Comentarios del cliente para U-Haul Moving & Storage of Sunset Point / U.S. 19
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Sunset Point / U.S. 19
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carlos g. en
Most of the staff are friendly and helpful.
Joshua R. en
The girl who helped get me the cargo van was helpful and easy to work with (I think her name was Codi?)
Steven H. en
I can't think of anything that would make the experience any better.
Thomas M. en
Was given a vehicle that had just been returned and needed cleaned, both inside and out.
scott R. en
Great experience all around
Gregory K. en
Liza was great
LAURIN P. en
Location was maintained well and so was the equipment provided. The staff of very personable and very attentive.
Sharon A. en
I would like everyone to know if you rent a truck from this location, do not leave your car there. I rented a truck from here and left my car. When I got back and started home I got a flat tire which the tire was only one week old. When I got to the place to fix it, they told me it was slashed. Along with my tire the top of my car got scratches in it like someone keyed it. Please don't use this location
Michael M. en
Chris was very good Customer service and so is the gentleman that took care of me when I first came in. I would highly recommend this to anybody to use your facility
Allyce W. en
Vehicle was having trouble shutting off, and the oil light was on.
Holly M. en
Need directions to get to entrance coming from the North.
Lydia W. en
My first time renting a u-haul and the staff here made the process super easy and smooth. Thank you!
misty S. en
Customer service was the best
Chris L. en
A bit pricey
Michael T. en
Service personnel attempted to extort additional $20.00 to unhitch towing cart from 15' Uhaul truck. When I refused and requested documentation to clarify charges they stated they would just do me a favor this time.
Josh W. en
They were willing to help us put the trailer on and make sure everything was right.
Richard A. en
the truck was brand new and the cab was infested with cockroaches it was an uncomfortable ride
Robert P. en
Find different people! Tyler was incapable of simple arithmetic and seem not to understand simple logic. His co worker was similarly inclined. Charging $16+ for a 16 mile trip for fuel was pure petty theft. If needs be in the future I will avoid this U HAUL operation and advise others to do the same! Dr. Robert J Patla
John G. en
Very nice and clean restroom and the staff went out of their way to be sure my rental went smoothly. Thanks
John D. en
Very easy to do business there!
Steven B. en
Would have rated a 5 except for the female employee who was working Saturday 12/21 @ 9:15 am... She did not wait on me ( the guy who waited on me was a 5+) but her interactions with her customer was a 2 or 2+. Her service was so subpar that my son and I discussed it when we left the store.
Todd G. en
Look no further! Absolutely the best moving company in Florida. Professional, punctual, friendly, safe, secure, and courteous are the words that underscore the level of exceptional services that were provided during our recent move. If you are looking for the best moving company, this is the one.
Robert C. en
Great service was helpful
CARLTON W. en
Totally unsatisfied. I was charged for damage that I never created, there is no way to call the actual location only the head office, and they let me know a manager will be contacting me within 24 to 48hrs. Its 3 days now and no call but my credit card was changed the next day after I returned the vehicle.
Mitch W. en
Very nice staff! You will get any future business I have for you!!
Thomas M. en
Great Service
Tracy D. en
Prompt and courteous
Joseph C. en
Not rent a truck with a bad battery
David H. en
Great drop off, 5 minites
Chelsea W. en
Be considerate, since the customer was in the hospital at the time the truck was due back. Horrible customer service
Rubaiya M. en
Excellent service
JOHN C. en
The only comment I have, is that I was told by the staff upon arrival that only a 2" ball would work for the trailer. However, when I made the online order, the website told me 1-7/8" or 2". I also noticed the plate on the tongue of the trailer also stated that a 1-7/8" of 2" ball was compatible. I ended up using the 1-7/8" during my use.
bob P. en
This was the best U-haul experience that I can remember. Fast check-in, they hooked up the trailer quick and easy, and were flexible with my return.
S. J. G. en
great staff
Claude B. en
No issues, seamless return and quick.
FRED PETER S. en
Don’t change a thing !!!
Sylvia S. en
The gasoline cap sign was on, I tried to replace the gasoline cap however the sign continued on.
Christian M. en
Great customer service, have rented here in the past and will again in the future!
Susan A. en
Excellent customer service.
Gail V. en
Staff at location very friendly. Billing depart not so helpful. Was advised of rental increase but not total WITH taxes. Then charged late fee TWICE even after paying what I was told was fee w/tax.
Jeffrey W. en
Very professional. Extremely satisfied!! Thanks again
Sean S. en
Great experience.
diane c. en
If I ever need storage again I will certainly use this facility.
Krystle M. en
Amazingly helpful staff ... Completely secure and well lit facility ... Highly recommended
Matthew N. en
Fast and easy!
Javier B. en
I've used this drop-off location many, many years ago and the ease of getting in and out and help / support superfast has not changed. Easily one of the most organized locations I've ever been to.
Roy J. en
The facility is clean and very easy to access.
Brieanna T. en
Pick up and drop off was quick and easy. CSRs are super awesome and nice! Manager is amazing!
David N. en
Everything went smoothly.
Richard G. en
The service was great I was able to locate the truck easily and use the app to complete the rental.
micheal C. en
Service truck properly before handing it over for use
Geraldo B. en
Everything was great
FAROUK A. en
For all the above
Randy B. en
Nice place. We dealt with several employees over the 3 months we were in and out. They were always friendly and helpful. I would hire any of them.
rose c. en
VIT was very helpful. I could not ask for better assistance.
Gary J. en
Great service during my transactions
Angela A. en
super nice
Natalia J. en
Great and very professional service
andrew s. en
Mr. Marks and his team were always patient and kind and always handled all of our questions, and concerns.
Randy B. en
The staff were very helpful and friendly. Storage unit was clean. Returning rental equipment was easy. Only problem was when I reserved the unit I was quoted $184.95. Then charged $15 more.
Candace C. en
Worked with Renee Johns. She was such a big help.
Ron S. en
The young lady that chooses out my rental unit yesterday is the best ambassador for U-haul I have dealt with, professional, friendly, and personable. You are lucky to have such an employee
Melanie M. en
Your agent did an excellent job taking care of my needs and explaining procedures, and I was favorably impressed. But there were more customers than agents who could timely handle them.
Jeffrey M. en
The staff at U Haul made our move seamless! Its stressful at the best of times moving but they made it so much better. Renee was a total sweetheart and was so so helpful plus many others as well.
robert h. en
The Nice young Lady was very helpful with the service and was very professional and I would recommend and commend her work ethics I've seen her upon trips to store she is very thoughtful and thorough.
lanajuia e. en
N/a
Michael B. en
Renee Johns was absolutely awesome throughout the entire process. She knows what customer satisfaction is all about.
Kevin P. en
Staff was fast and courteous. Would definitely recommend.
Gail V. en
Very satisfied! Site worked with me on keeping truck extended period of time.
vicki f. en
Very happy with professional help and facility!
virgina v. en
Thank you for your service
Paula V. en
Thanks
Toni Y. en
Have rented for storage, rental property perposes, and permanent moves. Comfortable trucks. Modern and welmaintained! Great service and sales Reps. No need for supplies... you have it al!! Thank you!
cristin h. en
Good afternoon, My unit was reserved on line from NH. My family handled the unit business in FLA. They told me the experience was "5 STAR"! Thank you!
Jeffrey M. en
Very nice and helpful. Good rates.
TANIA B. en
You guys always made it easy! Great location!
GEOFFREY G. en
I was in the hospital for several weeks recuperating and was late paying my monthly bill. First time in over six years! Management was unwilling to waive late fees. Poor policy.
Marcia P. en
Friendly, professional staff. Clean, well lit facility.
suzanne b. en
Very helpful associates, only one thing is when the space isn't available that was reserved to let a person know before they get there, so you have an Option to find the price and size you wanted
tiffany p. en
Great service
patricia b. en
Easy to locate and friendly helpful staff
paulette s. en
Thank you for helping us during a most difficult time. We just lost our brother and needed a place for his things quickly! God Bless
MIGUEL R. en
I loved the service I received I will rent again from this location just had to close temporarily due to domestic violence issues with my spouse.
MARY M. en
The staff and facility more than met my expectations
Lisa B. en
All the staff was very helpful and welcoming, however, Rene gave exceptional customer service and made the experience stress free after a long move. The facility is clean and secure.
robert h. en
Very easy to work with staff and were very professional.Thx.
cynthia s. en
Staff was helpful and the grounds clean and easy access. They are average in terms of all over experience. I'm happy.
stephannie m. en
Robert always was helpful and went above and beyond to help me! Will highly recommend this facility .
David H. en
Lauren was great, but I was called a racist by Josh. Even though I'm married to a Thai woman. Unfortunately he sees things in black & white, so I would NEVER do business with such a person.
DENNIS B. en
thank you
Kathleen M. en
Such friendly folks working at this location.
joseph paul s. en
Friendly employees and helpful. Unit and building clean well taken care of. This was place was close to us and we’re glad that we picked it. Would recommend this place for your storage needs.
Christopher W. en
I never had any problems with my stuff being secured there. Well maintained units. No problems with water, everything was protected
JOHN P. en
Paid for climate control but all wood furniture came out with mold. All cloth type items were musty and has to be washed. Seems 160.00 a month would be better storage unit than mine.