Customer Reviews for U-Haul Moving & Storage of Woodstock

641 comentarios

2000 S Eastwood Dr   Woodstock, IL 60098

(815) 345-4030

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(815) 345-4030

2000 S Eastwood Dr
Woodstock, IL 60098

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Megan L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F.  |  Overall Experience 
Clasificación:
5.0

I would highly recommend seeing Patrick at this location for all your U Haul moving needs. Patrick will make sure your equipment is road ready and right for your move.

James B. 
Clasificación:
5.0

I had easy time with U-Haul a d would use agian

Daniel K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

robert R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

UHaul is the best! You can always expect quality, dependability, and great customer service, and they always deliver. What a great company!

Laura M. 
Clasificación:
3.0

1- Had to add a qt. of oil after the first tank of gas. Was it topped off before pickup?? 2. Truck was old and worn with more than 175K miles. Engine noisy and LOUD. 3 - A/C stopped working with no air coming out of the vents. Time to retire some of the old junky vehicles and replace with new and more fuel efficient models. The 5.4 Liter Ford Engine is a gas hog and I averaged 9 MPG with no load and across northern Indiana and Michigan at 60 - 65 MPH..

roger T. 
Clasificación:
5.0

El cliente no dejó un comentario.

tony L. 
Clasificación:
5.0

El cliente no dejó un comentario.

francisco c.  |  Overall Experience 
Clasificación:
5.0

The entire experience exceeded my expectations. The shipment arrived early, staff was great wrt changing delivery date and picking up the empty container, etc.

sheryllee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary H. 
Clasificación:
5.0

Patrick was very accommodating.

Dawn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL G. 
Clasificación:
5.0

patrick stark is an asset to your organization. as well as jocelyn at your call center

ERIC B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C. 
Clasificación:
4.0

Check windshield wipers. Did hit much rain, but the wipers where terrible.

David L. 
Clasificación:
5.0

The inside and outside customer service were excellent. This is the 2nd time I've used a u-box and was very pleased. I've already recommended friends and family to use this product.

Kristin K. 
Clasificación:
1.0

I was on the phone for hours, and spoke to many different customer service representatives. When I originally asked about my unboxes I was told to sign the papers they will get there by the 19th. They arrived in denver on the 16th and I waited almost nearly 48 hours before I reached out to YOUR representatives to ask about my reservation. After being told as late as WEDNESDAY THE 24TH for my delivery, the representative finally set it to Sunday. I was very disappointed in my overall experience but I was happy that I knew when my things would be arriving. Then I got an email for a $160 on a Separate Ubox rental under a completely different reservation. I had to call uhaul AGAIN. They told me that somebody that I must of spoken to made a mistake and thought I wanted to rent more uhaul storage and more unboxes. Not sure how that happened. No big deal, but the staff member ends the call with okay, we will have your 2 boxes coming on Sunday. You're getting empties right? WRONG. Again. Lost my information. Lost details on where my items were. I couldn't believe it. I was put on a hold and finally told that they found my things and that they would come on Sunday. WHAT A HEADACHE! And when I asked if there was any chance I could get something like free delivery for all this time I have lost waiting for your representatives to get organized, I was told there was NO WAY that could happen. Seriously? Hours and hours on the phone. Juggling 4 consecutive days of scheduling because they cannot tell me if I'm to pick up my containers or wait for delivery. Having to press SO hard to just get my delivery on my scheduled date instead of 3 days after I start a new job. And the multi-billion dollar company can't figure out a way to retain a satisfied customer over $99? Needless to say, I won't be using uhaul again until something is made right. I will also be sharing my poor experience so that others know to seek other alternatives and to avoid the mess that was and is your customer support team.

Tanner C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda R. 
Clasificación:
5.0

Patrick provided great customer service. Thanks!

Lisa M.  |  Online Move In 
Clasificación:
5.0

Excellent job everything worked out great and made my move stress free. Thanks for all of your help.

Mark D. 
Clasificación:
5.0

Very helpful and professional associate who checked me in and hooked up my trailer.

JAMES K. 
Clasificación:
5.0

Great experience overall, but I would recommend that the interior front window be cleaned better. It was very streaky and hard to see out of when the sun was out.

Cynthia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

diana G. 
Clasificación:
4.0

the parking lot where the trailers are parked is sloped pretty severely. We used rocks to block the tires when we dropped off the trailer. It would be good to have bumper stops so that the trailers don't role into the rocks.

RIchard P. 
Clasificación:
5.0

I used the app to check in early. Worked great. Upon returning there was a glitch,but the young man in charge of returns assured me that everything was fine,he checked me in. Very polite and courteous, asked me if everything went alright with the rental. I didn't catch his name,but he was genuinely a great employee and representative of his company. Couldn't have gone better for me.

Albert R. 
Clasificación:
5.0

Absolutely wonderful experience renting from this U-Haul location. I was addressed promptly and professionally. My check in and check out time was very quick! I will definitely rent here again. Thanks guys!

Samuel G. 
Clasificación:
5.0

The only improvement I can think of is placing a ringer next to return equipment lane so that individuals do not have to go inside and wait in line to advise that they are returning equipment.

Patricia K. 
Clasificación:
5.0

Way to expensive

Chris H.  |  Overall Experience 
Clasificación:
5.0

Made a reservation at a different location. Had to head out of my way to pick up trailer then back from different location to obtain trailer but didnt know id be doing this until a few days before i needed it. Pretty inconvienient. If i ever use uhaul again and this happens i would just cancel entirely rather than just take it because i had no back up plan. Lesson learned.

William B. 
Clasificación:
5.0

From dispatchers on the phone to the people bringing/picking up with truck and forklift, everybody was helpful, professional, friendly, and great. All parts were timely. We had a difficult delivery location and the driver worked with my 6-year old son on problem solving getting the forklift up the driveway!

Tracy S. 
Clasificación:
5.0

The storage, availability, and the help was huge. Although there was some wear and tear on the vehicle trailer, everything was in full workable condition.

Shelby A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn H. 
Clasificación:
1.0

El cliente no dejó un comentario.

william D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYDIA C.  |  Overall Experience 
Clasificación:
5.0

I never have any issues at this location in Woodstock. Always a smooth in and out process. Great staff, very helpful.

Jeffrey O. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN F. 
Clasificación:
5.0

This location is the best. Personable employees, great service and their vehicles are clean and well maintained.

Chris L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luciana S. 
Clasificación:
5.0

I also have a storage unit. UHaul should consider requiring arm/disarm for entering AND LEAVING inside units. I noted that anyone can enter the unit area- doors auto-open - without bein authorizex

greg A. 
Clasificación:
5.0

Moved from Illinois to Orlando and it was a great experience. Easy communication with U-Haul employees and my U-box came early.

Kimberly V. 
Clasificación:
5.0

Staff is very accomodating and knowledgeable.

Evert E.  |  Online Move In 
Clasificación:
5.0

Exceptionally friendly and helpful!

Barry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn F. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ashley D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LaurenceG B. 
Clasificación:
5.0

No issues. It was easy and quick. Great service

Helen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris L. 
Clasificación:
5.0

Staff at this location was awesome!

Ralph W. 
Clasificación:
5.0

Patrick is fantastic- helpful, thorough, friendly

greg a.  |  First Impressions 
Clasificación:
5.0

Patrick was extremely helpful and knowledgeable: best customer service representation ever! Went above and beyond to make sure we were happy with our rental. Very pleased, will rent from UHaul again! Patrick deserves a big raise!

Laura M. 
Clasificación:
4.0

El cliente no dejó un comentario.

victor O. 
Clasificación:
5.0

The employees at this location are stellar.

Chris L. 
Clasificación:
5.0

The two guys at the site provided extraordinary service on the day of my pickup. They helped with the hitch as well as the trailer. I cannot recommend this Woodstock site highly enough.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

Always a great experience when I go to my storage unit. First time renting a truck and it was a great experience. Gracias

Tammy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger S. 
Clasificación:
5.0

I called Customer Service very professional and helpful. The hold wait to get a rep was long however I understand the way of the times she was very kind Thank you

Lisa K. 
Clasificación:
4.0

El cliente no dejó un comentario.

JUDY R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ClaireL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD G. 
Clasificación:
5.0

Exelent services

Noel L.  |  First Impressions 
Clasificación:
5.0

Everything was exceptional. The trailer was great and the gentleman that helped me was extremely helpful.

Dale B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK G.  |  Overall Experience 
Clasificación:
5.0

The staff was very nice and easy to work with when dropping off the equipment.

Bradley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Filip Z.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael V.  |  Overall Experience 
Clasificación:
5.0

All good service

francisco c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Mathew H.  |  Overall Experience 
Clasificación:
5.0

Staff was excellent!

harry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley B. 
Clasificación:
3.0

I had returned the truck but didn't have my cellphone on me to check in.

Lisa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maverick U. 
Clasificación:
5.0

Great experience - thanks!

VINCE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dean W. 
Clasificación:
5.0

Patrick & his staff are very friendly, efficient & professional. This is by far the nicest and cleanest storage facility that I've ever been in. The store is well stocked & well run. It is obvious that the staff enjoy working there. They made it easy to get my storage units & drop off the Uhaul truck & trailers that I had rented. They really did a great job of anticipating my needs.

David D. 
Clasificación:
5.0

Patrick & his staff are very friendly, efficient & professional. This is by far the nicest and cleanest storage facility that I've ever been in. The store is well stocked & well run. It is obvious that the staff enjoy working there. They made it easy to get my storage units & drop off the Uhaul truck & trailers that I had rented. They really did a great job of anticipating my needs.

David D. 
Clasificación:
5.0

Patrick & his staff are very friendly, efficient & professional. This is by far the nicest and cleanest storage facility that I've ever been in. The store is well stocked & well run. It is obvious that the staff enjoy working there. They made it easy to get my storage units & drop off the Uhaul truck & trailers that I had rented. They really did a great job of anticipating my needs.

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tricia B. 
Clasificación:
5.0

Make sure you search for this location or you will get another one further North. This has moving and storage in the name. I accidentally got my reservation at the wrong location. But these guys took good care of me. They are the best. I have rented often from them.

Kathleen J. 
Clasificación:
5.0

I like everything, GOOD, SERVICE TANK YOU.

Terrisa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C. 
Clasificación:
5.0

My move went so well by using the UHaul UBox. My UBox was dropped off on Thursday, April 28th. I had a full day to pack it up and it was picked up on time on Friday, April 29th. It arrived safely at my final destination and I had a full week to unload. Everyone was extremely professional, knowledgeable and friendly to work with. Just keep up the great work!! Thank you, Mary

Mary Tom P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Heather S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leann K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
1.0

We did not drop off the truck as it had to be towed.

Adryana G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth D. 
Clasificación:
5.0

Nothing. It was perfect 👍

Craig H. 
Clasificación:
4.0

I was able to put my entire hand between the van frame and the door on the drivers door . Also the steering was extremely dangerous there were multiple times I almost went off the road because of how bad the steering was … I felt very unsafe and when I told the guy when I dropped the van off he didn't care he said ok … I've not very happy with this time that I rented from uhaul

Nora K. 
Clasificación:
5.0

very friendly staff.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

niki C. 
Clasificación:
5.0

Great customer service from the team here.

Simon S. 
Clasificación:
5.0

I rented a van for less than 90 minutes to pick up some repaired door screens. It was the only van available Saturday. The staff was excellent, professional and gave great customer service. However: The van interior smell was atrocious!! It reaked of vomit and cat urine. I had to leave the windows open the entire time. It was barely fit for around town, and I would never take it into the city, let alone across country. It needs a complete interior cleaning and disinfectant. Alan

ALAN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

mitch B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mindy F. 
Clasificación:
5.0

Only issue there was no washer fluid in van, otherwise everything was excellent. The guys working the counter were very helpful and great sense of humor.

MIKE N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rory B. 
Clasificación:
2.0

Pretty sure it was unusual to get a leaky roof that leaked all over the bedding and furniture.

Ed M. 
Clasificación:
3.0

There were some errors in documentation that could have had very bad results. They need to double check all account processes.

Shannon L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

jim p.  |  Online Move In 
Clasificación:
5.0

The gentleman that was working this past Saturday was very helpful and knowledge bowl and walked me through it he even walked me over to the unit. Great customer service!

Tamara K.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

craig t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Davidmichael P.  |  Overall Experience 
Clasificación:
5.0

The manager Patrick was helpful when I spoke with him on the phone and when we went in to get the storage unit. This location is extremely clean and well maintained.

TOM A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey O.  |  Overall Experience 
Clasificación:
4.0

I would have given an excellent rating, but the key card access on one of the doors isn’t working.

Connie S.  |  First Impressions 
Clasificación:
5.0

Absolutely love the U-Haul and storage in Woodstock coolest place ever very clean and accessible with the drive-in garage would recommend it to anyone in the area

JOHN F.  |  Overall Experience 
Clasificación:
5.0

I was very pleased with my experience and would recommend this facility to everyone. I brought some friends to help me move my stuff and they too were extremely impressed with the facility. Thank you for having a safe, clean and secure place for people to store things.

Tammy O.  |  Overall Experience 
Clasificación:
5.0

The young gentleman at the facility was fantastic!

Patrick B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike B.  |  Overall Experience 
Clasificación:
4.0

Made a reservation online for a storage locker that was available, 10x5 and when I went in to get it and sign said it was not available and someone rented it out even though I had a reservation on it. Guy also said reservation don't mean nothing and it's first com first serve. Made me upset. But I told him that's wrong and I had get the 5x10 instead.

Charles B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LATRICIA G.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

Antony E.  |  First Impressions 
Clasificación:
5.0

Great storage, was a little worried by the roach trap(?) in my room when I moved in but all my stuff seems uninfested. I have plenty of storage in my new place so I don't need to rent space anymore. When I moved out there seemed to be some things breaking down. there had been a standing pool in the loading bay for a month. And the air conditioner made a large clanging sound when I was putting boxes in my car. These didn't influence my decision to move out but they will influence my decision to recommend this storage to others.

WILLIAM H.  |  Overall Experience 
Clasificación:
5.0

Very good place,friendly staff..

Margarita J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn T.  |  Overall Experience 
Clasificación:
5.0

we would use your facilities again in the future if we needed a storage locker

Robert M.  |  Overall Experience 
Clasificación:
5.0

Friendly staff overall.

FRANK A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike B.  |  First Impressions 
Clasificación:
4.0

Need to consider a discount for customers already renting and no other unit available. Red Dot Storage is almost half the rate and staff unwilling to accept competitor price matching. Now in paying $49 for a 5x8 and $119 for a 8x10 which seems quite costly when I've been a customer for over a year. I don't have the option to change over to Red Dot because I'm injured and can't lift. Not good customer service.

Kelly S.  |  First Impressions 
Clasificación:
5.0

Great place

LATRICIA G.  |  First Impressions 
Clasificación:
5.0

Patrick was great to work with.

APRIL T.  |  First Impressions 
Clasificación:
5.0

The person I delt with was fantastic!!

Carolyn T.  |  First Impressions 
Clasificación:
5.0

The manager and staff were very helpful and understanding

Brushana F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

George R.  |  First Impressions 
Clasificación:
4.0

I felt , after moving out of the pod, that I should not have been charged for the entire month and that it would have been prorated since I moved out on the day I was charged.

Mary Lou N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth D.  |  Overall Experience 
Clasificación:
5.0

Even the moving company that I used commented on how nice the units were and how helpful the staff was when they were getting my things out of storage.

lorrane P.  |  Overall Experience 
Clasificación:
5.0

Competitively priced and oh so clean. Very secure. Inside access. Able to pull vehicle inside to load/unload out of the weather. No vermin. I highly recommend recommend Woodstock Uhaul storage. 6 stars if I could.

Joseph L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Pat W.  |  Overall Experience 
Clasificación:
5.0

Excellent facility and staff

Michael E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R.  |  Overall Experience 
Clasificación:
5.0

Great experience so far!

Mary Pat W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanon J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK P.  |  First Impressions 
Clasificación:
5.0

By far the cleanest facility I've used. Wonderful employees, helpful and respectful.

LIZ R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy M.  |  Overall Experience 
Clasificación:
5.0

Fast and easy and super clean!!!!!

BRADLEY M.  |  First Impressions 
Clasificación:
5.0

Owner took us on a tour of facility explaining all the details of rental and how everything worked. Was very friendly and helpful. Would definitely recommend this facility to friends and family!

TRUDY K.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful staff. I feel safe storing my items here. I appreciate the flexibility od the renting of the van date. You guys are making a very difficult time in my life a little less difficult. I have one less thing to worry about.

BRANDY R.  |  First Impressions 
Clasificación:
5.0

Friendly and knowledgeable staff.

Brian M.  |  First Impressions 
Clasificación:
5.0

I have other storage units and this place is clean, convenient and makes moving in very easy. I highly recommend it.

Amy E.  |  Online Move In 
Clasificación:
3.0

My unit had a lock on it and somebody already was using it. Patrick was very helpful and got me a different unit when I arrived

Ryan A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H.  |  Online Move In 
Clasificación:
5.0

Very nice facility and helpful employees. Thumbs up!

GARY T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

deanna s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M.  |  First Impressions 
Clasificación:
5.0

I signed up on line then went yesterday to make sure I got it right. The young man that was there was very kind and helpful, he showed my unit, explained everything about how to use the facility and got me a closer unit because it's hard for me to walk. Your company goes above and beyond and you have an amazing employee.

Racine A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodie M.  |  Online Move In 
Clasificación:
5.0

Love the automated drive in doors and customer service is top notch!! Great staff.

Todd S.  |  First Impressions 
Clasificación:
5.0

I really love the convince of the garages you can pull your vehicle in for easier unloading as well as it being a great solution when weather isn't good. Super clean & organized as well as the staff helping and explaining the security measures on the facility. Thanks Uhaul!

ADRIANA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin B.  |  First Impressions 
Clasificación:
5.0

The only thing I think should change is if you move out early there should be a prorated refund . I switched from one unit to another and it was prorated . The facility was convenient and a great place to store my stuff for the short time I needed.

Denise C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronda D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel M.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Jaime S.  |  First Impressions 
Clasificación:
5.0

Well maintained facility, easy contacless setup was very good during pandemic. After accessing my new storage unit, I did later stop by the office and the staff was great, very helpful. Best Uhaul experience and best storage facility experience I've had and I've been using Uhaul and other moving/storage services all around the country for over twenty years. The Eastwood Drive Woodstock, IL team does a great job!

Timothy J.  |  Online Move In 
Clasificación:
5.0

Every employee I dealt with at the Woodstock facility was nice and very helpful whether I was gerring boxes, renting the space or cancelling my unit of the rental. It is nice for that space to finally be occupied too as it was an eye soar in the community. ¡Gracias!

Julie T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike W.  |  Overall Experience 
Clasificación:
5.0

I was surprised at how clean the facility is. I also like the temp controlled environment. Staff was very friendly and helpful. Prices are competitive with others in the area. Very secure. I highly recommend this storage facility.

Joseph L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ANGEL D.  |  Online Move In 
Clasificación:
4.0

The only negative comment that I would make is when we first rented our units a few months back most of the employees were not wearing masks in the office or storage areas. Given that these areas are enclosed, I feel that your facility should follow the same mask mandates that other businesses are required to follow.

Brandon C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stuart D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucy R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronda D.  |  First Impressions 
Clasificación:
5.0

Every Uhaul employee I have had contact with has been friendly, helpful and knowledgeable. The rates for storage and truck rental are extremely fair. I would definitely recommend Uhaul to others.

Linda E.  |  Overall Experience 
Clasificación:
5.0

When I was there closing out my locker and yes it's during the pandemic time wear masks should be worn there was an employee there which I did not deal with but just noticed he was not wearing a mask. The guy I didn't work with soon as I walked into the office area he put his on which I appreciated. I've heard bad experiences about storage units but this one I had an excellent experience it was well cleaned and they were always helpful

Cassandra S.  |  Overall Experience 
Clasificación:
4.0

Patrick was extremely helpful. We ran into a truck rental problem with another U-Haul dealer and Patrick was able to solve all of our issues with alternative ideas in a very timely manner. He was very goo and kind.

Amy S.  |  First Impressions 
Clasificación:
5.0

Patrick is awesome guy to deal with.

Dwyane R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather H.  |  First Impressions 
Clasificación:
5.0

Kevin was great and helpful

karen m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jill l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy P.  |  Online Move In 
Clasificación:
5.0

Patrick was great to work with!

ted s.  |  First Impressions 
Clasificación:
5.0

Super fast and super easy. Clean facility with easy access.

Tim L.  |  First Impressions 
Clasificación:
5.0

Great

Aaron K.  |  First Impressions 
Clasificación:
5.0

Great service

Francisco D.  |  First Impressions 
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