The guys working were great. Wait in line was a bit long, but not to bad. Gracias
Charlie B.Customer Reviews for U-Haul of Baldwin Park
Testimonials From Recent Customers
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Everything is good
KHUN C.Fast, friendly service
ANGEL T.Everything is good.
KHUN C.The staff was extremely helpful and very fast had me in and out definitely will be using them for all my moving needs from now on.
CHRISTOPHER S.Great service
Richard C.Stay as great as you are
Ernest A.The trailer you guys hooked up to me put me and my family at risk for potential hazard. The tire had a nail in it and only had 15lbs of pressure. It was a night drop off and nobody inspected the equipment before renting it back out. I was able to catch it before I left the facility and the equipment was swapped out for a 1 way unit with good tires.
Keegan G.Nothing Ãs great and the em are great
Cesar E.The gentleman who assisted us was amazingly helpful!
Monica L.The 10 ft.truck I rented ran terrible the ride was so bumpy..and the tires were xery low making it hard to drive till I put air in them.but you guys were so cool not to charge me for the extra day I thank you so much this move was costly for me
Tama J.Excellent service
Juan M.They are attentive to the customers and very helpful!!
Jaime C.All was very professional.
Gabriel N.The manager was very helpful
Victor R.The only gripe I had was there was minimal to no customer parking. I found it very hard to park my car to get off and check in.
Eric T.Always accommodating to me. Always on point
Andrew G.Your unexperienced staff and manager messed up my reservation and charged me for no reason.
Eddie M.Fast, friendly, and efficient
victor M.Everything is good
KHUN C.Best Service
Master M.Fill up gas so it's easy to gage when returning
MasterSomsak M.The truck had to get a jump twice!!! At the location where I went to pick up the truck wasn't parked where it said it was then the lock was jammed had to wait 1 hour and a half for them to open horrible
Monique M.They were not able to provide me with the requested equipment but went above and beyond to provide me with an alternative
Helene G.The customer service representative I believe his name was Hernandez was outstanding he was cool calm he didn't ask me a lot of inane questions and he was super smooth I like that I didn't sense that he was just following a script he could tell that I had rented from Uhaul before he was just the best and I love that location I could go to any other location in the area and there's plenty but I always come here it's the greatest and the Arco station is right across the street that's absolutely perfect
ROBERT S.NO A THING people kicked ass GREAT in and out fast and quick great doing business with you if ever needed know right were to go THANKS
Kevin C.I've rented here before and if needed, I'll rent there again.
Gerald J.Muy buena atencion de los jovenes que trabajan en esta tienda
DIEGO R.Customer service was excellent. Thank you
Monica C.Front right turn signal light bulb need to be replaced
Albertus W.make sure to set up customers the night before when having the self pickup option, i had to wait till 9am when the location opened to receive my truck when the reservation was for a half hour earlier at 8:30am. i was told my reservation was not set up for self pick up the day prior, and not given any reimbursement for the inconvenience when i had movers scheduled to come at 9:00am at my residence.
Brooke K.Poor customer service ! And manager very rude service , they re give me low quality car that died twice. They re not responsible for towing the car after e days. We re should report service to the head office U haul
Wichada P.Excellent service. Friendly. Efficient.
Jerry C.great costumer service
edgar P.Excellent customer service!
Kyle D.Friendly employee, very nice and friendly. The truck was a little old though lol. But overall, the experience was very pleaseant.
Shitao L.guys were great
rosa P.I had a great experience. Awesome customer service. I will definitely come back if I need any uhaul services. Thank you 😊
Lisa S.No
Phong D.Everything was good.
KHUN C.Staff is very courteous.
Monica B.Everything is good
KHUN C.I was billed twice!
Albert M.always very helpful
Mark C.There was a closer uhaul by my house but I decided to go out another 5 miles further because I loved the customer service last time I used them when I moved out
Luan N.Trucks don't burn a lot of gas!!! Because the gas prices are very expensive due to the war!! Thanks a bunch:)
ALISHIA M.Everything is good.
KHUN C.Fabulous service when I ordered my equipment only 40 minutes before pick up. Friendly associates at pick up and return. I will return and recommend people to this location.
Tina M.I arrived a few minutes after closing and they young man that helped me was extremely helpful and polite despite my late arrival!
Monique D.Awesome experience! The staffs were super nice and friendly, guided me through every step and taught me how to drive the truck. This is the best uhaul location!
Lina J.Great customer service.
lorenzo D.The team here was great and super helpful and made sure to address concerns I had. Will definitely recommend this location to family and friends for the great staff!
andref A.I will always recommend to friends and family members.
CESAR G.non-location related comment 10ft trucks are out of date. no cruise control and no way to close the vents. had to drive through farmville smelling everything aweful
Surat C.When we opened the back of the truck, there was was a bucket of food & some sort of liquid. Also an overwhelming smell of urine, very unpleasant and not a good feeling to haul our things in the back with that.
Jackeline M.