Customer Reviews for U-Haul of Farragut

7,091 comentarios

10833 Kingston Pike   Knoxville, TN 37934
(In Farragut W Of Lovell Rd)

(865) 312-8175

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(865) 312-8175

10833 Kingston Pike
Knoxville, TN 37934
(In Farragut W Of Lovell Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel W. 
Rating:
5.0

Awesome branch. Rapidly checked me out and removed trailer from the hitch.

EDWARD S. 
Rating:
5.0

Customer did not leave a comment.

Marius B. 
Rating:
5.0

Na

Carolyn T. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY D. 
Rating:
5.0

Customer did not leave a comment.

JASON K. 
Rating:
4.0

Customer did not leave a comment.

SANDRA H. 
Rating:
1.0

Please tell people that the box holds One room max. Let them know also that if your moving help brings the boxes out it is ONE box at at time which takes forever.

Terri P. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
5.0

Do not adjust customers seat to pull into the shop.

joel S. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
3.0

Customers aren't the focus here.

REBECCA I. 
Rating:
5.0

Stop with the mandatory location and mandatory pictures bullshit or at least have a mobile app so I don't have to enable a bunch of privacy invasive settings on the browser.

BILLY G. 
Rating:
5.0

Customer did not leave a comment.

Jeffery B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

Barbara P. 
Rating:
5.0

Thank you. Everything Great!

EDWARD G. 
Rating:
5.0

Customer did not leave a comment.

ANDREW L. 
Rating:
5.0

Customer did not leave a comment.

RAMON R. 
Rating:
1.0

I was charged for 2 days and only used it one. I was advised by the associate fuel was at 3/4 and to return it at 3/4. I was charged for fuel as well.

CHAD T. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE H. 
Rating:
5.0

Very friendly service. Instead of just giving me any hitch, they took the time to understand my needs and how I would be using it in order to align their product to what I will need.

marcus P. 
Rating:
4.0

Only thing was the park lights didn't work but no hassle bout paying with cash cause problem with my card and service was quick as well as the employee s were nice and helpful. Thank you uhaul Knoxville tennessee.

JAMES C. 
Rating:
5.0

Excellent maneuvering on-site, and the staff was quick and wonderful to deal with!

TARREN B. 
Rating:
5.0

every thing was great including the friendly and helpful staff

Jim C. 
Rating:
5.0

Customer did not leave a comment.

Anne O. 
Rating:
5.0

Customer did not leave a comment.

Edmond R. 
Rating:
1.0

Customer service was extremely poor, especially from the GM. Lost Uboxes, unable to find order, sent Uboxes without the keys, extended wait times (unable to use the movers we paid for 3 hours). Do not recommend this store.

DRAKE L. 
Rating:
5.0

Well lit location for a night drop off

Donald D. 
Rating:
5.0

Customer did not leave a comment.

GARY A. 
Rating:
5.0

Customer did not leave a comment.

Blake H. 
Rating:
5.0

Customer did not leave a comment.

RYAN W. 
Rating:
4.0

Customer did not leave a comment.

MARK W. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

ANGELA R. 
Rating:
4.0

Customer did not leave a comment.

Renato B. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth A T. 
Rating:
2.0

they rented me a vehicle tow that was below standard. Had one tire blow out after 21/2 hours on the road. Took 4 hours to get it fixed from the time we called to the time it got changed. Had the tech change another tire while he was there. Was unable to check the other 2 tires due to how we were parked off the interstate. Upon arriving at our destination, we found one other tire had lost significant tread. And upon dropping the vehicle tow off, we were told it was missing equipment that should have been on it.

BENJAMIN H. 
Rating:
5.0

I don't know the young black girl that helped with check in and check out, but she was so very nice and helpful. I'll definitely return because of her!!

Yevonne H. 
Rating:
4.0

Customer did not leave a comment.

HUNTERDAVIS A. 
Rating:
5.0

U-Haul folks were friendly and quickly got me on the road with the rental utility trailer. The check in at the end of rental period was equally pleasant and efficient. It would appear you have some good people at the Farragut location. I gladly refer my friends to this store for their rental needs.

Don J. 
Rating:
5.0

Quick and easy, all good!

KENNEDY K. 
Rating:
4.0

Customer did not leave a comment.

AUSTIN D. 
Rating:
5.0

Customer did not leave a comment.

KRISTEN P. 
Rating:
5.0

More people working counter. But still great as usual.

BOAZ B. 
Rating:
4.0

Customer service at both locations was great. Equipment was below sub par however. Half our things got ruined by water damage. So much water came in the truck that even things protected got destroyed

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN O. 
Rating:
5.0

Customer did not leave a comment.

DOUGLASCARL S. 
Rating:
5.0

The staff is personable and helpful. I had the wrong size ball that necessitated a smaller hitch and they had me up and running in minutes. I forgot my lighting adapter and they fixed me up as well. Thanks for all the help. Your 6x12 open trailer is an awesome asset. I'd love to have one of my own someday.

ROBERT M. 
Rating:
4.0

Customer did not leave a comment.

JOHN F. 
Rating:
2.0

This location tried to charge me 19.00 for 4 gal of has even though I returned the truck w the file gauge on full!! Had to call and get the manager to refund my money. When I asked for a new email receipt he said no that I would just see the difference in my charge!!

Sean P. 
Rating:
5.0

Customer did not leave a comment.

LEONARD M. 
Rating:
5.0

Customer did not leave a comment.

CONNOR W. 
Rating:
5.0

•Ria and Justin and Sean get an A+ for EXCELLENT Customer Service! •(Bring your car adapter to charge your phone.) Forgot mine. Stopped at Walmart. •(Save a bit of money and buy Gas gift cards at Kroger:) I did this. So glad. •Buy the insurance. I didn't need it, but it is a wise investment •Estimate more miles and time that you THINK you need.) I did this and was so glad. Stuff happens. Best to be prepared. •UHaul's lock, straps and boxes are great quality and great on prices. The boxes have handles. So very essential:) •Blessings. Breathe. Stay positive. Give grace to yourself and others.

Deborah H. 
Rating:
4.0

The people were nice and accomodating. Good experience

WADE P. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE E. 
Rating:
4.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Customer did not leave a comment.

Alison T. 
Rating:
5.0

Customer did not leave a comment.

SEAN M. 
Rating:
5.0

Very organized and prepared!

Jacob P. 
Rating:
4.0

Keep it up the good work, but always try to improve.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
3.0

Customer did not leave a comment.

Robert C. 
Rating:
1.0

Disgusting service they provided! Charged me extra and promised to give a refund back. Nothing happened yet

ZORIANA D. 
Rating:
4.0

Customer did not leave a comment.

DELVIS T. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

CLINTON F. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

FSt courteous service.

MARK E. 
Rating:
5.0

These folks were extremely helpful. The scheduled moving crew canceled 15 minutes before scheduled arrival and they helped us find a crew last minute.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
4.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

great location, easy to find; the staff to check the vehicle in were very professional

James R. 
Rating:
5.0

Customer did not leave a comment.

DONALD B. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

Jorge F. 
Rating:
5.0

Customer did not leave a comment.

RYAN W. 
Rating:
5.0

Customer did not leave a comment.

Leonard K. 
Rating:
5.0

Very helpful and fast service. They had me in and out quickly!

JEFF S. 
Rating:
4.0

one of the hitch tech was really looking out for my safety. He suggest I flip my hitch over to give the hitch ball a higher connection point with less scraping.

Wing C. 
Rating:
5.0

No issues with the drop-off. After spending 25 min on hold with customer service with no help at all and getting transferred to this location and was helped immediately by a local representative. I've rented at this location and the Kingston Pike location multiple times with no issues. Much better service than I received in Tulsa or even with the corporate customer service.

Michael B. 
Rating:
3.0

General atmosphere of lax it seemed to me. Questions I had were hard to be answered or were flat wrong - such as where to drop the rental and the cost per mile for overage. Truck windshield was Covered with dried bugs; I had to clean to see. Use of “800” phone system was VERY frustrating - was told I couldn't be helped and had to call another in a string of numbers. Finally Nashville scheduling office helped me in 2 minutes!

PHILIP S. 
Rating:
5.0

Customer did not leave a comment.

Robert N. 
Rating:
5.0

Great staff knowledgeable and friendly

GEORGE L. 
Rating:
5.0

Very good service

David R. 
Rating:
4.0

Was overcharged during check out. The girl told me I would have to return and see the manager to resolve problem. She did not explain why I had extra charges. When I returned the manager informed me I did not put fuel in the truck of which I did. If the girl would have told me that the first time I could have walked her back to truck and shown her the fuel gauge. Manager was very nice and resolved the problem.

GARY G. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Friendly and efficient staff.

Derek P. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
5.0

Customer did not leave a comment.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Overall- great job. I always get great service from this location. Clean. Quick service. Good job!

BRIAN P. 
Rating:
5.0

Customer did not leave a comment.

mark M. 
Rating:
5.0

Noticed engine light on sometime after I left Farragut. No issues however. Everything ran fine.

DANIELJOSEPH P. 
Rating:
5.0

Customer did not leave a comment.

LINDA D. 
Rating:
5.0

Max was great!!!

Doris D. 
Rating:
5.0

Awesome service, was able to get an earlier appt than scheduled

Liz S. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba