El cliente no dejó un comentario.Christine B.
Customer Reviews for U-Haul of Elkhart
Elkhart, IN 46516
(Between SR19 and County line Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Allison S.
El cliente no dejó un comentario.KENNETH L.
truck smelled real bad, and transmission needed service site was very busy, both people on staff were goodDanny D.
El cliente no dejó un comentario.Alan H.
The owner was the person to assist me and he went above and beyond. Thank you !GAVIN B.
Computer had issues. The gentleman helping me kept working it until he got it to go through. He was great!Rebecca G.
Servicio amableDaniel O.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.Rhonda S.
tell them not to use uhaulclarence B.
The trailer I rented had nails and hardware left inside. The owner was very helpful and nice to talk with. Great location for me.Cameron B.
No suggestions. I rented a 6x12 for 5 days, drove to Tennessee & returned to same location. Then 5x8 for 1 day to move items to storage. Shopped store 3 different days for moving boxes. GREAT Service every time. Prompt, courteous, informative & helpful! ¡Gracias!Mark R.
El cliente no dejó un comentario.Benjamin M.
El cliente no dejó un comentario.Laci W.
El cliente no dejó un comentario.Cora S.
The mobile check in seems to have a problem. I tried to start the process at home before I left and because I was not at the truck, the app wouldn't let me do it. So I went blindly to the truck lot. I stood in the parking lot in 35 degree temps taking photos of my drivers license and myself (all of which could already have been completed and uploaded in the warmth of my home), then entering an alternate contact source (same, could have been done in advance) and then waiting for some sort of verification processes and a lengthy worthless online chat with Danielle. When I received the key code there were no instructions as to where the key box was located. I finally found it. After 20 minutes, I was finally checked in and able to start the truck and warm up. This was a ridiculous scenario. It seems like it should have been more thorough in advance and the actual pick up would have been faster.GREGORY S.
Good service poepleEric P.
El cliente no dejó un comentario.Harry B.
El cliente no dejó un comentario.Douglas B.
El cliente no dejó un comentario.ANDREW K.
no commentDOUGLAS L.
El cliente no dejó un comentario.Michelle T.
El cliente no dejó un comentario.Brian S.
Not lie on proce per mileAliyah M.
No suggestions for improvement. Very pleased with overall experience. Representative was very courteous and helpful. ¡Gracias!Jeffrey F.
El cliente no dejó un comentario.JEFFREY D.
My Elkhart U-Haul has the best people employed there. Knowledgeable, quick with advice and professional.Gail C.
I was told a lock would be provided but there wasn't one. I had to buy my own lock which was an added expense I didn't need. Martin was a very nice man. So was Frank. I would definitely use their facility again.Heidie G.
El cliente no dejó un comentario.CARRIE R.
Josh went above and beyond the call of duty on this job. It took an hour longer than he expected because he had to address some of Toyota's shortcomings. He is aces! Maybe a better waiting room would be nice.Harry B.
El cliente no dejó un comentario.Adrian L.
Had to extend the term of the rental. The cost was high for an extra couple hrs.Carl J.
El cliente no dejó un comentario.TRINA J.
They are the bestElizabeth N.
El cliente no dejó un comentario.Mark A.
El cliente no dejó un comentario.DOUG G.
From the Phones Customer Service to the gentleman that took my payment and hooked up the trailer to my car - thoroughly impressed and thankful for!Heather G.
Very friendly staffjames R.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Reggie R.
The man that checked me in and attached the trailer was very helpful and to the point. Pleasant experience.Cameron B.
El cliente no dejó un comentario.David K.
I ordered a dolly with the trailor , and when i picked up the trailor they were out of dollys . That kinda made moving a little more challenging .charles B.
El cliente no dejó un comentario.randall F.
El cliente no dejó un comentario.SCOTT H.
El cliente no dejó un comentario.AUSTIN H.
Keep doing more of the sameEvan F.
El cliente no dejó un comentario.BONNIE S.
great manager - Martin - very helpful!!!Walter R.
El cliente no dejó un comentario.Michael A.
El cliente no dejó un comentario.JOSEPH M.
El cliente no dejó un comentario.William B.
I rented online and when I got there still spent 45 minutes getting the truck the guy didn't no what he was doing and now I look at my card statement you charged me twice ive rented from the same place 3 other time never had a problemLena S.
Securing a vehicle was a smooth process, and the return process was even easier.Donald F.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.Shawn M.
Maybe more than 1 employee per shiftJanine G.
They are the best!Elizabeth N.
good location although renting process was a disaster.Dennis D.
I have had great experience with the pick up location in Broomfield, but this time it was just a little sloppy.FRANK C.
El cliente no dejó un comentario.Ramona M.
El cliente no dejó un comentario.RICHARD R.
Wasn't aware that I could not return the truck w/o returning the key...took key back today. Just thought it would be safer to take the key with me and return it later...Judy B.
El cliente no dejó un comentario.Shawn M.
There was an empty bottle left in the van. The pick-up system wasn't working. The screeching train yard noise while trying to make a call for help was horrendous. No one answered the call after 30 minutes waiting.Mary E.
El cliente no dejó un comentario.laval M.
El cliente no dejó un comentario.Jim M.
The staff have always been friendly and helpful. I keep returning to this location since I look the excellent service.Randy E.
The office itself is rather ragtag, but the lady who runs it is super nice, and the equipment is always in good shapeDrew M.
El cliente no dejó un comentario.Rex H.
El cliente no dejó un comentario.Gail C.
Well let's see everything was good until I turned in the u-haul. The said it was two gallons low after I done put 15 dollars into it and the gas gage was on full. So they gave me two options 1 I could drive it to the gas station and fill it some more. 2 I could pay 10 more damn dollars so I said whatever and paid the 10. Which I don't think was right for them to charge me after I did go to the gas station and already filled it up.Mercede B.
The man at this location who I believe was the manager was kind and very understanding of my situation.Yancy G.
People were courteous and got me in and out in a hurry. Equipment was top notch.Victor R.
Service was excellent. Very friendly and nice. Couldn't ask for a better experience. I will be using your service again.Michael S.
El cliente no dejó un comentario.Jeffrey V.
El cliente no dejó un comentario.Annette G.
El cliente no dejó un comentario.ANNETTE G.
El cliente no dejó un comentario.Christina A.
This was one of the most unprofessional and terribly run businesses we've seen. Will not be returning for any reason.Lara R.
El cliente no dejó un comentario.Carrie R.
El cliente no dejó un comentario.James G.
The employees were friendly and patientRoger O.
This UHaul location was very helpful. They helped me get the right wiring harness and worked with my schedule to have it installed. I really appreciate all that they did for me.Pam G.
El cliente no dejó un comentario.Michael M.
Have the vehicle ready when promised Better customer serviceNancy S.
After returning the equipment, a representative of this location called me the following day, confirmed my identity, then immediately accused me of stealing personal property of his. The representative described the property as a cooler that was near my returned equipment. After reassuring the representative that I was not aware of any incident, the representative informed me that my return was successful. I will never rent from this location again, and will make it known to friends and family to beware.Daniel L.
Fast and efficient staff. Vehicle was exactly what we needed for our local move.Norm C.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Bruce W.
El cliente no dejó un comentario.Grady R.
Marty,the mngr of Elkhart uhaul location, was very courteous, knowledgeable & professional. He was understanding when I had to extend my ETA, provided me w/a trailer that was clean & well maintained & a timely check out.Gazella C.
El cliente no dejó un comentario.David D.
I learned that round trip is cheaper. I'll probably do that next time. Reservations don't seem to mean much!KEVIN C.
We originally went to Western Avenue U-Haul and the service was awful. Instead of giving up we decided to try the US 33 location. They were wonderful and so great to work with and helped to make our rental experience really nice. I wish I knew the gentleman's name. He was very kind and explained everything to us. Gracias.dan H.
El cliente no dejó un comentario.Michael B.
when someone call talk to them not transfer to customer service to be put on hold for twenty minutes after being on hold for ten minutesRobert C.
El cliente no dejó un comentario.Shelly S.
El cliente no dejó un comentario.Stanley R.
Servicios adicionales en esta ubicación
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