Comentarios del cliente para U-Haul Moving & Storage of Tilton
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Tilton
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Cheryl F. en
The building is small and on busy days it is crowded. A bigger facility would be great.
Jessica B. en
Your computer system and payment terminals need a major overhaul. Your employees and your customers should never have to experience technical difficulty in the length as it was
jay L. en
All interactions with droll off staff were poor. All 3 people I interacted with had bad attitudes. They keep on mentioning about the missing pieces and that the people in the Massachusetts pick up location did a poor job in providing service to me. Their conversations were very unprofessional and inappropriate.
James M. en
loved everyone involved...super nice folks...love this store and will be back for more when in need....
Ali W. en
Needs better customer service, especially by the woman....too loud and defensive. Staff needs better training. Some seem confused like they don't know what they're doing and sometimes mess reservations up. Admit the mistake instead of talking around it!!
Michael F. en
The staff were very helpful in helping to get us to what we needed. We had an issue with our electrical connection and they were able to fix it so we could get on the road that day. Thank you!
Curtis M. en
Was charged $17 for being a hair under the gas mark I borrowed it at. Paper says 4.75 per gallon and there is no chance it was 4 gallons under. Very frustrating considering I just filled up using the recommended amounts and I came out a smidge under.
Kevin P. en
The location needs better parking and access for customers. Staff is great.
Deborah B. en
Easy tras action friendly staff Third time I used u haul. Love them
Jim F. en
Again, awesome experience. Rep was at the truck before I got out. Inspection was quick and easy. I donated a little more gas than necessary to ensure there was enough. I may utilize the storage space for the month and possibly beyond. Rep clearly offered that and again, was extremely friendly and helpful. Overall UHaul experience was great for truck itself and better because of the quality of your people. Please seek them out and let them know how much I appreciated them!!
donald G. en
The originally reserved pick up location was in Campton, NH...about 40 miles north of where we were later informed the closest requested vehicle was located. As a result we had to pick up the vehicle a day early at an additional charge. We were however given an additional mileage credit to compensate for the additional distance to our usage point
M Kathleen D. en
Was very frustrating to have only one person at desk who had to keep answering the phone to reservations that day when I reserved on line over one month prior ... stood there for over 30 minutes as he was trying to help someone in person as well. When second staff member came back.... she took more calls rather than helping us!!!???????
Jason S. en
The manager of the store was amazing and patient!! We had some issues with our cards and she worked with us and was absolutely amazing!! All of the employees were very helpful and courteous!! They were all awesome in our stressful crazy life. They were all just so calming and let us know that everything was going to be ok and we had nothing to worry about. We are extremely grateful to all of them!!
Kandi S. en
There is absolutely nothing to improve on at this location! This location is the cleanest and we'll took care of location for it's size I had ever been in. The staff was very nice, respectful , helpful . The manager was the nicest ,most helpful,the most respectful lady I have ever had the pleasure/ honour of meeting. Romona went over and beyond her management position to help us in our already day 3 of our Uhaul disaster she got us the equipment that should be all uhaul stores standards. Romona was the only lady in the whole state of New Hampshire that I would take a 1400 trip again just to visit again. This lady is the reason I would ever think of using U-Haul again she made me see that not all of U-Haul employees are incompetent, uncaring , useless to Uhaul people.This lady needs to be your company spokes person and training video person cause if all your company employees were like her then your company would never have a complaint or issue you would put all the moving companys out of business!
Rick P. en
Great people running this place! They do all they can to try to accommodate you!
RAY B. en
The manager and personal were above and beyond I feel the security was top notch respectful and I would always recommend this haul to anyone by far one of the better hauls I have ever used thank you.
Stephen C. en
Extremely helpful and pleasant! Thank you!
Karen D. en
A+
william b. en
Thanks for your help organizing several moves while I was remotely located. Everything went as planned on my arrival.
tom p. en
Romona and Tony are absolutely fantastic to work with.
Valiere H. en
I will be back in the fall!!! Ramona is a definite attribute to UHaul
Angela M. en
Ramona was great; however the overall customer service has been a poor experience. Will NOT be a returning customer.
Andrew P. en
Responsive, patient, knowledgeable, and clear.....It was a pleasure talking with them and getting us onboard.
trish t. en
Was too expensive
Renee G. en
I felt very secure leaving my belongings at this storage unit, and it was very convient as well.
tom p. en
Tony was a pleasure to work with
Teri K. en
Our customer service agent was awesome. She answered all of our questions, was pleasant and enjoyable to work with
Janise d. en
Fast and great people
minoo m. en
Ramona, the manager at this U-Haul location, has been consistently a strong and effective professional and this time was no exception. She is a true asset to your company. Thank you again, Ramona!
Janise d. en
Great service and fast
Garry L. en
good experience
ROBERT B. en
Very well run and organized facility
jean s. en
What a pleasant experience it was from contact to finish renting storage units from this business, Very nice business, Neat and clean, Owner went out of his way to give me such good service. I
Carolyn J. en
Helpful staff.
Earl W. en
Good location.
John C. en
Great staff helped me with all my needs they were fantastic.
Terry B. en
Excellent staff, thank you
Delia S. en
Very helpful & friendly staff
Nicolas B. en
No comments
Marnix V. en
All of our furniture from the U box is ruined due to mold, thousands of dollars worth.
Kelly B. en
Easy in and out. I didn't have any problem at all storing my 31' motor home in their lot. No problem with security at all. It worked out perfectly for me.
Douglas C. en
Great place
Theresa L. en
They need more help on the weekends. It’s hard to get things done in a timely manner when there is one employee trying to run the place and take care of everything, especially on a weekend.
GARRET B. en
constant rate changes, (four in two years), plus cameras in only the first two rows provided security only to some. Moisture issues as well as gaps to other units allow bugs and other pests in.
JENNIFER G. en
Very Friendly and helpful. Had a storage unit here for 3 + years with no problems. Very helpful with the Ubox too.
minoo m. en
Ramona was professional, efficient, friendly, prompt, and did not miss a beat. Recommend highly and appreciate her hard work.
ariana z. en
Easy to move in and move out. Nice, simple, clean, well-lit and well laid out.
ann g. en
Ramona and her staff were helpful and very accommodating. I would highly recommend this U-Haul location for your moving and storage needs.
Cherie L. en
Great experience
Katelyn A. en
My beds got covered in mold alert worse place I have ever stored my stuff.
Lawrence C. en
Would use this facility again
Mike G. en
I payed for 24 hour access and the gate was broke or not working all those years I paid for a service and not got anything for it what A SCAM you have going
Brenda L. en
The online payment plan is helpful and relatively convenient.
marion l. en
I would use U-Haul storage again
Rebekah W. en
All workers very kind and helpful
Bob M. en
Thx. 👍
Michael G. en
Thank you for everything
Charles B. en
Terrific friendly and helpful staff
Ken P. en
Outstanding customer service. Friendly, courteous, and very knowledgeable staff. It was a pleasure to do business with them.. 5 STARS for them.
James K. en
From Day one, Tilton storage was Excellent, The staff that I came in direct contact with was exceptional, Both Carly the original manager and her replacement Ramona were outstanding, Wonderful people
BARBARA J. en
It was quick and prompt
Ben F. en
Staff was rude
Fred C. en
Great and very efficient manager.
Randy S. en
Great experience