Customer Reviews for U-Haul Moving & Storage of West Park

200 comentarios

1515 Grand Ave   Billings, MT 59102

(406) 530-2309

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(406) 530-2309

1515 Grand Ave
Billings, MT 59102

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Gary K. 
Clasificación:
4.0

El cliente no dejó un comentario.

melinda F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Brian T. 
Clasificación:
4.0

The lady who helped me when I was picking it up (I think it was Jessica, not positive) was AMAZING! She multi-tasked to help get everyone taken care of in a quick and professional manner.

AMANDA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jami H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tysha G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

Awesome experience! Thanks for helping us with our move. You guys are the Greatest. Thanks again.

Kerry K.  |  Overall Experience 
Clasificación:
5.0

We were in an emergent position with long haul movers not showing up and the UHAUL staff listened with compassion and made sure our needs were taken care of!

Regina J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anja S.  |  First Impressions 
Clasificación:
5.0

I was upgraded to a slightly larger unit because of a reported leak of rainwater with the last user. No additional charge. I think this is a great store and I will use them every time. The price was great and trailer performed well.

Eric F. 
Clasificación:
5.0

Soda machine in the lobby xd

Timothy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

This location is fantastic. I've used them four times this year and have not had anything but excellent service. Highly recommend them.

Greg K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra K. 
Clasificación:
5.0

Great experience, super helpful Answered all the questions Absolutely would recommend this place

Jessica L. 
Clasificación:
5.0

Person who helped me was above standard! Very courteous, polite and very professional!

Joe G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd G. 
Clasificación:
5.0

Jessica was very helpful and before I came to the store she let me know that my vehicle would be just a half hour delayed. She was very personable.

Steven H. 
Clasificación:
5.0

Wonderful customer service

SEAN O. 
Clasificación:
1.0

For both pickup and drop off it took 45 minutes, which was extremely difficult with a baby. I do not feel it should have taken that long. During pick up the manager was very professional and helpful but the drop off was the worst. We were not verbally told it would be $1/mile and failed to read the fine print, it was way more money than what we were expecting. Drop off took a really long time and the gentleman helping us smelled as though he hadn't bathed in months and it was apparent he didn't know what he was doing and the other person there wasn't much more help either. I usually use uhaul when having to do things (rent a trailer, etc) but this whole experience has made me feel like I will most likely be looking into other options before turning to uhaul again.

Kyle M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jared J. 
Clasificación:
5.0

Your location and service is excellent thank you continue doing what your doing.

Russell R. 
Clasificación:
4.0

More obvious sing for the key drop box. Took me a while to find it and there was no one in the store front.

Cory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keli S. 
Clasificación:
5.0

The employees are so friendly, helpful and kind! Especially Amber!

Laurel L. 
Clasificación:
1.0

Even though it was after 8 am, they had the closed sign turned on. We looked for 20 minutes to figure out where to go. Finally, we were directed back to the store, and the staff member turned the open sign on.

Jill M. 
Clasificación:
5.0

Customer service was top notch! Very helpful and nice. ¡Gracias!

Joe M. 
Clasificación:
5.0

Nothing, everything was great.

Alan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
5.0

Excellent service and highly recommend your service to folks. Gracias

Larry R. 
Clasificación:
5.0

Excellent and friendly staff

Logan S. 
Clasificación:
4.0

One tire on the trailer was very low of air pulled it up to the garage to change the tire. The spare they had was flat and someone had taken the jack. The manager was very helpful. She gave me another trailer right away She did a great job.

TOMMY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine G. 
Clasificación:
4.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg M. 
Clasificación:
5.0

Excellent information was given and all of our questions were answered. The equipment was clean and in working shape.

Gordon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryne S. 
Clasificación:
5.0

Second time in six weeks I've rented a long range rental at this location. Both rentals were perfect, the people are Very friendly and helpful. Highly recommend uhaul and especially this location.

Greg K. 
Clasificación:
1.0

Tried to say that we did not return the dolly and that the gas was less then when I brought the truck back. Will NEVER use this location again.

Stephenie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn C. 
Clasificación:
5.0

Jessica is super awesome. She is on it, best customer service anywhere, ever. Perfect 10 out of 10 accept Jessica turns it up to 11.

DOUGLAS T. 
Clasificación:
4.0

Pay close attention to the customer you are serving. The ones standing in line, will appreciate it when they receive the same undivided attention.

Laura M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret H. 
Clasificación:
3.0

Would have given my experience a

Robert B. 
Clasificación:
5.0

Jessica was very accommodating and handled all of my questions and concerns.

Connie E. 
Clasificación:
4.0

Train all employees to discuss proper price. Was told price of my rental was 29.95 but was charged 39.95. Tried charging me $40 fuel surcharge when only went 5 miles total

Buddy O. 
Clasificación:
2.0

El cliente no dejó un comentario.

Natalie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULLIE G.  |  First Impressions 
Clasificación:
5.0

Excellent, friendly customer service oriented staff.

Mark L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Corrie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel M.  |  First Impressions 
Clasificación:
5.0

Excellent service

Scott M. 
Clasificación:
4.0

The only problem I have was the U-Haul employees in Utah weren't to friendly did not feel welcome and the U-Haul in Nephi forgot our dolly. I will say the uhauls in montana we're so wonderful and nice very professional and even went above to help.

Noelle C.  |  First Impressions 
Clasificación:
5.0

Jessica is great at running things I highly recommend her and her staff. Leo H

Leo H. 
Clasificación:
5.0

Staff was well organized and professional.

Connie L. 
Clasificación:
4.0

I had made the reservation the day before the pickup day. Upon showing up to pick up the trailer I gave the reservation number to the counter person. The counter person had trouble doing the paperwork on the computer. The salesman beside my salesman rented out and received in 4 different purses of equipment while I waited to get the paperwork and finally got the trailer and got on my way. It was about a half hour process. The guy was had a good attitude but just had complications with the process. When I returned the equipment it was a pleasurable quick experience.

Tim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald A. 
Clasificación:
5.0

Everything was great.

Barbara F. 
Clasificación:
5.0

The facility needs flatbed carts

Gabriel M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriel M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Melissa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael G. 
Clasificación:
5.0

Awesome lady helped me set up what I needed all at a very fair price!

cross f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack C. 
Clasificación:
5.0

Drop off was a piece of cake at this location. I was set up in a perfect storage space to unload the truck into. The employees were helpful and friendly.

Nathaniel P. 
Clasificación:
5.0

It went so smoothly - seriously - you would NEVER know there's a staffing issue nationwide by your standards. It says a lot about your company that I never had to wait, I got exactly what I needed and was treated with kindness and respect. ¡Gracias!

Joel T. 
Clasificación:
5.0

The app to return the U-Haul gets stuck when trying to take a picture of the odometer / gas reading. It says you can upload multiple pictures however I cannot get one upload after trying for 20 minutes. U-Haul it's great and the location was great as well.

anthony E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
5.0

Nada

Tommy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JRandall R. 
Clasificación:
1.0

El cliente no dejó un comentario.

MARY KRISTINE SK S. 
Clasificación:
5.0

Everything was great!

Lisa S. 
Clasificación:
5.0

You should have a 'Jessica' at every U-Haul location! Very professional and shines for U-Haul!

Rita R. 
Clasificación:
4.0

Great staff. Still looks a bit under construction and does not have after hours access yet. But once completed it will be very convenient.

Jason O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conrad Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET E. 
Clasificación:
2.0

After driving for two days we pulled in to UHaul with full 26' truck, car hauler and to check in to our reserved 10x15 storage. Attendant was unable to locate storage reservation even with confirmation number and there were no large ones available. Moving crew that we'd hired for unloading through Uhaul was there and waiting, I ended up having to find a different storage company at the last minute elsewhere. Very frustrating after a very long weekend..

DARRELL R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorene J. 
Clasificación:
5.0

Jessica was a great help all thru the process

Leo H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa G. 
Clasificación:
1.0

Already left a review horrible experience cost me movers that I paid but couldn't use. Thanks uhaul.

Regina R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda R. 
Clasificación:
5.0

Friendly service and impressed at how clean the truck was!

MEGGEN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK TROY F. 
Clasificación:
5.0

Great customer service, highly recommended.

DAVID G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra S. 
Clasificación:
5.0

The Manager Jessica is great she is very attentive and helpful in checking out the cargo van to me

Ronald D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter S. 
Clasificación:
5.0

Your service was outstanding, both Jessica and Josh were very friendly, knowledgeable, and helpful. (I hope I got your names right!) Thank you for marvelous service!

Alice W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth W. 
Clasificación:
5.0

Jessica is awesome!!!

Duane K. 
Clasificación:
5.0

This location was fast, convenient and friendly.

Michael G. 
Clasificación:
4.0

El cliente no dejó un comentario.

HARLENE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorene J. 
Clasificación:
5.0

Very friendly and welcoming to check in the vehicle I was returning. Communicated exactly on arrival and was out the door with a smile on my face within 7 or 8 minutes. This is in contrast to the time I spent at the pick-up facility in Colorado, even after I did all the online check-in activities, which was supposed to save time inside.

Michael B. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba