Customer Reviews for U-Haul Moving & Storage of Woodfield

1,793 comentarios

5201 Tollview Dr   Rolling Meadows, IL 60008

(847) 637-5406

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(847) 637-5406

5201 Tollview Dr
Rolling Meadows, IL 60008

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

joanne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Very nice worker

Kiorkis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vadym A. 
Clasificación:
5.0

Woman who helped me was amazing. Came out almost right away. Told me exactly where to go to drop the trailer and immediately helped me unhook and got me on my way.

Dennis N. 
Clasificación:
3.0

Location is very difficult to find. I even live nearby. I tried calling for directions, but I only got voice mail. Once I found the place, they did not have a trailer dolly to move equipment around. They had to lift and move the trailers by hand!

TIM W. 
Clasificación:
5.0

Great costumer service specially Missy.

RENE M.  |  Overall Experience 
Clasificación:
3.0

Staff was helpful.

Erick S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

The customer service who do the paper work for us is excellent. Fast and efficient, very polite too.

Aldous Y. 
Clasificación:
5.0

The return was easy, and person I work with pleasant and professional!

Robert B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward M. 
Clasificación:
5.0

Location was very convenient to get to and well maintained.

David S.  |  Overall Experience 
Clasificación:
5.0

Terrific customer service.

Ben B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda O. 
Clasificación:
1.0

More of an overall Uhaul experience issue than this specific location. Our location was moved the day of pickup, without notice to us. Also the truck had trouble starting on several occasions, including when we first picked it up. We were told that we would be credited back 30 extra miles for the inconvenience of driving an extra 20 miles from our original location, but were charged extra. I have called, emailed and online chatted to try to remedy this, with no progress or responses.

Albert M. 
Clasificación:
1.0

Do not have the best customer service

Raymond L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERELL YVETTE F.  |  Overall Experience 
Clasificación:
2.0

For the second time I rented a trailer from this location. I received the same trailer that I used the first time and it is STLL BROKEN!!! 1/2 the lights don't work. Agents at the location said yet again, “It's fine. You don't need those lights.” Also the brakes on the trailer are 100% inoperable. I mentioned it to the kids at the location when I got back and they not looked at me like I was speaking a different language. Also, I rented this trailer for LESS than 24 hours. Today, 9/11/2022 I received the final bill from the location showing I am being charged for 2 days of rental. Once again, the location does not seem to care. Can this comment please be escalated to somebody that can rectify this!? Please. I need to be called about this as this is the second time I have had a bad experience from this location. 847-226-4862

JASON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff y.  |  First Impressions 
Clasificación:
5.0

I really love your location because it is very convenient to where I live. You have a very good variety of trucks and trailers available and I love that too. The only thing that I don't like, which I don't think can be changed, is sometimes when I pick up a trailer I have to wait in line for a while. Even if I get there earlier than the time that I say I will pick it up there's always a line. But again I don't think this can be avoided. It just means that a lot of people like to rent trucks and trailers from u-haul, which is a good thing! So I don't expect that this will change. I will just have to go earlier than what my appointment is so that waiting in line doesn't matter. Thank you for this opportunity too tell you how I feel. Everything else, though, is wonderful!

Gale E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Molly W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C.  |  First Impressions 
Clasificación:
5.0

Staff was great. Facility was easy to access. Very fast to pick up and hook up the 6 x 12 trailer. Good equipment for 10 hours on the road. Some lighting issues: 1st trailer we tried had brake lights out. The 2nd trailer I end up taking worked upon test but my vehicle detected lighting faults upon braking and signaling after rechecking all connections. I reported it to staff. I'll rent here again.

Nicholas F. 
Clasificación:
5.0

Only problem was I had to rent a larger trailer than I needed. $150.00 is a big bite in my budget.

david F. 
Clasificación:
3.0

The young woman who waited on me spoke really fast, like a machine, and wasn't a good communicator. I had a one-way truck rental to Washington DC, and I asked where I could drop it there. She said there aren't any UHaul locations in DC, so I would have to drop it off at a suburb in Maryland (though she couldn't give me the phone number of the location). When I went online to get the phone number I found that there were four or five UHaul locations in DC. I called customer service and had the drop off changed to one of the DC locations, which was a lot closer than driving out to the suburbs. One final gripe: I booked this rental a week in advance at the closest UHaul store but had to drive several miles to another store to pick it up. You can't get the truck to my preferred location? Piss poor customer service.

Rick P. 
Clasificación:
5.0

Ther are guys that I remember for at least for more than two years and they are excellent . Than there are some new? Employees and their skills seem to be poor. Looks like lac of skills and interest for job.

Milos K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nicholas M. 
Clasificación:
5.0

Great service!!!

Marko M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Easily the best storage unit facility I've ever used. All the employees were excellent, and the GM is an awesome dude.

Charles B. 
Clasificación:
5.0

Facility is clean, checkout process was easy, convenient unloading and loading area

Sydney D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
3.0

They were okay.

steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa F. 
Clasificación:
3.0

I wish the truck was full with gas and have toll pass

Fahd F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier P. 
Clasificación:
5.0

Back of truck was not swept clean.

RICHARD H. 
Clasificación:
5.0

Easy and quick service.

Douglas M. 
Clasificación:
5.0

Nothing, it went well.

Michael Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAVEL T. 
Clasificación:
5.0

Great customer service by your Sunday employees

Mireya G. 
Clasificación:
2.0

Fix the ac in the truck. Renew your trucks. And improve your customer service.

Amar M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
2.0

The left rear tire was visible worn.

Keith B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
1.0

They over charged me I only went 8 miles over and they charged me for 11

Tracy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah I. 
Clasificación:
1.0

actual customer service instead of saying "its $1" explain why. give information. talk.

amoree S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
2.0

Vehicle I reserved was not available, had to get vehicle myself and experienced an attitude from the staff.

Domenic D. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph A. 
Clasificación:
5.0

I was originally scheduled to pick up at a different location, but when I arrived I was told my pick up location was changed. I was never notified of the change. When I logged in to my account, I saw the changed location, but should have received an email, call or text regarding the change.

Elizabeth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald M. 
Clasificación:
2.0

It was not made clear to me that my preferred drop off location had been changed to one over 20 miles away. When I asked the clerk about it he reassured me that it's easy to get another drop off location. But when it came time to return the vehicle there were no online options available and when I called customer service the wait was 50-60 minutes to talk to someone. So I was stuck with the far away drop off location, which took us over 2 hours out of the way, ate up a lot of mileage and gas having to go into the city. This was an unacceptable bait and switch.

Mateusz W. 
Clasificación:
2.0

Better customer service skills people have to improve girls there are very rude

Daniel S. 
Clasificación:
3.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose L. 
Clasificación:
3.0

I reserved a 15-feet UHaul truck over two months in advance. A day before the rental, I was told the only available truck was a 20-feet truck. We didn't need the bigger truck. It was more difficult to manage and the gas cost more!

Kathleen O. 
Clasificación:
4.0

My truck had faulty mirrors. the right mirro continued to move and not stay in place. The left mirror was hard to set in the proper location. However it remained steady. The truck needed an alignment as well. The steering whell is no level 3 and o'clock. The staff was nice and well organized. Did no have the number of pads ordered. I had ordered 72 and they had 6 in stock.

Joseph H. 
Clasificación:
5.0

The people in this location are wonderful. Very hard workers I will recommend this location to my family and friends.

Javier P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armin K. 
Clasificación:
4.0

Not professional Servis Wery root,

Malgorzata M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
1.0

This location over charged myself. I didn't drive 147 miles. I only drove 22 and I was charged.

Kimyuna J. 
Clasificación:
5.0

Easy rental and returns.

Brien F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Metodco T. 
Clasificación:
3.0

Make sure the air conditioning is working before you give a truck to somebody moving on an 85 degree day. Make sure the windshield is clean.

Christina O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yunfu S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel M.  |  Overall Experience 
Clasificación:
4.0

Karen was absolutely amazing! She was able to upgrade our truck size on one of the busiest days for trucks rentals. She was also working extremely hard! Thank you again Karen!!

Madi T. 
Clasificación:
4.0

The AC in the cab did not work properly which made it an uncomfortable ride.

Gerard K. 
Clasificación:
5.0

Make sure people who work outside are dressed in some kind of a uniform. They are too casually dressed and it can be anyone.

Sedat S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LENNY A. 
Clasificación:
1.0

How about not changing locations of our vehicle to 30 mins away without a notification

Gabriella L. 
Clasificación:
5.0

take that 99 cent per mile off thats way to expensize

Jeremy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaloian I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice K.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

FRANCISCO C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

william H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Everton C.  |  First Impressions 
Clasificación:
4.0

Thé réservation number screwed up the trailer drop off location but just a slight inconvenience. Otherwise all good.

SABRINA G.  |  First Impressions 
Clasificación:
5.0

when they put the chains on they rubbed on the ground a bit so i had to adjust it and the ball clamp was loose but other than that the check in/out process was fine.

CHRISTOPHER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANN S.  |  First Impressions 
Clasificación:
4.0

Our staff person was not super helpful. Several questions we asked were not answered completely. No feeling of wanting to help us understand or help us with issues we were trying to figure out. We wanted to see if we could save some by returning to a location closer to Minneapolis than our rural area)

Ben L. 
Clasificación:
5.0

my experience with U-Haul has always been excellent, have never had a problem and have been very pleased every time I needed any type of equipment, I have nothing to complaint about but only be greatful to all of you for your excellent service!!

Zilia A.  |  First Impressions 
Clasificación:
2.0

More training on the equipment for the staff get it so they are familiar rise with how everything is supposed to work because the one we dealt with did not know what the lights on the back of the trailer were even called. To make things worse she was stubborn and not wanting to learn

BRICE B. 
Clasificación:
4.0

Location was in the back so it was hard to find since GPS took me to the front and it was only due to me seeing other u-haul trucks parked in back that I got my truck there.

Ron C. 
Clasificación:
5.0

easy to make reservation and staffs are nice

Jerusalem E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erwin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine M. 
Clasificación:
5.0

The young woman who helped us with the return was very polite, personable and easy to work with.

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA A.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Amal N. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAWEL K. 
Clasificación:
5.0

Clean and convenient.

Edward B.  |  First Impressions 
Clasificación:
5.0

Everything was as promised. Clean truck, very new truck, very helpful staff and easy access. Would use them again

Edward B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Enrique S. 
Clasificación:
3.0

My locker alarms go off everytime I open the door. Restrooms are not cleaned enough nor resupplied regularly. Trash bins are always full. Toilets are always leaking, plugged up or filled with human waste. Handicap men's toilets are always out of service or unavailable. Ventilation is poor always freezing or NO circulation at all. Building exterior doors are regularly left unlocked. Recently on the upper floors there have been bugs as well as on first floor lots of ants. Sprinkler heads have been leaking on third floor for weeks in restroom. Restroom floor has been covered in water many times recently due to this leaking,toilets and occasionally sinks. Carpeting on 2/3 floors is a mess. Rarely cleaned. Large crack on third floor window,been that way for weeks.

Michael M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

judy s.  |  Overall Experience 
Clasificación:
5.0

No complaints, all compliments I thank my brother for showing me this place.

Dennis H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth W.  |  Overall Experience 
Clasificación:
4.0

Only comment relates to having only three bays to unload, it was quite a wait.

Julius R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sophia G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANN S.  |  First Impressions 
Clasificación:
5.0

Great customer service. Will recommend to friends. Thanks for making my experience Great!!!

SHARON S.  |  Overall Experience 
Clasificación:
1.0

I was given permission to have my UBoxes delivered to this facility and then learned on the day that the boxes were going to be delivered that the manager, Orran Arnold, vetoed this the night before and nobody gave me a heads up. After an hour and a half of talking to different customer service reps somebody was able to get a hold of Orran's boss and override the last minute veto (shoutout to Vanetta, you deserve a raise). Not even 3 days later, I find out that Orran put a lock on my unit for "lack of payment" even though I have the credit card bill to prove that I absolutely paid my rent. I don't know what's happening over there, but this makes me very nervous about staying.

Tommy W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jada B.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Slawomir Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C.  |  First Impressions 
Clasificación:
5.0

Everything was very well explained by staff.

robert c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALDO R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  Overall Experience 
Clasificación:
5.0

Na

David M.  |  First Impressions 
Clasificación:
5.0

Loved this storage place! All the equipments was really helpful they left out for us to use.

CASHMERE W.  |  Overall Experience 
Clasificación:
5.0

I will definitely recommend this uhaul facility to everyone I kno the service and staff are very professional and helpful especially the manager. He deserves 5 stars and more!

HELENA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert T.  |  Overall Experience 
Clasificación:
5.0

Tha staff wus very nice and informative and tha pricing wus very affordable so now I hav found my uhaul home😊

HELENA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly O.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

DESHAWN J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tonya w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John Miguel R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle L.  |  Online Move In 
Clasificación:
5.0

Store manager is great

NORBERT Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RIGOBERTO B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAE B.  |  Overall Experience 
Clasificación:
5.0

Super clean, helpful staff. Thank you.

Michael K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernadette D.  |  Overall Experience 
Clasificación:
5.0

Anthony does a great job. The units worked out perfectly for us.

kyle k.  |  Overall Experience 
Clasificación:
5.0

Overall great experience from scheduling reservation to move out. Staff was friendly, facility was always clean, and easily accessible. I would use this location again and recommend to others!

Nakia J.  |  Overall Experience 
Clasificación:
5.0

Very clean. Spacious. Easy to move in and out.

Arun B.  |  Overall Experience 
Clasificación:
5.0

Overall great experience!

Nakia J.  |  First Impressions 
Clasificación:
5.0

Thank you for assisting me, I really appreciate everyone's help! ! ! !

PETER M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John Miguel R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenna W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Waqas A.  |  First Impressions 
Clasificación:
4.0

Very courteous and helpful staff.

PAUL V.  |  Overall Experience 
Clasificación:
5.0

Easiest decision I've made during this move. Will definitely recommend to others. Staff was very helpful.

Christine S.  |  Online Move In 
Clasificación:
5.0

I needed a storage for keep our family's moving loads safe. And the place has to be air conditioning to keep things clean and safe. I found UHaul self storage service. It was easy access and kept safe. I strongly recommend Uhaul for anyone who needs personal storage .

Dogyun K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenna W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Josh S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSALIO B.  |  Overall Experience 
Clasificación:
5.0

This place rocks and Mister Chihuahua is the best

BRIAN K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriela S.  |  First Impressions 
Clasificación:
2.0

Having a third noon related person in your files before you rent a unit is terrible. I had to put my daughter down. People who are single are sol. Just dumb. I won't use you again.

William H.  |  First Impressions 
Clasificación:
5.0

Anthony Dipaolo Is an asset to your company.

Ruth D.  |  First Impressions 
Clasificación:
5.0

Well managed and team were knowledgeable and experienced!

luis m.  |  Overall Experience 
Clasificación:
5.0

Very professional and friendly place to do business with, Thanks!

KIRK A.  |  Overall Experience 
Clasificación:
5.0

Excellent Services!!

Wilfredo T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Milton T.  |  Overall Experience 
Clasificación:
5.0

Over all very satisfactory only the front desk people need to work on their pace of working kind of little slow going people which I experienced. Otherwise all good.

Kamran A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

kaziana s.  |  First Impressions 
Clasificación:
3.0

The facility claims to be climate controlled but it was very hot in there.

Tamara Y.  |  Overall Experience 
Clasificación:
2.0

The person who helped us had to help his coworker a lot and we spent a lot of time waiting around for him to help us. Additionally he was very hesitant to waiting around 4 minutes after closing to allow us to return our keys to him instead of doing it online.

Josh S.  |  First Impressions 
Clasificación:
5.0

Anthony and Ben were super friendly and knowledgeable. They made my moving experience a lot less stressful. Thank you guys for the wonderful service. I really appreciate it.

Jeff T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jefra M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Talat N.  |  First Impressions 
Clasificación:
5.0

I have nothing but good things to say about your location! The keycard check-in and entry, climate control, the alarmed storage cubicle doors, the indoor loading bay... I wish you had been open here when I first had to store my crap. My old bicycle might not have gotten so trashed, but thanks to Public Storage and their indifference to the temperature extremes of Chicago's weather, I have to get rid of it.

Tony G.  |  Overall Experience 
Clasificación:
5.0

I've used this location for 20 plus years. I knew the former manager, & I watched when Anthony was trained. Now, I see him in the role of manager. He's an excellent manager. He assists his employees with patience & thoroughness. Anthony & his employees are not only efficient & knowledgeable when it comes to their jobs, but they care as well. As a result, I recommend them & Uhaul to family & friends. ~Kimberly Reuille Former Rolling Meadows Resident

Kimberly R.  |  First Impressions 
Clasificación:
5.0

Uhaul Moving and Storage of Woodfield is great! The location is really convenient to a multitude of highways. It's super clean. Very secure. I love their loading and unloading area. You can pull you car or truck right in and get out of the weather. They have plenty of moving carts. The staff has always been very willing to help and answer questions. I was very happy with the service there. I would highly recommend this location!

Erik H.  |  Overall Experience 
Clasificación:
1.0

The kid that helped me was rude and talked down to me. Then acted like i was a bother to him when i needed clarification on something. I am very disappointed and would not recommend this location at all and in fact want to never do business with you again

MARIO C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shashank M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

gladys e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michele p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha H.  |  Overall Experience 
Clasificación:
5.0

Everything worked out great at this facility, clean, dry,secure. Would have been great if I was able to you the actual dock with the dock plat

Ralph P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vladislav S.  |  Overall Experience 
Clasificación:
5.0

All questions answered. Very easy process.

michele p.  |  First Impressions 
Clasificación:
3.0

Inconvenient place. There is only one access through garage doors and to get in there, you need to get off and gain access then open door. the staff is also rude and inattentive. no one calls back

Janeris S.  |  Overall Experience 
Clasificación:
5.0

Electronic pick up needs to be worked on it is not user-friendly

Ryle M.  |  First Impressions 
Clasificación:
5.0

The only thing I had a problem with was at times you seemed to be short on staff and I had to wait for someone to come and take care of me. Other than that everything was 100% perfect.

Peter F.  |  Overall Experience 
Clasificación:
5.0

Very satisfied with storage facility and the staff.

patricia c.  |  Overall Experience 
Clasificación:
4.0

I must say this is my second time using a storage facility an the staff was helpful and friendly better then my last storage place, I would still be using uhual but my storage need is came to an end

suzette c.  |  Overall Experience 
Clasificación:
5.0

Fast service, excellent explanation of benefits and services. Facility is clean, organized and very well taken care of.

Thomas G.  |  First Impressions 
Clasificación:
5.0

Anthony was very helpful and informative in going over my options and in the selection of the right storage box for my purposes. Very professional!

michael f.  |  First Impressions 
Clasificación:
5.0

I recommend you to my friends.

tom s.  |  Overall Experience 
Clasificación:
5.0

I am happy with services

Hazarattaiah K.  |  Overall Experience 
Clasificación:
4.0

I was treated like a VIP from the very moment I walked in. The manager made me feel like my purpose for being there was important to him and he informed me of items that may help in my moving process.

Gabriel G. | Reservación
Clasificación:
5.0

This facility was clean, secure, and with easy access. A well-managed operation!

Deon f.  |  Overall Experience 
Clasificación:
1.0

Terrible. Took over 30 minutes to get the paperwork done. Reserved it on the phone and it still took over a half an hour. Put us in the farthest unit away from the elevator. Wish more characters.

Faith G. | Reservación
Clasificación:
4.0

Accommodations for unloading our trailer were great.

JOHN G. | Reservación
Clasificación:
5.0

The best facility, the best manager of a U-Haul I've ever met. The staff was helpful, smart, and the most important HONEST. They take care of you, this is the place.

Kevin G.  |  Overall Experience 
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