Comentarios de los clientes para U-Haul of Deptford

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul of Deptford

Clasificación general:

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Daniel K.
Clasificación:

Outstanding would be an understatement! One thing doing your job but going above and beyond is another! Thank you Paul so much in a few short minutes I consider you a friend indeed! Thanks again when this pandemic is over I will stop by to shake your hand!

Juan A.
Clasificación:

Awesome customer service

Regina K.
Clasificación:

Very Friendly, courtesy, safe and easy transaction

Brayan G.
Clasificación:

El cliente no dejó un comentario.

Ryan H.
Clasificación:

Truck was not ready for pick up at the time

Arthur M.
Clasificación:

A little lower $/mile rate for longer hauls would be helpful (mine was 260 miles / 6 hours)

Earl S.
Clasificación:

El cliente no dejó un comentario.

braheem F.
Clasificación:

El cliente no dejó un comentario.

David B.
Clasificación:

El cliente no dejó un comentario.

Scott M.
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El cliente no dejó un comentario.

Joseph P.
Clasificación:

Nothing it was fast & easy

Dustin G.
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El cliente no dejó un comentario.

Jonathan D.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

El cliente no dejó un comentario.

Joseph B.
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El cliente no dejó un comentario.

Karla P.
Clasificación:

The young man working in the center was extremely helpful and pleasant to work with. He deserves a raise.

Deanna M.
Clasificación:

El cliente no dejó un comentario.

Victor F.
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Your Manager was very kind and professional I would recommend any one there because of that kind Manager and of course your reasonable prices!!!! Thanks

Mykah M.
Clasificación:

Nothing

carl J.
Clasificación:

El cliente no dejó un comentario.

David H.
Clasificación:

stop your web site from picking the store I have always received GREAT SERVICE FROM THE STORE IN DEPTFORD NEW JERSEY THIS IS WHY I AM A RETURN CUSTOMER

Sabrina A.
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El cliente no dejó un comentario.

Everette P.
Clasificación:

Great customer service, friendly staff no changes should be made.

Louis S.
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Sales rep was very pleasant and helpful. Greeted me outside when I returned the vehicle. Very nice gentleman

Sherri G.
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El cliente no dejó un comentario.

William H.
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El cliente no dejó un comentario.

Robert B.
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The truck was in rough shape. Seems like it's not very well maintained and was kind of scary to drive.

Flordeliz C.
Clasificación:

El cliente no dejó un comentario.

Josegeorg M.
Clasificación:

When inquiring about small equipment rentals, such as dollies and padding. You should separate the two on your online truck return. Case in point, when I returned the truck that I rented, the question that I was asked is, did I use the dolly “and” the padding. I only used the dolly (which I reserved originally). Obviously, I answered yes on one question for both items.

Kevin E.
Clasificación:

El cliente no dejó un comentario.

William K.
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The manager Paul has gone over and above to help me. He is an incredible asset to your company. This will be the only place I will rent my trucks from

Kevin F.
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El cliente no dejó un comentario.

Samuel P.
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El cliente no dejó un comentario.

Samuel P.
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El cliente no dejó un comentario.

Thomas D.
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The staff member was very friendly and helpful. He explained how we would be able to drop it off after hours. We've used this location several times since moving to the area and it is always a quick and easy process.

Rosanna R.
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The manager Paul & his staff are very knowledgeable & courteous!

Francis M.
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El cliente no dejó un comentario.

Stephanie W.
Clasificación:

El cliente no dejó un comentario.

John G.
Clasificación:

Lower the cost

James S.
Clasificación:

I loved the pre-checkin on line ... it really did make everything so much faster and easier.. your employees are awesome.. I have never rented from UHaul before, they need this experience for me smoothly .. I have also never hooked up or used a civilian trailer before (I'm military and have used only military trailers) so they showed me how to hook up the trailer & dehook the trailer. They also showed me how to use the trailer and what it's capabilities are. I also didn't know about an adapter for the lights and didn't have one they let me borrow one and also have a discount on the price for being military as well .. I will definitely be renting from this location more often

Zandro G.
Clasificación:

El cliente no dejó un comentario.

Paul W.
Clasificación:

I dealt with Paul when I was there who is a great guy. Every time I go there Paul was there and gives me excellent services and advice . Great service Paul keep it up .

Stephen C.
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El cliente no dejó un comentario.

Christopher O.
Clasificación:

The staff at the location was very friendly and very helpful. I was impressed with their professionalism. Three areas of concern are: There were jagged edges of metal on the motorcycle trailer I rented by the loading ramp. If this goes unnoticed, it could easily puncture a tire. I pointed this out to the uhaul representative when I returned the trailer. When I initially called to rent the trailer for the week, the representative I spoke with at the Deptford location said I could only rent the trailer for 4 days because “that is what the computer is telling me.” When I called back and spoke with the manager at said location, he informed me that the representative I initially spoke with is wrong and that I could rent the trailer for the week. He completed my reservation as requested. This caused me minor inconvenience. I was also contacted by a Deptford representative on the day I was to return the trailer. He advised me that my rental was due back the day before and that someone tried to contact me and couldn't reach me. No one in fact tried to contact me and my rental was due back on 9/5/2020 as indicated on the contract which was when i returned it. The representative I spoke with at the time of return stated that me must've mixed up my reservation with someone else's.

Janice H.
Clasificación:

I was very pleasantly surprised at how quick and easy it was to rent a moving van for the day. The workers were extremely pleasant and seemed happy to help us with anything we needed. All that was great and the cost was extremely fair and reasonable.

Eyitemi N.
Clasificación:

There always room for improvement, I suppose you could say it wasn't evident to me. Customer service was friendly, respectful and provided clear details, thank you very much for making my move that much easier during these challenging times.

Frederick C.
Clasificación:

Your website was not updated to reflect COVID-19 restrictions. On my reservation I selected to pick up the truck in Deptford and return it to Swedesboro. During the pickup I was told that the truck had to be returned to Deptford - then I was given two different reasons why I had to: first that all rentals had to be returned to the original location, and if it wasn't there would be a 500 dollar fine; then I was told that the Swedesboro branch was closed due to COVID restrictions. This ended up adding an additional 15 to 20 miles onto my trip and I feel like I was being lied to. I also was never given the dozen moving blankets that was on my order reservation - I had to double back an hour into packing the truck to pick them up, adding time onto my day. The exact opposite of my previous experience with U-Haul the last time I moved.

Eugeneia L.
Clasificación:

El cliente no dejó un comentario.

Robert S.
Clasificación:

El cliente no dejó un comentario.

Sylvia H.
Clasificación:

Both employees from pick up to drop off, Very friendly and helpful...

Nicholas D.
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Paul was a dream to work with. Easy and friendly. I appreciated the call before pick up to alert me that the online system was not working. That helped me save time and just go in. Wonderful customer service, easy transaction. Truly impressed. 100% recommend.

Jose O S.
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Nothing! Everything went very smoothly! Thank you!

Jeremy E.
Clasificación:

El cliente no dejó un comentario.

William K.
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El cliente no dejó un comentario.

Ryan D.
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El cliente no dejó un comentario.

Gary T.
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Paul and His staff offered the BEST customer service ⭐⭐⭐⭐⭐

Russell L.
Clasificación:

Great staff

Nathan K.
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El cliente no dejó un comentario.

Joseph B.
Clasificación:

El cliente no dejó un comentario.

Dana K.
Clasificación:

El cliente no dejó un comentario.

alyssa D.
Clasificación:

El cliente no dejó un comentario.

David D.
Clasificación:

The return APP did not work at all. Could not recognize location upon return after hours. Could not get passed this issue on APP. Location employees were very good!! Very fast and attentive.

George J.
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Everything was fine 🙂 Knowledgeable staff and no problems w With truck.

Abrahan S.
Clasificación:

El cliente no dejó un comentario.

Melvin S.
Clasificación:

Excellent customer service. Guy at the front desk was very friendly, knowledgeable, and quick. Definitely a people persons. Tight parking because the lot is very small.

Scott D.
Clasificación:

El cliente no dejó un comentario.

Gary L.
Clasificación:

Showed up at 5:30 am and our truck keys were not left out for us. Told to come back at 10am when the store opened. Winded up going to another place and getting a different truck with a dolly we did. It order ( but had yo pay for) Ruined our day as we had to drive and turn around and drive home without eating lunch with our kids as planned due to UHauls mistake.

Kate B.
Clasificación:

El cliente no dejó un comentario.

Olufolake A.
Clasificación:

El cliente no dejó un comentario.

Robert L.
Clasificación:

Very happy with service from beginning to end. The gentleman in Blackwood who scheduled my rental was extremely nice and helpful as was Paul in the Deptford location where I got the truck. I would highly recommend U-Haul to my friends.

Kathryn L.
Clasificación:

El cliente no dejó un comentario.

Amardeep P.
Clasificación:

El cliente no dejó un comentario.

Patrick R.
Clasificación:

Excellent service

Andre S.
Clasificación:

El cliente no dejó un comentario.

Jaimi S.
Clasificación:

Overall, the vehicle was good but it stalled several times while driving (less than 20mph)...

Ronald F.
Clasificación:

El cliente no dejó un comentario.

Wilfredo R.
Clasificación:

El cliente no dejó un comentario.

Kunal S.
Clasificación:

El cliente no dejó un comentario.

Laurie M.
Clasificación:

El cliente no dejó un comentario.

Carol F.
Clasificación:

The staff was polite, efficient and knowledgeable.

Eric S.
Clasificación:

My location for pickup was changed without me being notified and I wasn't able to return it to the location closer to my house which made my commute not easy and added extra miles to my order

Michael C.
Clasificación:

El cliente no dejó un comentario.

Jan H.
Clasificación:

Obtaining the Van went smoothly and the Van perfect for the job we needed. Very pleased with the service we received.

Jennifer S.
Clasificación:

El cliente no dejó un comentario.

Tania W.
Clasificación:

El cliente no dejó un comentario.

Joseph P.
Clasificación:

El cliente no dejó un comentario.

Ronald F.
Clasificación:

Always use when trailering my boat, never a problem!

Bill H.
Clasificación:

El cliente no dejó un comentario.

Ismael N.
Clasificación:

El cliente no dejó un comentario.

John B.
Clasificación:

The Van was late from the previous rental, but to make up for it, they let me get the 10 footer for the same price. They where very helpful and extremely friendly.

Jeri H.
Clasificación:

I wish the rep came out to the van with me to inspect it and make sure I was comfortable. The steering wheel was straight up and I didn't see any way to move it. I could have gone back into the store...maybe he didn't because of COVID and limiting contact? I got used to the steering wheel, but it probably could have been moved.

girard C.
Clasificación:

El cliente no dejó un comentario.

Mariah C.
Clasificación:

The truck was very dirty (not sanitized even while going through a pandemic), the brakes needs to be replaced (I almost couldn't stop), the mirror on the van was rusted and couldn't be adjusted which is very dangerous. I'm never using U-Haul again.

shannon B.
Clasificación:

El cliente no dejó un comentario.

JENIFER R.
Clasificación:

El cliente no dejó un comentario.

Richard C.
Clasificación:

El cliente no dejó un comentario.

Robin S.
Clasificación:

El cliente no dejó un comentario.

Cynthia F.
Clasificación:

Paul the manager was so helpful and took very good care of my needs. I would say he went above and beyond to help me!

Bruce E.
Clasificación:

El cliente no dejó un comentario.

Bonnie S.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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