Customer Reviews for U-Haul Moving & Storage of Thomasville

1,842 reviews

1020 Randolph St   Thomasville, NC 27360

(336) 481-0348

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(336) 481-0348

1020 Randolph St
Thomasville, NC 27360

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

The staff was always professional, knowledgeable, excellent service. Would definitely recommend this company

Jimmy King  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Gooch 
Rating:
5.0

Customer did not leave a comment.

Denisa Mcneil 
Rating:
5.0

Everything it was perfect.. keep it

Jimmy Sanchez 
Rating:
5.0

Customer did not leave a comment.

Robert Steede 
Rating:
5.0

This crew working at this location is top notch. Easy explanation of the rental process on a truck. I only had 1 issue that was not their fault at this Thomasville location. The issue was that U-Haul main computer system was down and I could not access my rental until about 40 minutes after my guaranteed reservation time. I had a $50 reservation guarantee, and since it was not the locations fault but it was U-Haul‘s computer system being at fault, I believe that I deserve that $50 credit from U-Haul themselves. I want someone from U-Haul corporate to please honor this $50 credit that I deserve For not being able to follow through with my reservation, guarantee due to your system being down

Frederick Haslett 
Rating:
3.0

Truck had mechanical problems

Jennifer Coe 
Rating:
5.0

Kim Bledsoe goes above and beyond she's the best manager and employee in the company.

Tristian Parker  |  Overall Experience 
Rating:
3.0

Take the sign off the wall that says $0.49 a mile when you are charging $0.89. The gentleman at the desk was very nice and helpful.

ERIN KING 
Rating:
5.0

Customer did not leave a comment.

LaVerne Perkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hobert Waller 
Rating:
5.0

Quick and easy

William Googe 
Rating:
5.0

I was charged approx. $12-13 for refueling by UHaul although I had filled it back to the amount of fuel it had when I picked it up. I assume someone read it backwards when I returned it when comparing the paper to the actual fuel gauge. Thankfully, I had taken a pic of the fuel gauge when I returned it. I sent my pic to one of the team members and supposedly I will be refunded the difference....but I have not seen it on my bank statement yet.

susan Disher 
Rating:
4.0

Customer did not leave a comment.

Tim Morris 
Rating:
5.0

Professional and clean location. Return was fast and problem free. Very nice location. They have everything you would need to move.

James Childress 
Rating:
3.0

Customer did not leave a comment.

Tabatha Maya 
Rating:
5.0

Customer did not leave a comment.

Kenneth Southern 
Rating:
5.0

Customer did not leave a comment.

Michael Samples  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Sandra Carden  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lisa Mccauley 
Rating:
5.0

Customer did not leave a comment.

CHARLCIE FRYAR 
Rating:
5.0

Customer did not leave a comment.

Richard Cody 
Rating:
3.0

It was good in the beginning. I had 2 storage units for over 14 months. Towards the end of my time there, not as good. It became cumbersome to enter and exit the facility. You swiped the card to enter (check in) and if you exited with a cart of belongings and the door shut behind you, you had to swipe the card again (in 2 places) to check out and then check back in. It became a big issue while moving out 2 units. If you pressed the intercom button in the card machine, no one responded. Called to terminate my units. Was put on hold for 7 minutes until someone picked up the phone to disconnect the call. Called back a second time, someone put the phone down on a desk and I could hear conversations. Hung up after almost 10 minutes. Very unprofessional!

Thomas Campbell  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

STACIE STANLEY 
Rating:
5.0

Customer did not leave a comment.

Janelle Portress  |  Overall Experience 
Rating:
5.0

The scheduling was easy and the instillation technician did an excellent job and was very careful to insure that every part of the instillation was completed correctly and that my vehicle was returned to me in better condition than it was presented.

Mark Stabler 
Rating:
3.0

Customer did not leave a comment.

Carman Hollman  |  Overall Experience 
Rating:
5.0

It's All about KIM, your Manager. She was very knowledgeable and very efficient throughout the entire process; which was quick and easy for me! I have had many RENTAL experiences but Kim just blew me away with her personality and smiles! Thanks again KIM!

evelyn stanton  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jason Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin White 
Rating:
5.0

Customer did not leave a comment.

Chris Purrinson  |  Overall Experience 
Rating:
5.0

Thanks for everything and would recommend to others

Christy Jones  |  Overall Experience 
Rating:
3.0

Everything was good until the U-Haul broke down. But U-Haul sent someone to fixed it.

Vicky Alexander 
Rating:
5.0

Customer did not leave a comment.

Kaye Tillman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

scottie boyd  |  Overall Experience 
Rating:
4.0

The only thing I'd note is that I did the online move in process, and when I arrived, I didn't have a lock or an access card in the unit like it said I would've. So I had to find and get my own lock that was good enough to keep my unit secure. I'm not even sure how to get my access card.

DIEMTHUY CHAU  |  Online Move In 
Rating:
3.0

Need to make sure rental equipment is in good condition. The equipment I rented was damaged and they were aware of it, per the employee when I returned the equipment.

Fred Plummer 
Rating:
2.0

Roaches and stink bugs all in the outside units. Had to trash almost everything in my storage.

Michael Fields  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

John Brown 
Rating:
5.0

Customer did not leave a comment.

Brian Widenhouse 
Rating:
1.0

I never rented a storage place from you

Roman Zabinski  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

charles russell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Turpin 
Rating:
4.0

Customer did not leave a comment.

Katlyn Ball 
Rating:
5.0

Had an issue with the lights on the trailer we rented not staying connected as we pulled away from U-Haul Moving & Storage of Thomasville. We returned to this store and they jumped right on the issue and quickly verified the car side of the connection was working and changed the pigtail to the trailer lights quick as lightning. This fixed the issue and we very much appreciated the quick service and support. Great people to rent from!

James Buchanan 
Rating:
5.0

Customer did not leave a comment.

Angel Wright 
Rating:
5.0

Truck was clean and fresh except for the windows inside. Did not notice until after left facility and did not have anything to clean them with.

Andrew Johnson 
Rating:
5.0

Customer did not leave a comment.

Annie Cooper 
Rating:
5.0

Customer did not leave a comment.

Rufus Vance 
Rating:
5.0

Customer did not leave a comment.

JOSHUA STRONG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlotte Kirkpatrick 
Rating:
3.0

Customer did not leave a comment.

Debbye Crump  |  Overall Experience 
Rating:
5.0

Best storage in north Carolina fantastic knowledgeable staff.

Melissa Ipock  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonya Hernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Geralene Ammons 
Rating:
5.0

The bathroom needed cleaning but everything else was always clean.

Kathleen Laskis  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful. Kim Bledsoe is a great person to work with and yes I would recommend to other people.

Jonathan Partee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristina Thompson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sprina Liu 
Rating:
4.0

Customer did not leave a comment.

Robert Wisocky 
Rating:
5.0

Customer did not leave a comment.

Frederick Loving 
Rating:
4.0

Customer did not leave a comment.

LAURA SKINNER 
Rating:
2.0

Keep the commitments that were made by the customer at the locations if a customer pre-pay, make sure that when their appointments are met and confirmed that the store and location can actually meet those commitments and requirements that have also been agreed upon. Telling a customer that if they wait that the installer may refuse to service them if you wait at the store is completely unacceptable when that was something that you chose is at time reserved your service.i would rate this store 1 star.

Travis Devine 
Rating:
4.0

Communication between online orders and the local store needs to be better. I scheduled for a Friday installation but when I got there they told me they don't do any hitch installs on Fridays.

Steven Duke 
Rating:
5.0

Everything is excellent.

muneeba mubarik 
Rating:
5.0

Customer did not leave a comment.

Rodrick Ivery 
Rating:
5.0

Customer did not leave a comment.

Amy Nuttall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael King  |  Overall Experience 
Rating:
5.0

every thing was great, quick and efficient

RACHEL MINTON 
Rating:
5.0

Customer did not leave a comment.

Carman Hollman  |  First Impressions 
Rating:
5.0

The staff that checked me in was knowledgeable and had a wonderful attitude. She was extremely helpful and kind with my special needs daughter. 💕

LAURA ALLRED 
Rating:
3.0

Give a receipt because we didn't get an email or text :(

Jeanie Scott 
Rating:
5.0

Customer did not leave a comment.

Charles Pena 
Rating:
5.0

Customer did not leave a comment.

rami musleh  |  Overall Experience 
Rating:
5.0

My whole experience was outstanding. From the facilities to the staff to the truck I rented. Staff was extremely personable, knowledgeable and professional. I would gladly recommend this location to anyone.

Steven Worley 
Rating:
5.0

Good people! Good product! Thank you!

Nick Fritz 
Rating:
4.0

Customer did not leave a comment.

Sarah Margretta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanne Clifton 
Rating:
5.0

Customer did not leave a comment.

Aisheia wlliams 
Rating:
5.0

Always clean and I felt safe at any time when I was there.

Stephanie Hall  |  Overall Experience 
Rating:
5.0

Everything was outstanding ‼️ In and out quickly and exactly what I needed for reasonable price. Thanks

chris mccullough 
Rating:
4.0

Customer did not leave a comment.

HENRY HUCKS 
Rating:
5.0

Super place. I used it for 3 plus years

Shirley Hazelton  |  Overall Experience 
Rating:
5.0

All employees were very helpful and friendly. This is an excellent facility for many reasons but mainly the employees went above and beyond to help and that made me recommend them to others.

kim huskey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurie Boegner 
Rating:
5.0

Nothing great service thank you Belinda I appreciate you

annell green 
Rating:
5.0

Customer did not leave a comment.

FRANCES Adams  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

BILLIE DOTSON  |  First Impressions 
Rating:
5.0

Always work with Miss Kim she is a very loving caring person

Sandra Jeffery 
Rating:
5.0

Customer did not leave a comment.

Tslitha Roberts  |  First Impressions 
Rating:
5.0

Easy process and great people

Christopher Greene 
Rating:
5.0

Everyone there was helpful and friendly.I would rent from you all again

angela hedwin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANCES PRITCHARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY SCOTT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Garcia 
Rating:
5.0

Customer did not leave a comment.

Whitney Huver  |  Overall Experience 
Rating:
1.0

The best u-Haul storage ever everyone is super nice. I has been dealing with them for four years been wonderful since and the store manager Kimberly is amazing

Kelly Legrand  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna Fuchs  |  First Impressions 
Rating:
4.0

Cleaning the wheels on the Appliance dolly would have been nice. When I picked it up. The wheels had red mud on them. I ask the employee that was outside cleaning a rental truck return, if she could clean the wheels off. She stated that she didn't have any water only air. My concern was, I was going to be taking the dolly over carpet. I cleaned the wheels off.

Barbara Gilchrist 
Rating:
5.0

The service was excellent.

karen zulli 
Rating:
5.0

They need to be vigilant with oil changes. The truck I rented said it needed an oil change. It ran well and it was a good ride. Just the right size!

Cherie Johnson 
Rating:
5.0

Steve was exceptional. He is a great asset. Thank you

Jamie Simpson 
Rating:
5.0

Customer did not leave a comment.

Andrew Johnson 
Rating:
5.0

I've rented a truck twice and rented a unit for a couple years. I had great experiences for every encounter. The inky reason I stopped renting the unit was because I didn't need it anymore.

Victoria Hayes  |  Overall Experience 
Rating:
5.0

DAVID BEARD WAS AWSOME

Sydney Skeen  |  Overall Experience 
Rating:
5.0

Great customer service.

Nicholas Terry 
Rating:
5.0

Customer did not leave a comment.

Whitney Huver  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robert Lamb  |  Overall Experience 
Rating:
5.0

Seems like a top notch Uhaul location. Person that unhooked me is very personable. Enjoyed talking with him!

Michael Dewitt Smith 
Rating:
5.0

Customer did not leave a comment.

Destiny Jackson 
Rating:
5.0

Customer Rep needs to make sure that gas tank is actually what it says it is; I took a picture of mileage and gas fuel amount and it was no where close to what I was told when tenting the truck. However, the problem was rectified by a nice guy named Scott when I explained the situation and showed him my pictures. The truck was in terrible condition as well.

jamie Mills 
Rating:
5.0

Customer did not leave a comment.

Shane Willard  |  Overall Experience 
Rating:
5.0

I love this storage facility!❤️

Gwendolyn Poole  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark wilson 
Rating:
5.0

Customer did not leave a comment.

Misty Johnson   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES HUTCHINS  |  First Impressions 
Rating:
5.0

Tks for your service

jorge ramirez 
Rating:
5.0

The manager and her employees are wonderful

robert Richards  |  First Impressions 
Rating:
4.0

Belinda M..was very good to us and fixed some issues after Uhauls system went down and we could not keep scheduled pick up for a trl!!!! So when we was able, she fixed the dates and delivery time a day later which was great

Kathy Butts 
Rating:
4.0

The truck I rented has a problem with the ignition switch. The key would not turn unless you jiggled it a lot

Shaun Singleton 
Rating:
5.0

Everything about the U-Haul and Thomasville, NC is excellent. Had a storage unit for a couple years and I rented a truck this past Sunday and all I can say is everything and everybody done a great job. We recommend you all to everyone. Thank you again for everything you’ve done for me.

scotty passmore  |  Overall Experience 
Rating:
5.0

rentar the uhaul truck es una buena idea y una buena experiencia 🙏

fernando lojano 
Rating:
4.0

So far so good

Amy Williams  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

SEMAJHAITH PENNIX  |  Overall Experience 
Rating:
5.0

Truly a great experience raining a storage unit and a truck. Great friendly staff that makes you want to do business with them over and over. Thank you to all of them.

Scotty Passmore 
Rating:
5.0

Customer did not leave a comment.

Laura Adams 
Rating:
4.0

Great service and accommodations but feel units a quit pricey.

terry harrison  |  Overall Experience 
Rating:
5.0

The lady at the front was friendly and very helpful.

Chastity Walser  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Matthew Cain  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ronald Hicks 
Rating:
3.0

The trailer I rented had a faulty tire on left side and kept going flat. I had to put air in it 4 times in 24 hours. When I checked it in and notified them they told me they were aware of problem prior to me renting and admitted they should not have rented it to anyone with that tire. I feel I deserve a refund of my rental and if I don't receive a full refund I will never rent anything from u haul again.

Brian Welborn 
Rating:
5.0

Everyone was always so nice and helpful!

Jennie Baker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Taylor  |  Online Move In 
Rating:
4.0

The only reason I cannot give an Excellent rating is because I called and told the person on the phone that I would be moving out soon and was told ok the month would be prorated. Once I moved out I was told NO prorating. Therefore, a lack of communication from the front office leads me to an Above Average rating and that's because the facility was always clean.

Norman Luther  |  Overall Experience 
Rating:
5.0

Everyone there was exceptionally nice and helpful

ANDREW CLODFELTER 
Rating:
5.0

Customer did not leave a comment.

Lauren Houchins 
Rating:
5.0

Customer did not leave a comment.

Alicia Melton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Topping 
Rating:
4.0

Even though your vehicles are supposed to be non-smoking - the van smelled just like smoke, which gave me a headache every time we got in it. When I mentioned it when returning the car, he simply apologized. Secondly the the tire gauge sensor kept going off - which the store employee said they were aware of, but neglected to let us know prior to leaving with the van.

Phillip Register 
Rating:
5.0

Customer did not leave a comment.

Joshua McLaurin  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Ronald Hicks 
Rating:
5.0

Customer did not leave a comment.

Tina Rivera  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Simms 
Rating:
5.0

Customer did not leave a comment.

William Maxon 
Rating:
5.0

Customer did not leave a comment.

Shane Decker 
Rating:
3.0

Customer did not leave a comment.

Mandy Causey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jina vinston 
Rating:
4.0

Customer did not leave a comment.

Linda Hancock 
Rating:
3.0

Customer did not leave a comment.

Donnie Doby 
Rating:
5.0

Customer did not leave a comment.

mindy loudermilk  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ramona Tillman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ramona Tillman  |  Overall Experience 
Rating:
3.0

I was a little worried when I returned the truck. It had a lot of scratches on it and no sticker with the X marking these location. The site you go to and take pictures is a pain. Need a person just to come out and walk truck with you before and after. Other than that all good.

Michael Ell 
Rating:
5.0

Customer did not leave a comment.

Sally Sturdivant 
Rating:
5.0

Customer did not leave a comment.

Wanda Blackwell 
Rating:
5.0

Customer did not leave a comment.

HOLLY DAVENPORT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

dona callicutt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Martin 
Rating:
5.0

Customer did not leave a comment.

Kristina Riehle 
Rating:
5.0

Customer did not leave a comment.

Gordon Bridges 
Rating:
4.0

Super fast and knowledgeable staff. Easy return.

Allison Talley 
Rating:
5.0

Customer did not leave a comment.

Jason Siler 
Rating:
5.0

Customer did not leave a comment.

PATRICK BEHELER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANCES PRITCHARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TINA JOHNSTON 
Rating:
4.0

Customer did not leave a comment.

Lisa Del Rio 
Rating:
5.0

Was a very easy drop off. Just had to turn in the key after filling up with fuel. No complaints. Very quick and simple.

Michael Spesock 
Rating:
5.0

Only downside I saw, was there wasn't any place for a customer to sit while waiting.

Lyle Davis 
Rating:
5.0

Customer did not leave a comment.

Kim Sims 
Rating:
5.0

Customer did not leave a comment.

Eric Epperson Jr 
Rating:
5.0

Customer did not leave a comment.

Nathaniel Henry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JONATHAN JIMENEZ 
Rating:
4.0

Customer did not leave a comment.

Heather Haynes  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

tersea lunsford ewing   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chad Gathings  |  Overall Experience 
Rating:
5.0

Great manager and staff was very friendly to my gamil

Austin Carter  |  First Impressions 
Rating:
5.0

The manager was so helpful with information.

Debbye Crump  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michelle harrison  |  Overall Experience 
Rating:
5.0

Great

BOBBY INGRAM  |  First Impressions 
Rating:
5.0

I love Kim she’s very helpful and she cares about the people. I would recommend this place because of her and the smiling man with such a great smile. It’s very clean and it’s lights are fine, now I do think uhaul is expensive however you’ll trust your stuff being there so that’s a plus. But overall I’m happy with the service.

Candise Overcash  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gabrielle Shaw  |  Overall Experience 
Rating:
5.0

Very professional and courteous staff who were also very patient and kind (Kimberly Bledsoe in particular). Experience was very pleasant throughout.

kim huskey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Emilee ALLAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sylvia Sanchez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

tersea lunsford ewing   |  First Impressions 
Rating:
3.0

It would be nice to have access to my unit anytime I want .and have a key Ann not a key card they are difficult and confusing to work with when they don't want to work.

Evelnyn Shambley  |  First Impressions 
Rating:
5.0

We had the unit for 3 years and it was always wonderfully clean and well lit. We were able to keep seasonal decorations in it and easy access to them.

Cherie Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT CASE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Norman  |  Overall Experience 
Rating:
2.0

The man that wrote me up and working the counter was very unfriendly. He made me very uncomfortable. He was and definitely didn't seem like he wanted to be helpful to me. Your facility was fine it is the help you hired that turned me off.

Craig Berkman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nichol Barnes  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dorina Thompson  |  Overall Experience 
Rating:
5.0

very accommodating, courteous, helpful,

Ronald Norman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Queen-Deauje Jordan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WILLIAMS  |  Overall Experience 
Rating:
5.0

Great place. Staff were excellent. Very helpful.

Thomas Jenkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allison Carter  |  First Impressions 
Rating:
5.0

Awesome customer service

Jomero Booker  |  Overall Experience 
Rating:
5.0

Great customer service

Beverly Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

william dill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramona Tillman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WILLIAMS  |  First Impressions 
Rating:
5.0

Great service. We ended up rented 3 in all. We had a pleasant experience in preparing for our new home We appreciate this facility

Michelle Owens  |  Overall Experience 
Rating:
5.0

Thank you

Paul Liolios  |  Overall Experience 
Rating:
5.0

Customer service Excellent!

Jomero Booker  |  First Impressions 
Rating:
5.0

Too expensive

Jamie Reid  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce Schaffer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cherie Crenshaw  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura Key  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Abby Williams  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TYLER GODWIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gudjon Ellertsson  |  Overall Experience 
Rating:
5.0

Although, I just closed out my unit, which is the second one I've had with you, I was overall pleased with the storage experience and would do it again if I needed to.

Mark Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina Slaven  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina Manning  |  Overall Experience 
Rating:
4.0

It would have gotten 5 stars if air conditioning was working appropriately in August.

Melissa Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dixie Reamer  |  Overall Experience 
Rating:
5.0

The experience I had at U-Haul was absolutely phenomenal the cleaning lady was amazing and deserves a raise the assistant manager was awesome and the general manager is my hero Communication was great any questions I had was answered immediately if there was any problems it was addressed would definitely recommend and would rent from them again.

Jawan Conway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

veronica mcnair  |  First Impressions 
Rating:
5.0

Cheapest one that I know of.

Misty Johnson   |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Martin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT HIBBITTS  |  Overall Experience 
Rating:
3.0

I was pleased with the rental experience other than the issue with being given the wrong storage unit at first which was really an inconvenience.

columbia scott  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miranda Garner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cecelia Mabe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sophia Luther  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LEKIA TERRY  |  Overall Experience 
Rating:
5.0

Thanks!!!

Melissa Causey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Goodman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Briana Passmore  |  First Impressions 
Rating:
5.0

My unit was clean I was very happy to find out they had carts free of charge to assist with unloading I'm very pleased with U-Haul building was very clean I'm impressed

Dorina Thompson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Connie Nareau  |  First Impressions 
Rating:
5.0

Tristian and James are true GEMS! They helped me when I was having a really tough day! I appreciate them SO much!

Janice Moore  |  First Impressions 
Rating:
5.0

Clean facility, manager very friendly and professional

RONNIE PHILLIPS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melinda Caldwell  |  Overall Experience 
Rating:
5.0

Very clean and very well lit. That’s very important to me.

Sandra Blackburn  |  Overall Experience 
Rating:
5.0

I love this place and Kim is awesome and that other dude with the good smile. But honestly they’re friendly and very helpful plus the one with the good smile isn’t bad to look at.

candise overcash  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JULIE SMITH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annie Jowers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN TAYLOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vickie KENNEDY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jaime Osborne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Sowers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffery Stovall  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Ferguson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa Smith  |  Online Move In 
Rating:
3.0

Train your staff to be more careful with women. They don't have to be rude. They didn't even do paperwork for my move out of storage unit and I got charged for the unit after I cleared it out.

cynthia bottenfield  |  Overall Experience 
Rating:
3.0

I don't think the staff I was in contact with really had much customer service training, and definitely no compassion for disabled customers. The facility was clean and well maintained.

Truett Tyner  |  Overall Experience 
Rating:
5.0

Nice people

Jeff Campbell  |  First Impressions 
Rating:
1.0

cost too much for a small unit.

Dylan Lynn  |  Overall Experience 
Rating:
3.0

The loading dock sucks

Becki Crawford  |  First Impressions 
Rating:
5.0

Great facilities and great staff

Dorothy Aikens  |  Overall Experience 
Rating:
5.0

The staff is very professional and friendly. The building is kept very clean. Yes, I do recommend this location to anyone who has storage needs.

gerald Singleton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tonya Hudson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tonya Sykes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kim Kanoy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Fields  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Timmy Stephens  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kayla Bessette  |  Overall Experience 
Rating:
1.0

The young boy was very rude and not very accommodating.

rusty shipes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chantell Blackwell  |  Online Move In 
Rating:
1.0

They auction my things off

Jannete Black  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Milam  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Catherin Bennett  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER BURROW  |  First Impressions 
Rating:
5.0

Staff was always helpful and super friendly.

Darrell Grubb  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Neri  |  First Impressions 
Rating:
4.0

The only issue I had was my reserved storage unit was rented out by the automated system, but the staff quickly offered me an acceptable compromise. I did return the truck two days early and found out I couldn't get credit for those two days because it was a one way rental. I am not exactly happy about that, because we rented the truck four extra days due to my disability, but was able to get done early. No mention was made at time of rental or I would definitely have not prepaid but waited to see if I needed it as the move proceeded in real time. U-Haul took advantage of my need of a flexible time frame and has caused me to look at the company less favorably. I do however want to give credit where credit is due.. the equipment is first rate and attention to ease of use is commendable. Facilities and options available for storage are incredible compared to standard self storage across the market. Security well exceeds need and is priced affordably for the average consumer. Overall I am impressed with where U-Haul has gotten to, I am just disappointed with being taken advantage of regarding prepaid days. Sincerely, T. Tyner

Truett Tyner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicholas Carico  |  First Impressions 
Rating:
5.0

Super Easy! Like a Carvana for Storage...lol

Melissa Nealey  |  Online Move In 
Rating:
5.0

All staff were super friendly and helpful

vanessa draughn  |  First Impressions 
Rating:
5.0

Staff were helpful and efficient. My experience was positive throughout.

Matthew Christian  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

malinda jacobs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Barrow  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEBRA NEW  |  First Impressions 
Rating:
5.0

Kim is always helpful and accommodating. Customer service is the key to any business success and she truly understand that!

Debra New  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian Pennington  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricky Clark  |  First Impressions 
Rating:
4.0

I feel like there should at least be one sliding door unlocked after certain hours. But that’s all I have to complain about. The staff that was scheduled 2/5/22 around 1pm were the MOST helpful and I definitely appreciate all of the work that was done! The staff were so friendly, well mannered and on point with everything!

Xzandria Boger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara Summey  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

PAUL ALBERTSON  |  First Impressions 
Rating:
4.0

Needed to go a few times and was closed.

James Melick  |  Overall Experience 
Rating:
5.0

U Haul Storage is absolutely the best storage facility I've ever used. Climate Control. Very Clean And the Staff treat you like you are family. If you ever want to find a Storage Facility. I would recommend it to anyone. Thanks to Kim Bledsoe and her amazing staff. Sincerely, Wanda & Jesse Sweeney.

wanda sweeney  |  Overall Experience 
Rating:
5.0

Helpful staff. Kimberly was great!

COLE RIGGAN  |  First Impressions 
Rating:
3.0

Average overall experience due to instances were it was difficult to reach facility by phone, staff were curt on phone and did not give caller time to discuss a situation regarding inaccurate information given by staff unfamiliar with checkout procedures. Regular staff member did remedy the situation; however, phone etiquette is lacking.

Deborah Grimes  |  Overall Experience 
Rating:
2.0

When to close out storage building I was told that they email me never email me had go back up there to check on it

Eddy Hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Knight  |  First Impressions 
Rating:
5.0

Made the process easy as possible and was happy to serve us as welll. They walked us threw everything and helped us get to our storage

Desiree Dolan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Claudio Sarmiento  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

susan barnhill  |  First Impressions 
Rating:
5.0

No problems and if I had any concerns it was easy to contact personal if I need storage in the future this is the place for me.

David Dingess  |  Overall Experience 
Rating:
5.0

Very well and friendly workers

MAUTICIO GARCIA   |  Overall Experience 
Rating:
5.0

Awesome Customer Service!!!

Annie Godbey  |  First Impressions 
Rating:
5.0

This is the second time I've needed to use U-Haul storage. Excellent service and clean environment every time

Susan Hackett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donald Roha  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eddy Hill  |  First Impressions 
Rating:
5.0

Buen servicio ,muy buena atención. Gracias por la ayuda a las mudanzas de sus clientes.

MAUTICIO GARCIA   |  First Impressions 
Rating:
5.0

I noticed roaches at the entrance of the storage but luckily none near my items. I did notice a couple of spiders in my boxes but nothing too upsetting. The staff is amazing overall especially the lady that comes in the evening around 4:30pm and stays to closing, who’s short and ethnic. She’s so helpful and I just wish I knew her name.

Ariel Reamous  |  Overall Experience 
Rating:
3.0

We were told a 10 ft unit would be larger enough, that would hold belongings out of a 15ft uhaul truck. Was not had to rent another unit.

Patricia Smith  |  Overall Experience 
Rating:
5.0

It was a great place staff was amazing

Josh Maynard  |  Overall Experience 
Rating:
5.0

The manager is wonderful. Very understanding and knowledge of the business and that keeps happy customers.

kimberly jackson  |  Overall Experience 
Rating:
5.0

I don't recall the name of the young man that assisted us but he was very knowledgeable and helpful.

Tonya Sykes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deena Gable  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Joseph Ferraro  |  Overall Experience 
Rating:
5.0

Great customer service helped me out in a time of need very quickly "Thomasville North Carolina"

Christopher Shampine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Andy Flick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wanda Terrell  |  Overall Experience 
Rating:
5.0

Thank You 😊

Tabitha Coles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JEFF COLEMAN  |  First Impressions 
Rating:
4.0

The Team in Thomasville handled their business Thank so Much!!

Louis DESSASAU JR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candy Hughes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOANNEELAINE PERRY  |  First Impressions 
Rating:
4.0

Im getting messaged about uhaul trying to charge my card without speaking me & I didn't get a call about it. I want it to stop for u be reported to bbb n whoever I can tell to get this store a bad review. I don't take to kindly for someone trying to charge my card for my 5 kids during covid unauthorized period. I got a promisary note n I got my things out of storage on the exact last day. So this uhaul place in Lexington nc better stop playing with me and they disrespected my mother when she was inquiring about my debt a woman of christ a cancer survivor and a lupus patient. Stope charging my card period

Shykera Commander-Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ASHERJAMES ROBINSON  |  Overall Experience 
Rating:
4.0

My unit was in temperature controlled area. Area was comfortably cool, with good lighting, and I felt safe. New lock was waiting in unit for my use. Carts were readily available for loading and unloading. Loading dock area had ample space for parking and height of dock was good for moving boxes from rear of SUV to cart.

Deborah Grimes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susan Hackett  |  First Impressions 
Rating:
2.0

I’ve rented from u haul before this in the past , never had such a bad experience as I had this time. Moved long distance, I was advised that a 15ft truck would be big enough for a 2 bedroom house, wow were they wrong, I had to give up 10 pieces of furniture. And was advised that a 10 by 10 storage unit would be big enough for storage, also not so. Had to get another unit. Do the math, you can not put 15feet truck into a 10 ft garage. I am very disappointed and unsatisfied with this and had a very bad experience. I never use u haul or I will not recommend u haul to anyone. I believe that I should be compensated for this, the loose of furniture and money.

Patricia Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hannah Allen  |  Overall Experience 
Rating:
5.0

Felt like the check in process was thorough.

Nyasha Bryan  |  First Impressions 
Rating:
5.0

Travis did a wonderful job and was very accommodating

Cornerstone Community Church  |  First Impressions 
Rating:
5.0

Kim was absolutely Awesome and a very helpful and she needs a raise and to be recognized for the most outstanding customer service and Kudos, She is very professional and knows her job

Sarah Haugen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corey Mcclain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Golden  |  Overall Experience 
Rating:
5.0

Kim was amazing and very helpful.. love her to death.. give her a raise!

Brian Pace  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christie Flores  |  Overall Experience 
Rating:
5.0

The staff was wonderful! They are friendly, professional and efficient. The facility as whole is immaculate and the security systems let me know my belongings are safe

Mia Ballard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra Atkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Helen Jeff  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candi Baker  |  Overall Experience 
Rating:
4.0

Units in back of building…long walk to move so much stuff

Allison Everhart  |  Overall Experience 
Rating:
4.0

For the most part it was a good place. There were several times we came in the evening and could not get in. Overall pretty good place for storage. It would be nice if there had been a few trash cans.

wayne bowers  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Fredda Richardson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shawn Welch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Serena McIntosh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Candy Hughes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Myra Clark  |  Overall Experience 
Rating:
5.0

Buenos trabajadores en este centro de thomasville .muy atentos y amables.

Mauricio Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Keith Zozzaro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chasity Ramer  |  First Impressions 
Rating:
5.0

Nothing wrong with the property. I needed a larger unit (5×15) and found a company that offered me that at the same rental price that I was paying at Uhaul for a 5x5. Only complain I have is I rented at Uhaul about two months ago and then received notice that my rent was going up. I understand that the manager has no control over rental prices going up but when you are on a fixed income like me you have to go to some place cheaper.

Kathy Compton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Edwards  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

elizabeth toro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robnetta Nance  |  Overall Experience 
Rating:
1.0

Some staff were nice while some were rude and have the nerve to reply when ask to use dumpster that I should go to thomasville dump site … then lying so I could get over charged after truck was returned.

Twanda Skeen  |  Overall Experience 
Rating:
5.0

Clean, well managed, knowledgeable staff.

Jessie Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vance Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rick Carpenter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff Peck  |  First Impressions 
Rating:
4.0

Explain the check-in process and when to use access codes.

Angela Kepley  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christina Shelton  |  Overall Experience 
Rating:
5.0

This review is pertaining to the storage facility experience, returning the truck was a whole different ballgame.

Deborah Reed  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vance Clark  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Phillip Ridley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessie Lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clint Taylor  |  First Impressions 
Rating:
5.0

Everyone working there were very friendly and helpful at ALL times over the past 2 1/2 years. I have used other U-Haul's storage facilities, and none compare to this operation. I have recommended them to other people and will continue to do so. They do an excellent job and always courteous. I will return to them with any future moving or rental needs. Thank you, Chris Hubbell

Chris Hubbell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Perry  |  Overall Experience 
Rating:
5.0

The staff were incredibly professional, friendly and helpful! There was a minor mixup with the system; however, the staff quickly remedied the issue. I would highly recommend them!

Christopher Whitaker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Neal Grimes  |  First Impressions 
Rating:
1.0

You guys keep removing me from the system and then adding me again. Every day I get this review stuff, and every day I get emails stating I've moved out of my storage unit when I havent!!! This is irritating and I feel there should be some kind of compensation for this hassle. I'm fed up.

Kayla Bessette  |  Overall Experience 
Rating:
5.0

The staff went above and beyond to help me get moved into my storage we unit.

CHRISTEPHER ROMERO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Perry  |  First Impressions 
Rating:
5.0

Kim was amazing with communication!!

Shaquandra Curry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Ellenburg  |  First Impressions 
Rating:
4.0

N/A

ASHERJAMES ROBINSON  |  First Impressions 
Rating:
5.0

I had a very pleasant experience at this facility. Everything went well and the staff was very attentive and kind and efficient at their job.

william dill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gudjon Ellertsson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Abby Williams  |  First Impressions 
Rating:
4.0

Was very happy with the experience until I want to move out and the person in the office was very rude and not friendly.

Kacey Jahnssen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Susan Osborne  |  Overall Experience 
Rating:
5.0

Great customer service and fast process!

Tanesha HARRIS  |  First Impressions 
Rating:
5.0

Very impressed with the place. Clean and employees were very helpful. Liked that I got my first month free and also a free lock. Helped me out a lot since I'm on social security.

Kathy Compton  |  First Impressions 
Rating:
5.0

Very clean and well maintained. Easy to access.

Stephanie Hall  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lanati Transou  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kisa Setzer  |  First Impressions 
Rating:
5.0

I relate with the general manager I believe her name was Kimberly and she was extremely friendly and helpful. I felt so good walking out that I immediately called my husband and told him how pleasant the experience was.

Brooke Teer  |  First Impressions 
Rating:
4.0

Best place ever Convenient hours, so clean it's unbelievable. Abousley love it here!! Thank you

sheri kastner  |  Overall Experience 
Rating:
5.0

Spoke with store manager first visit. Very helpful and professional. Will more than likely be a customer for a while.

Donald Mitchell  |  First Impressions 
Rating:
5.0

When I first rented a storage unit I was very well satisfied. The staff was very friendly polite and helpful. I would refer them to everyone.

wanda sweeney  |  First Impressions 
Rating:
5.0

I like it and i always use u-haul

abdiel Delgado  |  Overall Experience 
Rating:
5.0

Kimberly was THE BEST! Highly recommend!! (:

Kenu Sanders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sabrina Wright  |  Overall Experience 
Rating:
5.0

I’m very pleased with my experience so far with U-Haul storage facilities. The door locking system is a bit tricky. It’s just a keypad, but truth be told electronics intimidate and confuse me a bit. I’ve had to go to the manager a couple times for my own mistakes with the door lock. I will probably end up calling again. Thank God, they are so friendly and patient - even after hours. Overall, I would recommend and will probably continue using. Thank you.

Crystal Hunter  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lindsey York  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory MacPherson  |  Overall Experience 
Rating:
5.0

I was very well satisfied with the overall service. I would definitely recommend U-Haul to my family and friends. Please continue your good work.

Pam Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cassandra brown  |  First Impressions 
Rating:
5.0

Kim the manager at the Thomasville North Carolina locaton is awesome she was kind enough to have my things brought to at no cost. She's a true blessing. This World needs more people like her.

melody harris  |  Overall Experience 
Rating:
5.0

was very pleased with my service and facility during my storage usage.

Karla Webb  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFF COLEMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory MacPherson  |  First Impressions 
Rating:
5.0

Very clean, convenient access with varying levels of loading/unloading available.

Tom Byerly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chantell Blackwell  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gregory MacPherson  |  Overall Experience 
Rating:
3.0

Sorry I would give it more but when I was moving my stuff out of storage. I found some water has got under my door, The door that doesn't roll down, but has a gap at the bottom. I guess from mopping or waxing the floor. I had some wood furniture by the door and when I went to go move it was stuck to the floor and some finishing came off an cracked the wood. So I was not happy!

Candis Hughes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Hosch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

samnatha reamer  |  First Impressions 
Rating:
5.0

Research showed the rent on these storage units was more inline with my budget than other places.

Debra Tate  |  First Impressions 
Rating:
5.0

Kimberly was the best very pleasant nice to talk to and very knowledgeable of everything going on at the company I would recommend all people interested in storage contact Kimberly.

Debra Moss  |  First Impressions 
Rating:
2.0

Moved out of my storage early. They refused to allow any proration on the cost. I paid early every month for a year. Disappointed!!!

Tara Webb  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Owen  |  Overall Experience 
Rating:
5.0

Excellent please I would recommend it thanks

henry makuch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Williams  |  Overall Experience 
Rating:
5.0

Very pleased with the facility and appreciated having a large number of carts available to move items.

Cathy Rimmer  |  Overall Experience 
Rating:
5.0

Very friendly and willing to help you. Clean and well maintained facilities.

Reggie Harris  |  Overall Experience 
Rating:
5.0

Great customer service!

Tammi Oquinn  |  First Impressions 
Rating:
5.0

The staff at Thomasville,NC were very professional and kind along with a great funny Sense of humor. Especially the Manager

Kenneth Ragin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Purvis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dale mizner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Gibbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Allison Meadows  |  First Impressions 
Rating:
3.0

I was not clear on entering my code on the keypad outside the building due to the door automatically opening when I walked up. When I opened the unit of course and alarm sounded. I went inside to the desk where a young man did offer assistance. He gave me a keycard which still does not work and every time I go over to get something out or put other objects in the alarm sounds.

Christy Jones  |  Online Move In 
Rating:
4.0

Uhaul’s prices are a little steep.

Ryan Ochier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicol Rhea  |  First Impressions 
Rating:
5.0

When I rented a truck they were very nice and helpful. We were in and out quickly. The truck was clean and we made two trips. Renting a storage unit was also easy and the staff was helpful and the unit clean. Accessibility was excellent with carts to use making unloading a breeze.

Cherie Johnson  |  First Impressions 
Rating:
4.0

None

Gina Langley  |  Overall Experience 
Rating:
5.0

The best storage I ever had always so clean and the staff were so friendly every time I needed anything . And the store manager was phenomenal

kelly odell  |  Overall Experience 
Rating:
5.0

Loved it

matthew kravontka  |  Overall Experience 
Rating:
5.0

The best storage facility that I have ever used.

BEN SALVATINI  |  Overall Experience 
Rating:
5.0

Very helpful and friendly. A good representation of what customer service is all about.

Paul Meeks  |  First Impressions 
Rating:
5.0

Great staff very freindly and helpful. Thank you.

Amanda CIRIELLO  |  Overall Experience 
Rating:
5.0

The gentlemen who helped that morning was very nice and helpful making sure i knew what i was getting and showed me how to do everything needed to get in and out of my unit.Thanks

Amanda CIRIELLO  |  First Impressions 
Rating:
5.0

The staff was always friendly! The storage unit and facility were well maintained.

Denise Gaymon  |  Overall Experience 
Rating:
5.0

It was a good experience, staff was well informed, courteous, and helpful. Thank you.

joy kirchoff  |  Overall Experience 
Rating:
3.0

Change my unit but didn't or wouldn't change the move in date.. was supposed to talk to the manager and call me back but never heard anything

madonna soles  |  First Impressions 
Rating:
5.0

The staff was super helpful.

Stephanie Gardner  |  First Impressions 
Rating:
5.0

Great service

Evan Evans  |  Overall Experience 
Rating:
1.0

Customer service was very much below par. The young girl helping at the front desk would barely communicate with me and not friendly. The building was not cleaned out when I arrived.

MEREDITH ROLLINS  |  First Impressions 
Rating:
5.0

The facility is amazing, the after hours customer service experience was not!

Patrina allen  |  First Impressions 
Rating:
5.0

thanks for all your help

PHIL LAZZARA  |  Overall Experience 
Rating:
5.0

Everyone was super helpful at a time that I needed it the most!!

Sonya Miller  |  First Impressions 
Rating:
5.0

Excellent Service

Crisci brown  |  First Impressions 
Rating:
4.0

Great place

Kassi Bray  |  Overall Experience 
Rating:
5.0

The experience was overall great and fast!

Ashley Grant  |  First Impressions 
Rating:
5.0

Larry help me with all the things I needed to get done

Christian Hernandez  |  Overall Experience 
Rating:
5.0

Me. Dobson was very courteous and accommodating. I would refer your facility above any other. Thank you for treating me & my family with the utmost respect & consideration.

joy kirchoff  |  First Impressions 
Rating:
5.0

Very clean & pest free storage building. Joyce went to unit at many different times and days. No problem ever. Joyce paid all the monthly charges from day one. Never worried about her stuff. Thanks !

David Ramos  |  Overall Experience 
Rating:
5.0

Larry the owner, and all the staff was totally helpful, and very understanding .The World Needs More Businesses To Conduct Business With the Same Professional Manner...

harold hudson  |  Overall Experience 
Rating:
5.0

Best staff and facility of all the UHaul facilities I have been at/used. The staff is especially helpful, professional, and courteous.

Timothy Shields  |  Overall Experience 
Rating:
5.0

Best staff and facility of all the UHaul facilities I have been at/used. The staff is especially helpful, professional, and courteous.

Timothy Shields  |  Overall Experience 
Rating:
5.0

Good people.. Good service

scott cook  |  Overall Experience 
Rating:
5.0

Very helpful, pleasant staff.

BEN SALVATINI  |  First Impressions 
Rating:
5.0

Thank you

Michael Lanehart  |  Overall Experience 
Rating:
5.0

Teresa was very nice and always willing to help

Christian Hernandez  |  Overall Experience 
Rating:
5.0

Easily the best Uhaul facility and experience I have encountered. Thank you.

Timothy Shields  |  First Impressions 
Rating:
5.0

Larry Miller and his team were absolutely outstanding. I have rented 3 trucks and one storage unit from them in our move to Archdale. Everyone was courteous and knowledgeable. Thanks so much. Chris

Chris Hubbell  |  Overall Experience 
Rating:
5.0

Super nice

Jason Bailey  |  Overall Experience 
Rating:
5.0

Great

Jamie Reid  |  Overall Experience 
Rating:
5.0

It was great way to store my belonging.

Pamela Johnson  |  Overall Experience 
Rating:
4.0

None

Yolanda Starks  |  Overall Experience 
Rating:
5.0

Thanks for all your help,

randy powell  |  Overall Experience 
Rating:
4.0

Only issue I had was when I turned in my key card I went up there twice. 1st time I was there for 20 mins & no one was in the office. Really need more people @ least someone to stay in the office.

Charlotte Shell  |  Overall Experience 
Rating:
5.0

It was super clean and the staff was very nice and was there to help anytime I needed anything they was there

Crystal Wright  |  Overall Experience 
Rating:
5.0

Safe, secure and clean environment. Would use again.

Kent Thompson  |  Overall Experience 
Rating:
4.0

Met my needs adequately.

Heather Dorsett  |  Overall Experience 
Rating:
5.0

Friendly staff! Assisted with all my needs and answered my questions

lisa ouanvilay  |  Overall Experience 
No reviews have been submitted for this location.

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