Customer Reviews for U-Haul Moving & Storage of Tilton

Clasificación:

5.0

Nothing the people you have there are excellentp

Clasificación:

5.0

Staff was very helpful and ensured snowmobile would be safe.

Clasificación:

4.0

I would rent again

Clasificación:

5.0

Brian was great to work with he was very professional,courteous and helpful with everything.He is truly a valuable asset for Uhaul and I would highly recommend him.

Clasificación:

5.0

Very friendly. Equipment was great and the hours convenient for us. Top rating.

Clasificación:

5.0

Easy - staff was great. Process was simple. Great experience!

Clasificación:

5.0

All went very well. The van offers a good alternative to one of the small trucks if you don't have a big load. And I was lucky to get a nearly new vehicle!

Clasificación:

5.0

Rented a 9 x 12 trailer that was very rusty and banged up. It worked fine but even when I put cardboard down, my new furniture got rust stains on it.

Clasificación:

3.0

We struggled with getting our car onto the tow dolly. We were only assisted after 45 mins of trying. The lady who came out was absolutely amazing! She definitely was our life saver!

Clasificación:

5.0

Friendly customer service and easy pick up ad drop off.

Clasificación:

5.0

This review is regarding UHaul Tilton NH ID#790049: Ramona is phenomenal! This has been by far the best UHaul experience I have had as Ramona is organized, efficient, knowledgeable, kind and respectful! I had arrived in NH and after 6months, packed another UBox for shipping out of state--- Ramona always answered with a cheerful voice and was always willing to help and advise-- no matter how many times I called! I am most grateful for her assistance while in NH.

Clasificación:

5.0

All around great help courtesy and easy to wo r k with id reccomend this business to anyone who asked and would say the same to people who didnt ask ,very happy with the treatm we nt i was offered from the hours they were available to the tru c k th r y gave us to the af g ordability couldnt ask for mmore thank you Jay Barton

Clasificación:

4.0

They were very kind and explain how it all works.

Clasificación:

5.0

Did great

Clasificación:

5.0

EVERYTHING HAS BEEN GREAT FOR ME SO I CANT THINK OF ANYTHING JUST KEEP UP THE GREAT WORK

Clasificación:

5.0

People that work there are very friendly I would go back if I had to

Clasificación:

5.0

Well done and reasonable price

Clasificación:

5.0

First-class service

Clasificación:

5.0

Great service. Very easy check in and check out. Very friendly and helpful. Covid friendly...very safe.

Clasificación:

2.0

Goods not slated to arrive for another 1.5 weeks

Clasificación:

5.0

The staff are friendly, reliable and professional. We will definitely be using this location again.

Clasificación:

5.0

Absolutely nothing. They were great. At first I started using the app and it just didn't work out. Not the first time the app didn't work. But they came out and they help me and we switched it to inside completed transaction. Easy peasie

Clasificación:

5.0

When I originally made my reservation it was out of facility approximately 3 mi from my house. At some point within the 24 hours prior to my picking up the van it was changed to a facility 30 miles away. That is absolute BS. You can't do that to customers. I found out as I was sitting in the facility close to my house that it wasn't there. The facility I did pick up my van at was fantastic but that does not make up for U-Haul mismanaging my reservation

Clasificación:

5.0

Ramona always provides exceptional service. I'm a repeat customer thanks to her and her staff

Clasificación:

5.0

Michael was friendly, knowledgeable and went above and beyond with his service!

Clasificación:

5.0

Every thing was great dont change nothing

Clasificación:

5.0

Great service. Easy in and out.

Clasificación:

3.0

I singed up inline so the man picking it up would have no decitions to make, but when he got there he had to make the decitions again.

Clasificación:

5.0

Be more clear about equipment availability at the u-haul rental location. I didn't like the message of " you acknowledge that equipment is not available and a representative will be in touch with you."

Clasificación:

5.0

You guys did a great job

Clasificación:

5.0

Nothing, everything was nicely organized and the man that assisted me was very pleasant and knowledgeable.

Clasificación:

5.0

Outstanding experience... Will use this location again for any future needs...

Clasificación:

5.0

Nothing can improve my experience! The staff is so amazing! The store is organized clean store and vehicles! The store surprised me! It had everything from packing tape to boxes as expected - but the prices were fair (better that I found at the big box stores) and there was all the details from gloves to specialty tape, tv sleeves, comforter bags and more!! Great town resource!!

Clasificación:

5.0

There are no words to express how grateful I am that we could straighten everything out in this pandemic, I only have great things to say about Ramona and her crew

Clasificación:

5.0

CANT THINK OF ANYTHING ALL THE SERVICE WAS GREAT

Clasificación:

5.0

Very friendly group. Quick and easy. One gentleman picked up a trailer for me in another location to make our departure easier. Top l itch crew!

Clasificación:

5.0

Easy and quick return

Clasificación:

5.0

Clerk was knowledgeable helpful and pleasant.

Clasificación:

5.0

SERVICE WAS PERFECT NO NEED FOR ANYTHING

Clasificación:

5.0

Staff was friendly. Once again mask wearing could be improved

Clasificación:

5.0

Great service

Clasificación:

5.0

Excellent location and staff. Very helpful and knowledgable.

Clasificación:

5.0

Everything was excellent. Truck was clean and had no problems with loading and unloading the truck. Would recommend you to everyone that is looking for a UHaul. Very professional staff.

Clasificación:

5.0

All employees worked together as a great team. They were busy, but never ignored me. I can't ask for more than that. THANKS! Kevin

Clasificación:

3.0

This sight should have the service available to deliver and unload pod. Coming from a different state and not knowing any one here made this difficult.

Clasificación:

4.0

It was difficult to connect with receiving location to arrange a pick up. Long wait on phone and no call back when told to expect one.

Clasificación:

5.0

Rent them a truck that does not leak!

Clasificación:

3.0

Never going to use UHaul again!! I will never use UHaul again and I am going to review it online everywhere I can to let the world know how badly UHaul treats it's customers.

Clasificación:

2.0

I never recieved the appliance dolly so that took time away from us as we started packing the truck at 4am and the location did not open until 7 or 9. At this location they didn't have the size truck needed. So we had to do more trips that I didn't need to do.

Clasificación:

4.0

The fees are simply too much for me to pay at this time. I had asked for late fees to be waived on at least 3 separate occasions as I simply was having a difficult time paying and would wind up paying my storage rental late. I was promised that management would look into waiving the fees and I never heard back on any of 3 occasions.

Clasificación:

5.0

Like that they got me in and they handled everything and I didn't have to worry about anything and that's what I call good service thank you

Clasificación:

5.0

Very helpful knowledgeable staff auto trailer towed awesome both empty and loaded. Your now my U Haul store if and when I need to move anything.

Clasificación:

5.0

You guys did everything correct and were friendly and professional. Gracias

Clasificación:

5.0

Ramona is awesome

Clasificación:

5.0

Always had and A+ experience here. My 3rd time here.

Clasificación:

5.0

Repeat customer to this location. Love the fast friendly and professional service i always receive.

Clasificación:

5.0

Honestly, that pick up is so well maintained that it made me want one of my own.

Clasificación:

4.0

I would if there was no other option. I feel the mileage charge was excessive and when I picked the truck up it had 3/4 tank of fuel, which is what I returned it with however I was charged on my invoice for an additional 2.2 gallons, I called and got no where with them they insisted it had more in it when I picked it up.

Clasificación:

5.0

They are very friendly!

Clasificación:

5.0

Excelente

Clasificación:

5.0

All staff professional and helpful.

Clasificación:

5.0

Thanku fro the help and u guys are so grat i will go thoue u guys agong

Clasificación:

5.0

Ramona was very helpful!!

Clasificación:

5.0

Thanku guys fro the help u guys are the best and cheper and freindly and nices

Clasificación:

5.0

Ramona and crew were fantastic! Every question,concern, comment was answered professionally and what a great place to store my belongings. I had 3 storage units and rented numerous amount of trucks. Every time I rented out a truck they were there to greet me and was very courteous. Thank you Ramona and family!

Clasificación:

5.0

Very friendly services, good security control and convenient hours at the location were impressive. I especially appreciate the manager, Ramona, who ensured that everything was ok with my needs. Thanks Ramona.

Clasificación:

4.0

Price is a little high

Clasificación:

5.0

Friendly and helpful staff

Clasificación:

5.0

Ramona was terrific and I look forward to a great rental experience.

Clasificación:

5.0

Good job!!!

Clasificación:

4.0

Amazing service and the people were so kind curtis and helpful. I would highly recommend them

Clasificación:

4.0

Wonderful people running this location but the storage units are rather small. The 10' x 15' is high but not very long. Harder to stack boxes high because the weather factors will cave in boxes.

Clasificación:

5.0

The staff there was really humble and resourceful to my situation and I appreciated all the help they offered.

Clasificación:

5.0

I love this location nice friendly service who go above and beyond to help the customers. I store my Harley here and it is safe and secure! I recommend this place to anyone who in need or space.

Clasificación:

5.0

Great people running this place! They do all they can to try to accommodate you!

Clasificación:

5.0

The manager and personal were above and beyond I feel the security was top notch respectful and I would always recommend this haul to anyone by far one of the better hauls I have ever used thank you.

Clasificación:

5.0

Extremely helpful and pleasant! Thank you!

Clasificación:

5.0

A+

Clasificación:

5.0

Thanks for your help organizing several moves while I was remotely located. Everything went as planned on my arrival.

Clasificación:

5.0

Romona and Tony are absolutely fantastic to work with.

Clasificación:

5.0

I will be back in the fall!!! Ramona is a definite attribute to UHaul

Clasificación:

2.0

Ramona was great; however the overall customer service has been a poor experience. Will NOT be a returning customer.

Clasificación:

5.0

Responsive, patient, knowledgeable, and clear.....It was a pleasure talking with them and getting us onboard.

Clasificación:

4.0

Was too expensive

Clasificación:

4.0

I felt very secure leaving my belongings at this storage unit, and it was very convient as well.

Clasificación:

5.0

Tony was a pleasure to work with

Clasificación:

5.0

Our customer service agent was awesome. She answered all of our questions, was pleasant and enjoyable to work with

Clasificación:

5.0

Fast and great people

Clasificación:

5.0

Ramona, the manager at this U-Haul location, has been consistently a strong and effective professional and this time was no exception. She is a true asset to your company. Thank you again, Ramona!

Clasificación:

5.0

Great service and fast

Clasificación:

5.0

good experience

Clasificación:

5.0

Very well run and organized facility

Clasificación:

5.0

What a pleasant experience it was from contact to finish renting storage units from this business, Very nice business, Neat and clean, Owner went out of his way to give me such good service. Yo

Clasificación:

5.0

Helpful staff.

Clasificación:

5.0

Good location.

Clasificación:

5.0

Great staff helped me with all my needs they were fantastic.

Clasificación:

5.0

Excellent staff, thank you

Clasificación:

5.0

Very helpful & friendly staff

Clasificación:

4.0

No comments

Clasificación:

1.0

All of our furniture from the U box is ruined due to mold, thousands of dollars worth.

Clasificación:

5.0

Easy in and out. I didn't have any problem at all storing my 31' motor home in their lot. No problem with security at all. It worked out perfectly for me.

Clasificación:

5.0

Great place

Clasificación:

4.0

They need more help on the weekends. It's hard to get things done in a timely manner when there is one employee trying to run the place and take care of everything, especially on a weekend.

Clasificación:

3.0

constant rate changes, (four in two years), plus cameras in only the first two rows provided security only to some. Moisture issues as well as gaps to other units allow bugs and other pests in.

Clasificación:

5.0

Very Friendly and helpful. Had a storage unit here for 3 + years with no problems. Very helpful with the Ubox too.

Clasificación:

5.0

Ramona was professional, efficient, friendly, prompt, and did not miss a beat. Recommend highly and appreciate her hard work.

Clasificación:

5.0

Easy to move in and move out. Nice, simple, clean, well-lit and well laid out.

Clasificación:

5.0

Ramona and her staff were helpful and very accommodating. I would highly recommend this U-Haul location for your moving and storage needs.

Clasificación:

5.0

Great experience

Clasificación:

1.0

My beds got covered in mold alert worse place I have ever stored my stuff.

Clasificación:

5.0

Would use this facility again

Clasificación:

1.0

I payed for 24 hour access and the gate was broke or not working all those years I paid for a service and not got anything for it what A SCAM you have going

Clasificación:

4.0

The online payment plan is helpful and relatively convenient.

Clasificación:

5.0

I would use U-Haul storage again

Clasificación:

4.0

All workers very kind and helpful

Clasificación:

5.0

Thx. 👍

Clasificación:

5.0

Thank you for everything

Clasificación:

5.0

Terrific friendly and helpful staff

Clasificación:

5.0

Outstanding customer service. Friendly, courteous, and very knowledgeable staff. It was a pleasure to do business with them.. 5 STARS for them.

Clasificación:

5.0

From Day one, Tilton storage was Excellent, The staff that I came in direct contact with was exceptional, Both Carly the original manager and her replacement Ramona were outstanding, Wonderful people

Clasificación:

5.0

It was quick and prompt

Clasificación:

3.0

Staff was rude

Clasificación:

5.0

Great and very efficient manager.