Walter and the entire crew were friendly, helpful, and very courteous! They made the experience very easy, they were efficient and patient to answer all questions. ¡Gracias!Carolyn C.
Customer Reviews for U-Haul Moving & Storage of Sunset Point / U.S. 19
Clearwater, FL 33765
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Javier H.
El cliente no dejó un comentario.Deborah S.
El cliente no dejó un comentario.Gabriella A.
El cliente no dejó un comentario.sheri c. | Overall Experience
Had a reservation at 7 AM on a Sat, got there about 7:05, there was one employee working checking in the line of people. That set us back a half hour. Since I had a reservation my check in took less than 5 mins. My suggestion, Saturday mornings there should be more than just one employee checking equipment in/out.David P.
El cliente no dejó un comentario.Jim R.
Great customer services and very understanding with my frustration of the other locationLUIS F.
It was so expensive and the price kept on increasing. All of my stuff is now dumped into my living room for me to go through…it's no longer affordable. I couldn't even get a refund for half of a month.Jennifer S. | Overall Experience
El cliente no dejó un comentario.Lee H.
El cliente no dejó un comentario.William A.
Excellent care picking up the vehicle and when I brought it back!Eric R.
James (if I recall correctly) was awesome!!Mary B.
Hello, I am writing you to make you aware of one unsafe and concerning situation/ Uhaul site in Urbana Illinois and one great Uhaul team member site in Austin Tx. Urbana issuesâ€¦. 306 E University Ave, Champaign, IL 61820 A bent hitch was installed at the 306 E University Ave, Champaign, IL 61820 Uhaul. More concerning , one bolt out of 4 was left out by installer at 306 E University Ave, Champaign, IL 61820 just before a cross country trip to Austin Tx. With an oversize trailer A larger trailer was the only option for a 2000 Honda Crv . The trailer was a tandem 6 x 12 trailer. This was set upon the car ( with a missing hitch mount bolt) by another Uhaul dealer where everything was ok. The trailer pushed this small car all over the road along the route from Ill to Texas making for a white knuckle ride. Austin Texas Kudosâ€¦ An unknown gentlemen â€" Seemed like the owner, Set up an appointment and fixed the hitch and put another bolt in the hitch mount at his own expense of time and labor. This was at 9001 S I-35 Frontage Rd, Austin, TX 78744 . This is where we also dropped our trailer. Please correct the unsafe practices at the Urbana uhual and pass the kudos to the Austin tx uhual.greg B.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Stanley S.
El cliente no dejó un comentario.Stanley S.
El cliente no dejó un comentario.SHEILA C.
Personal should have went over damage on the item rented. I didn't see damage until returning it. Damage from previous usage should be on a history. Put me in a very bad situation.Linda C.
El cliente no dejó un comentario.todd S.
El cliente no dejó un comentario.william F.
El cliente no dejó un comentario.Raiane C.
El cliente no dejó un comentario.Richard N.
quick and easy rental, staff friendly and helpful.Dolores S.
Kim was amazing! She was so thoughtful and helped with my problem. She went above and beyond!OLEDA M. | First Impressions
El cliente no dejó un comentario.Adam G.
El cliente no dejó un comentario.Kelley A.
James and his staff did a GREAT job.Kevin C.
El cliente no dejó un comentario.Anca V.
Friendly staff!Heath H.
Our UHaul leaked on the interior, damaging all of our boxes in the â€œMom's Atticâ€ which included kitchen electronics, children's clothing and collectibles.Heather S.
El cliente no dejó un comentario.TUAN V.
El cliente no dejó un comentario.Matt G.
El cliente no dejó un comentario.Scott V.
I drove the truck for 21 miles and put in 2 gallons of gas and still got charged for another 2 gallons of gas. That seems a bit unfair.Steven B.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.Michele B.
Always prompt professional and proactive thanks againJack H.
El cliente no dejó un comentario.Samuel N.
I want to thank what a great staff, I am 83 and a woman and was sp kind to me and helpful, the whole staff,cand remember all the names, Mike Reily, and Diane so kind to me, General manger is James Beck, 23917 US Hwy 19N,Clearwater,fl 33765, Thank You, Nancylee SummersNancylee S.
El cliente no dejó un comentario.Shannon T.
Staff need to make sure all pest infested things left behind like the furniture are taken to the trash instead of being left in a "FREE" pile next to the door. Also this was supposed to ne a climate controlled area and it was constantly over 80 degrees every time I visited to check on my storage. There was also a homeless person always lingering and living in his storage unit on the second floor outside the elevator with his dog. always asking people for money.Johnathan H. | Overall Experience
El cliente no dejó un comentario.Brandon A.
El cliente no dejó un comentario.Paul S.
Servicio al cliente de excelencia. Great, friendly, professional staff.Edwin W.
Everything was easy. I reserved online, pickup was easy, return was easy. Good location and convenient for me.John M.
El cliente no dejó un comentario.Anthony P.
El cliente no dejó un comentario.ROGER M.
El cliente no dejó un comentario.Hubert P.
El cliente no dejó un comentario.Latosha M.
Pulled up, Gentleman motioned me to pull around back, guided me to location to drop off trailer, removed hutch and chains. Informed me he just sent me my receipt. Can the experience get any better. Was pulling out in four minutesMICHAEL B.
El cliente no dejó un comentario.Jose ph C.
El cliente no dejó un comentario.Ken K.
El cliente no dejó un comentario.Robert H.
The guys there went out of their way to be helpful.Mark S.
Be positive always. That should help a lot.CARLOS P.
I reserved a van and when I went to pick it up the next day, I was told it wasn't available. I reserved the van, because of rain in the area, but had to settle for a pickup truck. When returning from Tampa I encountered a rain storm and the boxes got completely soaked and fell apart when offloading them at a storage facility. I had rented a walk in truck a few days prior from the Uhaul in Palm Harbor and was a great place. I will NEVER return to the Sunset Point again.Christopher M.
I dropped off the truck, spoke with the manager, he recorded my receipt number and confirmed my "gas level" before I left. He was happy that I swept out the back of the truck before I turned it it. I will use this location in the future. I am a customer for life. Thanks!!Jamie R.
I was sent to 3 locations after having a reservation with St. Pete location on second and ninth street. I was sent to Largo location and they didn't have the trailer available. I then was sent to Clearwater location the manager James was very thoughtful. GraciasDeborah W.
The team was super friendly.Chris M.
El cliente no dejó un comentario.Richard D.
I was charged for 106 miles when I only drove 45. The staff was no help and basically said they can't do anything Will never use uhaul againRichard N.
I reserved a trailer and mentioned that I would need 3 packages of moving blankets. I was told to get them when I picked up the trailer. I called the day before to confirm and was told that they have no blankets. I asked for assistance finding blankets nearby and was told I had to call around on my own to see who might have them. I eventually found some but had to drive a ways to get them. I was disappointed in the customer service aspect of this which basically said "good luck! call around to see if you can find some"John C.
Keep up the good job and thank youTerry H.
I'm not happy with how clean the building is . I really don't want to store my things hereAlex S. | First Impressions
El cliente no dejó un comentario.Donato P.
El cliente no dejó un comentario.Glenn W.
Better costumer servicepaul P.
The cargo van was in excellent condition overall, but there was a large sticky spill in the back of the van that got on my hands - fortunately - otherwise, what we moved would have gotten the sticky mess on it. The sticky stuff was the only problem. The van was clean otherwise. The nicest we've rented.George E.
El cliente no dejó un comentario.Sueli K.
The lady I encountered tried helping me get a credit for some equipment that I didn't have.William H.
El cliente no dejó un comentario.Jason M.
The elderly woman at the front was never helpful and always moody The rest of the staff very nice.JUAN S. | Overall Experience
I had a problem with my contract and the lady was helpful with talking to the location that I got the utility dolly and the manager there seem to not want to understand that an employee made a mistake. She made me feel like it was my fault.William H.
El cliente no dejó un comentario.Richard T.
El cliente no dejó un comentario.paul P.
El cliente no dejó un comentario.Wayne H. | First Impressions
El cliente no dejó un comentario.Oscar V.
El cliente no dejó un comentario.Anthony P.
They were easy to work with and extended my rental easilyMICHAEL M.
My tow behind trailer drivers side light was out. Didn't realize this until we were on the road traveling form Florida to Colorado. Luckily I did not get pulled over. The staff gave you the impression that they had better things to do.Tracey B.
Positive experience as expected. I have used this location many times. The folks here are very busy but maintain a helpful, friendly and go out of their way attitude. The U Haul Way!howard G.
El cliente no dejó un comentario.Ramiro G.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Scotty B.
El cliente no dejó un comentario.Kathleen F.
I was very happy with the entire process but I was charged for Dolly we didn't use. We didn't remove the zip tie. There was never a zip tied to seal it.Dot V.
El cliente no dejó un comentario.JENNY T.
El cliente no dejó un comentario.JAMES J.
El cliente no dejó un comentario.Tony P.
El cliente no dejó un comentario.PETER W.
Just the steering wheel on the. 15' truck had too much play. The rest went well and the service was excellent.jean R.
El cliente no dejó un comentario.Timothy M. | Overall Experience
El cliente no dejó un comentario.paul P.
The local crew was awesome. The call center was out of touch with what happens on the ground. I called U-Haul to add a day onto my 4 day rental and was told I couldn't. I drove up to the location and before I could get it out of my mouth I was told no problem keep it an extra dayDaniel S.
The staff were great - well done !PAULA S.
El cliente no dejó un comentario.George K.
El cliente no dejó un comentario.Tracey P.
Everything was great!DAVID H.
The whole team is great there.Kayt H.
El cliente no dejó un comentario.William W.
Everything was great.Lawrence S.
El cliente no dejó un comentario.jeffrey D.
El cliente no dejó un comentario.Robert F.
El cliente no dejó un comentario.Nicholas E.
El cliente no dejó un comentario.ROBERT H.
Can't think of anything. The employees were very inviting and efficient. Didn't take long at sign in (did most everything online) and check out. Loved the van. Had a good experience.Cynthia T.
El cliente no dejó un comentario.Roch S. | Overall Experience
Been renting for 5 years now with no problems. Graciaschris s. | First Impressions
Was just what we were looking for. No issues at all.marc j. | Overall Experience
El cliente no dejó un comentario.Melvin C. | Overall Experience
Thank you for being so cool. Literally. I'm really digging the climate controlled environment. It makes me feel more my things will be that much more safe.Andre E. | Online Move In
The staff was excellent management is excellent and everyone is very helpful at all times. I'd like to save each one of them for what they did to accommodate my storage what's your company.Leroy B. | Overall Experience
El cliente no dejó un comentario.Roger M. | Online Move In
Excellent staff and serviceIRENE P. | Overall Experience
El cliente no dejó un comentario.IRENE P. | First Impressions
El cliente no dejó un comentario.Aaron G. | Overall Experience
El cliente no dejó un comentario.Timothy T. | First Impressions
brianna best service rep ever and i have used u haul about 8 times in 15 years, i should put it on speed dial!!!!GLENN P. | First Impressions
El cliente no dejó un comentario.Danielle L. | Overall Experience
Professional and very courteous attendants, even though people where on line and waiting the attendants went above and beyond to keep everyone calm.Alma F. | First Impressions
I had a great experience with Uhaul from the beginning of my move to the end.LINDA R. | Overall Experience
El cliente no dejó un comentario.Susie C. | Online Move In
Just one concern is that parking of trucks at the opening makes it very dangerous, over the four years I used this center I missed getting slammed a few times. This could be fixed, correct?randy d. | Overall Experience
El cliente no dejó un comentario.don h. | Overall Experience
The GM Brianna is very considerate and extremely helpful.Ryan B. | Overall Experience
Very happy with the size and cleaning of the storage,Patricia M. | First Impressions
El cliente no dejó un comentario.Monica J. | Overall Experience
The facilities at this location are excellent! Its clean and the staff are pleasent to do business with.Anthony M. | First Impressions
El cliente no dejó un comentario.carrie a. | Overall Experience
Brieanna, was very nice, polite and helpful. It was an easy process getting our storage unit.marc j. | First Impressions
El cliente no dejó un comentario.Barbara H. | First Impressions
Pile of broken glass on move out last day on loading dock. Phone was never answered. Always had huge wait times and still never got to talk to anyone. Because of that. I'll never use Uhall again.bruce b. | Overall Experience
I had excellent service from the start to the finish. Brianna the GM went above and beyond to help me with information and over the top service. Thank you all so much, you made my move to Florida so much less stressful. I will recommend your facility.sandra m. | Overall Experience
El cliente no dejó un comentario.Brandy W. | First Impressions
I really appreciate the 1 month free when moving one way, helped a lot since I couldn't get into my apartment until 25 days after I moved here. ¡Gracias!Brian K. | Overall Experience
Brieanna is the best!Dariusz D. | Overall Experience
El cliente no dejó un comentario.Patty V. | Overall Experience
El cliente no dejó un comentario.Victor R. | First Impressions
Best manager I have seenDariusz D. | First Impressions
El cliente no dejó un comentario.william sutton s. | Overall Experience
El cliente no dejó un comentario.carrie a. | First Impressions
El cliente no dejó un comentario.Cynthia A. | First Impressions
Your employees were very nice but they were short handed so the check out took longer than normal.Mark K. | Overall Experience
El cliente no dejó un comentario.Danielle C. | Overall Experience
El cliente no dejó un comentario.KURT EUGENE H. | Overall Experience
Storage bldg and employees very good.DAVID H. | Overall Experience
Very polite courteous and informativeRoch S. | First Impressions
house. Is an amazing manager with excellent helpful staff.Philippe C. | Online Move In
Besides getting a late fee cause employee didn't complete storage unit process. It was a great experience. Briannas I believe is her name manager who helped get that refunded . Strong, happy to serve customer staff.Mike m. | Overall Experience
El cliente no dejó un comentario.Karen Z. | Overall Experience
El cliente no dejó un comentario.emilio g. | Overall Experience
El cliente no dejó un comentario.Monica J. | First Impressions
Great experience.Simona S. | Overall Experience
El cliente no dejó un comentario.David P. | Overall Experience
I had my storage unit for six months and the rates were raised twice on it . I think that's a bit extreme .Lori G. | Overall Experience
El cliente no dejó un comentario.JOHN R. | Overall Experience
12 years and ~ $15,000.00 later, Merry ChristmasLEWIS S. | Overall Experience
El cliente no dejó un comentario.Marito R. | Overall Experience
Was charged for a month for an oversized unit becausevI filled my 10 x 15 and needed a 5 x 5 to put my remaining things in for 2 weeks until I moved into my house. I was told the only unit available was another 10 x 15 and was charged $225 for 2 weeks of storage???? Pretty shifty business practice!Betty B. | Overall Experience
Convenient in all respects!Ann M. | Overall Experience
El cliente no dejó un comentario.Ciera P. | First Impressions
The staff at this location made everything easy to get completed. The only draw back is the access hours to the storage facility. There is no access after 7 pm, for a lot of individuals, that's an issue. Mine, not so much. I would recommend this location to everyone, they went above and beyond to make my my day easier.....Steve W. | First Impressions
People there are as fine as a frogs hair split four ways!paul m. | Overall Experience
We have always had great service from the Manager and staff.FLOR C. | First Impressions
El cliente no dejó un comentario.wayne h. | First Impressions
El cliente no dejó un comentario.Jeff R. | Overall Experience
El cliente no dejó un comentario.Betty Jo S. | First Impressions
Awesome people, Awesome storage everything is Awesome . keep the good works guys I am 110 % satisfied to all your service :)Jerry g. | Overall Experience
Great customer service and friendly. Brianna (misspelled )was exceptional!Mike C. | Overall Experience
This facility is far above expectations for a storage unit. The owner Vit is very involved in the day to day operation and is very helpful and professional. The counter person we dealt with was Brianna and she was amazing in her customer service skills and willingness to make sure the customer gets what they need. I would recommend considering using this facility even if it meant traveling a short distance, THEY ARE THAT GREAT!MERLE P. | Overall Experience
El cliente no dejó un comentario.TOM R. | Overall Experience
El cliente no dejó un comentario.Mike C. | First Impressions
Vit Pociorek helped me a great deal he was polite and very knowledgeable thank you so much.HUGO M. | First Impressions
I must add that storing houshold 2 years Will effect photos especially if they are in an album. Air conditioning not cool enough.kathy S. | Overall Experience
El cliente no dejó un comentario.JASON D. | First Impressions
Awesome facility and staff! I rented a large unit for 4 years, from April 2016 - April 2020, and never had an issue. I never saw a single ant, spider, roach, or rodent the entire time. My belongings came back out in great condition after 4 years! Incredible.GORDON W. | Overall Experience
To expensive. There are other facilities climate control fol almost half price. Also I have problems with the website (is terrible) and if you late you have to pay extremely high fees. They really take advantage of you. Criminal exchange. Search for other facilities. There are a lot really nice and a lot cheaperalicia m. | Overall Experience
El cliente no dejó un comentario.Stefan Z. | Overall Experience
El cliente no dejó un comentario.WILLIAM G. | Overall Experience
Easy on and off great assistanceDan N. | First Impressions
TOO MANY RENT INCREASES - COULDN'T AFFORD ANY LONGER - CHEAPER RATES ELSEWHEREFREDIE V. | Overall Experience
Most of the staff are friendly and helpful.carlos g. | Overall Experience
A bit priceyChris L. | Overall Experience
Staff at location very friendly. Billing depart not so helpful. Was advised of rental increase but not total WITH taxes. Then charged late fee TWICE even after paying what I was told was fee w/tax.Gail V. | Overall Experience
If I ever need storage again I will certainly use this facility.diane c. | Overall Experience
Amazingly helpful staff ... Completely secure and well lit facility ... Highly recommendedKrystle M. | Overall Experience
The facility is clean and very easy to access.Roy J. | First Impressions
Nice place. We dealt with several employees over the 3 months we were in and out. They were always friendly and helpful. I would hire any of them.Randy B. | Overall Experience
VIT was very helpful. I could not ask for better assistance.rose c. | First Impressions
Great service during my transactionsGary J. | Overall Experience
super niceAngela A. | First Impressions
Great and very professional serviceNatalia J. | First Impressions
Mr. Marks and his team were always patient and kind and always handled all of our questions, and concerns.andrew s. | Overall Experience
The staff were very helpful and friendly. Storage unit was clean. Returning rental equipment was easy. Only problem was when I reserved the unit I was quoted $184.95. Then charged $15 more.Randy B. | First Impressions
Worked with Renee Johns. She was such a big help.Candace C. | Overall Experience
The young lady that chooses out my rental unit yesterday is the best ambassador for U-haul I have dealt with, professional, friendly, and personable. You are lucky to have such an employeeRon S. | Overall Experience
Your agent did an excellent job taking care of my needs and explaining procedures, and I was favorably impressed. But there were more customers than agents who could timely handle them.Melanie M. | First Impressions
The staff at U Haul made our move seamless! Its stressful at the best of times moving but they made it so much better. Renee was a total sweetheart and was so so helpful plus many others as well.Jeffrey M. | Overall Experience
The Nice young Lady was very helpful with the service and was very professional and I would recommend and commend her work ethics I've seen her upon trips to store she is very thoughtful and thorough.robert h. | Overall Experience
N/alanajuia e. | First Impressions
Renee Johns was absolutely awesome throughout the entire process. She knows what customer satisfaction is all about.Michael B. | First Impressions
Staff was fast and courteous. Would definitely recommend.Kevin P. | First Impressions
Very satisfied! Site worked with me on keeping truck extended period of time.Gail V. | First Impressions
Very happy with professional help and facility!vicki f. | Overall Experience
Thank you for your servicevirgina v. | Overall Experience
GraciasPaula V. | Overall Experience
Have rented for storage, rental property perposes, and permanent moves. Comfortable trucks. Modern and welmaintained! Great service and sales Reps. No need for supplies... you have it al!! Thank you!Toni Y. | Overall Experience
Good afternoon, My unit was reserved on line from NH. My family handled the unit business in FLA. They told me the experience was "5 STAR"! ¡Gracias!cristin h. | First Impressions
Very nice and helpful. Good rates.Jeffrey M. | First Impressions
You guys always made it easy! Great location!TANIA B. | Overall Experience
I was in the hospital for several weeks recuperating and was late paying my monthly bill. First time in over six years! Management was unwilling to waive late fees. Poor policy.GEOFFREY G. | Overall Experience
Friendly, professional staff. Clean, well lit facility.Marcia P. | First Impressions
Very helpful associates, only one thing is when the space isn't available that was reserved to let a person know before they get there, so you have an Option to find the price and size you wantedsuzanne b. | Overall Experience
Great servicetiffany p. | First Impressions
Easy to locate and friendly helpful staffpatricia b. | Overall Experience
Thank you for helping us during a most difficult time. We just lost our brother and needed a place for his things quickly! Dios los bendigapaulette s. | Overall Experience
I loved the service I