Customer Reviews for U-Haul Moving & Storage of Titusville

3,733 comentarios

2070 Garden St   Titusville, FL 32796
(Garden St Btwn Us Hwy 1 & I-95)

(321) 269-9944

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(321) 269-9944

2070 Garden St
Titusville, FL 32796
(Garden St Btwn Us Hwy 1 & I-95)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN M. 
Rating:
1.0

Customer did not leave a comment.

ROGER H. 
Rating:
4.0

Customer did not leave a comment.

JAY G. 
Rating:
3.0

only 1 employee and she was in too big a hurry to be of any real help

Edward C. 
Rating:
5.0

Customer did not leave a comment.

TERRY T. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW S. 
Rating:
5.0

everything was great

ANGELIQUE R. 
Rating:
3.0

Truck was given to us without a full tank of gas which your Uhaul sales person noted when we received the truck. Even though we only went 15 miles and put in two gallons of gas we were charged $35 for 7 gallons of gas. Now we have to take extra time to go back and get a refund.

James C. 
Rating:
5.0

Exceptional customer service

Natasha G. 
Rating:
5.0

You need two staff people on duty on Saturday morning to avoid long waits for equipment pickup.

Ron V. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

William E. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

add flux capacitors.

WILLIAM J. 
Rating:
5.0

Complementary chainsaw nunchucks would be nice.

william J. 
Rating:
5.0

Not much! 😁

JEFFREY B. 
Rating:
3.0

I was given the truck with barely a quarter tank returned it with barely a quarter tank and was charged extra.

ALEX C. 
Rating:
5.0

Customer did not leave a comment.

Nathan T. 
Rating:
5.0

Continue to maintain your customer friendly personality!

LUQMAAN N. 
Rating:
5.0

Customer did not leave a comment.

Cindy D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Timothy H. 
Rating:
4.0

Both times that I dropped off equipment, the Manager, Sarah was the only one on the property that I saw. When I returned my second truck on 11/4/21, there were six customers behind me waiting for her service. This Manager needs help!!

dorothy R. 
Rating:
5.0

Quick, efficient check out service and courteous.

TAMMIE L. 
Rating:
5.0

Not a thing!

MARY S. 
Rating:
5.0

Customer did not leave a comment.

Lyndsey N. 
Rating:
5.0

The ramp was a little difficult to get out and onto the hooks with just one person. Might want to check it and see if there's an issue. 1188 was the truck

Megan E. 
Rating:
5.0

Customer did not leave a comment.

PATRICK M. 
Rating:
5.0

Customer did not leave a comment.

Alan T. 
Rating:
4.0

Customer did not leave a comment.

CAREY S. 
Rating:
5.0

Customer did not leave a comment.

JIMMIE C. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH C. 
Rating:
5.0

Customer did not leave a comment.

Lawrence M. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY R. 
Rating:
5.0

Great

JAMES R. 
Rating:
4.0

Customer did not leave a comment.

JENNIFER G. 
Rating:
5.0

Rental contract had incorrect-mileage and gas amt from vehicle when I got inside was advised by manager that I must go on the link and change this information when I tried to do so because the mileage was so off the system would not allow me to change it would pop up a box stating you must please see a representative cannot change mileage the contract shows 73370.0 the mileage was actually 81456.8 the gas amount showed a half a tank on the contract there was actually a quarter tank in the vehicle I did take vehicles of all of this I also called the 800 number as what is advised to do this with the lady in Titusville she said she just cannot change the contract I must call the 800 number when I called the 800 number the lady advised me that when I turn in the vehicle it will be obvious that I did not drive as many miles you know over 10,000 that it's going to show so that they will not charge me extra mileage I also had to extend the rental of the truck she told me just when I turn it in that the charge would take place at that time she was to be getting me two additional free days when I checked out The system actually charged me for two days extension versus at this time one which I should be charged for one

MELISSA N. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Great service and equipment !! AAA+++

Keith A. 
Rating:
5.0

Customer did not leave a comment.

Brock D. 
Rating:
5.0

Thank you

MARK S. 
Rating:
5.0

Customer did not leave a comment.

Derrick G. 
Rating:
5.0

Customer did not leave a comment.

TODD B. 
Rating:
5.0

Great job

WILLIAM H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL G. 
Rating:
5.0

The drop off signs state to stay with your vehicle when returning. I waited 2 mins and beeped horn. Still waited another 2 mins. The garage door was open but no one came to verify my truck return. I finally went in the store and was greeted and assisted with professionalism. Thank you.

GAIL H. 
Rating:
5.0

The staff was Courteous and respectful.

Mary S. 
Rating:
2.0

Cab of Truck was Nasty, Sticky , Smelled like Sweat Had to wipe down & Disinfect before Proceeding with Trip. Late Opening up for Day.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

ROGER C. 
Rating:
5.0

Customer did not leave a comment.

DOLORES S. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Everything was easy and the staff was friendly, knowledgeable and helpful. Thank you!

Teresa B. 
Rating:
5.0

Customer did not leave a comment.

HEATHER N. 
Rating:
5.0

Customer did not leave a comment.

Diane C. 
Rating:
3.0

I had three different experiences in the same day. Truck rental was good. The lot is very tight to maneuver trucks in, it might be helpful to have staff do that to prevent damages. When returning the truck no one was at the counter to serve myself and three other customers. Check in went smoothly after the agent began helping me. You have some good attitudes there and some need work. Overall my needs were taken care of and I am a satisfied customer

dewayne b.  |  First Impressions 
Rating:
1.0

didn't check in equipment for three days and doubled charge.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

DERRICK F. 
Rating:
5.0

Customer did not leave a comment.

AUGUSTIN T. 
Rating:
3.0

Customer did not leave a comment.

James T. 
Rating:
3.0

The only thing I wasn't pleased with was I paid for my storage a month before the due date and only used it for 6 days àfter and they told me that they don't prorate so basically I lost 174.00 because I didn't need the storage anymore that is a lot of money to give away I think if the person doesn't need it for the whole month they should be able to get the difference of the days that they didn't use back especially if it was only a few days àfter the month started

jovita f.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MANUEL F. 
Rating:
3.0

Customer did not leave a comment.

ROBERT H JR C. 
Rating:
5.0

Excellent service to drop off this trailer. It was fast and easy to handle and the young lady who met me was very friendly and efficient. I personally only use this location when renting or dropping off due to the location and great service.

LEON L. 
Rating:
3.0

Customer did not leave a comment.

Paul W.  |  Overall Experience 
Rating:
3.0

Return process is slow. Have more people working the counter.

GARY F. 
Rating:
4.0

Customer did not leave a comment.

RICHARD F. 
Rating:
5.0

Customer did not leave a comment.

DONNA R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

TONY R. 
Rating:
5.0

Customer did not leave a comment.

Jon H. 
Rating:
5.0

good service

Stephen S. 
Rating:
5.0

Customer did not leave a comment.

Natasha G. 
Rating:
5.0

This location always gives exceptional service

SAM E. 
Rating:
3.0

Service is very slow. Only one person at the counter while several are in the break room doing nothing. Returns should be very quick since that is when the company actually gets paid.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

JESSICA B. 
Rating:
5.0

When I went online to make reservation, it was showing I'd be charged over $250 for what turned out to be a $65 rental for one day. I actually had to call store to get the correct amount. I almost didn't call as price quoted was to much.

JACINTO P. 
Rating:
3.0

Customer did not leave a comment.

CHARLES M. 
Rating:
1.0

Have better pick up help, did not get acknowledged and had to ask that I get checked in. A fuse was out on my pickup they did not have a fuse and had to go get one I am sure this must happen sometimes. Over all not good business operators. Drop off was a night just as bad. Local drop off dealer said they would not take it. Called 2 other local dealers and was told the same thing. I call customer service and they told me to return it to the listed drop dealer. I went there and was agin told they would not take it, after me saying I was going to leave anyway they finally took it. A real poor way to run a business. Dick Patterson.

RICHARD P. 
Rating:
5.0

Great service and very friendly staff

Keith A. 
Rating:
5.0

Ez check out, they did all the work

buddy H. 
Rating:
5.0

Customer did not leave a comment.

CURTIS G. 
Rating:
5.0

Customer did not leave a comment.

Tony H. 
Rating:
5.0

Customer did not leave a comment.

Victor D. 
Rating:
5.0

A BIG thank you to 'Brandon Tongate' for his courteous assistance! I arrived after hours to return the vehicle and was having trouble seeing what to do and after sitting in the truck for 5 minutes trying to shine a light on the small print... Brandon (who was off the clock) and leaving to get in his vehicle came and assisted me with clear and professional help without any regard for being OFF work and naturally in a hurry to get home. Kudos for an asset he is to your workplace. Such dedication to company and customer is a rarity these days! By the way, I am a ''senior citizen' who values such displays of professionalism. BIG thank you to Brandon and U-Haul.

Sam E. 
Rating:
5.0

Shawn is awesome and will recommend

Robyn D. 
Rating:
3.0

Totally unfair to only have one worker at the facility. The young man working was very efficient but only so much one person can do!!!!!!!!

THEODORE S. 
Rating:
2.0

Very poor customer service the General Manager was no help, if I had another choice that morning I would have left and went to it. The trailer was dirty from road mess.

WILBUR C. 
Rating:
5.0

They did the best job they could as they were clearly understaffed and overworked. It was hard to watch them have to manage so much, but they really tried their best. Shawn was outstanding At trying to fix things after the people on the phone gave us a different unit than expected. I really appreciated it.

Kelly B.  |  First Impressions 
Rating:
5.0

The young man who checked me and and handled the return, Brandon, was excellent. Cheerful, helpful and informative. I appreciated his expertise and professionalism.

JOHN H. 
Rating:
5.0

I've rented vehicles from this location before I have had issues in the past the new manager that you have the young lady I'm sorry at this moment I don't recall her name is awesome keep her do not lose her she is a very good employee I had a good experience and I will recommend them to everybody thank you

DANIEL P. 
Rating:
5.0

Customer did not leave a comment.

ROBYN M. 
Rating:
4.0

Customer did not leave a comment.

Blakely M. 
Rating:
3.0

Arrived at opening for a hitch installation appointment to be told they don't install hitches!. I bought the parts and put them on myself. Also, I had to grind away much of the powder coating on the hitch/ball mount down to bare metal on much of the unit to even get it to go into the receiver. That shouldn't be!. Not one of my better days. I'd like to know what can be done to rectify this part that will rust?.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

LARRY M. 
Rating:
3.0

Brandon was very helpful

HENRIETTA M. 
Rating:
3.0

make sure your truck are clean this one was not sweep out. Plus it had three hand trucks.

Jay B. 
Rating:
1.0

Before I dropped it off and put in the gas that was in it when I received it and they told me it was not charged me $20

amber R. 
Rating:
3.0

The customer service check in guy was terrible not very friendly either. I rent a lot and this location has been better very sad.

KEITH T. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

Idanis P. 
Rating:
5.0

Customer did not leave a comment.

MELISSA B. 
Rating:
4.0

Customer did not leave a comment.

Edward O. 
Rating:
5.0

Thank you. I've used this location a few times and I'm very happy with the way I was treated and the employees that helped me.

Dominic M. 
Rating:
5.0

Extend hours to 8pm!

Joseph N. 
Rating:
5.0

Customer did not leave a comment.

Gregory B.  |  First Impressions 
No reviews have been submitted for this location.

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