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DAVID V.Customer Reviews for U-Haul Moving & Storage of Tilton
Testimonials From Recent Customers
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I hear that this location is expanding. A larger parking lot would definitely be an improvement. The employees were very helpful.
Tyler K.The owner of this place is fantastic! They came through for me when the U-Haul website reservation system failed me. Word to the wise call the rental facility directly if you want to be sure that you will have a truck. The website leaves you hanging until the last minute with no guarantees. I even received a credit on the extra gas that I put in the tank and didn't need. Ramona and Tony, you rock!
Michael K.Everything went well have zero complaints 😌 👌
Steven F.Employees were very helpful courteous and friendly!
ROBERT F.I was surprised that I was not offered a refund for my last payment. I left the facility one day after I paid for the month. I feel that I should have been given a refund
Warren B. | Overall ExperienceThey work very hard to make people happy!
Steven O.Very Good Customer Service by Tony & Associates ! 👍👍
Donald M.Customer service was great. The store was orderly and clean, but smelled strongly of cigarette smoke.
Kaethe G.Enlarge the office for more customer seating. Remove the boxes to the storage facility next door. Service was excellent; please compliment Bill, Amanda, and Ramona for working hard to find me a vehicle during this shortage. Given the location with no taxies, you might consider offering shuttle services to local hotels and car repair dealerships. l
james W.At 8 am I was met with a lady who was rude to me over a technicality. I said I was here to check in while I was fighting to get the lock box to work for my key and she gave me a snide remark. Check in vs. Sign in, something of the sort, but not a good way to start my day.
Sarah H.I've rented here before, the staff always goes above and beyond to accommodate my needs and requirements. Equipment is always clean and ready for work.
Brian T.Josh and Bill Were amazing they were very helpful and went beyond for me I had a situation I was doing a yard sale and I had to be there at a certain time and they were huge help I am I very grateful for their accommodations very friendly and I definitely will come back and rent the truck again thank you Josh and Bill
VICTORIA C.The staff in Tilton are amazing as always. Vehicle was waiting out front, check in and check out was quick and easy
Michael M.They forgot my moving pads
Jacob R.Ramona is great!
Michele H.We were told in binghamton that if we turned it in with a quarter tank of gas, we would get credit. Said they do not do that.
Donald T.Rental went smooth as always. The staff in Tilton is always friendly, helpful and courteous.
Michael M.Not a thing everything is perfect for my experience with the U-Haul people iv done biasness whit
Michael D.Best U-Haul store in NH!
John F.Nothing to improve uhaul equipment is awesome and so are the staff at tilton, NH uhaul. Always have a great experience.
Jacob M.Employee did a nice job hooking up and releasing trailer
Steven M.Staff and facility was great.
Karen H.Nothing,The staff is very professional,location is very clean, and the equipment is in very good shape.
Anthony L.We dealt with this office multiple times and were blown away by the customer service and the effort put if by Josh and Sabrina. Above and beyond every single time, Thank you!
Jolene G.All went well for me. The truck was all set and ready to go when I got there. These people are awesome. 110% satisfied. And drop off was a breeze as well.
Eugene L.The price is a bit high an I didn't use the truck for the full time I asked for it nice people work here
Sherry T.Very easy to deal with. Josh was pleasant and made the experience seamless both picking up and dropping off. Having the rubber matts on the floor of the vans are great
ROBERT N.N/C
Mark M.I dropped the truck off at the wrong location. Apparently there are 2 Uhaul location within 5 miles of each other, in separate towns, with the same address. You should probably call customers and warn them.
Jason P.It was extremely congested and did not have enough help. Took way too long for drop off.
Joan R.When I dropped off the location was open so I didnt have to do it on the website and it went very smooth. Staff was super nice
JAMINE C.I was very pleased with the service I experienced and plan to share with others who need to transport.. I will be using your service again hopefully sooner than later
Mary S.The woman that helped us was wonderful! Very friendly and professional. We would rent from her anytime!
David O.Great location. Friendly and helpful staff. Gracias.
TIMOTHY M.Was more than I was hoping to spend but thats the way it goes
Jennifer Z.Well done overall. Thanks
Roberet S.I think the whole experience was great. The employee I dealt with was incredibly thorough he even brought me my sunglasses that I had forgotten in the first rental as we were switching cars
Kelly J.Everything was great! Outstanding service from Josh too.
BILL D.Ramona is amazing!
Joshua B.The vehicle was extremely old, made very strange noises in the engine, and the transmission acted weird. Most frustrating of all was the cargo door was extremely hard to pull down/push up, the door needs to be oiled or greased. You all charge WAYYYY too much to provide a vehicle like the one I got. I'm extremely disappointed.
Jason B.Extraordinario servicio al cliente
frank R.I found the owner and staff to be very kind and considerate
thomas f. | Overall ExperienceAmazing, helpful, very thoughtful .. would go back anytime. And would recommend to everyone.
Nancy M. | Overall ExperienceExceptional assistance from office staff. 👍👍👍
Susan D. | Overall ExperienceThe Tilton team rocks!!!
Melissa A. | Overall ExperienceThe thing I didn't like is if I was late 4 days, I got charged an additional 20 dollars but if I wanted to move out just a few days after renewal there was no prorated money. I think that's very unfair and would be only reason to not recommend Uhaul's facility.
Kevin R. | Overall ExperienceRamona was always helpful and friendly with whenever I needed help. She made the final moves possible by securing a truck on short notice. Excellent.
JOHN R. | Overall ExperienceThey staff are tremendous to deal with and very helpful.
Robert S. | First ImpressionsTerrific service and efficient-knowledgable management. We will absolutely use this facility in the future and will highly recommend it to others. We could not be more satisfied!!
Peter H. | Overall ExperienceMoved out of a 5x5 unit to a 5x10 box. Worked great. thanks for the suggestion.
Frederick I. | Overall ExperienceWhen upgrading to a larger unit I was told I couldn't get credit for time left on the first unit. I get it for an early departure, but this was an upgrade and I should have been credit for the time already paid for.
Philip G. | First ImpressionsThere was no lock inside as the email indicated, and the latch assembly is in need of replacement. The gentleman in the office was extremely helpful, friendly, and although very busy with other customers at the time, he was great. This guy was super - can't say it enough, wish I could tell you his name, but it was Wednesday late morning.
Philip G. | Online Move InPleasant experience
Dan O. | First ImpressionsVery clean and professional also customer service is so nice thank ypu Brittany for all you do and being so kind .
Renee M. | Overall ExperienceI had a fantastic experience and their team on site was awesome!!! I'm so thankful!
Melissa A. | First ImpressionsContract said 24 hr7 daya week access. I was kicked out of my unit twice that i paid for because without informed info the hrs where changed by the facility live in on site nanager. And wasnt allowed access to my contracted paid for unit. And was blocked from access with signed contract of 24 hr 7 day acess
icson w. | Overall ExperienceExceptional customer service.
Virginia C. | Overall ExperienceI started July 11th 2018. I checked out on May15 2021. I left 4 days after I paid my bill I think it was unfair to keep my last paymnet. I should have been charged for a week at the most not the whole month. I am sure it ws rented the next day.
Karen K. | Overall ExperienceGreat staff and very helpful. Will be a repeat customer in the future.
Michael O. | Overall ExperienceGreat customer service and always helpful if I needed anything will definitely be back if I need to storage unit thanks
Randy N. | Overall ExperienceRomona and staff at Uhaul, Tilton, NH are gracious and competent, made our move so much less stressful. ¡Gracias!
Virginia C. | First ImpressionsStaff was very helpful and ensured snowmobile would be safe.
James C. | First ImpressionsPeople that work there are very friendly I would go back if I had to
DAWN G. | Overall ExperienceWell done and reasonable price
james k. | Overall ExperienceThere are no words to express how grateful I am that we could straighten everything out in this pandemic, I only have great things to say about Ramona and her crew
sean c. | Overall ExperienceThe fees are simply too much for me to pay at this time. I had asked for late fees to be waived on at least 3 separate occasions as I simply was having a difficult time paying and would wind up paying my storage rental late. I was promised that management would look into waiving the fees and I never heard back on any of 3 occasions.
christine b. | Overall ExperienceLike that they got me in and they handled everything and I didn't have to worry about anything and that's what I call good service thank you
Alicha S. | First ImpressionsRamona is awesome
mark p. | Overall ExperienceAll staff professional and helpful.
Wayne F. | First ImpressionsThanku fro the help and u guys are so grat i will go thoue u guys agong
Susan B. | Overall ExperienceRamona was very helpful!!
Carl O. | First ImpressionsThanku guys fro the help u guys are the best and cheper and freindly and nices
Susan B. | First ImpressionsRamona and crew were fantastic! Every question,concern, comment was answered professionally and what a great place to store my belongings. I had 3 storage units and rented numerous amount of trucks. Every time I rented out a truck they were there to greet me and was very courteous. Thank you Ramona and family!
Joeseph M. | Overall ExperienceVery friendly services, good security control and convenient hours at the location were impressive. I especially appreciate the manager, Ramona, who ensured that everything was ok with my needs. Thanks Ramona.
inhyong l. | Overall ExperiencePrice is a little high
Felisha C. | First ImpressionsFriendly and helpful staff
Charles F. | Overall ExperienceRamona was terrific and I look forward to a great rental experience.
Peter H. | First ImpressionsGood job!!!
derrick m. | First ImpressionsAmazing service and the people were so kind curtis and helpful. I would highly recommend them
Tina H. | First ImpressionsWonderful people running this location but the storage units are rather small. The 10' x 15' is high but not very long. Harder to stack boxes high because the weather factors will cave in boxes.
Joeseph M. | First ImpressionsThe staff there was really humble and resourceful to my situation and I appreciated all the help they offered.
brent p. | Overall ExperienceI love this location nice friendly service who go above and beyond to help the customers. I store my Harley here and it is safe and secure! I recommend this place to anyone who in need or space.
PENNY E. | First ImpressionsGreat people running this place! They do all they can to try to accommodate you!
Rick P. | Overall ExperienceThe manager and personal were above and beyond I feel the security was top notch respectful and I would always recommend this haul to anyone by far one of the better hauls I have ever used thank you.
RAY B. | Overall ExperienceExtremely helpful and pleasant! Thank you!
Stephen C. | First ImpressionsA+
Karen D. | Overall ExperienceThanks for your help organizing several moves while I was remotely located. Everything went as planned on my arrival.
william b. | Overall ExperienceRomona and Tony are absolutely fantastic to work with.
tom p. | Overall ExperienceI will be back in the fall!!! Ramona is a definite attribute to UHaul
Valiere H. | Overall ExperienceRamona was great; however the overall customer service has been a poor experience. Will NOT be a returning customer.
Angela M. | Overall ExperienceResponsive, patient, knowledgeable, and clear.....It was a pleasure talking with them and getting us onboard.
Andrew P. | First ImpressionsWas too expensive
trish t. | Overall ExperienceI felt very secure leaving my belongings at this storage unit, and it was very convient as well.
Renee G. | Overall ExperienceTony was a pleasure to work with
tom p. | First ImpressionsOur customer service agent was awesome. She answered all of our questions, was pleasant and enjoyable to work with
Teri K. | First ImpressionsFast and great people
Janise d. | Overall ExperienceRamona, the manager at this U-Haul location, has been consistently a strong and effective professional and this time was no exception. She is a true asset to your company. Thank you again, Ramona!
minoo m. | First ImpressionsGreat service and fast
Janise d. | First Impressionsgood experience
Garry L. | Overall ExperienceVery well run and organized facility
ROBERT B. | Overall ExperienceWhat a pleasant experience it was from contact to finish renting storage units from this business, Very nice business, Neat and clean, Owner went out of his way to give me such good service. Yo
jean s. | First ImpressionsHelpful staff.
Carolyn J. | Overall ExperienceGood location.
Earl W. | Overall ExperienceGreat staff helped me with all my needs they were fantastic.
John C. | First ImpressionsExcellent staff, thank you
Terry B. | Overall ExperienceVery helpful & friendly staff
Delia S. | Overall ExperienceNo comments
Nicolas B. | Overall ExperienceAll of our furniture from the U box is ruined due to mold, thousands of dollars worth.
Marnix V. | Overall ExperienceEasy in and out. I didn't have any problem at all storing my 31' motor home in their lot. No problem with security at all. It worked out perfectly for me.
Kelly B. | Overall ExperienceGreat place
Douglas C. | Overall ExperienceThey need more help on the weekends. It's hard to get things done in a timely manner when there is one employee trying to run the place and take care of everything, especially on a weekend.
Theresa L. | Overall Experienceconstant rate changes, (four in two years), plus cameras in only the first two rows provided security only to some. Moisture issues as well as gaps to other units allow bugs and other pests in.
GARRET B. | Overall ExperienceVery Friendly and helpful. Had a storage unit here for 3 + years with no problems. Very helpful with the Ubox too.
JENNIFER G. | Overall ExperienceRamona was professional, efficient, friendly, prompt, and did not miss a beat. Recommend highly and appreciate her hard work.
minoo m. | Overall ExperienceEasy to move in and move out. Nice, simple, clean, well-lit and well laid out.
ariana z. | Overall ExperienceRamona and her staff were helpful and very accommodating. I would highly recommend this U-Haul location for your moving and storage needs.
ann g. | Overall ExperienceGreat experience
Cherie L. | Overall ExperienceMy beds got covered in mold alert worse place I have ever stored my stuff.
Katelyn A. | Overall ExperienceWould use this facility again
Lawrence C. | Overall Experience