The man at this location who I believe was the manager was kind and very understanding of my situation.Yancy G.
Customer Reviews for U-Haul of Elkhart
Elkhart, IN 46516
(Between SR19 and County line Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
People were courteous and got me in and out in a hurry. Equipment was top notch.Victor R.
Service was excellent. Very friendly and nice. Couldn't ask for a better experience. I will be using your service again.Michael S.
Customer did not leave a comment.Jeffrey V.
Customer did not leave a comment.Annette G.
Customer did not leave a comment.ANNETTE G.
Customer did not leave a comment.Christina A.
This was one of the most unprofessional and terribly run businesses we've seen. Will not be returning for any reason.Lara R.
Customer did not leave a comment.Carrie R.
Customer did not leave a comment.James G.
The employees were friendly and patientRoger O.
This UHaul location was very helpful. They helped me get the right wiring harness and worked with my schedule to have it installed. I really appreciate all that they did for me.Pam G.
Customer did not leave a comment.Michael M.
Have the vehicle ready when promised Better customer serviceNancy S.
After returning the equipment, a representative of this location called me the following day, confirmed my identity, then immediately accused me of stealing personal property of his. The representative described the property as a cooler that was near my returned equipment. After reassuring the representative that I was not aware of any incident, the representative informed me that my return was successful. I will never rent from this location again, and will make it known to friends and family to beware.Daniel L.
Fast and efficient staff. Vehicle was exactly what we needed for our local move.Norm C.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.Bruce W.
Customer did not leave a comment.Grady R.
Marty,the mngr of Elkhart uhaul location, was very courteous, knowledgeable & professional. He was understanding when I had to extend my ETA, provided me w/a trailer that was clean & well maintained & a timely check out.Gazella C.
Customer did not leave a comment.David D.
I learned that round trip is cheaper. I'll probably do that next time. Reservations don't seem to mean much!KEVIN C.
We originally went to Western Avenue U-Haul and the service was awful. Instead of giving up we decided to try the US 33 location. They were wonderful and so great to work with and helped to make our rental experience really nice. I wish I knew the gentleman's name. He was very kind and explained everything to us. Thank you.dan H.
Customer did not leave a comment.Michael B.
when someone call talk to them not transfer to customer service to be put on hold for twenty minutes after being on hold for ten minutesRobert C.
Customer did not leave a comment.Shelly S.
Customer did not leave a comment.Stanley R.
Customer did not leave a comment.KARLWIN EDWARD T.
Customer did not leave a comment.Daniel P.
Customer did not leave a comment.Alan E.
Customer did not leave a comment.Elaine K.
Customer did not leave a comment.Sheila S.
Customer did not leave a comment.Timothy A.
Customer did not leave a comment.Amanda R.
The young man was very friendly and knowledgeable.Janelle Z.
Provide a simple method for securing the door on the trailer. possibly a D ring. Our door opened during our travel and we almost lost our furniture due to rough roads.Gary G.
Customer did not leave a comment.JARED H.
Customer did not leave a comment.Melissa H.
Customer did not leave a comment.Jeff S.
Customer did not leave a comment.GARETH N.
Customer did not leave a comment.Samuel S.
Friendly and knowledgeable staff. Can't think of anything to change.Gregory S.
Half of the lights on car trailer didn't work and they didn't have any lights to replace them with and no other trailer to swap out withJohn J.
Picked up a trailer that had previously just been returned and they had no time to have it cleaned or anything. Understood. Trailers are getting old and need to be replaced with new.Ronald G.
Customer did not leave a comment.James M.
The uhual was older than I expected but clean. The prices were fair and well communicated. The man working was short with us, it didn't seem like he really wanted to speak to us. I felt like I was bothering him by being there.Stacy E.
Went very smoothly the guy running it Was very great ðŸ‘Loren L.
Excellent service and assistance.assistance.NELSON N.
Customer did not leave a comment.Carol C.
Customer did not leave a comment.Evan W.
Customer did not leave a comment.Darryl R.
Customer did not leave a comment.Gary B.
The owner/manager lied to me and told me I had to buy a hitch to useJason B.
Customer did not leave a comment.Dustin M.
Customer did not leave a comment.Charles M.
Customer did not leave a comment.Wendy M.
24 hourMathew M.
The people be hind counter were great and helpfulTimothy A.
Customer did not leave a comment.Robert N.
Customer did not leave a comment.Charles B.
Fast check in and fast checkoutDavid Z.
Customer did not leave a comment.Amber A.
Customer did not leave a comment.Gary G.
Stop charging a 20 after hour fee! OR STAY OPEN LONGERDEANTE D.
Customer did not leave a comment.Timothy A.
The dates for Ubox arrival at my locations on both ends changed many times and it was disappointing. Also several pieces of my antique furniture were slightly damaged. Cherri the driver who dropped off the box in my Tallahassee location complained that this was a company wide issue as there are not enough drivers.Cynthia S.
Customer did not leave a comment.Ian M.
Staff was great, van was great, i have no complaints at all. This is my preferred uhaul location whenever i need anything.Jamie S.
Customer did not leave a comment.Jacqueline M.
beware if your talking with someone from the 1-800 number that there just wanting to get the sale !!STEVEN A.
Have rented several time from this location, staff is always top notch with their service.Jason A.
Customer did not leave a comment.Theresa C.
Customer did not leave a comment.Lawrence M.
Customer did not leave a comment.MARK H.
Customer did not leave a comment.Patrick H.
Customer did not leave a comment.Christopher H.
Customer did not leave a comment.Erin V.
Rented a cargo van. Everything was fine, except the truck was very dirty insideClaudio D.
Customer did not leave a comment.James K.
Customer did not leave a comment.Matthew S.
I was rated $19.95 online when I made reservations but it changed to $79 and I wasn't even told about the amount change, just saw it on the receiptSimone J.
Customer did not leave a comment.Douglas W.
I made a mistake on my reservation and it was cancelled. They tried to contact me the day before but I didn't see the voice mail they left. When I got there we figured out what I did wrong and they called around to try and find me a truck. We didn't have any luck. But a little while later they had a truck come available. They called me about it and even though it was a smaller truck it would work, even if I would need to make an extra trip. And even with the extra trip it still cost less than the bigger truck would of been.David W.
Customer did not leave a comment.Bradley K.
Customer did not leave a comment.Tina E.
BE ABLE TO ADVISE OF THE EXPECTED GAS MILAGE.Thomas R.
I just dropped the unit off.JUDY B.
Customer did not leave a comment.Adil E.
Customer did not leave a comment.Rodney Q.
Because I had problems accessing my U-Haul account for the transactions on a Sunday, I needed to call the 800 number both times. Having to wait 10 minutes for a representative both times created a lot of anxiety, but once I got a person, each time they were fantastic in helping me the whole way through. Unfortunately I do not remember their names.David F.
Customer did not leave a comment.Larry S.
I have no complaints, the process went easily and smooth.James J.
Customer did not leave a comment.Stuart P.
Customer did not leave a comment.Chad B.
Customer did not leave a comment.Manpreet D.
Customer did not leave a comment.Jami C.
Customer did not leave a comment.Dwight G.
Nice young man Who received it back et a very kind older man who helped me pick it upGeorge G.
Customer did not leave a comment.Joi G.
Customer did not leave a comment.Paige A.
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