El cliente no dejó un comentario.TONYA B.
Customer Reviews for U-Haul of Lawrence
Lawrence, MA 01841
(Limited on-site parking Street Parking available)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very friendlyTIM E.
El cliente no dejó un comentario.Katherine B.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.Joan G.
El cliente no dejó un comentario.Sotirios D.
I originally reserved a mobile pick-up at a location that was closed on Sunday and did not offer the service I needed. I got a phone call from a customer service rep that informed me of the situation and changed my location to one that he said did have a mobile pick up. When I arrived at the location at 7:30 am to the reestablished pick-up location and began the mobile pick-up process, I was prompted to wait till 9 am till the store opened. I had an appointment at 20 minutes away, at 8 am to pick-up furniture from gentlemen that were on the clock. I did not get my reservation till after 9:30 am. Next t I me it would be helpful if the customer rep was better informed and routed me to a location that provided mobile pick-up. The system did not send me an update my to my reservation on my email to inform me of the changes made to the location nor did it inform me that the new location was not a mobile location until I clicked on my reservation number. It continued to prompt me to do the mobile pick-up regardless of the status of the store reservation pick-up type. Wasted my time and spent more money than I needed to.Clarissa O.
El cliente no dejó un comentario.luis P.
Even though the Legend Jeff Cain wasn't at the store they help me out fast and I even return the earlier. Great Job Mike, Amber and MoyceANDERSON T.
Staff member was very helpful and personable.Jordan R.
Polite and happy staff. I'll rent again there next time.Greg H.
Parking lot is challenging to get in and out of with a big truck. Staff was very friendly and helpful!Alex C.
Despite having paid for a dolly, they didn't have one for me and didn't tell me until I arrived the explanation they gave was â€œthey don't know where it isâ€ and that was all they could do. The attend spoke fast and didn't do a great job explaining anything. I walked away confused and. It sure if I was being charged for things I didn't have.FRANCISCO S.
El cliente no dejó un comentario.KARY A.
El cliente no dejó un comentario.yahaira S.
El cliente no dejó un comentario.TINA E.
El cliente no dejó un comentario.Kelvin C.
Communicate as workers because when one worker tells you one thing and then a different worker tells you a completely different thing, it's frustrating and poor customer service. The manager Moses was extremely nice tho.Arianna M.
El cliente no dejó un comentario.Nicole M.
El cliente no dejó un comentario.Zubair M.
Increase location size. It was cramped.NGOZI A.
El cliente no dejó un comentario.Alex C.
God Bless you!!MARCOS R.
El cliente no dejó un comentario.Prafful Singh J.
Anderson was amazing, so helpful and accommodating. I would go out of my way to rent from Anderson if and when I ever need a Uhaul again.JAMIE P.
El cliente no dejó un comentario.EULALIA F.
Nothing just keep up the good workRhonda S.
El cliente no dejó un comentario.Grace K.
El cliente no dejó un comentario.starlin G.
I picked up my truck on June 30 at Broadway in Lawrence Ma.The store was packed with people and there was only 1 person working.That person was Andersen.He processed the crowd in record time and got us on the road quickly. Thanks for the excellent customer service Andersen.JOHN Z.
El cliente no dejó un comentario.Sidy S.
El cliente no dejó un comentario.LUIS M.
El cliente no dejó un comentario.Salah K.
The staff were very helpfulJohn K.
My appointment was for 8:00 and didn't get into vehicle until 8:45 ! Waited way to long !Marina J.
El cliente no dejó un comentario.Robert H.
Good service and fast , Thankswascar R.
El cliente no dejó un comentario.Thomas G.
The associate that I worked with was super helpful, friendly and knowledgeable. Nice kidarnie P.
El cliente no dejó un comentario.Waqar A.
Customer service was excellentANGEL L JR R.
El cliente no dejó un comentario.MANUEL C.
ContinÃºes like thatFray D.
Very friendly and respectful team, to be my first time renting he really provided me with the things I neededYOMARY C.
Super easyGina M.
El cliente no dejó un comentario.Cristian C.
El cliente no dejó un comentario.shaleesa R.
El cliente no dejó un comentario.Elie D.
I have been using this particular location for many years if not a couple of decades never have an issue always Pleasant at the counter even when there's business lined up out the door no complaints whatsoeverRaymond R.
the contact free pick up did not really work- still had to wait and get the keys from a employee The charges were also more than anticipated even though I had put the mileage in when I made the reservationLisa K.
The manager was excellent at communicating what I need and attaching the trailer to my vehicle.Nancy K.
El cliente no dejó un comentario.elizabeth N.
It's goodJUDITH P.
El cliente no dejó un comentario.Joel A.
Jeff was very friendly.Darren C.
Jeff and the crew are true professionals. Great experience.Richrd S.
El cliente no dejó un comentario.Luis H.
El cliente no dejó un comentario.jack L.
El cliente no dejó un comentario.Joaquin B.
Received excellent services from Anderson, Amber and Moyce. Great Team.Julio M.
El cliente no dejó un comentario.Eladio M.
El cliente no dejó un comentario.carlos A.
El cliente no dejó un comentario.Brihan F.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.Mark A.
El cliente no dejó un comentario.PIERRE R.
El cliente no dejó un comentario.felix P.
El cliente no dejó un comentario.Bala G.
El cliente no dejó un comentario.Iara M.
I've been renting from this location since 1998 and there is a reason why I keep going to the same location. The reason is all positiveDiosdado G.
El cliente no dejó un comentario.sousavanh P.
Very awkward spot to pull into. Only an entry/exit in a busy intersection. I guess I was under miles (I set the miles to be the distance from the pickup location to the dropoff location so dont know how i was under) Couldnt get a refund for being under miles.Joseph P.
A larger storage yard to easily get in and out of.Neal V.
Thank you for the good service and equipment. Would recommend this location every time.Christian P.
The associates at the location were so nice and helpful! It was a pleasure to work with them. The van was exactly what we needed, although it really smelled like smoke. Other than that - this all worked out perfectly!Shannon M.
El cliente no dejó un comentario.leonardo L.
El cliente no dejó un comentario.Mark Z.
Very friendly and helpful service.TIM E.
El cliente no dejó un comentario.andres R.
The guys in this location are awesome! Great customer service, from beginning to endjose R.
Jeff is always kind and professional everytime I go to tat store. He goes far and beyond to keep the costumers happy and satisfied. I give Jeff a 100 star if I could! This is Why i always go to him. Thanks jeff!Hans K.
Friendly service.Peter K.
El cliente no dejó un comentario.Marcos E.
No me cobraron demasiado no corri ni ni 15 millas y me cobraron 30 dÃ³lares solo de gasolinaCristhian S.
It was a great experience. Very helpful staff and the van I rented was ready and waiting when I arrived. Much better experience than I've had at other locations, such as U-Haul Lowell.Daniel B.
El cliente no dejó un comentario.Myranda C.
The sole worker there last night was excellent: good in knowledge and enthusiasm and attitude. the location is great for me. They have trouble getting good workers. it took 45 minutes to get a vehicle that was reserved ahead of time. the pickup was clean in the cab but there was trash in the bed. I wish they could buy more land for parking lot space.Peter C.
El cliente no dejó un comentario.William C.
Had trouble with the return appKatherine T.
El cliente no dejó un comentario.Jeremy A.
El cliente no dejó un comentario.BERNARDA C.
El cliente no dejó un comentario.EDDY V.
El cliente no dejó un comentario.Maria S.
Excellent customer service thank you so muchâ€¦Tommy J.
Always a good expeiencePAUL K.
El cliente no dejó un comentario.RICHARD M.
They need more help. The employees I dealt were very courteous and helpful even though they are under staffed. sort I didn't get there namesWILLIAM T.
The delivery date is delay for 7 days and they didn't want to deliver from Salisbury to Lawrence.Lu Y. | Overall Experience
Even though my U-Boxes were delayed (not this location's fault!), the manager Jeff was excellent at keeping me notified and ensuring I could access the boxes once they arrived. A+ customer service!Lindsey S. | Overall Experience
Container was late but not the fault of the facility. Staff was very helpful and friendly awaiting the delivery.Evan M. | Overall Experience
Servicios adicionales en esta ubicación
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