Great, fast service at this location.Franz T.
Customer Reviews for U-Haul of Deptford
Deptford, NJ 08096
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Luis E.
Best staff ever complete customer serviceMichael M.
El cliente no dejó un comentario.Kathleen B.
El cliente no dejó un comentario.Faisal O.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Timothy G.
El cliente no dejó un comentario.Kathleen M.
Seamless. Pickup and drop off wee seamlessâ€¦ definitely will recommend this locationKEVIN H.
Great to work with friendly took all the stress out and answer all my questions ðŸ˜ŠJamie M.
this is my go to, uhaul store. They always have what i want to rent and it is always made simple. can not beat that!brian S.
The truck did not have a full tank of gas which delayed our move since we had to stop at a gas station before loading the truck. Also, the after-hours pick up was a little more involved than the video showed. You have to list 2 contact people/cell phone numbers before you can unlock the box to get your key.John M.
NOTHING. EVERYTHING WAS GREAT.Christina B.
El cliente no dejó un comentario.Edward P.
Easy and friendly staff. Will be using this location in the near future.William N.
Best in the areaThomas C.
It is good that you have a website,I found a lot useful information, and when I went to the store the gentleman was very nice and helpful thank you so much.Rebeca N.
El cliente no dejó un comentario.Erin W.
El cliente no dejó un comentario.Carmen R.
Reps were so helpful and the process was extremely quick and easyJohn S.
Clean out vehicles driver and passenger areas after each return before renting againJeanne L.
Everything was easy. Start to finish.Nicholas C.
This is the second time that I reserved a Uhaul truck and when I went to the location my truck was not there. I was sent to another location which was a half an hour away. What is the point in reserving a truck when they are not there once you go to pick them up. Not sure how you can run a business like this, what a disgrace.Raymond A.
Awesome service, very helpful. Allowed me to check more than one vehicle to see which suited my needs best. Very simple check in/check out upon returning. Will definitely use again.Albert C.
van was not there spent hour and half on hold with customer serbice and still did not get van bad experiencejohn joseph P.
The vehicle was clean, the body of the vehicle was in good shape, however after leaving and hitting the highway I put the AC on and the small cab of the pick-up truck was overwhelmed with the smell of cigarette smoke and cheap air freshenerâ€¦ to the point it made me sick in the stomach and i needed to turn the air off and spend the rest of my trip driving with the windows down in 97Â° weather. It totally ruined my entire experience. I did call customer service to let them know, so that it was known it wasn't me smoking in the vehicle and let them know at the location upon return.John W.
El cliente no dejó un comentario.Richard C.
El cliente no dejó un comentario.Michelle F.
El cliente no dejó un comentario.Md H.
More equipment readily availablemarvin D.
El cliente no dejó un comentario.April F.
I originally made my reservation 2 weeks prior at the location 2 minutes from the house that I was moving from in order to pick up from that location. Two days prior I was told there weren't any trucks that were available at that location. I made the reservation 2 weeks ahead of time so there would be time to have a truck present at that location. Instead I was made to drive a 1/2 hr away in order to pickup the truck. Not sure how this makes any sense. Uhaul really needs to work on that. Make it more like an Enterprise model. The gentleman in Deptford was great. Very friendly and helpful. Although somehow my 4 day reservation was changed to a 7 day. The gentleman changed it but the contract still said I had 7 days to bring it back but was only charging me for 4. Apparently the computer had a glitch.Stuart C.
Service was great. Paul is very accommodating. This was my second time here for a hitch install, and everything was done perfectly and in a timely matter. Gracias.cecilia P.
This experience was absolutely perfect. The guys on duty on 8/8/21 were awesome!! They got me in/out quickly, yet very efficiently. I elrecommend this location to everyone in the area! Well done!Amina C.
Paul was very friendly and helpful.Richard S.
El cliente no dejó un comentario.Thomas D.
The employee who completed our contract had no name tag on so I asked him his name and he told me that it would be at the bottom of the contract along with him being rude and in courteous to my husband about moving his pickup for a bogus delivery truck coming, had to be assisted by the other employee to get the contract done. I'm also upset that for this is the second time my husband hooked up his own trailer from this location. Can you please check your employees before someone else does and it won't be an issue.Darryl C.
Nothing. Very helpful; Great customer serviceMilissa W.
El cliente no dejó un comentario.Royal W.
El cliente no dejó un comentario.Carolyn W.
Paul was amazing. He offered a solution when others only had a problem. I will go to this store before I ever go to the ones closer to me!John A.
manager works with customers, understaffed but carries out his duties with expertise.Bruce E.
El cliente no dejó un comentario.Dylan G.
El cliente no dejó un comentario.Charles C.
The phone person did a great job finding a pickup place that wouldn't cost me a tolls to get. Now the phone system should have a Q where you can leave your number and they will call you back when they get a chance cuz one time it told me I was going to wait 45 minutes and I couldn't wait I called back another time and it was about the same and I couldn't wait again and I called back maybe third time maybe fourth and it was a short 10-minute wait so I did and that's what I got the great help thank you so muchKevin S.
I am not sure where the issue went wrong but I was overcharged by a day.Patrick H.
Help the employees to get the resources they need. Paul that worked on my car was great, but he was on his own as all the other shop guys were out due to covid. This resulted in some difficulties scheduling and I'm not sure but I think Paul actually came in on his day off, or at least worked outside his normal schedule to get this job done for me. 100/10 for Paul, 9/10 overall experience, ?/10 for uhaulâ€¦what is going on here?nicole J.
Great customer service!Stacey C.
El cliente no dejó un comentario.Reyna B.
El cliente no dejó un comentario.Hosea J.
Everything went smoothlyJames F.
Thank you !!Maureen C.
El cliente no dejó un comentario.Grabiel S.
El cliente no dejó un comentario.ROBERT L.
El cliente no dejó un comentario.Richard L.
The U Haul truck was clean..but it ran terrible...I didn't think we were going to make it..and we only went 15 miles away..ROSEMARIE G.
El cliente no dejó un comentario.Renee M.
Amazing customer service. Thank you!Naymish P.
Paul is always amazing and goes out his way to help every time I rent a u-haul.kendra W.
El cliente no dejó un comentario.KAAMILYA M.
Service trucks better!! But overall, great experience and met my needs!Lisa H.
El cliente no dejó un comentario.Jim S.
El cliente no dejó un comentario.Anna K.
its fine as is.Lawrence D.
El cliente no dejó un comentario.Jonathan M.
Nothing Thanks for another great transactionRobert S.
El cliente no dejó un comentario.BRIAN V.
We were very happy with the service we received. Thank you again Albert HastingsAlbert H.
El cliente no dejó un comentario.Diane P.
El cliente no dejó un comentario.JOSHUA K.
El cliente no dejó un comentario.Michael M.
Paul the GM fixed my 2, yes 2 open contracts. And charged MY credit card not the one they had on my contract, god knows who's that was. Some poor sucker would have been charged for my rental. What a mess, but Paul fixed it all.PETER B.
Stop using my email address for this customer please...Kareem J.
Overall experience was fantastic. I have used this location several times and have always been completely satisfied.Charles D.
El cliente no dejó un comentario.John F.
Thank you Deptford UHaul team. Once again great Job!Anthony S.
El cliente no dejó un comentario.Brady L.
PERFECT Customer service. clean well maintained truck! no surprises no hassles and EXCELLENT service by both employees - picking up and returningSTEPHEN M.
Overcharging, paid for insurance and rock hit windshield on highway and the box truck he rented us was extremely loud. when you turned it on sounded like it would blow up and we notified the manager who is also suppose to be a neighbor and friend. His name is Paul and manages U-Haul in deptford on hurfville road, nj. We advised him we'd call the owner or his boss for a refunded because he wouldn't switch our truck. He said he'd get everything straightened out. Until one morning my wife and I woke up to the truck towed with all our belongings. And police called stating me stole catalytic converters off the vehicle? We reported it same day have records of phone call . He said there was nothing he could do besides give us an extra day . Who would want that? Now we owe 3500$ and have a delinquency and all of our belongings stolen . Never again will we use uhaul. That's horrible.Jacob A.
El cliente no dejó un comentario.Louis M.
El cliente no dejó un comentario.Anthony C.
El cliente no dejó un comentario.SAM B.
El cliente no dejó un comentario.Francis W.
El cliente no dejó un comentario.Richard W.
Quick and easy from start to finishRaymond M.
El cliente no dejó un comentario.Andre M.
El cliente no dejó un comentario.MICHAEL V.
El cliente no dejó un comentario.Herbert D.
great service!Galo A.
El cliente no dejó un comentario.Tom C.
El cliente no dejó un comentario.Frederick S.
All good. Keep up the great service.Lenora S.
El cliente no dejó un comentario.Steven M.
El cliente no dejó un comentario.Cortlandt A.
El cliente no dejó un comentario.Elizabeth C.
El cliente no dejó un comentario.Scott A.
Nothing, the man who helped me was great!Raymond S.
The service representative could have been more helpful when I made the initial reservation. i told him i needed a 6 X 12 trailer with a hatch to transport an ATV. I rented the vehicle for 24 hours but once i got home realized the hatch is only 57 inches. i returned the vehicle within an hour and half from renting it (given it is a 30 mile distance each way) explaining it would not work and why. i was charged the full amount with a 20cent ($7) discount on the gas. I won't rent from this location ever again and will check with other rental companies in the future.Paul M.
Staff was very friendly and it was an easy process!Sandria A.
Servicios adicionales en esta ubicación
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