The person who connected our tow dolly did not safely attach my car properly. We got half way there and noticed one of the straps unlatched and the second was starting to come undone. My boyfriend had to take the car off the tow dolly and restrain the tires. If we had not noticed we could have been in a serious accident. This should not have happened and it's not our job to do someone else's job! Never again will I rent from this location.MARISSA J.
Customer Reviews for U-Haul of Coronado
El Paso, TX 79912
(South of Coronado High School)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The new trainees were nice!Susan R.
Exelente servicesRaul D.
El cliente no dejó un comentario.CECILIA M.
El cliente no dejó un comentario.SAMUEL B.
My third time with this UHaul location, and it has always been fantastic!GERALD M.
Tire pressure light came on as soon as I turned on the ignition & staff said the sensor was broken. Sorry but not sorry if I rent the equipment should be 100% readyROBERTO T.
Unprofessional experience on a regular basis. No communication, poor process management, and bogus claimsCOLLINCHRISTOPHE P.
El cliente no dejó un comentario.CHARLES H.
El cliente no dejó un comentario.BRANDEN A.
Renting and returning was easy. Employees at this location were top notch!MICHAEL C.
El cliente no dejó un comentario.NATHAN P.
El cliente no dejó un comentario.Hector C.
I'm happyâ€¦..so, nothing.DAVID B.
Everything was great!MICHELLE K.
Person attending us was polite and nice I think it was Joseph.EDWINFEDERICO G.
El cliente no dejó un comentario.MAX S.
Nice friendly representative! Very helpful and informativeRUDY G.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.CHRIS V.
excellent, all excellent. I wish other companies were as efficient, flexible and customer service friendly as UHaul, Airlines have a LOT to learn from you!KELLEY H.
El cliente no dejó un comentario.MARIA C.
El cliente no dejó un comentario.Irene M.
El cliente no dejó un comentario.MARIA S.
Excellent everything!!KAMAL H.
i was treated with respect and was on my way in no time, thank you.RICHARD E.
El cliente no dejó un comentario.JOHN S.
El cliente no dejó un comentario.JENNY L.
El cliente no dejó un comentario.CLEMENTE P.
El cliente no dejó un comentario.Dudley C.
El cliente no dejó un comentario.Luis G.
The young lady that took care of me was an angel, with great customer service.SAM O.
El cliente no dejó un comentario.Gabriella S.
El cliente no dejó un comentario.Sainofoai S.
Thank you joe griffin!John R.
Maybe you could inform customers of rules and regulations â€¦ie driver's license, prof of citizenship Personal vehicle insurance. Every customer in front of me were not prepared for all of the requirements. BIG SIGNS something.VICTOR V.
The representative was extremely nice and helpful, made the whole process smooth. I would recommend him to anyone.Liza B. | First Impressions
Great service. I love uhaul.SCOTT R.
Excellent customer serviceVINCENT C.
El cliente no dejó un comentario.ADAM S.
El cliente no dejó un comentario.Daniel G.
El cliente no dejó un comentario.FRANCISCO P.
Have better customer service over the phoneCarlos C.
Overall the employees are very good there especially going above and beyond with my last experience. However, I use this location quite a lot for propane etc. Sundays can be really understaffed often no one there for propaneMARK B.
Delightfully easy. What more can one ask for?ANNE A.
El cliente no dejó un comentario.THOMAS P.
This location is always attentive to my needs and the people friendly and helpful. I appreciate a good service! Gracias.SOCORRO R.
El cliente no dejó un comentario.MATTHEW R.
El cliente no dejó un comentario.CHAZ N.
El cliente no dejó un comentario.NICHOLAS F.
Great team! Great customer service!ASHLEY E V.
El cliente no dejó un comentario.JANICE A.
I had one of the worst experience. The manager or whatever her name is, is extremely rude. My property was delayed for more than two weeks, the manager i was connected to on the phone, was one of the most unprofessional person I have ever spoken to. On top of the nonsense they did, they want to charge me $167 for whatever rental that I never requested for. After paying $2,500 and some change to ship my ubox. Worst experience.Ojornile C.
Every thing is fineMIGUEL L.
Terrible experience with U-Haul app, very frustrating, support number never answered, spend over 3 hours combined last Friday and today, trying getting help, your employees at the store very helpful, the only reason why I'm commenting, BTW your 26' truck ðŸš› needs new struts or suspension cuz it jumps like a muthafucka horny horse ðŸŽ on every road.Daniel E.
Great customer service at the front. However rental truck had dog hair in one of the seats.Jaime M.
El cliente no dejó un comentario.Ernesto S.
El cliente no dejó un comentario.RENE B.
Great experienceLANCE L.
El cliente no dejó un comentario.DINO SALVADOR JR R.
El cliente no dejó un comentario.JOSE P.
El cliente no dejó un comentario.JOSE M.
El cliente no dejó un comentario.Jon S.
El cliente no dejó un comentario.ARMANDO A.
Drop off process couldn't have been easier.JEREMY P.
El cliente no dejó un comentario.JAMES S.
N/A Great job.Anthony L.
El cliente no dejó un comentario.Karla H.
El cliente no dejó un comentario.FRANCISCO M.
El cliente no dejó un comentario.Anna R.
El cliente no dejó un comentario.Leslie T.
El cliente no dejó un comentario.REBECCA G.
El cliente no dejó un comentario.Robert H.
I heard a break drum sound whenever I applied a brakeâ€¦Krishna Kumar N.
Have more staff available to assist customers, particularly those returning equipment.OMAR B.
El cliente no dejó un comentario.ERIC R.
El cliente no dejó un comentario.Leslie R.
El cliente no dejó un comentario.NANCY G.
El cliente no dejó un comentario.rebekkah p. | Overall Experience
El cliente no dejó un comentario.kelly O.
Every time I went everyone was especially nice and friendly not only to me but everyone that walked in the door; great staff at that location! Especially johnathan Ortiz the mgrmaria V.
Very crowded facility, extremely busyPAUL A.
Awesome! Everyone was super helpful!NANCY J.
STAFF VERY NICE AND PROFESSIONAL.JOSE P.
El cliente no dejó un comentario.Derrick O.
The best service!SARAH M.
Better communication by at least answering phone calls.RAJKUMAR L.
El cliente no dejó un comentario.Darren C.
El cliente no dejó un comentario.LAWRENCE M.
El cliente no dejó un comentario.Jeff W.
I rented the truck for a move on Monday and kept it for an extra day (Tuesday)....A different crew took the truck back later Tuesday but forgot to get two dollies (which belongs to us) and about 40 blankets out of the truck. I will call U-Haul on Mesa tomorrow morning and send someone to pick the items up that belong to my first crew. Gary Bombeck will drop by your location on Mesa in El Paso to pick up items in the morning and has my permission. Thanks.....Sue WooSUE W.
El cliente no dejó un comentario.Arlynn G.
When I got there, it appeared like no one was in the store. Finally, at one of the registers there was this big dude. He was on his phone. Finally, I interrupted him and let him know that I was returning a dolly. He asked me if I had any problems with it. I told him that it looked like one of the brake lights was out. He told me he was going to have to charge me and that it would appear on my record so if I ever rented from uhaul again that it was going to prevent me from renting unless I paid. I told him that if was broken at pickup location and they helped me fix it. He acted like he was doing me a favor and not going to charge me. He said the Denver store was most likely going to charge me. He was rude and not helpful. Not happy working there. Luckily I called the Denver store and they told me everything was going to be okay.RAMON T.
You even recommended moving helpers which were also excellent.Jeanette E.
This was undoubtedly the worst rental experience I've ever had in my life I will "NEVER" rent from U-Haul again. The store was understaffed totally chaotic without the ability to comprehend what the hell we were doing I waited an hour and a half for a rental. Think twice before you go to U-Haul!!ROBERT M.
Great customer service was in n out in leas than 10 min thank you!ERIC A.
Best U-Haul location in El Paso.James H.
El cliente no dejó un comentario.ALEXIS M.
El cliente no dejó un comentario.Leroy C.
This location was closed when I returned the trailer but the gentleman I talked to briefly helped me figure out how to complete the return online.CHRISTOPHER C.
Female who helped me was a little rudeSergio V.
Hire more staff. Customer check out can take an hour or more.WARREN G.
El cliente no dejó un comentario.jesus e. | First Impressions
Mr ortiz was wonderful, the wait time was very short, which I was very impressed with.betty e. | First Impressions
It's storage, nothing fancy. Paying $10 more per month to have a lower level unit was silly. $45 a month is too much for such a small unit, I don't see the value or cost savings there. It served it's purpose which was me storing someone else's items and now I no longer need it.Robert M. | Overall Experience
GraciasRobert M. | First Impressions
YoJames S. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!