Comentarios del cliente para U-Haul Moving & Storage of Taylor

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Taylor

Grado total:

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Joseph S. en

Grado:

Can't think of anything!

MARK B. en

Grado:

El cliente no dejó un comentario.

Aaron M. en

Grado:

Recieved a 15ft truck just under 1/4 tank. Used 3.5 gallons of gas. Was willing to pay the high gas price. Wasnt aware of a fueling fee of $30 that's in the dine print. My son had to be at work in 15min. Manager wouldn't work with me..... was charge $50 for less then 4 gallons of gas. I will be filling a complaint

Johndavid B. en

Grado:

El cliente no dejó un comentario.

linda A. en

Grado:

Outstanding service

Dave B. en

Grado:

El cliente no dejó un comentario.

Robertmartin Z. en

Grado:

i had an all around great expierence at taylor uhaul very nice customer service and helpful employees

Philip M. en

Grado:

El cliente no dejó un comentario.

Aaron M. en

Grado:

El cliente no dejó un comentario.

Maranda C. en

Grado:

El cliente no dejó un comentario.

Allison R. en

Grado:

Make sure that the truck is clean b4 using it

Mark B. en

Grado:

Everything was smooth

John J. en

Grado:

El cliente no dejó un comentario.

Miscoshia B. en

Grado:

El cliente no dejó un comentario.

victori G. en

Grado:

El cliente no dejó un comentario.

Renaldon P. en

Grado:

El cliente no dejó un comentario.

eric N. en

Grado:

El cliente no dejó un comentario.

Jeffreyscott I. en

Grado:

Note: my original reserved rental location was at 2821 Fort St, Wyandotte, MI 48192. This is a gas station that has a few Uhaul trucks. It was a total and complete cluster. Although the hours of operation state they open at 8:00, there was not a person available to actually set up the rental, provide keys, or print out the contract. After a colossal waste of my time (over an hour of waiting), I was able to contact someone in scheduling and get my rental transferred to the Taylor location. Due to this, I used more mileage than originally planned due to it's distance away. While the rental experience was good, I was not happy to have to incur additional mileage costs. I had a similar poor experience when renting a truck from the Wyandotte location back in 2017. At this point, I will never attempt to rent from that store again and will recommend against using them to anyone that asks. They do not take the customers time and needs seriously.

Willie H. en

Grado:

El cliente no dejó un comentario.

Patrick V. en

Grado:

El cliente no dejó un comentario.

Thomas H. en

Grado:

El cliente no dejó un comentario.

Krystalemency T. en

Grado:

El cliente no dejó un comentario.

Sheridawn D. en

Grado:

The person at the desk did not know or couldn't even tell me or help me find where I'm suppose to drop the truck off at. Totally ridiculous!! Then said the truck would be pulled up outisde get outside a guy pulled a truck up then just walked away I had to say excuse me is this my truck since of course there was other customers there very unhelpful workers that morning.

steve L. en

Grado:

El cliente no dejó un comentario.

hubert S. en

Grado:

I dropped the pick up truck off at 7:30 last night the drop key box was too small to accommodate the key I had to go back this morning to drop off the key I was told them that the dropbox was newly installed and it did not accommodate the bigger key fobs so it cost me an extra trip to drop off the key that was an inconvenience for me so maybe Someone should have checked the box to be sure the key fobs will fit

Sarah G. en

Grado:

I am disabled and was taken advantage of. I am being charged for something I was never given.

david B. en

Grado:

Never informed me I had to be present with my credit card for my movers to ick up the U-Haul truck. Called 3 different time .... no one told me . We are 2 hrs away ; how would you expect One to drive there to just hand my Visa card We were in the 2019 why couldn’t one that just give me information over the phone like most businesses do Very unhappy with your company

Vicky L. en

Grado:

El cliente no dejó un comentario.

Cary D. en

Grado:

El cliente no dejó un comentario.

Audrey P. en

Grado:

El cliente no dejó un comentario.

Jon U. en

Grado:

All went very smoothly and everyone was very nice.

Shauna G. en

Grado:

El cliente no dejó un comentario.

Timothy S. en

Grado:

El cliente no dejó un comentario.

Michelle J. en

Grado:

El cliente no dejó un comentario.

Scott W. en

Grado:

El cliente no dejó un comentario.

Jameshenry F. en

Grado:

El cliente no dejó un comentario.

Mitchell U. en

Grado:

In at 7am out by 7:15am...needed to keep the van an extra day and that wasn't a problem either.

JOHN R. en

Grado:

El cliente no dejó un comentario.

Joel G. en

Grado:

Everyone was so nice and all of the equipment in the store was very well priced.

Junealice E. en

Grado:

Nothing your awesome!!

FRED L. en

Grado:

El cliente no dejó un comentario.

Kenneth G. en

Grado:

everything was excellent ,trailer was great ,

jennifer m. en

Grado:

Convenient for my needs, staff was nice when we interacted with them.

chantal h. en

Grado:

Manager and owner went out their way for great customer service

Kimberly P. en

Grado:

Representative Bobbie was awesome. she went above and beyond with superb customer service. She explained everything with such detail that I didnt have any questions after receiving contract.

LaBresha J. en

Grado:

Great place

sheryl b. en

Grado:

I wouldn't go anywhere else for storage, You are the ONLY STORAGE place I would use !!

jennifer s. en

Grado:

Excellent Staff! The Uhaul team made the move easy.

Ronald S. en

Grado:

Would use again with no reservations.

james f. en

Grado:

Excellent friendliness, good facilities

Ronald S. en

Grado:

Great team and very conscientious.

TANYA T. en

Grado:

This facility is well kept, spacious and secure. Its great that they have moving carts that you can use for free. The staff is very friendly and treat you as a valued customer.

Tonia L. en

Grado:

I didn’t want the person that came with me as a contact but looking over my contact he was put ther anyway

leon c. en

Grado:

They were very helpful

Douglas B. en

Grado:

n/a

Rebekah S. en

Grado:

Easy on line setup and great in-store service.

Diamond G. en

Grado:

Love the 24 hr key access to storage.

tina m. en

Grado:

Had no problems here ,nice ,reasonable

Timothy H. en

Grado:

Stellar, cost effective service as always!!

MELISSA J. en

Grado:

.

nancy m. en

Grado:

We were very happy with the service and storage units we rented. U-Haul was fantastic.

tina m. en

Grado:

Quick ,easy an painless ,nice people clean place

holly h. en

Grado:

good customer service. they are very busy and need more help process was slow do to limited staff especially on the weekend. very friendly and helpful.

GEORGE T. en

Grado:

Thank you.

HELEN C. en

Grado:

The staff has been absolutely outstanding! This center has a very hard working team who is so very dedicated and professional. Keep up the great work.

tim g. en

Grado:

1st time using this service all went well.

Micah B. en

Grado:

Clean, safe storage facility. Friendly staff. Would recommend.

QURAN K. en

Grado:

The only reason why I moved out is because I moved away to another part of the state. Would rent again.

Kevin K. en

Grado:

Service was great and I would like to talk to you about employment the offer is yours... THANK U and GOD BLESS U!

NORA H. en

Grado:

Was very happy with my experience

leonard p. en

Grado:

Customer service good, I just don’t like having a reservation for a month on a 10 x 15 and then having to settle on a split room on a totally different floor. You should honor the reservation you show

ASTORIA W. en

Grado:

My experience with Uhaul has always been great. Even when I had a problem, it was taken care of in a timely manner. I will not hesitate to rent from Uhaul again for services that I might need.

ANJANETTE S. en

Grado:

N/A

Steven H. en

Grado:

Clean facility and good customer service

MATTHEW D. en

Grado:

This haul self storage location is the best office staff are professional and whenever I need to rent a truck or store my things when I move I will always use this haul thanks again

brian m. en

Grado:

Is there any pro rated refund? I paid until Nov. 18th and moved out Oct. 28th.

elizabeth l. en

Grado:

Easy and convenient and Totally Professional Employees!!!! Thanks you ALL so much👍🏼👍🏼👍🏼😎😎😎

James M. en

Grado:

Storage facility was convenient and secure.

krystyna j. en

Grado:

Some of the customer service people don't have the best attitude, but otherwise everything was great.

KATHRYN P. en

Grado:

I would never recommend U Haul to anyone. We received water in our storage unit and the staff was not concerned or offered any help.

TIffany M. en

Grado:

I was unable to rent a truck and it put my family and I in a terrible bind. The person I brought with me to drive the truck had a past due balance (even though I had no association) and I was denied.

aletta w. en

Grado:

Very nice

PATICIA P. en

Grado:

I did have some damage to some items and was referred to Insurance co. No feedback yet

Kim e. en

Grado:

Very convenienly located to where I'm currently residing. Will use services in the future. Thanks so much. Sincerely Kim Estrada

Debra F. en

Grado:

We were treated kindly and professionally. I will recommend U Haul to others.

BILLY R. en

Grado:

I can't fit my disgust of your company within 200 characters. Please have someone from your SENIOR LEADERSHIP TEAM call me at 313-244-9763.

lamarcus H. en

Grado:

I could never get in contact with the office staff they never answered the phone and was rude customer service would send emails and messages for them to call me back and they never did

Dominique N. en

Grado:

The staff at uhaul of Taylor is great I would recommend this location.

Gary H. en

Grado:

UHauls policy of not refunding partial month used on storage units is a bad policy. Also they assumed I had moved out but I had plans to use the unit again and they moved someone else into my unit.

Rhonda T. en

Grado:

Everything was great

ANGELA B. en

Grado:

N/a