Customer Reviews for U-Haul of E Islip

2,567 reviews

221 Carleton Ave   East Islip, NY 11730
(1/4 mile South of Sunrise Hwy, east side of the road, Adams Street is the cross street.)

(631) 224-9201

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 6:30 am–8 pm
  • Sun: 8 am–6 pm

Services at this Location:

Contact Us

(631) 224-9201

221 Carleton Ave
East Islip, NY 11730
(1/4 mile South of Sunrise Hwy, east side of the road, Adams Street is the cross street.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 6:30 am–8 pm
  • Sun: 8 am–6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Frank Coppola 
Rating:
5.0

Customer did not leave a comment.

James Leddy 
Rating:
3.0

Customer did not leave a comment.

Omar Wala 
Rating:
5.0

Great service, folks and equipment. Glad they are there. Thanks!

Bruce Murphy 
Rating:
5.0

Outstanding

Kevin Janson 
Rating:
4.0

Customer did not leave a comment.

Douglas Hayes 
Rating:
5.0

Customer did not leave a comment.

Monique Glover 
Rating:
5.0

Great, fast, professional service

Peter Schieck 
Rating:
5.0

Customer did not leave a comment.

Tamika Copeland 
Rating:
5.0

The tech went over the installation and operation of the hitch. Excellent customer service

Kenneth Moncayo 
Rating:
5.0

Customer did not leave a comment.

Candacee Blanco 
Rating:
5.0

Como siempre una buena experiencia en el buen servicio muy amable

Carlos Flores 
Rating:
5.0

Customer did not leave a comment.

Mario Valenti 
Rating:
5.0

Customer did not leave a comment.

Doreen Roth 
Rating:
5.0

Fast and friendly service

Michael Piccinini 
Rating:
5.0

Customer did not leave a comment.

Linda Accardi 
Rating:
5.0

Good location. Great staff. Excellent place to rent from

JOE ARTHURS 
Rating:
5.0

I want to give a huge thank you to Andrew in night shift! He did an outstanding job and very patiently helped me out. Will be back whenever i need. Been to other locations and not so great as this one. Thank you so much again!

Jailene Ulloa 
Rating:
5.0

Employee who handled my rental was so kind, friendly and personable, such a pleasure to rent from this Uhaul place.

Tara Sheridan 
Rating:
5.0

Great service every time. Smooth check-in & check-out.

Mohammed Siagha 
Rating:
5.0

Customer did not leave a comment.

Timothy Newhoff 
Rating:
5.0

Customer did not leave a comment.

David Murphy 
Rating:
5.0

Customer did not leave a comment.

Alcides Ochoa 
Rating:
1.0

Customer did not leave a comment.

Racquel Sinclair 
Rating:
5.0

Nice

Carlos Flores 
Rating:
5.0

Nothing you guys are running at 120% satisfied with my Rental . The ford van i rented from you guys have tons of power was a pleasure to drive.the van was an animal on the freeway and traveling up steep hills upstate ny with power to spare.

Andrew Ellis 
Rating:
5.0

Customer did not leave a comment.

Tom Kriss 
Rating:
4.0

The lock on the lockbox is the stupidest lock I've ever seen. The lock sit on an angle and you're trying to see it to spell a word. Then you get it, but the lever to open the lock is very stiff and if you haven't seen this type of lock, you have no idea which way to move it, or how much..... Piece of Sh#t........

Christopher Morris 
Rating:
5.0

Thanks

SHATIEK ALLAH 
Rating:
5.0

Every thing looks good

Dennis Gunsam 
Rating:
5.0

Don't give out a vehicle that has not been checked. This trip was a nightmare that could have been avoided.

charles Mauner 
Rating:
5.0

Customer did not leave a comment.

MARYSUE NAHMIAS 
Rating:
5.0

Keep the employee you have! Wonderful to deal with.

mike ronan 
Rating:
5.0

Customer did not leave a comment.

Cynthia Moorhead-Rickey 
Rating:
5.0

Customer did not leave a comment.

david carrero 
Rating:
5.0

I've always had good results with this dealership. Never had an issue. Been using them for years. Thanks guys

MATTHEW BOGARDT 
Rating:
5.0

Lower your local per mileage rate just a little to better entice your customers.

David Serenita 
Rating:
5.0

Customer did not leave a comment.

Dennis Gunsam 
Rating:
5.0

Customer did not leave a comment.

James Loughlin 
Rating:
5.0

Customer did not leave a comment.

Emilio Sosa 
Rating:
5.0

Good location, great staff , fast service

Joe Arthurs 
Rating:
3.0

While the vehicle was clean it smelled inside the cab like marijuana.

Melissa Brown 
Rating:
5.0

Customer did not leave a comment.

tolga nursen 
Rating:
4.0

Customer did not leave a comment.

Gary Camarda 
Rating:
5.0

Customer did not leave a comment.

Michael Nixdorf 
Rating:
5.0

Customer did not leave a comment.

JOHANNY MUNOZ 
Rating:
5.0

Great and friendly team

Christopher Ward 
Rating:
5.0

Best friendly man

Wahid Abdelbaky 
Rating:
5.0

Customer did not leave a comment.

EDWARD BANVILLE 
Rating:
5.0

Customer did not leave a comment.

Frank Basile 
Rating:
5.0

Customer did not leave a comment.

bryant nasta 
Rating:
5.0

Great customer service

ANTHONY DELUCA 
Rating:
5.0

Customer did not leave a comment.

Donald Coupe 
Rating:
5.0

Very professional and knowledgeable technician

Vasyl Matlaiev 
Rating:
5.0

Customer did not leave a comment.

yubelly Santos 
Rating:
5.0

Customer did not leave a comment.

Ricky Berrios 
Rating:
5.0

Every went smoothly

Damaris Lopez 
Rating:
5.0

The manager does a great job.

Michael LaGuardia 
Rating:
5.0

Customer did not leave a comment.

chris dandona 
Rating:
4.0

Everything went well

Carla Goode 
Rating:
5.0

Customer did not leave a comment.

Kendall Richards 
Rating:
5.0

Customer did not leave a comment.

Matthew Rudolph 
Rating:
5.0

Everything went great. Best experience ever using uhaul .

James Zarcone 
Rating:
5.0

Just continue the great service. Thanks

James Oregan 
Rating:
5.0

Employees are professional and polite. Equipment is always available and in good condition.

Timothy Riccio 
Rating:
5.0

Customer did not leave a comment.

Carlos Bonilla 
Rating:
5.0

I don't live close to this Uhaul but after reading their reviews I drove about 40 min away to have my hitch installed at this particular location. There were 3 Uhauls closer to me. My appointment was very early, 730AM and I was greeted by John, super nice guy. He immediately pulled my car in started working on installing the hitch on a Subaru Outback. I opted to wait since I did not have a ride back home, John offered me a chair, keep in mind there is no waiting room but he was very thoughtful. So John pulls the car in and in less than an hour he is all done! I was prepared to be there for 2-3 hours. While I was there I did hear how nice they were to other customers as well. If you are looking to rent a truck or get a hitch installed, I would highly recommend you visit the East Islip location! I can see why they have such high reviews.

ANTHONY MAHARAJ 
Rating:
5.0

Great experience from start to finish. Exceptionally courteous, knowledgeable and professional staff.

Gary Ferrero 
Rating:
5.0

You are doing it. There's nothing I can add to improve your operation.

Augusto Montalvo 
Rating:
5.0

Customer did not leave a comment.

Karen Seitz 
Rating:
5.0

Great service

Michael Schiano 
Rating:
5.0

Friendly, fast, and convenient service.

Noreen Dygert 
Rating:
5.0

Customer did not leave a comment.

Michael Marano 
Rating:
5.0

Dealership sold me a car wo the bolts needed but the guys at U-Haul saved the day! I needed the install at the last min for my bike rack. Service was fast and very accommodating! Regret going to Home Depot for any of my moving needs, U-Haul has it all and does it all! Andrew went above and beyond, even helped me via text on his day off to get me a in a last U-Haul truck! Forever grateful to these guys for my move!

Rebecca Lanfrit 
Rating:
5.0

Customer did not leave a comment.

THOMAS WILSON 
Rating:
5.0

Q sea bilingue la atención

ROSA PLEITYES 
Rating:
4.0

Customer did not leave a comment.

Michael Ruhrold 
Rating:
5.0

Customer did not leave a comment.

Dean Giella 
Rating:
5.0

Customer did not leave a comment.

denis SALERNO 
Rating:
5.0

The employees in islip was fantastic

Ronald Corsale 
Rating:
3.0

Customer did not leave a comment.

Richard Eubanks 
Rating:
5.0

Gentlemen that helped us was friendly and professional. Great experience.

Michael LaGuardia 
Rating:
5.0

East islip Uhaul has the absolute best staff! I feel like they value my time and get me in and out with equipment very quickly and efficiently compared to other U-Haul locations!

Brian Scarpati 
Rating:
5.0

Customer did not leave a comment.

Shadasia Lloyd 
Rating:
5.0

Very Helpful

Frank Coppola 
Rating:
5.0

The guy was there yesterday was very helpful

Wahid Abdelbaky 
Rating:
5.0

Customer did not leave a comment.

Susan McCann 
Rating:
5.0

Was a good experience

Michael Nixdorf 
Rating:
5.0

The associate who assisted me was fantastic. Major reason I would recommend this location.

John Humpf 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM CARABALO 
Rating:
5.0

Staff was very professional and friendly. Hitch installed in less time than anticipated.

PETER DESCOVICH 
Rating:
5.0

John was great.. Thanks

joe romeo 
Rating:
5.0

N/A

Luis Gonzalez 
Rating:
5.0

The 2 different representatives I interacted with were friendly and helpful.

paul coppola 
Rating:
5.0

Friendly staff and truck was clean ran great and provided a big help Thanks

Kenneth Florenz 
Rating:
5.0

Customer service was above and beyond

Michelle Restaino 
Rating:
5.0

Customer did not leave a comment.

Maureen Rizzo 
Rating:
5.0

Friendly employees

Colleen Mulvey 
Rating:
5.0

Customer did not leave a comment.

JAMES MAGGIORE 
Rating:
5.0

Customer did not leave a comment.

Thomas Carini 
Rating:
5.0

So much easier and less expensive that those other containers. Smaller so if you need to get to something inside it’s not a major event. You can order more than 1 so easy to keep things organized

michelle baer  |  Overall Experience 
No reviews have been submitted for this location.

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