El cliente no dejó un comentario.DAVID B.
Customer Reviews for U-Haul of Des Plaines
Des Plaines, IL 60018
(@ Oakton St)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.KEVIN ALEXANDER D.
Have better cleaner working truck sGUYANDO C.
El cliente no dejó un comentario.ARAINA D.
El cliente no dejó un comentario.RANDY S.
El cliente no dejó un comentario.PETER B.
El cliente no dejó un comentario.Dan V.
I was charge for cleaning. I requested a picture of why I was charged have not received it. It was raining all day so this charge was not anticipated or explained to me when signing of rental contract. I could not control the rain so I feel this was a charge beyond my control. Sill awaiting an answer from UHaul. TnxMARLENE R.
El cliente no dejó un comentario.SCOTT D.
THE MANGER did a real solid Great customer Satisfaction resolution beyond what l expected....She was Awesome.NATALIE W.
El cliente no dejó un comentario.TRINA D.
El cliente no dejó un comentario.CHRISTOPHER P.
El cliente no dejó un comentario.Damien A.
This location has really stepped in up on customer service. The contract was well explained about the gas fill up and the IPass usage . And the older man bringing up the vans was very helpful and always nice the last 2 times I've used them.CYNTHIA R.
El cliente no dejó un comentario.KERI A.
El cliente no dejó un comentario.Douglas M.
Improve the reservation process on the website. I had to call your reservations depth. 3 times to get the order correct.marilyn C.
El cliente no dejó un comentario.Steven N.
Everyone involved was friendly and very accommodating.WILLIAM L.
El cliente no dejó un comentario.CARLOS G.
What a wonderful and helpful staff from beginning to end!THOMAS P.
El cliente no dejó un comentario.SUZANNE R.
Control de velocidad de cruceroScott D.
UBox pod was ready at the time we asked. Overall very pleased with the UBox service.Henry S.
My Info is on file, This went as smooth as it could. I'm Quite impressed. My Bad for not remembering names. The Women at the counter & the man hooking us up & Unhooking on return were Outstanding!MARC W.
They had no idea where my Uhual pods were and hooked us up to the wrong pods so we were gonna have someone else's stuff...KELLEY G.
Your customer service is great. I had a question about the drivers license image on the U-Haul system and was given a very good answer about the data kept within U-Haul and not outsourced. All staff had a great attitude and were quick in getting me checked in and out. All staff I encountered made U-Haul look very good and of course I will use this U-Haul again when needed. Thank YouJAY W.
El cliente no dejó un comentario.MARK D.
El cliente no dejó un comentario.Keith C.
El cliente no dejó un comentario.ROBERT H.
The workers had a really good/fun attitude, and were very helpful. Would definetly go back to this location again.RADOSLAW Z.
El cliente no dejó un comentario.Angelo V.
El cliente no dejó un comentario.WILLIAM U.
Great experience.THERESA W.
you need to have the gas tank filled so its easier to just fill up when doneMICHAEL A.
El cliente no dejó un comentario.ROBERT H.
El cliente no dejó un comentario.Jeffrey N.
El cliente no dejó un comentario.matthew R.
El cliente no dejó un comentario.SHAWN S.
El cliente no dejó un comentario.Patrick K.
El cliente no dejó un comentario.WILLIAM F.
El cliente no dejó un comentario.Matt O.
Unable to use mobile check-in, problem with location setting.DANIEL A.
El cliente no dejó un comentario.BARRY J.
El cliente no dejó un comentario.MARK M.
El cliente no dejó un comentario.GRZEGORZ B.
El cliente no dejó un comentario.Imran D.
Outstanding service. Mike and the other representatives did a great jobMichael B.
Very easy to reserve vehicle on line and pick up at location.MATTHEW S.
El cliente no dejó un comentario.SHAUN G.
El cliente no dejó un comentario.HARIS Z.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.THOMAS G.
El cliente no dejó un comentario.JOSEPH M.
El cliente no dejó un comentario.ROBERT K.
El cliente no dejó un comentario.Tyrone G.
Make sure trucks have windshield wiper fluidSALVATORE S.
El cliente no dejó un comentario.ALEXIA G.
El cliente no dejó un comentario.EMMA L.
The older gentleman who greeted me by the truck to explain the basics was extremely friendly, courteous, and professional. He did an excellent job in explaining what I should be mindful of while using the truck. Very appreciative of his service.ROSS S.
He employee was not professional and used the F word a lot.Jeffin J.
El cliente no dejó un comentario.FRED W.
El cliente no dejó un comentario.WILLIAM R.
Absolutely outstanding service, thank you very much to everybody who works at U Haul . Appreciate your help!natalie M.
El cliente no dejó un comentario.REGELL F.
Thank you very much for all your help with myself.RUSSELL M.
El cliente no dejó un comentario.MOHAMMAD S.
El cliente no dejó un comentario.Pankilkumar K.
My U boxes stayed in the Chicago area for 17 days after they were picked up on 12-24-2020. Even if the driver suffered a dental disaster, where is your "what if" plan, i.e, alternate driver? The Florida branch was just as bad, as our boxes were not delivered on time or picked up on the agreed upon date. TOTAL LACK OF COMMUNICATION. Thankfully, the Florida president of U Haul, did the right thing and refunded 1/2 of the cost of our move.Ben H.
El cliente no dejó un comentario.CARLENE C.
El cliente no dejó un comentario.Michael S.
Computer was a little slowROBERT B.
El cliente no dejó un comentario.Nicholas C.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.MARY Z.
Thanks guys Always excellent service and very accomodatingSHAWN S.
Everyone was great, Ileene was really nicerJOSEPH L.
great service and fair pricesMARCIN G.
The staff are very helpful and accodating!!!SHEILA C.
Be on time for delivery I had to keep calling to find out when my box was to be delivered it was late but employees were helpfulClara B.
Smooth, easy to rent. New van clean and they had great Covid protections.John D.
I was handed a shovel to remove the snow from the inside of the trailer no matter how you spin it ,it s unacceptable The reservation was made onlineVASILE L.
El cliente no dejó un comentario.JANICE D.
El cliente no dejó un comentario.Kai W.
I do not disagree that you charge me for gas I only traveled 15 miles and they charged me 4 gallons of gasJOSE E.
El cliente no dejó un comentario.tim G.
Nothing perfect customer serviceBEATRIZ G.
Location did not provide the correct key for a pickup truck in the box and I showed the next day to get my key after store hours. Sat outside in 16â€¢ weather in the snow waiting on hold for someone to pick up but wouldn't have had to call if correct actions were taken prior. The U-Haul representative on the phone was very helpful once connected and got me into a van promptly.Bradly A.
El cliente no dejó un comentario.RamÃ³n V.
This particular truck smelled very strongly of cigarette smoke, which was a bit nauseating during the longer legs of the trip. Have never had this experience with many rentals from this U-Haul center. The truck was old with high mileage (which may have been part of the issue - perhaps was used when smoking was not an issue), but the ran great and did the trick for the day. Gracias.ALAN W.
Need to vies customers that always are not included in driving which it should be in then you should pass it on at the end of the billing cycle thank youMARK J.
El cliente no dejó un comentario.Joan M.
El cliente no dejó un comentario.VASILE L.
Thank you to everyone at this location. You were all accommodating and so helpful. Merry Christmas ðŸŽ„â˜ƒï¸BARBARA S.
El cliente no dejó un comentario.Monika U.
Oil the trailer roller back door.Gary B.
Great service, great price, highly dependable and on time.sudhir K.
El cliente no dejó un comentario.IGOR A.
Had an extra charge for gas which I disputed, but there was no follow-up call from the dealer. I sent an E-mail along with the receipt of the gas I purchased, but still no response. With so many dealers in the area, I'll be renting from another location.Richard W.
I hired also moving helpers by Mighty Rey good service would recommend to a friendOTTMAR H.
I didn’t see the facility Bc they delivered the box to my home.Karen N. | Overall Experience
The customer service provided was phenomenal! Couldn't ask for a better experience, thank you!Alfredo L. | Overall Experience
A U-Haul employee assaulted our delivery driver, and only sent them with with one of our two boxes. I tried to call the location 9 times over 4 days and never got a reply. I'll never use U-Haul again.Brandon K. | Overall Experience
Liz was great! She delivered my pod early (yay!) and picked it up on time the next day.Tessa B. | Overall Experience
Everything was greatCathy P. | Overall Experience
Everything was greatCathy P. | Overall Experience
Everything was great.Cathy P. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!