Comentarios de los clientes para U-Haul Moving & Storage of Tilton

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Tilton

Clasificación general:

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Kenneth M.
Clasificación:

Never going to use UHaul again!! I will never use UHaul again and I am going to review it online everywhere I can to let the world know how badly UHaul treats it's customers.

Donnette F.
Clasificación:

I never recieved the appliance dolly so that took time away from us as we started packing the truck at 4am and the location did not open until 7 or 9. At this location they didn't have the size truck needed. So we had to do more trips that I didn't need to do.

christine b. | Overall Experience |
Clasificación:

The fees are simply too much for me to pay at this time. I had asked for late fees to be waived on at least 3 separate occasions as I simply was having a difficult time paying and would wind up paying my storage rental late. I was promised that management would look into waiving the fees and I never heard back on any of 3 occasions.

Alicha S. | First Impressions |
Clasificación:

Like that they got me in and they handled everything and I didn't have to worry about anything and that's what I call good service thank you

ed S.
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Very helpful knowledgeable staff auto trailer towed awesome both empty and loaded. Your now my U Haul store if and when I need to move anything.

wayne F.
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You guys did everything correct and were friendly and professional. Thank you

mark p. | Overall Experience |
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Ramona is awesome

lisa M.
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El cliente no dejó un comentario.

RALPH R.
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Always had and A+ experience here. My 3rd time here.

Richard A.
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El cliente no dejó un comentario.

Edwin W.
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El cliente no dejó un comentario.

kelly P.
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Repeat customer to this location. Love the fast friendly and professional service i always receive.

Frank B.
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El cliente no dejó un comentario.

Semyon P.
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El cliente no dejó un comentario.

Joseph K.
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El cliente no dejó un comentario.

carole H.
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Honestly, that pick up is so well maintained that it made me want one of my own.

Sarah D.
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El cliente no dejó un comentario.

Allison M.
Clasificación:

I would if there was no other option. I feel the mileage charge was excessive and when I picked the truck up it had 3/4 tank of fuel, which is what I returned it with however I was charged on my invoice for an additional 2.2 gallons, I called and got no where with them they insisted it had more in it when I picked it up.

Timothy F.
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El cliente no dejó un comentario.

Ryan Patrick C.
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They are very friendly!

Ned W.
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El cliente no dejó un comentario.

Christine C.
Clasificación:

Excellent

Donald A.
Clasificación:

My experience was outstanding. I had reserved online and the vehicle I requested was all set up when I arrived. It was in excellent condition and super clean. Mike did a pretrip inspection walk around of the vehicle with me and pointed a number of features. He answered my questions about toll road billing and additional driver. He also suggested moving equipment like blankets and a dolly, as well as options for storage units, which we decided we did not need. The return experience was outstanding as well and took no more than a few minutes. I would strongly recommend this location.

Jonathan R.
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El cliente no dejó un comentario.

Kaiden K.
Clasificación:

Why have contactless pick up that makes me go inside to pick up the key and have to deal with a person without a mask? That's not contactless.

Bryan S.
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Nothing. The staff was professional and courteous, and the equipment clean and in working order. Excellent location.

Victoria S.
Clasificación:

We got there at 8 AM as scheduled to pick up the truck. There were two very helpful people there ready to assist. The truck was pulled out front with the keys in it and they dolly and quilts already in it ready to go. Great service!

Thomas H.
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El cliente no dejó un comentario.

Michelle S.
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El cliente no dejó un comentario.

Earl G.
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El cliente no dejó un comentario.

Michael O.
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El cliente no dejó un comentario.

Phil S.
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Very good professional service I did not have to wait long for the vehicle I would go there again

Linda M.
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El cliente no dejó un comentario.

Thomas C.
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Very friendly and accommodating. No mask was required!

Arthur S.
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El cliente no dejó un comentario.

David A.
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El cliente no dejó un comentario.

Susan H.
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El cliente no dejó un comentario.

William G.
Clasificación:

Great team

WILLIAM Z.
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El cliente no dejó un comentario.

Cheryl A. | Overall Experience |
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El cliente no dejó un comentario.

Aaron P.
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El cliente no dejó un comentario.

Charles M.
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I have rented quite a bit of UHaul equipment, trailers and trucks. That little 5 x 8 trailer I used this time was the best of all I have hauled, followed like it was part of my truck. I told the fellow at the dealership to "do not let that one go out of state or leave here, best I ever used, might need it again," plus, you cannot beat the price anywhere. Edward the fellow I dealt with at the dealership is also a true professional and very nice.

Edward B.
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El cliente no dejó un comentario.

Andrew C.
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El cliente no dejó un comentario.

Scott R.
Clasificación:

Nothing

Daniel B.
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El cliente no dejó un comentario.

George H.
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This was a very good experience. They are very good with their covid procedures. I felt comfortable dealing with them

Christopher C.
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Mona is always great

Wayne F. | First Impressions |
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All staff professional and helpful.

William G.
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El cliente no dejó un comentario.

lynn D.
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El cliente no dejó un comentario.

Susan B. | Overall Experience |
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Thanku fro the help and u guys are so grat i will go thoue u guys agong

Andrew C.
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El cliente no dejó un comentario.

RICHARD S.
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The Tilton facility was very professional and attentive to serving my needs in an efficient manner.

Ralph Q.
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The entire process was quick simple and inexpensive. Mind you I only rented a motorcycle trailer, but getting it was easy and returning was even easier. When I returned I barely got out of my truck.

David R.
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My wait time was entirely too long at both pickup and return. I made my reservation online and reserved a pickup for 9 am. I arrived at 9:10. A woman was picking up a trailer. Due to computer issues, phone issues, your sole employee having to hookup her trailer, and your employee deciding to take care of a returned trailer ( by someone who came after me), I had to wait 45 minutes or so, and was late to my job site. Similarly, when I returned the pickup, your employee had to go unhook a trailer....while I waited. Both employees were courteous..... but you processes are poor.

janna H.
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El cliente no dejó un comentario.

Barbara A.
Clasificación:

Great service. Location could be tough to get in and out of.

robert F.
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El cliente no dejó un comentario.

BRUCE T.
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Staff came out of office and met me in the drop off area. Check in went fast. Very friendly.

SCOTT M.
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Just an after hours drop. All good!

daniel O.
Clasificación:

Need additional help

Carl O. | First Impressions |
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Ramona was very helpful!!

RICHARD S.
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My needs were met in a timely, professional manner.

Wendy R.
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No improvements needed. Excellent customer service. Perfect experience.

Anthony L.
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El cliente no dejó un comentario.

Thomas D.
Clasificación:

Nothing, service was great

Greg G.
Clasificación:

Picked up U-haul (very loud) returned next day and blamed for cadillac converter being cut. I explained truck was very loud when picked up that it wasn't done in my time

Richard B.
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El cliente no dejó un comentario.

Rhoda F.
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El cliente no dejó un comentario.

Kerry J.
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El cliente no dejó un comentario.

Laura P.
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Excellent experience.

John P.
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El cliente no dejó un comentario.

Chris H.
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El cliente no dejó un comentario.

Charles T.
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El cliente no dejó un comentario.

Dana L.
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El cliente no dejó un comentario.

Guy R.
Clasificación:

Good experience and friendly staff.

Vincent P.
Clasificación:

El cliente no dejó un comentario.

Emma A. | First Impressions |
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El cliente no dejó un comentario.

Graeme B.
Clasificación:

El cliente no dejó un comentario.

Goearge T.
Clasificación:

I was astonished to get a request to unlock my cell phone from U-Haul. This related to capturing an image of my driver's license. Does U-Haul honestly believe this software can escape being hacked? A systemic data breach would create an astonishing legal liability. That is a crazy risk for anyone to take. Though your attorneys may think the mouse print in the cram-down on-line contract will protect, the reputational risk is huge. This is not the old U-Haul I used and trusted enough to pre-pay in an effort to be Covid considerate. New management is showing errors galore there.

PHILIP P.
Clasificación:

Great customer service.

Garrett D.
Clasificación:

The service was great I would have preferred a trailer with a bit more tread on the tires.

Philip G.
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El cliente no dejó un comentario.

Tonya Y.
Clasificación:

El cliente no dejó un comentario.

SIMON B.
Clasificación:

Good U-Haul location and employees. Love the 6x122 cargo trailers.

Susan B. | First Impressions |
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Thanku guys fro the help u guys are the best and cheper and freindly and nices

Bruce R.
Clasificación:

Manager can't hire anyone willing to work so wait times can be long but she does everything she can to assist and will get you what you need.

Karen P.
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The manager was excellent! Best U-Haul experience ever! I have moved several times.

William G.
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Very professional, able to help me even though my reservation was not in the system.

Steffanie J.
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El cliente no dejó un comentario.

David D.
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El cliente no dejó un comentario.

SCOTT P.
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El cliente no dejó un comentario.

Valerie G.
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El cliente no dejó un comentario.

Ken S.
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Very nice experience. Not expensive at all. Will do it again. Everyone that works there was nice to deal with.

Patrick F.
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El cliente no dejó un comentario.

Raquel M.
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El cliente no dejó un comentario.

BRIAN T V.
Clasificación:

When booking online the contract stated it included 121 miles. When I dropped it off I was informed only 84 miles were included. I showed the gentleman my online reservation showing 121 miles. I don like this bait and switch tactics.

Philip G.
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El cliente no dejó un comentario.

Bruce R.
Clasificación:

Wait times can be long. Corporate needs to do more to help locations hire staff. U-Haul web site does not work and ineffective. Said locations had equipment when they didn't and other locations didn't have equipment when they did. If it wasn't for the fantastic service of the manager at this location I would not use U-Haul

Joanna F.
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El cliente no dejó un comentario.

Jason H.
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El cliente no dejó un comentario.

Keith B.
Clasificación:

had several problems with uhauls website trying to reserve equipment

Nicholas M.
Clasificación:

Ramona was efficient, courteous and extremely helpful and knowledgeable including the extra care she provided in following Covid guidelines like I have never seen anywhere to keep us all safe. She made our return super easy after hours and was even willing to come back in to assist us with unhitching procedure if needed. Could not ask for better service or experience!

LOLAY C. | First Impressions |
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El cliente no dejó un comentario.

sara M.
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El cliente no dejó un comentario.

Russell K.
Clasificación:

They could not have been more courteous and helpful. Great! I also rented a 6x12 trailer in U-Haul Lebanon NH same weekend under my neice's name....same thing, went out of their way to help!

Rudy V.
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Now this was more like it. A very friendly worker was right there to greet me, inspect the truck and email my final receipt.

ROBERT F.
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paula was awesome & helpful with some of the issues we had

David M.
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El cliente no dejó un comentario.

Johnna s. | First Impressions |
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El cliente no dejó un comentario.

Joeseph M. | Overall Experience |
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Ramona and crew were fantastic! Every question,concern, comment was answered professionally and what a great place to store my belongings. I had 3 storage units and rented numerous amount of trucks. Every time I rented out a truck they were there to greet me and was very courteous. Thank you Ramona and family!

inhyong l. | Overall Experience |
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Very friendly services, good security control and convenient hours at the location were impressive. I especially appreciate the manager, Ramona, who ensured that everything was ok with my needs. Thanks Ramona.

Felisha C. | First Impressions |
Clasificación:

Price is a little high

Charles F. | Overall Experience |
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Friendly and helpful staff

Lynne G. | First Impressions |
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El cliente no dejó un comentario.

Peter H. | First Impressions |
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Ramona was terrific and I look forward to a great rental experience.

Ellon T. | First Impressions |
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El cliente no dejó un comentario.

KELLY C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

derrick m. | First Impressions |
Clasificación:

Good job!!!

Tina H. | First Impressions |
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Amazing service and the people were so kind curtis and helpful. I would highly recommend them

Joeseph M. | First Impressions |
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Wonderful people running this location but the storage units are rather small. The 10' x 15' is high but not very long. Harder to stack boxes high because the weather factors will cave in boxes.

brent p. | Overall Experience |
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The staff there was really humble and resourceful to my situation and I appreciated all the help they offered.

PENNY E. | First Impressions |
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I love this location nice friendly service who go above and beyond to help the customers. I store my Harley here and it is safe and secure! I recommend this place to anyone who in need or space.

Rick P. | Overall Experience |
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Great people running this place! They do all they can to try to accommodate you!

RAY B. | Overall Experience |
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The manager and personal were above and beyond I feel the security was top notch respectful and I would always recommend this haul to anyone by far one of the better hauls I have ever used thank you.

Stephen C. | First Impressions |
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Extremely helpful and pleasant! Thank you!

Karen D. | Overall Experience |
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A+

william b. | Overall Experience |
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Thanks for your help organizing several moves while I was remotely located. Everything went as planned on my arrival.

tom p. | Overall Experience |
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Romona and Tony are absolutely fantastic to work with.

Valiere H. | Overall Experience |
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I will be back in the fall!!! Ramona is a definite attribute to UHaul

Angela M. | Overall Experience |
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Ramona was great; however the overall customer service has been a poor experience. Will NOT be a returning customer.

Andrew P. | First Impressions |
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Responsive, patient, knowledgeable, and clear.....It was a pleasure talking with them and getting us onboard.

trish t. | Overall Experience |
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Was too expensive

Renee G. | Overall Experience |
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I felt very secure leaving my belongings at this storage unit, and it was very convient as well.

tom p. | First Impressions |
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Tony was a pleasure to work with

Teri K. | First Impressions |
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Our customer service agent was awesome. She answered all of our questions, was pleasant and enjoyable to work with

Janise d. | Overall Experience |
Clasificación:

Fast and great people

minoo m. | First Impressions |
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Ramona, the manager at this U-Haul location, has been consistently a strong and effective professional and this time was no exception. She is a true asset to your company. Thank you again, Ramona!

Janise d. | First Impressions |
Clasificación:

Great service and fast

Garry L. | Overall Experience |
Clasificación:

good experience

ROBERT B. | Overall Experience |
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Very well run and organized facility

jean s. | First Impressions |
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What a pleasant experience it was from contact to finish renting storage units from this business, Very nice business, Neat and clean, Owner went out of his way to give me such good service. I

Carolyn J. | Overall Experience |
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Helpful staff.

Earl W. | Overall Experience |
Clasificación:

Good location.

John C. | First Impressions |
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Great staff helped me with all my needs they were fantastic.

Terry B. | Overall Experience |
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Excellent staff, thank you

Delia S. | Overall Experience |
Clasificación:

Very helpful & friendly staff

Nicolas B. | Overall Experience |
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No comments

Marnix V. | Overall Experience |
Clasificación:

All of our furniture from the U box is ruined due to mold, thousands of dollars worth.

Kelly B. | Overall Experience |
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Easy in and out. I didn't have any problem at all storing my 31' motor home in their lot. No problem with security at all. It worked out perfectly for me.

Douglas C. | Overall Experience |
Clasificación:

Great place

Theresa L. | Overall Experience |
Clasificación:

They need more help on the weekends. It’s hard to get things done in a timely manner when there is one employee trying to run the place and take care of everything, especially on a weekend.

GARRET B. | Overall Experience |
Clasificación:

constant rate changes, (four in two years), plus cameras in only the first two rows provided security only to some. Moisture issues as well as gaps to other units allow bugs and other pests in.

JENNIFER G. | Overall Experience |
Clasificación:

Very Friendly and helpful. Had a storage unit here for 3 + years with no problems. Very helpful with the Ubox too.

minoo m. | Overall Experience |
Clasificación:

Ramona was professional, efficient, friendly, prompt, and did not miss a beat. Recommend highly and appreciate her hard work.

ariana z. | Overall Experience |
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Easy to move in and move out. Nice, simple, clean, well-lit and well laid out.

ann g. | Overall Experience |
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Ramona and her staff were helpful and very accommodating. I would highly recommend this U-Haul location for your moving and storage needs.

Cherie L. | Overall Experience |
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Great experience

Katelyn A. | Overall Experience |
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My beds got covered in mold alert worse place I have ever stored my stuff.

Lawrence C. | Overall Experience |
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Would use this facility again

Mike G. | Overall Experience |
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I payed for 24 hour access and the gate was broke or not working all those years I paid for a service and not got anything for it what A SCAM you have going

Brenda L. | Overall Experience |
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The online payment plan is helpful and relatively convenient.

marion l. | Overall Experience |
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I would use U-Haul storage again

Rebekah W. | Overall Experience |
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All workers very kind and helpful

Bob M. | Overall Experience |
Clasificación:

Thx. 👍

Michael G. | Overall Experience |
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Thank you for everything

Charles B. | Overall Experience |
Clasificación:

Terrific friendly and helpful staff

Ken P. | Overall Experience |
Clasificación:

Outstanding customer service. Friendly, courteous, and very knowledgeable staff. It was a pleasure to do business with them.. 5 STARS for them.

James K. | Overall Experience |
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From Day one, Tilton storage was Excellent, The staff that I came in direct contact with was exceptional, Both Carly the original manager and her replacement Ramona were outstanding, Wonderful people

BARBARA J. | Overall Experience |
Clasificación:

It was quick and prompt

Ben F. | Overall Experience |
Clasificación:

Staff was rude

Fred C. | Overall Experience |
Clasificación:

Great and very efficient manager.

Randy S. | Overall Experience |
Clasificación:

Great experience

No se han enviado comentarios para esta ubicación.

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