Mechanic on duty when I dropped off the truck was super nice!Jonathan W.
Customer Reviews for U-Haul of Campbell
Campbell, CA 95008
(Hwy 17 & Camden)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Grigor Y.
Steve is super helpful. Thank you, Steve!Thuy N.
Everyone there was awesome!! 10/10 recommendJacob H.
Improve customer service. Your desk clerks could use some trading on customer service.Sharon M.
Clean the truck and fill up gas tank to fullPaul B.
El cliente no dejó un comentario.William B.
Just keep up the efficient and friendly service!Ira C.
El cliente no dejó un comentario.mike T.
Windows on van I rented needed to be cleaned a little better, but van was great for what I needed to doRichard F.
It's good. Fast employees ate very nice too.Jae P.
Gas was 1/8 tank low on the truck gage compared to the contract.David G.
Staff was friendly and professional.Marina V.
El cliente no dejó un comentario.Jeffrey W.
El cliente no dejó un comentario.Bryan Y.
El cliente no dejó un comentario.Michael D.
Excellent customer serviceKishan V.
El cliente no dejó un comentario.Jillane T.
El cliente no dejó un comentario.Richard A.
I would suggest that the technician receiving the returned vehicle take the time to break down the charges for the customer rather than verbally stating only the total charges of the rental and asking if you want the final break down of charges on the invoice sent by email or text. I would like to know the break down of the final charges to be reviewed in person.Steven B.
El cliente no dejó un comentario.Christine D.
great customer service and fast serviceZayda C.
El cliente no dejó un comentario.Cathleen C.
They gave me the truck with 1/8 tank of gas. This truck had a horrible ride - I'm glad I didn't have to drive it further.Steve C.
El cliente no dejó un comentario.Garrett B.
I wish all accessories like dolly,pads or boxes that checked out online additions are inside the truck already before picking up.Noblerey B.
El cliente no dejó un comentario.NICK M.
Don't give a rental vehicle that has only 48 miles until the tank is empty, the drivers side mirror would continuously move while driving so I had to constantly reach out the window and move the mirror so that I would not have any blind spots, very dangerousFrank B.
Great customer service.Thuy N.
Friendly helpful staff. Got in and out quickly. Great to e we irk with.mark C.
I have used this location several times and will continue to do so.Margaret C.
El cliente no dejó un comentario.Carlos M.
El cliente no dejó un comentario.Krystal M.
El cliente no dejó un comentario.Charles G.
El cliente no dejó un comentario.Michelle B.
I greatly appreciate that the van was clean and well maintained. Please make sure the fuel amount shown on the fuel gauge, of the van, at the time of dispatch, is exactly what is depicted on the printed out rental contact given to customers. I also would like a printed out rental return receipt, when I return the rental van during normal business hours of operation. I do not like that to access all features of Uhaul.com, I must register with my own unique passcode. I do not have the time to bother to set up and securely store, my own unique passcode. I prefer to access all features of the UHAul.com web site only as a guest, by using only my e-mail address, telephone number, and first and last name.Jason S.
Grat experience in person and on the phone. Great service.Luis D.
Front desk service was excellent! The guy hitching up my trailer was a different story. Very Rude. I would ask him a question and get no reply. Another complaint is why doesn't U-haul tell you that you need a Trailer hitch pin with the hills for pin to go through instead of the cotter pin. Is that just so Uhaul sells you a pin last second?Rdwin A.
Nothing, things work perfectly with the morning team of Harry and Steve.Janie J.
El cliente no dejó un comentario.David L.
The african American guy at the desk has the worst customer service attitude and behavior- he acted like I was an inconvenience to him. I have held manager positions and this guy acts like he does not want to be there!! This is my second encounter with his poor attitude! Steve, the service guy outside, is a super nice friendly guy who likes his job as you can tell in his demeanor and interactions with the customers! Get rid of the other guy- he brings a terrible experience for Uhaul!!Stacee M.
El cliente no dejó un comentario.Craig I.
El cliente no dejó un comentario.Robert H.
Everything went smooth. Great servicePhilip A.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.MARYJANE M.
The staff at this location are great. Very efficient and friendly Highly recommendKevin M.
El cliente no dejó un comentario.Elena S.
Vehicle has death rattle and shakes violently going downhill. Vehicle had lopsided steering. Vehicle had NO emergency light or cabin light switch.Dinesh J.
El cliente no dejó un comentario.Paula B.
El cliente no dejó un comentario.John C.
Good service!!Jae P.
advertise that you are a one stop moving solution - boxes, tape, movers, everythingIsaac S.
El cliente no dejó un comentario.Michael P.
Return unclear unless App is used. App easy but setting up a new U Haul account after hours when returning the vehicle was futile for 30 minutes!!!Rodney W.
El cliente no dejó un comentario.Mark S.
El cliente no dejó un comentario.Charles W.
El cliente no dejó un comentario.Nancy M.
El cliente no dejó un comentario.Michelle H.
El cliente no dejó un comentario.Michelle H.
El cliente no dejó un comentario.Lucy W.
Absolutely again, as this is my third time renting a trailer from here, great and prompt service from Steve.eric W.
You guys did a great job the van was great the 2 techs were friendly and took good care of us 5 star rating you well be backJim G.
El cliente no dejó un comentario.Lakshmi B.
El cliente no dejó un comentario.adam M.
El cliente no dejó un comentario.Jonathan E.
Great experiencechris B.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.Jan D.
I was particularly pleased with Steve Larson at this location. He was both pleasant, professional and friendly while returning the truck. Made my day. Thanks, Charles (Chuck) NunezCharles N.
Gas level is too low and even not enough for us to reach gas station (2miles away), have to buy a gas can to fill it. then battery is out of power, have to as road side assistance, waste over 3 miles for the caseGuangguo C.
El cliente no dejó un comentario.Ahmad A.
U-Haul of Campbell. Professional team. Morning Crew. Manager and his crew excellent customer service. I am ok with your service.Hector P.
El cliente no dejó un comentario.Ron P.
El cliente no dejó un comentario.Kyle N.
El cliente no dejó un comentario.Ross S.
El cliente no dejó un comentario.Hugh W.
El cliente no dejó un comentario.JoAnna I.
El cliente no dejó un comentario.Anthony E.
El cliente no dejó un comentario.Malcolm B.
El cliente no dejó un comentario.Rachel P.
El cliente no dejó un comentario.Brendan R.
very convienient drop off and check in was emailed. was a good experience. Thanks, RickRick S.
El cliente no dejó un comentario.Tim M.
El cliente no dejó un comentario.AGOSTINO R.
El cliente no dejó un comentario.Jessica C.
El cliente no dejó un comentario.KEALA S.
El cliente no dejó un comentario.Shane H.
El cliente no dejó un comentario.Ryan A.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Nancy E.
Facilities were clean truck was fine. Reservation was horrible, I booked this U-Haul months ago. You guys moved my original reservation to another U-Haul pick up location which closed at 5PM, needed pick up at 6pm. So the lady I talked to had to change my reservation again to a new location for the next day for a 20' not 15' which was what I originally reserved. So I called a forth time the scheduler number, luckily she was able to find a 15' truck at the same location where I was moved to pick a 20'. Bottom line it shouldn't be this stressful to rent a U-Haul that I booked months in advance.Jerry G.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.yoo K.
El cliente no dejó un comentario.Harrison D.
They where all very helpful.sylvia G.
Lower your per mile charge! Very expensive!Tom B.
Before I fill up the gas, I called customer service made sure do I get a refund if It's overfilled. The lady told me I will definitely get the refund at the drop off location by asking the manager. Then I filled the gas fully. The thing is, I was cheated! The manager said that they never do that! I tried to call the customer service again. What I heard is 'the manager was right, we never do that.' What! Seriously!? 'I apologize for that, but there is no refund.' 'That is not what I been told, the lady told me that I will get the refund. That's why I fill the gas full.' 'Maybe the lady is new, I apologize for that, but there is no refund.' 'OMG, this is cheating, you can't do this' 'I apologize for that, but there is no refund' 'Is there any number I can call to report this?' 'No, we are the customer service, I'm sorry, but there is no refund.' OH GOD! Is this really how you guys run the business? So disappointed! I will never rent again from you guys, neither my family and friends. Also, thank you for the apologize. It worth a lot.Zhe M.
El cliente no dejó un comentario.MARGARET W.
Servicios adicionales en esta ubicación
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