Customer Reviews for U-Haul Moving & Storage of Winslow Township

1,046 reviews

105 Rte 73   Berlin, NJ 08009
(In Winslow township Just south of Hitch RV, Between the Winslow High school and the Winslow police station)

(609) 561-5800

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(609) 561-5800

105 Rte 73
Berlin, NJ 08009
(In Winslow township Just south of Hitch RV, Between the Winslow High school and the Winslow police station)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I needed to use the truck longer than I had anticipated and they were very accommodating.

Tashesia B 
Rating:
3.0

You were out of regular dollies. I requested 2 but there was none at the store. The girl who handled the transaction was amazing. She advised me they had no regular dollies at the moment even though I had reserved one. She said the only dolly available was a larger equipment dolly which cost more. I advised her I wasn't moving anything large just boxes and if I could have the large dolly at the regular price since they didn't have any available and the larger dolly wasn't being rented. She advised me I would have to ask the manager who was standing behind me the whole time talking to an employee. I turned around and explained to the manager the situation and if I could have the larger dolly for the regular dolly price. She responded to me telling me no I could get a regular dolly at regular price next week when all of her dollies come back from down south. Then turned back around and started talking with the employee again. The lady at the register apologized for the rude treatment and response of the manager and politely and kindly as she could finished my transaction.

David D 
Rating:
4.0

Customer did not leave a comment.

ANGELO F 
Rating:
4.0

Your installation person Vince did a wonderful job installing the hitch to my car. He was very kind and helpful to me. He showed me how to adjust the bike rack that I purchased from your store. I’m happy with Vince’s service and appreciate that you hired someone who is knowledgeable and capable of performing his job well. Thank you very much.

Gesenia G 
Rating:
5.0

The staff at this facility was top notch. They were professional and accommodating. They made me feel good to be in this establishment. My tech, Vincent Heredia, even though he had a lot going on around him made me feel like his top priority. Kudos to U-Haul of Berlin 105 Rt 73. My only U-Haul dealer from now on.

Ed F 
Rating:
3.0

Location called to confirm return time due to required availablity for next customer. We were able to get the truck back - rep was surpised at our return, did not acknowledge the return on time. Did not come out to return bay - had to go into the store to let them know truck was in return bay area.

Neil G 
Rating:
5.0

Customer did not leave a comment.

Troy M 
Rating:
5.0

Customer did not leave a comment.

Janet M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erika M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

garcia v 
Rating:
5.0

Customer did not leave a comment.

Daniel M 
Rating:
5.0

Customer did not leave a comment.

Fidel G 
Rating:
5.0

It’s probably one of the best staff that I’ve been dealing with for a lot of years. I think you very much for your concern. Give credit to the people at work there you Steve.

Steven W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin B 
Rating:
5.0

They were extremely helpful. Visited them several times in less than a week. Always a smile and very pleasant.

stephen d  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith H 
Rating:
5.0

Chad was outstanding!

Lance S 
Rating:
5.0

Customer did not leave a comment.

Mark S 
Rating:
5.0

Very clean and well stocked location

Nicole A 
Rating:
5.0

Customer did not leave a comment.

carla m 
Rating:
5.0

Customer did not leave a comment.

Christopher F 
Rating:
5.0

Customer did not leave a comment.

Jan P 
Rating:
5.0

Very good staff best service

Kirabhai P 
Rating:
4.0

Customer did not leave a comment.

Gretchen s  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tanae S 
Rating:
5.0

No concerns

Joseph R 
Rating:
5.0

Process was simple and efficient.

reel p 
Rating:
5.0

Customer did not leave a comment.

Gretchen S 
Rating:
5.0

Customer did not leave a comment.

calvin o 
Rating:
5.0

They were absolutely wonderful! Thank you!

Garry D 
Rating:
5.0

Easiest rental ever.

Kathleen F 
Rating:
5.0

Very helpful and friendly staff at this location. The equipment was excellent with no issues at all.

Vincent C 
Rating:
5.0

Nothing! It's Perfect.

Bradley W 
Rating:
1.0

Call me and we can discuss

Mark M 
Rating:
5.0

Customer did not leave a comment.

qwamir j 
Rating:
5.0

The staff there was very knowledgeable and helpful.

Calvin B 
Rating:
5.0

Nothing to complain about. Great service and the process was super easy.

Louis M 
Rating:
5.0

Good costumer service

alice a  |  First Impressions 
Rating:
5.0

Chantiel is great and Always a pleasure to deal with.

ROBERT D 
Rating:
5.0

Efficient check in.

Robert B 
Rating:
1.0

I've been renting vehicles and trailers for years and this experience is making look at other sources for my future business. I never had a location charge extra fees and then lie to make excuses. I was told the vehicle needed extra cleaning. My employees and I cleaned it out. Why else would be returned 12 hours earlier without being cleaned. will not be back there again.

Emilio D 
Rating:
5.0

Customer did not leave a comment.

OVIDIU D 
Rating:
5.0

Staff was helpful. Very friendly, efficient, and helpful.

Richard L  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Charles A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney T 
Rating:
5.0

Customer did not leave a comment.

nicole g  |  First Impressions 
Rating:
5.0

Girl that checked us in was VERY knowledgeable, had an open unit in the size we needed too. She made it very easy to do business!

KEVIN H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

gloria m 
Rating:
5.0

Only one complaint, which I forgot to mention when I dropped the van off. Apparently someone had cleaned the floor mats with something that left them feeling slippery. Unfortunately, that slipperiness transferred to my sneakers, and also to the gas and brake pedals, so I had to be very careful that my foot did not slip off of them, especially the brake pedal. My wife had the same issue on the passenger side, which made it a little dangerous when she was trying to exit the vehicle.

Michael R 
Rating:
5.0

Staff is always polite and helpful. Always have a pleasant experience.

Andrew H 
Rating:
5.0

Customer did not leave a comment.

ethel P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

teona s 
Rating:
5.0

Customer did not leave a comment.

Karen L  |  Overall Experience 
Rating:
5.0

The two young women who was working was definitely helpful and was very professional..I would definitely use them again...

CALVIN B 
Rating:
5.0

The manager was professional and courteous. She assisted me and answered all of my questions and concerns. I will only rent from that facility in the future. H. Harrison

Henry H 
Rating:
5.0

Customer did not leave a comment.

Paul S 
Rating:
5.0

Great people

Saidam S 
Rating:
2.0

While your customer service people were nice, they put me in the wrong truck. It was filthy and needed the alignment done so badly that the wheel was almost 45 degrees out of center while driving. This could have been avoided when I called to ensure my rental would be for the above location they assured me that it would be and offered me a 20' truck instead of the 15' truck due to an issue (didn't state the reason but that I was assured to have a truck at the above location) Now I know why. AND it felt like a death trap on the Highway the entire drive (85 miles!!!!). I am a skilled truck driver so I know how to handle this and roadside assistance would have been zero help. Other than to cause further delay. I got up there and contacted the second location. Only to be informed that it had a HISTORY of being passed along and not fixed!!! Inside the box was a zipper bag for packing blanket return and it was filled with cigarettes!!!! I don't smoke!! And because I limped YOUR equipment to my location and returned it you wanted to try to charge me another day??????? Make this make sense. NEVER RENTING ANOTHER TRUCK FROM YOU EVER!!!!!

Lynn B 
Rating:
5.0

Excellent help by employees

David L 
Rating:
5.0

I was able to get a pickup van on a very short notice. The equipment was clean, had enough gas and the customer service rep at the front desk gave me information on ezpass, estimated breakdown of the billing and I was able to leave my personal car on property until I return the rental. I will use this location for future rentals.

krystal r 
Rating:
5.0

N/A

Timothy K 
Rating:
4.0

This location is fine but Uhaul has some work to do in the area of customer service at a higher level. The website said that 748 Sicklerville Road in Williamstown, NJ has trailers available. This is a lie. When I selected that location there were no trailers available in any size at any time. I wanted to rent from this location because it is convenient for me, the customer. I reserved a trailer at Sicklerville Road, printed my reservation at Sicklerville Road, but there was no way I could ever rent from Sickerville Road because to that point Uhaul lied to me. Instead, I luckily noticed that my reservation had been moved to Berlin. That is the first problem. The second problem is that instead of Uhaul moving the equipment to my selected location, Uhaul forced me to chase down Uhaul equipment in an area unfamilar to me. If Uhaul understood customer service, Uhaul would have moved its equipment to Sicklerville Road to satisfy my reservation on Sicklerville Road. After all, it does have wheels. No, instead Uhaul prefers that I, the customer, go out of my way and suffer the inconvenience of moving Uhaul equipment, This is very poor customer service at a higher level of management, which is disconnected from its customers. I do want to make it clear that the people at the Berlin location were fantastic, it's upper management that sucks.

Gregory K 
Rating:
5.0

Good job

Maurice J 
Rating:
5.0

Customer did not leave a comment.

ROB D 
Rating:
5.0

Customer did not leave a comment.

NARDORAMIRO U 
Rating:
5.0

Customer did not leave a comment.

PAUL D 
Rating:
5.0

Your payment amount should be able to change the amount you want to make payments ahead of due dates and amounts. In case I can pay weekly till I have enough to pay rest of the balance by due date of bill.

Carmen R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ju L 
Rating:
5.0

Customer did not leave a comment.

mark D 
Rating:
5.0

Customer did not leave a comment.

kimberly c 
Rating:
3.0

I was charged $9.95 and given a storage lock, I did not request. The storage unit was stuck and difficult to open and had to call for assistance.

FANI M  |  First Impressions 
Rating:
5.0

The gentleman who was working there was an absolute pleasure to work with. Sadly I did not catch his name but we enjoyed our conversation and his insight on the area.

Jolie R 
Rating:
4.0

Customer did not leave a comment.

vicky e  |  First Impressions 
Rating:
5.0

The location and staff were excellent. U-Haul however was not. My original location for a reserve did not have the trailer and calling for help either put me back to the main phone menu after being transferred, or being transferred to the wrong department. Called cedar brook on my own quicker than it would have been dealing with the help line.

Chaz B 
Rating:
5.0

No issues

Francisco G 
Rating:
1.0

Improve on having the right location and the location having the right truck. I had to wait over 1 hr at both location when I rented just to receive the truck when I had 24/7 service. The second place I actually had to go to another location to pick up a truck because it was never confirmed but It was not communicated to me.

CARROLL W 
Rating:
5.0

Customer did not leave a comment.

Stephen G 
Rating:
5.0

Customer service was great!

Donovan S 
Rating:
5.0

The same thing you do for me.

Guy T 
Rating:
5.0

Chantiel is amazing to work with. She takes great care in helping and assisting all of your needs. I would recommend this location to everyone who is in need of storage or moving assistance.

Jeffrey I 
Rating:
5.0

Customer did not leave a comment.

Angela H 
Rating:
5.0

Customer did not leave a comment.

Erica C  |  Overall Experience 
Rating:
5.0

Not sure because what you all did was perfect!!!!!!

Samuel G 
Rating:
4.0

Customer did not leave a comment.

LISA F  |  First Impressions 
Rating:
1.0

Over billed

tony m 
Rating:
5.0

Customer did not leave a comment.

Jason K 
Rating:
5.0

Friendly, polite, and helpful.

Charles A 
Rating:
5.0

Customer did not leave a comment.

GREGORY K 
Rating:
5.0

Customer did not leave a comment.

NARDORAMIRO U 
Rating:
4.0

Customer did not leave a comment.

Carlton M 
Rating:
5.0

I've used this location twice in the past 2 weeks for a very large move on a family house. Everything went really well, thank you. Both times I had the same agent who was very friendly and very helpful. The store was also full of any and all supplies you would need to help with a successful move

William G 
Rating:
5.0

Customer did not leave a comment.

William S 
Rating:
5.0

I think that you should told about there being a Twenty dollar fee for using a credit card , I feel that policy shouldn’t be,and I can blame the person who was working , it should be included saying that on your web for booking but it’s , fleecing of America

Gary C 
Rating:
5.0

Great manager and staff very helpful! and very nice!

michele a 
Rating:
5.0

Very good!

Eric F 
Rating:
4.0

Customer did not leave a comment.

MARK O  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

lisa S 
Rating:
5.0

Customer did not leave a comment.

brittney t 
Rating:
1.0

Lot of rats 🐀 ate my things, clothes, boxes, shoes and more

Rashawn E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE B 
Rating:
1.0

I didn’t rent a uhaul you guys let someone else use my information to rent a vehicle. I’m looking into as I type I think you guys should do an internal investigation to see how someone else was allowed to rent a vehicle in my name. Without the proper identification.

Saul R 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL M 
Rating:
4.0

Very efficient and easy process

Glenda H 
Rating:
5.0

Customer did not leave a comment.

Randall Y 
Rating:
5.0

Great staff, informative and helpful.

Ross W  |  First Impressions 
Rating:
5.0

Good folks. Very helpful.

Ross W 
Rating:
4.0

Customer did not leave a comment.

Steven F 
Rating:
5.0

Customer did not leave a comment.

Julia H  |  First Impressions 
Rating:
1.0

Brian was not friendly at all from the moment I walked in to pickup to the moment I returned the truck. He confirmed that I placed an order for two rental dollies and then handed me the keys for the truck and said your trucks outside to the right never explained how to figure out which truck was mine. I was looking at the doors for the codes on the door to match the keys. I had to walk behind the building and ask somebody behind the building that was working And he took me over and told me they have the numbers at the very top of the truck. I get to the place that I am moving out of open up the truck and there’s no dollies on the back I called the store he asked if I want to come back to pick them up which I said no because I’m gonna pay more money and gas to go pick them up so he never apologized or anything. He just said that he would take them off the Bill I was not pleased at all and I would not recommend this location to anyone. I would also never use this location again when moving.

Briana R 
Rating:
5.0

Customer did not leave a comment.

Walter P 
Rating:
5.0

Friendly service

MICHAEL C 
Rating:
1.0

I was recently blocked from my container with a lock on Went to find out why and was told my credit card was not available. Because my wallet was stolen and cards were cancelled . A simple phone call would have been appreciated but no I wasn’t given that courtesy. I will say the young lady at the desk was helpful but your company doesn’t know the meaning of so . I was also told I was grandfathered in because I was there so long but now you keep raising my rent . I’m looking for somewhere else to go at this point . Your customer relations stink.

William F  |  First Impressions 
Rating:
5.0

Friendly n knowledgeable staff. Very helpful n accommodating. Easy in n out of facility.

robert e  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

daniel t  |  Overall Experience 
Rating:
5.0

Enormously clean and efficient process. Thanks for being ready for us and enabling us to be on our way quickly.

Deborah H 
Rating:
5.0

Customer did not leave a comment.

Barbara W 
Rating:
4.0

Customer did not leave a comment.

Nicole Z  |  First Impressions 
Rating:
4.0

I did a self check out but when I got to the truck my equipment rentals were not there. Good thing the location is open and I was able to get the equipments. If it was closed I would have ended up moving with no equipments.

Gerardo E 
Rating:
5.0

great people work here, I could not ask for better costumer help. and you can not get better prices too.

julio i 
Rating:
5.0

Nice people work there.

Arnold R 
Rating:
5.0

nothing PROS NO BS

peter m 
Rating:
4.0

Customer did not leave a comment.

Nancy G 
Rating:
5.0

The manager who was working was very nice and accommodating.

Scott F 
Rating:
5.0

Both the representatives we the best they were super nice and took care of me I will continue to always use uhaul

Daniel T 
Rating:
4.0

Customer did not leave a comment.

susan r  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angela s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jesse W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jesse W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

troy c 
Rating:
5.0

Great Experience

Coleen B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VINCENT K  |  Overall Experience 
Rating:
5.0

They were the BEST storage place I ever used. The management were the most caring and understanding people when I had a difficult time. I'd use them again in a minute!

Joan R  |  Overall Experience 
Rating:
5.0

Joe was very helpful. Very Respectful

joseph m  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Saleaka T  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

martha g  |  First Impressions 
Rating:
5.0

Great

Susan B  |  Overall Experience 
Rating:
1.0

This is awful

Joseph M  |  Online Move In 
Rating:
5.0

The storage was still locked when I got there, but they removed the lock right away when I went back to the office. Otherwise, all of the staff I interacted with were very nice. The smoothest U-haul experience I've ever had.

Keisuke F  |  Online Move In 
Rating:
5.0

The staff were very professional and helpful. If I were ever to need another storage facility I would choose uhaul first

micheal l  |  Overall Experience 
Rating:
5.0

The staff were great. The best customer service experience I have ever had. The computer system was slow and they kept apologizing for it. They were very friendly and helpful.

Adam L  |  First Impressions 
Rating:
5.0

The staff went above and beyond to be friendly and accommodating. The manager was wonderful!

tina w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John M  |  Overall Experience 
Rating:
5.0

I had a great experience with how quick and easy it was to get everything in and out. I would just recommend that they finish paving and putting up lights in the back area. A little hard to navigate the bumps with a 26' truck and for safety reasons a little hard to see in the dark.

Thomas D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

van a  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK B  |  Overall Experience 
Rating:
3.0

I had a good experience and the staff was always helpful. Original came for price. Good All around at this location.

Aurthur H  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rachelle J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gretchen s  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael r  |  Overall Experience 
Rating:
5.0

Good service

Nemecio M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James S  |  First Impressions 
Rating:
5.0

Garen is the best. Super helpful and very accommodating!!!

Angelo G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jimmy W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leslie A  |  First Impressions 
Rating:
2.0

2 catalytic converters were cut off and stolen from my work van while it was stored in your supposedly secure storage facility. The front desk employee had no idea how to proceed with the theft. Waiting to hear back from the regional manager.

George S  |  Overall Experience 
Rating:
2.0

All good until I got less than 30 days notice to move my travel trailer. No problem with the fact that UHaul is expanding and all vehicle owners need to find other storage. However, it is unprofessional, unnecessary and flat out rude to send an email on the 11th of July to vacate before July 31st. I will never spend another penny at your business and will not recommend to anyone.

ANGELA L  |  Overall Experience 
Rating:
5.0

Great experience, fair prices.

mike h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERIC M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

John R  |  First Impressions 
Rating:
4.0

The only problem for me was that there were a lot of stinkbugs in the unit when I emptied it out, but I'm not sure how much space they need to get in, so maybe there's nothing that can be done about that.

Antoine J  |  Overall Experience 
Rating:
5.0

I recently closed my account with uhaul after being a customer since April of 2015 and if needed in the future I will be going back to same location even if it is a bit out of the way. The crew at the rt73 in Winslow NJ location are very nice and accommodating.

THOMAS R  |  Overall Experience 
Rating:
5.0

Pleasant and professional staff. Super clean storage facility. Reliable moving trucks. A+

Ayanna W  |  Overall Experience 
Rating:
5.0

I have used three storage facilities since my move last year and UHAUL CedarBrook is by far the most accommodating. Currently I require a larger unit and would like to continue to rent there unfortunately there were no units available at this time.

aimee h  |  Overall Experience 
Rating:
3.0

the bathroom was unacceptable. toilet was dirty !

Bernadett T  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Steven M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marianne M  |  First Impressions 
Rating:
3.0

No problems! Thanks

Carl D  |  Overall Experience 
Rating:
5.0

Thanks Dan, extremely polite and helpful.

Carmen D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

holly b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICK B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harrison B  |  First Impressions 
Rating:
5.0

Staff really friendly and helpful

isabella p  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel N  |  Overall Experience 
Rating:
1.0

Rented a 10x10 unit in jan of 2021 and it was broke into and everything stolen and manager could not give me a date when it was broke into and supposedly was looking at videos to see and the repwest insurance is bogus because after cop said burglary .. The insurance company denied me because of no forced entry the lock was completely broke off the door but no dates and times when it happened and i was paying every month for an empty storage unit... This place is totally at fault and are refusing to do anything about my deceased mothers belongings with my belongings and priceless memories as well

Jamie M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael B  |  First Impressions 
Rating:
4.0

storage unit i originally reserved wasnt available when i went to pay for the unit. was given a different option which worked out well

Mia F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joette M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

jennifer M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason M  |  First Impressions 
Rating:
5.0

Dan was very friendly and very attentive. Also during my move in visit, he asked to answer the phone and attended to challenging callers... Well done!

Rachel F  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danielle J  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dorothy p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robyn D  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carl D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bill L  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

diana b  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

COURIER P  |  Overall Experience 
Rating:
5.0

I arrived in heavy rainfall, and did not know if I would have to walk around outside.No one else was in the showroom, so the clerk had plenty of time to work with me. I needed a lot of info, because I never rented a stall before, and was somewhat green. My 91 year old mother, could no longer live by herself, ans my sisters had moved out of state. In the process of selling her house, I had a lot of personal property to sell of dispose of. She thought she would have been going into a senior home, but that would not work well because of her health. The little bit that she would have taken to the nursing home, is the last items before the sale is done. I have no more room in my home, and neither does the family. She wants us all to have her possessions to remind us of her. It is a lot of work, but I must take care of her myself. We rented a 5'X10'X10', in the climate control section. The salesman shower me the sizes of the storage units, the items that I would need to make the move, and education me on all the new agenda. I think we should be able to fit it all, and other family members will have a need for what she owns in the unit. I am happy that all has turned out well, you guys are great. Thank You.

DIane V  |  First Impressions 
Rating:
5.0

Great place, very clean and secure location. I have no worries about leaving my possessions there. Also they provide a very easy access to the site.

mike h  |  First Impressions 
Rating:
5.0

No issues

Robert M  |  Online Move In 
Rating:
5.0

All of my belongings remained in excellent condition throughout the entire time. The staff was always available & friendly. Thank you and I would highly recommend Uhaul moving and storage in Cedar Brook.

Melvin W  |  Overall Experience 
Rating:
5.0

great place & Nice folks... Tom T

Thomas T  |  Overall Experience 
Rating:
5.0

Keep up the good work guys

James V  |  Overall Experience 
Rating:
5.0

The staff was great they explained everything and the layout was very accommodating

LISA S  |  Overall Experience 
Rating:
5.0

Excellent sign in and help in upgrading the storage unit as well as helpful in opening the lock on my unit. Very accommodating

William T  |  First Impressions 
Rating:
5.0

Ivan was great!! He was very helpful and patient .. He is awesome ! Kudos and 5 stars!!! Need more people like him in customer service!!!

Jamie M  |  First Impressions 
Rating:
5.0

Thi place is very accommodating and very helpful I would recommend everyone to this location

Helen s  |  First Impressions 
Rating:
5.0

Everyone At location very very Helpful all the time Every time.

Charles F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Aaron M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas T  |  First Impressions 
Rating:
4.0

My only complaint was upon move-out. I vacated my unit 3 weeks early and made sure to go into the office both before & after the unit was cleared to explain my intent. Yet, 3 weeks later, I still received a billing reminder. I had to call the office multiple times to get ahold of someone - when I did, they had no record that I'd cleared my unit. Although the matter was resolved, it was frustrating.

nicole c  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Linda R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN J  |  First Impressions 
Rating:
5.0

Very happy with your Service

kevin&emaleen r  |  Overall Experience 
Rating: