Comentarios del cliente para U-Haul Moving & Storage of Thomasville

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Thomasville

Grado total:

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Dennis D.
Grado:

The pickup location was not the most convenient. I had to drive 20+ miles to pickup the trailer.

Nicol R. | First Impressions |
Grado:

El cliente no dejó un comentario.

Cherie J. | First Impressions |
Grado:

When I rented a truck they were very nice and helpful. We were in and out quickly. The truck was clean and we made two trips. Renting a storage unit was also easy and the staff was helpful and the unit clean. Accessibility was excellent with carts to use making unloading a breeze.

Gina L. | Overall Experience |
Grado:

None

Randy R.
Grado:

Excellent Staff and service

Jerry W.
Grado:

The trailer having prior damage is not the fault of the location, both the gentlemen the one who helped me pick up and the one that helped with drop off were professional and made this transaction a breeze.

Debra M.
Grado:

When calling for rates quote correct prices and don't use the excuse of someone may have been new

Rosa V.
Grado:

Very satisfied with this location.

Robert L.
Grado:

El cliente no dejó un comentario.

kelly o. | Overall Experience |
Grado:

The best storage I ever had always so clean and the staff were so friendly every time I needed anything . And the store manager was phenomenal

Venetia H.
Grado:

El cliente no dejó un comentario.

Danny S.
Grado:

El cliente no dejó un comentario.

Christy D.
Grado:

El cliente no dejó un comentario.

Elizabeth B.
Grado:

Awesome group of employees. Very helpful.

Kelli Q.
Grado:

The check-in process was quick and easy. I felt very well informed and comfortable with the whole transaction. Drop-off was extremely convenient and quick.

Tiffany M.
Grado:

They are the Best! Excellent customer service experience given.

Larry H.
Grado:

I see no areas for improvement. The staff were excellent and well trained. The equipment was good.

Keith Z.
Grado:

Been cust over year. Larry runs a clean bldg and always ready to help. I intend to keep a unit .

Jarrett S.
Grado:

Thanks!

Michael C.
Grado:

The General Manager (Larry) and Leah were both very helpful. I appreciate they help and the time they took to help me. They are both excellent members of team U-Haul and will do business with them again. Highly recommended and the general manager is one of the best managers i have dealt with in a long time. Very personable and friendly. Thank you for the great service. They both deserve HUGE bonus.

Crystal T.
Grado:

Super friendly and prompt service.

Carl L.
Grado:

El cliente no dejó un comentario.

Dean A.
Grado:

El cliente no dejó un comentario.

matthew k. | Overall Experience |
Grado:

Loved it

Monaliza M.
Grado:

Covers that were purchased were not in the truck - personnel dropped them off at the storage unit that were vacating - awesome. Also, assisted my son in placing a cabinet into the truck. Great personnel staff . . .

Jeffrey K.
Grado:

El cliente no dejó un comentario.

Jesse E.
Grado:

El cliente no dejó un comentario.

Celeste W.
Grado:

El cliente no dejó un comentario.

mike N.
Grado:

El cliente no dejó un comentario.

doug L.
Grado:

El cliente no dejó un comentario.

Kayln A.
Grado:

El cliente no dejó un comentario.

Nicholas H.
Grado:

No big deal, but Remind the customer where to pull the vehicle to when returning it.

Cynthia M.
Grado:

El cliente no dejó un comentario.

Teresa S.
Grado:

El cliente no dejó un comentario.

Arielle G.
Grado:

Customer service was excellent. Larry was amazing and made a horrible day better! I appreciate his kindness and professionalism. He does a great job! Thank you.

William A.
Grado:

Larry was an excellent Manager. I gained a friend.

Wayne D.
Grado:

El cliente no dejó un comentario.

JAQUALINE B.
Grado:

El cliente no dejó un comentario.

BARRY M.
Grado:

Very personable staff.

Angel W.
Grado:

El cliente no dejó un comentario.

Theresa M.
Grado:

El cliente no dejó un comentario.

anthony B.
Grado:

Great customer service

Marty S.
Grado:

Everything was excellent. This is the nicest and more organized location I every seen. I highly recommend them.

Christine M.
Grado:

El cliente no dejó un comentario.

Darryl K.
Grado:

No wait, quick service!

Sarah W.
Grado:

Make sure the gas is at least halfway full. Getting a vehicle close to the fourth of a tank means that driving a long way isn’t going to happen without stopping to fill up and costing more time

Norman C.
Grado:

When arriving they were right there to check me in and answered my questions

BEN S. | Overall Experience |
Grado:

The best storage facility that I have ever used.

ALEXANDRA M.
Grado:

El cliente no dejó un comentario.

Joseph M.
Grado:

Dirty Nasty inside windshield

Myranda R.
Grado:

El cliente no dejó un comentario.

SCOTT J.
Grado:

The car dolly had straps that were bolted down, which is a nice feature. There was only one bolt remaining of the two required to secure the strap, and of the remaining bolt it was barely threaded in place. Strive to have better quality control in place to identify and repair critical parts of the equipment.

Bridget P.
Grado:

Everything was easy and the young man named Chris help me out...very nice young man and he explained everything to me... thanks again

Sherry C.
Grado:

El cliente no dejó un comentario.

Joseph R.
Grado:

El cliente no dejó un comentario.

Carol M.
Grado:

El cliente no dejó un comentario.

Paul M. | First Impressions |
Grado:

Very helpful and friendly. A good representation of what customer service is all about.

CHRIS H.
Grado:

El cliente no dejó un comentario.

Harry K.
Grado:

I didn't see anything that needed to be changed or improved upon, keep doing what works..

Matthew T.
Grado:

I was charged 2 gallons of gas to 1 mile driven which is a total rip off. Please review my receipt and then call me. 336 209 2011. Thanks

Kenneth N.
Grado:

Battery died when refueling on way back. Local office could not help. Had to get someone to jumper it. Battery should be replaced. Truck was clean however.

Richard E.
Grado:

A fine addition to a fine American establishment devoid of foreigners

Amanda C. | Overall Experience |
Grado:

Great staff very freindly and helpful. Thank you.

Aspen S.
Grado:

Elizabeth was a great help in showing me where my new unit is.

Sierra D.
Grado:

El cliente no dejó un comentario.

David J.
Grado:

Have the windshield sign removed before customer takes the cargo van off the lot.

Robert O.
Grado:

I was treated like family. No improvements needed

Scott W.
Grado:

El cliente no dejó un comentario.

Lawrence S.
Grado:

El cliente no dejó un comentario.

Steven B.
Grado:

El cliente no dejó un comentario.

Richard M.
Grado:

El cliente no dejó un comentario.

Amanda C. | First Impressions |
Grado:

The gentlemen who helped that morning was very nice and helpful making sure i knew what i was getting and showed me how to do everything needed to get in and out of my unit.Thanks

Fradique C.
Grado:

El cliente no dejó un comentario.

Earl B.
Grado:

El cliente no dejó un comentario.

Denise G. | Overall Experience |
Grado:

The staff was always friendly! The storage unit and facility were well maintained.

Joe H.
Grado:

Great service and an awesome general manager. Very caring and helpful.

Donald L.
Grado:

Very friendly and helpful staff

Darrell W.
Grado:

No improvements necessary, excellent service.

joy k. | Overall Experience |
Grado:

It was a good experience, staff was well informed, courteous, and helpful. Thank you.

William R.
Grado:

El cliente no dejó un comentario.

Bruce A.
Grado:

El cliente no dejó un comentario.

David F.
Grado:

El cliente no dejó un comentario.

Thomas K.
Grado:

Friendly staff very helpful.

Michael P.
Grado:

El cliente no dejó un comentario.

Chesmand M.
Grado:

El cliente no dejó un comentario.

Terry C.
Grado:

El cliente no dejó un comentario.

curtis D.
Grado:

El cliente no dejó un comentario.

madonna s. | First Impressions |
Grado:

Change my unit but didn't or wouldn't change the move in date.. was supposed to talk to the manager and call me back but never heard anything

Stephanie G. | First Impressions |
Grado:

The staff was super helpful.

Samuel B.
Grado:

El cliente no dejó un comentario.

Evan E. | Overall Experience |
Grado:

Great service

Joshua M.
Grado:

El cliente no dejó un comentario.

Raymond B.
Grado:

thank you

Carl B.
Grado:

Completley satisfying experience. Pick up and return fast and easy. Highly recommend this location.

Ricardo V.
Grado:

I am being charged for not filling up the truck upon return, which is a scam on U-Haul's part. I specifically made it a point to the attendant when I was picking the truck up that the fuel level was not at a 1/4 of the tank like she had pointed out. This is not the first time I have rented a U-Haul truck, I rent one weekly. It is sad that this is the way they tack on extra charges. I will be making it a point to be more petty at check in and check out. Along with making sure people don't get screwed by companies like U-Haul I will also advise future customers to use other companies for their services. This is not going to fly as I have the receipts for the fuel that I put in. Shame on U-Haul!

MEREDITH R. | First Impressions |
Grado:

Customer service was very much below par. The young girl helping at the front desk would barely communicate with me and not friendly. The building was not cleaned out when I arrived.

Raymond W.
Grado:

El cliente no dejó un comentario.

Brian C.
Grado:

Continue what you are doing.

Timothy F.
Grado:

El cliente no dejó un comentario.

claude G.
Grado:

You took the whole 100.00 deposit out on me instead of just the amount for the van and caused me to go minus 99.99 negative with my bank because of it.

Melanie C.
Grado:

Everything was great. They were a tremendous help in guiding me through the right fit for my needs and how to handle the trailer, which was very appreciated.

connor S.
Grado:

El cliente no dejó un comentario.

Felicia J.
Grado:

El cliente no dejó un comentario.

Tim I.
Grado:

Called store and was hung up on when put on hold, had to keep calling back to get a human being.

Kevin O.
Grado:

Systems were down and we had to wait 30 minutes for them to process our reservation. No one came out to check the vehicle with us and we also weren’t told we needed to put gas in the truck and were then charged additionally for this.

CARRIE C.
Grado:

El cliente no dejó un comentario.

Christopher R.
Grado:

I was very displeased when the general manager told me I couldn’t rent the the truck for the 24 hour period, I reserved the truck a week in advance online for 24 hours when I got to the facility he told me that’s not possible and you couldn’t keep it for 24 hours, I find it very annoying because what if I actually needed it for 24 hours and made plans accordingly and wasn’t able to use it, they need to fix this.

shakeya R.
Grado:

El cliente no dejó un comentario.

Laura C.
Grado:

El cliente no dejó un comentario.

Kevin H.
Grado:

El cliente no dejó un comentario.

Joy M.
Grado:

El cliente no dejó un comentario.

Ramona H.
Grado:

El cliente no dejó un comentario.

Frederic S.
Grado:

El cliente no dejó un comentario.

Christopher P.
Grado:

El cliente no dejó un comentario.

Matt P.
Grado:

El cliente no dejó un comentario.

Patrina a. | First Impressions |
Grado:

The facility is amazing, the after hours customer service experience was not!

PHIL L. | Overall Experience |
Grado:

thanks for all your help

Sonya M. | First Impressions |
Grado:

Everyone was super helpful at a time that I needed it the most!!

christie b. | First Impressions |
Grado:

Excellent Service

Kassi B. | Overall Experience |
Grado:

Great place

Ashley G. | First Impressions |
Grado:

The experience was overall great and fast!

Christian H. | Overall Experience |
Grado:

Larry help me with all the things I needed to get done

joy k. | First Impressions |
Grado:

Me. Dobson was very courteous and accommodating. I would refer your facility above any other. Thank you for treating me & my family with the utmost respect & consideration.

David R. | Overall Experience |
Grado:

Very clean & pest free storage building. Joyce went to unit at many different times and days. No problem ever. Joyce paid all the monthly charges from day one. Never worried about her stuff. Thanks !

harold h. | Overall Experience |
Grado:

Larry the owner, and all the staff was totally helpful, and very understanding .The World Needs More Businesses To Conduct Business With the Same Professional Manner...

Timothy S. | Overall Experience |
Grado:

Best staff and facility of all the UHaul facilities I have been at/used. The staff is especially helpful, professional, and courteous.

Timothy S. | Overall Experience |
Grado:

Best staff and facility of all the UHaul facilities I have been at/used. The staff is especially helpful, professional, and courteous.

scott c. | Overall Experience |
Grado:

Good people.. Good service

BEN S. | First Impressions |
Grado:

Very helpful, pleasant staff.

Michael L. | Overall Experience |
Grado:

Thank you

Christian H. | Overall Experience |
Grado:

Teresa was very nice and always willing to help

Timothy S. | First Impressions |
Grado:

Easily the best Uhaul facility and experience I have encountered. Thank you.

Chris H. | Overall Experience |
Grado:

Larry Miller and his team were absolutely outstanding. I have rented 3 trucks and one storage unit from them in our move to Archdale. Everyone was courteous and knowledgeable. Thanks so much. Chris

Jason B. | Overall Experience |
Grado:

Super nice

Jamie R. | Overall Experience |
Grado:

Great

Pamela J. | Overall Experience |
Grado:

It was great way to store my belonging.

Jerrick B. | Overall Experience |
Grado:

None

randy p. | Overall Experience |
Grado:

Thanks for all your help,

Charlotte S. | Overall Experience |
Grado:

Only issue I had was when I turned in my key card I went up there twice. 1st time I was there for 20 mins & no one was in the office. Really need more people @ least someone to stay in the office.

Crystal W. | Overall Experience |
Grado:

It was super clean and the staff was very nice and was there to help anytime I needed anything they was there

Kent T. | Overall Experience |
Grado:

Safe, secure and clean environment. Would use again.

Heather D. | Overall Experience |
Grado:

Met my needs adequately.

lisa o. | Overall Experience |
Grado:

Friendly staff! Assisted with all my needs and answered my questions

No reviews have been submitted for this location.

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