inspect the truck but the customer let the customer know this is your truckRAUL P.
Customer Reviews for U-Haul of Cicero
Cicero, IL 60804
(W Of Cicero Av)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Help to themELISEO D.
Change, Nothing everything was smooth and easy, the attendant was great and the return of the truck was easy over the phone.Jose B.
Employees where great and helpful very polite and knowledgeableMARIO L.
karina was awesome, nice, friendly, helpful, AmazingJESSE M.
El cliente no dejó un comentario.JOSE A.
I had a headlight go out as I was driving. Had to run back and switch trucks.DAVID C.
The parking situation is not good, the only parking available is on the street and it has a max 90 minute limit. The staff was nice but they wouldn't let us park in Uhauls lot even though there were spaces available. We couldn't even park in the spot where the truck we rented was parked. Thank God I didn't get a ticket for parking on the street.CHRISTOPHER A.
El cliente no dejó un comentario.OCTAVIO G.
El cliente no dejó un comentario.NOEL S.
El cliente no dejó un comentario.TREMONT O.
El cliente no dejó un comentario.ARMANDO E.
El cliente no dejó un comentario.ROCKY C.
El cliente no dejó un comentario.LAKEYSHA H.
El cliente no dejó un comentario.JOYCE B.
Good jobðŸ˜ŽðŸ‘ðŸ¾EDDIE G.
Female Employee was very rude and ignorant and the new manager just as ignorant I have been renting there many many years and Ray was awsome this new management and employees are a lot to be desired I will now go to budget or Ryder .. truck barely ran didn't go in to gear was damaged all overANGELA F.
Great people, kind and knowledgeable with all their equipment!JUAN M.
Doing real good so far.DAVID W.
El cliente no dejó un comentario.EDWARD V.
El cliente no dejó un comentario.Ashley M.
Fix the online returnLUIS R.
El cliente no dejó un comentario.EARL C.
El cliente no dejó un comentario.GERARDO L.
El cliente no dejó un comentario.CARLOS R.
I used a truck that brakes went bad while driving. I smelled smoke and there was vibration in the brake pedal when I stopped. The rear passenger wheel went flat which delayed me serving meals to needy families. I was told that the rental would be reimbursed but as of 11/27 that still isn't the case.MICHAEL M.
Quick and friendly service. Thank you!!!RITA V.
Was over charged for miles I did not use fuel it up and still got charged also charged for 24hr after I had dropped it off on time smh never againElias M.
I have no idea how can this location still inbussinesSERGIO L.
El cliente no dejó un comentario.LISA J.
Great service.FREDDIE B.
Everything was goodBRENDA W.
El cliente no dejó un comentario.GENEVA M.
El cliente no dejó un comentario.MARTIN S.
The guy took over 30mins couldn't fix rental agreement had to make another reservation get higher priced truck and would adjust nor did the manager when I called per his instructionsLASHAUNDRA R.
Good overallALEJANDRO M.
El cliente no dejó un comentario.EDGAR O.
El cliente no dejó un comentario.ROCIO H.
El cliente no dejó un comentario.VERONICA M.
El cliente no dejó un comentario.JUAN V.
Always great service.Maribel G.
El cliente no dejó un comentario.Stacy C.
El cliente no dejó un comentario.PHYLLIS H.
El cliente no dejó un comentario.ROBERTO G.
El cliente no dejó un comentario.TATIA G.
El cliente no dejó un comentario.DOMINGO A.
El cliente no dejó un comentario.ZETA M.
El cliente no dejó un comentario.Nathan Y.
I've been using this store for about 15 years as always excellent service. Satisfied customer. Thank you guys at this locationDENNEAN P.
I like that the location because it was not too far from my house. I have not moved in years, so many things were new for me to begin with and to finish my U-Haul process. I think the toll free customer phone line is way to long to wait to get a simple answer, They do offer a call back so you don't have to wait on line. Overall I am glad that my moving day worked out using U-Haul. Much cheaper than calling some companies that I did to have them to do all my moving, they were way over my budget.Tracey S.
El cliente no dejó un comentario.JOSE M.
El cliente no dejó un comentario.MICHAEL P.
El cliente no dejó un comentario.JOSE M.
Answer the dam phone and don't rent out broken down trucks.MARTIN G.
El cliente no dejó un comentario.JOHN C.
Nothing. Both the young man and the young lady were both knowledgeable, courteous, and very professional. Five stars all the way.:-)RUSSELL M.
El cliente no dejó un comentario.EDWINA R.
Very confusing pick up procedure. After month in advance reservation. Pick up location was changed four times on the day of pick up!! Also, days allowed entered incorrectly to payment and reservation causing more confusion cRICHARD W.
This was the third relocate for pick up and there was almost a forth that I headed off! All this after reservation was set a month in advance!! Also, item was reserved for 48 hrs yet days allowed was entered as 1. What a headache.RICHARD W.
I was over charged an no one hasn't contacted me. Store manager or customer service! I've called an emailed an still no replyAwilda D.
My original appointment was at the Bellwood location on 25th at 12:30pm. I was late to an event because I wasn't informed they didn't have the trailer until I got there. Then they sent me to the Elmhurst location that closed at 1pm. This was a horrible experience as I should have been informed before hand that it wasn't there causing me to miss business.Ronald S.
El cliente no dejó un comentario.Michael A.
El cliente no dejó un comentario.FRANCISCO G.
El cliente no dejó un comentario.GINA A.
El cliente no dejó un comentario.JOSE M.
I rented this trailer and water came inside and wet my stuff i would like to get a refund or some money back cause it wet my furniture and lamps i had!! They should inspect the trailers for any water leakageDaniel A.
El cliente no dejó un comentario.JASMINE D.
El cliente no dejó un comentario.ANTONIO M.
You are doing good so far.DAVID W.
Online check-in took too long.Sean P.
Maybe a 24hrs. in advance reminder of rental.Raul T.
El cliente no dejó un comentario.Rosaisela V.
The truck had a lot of play in the steering wheel. If I would have had a long drive I would've requested another truck.ARMARIO H.
El cliente no dejó un comentario.Christopher H.
Very good serviceJOANNE H.
First of all the truck I got had 89k miles but was clearly on its last leg. It would barely go over 75 and struggled to shift through gears. Upon returning, I Waited 40 mins in line to return the truck. Then the lady said â€œyou didn't have to stand here, you could drop off and goâ€. I said I'd like a receipt. She says we email you one later. I said no I'd like one now. So she signed really loud and said ok I'll check your truck in now I guess. Went out and inspected the truck and came back and said â€œnow you're getting charged a cleaning feeâ€. Total retaliation for making her check the truck in now versus later. Hope the $25 fee is worth losing a customer. Terrible customer service. Expected a little nice people after spending $500 when everyone in line in front of me was spending 50-100 dollars.TARA B.
For the first part I personally called this place a week in advance to schedule a truck to rent and I was told it wouldn't be a problem. So on the day of my rental pick up the truck I put to reserve was not available and the employee could only offer a bigger truck and wouldn't even offer a discount since of course the bigger truck cost more money. Plus every employee there was rude and expressing there opinions about customers verbally in front of me and other customers. I for one will no longer be renting from this location ever again. They are not professional and truly do not care about customers at all. Poor service, poor, truck maintenance, and poor customer service.ANTHONY M.
There are issues with the Uhaul App. It wouldn't allow photos to be uploaded for pick up or return. I had to do things the website.JENNIFER E.
My only issue was that I reserved a dolly and when I arrived they only had an appliance dollyBYRON S.
El cliente no dejó un comentario.MYISHA W.
El cliente no dejó un comentario.JOSE T.
I got charged for a extra day when I was on time to return the cargo vanGERARDO S.
El cliente no dejó un comentario.JORGE A.
The drop off location was horribleLa Tavia L.
Slow service, but friendly. It turns out the rear door latch was rusted out on the truck. Bumps on the road would cause the door to raise up on its own. Very dangerous.Philip W.
El cliente no dejó un comentario.Donald L.
El cliente no dejó un comentario.Karael E.
El cliente no dejó un comentario.Rosana T.
It was Amazing! They're really showing Love over at that place!GERALD A.
El cliente no dejó un comentario.PAULA M.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.HILLARY H.
Staff was nice respectful manager was very helpful an quickly resolve our issue .. thank for help made my move very pleasing ..ALEJANDRA P.
Upon renting the equipment I met the new manager she was a very nice person. The young man who Fairfield my reservation was also very kind. It was only upon returning the equipment back, The experience change from pleasant to not so pleasant. The young lady who checked me out it's not very kind, very bad customer service personality. To be honest I'm not sure if I would like to use the service again . But I do thank you for the kind people that has been hired, one bad experience can ruin the whole experience! Sincerely Miss MathisMICHELLE M.
The usually they always help me out but today Saturday no one noticed my presence I hope the dolly was check inERVIN T.
MAKE SURE THEY KNOW EXACYLY WHAT THEY WILL BE CHARGED FOR BEFORE AND WHEN BRINGING BACK THE RENTAL. THE TIME AND OVER CHARGES. I WAS CHARGED RENTAL FEE AND INSURANCE FOR 2 HOURS CAUSE I WASNT GIVEN ALL AND ACCURATE INFORMATIONALFRED D.
El cliente no dejó un comentario.STANLEY Z.
The attendant was very friendly , very professionalJOSE M.
El cliente no dejó un comentario.LADONNA K.
El cliente no dejó un comentario.MARY V.
Servicios adicionales en esta ubicación
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