Customer Reviews for U-Haul of Langhorne

4,031 comentarios

662 E Lincoln Hwy   Langhorne, PA 19047
(I-95 & Bus Rt 1)

(215) 752-8880

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(215) 752-8880

662 E Lincoln Hwy
Langhorne, PA 19047
(I-95 & Bus Rt 1)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Ron R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark D. 
Clasificación:
3.0

Truck had many issue. Staff was fine.

jamie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
5.0

Ninguno

William A. 
Clasificación:
5.0

I rented a pick up truck and the whole experience was very easy and straightforward. The vehicle was in good condition, maybe could have used a bit of a clean inside, but nothing bad. Would definitely use this service again and recommend it.

Lisa W. 
Clasificación:
3.0

The over all price to rent the truck was outrageous.

Maureen C. 
Clasificación:
2.0

Worst employee experience picking up and returning. Two different employees who both displayed arrogance while handling my pick up and return. In the morning I said good morning and got nothing back. And in return I said thank you and got nothing back. Absolutely a disgrace.

Joel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

I was very pleased with service and how they were understanding with my 1 hour lat return ,that's important to me when in the future I need this service again ,I will definitely go back to this location.

STEPHAN A. 
Clasificación:
5.0

Representative there were very helpful and professional

John T C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eugene S. 
Clasificación:
3.0

Problems attaching trailer to ball on hitch I hinted at giving me a different trailer that was there but said the connection was okay Hole in wall of trailer

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa O. 
Clasificación:
3.0

This location was great for me.

Susan S. 
Clasificación:
3.0

All good

Todd N. 
Clasificación:
5.0

The staff member at pick up and drop off were extremely helpful and knowledgeable. A very pleasant rentalthanks!

Mark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
5.0

I selected the call back option when I called into the 800 number, I did receive a call back but my phone never rang, but I did have 3 voice mails, not sure if that would have been on my end but I had 2 people call me and was able to hear the phone ring and I do not have any settings for spam calls but overall the experience in store was easy and simple, both associates that I dealt with were fantastic, and I'm sorry I don't have names but huge thank you to both of them!

Michael S. 
Clasificación:
5.0

The gentlemen that checked us out was great!!

Fred B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ann A. 
Clasificación:
4.0

Answer the phone.

Tom D. 
Clasificación:
4.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

Every interaction was super professional, I will definitely recommend this location. Thank you for hiring professionals!

Sumana R. 
Clasificación:
5.0

The agent did a great job.

JChristian F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jens R. 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua T. 
Clasificación:
5.0

My Drop off location was changed via email causing me to pay extra mileage on the truck , I wasn't sure if I could just drop it off anywhere ? Pick up and drop off was very efficient !

Timothy S. 
Clasificación:
5.0

I liked i will recommend everyone

Ali S. 
Clasificación:
5.0

Great customer service. Great experience.

Brian F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
4.0

One tire, unbeknownst to me was bald in one spot. When we arrived in Florida the tire had a huge bubble. We were lucky the tire did not blow. I have pictures if anyone who reads this cares.

Thomas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas P. 
Clasificación:
1.0

Hi I rented a truck yesterday And I realize half part of my trip I realized the truck “shake” and and saw that the truck was tendered to me with severely rutt dry tire !with major damage to side wall! this damaged tire put me in a serious danger ! When I addressed it to your rep I got no response back I trusted your services and believed that vehicles are maintain in a safe manner t mist safety concerns But obviously someone purposely mounted a bad tire on as it show” long life tread on “but with dry rutted walls and that is negligent ! Horrible I expect a response at list Thanks ***Note if needed I do have a video to support that ! If need I'll Be happy to send it future! Receipt_29803323_0.gif Sent from my iPhone

DArren G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris M. 
Clasificación:
5.0

Friendly supportive and helpful. The site had only one person and he was handling new rentals and returns. He was also responsible for preparing trucks for pickup. At the time of my return he had 5 customers picking up either trailers or trucks plus 2 returns and he was preparing two trucks for rental. he was great and handled all professionally and speedily. He could us some additional help at that location if that was his normal morning even a second person for the morning would have made things even smother

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole B. 
Clasificación:
5.0

Fast service and very helpful with unhooking trailer.

Pamela K. 
Clasificación:
5.0

I'm very happy with the experience overall - I see no need to change anything. Good job

DANIEL L. 
Clasificación:
4.0

Make sure to read the gas line more accurately.

Chris M. 
Clasificación:
2.0

I was suppose to pick up at 6 AM. Took 3 attempts to send picture of my License that would verify. Got code for box. Box was empty, no key. Had to wait for uhaul to open. After dropping off, I noticed they charged me for fuel. I had filled up myself and kept the receipt incase there was an issue. Not a great experience. Sharon Segarra 267 229-5997

Sharon S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Caleb S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

The man who was working that day was amazing!!! He should get a raise!

Lauren W. 
Clasificación:
5.0

Courteous staff and reasonable price. Received receipt within an hour.

Cheryl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY K. 
Clasificación:
1.0

I would like a refund I was downgraded and had to go to a whole other location because this store closed down before they were supposed to.

Heather S. 
Clasificación:
5.0

After hour return was not great as your web site was down. It wouldn't allow me to up load a picture of dash. Very frustrating after long day. Employees of langhorne and customer service person were very helpful and understanding of situation.. love the langhorne store!!!

Paul G. 
Clasificación:
5.0

The U-Haul person that assisted me was very helpful

David N. 
Clasificación:
2.0

Check out person was slow and barely capable of the trailer connection.

Arthur A. 
Clasificación:
5.0

El cliente no dejó un comentario.

IVAN P. 
Clasificación:
5.0

It was a little bit difficult to understand what the charges would be. It might be Due to the fact that it is a complex purchase… There is a rental fee and minimally, an unknown a mileage fee will be added. When I returned the vehicle, I got notified of additional charges and was a bit confused. I mentioned this when prompted and an updated invoice that made more sense was emailed to me. I received the email a few days ago and my card has not yet been charged so the moderate confusion continues. There may not be a better way but it might be worth a little thought… Is there a simpler way to communicate charges? Gracias

DOMINICK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL E. 
Clasificación:
4.0

Trailer was a little dirty and the app would not let me send a pic of it??

Frederick F. 
Clasificación:
5.0

Good attendance

Mario L. 
Clasificación:
3.0

The truck smelled of cigarettes and was not disclosed. My furniture and now my house smells of cigarettes. Very displeased. The receptionist was polite and explained everything ELSE properly.

ERIC B. 
Clasificación:
5.0

n/a

Tasos P. 
Clasificación:
5.0

Trailer was tired. should be replaced.

Frederick F. 
Clasificación:
4.0

This location was excellent, however our original location, patio and hearth on Lincoln highway Fairless hills, that we were supposed to be able to receive our vehicle from via 24/7 cell phone service was abominable. Everything was very difficult to navigate and in the end the lock box would not open to get our key, and we had to be redirected to the second location. I stated, the second location was very efficient and the equipment was great, but the major inconvenience and time that it took was really discouraging.

Tim P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVIN D. 
Clasificación:
5.0

Overall excellent experience. Thank you.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny K. 
Clasificación:
5.0

All good

TODD N. 
Clasificación:
1.0

Terrible customer service! Never told us that we had to put gas when we returned and then charged us a 20 fee on top of everything else. We had to wait about 45 minutes to return truck because only 1 person working and he was filling up about 15 propane tanks. Worst customer service I've ever encountered and would NEVER go back here again. They also told us in beginning that only the larger trucks were available, but when we got there there was about 5 smaller ones available.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL B. 
Clasificación:
5.0

nothing - it was great all around.

Kathleen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
5.0

Nada

Norman H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy H. 
Clasificación:
4.0

The attendant was very knowledgeable and mostly efficient.

clarence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph F. 
Clasificación:
1.0

Location of pickup and return was changed with no reach out or contact with me other than an email that said “my reservation was updated”. This added an additional 25 miles and 90 minutes to what should have been a very simple and quick one hour project.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerzy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

I ended up with rain damage to some of my furniture. There was a leak in the trailer that wasn't apparent when I picked it up. I drove through rain on the way to orlando and when I opened the trailer, several pieces of furniture we wet and damaged.

WILLIAM B. 
Clasificación:
5.0

Keep doing what your doing.

STEPHEN G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Darko C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sixta O. 
Clasificación:
5.0

Wow! I new that somewhere exists a uhaul location where you should not wait hours before get your vehicle, location where representatives do not pretend that get a uhaul truck is a privilege .3 minutes that is how long I waited before got the key. Very polite representative. 5 star location

ASIM S. 
Clasificación:
3.0

El cliente no dejó un comentario.

harry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RUSSELL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Paul and I think Angie were both great to work with. I'll be back to this location for sure.

Jarrett Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

STERLING B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ernita J. 
Clasificación:
5.0

The customer reps are great!

Timothy K. 
Clasificación:
5.0

More pleasent personality with a smile

Zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina H. 
No se han enviado comentarios para esta ubicación.

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