Customer Reviews for U-Haul of Boynton Beach

6,940 comentarios

1319 N Federal Hwy   Boynton Beach, FL 33435
(S Of Gateway)

(561) 737-0615

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(561) 737-0615

1319 N Federal Hwy
Boynton Beach, FL 33435
(S Of Gateway)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Jason G. 
Clasificación:
2.0

My uhaul pickup and drop off location was incorrect as to where the app was telling me to Go. No one could help me and I was charged for the extra miles in UHauls mistake.

Jamie S. 
Clasificación:
5.0

The staff was kind and professional. Everyone was helpful and I was able to get in and out very quickly and efficiently. Great job!!

Jeff D. 
Clasificación:
3.0

To put the gas where it should be. I took a picture before and after I still got charged 39.00

Jean G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harrison A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Luis T. 
Clasificación:
5.0

I arrived at my original pickup location and was told the pickup location had been changed due to a faulty door on the truck. The computer had a note that said, "spoke with somebody other than the customer." However, my cell phone number was the only number on the order and nobody called me to tell me the location switched and they certainly didn't speak to anybody else at my phone number. The second location had a truck ready, Employees at both locations were nice, but I would have preferred notice so I didn't waste time/fuel driving to a location without a truck available.

Darcee I. 
Clasificación:
3.0

Little more organization but nice staff

Brittany M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SUSAN B. 
Clasificación:
1.0

Honor your reservations

tara P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
5.0

Vehicle was clean but did have an unpleasant smell.

Lacasha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY H. 
Clasificación:
5.0

Mercedes was a great help and very nice. I've rented from here before and they are a great team

Todd S. 
Clasificación:
5.0

Very Professional Management & Staff......

albert P. 
Clasificación:
5.0

They did everything they should do. No complaints out of me. Gracias

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth R. 
Clasificación:
5.0

great service

HELIO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helbert M. 
Clasificación:
5.0

Pins on gate were worn had bungi gate so as not to rattle like crazy

vernon T. 
Clasificación:
5.0

Thanks for the great service

ISABEL P. 
Clasificación:
5.0

It works well for me just the way it is

Leslie B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Orlando B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDSAY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig N. 
Clasificación:
5.0

I Reserved online and paid. I would have been in and out in 15mins but had some lady asking stupid questions about where to sell her trailer hitch? She took up 30 mins and the staff was trying to help her out but there's no helping stupid.

Jeff F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Britanie L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Luis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN L. 
Clasificación:
5.0

The two locations that were given to me for returning the trailer did not want to accept the return. So i googled U Haul and found the location on Federal Highway. They graciously accepted the return.

LUIS M R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose P. 
Clasificación:
3.0

I told that I need to drop off the truck in North Miami and the clerk set a location in broward county. I do not note this until I tried to return in North Miami and they told me fhat will be 200 dollars fee ….

Gerardo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

camilo A. 
Clasificación:
2.0

The location was ok because it was convenient. The staff were not fantastic. My vehicle wasn't inspected. The safety chains were not applied correctly, they were left long enough to strike the ground. I turned the trailer in a day early and was not given a credit.

Scott S. 
Clasificación:
5.0

Need parking if you have to leave your car to up uhaul staff very is very friendly. Very helpful

isha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
3.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reinaldo T. 
Clasificación:
5.0

Outstanding experience. Staff was helpful and professional .

Philippe B. 
Clasificación:
5.0

It was the easiest vehicle rental experience I have had

Vincent R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
5.0

No negative comments. The staff helpful and well educated with products available. Quick to getting me going both at pickup and drop off. Gracias

Daryl S. 
Clasificación:
5.0

Nothing but high marks for these people at this location

Andrew M. 
Clasificación:
5.0

Always professional....

TERRY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taniesha R. 
Clasificación:
5.0

Great experience. Easy online reservation. Good customer service. Good value.

Todd W. 
Clasificación:
5.0

I wouldn't change a thing: I have to say that I received STELLAR PROFESSIONALISM from the young lady who assisted me named Mercedes! I think she could tell it was my first ‘UHAUL' experience. I was a bit indecisive of my needs, but Mercedes was beyond patient and very accommodating. Not to mention the young fellow was also helpful. This store really impressed me; I had to share…of course!

carolyn S. 
Clasificación:
5.0

Charged $1.00 per mile for 6 miles over the 71 alloted. Thought it was .39 cents

Jennifer W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
1.0

Would never recommend u haul to anyone again. This terrible location charged me for 100 miles, I had the truck for 2 hours. Not to mention I used less than a quarter tank of gas.

Kez S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Atahualpa C. 
Clasificación:
4.0

The staff were very pleasant to deal with and they were helpful during the process. Thanks.

David W. 
Clasificación:
5.0

Did everything on line it was fast and super easy. I showed up and was 2nd in line and in 15mins I was out the door. The truck ran great and was clean, when I returned they checked fuel and Mileage and sent me a e-receipt and it took 10 mins. Gracias

Jeff F. 
Clasificación:
2.0

Did not help with the malfunctioning of the brake lights. Did not help with the off loading of the trailer.

Sherry Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGARDO D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jessica I. 
Clasificación:
1.0

My overall experience with Uhaul had been great but this recent return was unsatisfactory. I failed to check the vehicle in after hours and was charged an additional after hours fee even though the vehicle was brought back before the 24 hour period. I have returned equipment back at other locations and was not charged for not checking in a uhaul.com/share. Although I asked the manager at this location to as a courtesy to waive or refund, she refused. I should have at least been granted the refund this time considering the time I had to wait to pick up the vehicle due to no one in the office at the time of pick up. I literally waited 20 minutes before someone came in but I was patience and understood the situation with other units returning. Now that I am aware, I won't be visiting this location unfortunate. Thank you, S. Britt

Spencer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIE L. 
Clasificación:
5.0

Free coffee at all stores

Victor M. 
Clasificación:
5.0

Miss Adele was so friendly and helpful. I thankful for the service she gave me. I really appreciate her customer service. She deserves an A+.

Vedline A. 
Clasificación:
5.0

Demetrius and his team were awesome! They worked so quickly and efficiently. I will definitely use this location again if the need arises.

Michael G. 
Clasificación:
5.0

Ya'll have it goin on

James S. 
Clasificación:
3.0

The truck was shaking when driving, needed maintenance. The truck was not ready when promised, the accessories ordered were not available. (Eg. Dolly etc)

Peter S. 
Clasificación:
5.0

It was a very good experience as usual I have used this location multiple times and never had any issue. Very friendly staff the young lady in the office was great wouldn't use any other location thank you

Steve W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred K. 
Clasificación:
5.0

It was seamless transaction. Everyone at this location was friendly and knowledgeable.

Michael R. 
Clasificación:
3.0

The actual price was $100 more than was quoted. When making the reservation I specifically asked for the price to install both the hitch and wiring and was given a quote. When I showed up they told me the quote didn't include wiring but that they would do it. It wasn't until they called to tell me it was done that they told me the new price - $100 more. Very shady and deceitful. Definitely would NOT recommend just because of that!!!

Larry T. 
Clasificación:
5.0

I was disappointed that my original reservation was not available when I arrived ( Belvedere Rd. location). When I tried to call the number provided I waited over 15 minutes and then got disconnected. Thank goodness your online site works well and provided me with a reasonable alternative that worked out well. The Boynton Beach location is well stocked and has excellent customer service.

Ana M. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANK T. 
Clasificación:
5.0

we rented a furniture dolly. They only had one available and it was the same inexpensive one you can purchase for $20 which is a great price. However, the quality is not the same and the wheels are not as big and sturdy with as much clearance as the professional/metal ones we usually rent. I recommend you have more professional ones on site at a location that big. The smaller ones are not not nearly as effective and can be a lot more difficult as any bumps in the road/hallway cause the items on the dolly to become disengaged or come off much more easily. This was very frustrating. Location is excellent. Service great. Everyone nice. Info is just an FYI....

FREDERICK J. 
Clasificación:
5.0

NOTHING--IF YOU TREAT EVERY CUSTOMER LIKE I WAS TREATED--IT DOES NOT GET ANY BETTER--KEEP UP THE GOOD WORK

FRANCIS M. 
Clasificación:
5.0

Not be so busy

Leslie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

All team members at the site were friendly and helpful.

Eugene M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alfredo S. 
Clasificación:
5.0

Was just amazed that you were able to be accommodating on a holiday weekend! Gracias

Jan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
3.0

The location of the actual drop off was friendly however, this was not the initial drop off location because the original address I selected did not exist with a uhaul store. This store was nice enough to find out if we were able to drop off our truck here without being charged the $500 fee. However the location of 639 E ocean ave, Boynton Beach Fl 33435 does not exist and was a major inconvenience. I will not be considering to use uhaul again.

David T. 
Clasificación:
2.0

The guy that checked us out had “owner” on his name tag. He was acting like it was his first day of the job. Took 40 minutes for us to check out our truck. Long line behind us. They were saying that was typical of this location.

Todd M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gerald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Nicolas B. 
Clasificación:
5.0

Not be so busy when i get there, LOL

LeslieG B. 
Clasificación:
5.0

Adele waited on me at the counter and gave me and the lobby full of people at 9am July 4th the absolute best customer service that I have received in the past decade. She was alone at the counter but chose to wait in three customers at a time utilizing all three available work stations at the counter. Outstanding Customer Experience, she deserves to be a manager and trainer for your company. The world needs more people like Adele!!!!!!!!

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario B. 
Clasificación:
5.0

It's always a pleasure to use this uhaul location very knowledgeable and informative staff.

Grebert E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana C. 
Clasificación:
5.0

safer process to return equipment, out of main road.

Rudwin A. 
Clasificación:
1.0

They don't treat me good in order to refer a friend there if I have the chance to encourage people not to deal with this store, I will do it every day.

Louis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
No se han enviado comentarios para esta ubicación.

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