Comentarios de los clientes para U-Haul Moving & Storage of Titusville

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Titusville

Clasificación general:

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Gordon R. | Overall Experience |
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Happy Thanksgiving.

Bradley H.
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Very nice location! Alex and Tanisha are very good representatives of UHAUL. Professional, courteous and friendly! They made this event go smooth and easy! I'll be back!

Heather B.
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I ordered a 19$ truck and ended up payong 107 forit thats ridiculous because eben at .29 per mile it was a 24 mile trip and my total woulvd and shpuldve neen arpu.d 50-60$ idid tadk then to fa tor in dtivi g all over town mileage

Gerald P.
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Customer did not leave a comment.

Ellen W.
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More comfortable seats and better suspension.

Marian P.
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Tom Long checked me in and it took 45 minutes even though I had already completed everything online. It turns out he's the owner. I only needed 701 but was charged for 721. Tom said I get a refund for the unused mileage however we going out that wasn't true. Do I paid an extra $32.40 for that

Kala G.
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Customer did not leave a comment.

Terry B.
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The people here was super nice,curtious and very friendly,100% satisfied with all services & people here

John M.
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out standing service

Rebecca R.
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Customer did not leave a comment.

GLYNDA L.
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Customer did not leave a comment.

Lucille G.
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Have more experienced movers

EMILIA L.
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Customer did not leave a comment.

DORIS G.
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Customer did not leave a comment.

Gary W.
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The equpment worked vey well. The Car dolly followed the truck very well. There was a time in rush hour on the freeway in southern california when I was extreamly concerned with fast breaking and cars switching lanes but all was good. I would definately use it again! Gary Weeks

Johnnie M.
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I like using uhail because when I move they give me time and I like them they give you good prices and all

Scott G.
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Tom Long was fantastic. Had a tail light out and he fixed it quickly and had me on my way. Great location always!

Carl S.
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Customer did not leave a comment.

Michael E.
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Customer did not leave a comment.

Gary F.
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At the equipment return location, there is a sign that says to stay with the equipment and someone will come help with the return. After waiting more than 15 minutes, had to go in and get some help.

Angela L.
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Same man checked us in in the morning and evening. He came across grouchy and stressed. Muttering curse words when he couldn't get lock open 1st time. Short w me when I asked about damage to truck. Would not go over truck w me when I returned it, said to backed up.

Carol H.
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Customer did not leave a comment.

Richard C.
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Customer did not leave a comment.

al S.
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Customer did not leave a comment.

Steven C.
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Customer did not leave a comment.

Deidre R.
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Very helpful with exchanging a reserved large truck for smaller more comfortable one. Explained all additional fees upfront. Much quicker than online check in.

Jeffrey M.
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Customer did not leave a comment.

John L.
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Customer did not leave a comment.

Timothy H.
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Customer did not leave a comment.

Susanne M.
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Too much to list

Stephen W.
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I called the phone number and spoke a women who told me the would be available untill 1:15 pm that day so I arrived at that time to be told there no woman worked and they have 6 trailers on the lot so I lost 4 hrs because she was at the call center or working from home

Michael H.
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Customer did not leave a comment.

Pierre J.
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Customer did not leave a comment.

Kirk P.
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Customer did not leave a comment.

Charles H.
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Very good service.

Mark S.
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Customer did not leave a comment.

Eva M.
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Customer did not leave a comment.

James M.
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Make sure all uhaul locations are clean , don't wait until customer has to come find help . Go ask customer if they need assistance right away

Bernard V.
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Customer did not leave a comment.

Jesse S.
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Customer did not leave a comment.

David O.
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Good job. Would do it again

Glenna W.
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Made dropping off super easy. No hidden fees. Am so thankful to have this service available.

William B.
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Customer did not leave a comment.

John L.
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Customer did not leave a comment.

Holly L.
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Customer did not leave a comment.

Victoria R.
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Customer service was fantastic.

Jonathan H.
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The only negative part was that the original location did not have the truck available that the app said was available. I had to go to another location to get an available truck

RAMIRO J A.
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This location needs to be commended.

Geoffrey C.
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Both tires on the trailer rented dis-integrated at different times of the day during what should have been a 12-hr trip (turned into 17 due to the equipment failures). According to both U-Haul Roadside Assistance teams, the tires that failed were old. Better quality criteria regarding tires on your equipment seems to be in ordered.

Samuel P.
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Staff was professional, courteous, and very helpful. It was a pleasure doing business with them, and if I ever need a U-Haul truck again, I will get it from the folks @ 2070 Garden Street in Titusville, FL.

Christopher N.
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The person renting me the truck claimed that I didn't need a mask and wanted me and my father to remove our masks. He refused to put one on because Florida removed the mask mandate and he didn't think anyone needed to wear one. Despite our president and his allies being recently diagnosed with Covid, the employee did not seemed to be concerned about transmission of the virus.

Cynthia H.
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Customer did not leave a comment.

David K.
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Customer did not leave a comment.

Tracey K.
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Customer did not leave a comment.

David A.
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Great customer service....Friendly and professional..... Quick.......Great assortment of equipment was avail for use. Establishment very clean and organized.... Nice Place..............Enthusiastically Recommended

Sarah B.
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This is the second time we have used this location and they are always so helpful and accommodatimg

Anne D.
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Customer did not leave a comment.

Kellie V.
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I have called to talk to SOMEONE about this and have been told 2 times I would get a call back from a manager. Nothing. I'm beyond upset.

Juan O.
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Customer did not leave a comment.

CHERYL B.
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Customer did not leave a comment.

Shane R.
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While the initial experience was great , upon dropping off the management of the store only had one employee working on a Sunday, very busy day. Employee went above and beyond to help me but I had to drop my own trailer and return it digitally. Had 4 employees the day before but this day only 1. Makes no sense and had to wait for my refund via cash even after dropping trailer and I was on a time crunch.

Troy O.
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Customer did not leave a comment.

Kenneth G.
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Customer did not leave a comment.

Wayne C.
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Nothing. Everything worked out great.

Christopher M.
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Customer did not leave a comment.

Gregory B. | First Impressions |
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Customer did not leave a comment.

Jetta K.
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Customer did not leave a comment.

Mark H.
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Customer did not leave a comment.

Kathy M.
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Customer did not leave a comment.

Jessica K.
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Customer did not leave a comment.

Michael S.
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Excellent customer service from store manager Andrew. Thank you!

James E.
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Customer did not leave a comment.

WILLIAM R.
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Customer did not leave a comment.

Mike D.
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Clean inside and outside windows better

Dawn V.
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Everything was great except the truck smell like tabacco smoke.

THOMAS K.
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Customer did not leave a comment.

Jeffery D.
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Very good job well done.

Walter P.
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Customer did not leave a comment.

Michael L.
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Customer did not leave a comment.

Cathy D.
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Customer did not leave a comment.

Donald J.
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Customer did not leave a comment.

Ken M.
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Great work

RAMIRO J A.
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Everything was great.

Sandra J.
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My door would not open and I was on hold for over 35 minutes. Unacceptable!

Michele W.
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Customer did not leave a comment.

david C.
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Help at this location was very good and the employees professional. All went well with this location. However.....with that said....I think U- Haul needs to know the contract made under U-Haul for the movers to move us on 8/31 In Titusville was very very poor and not good for U-Haul. They showed up short of persons and then they quit and left us "High & Dry" with our truck parked and ready and all our belongings ready to be moved out and into the truck!!!! I think U-Haul should at least reimburse us our cost of the truck based on this. Our only son had to pack us into the 26 ft truck ...and he is physically not doing very well. I will wait to hear back from U-Haul before I decide what we will do going forward at this point.... TY

Kevin Y.
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Had one employee working the counter and the outside, which took some time when there was a few customers there at the same time. He did a great job, but this could be better

Jesus M.
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Customer did not leave a comment.

HENRY E.
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Great service

EDWARD C.
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Keep promises about not applying after hours fees

Victoria B.
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Customer did not leave a comment.

john L.
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Driver door did not shut tight, road noise was excessive.

Rick C.
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Customer did not leave a comment.

HYDIE P.
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Overcharged not 1 but twice ??? Added e,tea days after the truck was returned.

Steven W.
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I was pleased the transaction was quick.

Preston M.
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Need more people working. I arrived but the trailer wasn't there yet. After trailer arrived I had to wait for the line of customers to go down. Car hauling trailer wheel tie down strap was cut off & wouldn't strap to trailer. You need to replace it. Update your check in process to be efficient & hire more help.

marylin G.
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None needed

Rhonda D.
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I think they should have been wearing masks in the building while serving the customers?

Russell M.
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I have rented many times with U-Haul. The service at this location was excellent.

Daniel W.
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Move the storage pods on back of property somewhere they won't be blocking the exit. When a Truck or Car is backed up to them it can be difficult to get around them.

Jesus M.
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Customer did not leave a comment.

William P.
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Thomas very helpful and friendly and the best

Colleen H. | First Impressions |
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Customer did not leave a comment.

Letecia L. | Overall Experience |
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Thanks to Andrew for always being kind, friendly, & helpful.

Tremeca G. | Overall Experience |
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Customer did not leave a comment.

trinity c. | Overall Experience |
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Easy process, my stuff was safe and well kept. Worth every penny

Richard G. | Overall Experience |
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Andrew and his team were professional, helpful and always available. The storage unit was easy to access, safe and reasonable priced. If I have the need for a storage unit I will go to the Garden St Titusville first.

Alberto R. | Overall Experience |
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It's always been a pleasure to do business with U-Haul. Great customer service.

Joan B. | Overall Experience |
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Worked out well for a short term need.

alvin m. | First Impressions |
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Very friendly and professional staff. Seriously did not have to wait long. Fast service. 👍🏿💪🏿

allen h. | Overall Experience |
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He doesn't live at this email address. Please discontinue emails,thanks.

eric c. | Overall Experience |
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Very good place and very good for u haul to offer such

russell l. | Overall Experience |
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Met my needs and was very easy to work with.

Deborah K. | First Impressions |
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Very busy. But pleasant. Andrew was very helpful.

Lee M. | Overall Experience |
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All good

Karol E. | First Impressions |
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Have trouble with the move or U-Haul

Jessie M. | First Impressions |
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Great customer service

Lee M. | First Impressions |
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A-one service. Thanks.

Jamie M. | Overall Experience |
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The staff is great and friendly! Variety of storage sizes.

James P. | First Impressions |
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Good Service

linda m. | Overall Experience |
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Excellent service!!!

Jamie M. | Reservation |
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The staff was very friendly!

Jacqueline R. | Reservation |
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the team did a great job. we came in on time but had to unload the truck to the onsite storage. they let us have the time to complete what we needed and were very friendly.

Letecia L. | Reservation |
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Great customer service

JOYCE C. | Overall Experience |
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I rented 2 u boxes. One had great seals & well made. The other was a box made of plywood with a tarp like covering. The well made did well, The other not well & my couch was destroyed & got bugs

Patty W. | Overall Experience |
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Andrew at the Titusville store was great to work with. As a matter of fact all the people I've worked with at uhaul we're good. Your policies stink. I will never use uhaul again.

Timothy C. | Overall Experience |
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Rude and extremely unhelpful. One day late delivering and a day late picking up. Took hours on the phone before finally getting an answer. Transferred several times. Worst experience ever. Never agai

Michael O. | Overall Experience |
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Andrew H. went above and beyond my expectations. The man was polite and very kind to speak with. I think he ought to be used a a training standard for all future Managers.

SHAWN G. | Overall Experience |
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Most of my furniture was contaminated with mold and mildew. When I addressed this with the folks at the facility, they could not offer me any explanations.

Stacie S. | Overall Experience |
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I recommend uhaul to every one I had a uhaul for 5 days it ended up taking me nine days and they did me very fair more then fair I will use them always

Donna P. | Overall Experience |
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when I rented my u-box , the operator at the 1-800 number very miss leading. You can not take the u-box off the trailer!!!!! So the u-box is approx. $80 a month, but the trailer is $5 A DAY!!!!!

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