Customer Reviews for U-Haul Moving & Storage of West Greenwich

197 comentarios

53 Technology Way   West Greenwich, RI 02817
(The Old G-Tech building in the West Greenwich business p)

(401) 623-8509

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(401) 623-8509

53 Technology Way
West Greenwich, RI 02817
(The Old G-Tech building in the West Greenwich business p)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Thank you very much. You were very helpful and went above and beyond. I'm so appreciative for all your help. Thanks again

Kelly A. 
Clasificación:
5.0

The staff were very pleasant. I was late returning the truck and they were extremely accommodating.

Jacqulyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles M. 
Clasificación:
5.0

Efficient, excellent service. Knowledgeable, friendly staff. I've rented at about a dozen U-haul locations and this one was the best experience (top 10%).

Jason S. 
Clasificación:
4.0

Better explanation of return policy and fees associated with them. In addition, recommending one way without a destination in mind as an option.

Kenneth O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fletcher D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas Joseph V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas V. 
Clasificación:
5.0

great customer interaction, large facility for parking and easy pickup.

Frederick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

nicholas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Kirk was very helpful and professional.

Kevin D D. 
Clasificación:
5.0

El cliente no dejó un comentario.

roger L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael S. 
Clasificación:
5.0

Staff at West Greenwich location were friendly and communicated well prior to the pickup.

Pasquale J C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom W.  |  First Impressions 
Clasificación:
2.0

While this is a new facility, the building was repurposed and OLD. The elevators are tiny and not conducive to moving furniture and belongs... The dollies barely fit in them. In addition to being small, they are wonky and sometimes don't work. Well yesterday was even worse and quite frankly the worse experience I've ever had at a uhaul facility. Both elevators broke at one point, the building had no water, no use of restrooms, and no AC! Totally unacceptable!! You pay for a climate controlled environment and NOTHING works. Took my movers near 3.5 hrs to move my belongs out of a 10x20 because of the poor conditions and people traffic. Try walking up and down stairs to move stuff and waiting for a stuck elevator to get my stuff out... Smh. Uhaul ought to be ashamed having a facility run that way. I tell you, I have used uhaul for years but will certainly think twice in the future regarding storage again.

Angela A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L.  |  Overall Experience 
Clasificación:
5.0

Absolutely effortless! Three miles from my home, brand new rig, both reps were a pleasure to do business with and the rate was fair enough . . . can't think of much more to improve LOL

JOhn F. 
Clasificación:
5.0

Excellent experience. Will repeat in future and recommend to anyone who will listen.

jon B. 
Clasificación:
4.0

The elevators in the building need serious repairs. They are constantly breaking down and I got stuck in it for 15 minutes. The emergency buttons did not connect to anywhere in the office nor did it connect to the fire department. The inspection certificate for the elevators are not current. For an elderly woman with severe anxiety, being stuck in an elevator with no help makes for a very bad experience. Also the units do not have lighting.

Cheryl F.  |  First Impressions 
Clasificación:
5.0

Please keep doing what' you are doing!

Stephen D. 
Clasificación:
4.0

Excellent customer service.very thorough.

Warren B. 
Clasificación:
4.0

Excellent customer service,very thorough..

Warren B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myungkeun Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Ashley K. 
Clasificación:
3.0

elevator really needs to get fixed. my mom and I got stuck in it for 10 mins and I was pushing the alarm button and got no response. very scary situation. there’s always an issue with the elevators everytime we go there.

Caryl M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jorge E. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen G. 
Clasificación:
4.0

My previous storage with Uhaul was in Newport and their air conditioning worked better. Other than that your facility was good. Staff went over and above!! I appreciated their help!!!

Crystal Michele H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom W. 
Clasificación:
5.0

Nada

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER G. 
Clasificación:
5.0

Counter guy, I think his name was Chuck, was great. The most helpful UHaul person I've ever worked with and was informative as well.

Henry A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIZETTE B.  |  First Impressions 
Clasificación:
5.0

This is a beautiful facility with a good number of trucks and vans. Great set up for returns, clearly marked and plenty of parking. We've rented a lot this past year and I think this is our new "go to" location!

David C M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred G. 
Clasificación:
5.0

Nothing!

David Michael I. 
Clasificación:
5.0

Hands down nicest UHaul facility I have used.

Blair William B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ugur A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy L. 
Clasificación:
5.0

Elevator had an issue but otherwise great experience!!! Thank

Crystal Michele H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

dave M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Monique J. 
Clasificación:
5.0

We were very pleased with both the pick up and return procedures. Customer service personnel at this location was excellent! Would definitely recommend!

Logan M. 
Clasificación:
5.0

Easy in, check in/out was fast and equipment was readily available. Staff incredibly helpful and great location too!

Shari P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
4.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

Great Experience

rosemary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

kim O. 
Clasificación:
4.0

El cliente no dejó un comentario.

John H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Seth U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Liam L. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENIO S. 
Clasificación:
5.0

It was perfect very quick very friendly

john M. 
Clasificación:
5.0

Great costumer service with a smile

carlos A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaymie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

alexander S. 
Clasificación:
5.0

excellent experience!

jon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah S.  |  First Impressions 
Clasificación:
5.0

Curtis provided fantastic customer service!

april L. 
Clasificación:
5.0

Curtis and Ozzie were very professional and helpful to all my needs. I rented a 10 X 10 unit and also a truck for a day. My move was successful and uneventful thanks to the staff.

Donald K.  |  First Impressions 
Clasificación:
4.0

Bigger elevators

Diane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Flavio B. 
Clasificación:
5.0

Nothing. Absolutely the best experience I've had renting a vehicle.

JOHN G. 
Clasificación:
5.0

great customer service

arthur A. 
Clasificación:
5.0

Location and representative were excellent vehicle was clean and ran well. I was extremely satisfied with this location. I would highly recommend

Matt C. 
Clasificación:
5.0

Great service and nice vehicle. Free padlock on the back was a life saver!

Steven T. 
Clasificación:
5.0

Very nice and friendly staff! Super helpful!

Hayley K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken S. 
Clasificación:
5.0

The staff was super fantastic Curtis was always polite great fun and very helpful thank you for hiring excellent people

DERRICK W.  |  Overall Experience 
Clasificación:
5.0

Curtis was friendly, funny, enormously helpful, professional, and made me feel perfectly confident that my possessions would be safe. He is great at his job and his people-skills are some of the best I've encountered. The facility is spotless, bright, with many customer-friendly amenities. An easy five stars.

susan m.  |  First Impressions 
Clasificación:
5.0

The employees were very friendly and helpful. Service was quick and efficient.

JEFFREY F. 
Clasificación:
5.0

After a very stressful and long move across the country, the seamless and friendly experience at uhaul eased up a lot of worry that comes with a big move. The owner was extremely helpful and accommodating, and I will absolutely be using their services in the future.

Kelly T.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

BENJAMIN E. 
Clasificación:
5.0

The general manager was here and was a great help. Explained everything so well and offered help with everything I needed.

Hunter E.  |  Online Move In 
Clasificación:
5.0

Curtis and staff were so awsome ! Every associate was so helpful Honestly great customer service . This was one of the best experiences I am so grateful for the hospitality this Uhaul office gave me and my family . Thanks again Curtis and crew .. :)

Anouk P.  |  Overall Experience 
Clasificación:
5.0

This is my first visit to my storage unit.

Mary D.  |  First Impressions 
Clasificación:
5.0

The location was great and the managers customer service was too. However Uhaul the Corporation, is Mafia owned with its racketeering tactics. Wtf is with all the extra charges on top of my $3770 fee? That $3770 isn't enough? I used the truck for 2 fucking days!!! I've used Uhaul plenty of times in the past and most recently twice on a long distance trip and your fees are ridiculous, on top of that Uhaul adding fees. You have my address. Send your strongest top representative to my house so I can fuck him up! Want to play gangster games... uhaul is such a Slimy Corporation

Shawn B. 
Clasificación:
4.0

good service.

Amad Ur R. 
Clasificación:
5.0

I am very happy with U-Haul they're very good to me and I always will continue renting from them

Dennis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

smith R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian D. 
Clasificación:
5.0

Go above n beyond to make rental process painless and stress-free will highly recommend in future and rent again if needed

nicole B. 
Clasificación:
5.0

Curtis was professional and super helpful. Made the process easy.

Susan F.  |  First Impressions 
Clasificación:
5.0

Everything about my experience here was awesome. If i ever need storage or a truck again i would absolutely go out of my way to come back here.

Jaymie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zac T.  |  Online Move In 
Clasificación:
5.0

Remain consistent with operation of quality rental equipment

Jason N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paulo R. 
Clasificación:
5.0

Thank You!! Guy working was very helpful

Marina P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey D. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry B. 
Clasificación:
5.0

I was charged for an additional day's rent even though I returned it before the fourth day. I called and they credited the additional charge.

kip M. 
Clasificación:
4.0

The only thing I can say is the lady that helped me at the time of picking up the trailer said I'm sending you a text but didn't tell me how to use it or what it was for. So when I got home I opened it and it was to take pictures of the trailers condition. I just wish that was explained as of a more important thing.

THOMAS S. 
Clasificación:
5.0

Originally set up pickup at Quaker lane NK. Was not told when renting that this would be a “by phone” rental. Got to the site to find no one on site. After figuring out what to do I went back to site. With the combination of poor wireless and your cumbersome procedure, I was there for over an hour. After numerous, attempts to upload items and getting approval, I finally got my code to the key box. Yup, more torture as the lockbox was jammed and did not open. All this time, now over an hour, I was online chatting with one of your customer service people. Smother delays between her responses wasted more of my time. After I told her thekey box would not open I heard nothing from her. I finally went home with no truck. At home I called the number next to the “ I cannot get my key”. The customer service rep was excellent and switched me over to west Greenwich. The live body on-site was excellent and had my truck waiting. Final synopsis: I am tech savvy and your system absolutely tortured me and wasted 1/12 of my time not to mention the travel to west Greenwich. I can imagine some poor bastard who has limited knowledge of phone expertise completing this procedure via phone rental.

robert L. 
Clasificación:
5.0

Highly recommend this location. The manager is excellent.

Wendy P. 
Clasificación:
5.0

Professional and helpful staff. Easy to do business with this location.

Jon C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

Nothing. This location is the best. Clean-inviting, and friendly. The employees go out of their way to help us with our rental.

Wendy E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLA L. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHRISTOPHER H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna B.  |  First Impressions 
Clasificación:
2.0

The elevator set up is poorly designed. Storage is on the second floor however the elevators are extremely small. They close way too quickly especially for moving large items. These elevators should be larger than a regular elevator to move people considering its for moving larger items in and out of a storage unit. Freight style elevators would be much better for a storage facility

Joseph L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles T.  |  First Impressions 
Clasificación:
5.0

the elevator closes too quick but other than that it’s really good

Kayla A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

gilbert c.  |  First Impressions 
Clasificación:
3.0

staff is the best.. Facility is ridiculously BAD, Elevators and stairs? tripled our in / out time. the free month was good though...Kaitlyn was just outstanding helping us figure out problems, she deserves a higher pay and position...

Ronald J.  |  Overall Experience 
Clasificación:
5.0

The customer service was excellent. Everyone was very friendly and accommodating.

TODD L.  |  First Impressions 
Clasificación:
5.0

Curtis at the front desk was great polite it made me feel right at home great customer service

DERRICK W.  |  First Impressions 
Clasificación:
5.0

Great facility

William P.  |  First Impressions 
Clasificación:
5.0

Very knowledgeable & friendly staff

Peter M.  |  First Impressions 
Clasificación:
5.0

Manager was very helpful, sharp and a big help. Top notch - clean - great equipment

Gary P.  |  First Impressions 
Clasificación:
5.0

Ozzie was helpful every step of the way. I felt confident my move on the back end of my 1,000 mile trip would end effortlessly and it did. Great personalized customer service!! Go see Ozzie and Sandie for your storage needs.

marybeth p.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Icono de ventas de camión
    Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

Volver
arriba