Comentarios de los clientes para U-Haul of Farragut

I just wanted to commend the employees on their adherence to social distancing and mask compliance. They did a great job in a busy store.

Josh did an excellent job getting me in and out in a timely matter.

I ordered my 15' truck on the UHaul web site along with my credit card info. I expected a much faster interface at the UHaul office when I pick-up the truck. (like a rental car company) Yet, the process was longer that expected. I had to use my credit card again in person. What's the point of filling out the credit card info on the web site when I reserve the truck???

Liked the easy drop off. Didn't have to get out of car. Employe who helped me on the pickup went the extra mile to make sure the set up was right

We were rained on and then snowed on then snowed in. Couldn't finish moving on time and couldn't return the rental on time. This location went out their way to compliment and accommodate the service. Also we left some possessions in the cab. They held on to it for safe keeping till our return. I will most definitely refer U Haul.

No problems whatsoever. Staff was professional, friendly, and efficient.

Excellent as always

Was an older 6x12 enclosed trailer. Roll up door was difficult to operate and the trailer leaked. UHAUL of Farragut Tn does a great job on customer service every time I use them.

Clean the windshields.

Great team at this location

Not clean. Sunflower seeds shells littering cab. Staff and pickup excellent.

The people at the Farragut UHAUL- store were great I believe the gentleman that made things right name was Justin but I'm horrible with names. I however have a major problem with the website quoted me 1 figure and when I got there it was almost double. Also we were charged for a battery I'm assuming by the Lake City location which I feel I'm owed a refund because we attempted to reach the location after my husband dropped the keys and accidentally forgot to turn off the lights after locking the vehicle. We did everything we could to try and reach someone to avoid this situation

Great experience.

Staff was very friendly. The store has all the moving supplies we needed and the 6x12 trailer did the job at a reasonable price.

Service was great! In and out fast.

Excellent service as always! Far and away the best U-Haul location that I have ever used!

When I spoke with Chris he quoted me .69 per mile and when I got to my location I was quoted .79 per mile.

Would have been nice to have been emailed the confirmation of return of the trailer more quickly.

Friendly and helpful.

Great customer service.

None

Truck ran great. No problems.

Outstanding customer service. Very helpful staff!

Lights were not checked prior to leaving.

Very helpful and friendly.

Can't think of anything that would need to be improved

Excellent assistance in my rental. Give the man a raise. I wish i could remember his name .

Good place overall. Bathrooms were filthy however.

mention the padlock was not included during the rental process and that user would need to provide...

The check in process was easy, and the check out process even easier. I love the app and the having the ability to get as much done before actually picking up the equipment!

The gentlemen here are top notch. Great location. clean facilities. great personalities and very helpful

Terrific, efficient, quick professional service.

The entire process was extremely easy. I thought that it would be a little more hassle, but doing everything online was easy and saved so much time. We had never rented from UHaul, but will absolutely consider doing it again in the future.

Friendly and knowledgeable staff.

The young men who assisted us went above and beyond to help us today. Kudos to your helpful, kind staff. Great dealership too!

Quick check in, friendly service.

I was given a truck with a bad tire on my dolly, the steering is out of alignment horribly for a cross country haul pulling a car! The tire blew, waited fir hours on the side of the road a d your ppl did the contract time due date wrong. This greatly compounded everything

Quick drop off. Friendly person (but location seemed to be understaffed?)

clean inside of windows to trucks

salesman was great,easy transaction

Just tell the young guy to keep his mask over is nose inside. It is Covid season ya know?

Customer service

Exceptionally pleasant and professional staff.

Everything is great

Thank You

I think more staff would move rentals along better. To long wait time with too men handling customers, check outs etc.

When my U-Box arrived at U-Haul of Farragut damaged, Josh Black handled my situation professionally and with great care. I will recommend U-Haul of Farragut to all my family and friends.

We will definitely use this location again.

Great service and staff

Brett was a super nice guy who was willing to help me with everything I needed. From hitching up my trailer to filling propane tanks. Can’t say enough good things about him and the the facility!

Everyone was great. Made the experience smooth and easy. I appreciate everyone’s friendliness and their help