Customer Reviews for U-Haul Moving & Storage of Woodstock

565 comentarios

2000 S Eastwood Dr   Woodstock, IL 60098

(815) 345-4030

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(815) 345-4030

2000 S Eastwood Dr
Woodstock, IL 60098

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Michael V.  |  Overall Experience 
Rating:
5.0

All good service

francisco c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Mathew H.  |  Overall Experience 
Rating:
5.0

Staff was excellent!

harry B. 
Rating:
5.0

Customer did not leave a comment.

Shirley B. 
Rating:
3.0

I had returned the truck but didn't have my cellphone on me to check in.

Lisa R. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

Maverick U. 
Rating:
5.0

Great experience - thanks!

VINCE C. 
Rating:
5.0

Customer did not leave a comment.

Anna A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dean W. 
Rating:
5.0

Patrick & his staff are very friendly, efficient & professional. This is by far the nicest and cleanest storage facility that I've ever been in. The store is well stocked & well run. It is obvious that the staff enjoy working there. They made it easy to get my storage units & drop off the Uhaul truck & trailers that I had rented. They really did a great job of anticipating my needs.

David D. 
Rating:
5.0

Patrick & his staff are very friendly, efficient & professional. This is by far the nicest and cleanest storage facility that I've ever been in. The store is well stocked & well run. It is obvious that the staff enjoy working there. They made it easy to get my storage units & drop off the Uhaul truck & trailers that I had rented. They really did a great job of anticipating my needs.

David D. 
Rating:
5.0

Patrick & his staff are very friendly, efficient & professional. This is by far the nicest and cleanest storage facility that I've ever been in. The store is well stocked & well run. It is obvious that the staff enjoy working there. They made it easy to get my storage units & drop off the Uhaul truck & trailers that I had rented. They really did a great job of anticipating my needs.

David D. 
Rating:
5.0

Customer did not leave a comment.

Tricia B. 
Rating:
5.0

Make sure you search for this location or you will get another one further North. This has moving and storage in the name. I accidentally got my reservation at the wrong location. But these guys took good care of me. They are the best. I have rented often from them.

Kathleen J. 
Rating:
5.0

I like everything, GOOD, SERVICE TANK YOU.

Terrisa R. 
Rating:
5.0

Customer did not leave a comment.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Customer did not leave a comment.

Bruce D. 
Rating:
4.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Customer did not leave a comment.

Carolyn G. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

KEVIN C. 
Rating:
5.0

My move went so well by using the UHaul UBox. My UBox was dropped off on Thursday, April 28th. I had a full day to pack it up and it was picked up on time on Friday, April 29th. It arrived safely at my final destination and I had a full week to unload. Everyone was extremely professional, knowledgeable and friendly to work with. Just keep up the great work!! Thank you, Mary

Mary Tom P. 
Rating:
3.0

Customer did not leave a comment.

Heather S. 
Rating:
5.0

Customer did not leave a comment.

Joseph K. 
Rating:
4.0

Customer did not leave a comment.

Leann K. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
1.0

We did not drop off the truck as it had to be towed.

Adryana G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth D. 
Rating:
5.0

Nothing. It was perfect 👍

Craig H. 
Rating:
4.0

I was able to put my entire hand between the van frame and the door on the drivers door . Also the steering was extremely dangerous there were multiple times I almost went off the road because of how bad the steering was … I felt very unsafe and when I told the guy when I dropped the van off he didn't care he said ok … I've not very happy with this time that I rented from uhaul

Nora K. 
Rating:
5.0

very friendly staff.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

niki C. 
Rating:
5.0

Great customer service from the team here.

Simon S. 
Rating:
5.0

I rented a van for less than 90 minutes to pick up some repaired door screens. It was the only van available Saturday. The staff was excellent, professional and gave great customer service. However: The van interior smell was atrocious!! It reaked of vomit and cat urine. I had to leave the windows open the entire time. It was barely fit for around town, and I would never take it into the city, let alone across country. It needs a complete interior cleaning and disinfectant. Alan

ALAN T. 
Rating:
4.0

Customer did not leave a comment.

mitch B. 
Rating:
5.0

Customer did not leave a comment.

Mindy F. 
Rating:
5.0

Only issue there was no washer fluid in van, otherwise everything was excellent. The guys working the counter were very helpful and great sense of humor.

MIKE N. 
Rating:
4.0

Customer did not leave a comment.

Rory B. 
Rating:
2.0

Pretty sure it was unusual to get a leaky roof that leaked all over the bedding and furniture.

Ed M. 
Rating:
5.0

Customer did not leave a comment.

stephen M. 
Rating:
4.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Norman S. 
Rating:
5.0

Customer did not leave a comment.

timothy S. 
Rating:
3.0

There were some errors in documentation that could have had very bad results. They need to double check all account processes.

Shannon L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBBIE L.  |  Overall Experience 
Rating:
5.0

What an easy and convenient way to meet complete a move out of state. Very impressed with the service provided.

Odalys B. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

RYAN S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bob R. 
Rating:
4.0

Customer did not leave a comment.

jim p.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sandra M. 
Rating:
5.0

The gentleman that was working this past Saturday was very helpful and knowledge bowl and walked me through it he even walked me over to the unit. Great customer service!

Tamara K.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Mario G. 
Rating:
4.0

Customer did not leave a comment.

Sharron S. 
Rating:
4.0

Customer did not leave a comment.

JAMES T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEFFREY L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johnelle M. 
Rating:
4.0

Customer did not leave a comment.

craig t.  |  First Impressions 
Rating:
5.0

Service was excellent all the way around. Great recommendation from my BIL I will refer others and don't think you can beat the cost! Thank you!!

Debbie G. 
Rating:
5.0

Customer did not leave a comment.

Megan W.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Heather C. 
Rating:
4.0

Customer did not leave a comment.

Bethany F. 
Rating:
5.0

Customer did not leave a comment.

Jamie M. 
Rating:
5.0

This is a tough one to fix, but the cargo van's driver seat is too small. Others I've rented have more comfortable seats.

Donald R. 
Rating:
5.0

Even though I did mobile pick up, when I arrived the agent was friendly and helpful and the truck I rented was right out front and running with the heat on (on a cold day). The process could not have gone smoother.

Erick H. 
Rating:
5.0

Overall experience was good

Erik B. 
Rating:
5.0

Customer did not leave a comment.

Melissa R. 
Rating:
5.0

The gentleman who helped me was wonderful to deal with. Very good customer service skills and time management. He was able to efficiently handle multiple customers and make sure everyone had a great experience.

Amy S. 
Rating:
5.0

The headlights on the truck were very dim. I did a triple check to ensure I put them in the on position.

Frank A. 
Rating:
5.0

This is a great location and the team here is very helpful!

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Davidmichael P.  |  Overall Experience 
Rating:
5.0

Excellent service from beginning to end.

ROBERT J. 
Rating:
4.0

Customer did not leave a comment.

Earl P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

The manager Patrick was helpful when I spoke with him on the phone and when we went in to get the storage unit. This location is extremely clean and well maintained.

TOM A.  |  First Impressions 
Rating:
5.0

This location I would rate a 10! They are excellent and the staff is very helpful! Also they have what you need and when you need it! Outstanding location!!!!

Michael W. 
Rating:
5.0

Everything was perfect!!!!

John H. 
Rating:
5.0

I brought the wrong trailer hitch ball but your attendant was kind enough to lone me one. Saved me a trip home!

Evert E. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Customer did not leave a comment.

Alan M. 
Rating:
5.0

Truck was filthy, found large knife on dash board? Gave it to employee when dropped truck off

Angel F. 
Rating:
5.0

Customer did not leave a comment.

Tracey O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paige K. 
Rating:
4.0

I would have given an excellent rating, but the key card access on one of the doors isn’t working.

Connie S.  |  First Impressions 
Rating:
5.0

Drop off was quick and easy... super efficient. Brought the truck back clean and full of fuel. Easy.

CHRISTIAN C. 
Rating:
5.0

Absolutely love the U-Haul and storage in Woodstock coolest place ever very clean and accessible with the drive-in garage would recommend it to anyone in the area

JOHN F.  |  Overall Experience 
Rating:
5.0

I was very pleased with my experience and would recommend this facility to everyone. I brought some friends to help me move my stuff and they too were extremely impressed with the facility. Thank you for having a safe, clean and secure place for people to store things.

Tammy O.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Susan L. 
Rating:
5.0

The young gentleman at the facility was fantastic!

Patrick B.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mike B.  |  Overall Experience 
Rating:
3.0

phone check in didn't work, kept timing out, and when it asked for my phone number it kept saying the number was already in use. had it asked for an alternate phone number i would've entered one, but it didn't.

Justin L. 
Rating:
5.0

Patrick helped answer all my questions and he got me a great quote quickly and he couldn't have been a better associate. I will be recommending this location to anyone in the local area.

ANITA P. 
Rating:
4.0

Made a reservation online for a storage locker that was available, 10x5 and when I went in to get it and sign said it was not available and someone rented it out even though I had a reservation on it. Guy also said reservation don’t mean nothing and it’s first com first serve. Made me upset. But I told him that’s wrong and I had get the 5x10 instead.

Charles B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Chris G. 
Rating:
5.0

Customer did not leave a comment.

Tracy B. 
Rating:
5.0

Customer did not leave a comment.

LATRICIA G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMIE M. 
Rating:
5.0

No comments

John K. 
Rating:
5.0

I was told that the gas tank was half full and to return it half full. Driving away it was barely at 1/4 tank so I had to get gas right away. Otherwise very easy and smooth process

Selena M. 
Rating:
5.0

Great job!

Bradley A. 
Rating:
5.0

Customer did not leave a comment.

Chad R. 
Rating:
5.0

Excellent customer service

Antony E.  |  First Impressions 
Rating:
5.0

Great storage, was a little worried by the roach trap(?) in my room when I moved in but all my stuff seems uninfested. I have plenty of storage in my new place so I don't need to rent space anymore. When I moved out there seemed to be some things breaking down. there had been a standing pool in the loading bay for a month. And the air conditioner made a large clanging sound when I was putting boxes in my car. These didn't influence my decision to move out but they will influence my decision to recommend this storage to others.

WILLIAM H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel C. 
Rating:
5.0

Very good place,friendly staff..

Margarita J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sheena G. 
Rating:
5.0

Customer did not leave a comment.

Carolyn T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGEL F. 
Rating:
5.0

Customer did not leave a comment.

Carolyn T. 
Rating:
5.0

Pickup location was 30 miles further from home than I requested during the reservation. I ended up paying extra mileage charges in the end because a truck wasn't available where I needed to pick it up. The rate should reflect where it is requested to originate, not where it ends up being available.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Casey M. 
Rating:
5.0

Helpful staff, great experience!

MICHAEL O. 
Rating:
5.0

Customer did not leave a comment.

ROBBIN E. 
Rating:
5.0

we would use your facilities again in the future if we needed a storage locker

Robert M.  |  Overall Experience 
Rating:
5.0

Friendly staff overall.

FRANK A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSICA S.  |  First Impressions 
Rating:
5.0

Fast and professional

David S. 
Rating:
5.0

Staff was attentive and very helpful. I didn't have a reservation yet they still got me in a brand new pick-up. Excellent service and equipment!

NOEL G. 
Rating:
5.0

Customer did not leave a comment.

Mike B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
4.0

Need to consider a discount for customers already renting and no other unit available. Red Dot Storage is almost half the rate and staff unwilling to accept competitor price matching. Now in paying $49 for a 5x8 and $119 for a 8x10 which seems quite costly when I've been a customer for over a year. I don't have the option to change over to Red Dot because I'm injured and can't lift. Not good customer service.

Kelly S.  |  First Impressions 
Rating:
5.0

everything was fine!

JONATHAN D. 
Rating:
5.0

Great place

LATRICIA G.  |  First Impressions 
Rating:
5.0

Patrick was great to work with.

APRIL T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracie W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL O. 
Rating:
5.0

The person I delt with was fantastic!!

Carolyn T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank C. 
Rating:
5.0

The manager and staff were very helpful and understanding

Brushana F.  |  Overall Experience 
Rating:
5.0

On short notice, we needed a U-Haul for same-day rental. AND we needed it for one-way drop off. Making a reservation was easy. Your personnel was also easy to understand and knew our needs. We reserved the truck and picked it up without any problems. Thank you very much.

Alice M. 
Rating:
4.0

Customer did not leave a comment.

George R.  |  First Impressions 
Rating:
4.0

I felt , after moving out of the pod, that I should not have been charged for the entire month and that it would have been prorated since I moved out on the day I was charged.

Mary Lou N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth D.  |  Overall Experience 
Rating:
5.0

Even the moving company that I used commented on how nice the units were and how helpful the staff was when they were getting my things out of storage.

lorrane P.  |  Overall Experience 
Rating:
5.0

Competitively priced and oh so clean. Very secure. Inside access. Able to pull vehicle inside to load/unload out of the weather. No vermin. I highly recommend recommend Woodstock Uhaul storage. 6 stars if I could.

Joseph L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Pat W.  |  Overall Experience 
Rating:
5.0

Excellent facility and staff

Michael E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard R.  |  Overall Experience 
Rating:
5.0

Great experience so far!

Mary Pat W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBRA N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK P.  |  First Impressions 
Rating:
5.0

By far the cleanest facility I've used. Wonderful employees, helpful and respectful.

LIZ R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stacy M.  |  Overall Experience 
Rating:
5.0

Fast and easy and super clean!!!!!

BRADLEY M.  |  First Impressions 
Rating:
5.0

Owner took us on a tour of facility explaining all the details of rental and how everything worked. Was very friendly and helpful. Would definitely recommend this facility to friends and family!

TRUDY K.  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff. I feel safe storing my items here. I appreciate the flexibility od the renting of the van date. You guys are making a very difficult time in my life a little less difficult. I have one less thing to worry about.

BRANDY R.  |  First Impressions 
Rating:
5.0

Friendly and knowledgeable staff.

Brian M.  |  First Impressions 
Rating:
5.0

I have other storage units and this place is clean, convenient and makes moving in very easy. I highly recommend it.

Amy E.  |  Online Move In 
Rating:
3.0

My unit had a lock on it and somebody already was using it. Patrick was very helpful and got me a different unit when I arrived

Ryan A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Joseph H.  |  Online Move In 
Rating:
5.0

Very nice facility and helpful employees. Thumbs up!

GARY T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

deanna s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert M.  |  First Impressions 
Rating:
5.0

I signed up on line then went yesterday to make sure I got it right. The young man that was there was very kind and helpful, he showed my unit, explained everything about how to use the facility and got me a closer unit because it's hard for me to walk. Your company goes above and beyond and you have an amazing employee.

Racine A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DEBRA N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bill T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jodie M.  |  Online Move In 
Rating:
5.0

Love the automated drive in doors and customer service is top notch!! Great staff.

Todd S.  |  First Impressions 
Rating:
5.0

I really love the convince of the garages you can pull your vehicle in for easier unloading as well as it being a great solution when weather isn't good. Super clean & organized as well as the staff helping and explaining the security measures on the facility. Thanks Uhaul!

ADRIANA S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robin B.  |  First Impressions 
Rating:
5.0

The only thing I think should change is if you move out early there should be a prorated refund . I switched from one unit to another and it was prorated . The facility was convenient and a great place to store my stuff for the short time I needed.

Denise C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANK A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronda D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samuel M.  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jaime S.  |  First Impressions 
Rating:
5.0

Well maintained facility, easy contacless setup was very good during pandemic. After accessing my new storage unit, I did later stop by the office and the staff was great, very helpful. Best Uhaul experience and best storage facility experience I've had and I've been using Uhaul and other moving/storage services all around the country for over twenty years. The Eastwood Drive Woodstock, IL team does a great job!

Timothy J.  |  Online Move In 
Rating:
5.0

Every employee I dealt with at the Woodstock facility was nice and very helpful whether I was gerring boxes, renting the space or cancelling my unit of the rental. It is nice for that space to finally be occupied too as it was an eye soar in the community. Thanks!

Julie T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike W.  |  Overall Experience 
Rating:
5.0

I was surprised at how clean the facility is. I also like the temp controlled environment. Staff was very friendly and helpful. Prices are competitive with others in the area. Very secure. I highly recommend this storage facility.

Joseph L.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ANGEL D.  |  Online Move In 
Rating:
4.0

The only negative comment that I would make is when we first rented our units a few months back most of the employees were not wearing masks in the office or storage areas. Given that these areas are enclosed, I feel that your facility should follow the same mask mandates that other businesses are required to follow.

Brandon C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGEL D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stuart D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lucy R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronda D.  |  First Impressions 
Rating:
5.0

Every Uhaul employee I have had contact with has been friendly, helpful and knowledgeable. The rates for storage and truck rental are extremely fair. I would definitely recommend Uhaul to others.

Linda E.  |  Overall Experience 
Rating:
5.0

When I was there closing out my locker and yes it's during the pandemic time wear masks should be worn there was an employee there which I did not deal with but just noticed he was not wearing a mask. The guy I didn't work with soon as I walked into the office area he put his on which I appreciated. I've heard bad experiences about storage units but this one I had an excellent experience it was well cleaned and they were always helpful

Cassandra S.  |  Overall Experience 
Rating:
4.0

Patrick was extremely helpful. We ran into a truck rental problem with another U-Haul dealer and Patrick was able to solve all of our issues with alternative ideas in a very timely manner. He was very goo and kind.

Amy S.  |  First Impressions 
Rating:
5.0

Patrick is awesome guy to deal with.

Dwyane R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather H.  |  First Impressions 
Rating:
5.0

Kevin was great and helpful

karen m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rick L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jill l.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roy P.  |  Online Move In 
Rating:
5.0

Patrick was great to work with!

ted s.  |  First Impressions 
Rating:
5.0

Super fast and super easy. Clean facility with easy access.

Tim L.  |  First Impressions 
Rating:
5.0

Great

Aaron K.  |  First Impressions 
Rating:
5.0

Great service

Francisco D.  |  First Impressions 
No reviews have been submitted for this location.

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