Customer Reviews for U-Haul Moving & Storage of Titusville

3,695 comentarios

2070 Garden St   Titusville, FL 32796
(Garden St Btwn Us Hwy 1 & I-95)

(321) 269-9944

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(321) 269-9944

2070 Garden St
Titusville, FL 32796
(Garden St Btwn Us Hwy 1 & I-95)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Michelle S. 
Clasificación:
5.0

Great service and equipment !! AAA+++

Keith A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brock D. 
Clasificación:
5.0

Gracias

MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD B. 
Clasificación:
5.0

Great job

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

The drop off signs state to stay with your vehicle when returning. I waited 2 mins and beeped horn. Still waited another 2 mins. The garage door was open but no one came to verify my truck return. I finally went in the store and was greeted and assisted with professionalism. Gracias.

GAIL H. 
Clasificación:
5.0

The staff was Courteous and respectful.

Mary S. 
Clasificación:
2.0

Cab of Truck was Nasty, Sticky , Smelled like Sweat Had to wipe down & Disinfect before Proceeding with Trip. Late Opening up for Day.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOLORES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

Everything was easy and the staff was friendly, knowledgeable and helpful. ¡Gracias!

Teresa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane C. 
Clasificación:
3.0

I had three different experiences in the same day. Truck rental was good. The lot is very tight to maneuver trucks in, it might be helpful to have staff do that to prevent damages. When returning the truck no one was at the counter to serve myself and three other customers. Check in went smoothly after the agent began helping me. You have some good attitudes there and some need work. Overall my needs were taken care of and I am a satisfied customer

dewayne b.  |  First Impressions 
Clasificación:
1.0

didn't check in equipment for three days and doubled charge.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

AUGUSTIN T. 
Clasificación:
3.0

El cliente no dejó un comentario.

James T. 
Clasificación:
3.0

The only thing I wasn't pleased with was I paid for my storage a month before the due date and only used it for 6 days àfter and they told me that they don't prorate so basically I lost 174.00 because I didn't need the storage anymore that is a lot of money to give away I think if the person doesn't need it for the whole month they should be able to get the difference of the days that they didn't use back especially if it was only a few days àfter the month started

jovita f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL F. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT H JR C. 
Clasificación:
5.0

Excellent service to drop off this trailer. It was fast and easy to handle and the young lady who met me was very friendly and efficient. I personally only use this location when renting or dropping off due to the location and great service.

LEON L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul W.  |  Overall Experience 
Clasificación:
3.0

Return process is slow. Have more people working the counter.

GARY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon H. 
Clasificación:
5.0

good service

Stephen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha G. 
Clasificación:
5.0

This location always gives exceptional service

SAM E. 
Clasificación:
3.0

Service is very slow. Only one person at the counter while several are in the break room doing nothing. Returns should be very quick since that is when the company actually gets paid.

Gary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL R.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

JESSICA B. 
Clasificación:
5.0

When I went online to make reservation, it was showing I'd be charged over $250 for what turned out to be a $65 rental for one day. I actually had to call store to get the correct amount. I almost didn't call as price quoted was to much.

JACINTO P. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARLES M. 
Clasificación:
1.0

Have better pick up help, did not get acknowledged and had to ask that I get checked in. A fuse was out on my pickup they did not have a fuse and had to go get one I am sure this must happen sometimes. Over all not good business operators. Drop off was a night just as bad. Local drop off dealer said they would not take it. Called 2 other local dealers and was told the same thing. I call customer service and they told me to return it to the listed drop dealer. I went there and was agin told they would not take it, after me saying I was going to leave anyway they finally took it. A real poor way to run a business. Dick Patterson.

RICHARD P. 
Clasificación:
5.0

Great service and very friendly staff

Keith A. 
Clasificación:
5.0

Ez check out, they did all the work

buddy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor D. 
Clasificación:
5.0

A BIG thank you to 'Brandon Tongate' for his courteous assistance! I arrived after hours to return the vehicle and was having trouble seeing what to do and after sitting in the truck for 5 minutes trying to shine a light on the small print... Brandon (who was off the clock) and leaving to get in his vehicle came and assisted me with clear and professional help without any regard for being OFF work and naturally in a hurry to get home. Kudos for an asset he is to your workplace. Such dedication to company and customer is a rarity these days! By the way, I am a ''senior citizen' who values such displays of professionalism. BIG thank you to Brandon and U-Haul.

Sam E. 
Clasificación:
5.0

Shawn is awesome and will recommend

Robyn D. 
Clasificación:
3.0

Totally unfair to only have one worker at the facility. The young man working was very efficient but only so much one person can do!!!!!!!!

THEODORE S. 
Clasificación:
2.0

Very poor customer service the General Manager was no help, if I had another choice that morning I would have left and went to it. The trailer was dirty from road mess.

WILBUR C. 
Clasificación:
5.0

They did the best job they could as they were clearly understaffed and overworked. It was hard to watch them have to manage so much, but they really tried their best. Shawn was outstanding At trying to fix things after the people on the phone gave us a different unit than expected. I really appreciated it.

Kelly B.  |  First Impressions 
Clasificación:
5.0

The young man who checked me and and handled the return, Brandon, was excellent. Cheerful, helpful and informative. I appreciated his expertise and professionalism.

JOHN H. 
Clasificación:
5.0

I've rented vehicles from this location before I have had issues in the past the new manager that you have the young lady I'm sorry at this moment I don't recall her name is awesome keep her do not lose her she is a very good employee I had a good experience and I will recommend them to everybody thank you

DANIEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBYN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Blakely M. 
Clasificación:
3.0

Arrived at opening for a hitch installation appointment to be told they don't install hitches!. I bought the parts and put them on myself. Also, I had to grind away much of the powder coating on the hitch/ball mount down to bare metal on much of the unit to even get it to go into the receiver. That shouldn't be!. Not one of my better days. I'd like to know what can be done to rectify this part that will rust?.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY M. 
Clasificación:
3.0

Brandon was very helpful

HENRIETTA M. 
Clasificación:
3.0

make sure your truck are clean this one was not sweep out. Plus it had three hand trucks.

Jay B. 
Clasificación:
1.0

Before I dropped it off and put in the gas that was in it when I received it and they told me it was not charged me $20

amber R. 
Clasificación:
3.0

The customer service check in guy was terrible not very friendly either. I rent a lot and this location has been better very sad.

KEITH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Idanis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward O. 
Clasificación:
5.0

Thank you. I've used this location a few times and I'm very happy with the way I was treated and the employees that helped me.

Dominic M. 
Clasificación:
5.0

Extend hours to 8pm!

Joseph N. 
Clasificación:
3.0

Not as friendly as should be

EDWARD C. 
Clasificación:
5.0

The staff was awesome!!!

Robbin P. 
Clasificación:
5.0

We got there at 7:30 at night and there was a guy working there that said he would take care of everything and he did. We were out in five minutes

Miami Ops P. 
Clasificación:
5.0

keep up the good work

JOHN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jay B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MANUEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

Nothing at this time.

MONICA M. 
Clasificación:
4.0

The truck was really old and beaten up pretty good. I believe it got really bad gas mileage and probably needs to be put out to pasture.

TINA A. 
Clasificación:
5.0

More workers

PAUL J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Manuel F. 
Clasificación:
3.0

Make sure the trailer tail lights work in all modes including parking/running and the roller door works smoothly both up and down.

KELLY F. 
Clasificación:
5.0

Great staff & great Service!

COLLEEN H. 
Clasificación:
5.0

Great staff & great service!

COLLEEN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN A. 
Clasificación:
5.0

Thank you for maki g my storage and rental a great experience!

Colleen H.  |  Overall Experience 
Clasificación:
5.0

Great and easy check-in. needed two trailers at the same pick-up, Brittany went above and beyond to get us in and out quickly, even though she was working alone. will definitely use Garden St Uhaul again

Caleb B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Victoria C.  |  Overall Experience 
Clasificación:
5.0

Everything and everyone at location is wonderful. High five to Brittany and Vincent for great customer service. The U-Haul 1800 experience leaves A LOT to be desired. Hold times are excessive and often you wait and then are told to call regional number number and wait on hold again.

SUSAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETTEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy M. 
Clasificación:
5.0

Brittney was great, being the only member working, she had us checked out to two trailers so fast. Thanks Brittney.

Caleb B. 
Clasificación:
5.0

Employee (last name Byrd?) was very nice and helpful. Quick and easy return

COLLEEN L. 
Clasificación:
5.0

Please make sure your new personnel is given time to familiarize themselves with computers and your programs. Tell your managers to be patient.

ALBERTO J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kent B. 
Clasificación:
5.0

Very good customer service

RODNEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie L. 
Clasificación:
5.0

The service I received was well appreciated. One of my problems with moving is that I don't do it everyday, and am not so good at it. The person who checked me in seemed to understand that and helped me a lot by practically walking me through the check out procedure. He helped me with everything I needed to know. I wish I received that kind of understanding help every time I move. Gracias.

Frank A. 
Clasificación:
5.0

Thank You.

william P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALIZAY A. 
Clasificación:
5.0

The three young men who were working today, were amazing. My reservation at another location was messed up and they stepped in immediately to accommodate my move. The truck was fueled, easily accessible and clean. I am very happy with this location and staff. I will be a repeat customer

MEGHAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick R. 
Clasificación:
5.0

Nice people. Good equipment.

WILLARD R. 
Clasificación:
3.0

The main issue I had was that my due date would be on the 28th of the month and whenever I would try calling in, I'd be placed on hold for upwards of about 40-50 minutes and eventually I would have to give up. I had to wait for a representative to call me to remind me that it was past due and then ended up paying a late fee because I couldn't get through to call in. Other than that, that's the only issue I had.

Heather H.  |  Overall Experience 
Clasificación:
2.0

Overall I don't have any complaints with the storage facility at all. There are some bugs here and there. The property could be cleaned up better (trash, broken glass, etc). They could pay their employees better (one time while I was there seeking assistance, there was only 2 employees. One of them walked out on the job due to understaffing stresses & not paid enough to do everything with just 2 people). Oh! And not to mention, the reason why I left this place. They kept going up on rent multiple times. One time I rent went up 2 times in about 3 months timeframe! It got stupid expensive super quick. There are much more affordable options literally everywhere else.

seth h.  |  Overall Experience 
Clasificación:
4.0

The facility was hot and the storage unit was rusty. But the staff was very friendly and helpful.

Gina B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mike d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C.  |  Overall Experience 
Clasificación:
1.0

1st floor unit up a flight of stairs with no elevator, no map of facility had to try 5 different doors to find right area, cockroaches in unit, this place was a joke

DYLAN HOMER S.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul C.  |  First Impressions 
Clasificación:
5.0

Helpful, fiendly staff.

Ester S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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