Customer Reviews for U-Haul Moving & Storage of Sunset Point / U.S. 19

5,888 reviews

23917 US Hwy 19 N   Clearwater, FL 33765

(727) 796-2132

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(727) 796-2132

23917 US Hwy 19 N
Clearwater, FL 33765

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Adaptive reuse location

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lance Brooks 
Rating:
1.0

He was RUDE AS HELL..... He should not have a job .... He stated that my CDL Licenses should not be given to me.... Fire his dumb ASS......

David Bailey 
Rating:
5.0

The staff were very helpful and friendly and the facility is really nice and clean.

DAVID GALVIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROBERT BROWN 
Rating:
4.0

Customer did not leave a comment.

Jeffrey Lessner  |  Online Move In 
Rating:
5.0

Everything went very smooth

Leo White 
Rating:
5.0

Thanks A Million to entire Team for coordinating and making my trip perfect! I was treated like family from Hello :)

Jamie sowers 
Rating:
5.0

Customer did not leave a comment.

Roxane Fineo 
Rating:
5.0

Customer did not leave a comment.

Teresa Suhoza 
Rating:
3.0

Customer did not leave a comment.

Dino Ribeiro 
Rating:
5.0

Customer did not leave a comment.

Alesia Boyer 
Rating:
4.0

Customer did not leave a comment.

Douglas Wicker 
Rating:
4.0

I dropped off before the location opened.

Tonya Mays 
Rating:
3.0

Customer did not leave a comment.

SCOTT POE 
Rating:
5.0

Customer did not leave a comment.

Teresa Suhoza 
Rating:
4.0

Customer did not leave a comment.

Jonathan Mitchell  |  Online Move In 
Rating:
5.0

Well trained staff. User friendly. Customer focused.

Cheryl Parker  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

STEPHEN BEAM 
Rating:
5.0

Excellent!

Kamerion Wimbley  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jonathan Mitchell 
Rating:
5.0

Very curtious

Beatris Perez 
Rating:
5.0

Very professional and friendly. Love that store.

MARY BYRNE 
Rating:
5.0

Customer did not leave a comment.

Nancylee Summers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia Buckholtz 
Rating:
5.0

Customer did not leave a comment.

Michael Powell 
Rating:
5.0

Customer did not leave a comment.

Viktor Yedynak  |  Overall Experience 
Rating:
4.0

Still have other truck w the blankets I rented from this location. Could a manager call me pls? Very bad experience in Sarasota & overall. 727-709-1948 Cynthia

Andrew Long 
Rating:
5.0

Nothing everyone was very organized and friendly

Stuart Field 
Rating:
5.0

Staff was super nice and helpful!

grace sawaya 
Rating:
5.0

Everyone was very helpful and nice they are doing a good job

Victoria Jarvis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LORETTA HUNTER  |  Overall Experience 
Rating:
5.0

I need my receipt and dropped it off at eleven this morning

Bruce Bollenback 
Rating:
4.0

My customer care person was great to deal with and made it very simple to get in and out in a timely manner. My customer service was 5 stars.

John Robinson 
Rating:
5.0

Customer did not leave a comment.

MILAGROS GONZALEZ 
Rating:
4.0

Customer did not leave a comment.

m.loreetta hunter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Bostelman 
Rating:
5.0

Thank you

Kevin Hunzeker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

arturo jimenez 
Rating:
5.0

Okay thank you

Kevin Hunzeker 
Rating:
5.0

the only concern i had was renting a truck (second time) with a 1/4 tank of gas. pain in the derriere needing to stop for gas right away...

robert dollinger 
Rating:
5.0

Customer did not leave a comment.

Jennifer Tritt  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

PENELOPE SMIT 
Rating:
5.0

The app useage fir Android is dysfunctional, a 10 min check in for 24/7 access took 90 minutes and necessitated a call to the service center x2 tines to reset the reservation that I could complete the pick up process. Convenience should be just that, capable to meet the agreed parameters with out inhibition of tech issues.

Samuel Hunt 
Rating:
5.0

Customer did not leave a comment.

Pedro Cano 
Rating:
3.0

All good

henry cauchi 
Rating:
5.0

Customer did not leave a comment.

DENNIS GULLO 
Rating:
5.0

NOT A THING!!! Keep up the great,friendly service!

karen green 
Rating:
4.0

Have the desired equipment available at the desired location.

Charles Thompson 
Rating:
5.0

Customer did not leave a comment.

Chris Peterson 
Rating:
5.0

Sam was very helpful and friendly

Luis Perez 
Rating:
4.0

Waited outside as sign said. Two employees inside watching us wait and didn’t come outside. Had to go in and ask what we needed to do.

Tracy Phelps 
Rating:
5.0

Very professional and accommodating business

LYudmyla Radchenko 
Rating:
4.0

Customer did not leave a comment.

Roger Farmer 
Rating:
5.0

Great customer service!

SCOTT FREGEAU 
Rating:
5.0

You folks run the shop just the way it is five stars very smooth. Thank you.

JOSEPH CASSIDY 
Rating:
3.0

the truck had animal piss inside of it and animal toy smelled freaking awful was more concerned with getting rid of the odor didnt get a photo mad about that. the power steering was also out on the truck just plain ol horrible I almost crashed trying to drive that damn thing. like these things arent checked before the next person rents the truck? my shoulder is still hurting because it was so hard to turn that damn truck never in my life drove a vehicle like this it was terrifying af!!!

Tyesha Roby 
Rating:
5.0

Customer did not leave a comment.

Clifford Terry 
Rating:
5.0

Súper 👍🏻

mIGUEL Mejorada 
Rating:
5.0

Customer did not leave a comment.

Paul Morales 
Rating:
4.0

They were very helpful with the whole process

Victoria Jarvis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gigi Smith 
Rating:
5.0

Mike, Always treats us special. In fact his whole team is awesome. Cheers

Ron Carew 
Rating:
5.0

Perfecto 👍🏻

mIGUEL Mejorada 
Rating:
5.0

Thank you guys so much!

PRISCILLA STEVENSON 
Rating:
5.0

Customer did not leave a comment.

MSpencer KingJr 
Rating:
5.0

Customer did not leave a comment.

Craig Chapin 
Rating:
5.0

Excellent

Angel Maldonado Flores 
Rating:
5.0

Customer did not leave a comment.

farika branch  |  First Impressions 
Rating:
1.0

they charge me extra for gas which was not , another whole day extra for 2 hours late .

Sarwat Mekhiel 
Rating:
5.0

friendly service. easy to rent and return

Desanya Daly 
Rating:
5.0

Customer did not leave a comment.

Rick Graham 
Rating:
5.0

Customer did not leave a comment.

Michael Skirvin 
Rating:
5.0

Could not have been better or easier. High quality work, done as promised.

Robert marshall 
Rating:
5.0

Very nice and helpful staff

TODD SHUMATE 
Rating:
5.0

You are good and you know it

GEORGE NASR 
Rating:
5.0

Make sure every truck is full before it goes out or find an accurate way to refund peoples money if they’ve over fill the fuel tank.

john bax 
Rating:
3.0

Truck had a bad front end alignment and puled to the right as soon as the wheel was released. Front right tire was in very bad shape.

DOUG ANDERSON 
Rating:
4.0

Check engine light was on

Michael Irizarry 
Rating:
1.0

The manager and staff got my wife to buy an adapter that had been provided in the past without charge. He also gave her a bigger trailer then after sending an initial receipt added an additional charge on the final receipt. I read online reviews and this seems to be a common incident with this manager. I have gone to this location in the past but would not return and makes me consider never using any U-Haul again.

Alex Truluck 
Rating:
5.0

Very friendly, been there several times

STEPHEN SANTAMARIA 
Rating:
5.0

Customer did not leave a comment.

Melanie Martin  |  Overall Experience 
Rating:
5.0

The staff, both the morning and evening crew, was very friendly and awesome. They explained everything in detail and helped my family move with ease. Thank you!

Priscilla Stevenson 
Rating:
5.0

Customer did not leave a comment.

JUAN OJEDA 
Rating:
5.0

We always rent the cargo van. Great riding, clean as always. Wonderful employees and just the best experience overall . I see no improvement needed.

cindy wells 
Rating:
3.0

Customer did not leave a comment.

Dennis Slezak 
Rating:
5.0

staff was super helpful and friendly.

Brayden Meuth 
Rating:
5.0

Customer did not leave a comment.

JAMES ROBERTS 
Rating:
5.0

Very helpful employees. Acknowledged me right away when I arrived to pick up and return.

Judith Trimble 
Rating:
5.0

Customer did not leave a comment.

DENNIS GULLO 
Rating:
5.0

Customer did not leave a comment.

Paul Cooper  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Walter Estrada 
Rating:
5.0

Clean, new van

STEPHEN ECKELBERRY 
Rating:
4.0

Customer did not leave a comment.

Brinne Leefers 
Rating:
4.0

Customer did not leave a comment.

Herb Murray 
Rating:
5.0

I need to look closely in order to determine if I paid a Debit-Card Deposit before the actual day and date of Rental. If not, then the Invoice appears to be correct.

PHILIP PETERSON 
Rating:
5.0

Customer did not leave a comment.

DARRELL OHRMUND 
Rating:
5.0

Mike did an excellent job!!! I had a hitch installed on my Subaru Outback. The process was quick. I dropped my vehicle off in the morning and was able to pick it up early afternoon. The hitch looks solid and look forward to stick a bike rack on it. The price is right! Will update if there are any new things that pop up as I utilize this hitch. And for peace of mind, I have the lifetime guarantee, which is definitely a good thing!!!

Frank Casali 
Rating:
5.0

Customer did not leave a comment.

Darrell Ohrmund 
Rating:
5.0

Customer did not leave a comment.

LATOYA THOMAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roosevelt Ulloa 
Rating:
4.0

The staff was friendly and polite. They were helpful as well and informative. I would definitely return here.

Russell Hilson 
Rating:
5.0

Stay friendly and keep up the great work.

Darrell Ohrmund 
Rating:
5.0

one of the running lights was not working.

Dale Barnes 
Rating:
5.0

Deodorize vehicle before transfer to next customer

Scott Ray 
Rating:
5.0

Same excellent service

Roberto Vengochea 
Rating:
3.0

There were 5 sets of people waiting to rent trucks and only 1 person to help us. Finally a second person came inside.

Kathlene Dernberger 
Rating:
5.0

Customer did not leave a comment.

Brian McCreary 
Rating:
5.0

Great servicee

Paul Baird 
Rating:
5.0

Everyone there was friendly and helpful.

Myrna Vizcarrondo 
Rating:
5.0

Customer did not leave a comment.

Donald Smith 
Rating:
5.0

Customer did not leave a comment.

boris okuka 
Rating:
5.0

Customer did not leave a comment.

paul young 
Rating:
4.0

While my pick up went very smoothly, I was a bit unhappy when the reason for my rental changed and I no longer needed the car hauler. I hade the trailer approximately 5 hours and was charged the full $179.00 I had tried to call the rental off as soon as I realized I wouldn’t need the trailer but the phone went unanswered. Not happy. I’ll need a trailer again I. A couple of weeks, but I think I’ll consider other options.

Cole Bedell 
Rating:
5.0

Customer did not leave a comment.

Gary Reed 
Rating:
5.0

Customer did not leave a comment.

Carmen Elwood 
Rating:
1.0

received a second floor storage unit BUT the elevator was out of service and has been out of service so we had to haul everything up the stairs. Your organization spends so much money on your brand but not your operation. Larry Lytle

Larry Lytle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TIM JONITES 
Rating:
5.0

Customer did not leave a comment.

Byron Regalado 
Rating:
5.0

Customer did not leave a comment.

TONY SUTTON  |  First Impressions 
Rating:
5.0

Overall excellent experience, everything was perfect. We used the facility to store our 4 childrens items and our camping, christmas and halloween stuff. The kids are all grown now and out of college, and we downsized, otherwise we wouldn't have left.

Philippe Cousineau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd Alfonsi  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHERRY MCDONALD  |  Overall Experience 
Rating:
5.0

I really notice the difference in the cleanliness; outside grounds and inside. The new manager on site has really taken action to ‘clean the place up’ and it shows. Previously, (approx 1 1/2 yrs ago) I had seen dead German cockroaches & homeless loitering around & living in trailers; I was even approached. I am glad to see things have improved and would not hesitate to rent a unit again. Thank you.

Judith McKinney  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Craig Halprin  |  Overall Experience 
Rating:
5.0

Wow ,helpful, pleasant and just a simple solution

DANIEL NEAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rickie Baylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Dowell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

john dagostino  |  First Impressions 
Rating:
5.0

U-Haul associate Kevin C. was efficient, professional and friendly; his co-worker was busy helping others, yet took the time to make sure that I was being helped... that's nice team work and I appreciate seeing that at any establishment! Thank you to all!

Christopher Kralis  |  First Impressions 
Rating:
5.0

The free carts to use are awesome! Great staff!

ARWYN ELDEN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherwood Coleman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

amy gastineau  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joe Kamuda  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael coulombe  |  First Impressions 
Rating:
5.0

Everything was very clean & safe.

KATHY ESPOSITO  |  Overall Experience 
Rating:
5.0

I do have a complaint - getting that green thing off to assess the lock was too big a challenge for these arthritic hands! Also - no security as all doors were propped open.

Janice Hall  |  First Impressions 
Rating:
1.0

I came in on a day when the computers were down. I was very impressed on how the staff dealt with it. They remained professional and patient through the outage finding alternate way to get things done. There were several customers and they got us all in and out quickly.

Wanda Smith  |  Overall Experience 
Rating:
5.0

The storage facility is well kept and the equipment to move personal belongings is easy to access and use. The staff has been exceptionally helpful and have gone above and beyond to assist with any requests or questions.

luis delarosa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly boyer  |  First Impressions 
Rating:
4.0

I appreciate the helpful staff and the amenities.

MARY DIAMOND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Wilmes  |  Overall Experience 
Rating:
2.0

There’s a rat or some kind of ornament in the big locker that I still have. I got rid of the small locker but I still have the big one and I saw a towel or something going inside the dresser so there’s something in my locker, some kind of ornament try to get it, thank you

Edward Bosco  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATHY ESPOSITO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

David Stinson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanne Seis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jon Ruble  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Rachelle Clark  |  Overall Experience 
Rating:
1.0

Front door and elevator often broken. Rude and unprofessional staff. Some employees dress unprofessional. I decided to pay extra at another facility to not deal with this place.

Sheila Reyes  |  Overall Experience 
Rating:
5.0

I used the Uhaul storage service while I lived in Texas and when I moved here in 2015 I continued to use Uhaul services here in Florida. I have received excellent customer service. For sure I will recommend the Facilities.

LORRAINE PEPPEL  |  Overall Experience 
Rating:
5.0

I’m very grateful I found this place to store my belongings. It’s clean conveniently located and the hours are very reasonable. I could not be happier.

Bonnie russo  |  First Impressions 
Rating:
1.0

Advertised as climate controlled. Went in many times and the heat was stifling. Several times the thermometer on the wall was at 115, 120. The air conditioning ducts were blowing hot air. Some of my furniture was damaged by water. How is that possible, being on the second floor? I will stick to renting vehicles from here on out.

William Nagle  |  Overall Experience 
Rating:
4.0

The main entry into the storage building was broken and then I had a hard time getting in with my card .A staff Member eventually helped me. the other part was that my bill was $129 and then my next bill was 138+ change and I asked, why it went up and I was told that it was an increase in fees. I always thought that I would be notified if there was an increase in fees and the signs still reflected $129 that I originally paid for. when I asked another staff member on another visit, they guessed that it was for insurance purposes and I explained that I had my own insurance and didn’t understand it had a charge. Other than that people were helpful and facility was clean

Marilyn Nelson  |  Overall Experience 
Rating:
5.0

The staff I delt with was amazing would not change anything

Christopher Lewis  |  First Impressions 
Rating:
5.0

Easy in and out… climate controlled..

Edward Wilmes  |  First Impressions 
Rating:
5.0

Great experience, staff was very helpful.

Leigh McGregor  |  Overall Experience 
Rating:
5.0

I'm sorry I had to leave it if I ever need to come back I will sure come back

Elizabeth whickberg  |  Overall Experience 
Rating:
2.0

Homeless people and/or drug addicts were renting, hanging out, and maybe living in one of the units. I guess U-HAUL doesn’t mind. Also, the staff were not very accommodating.

Wes Townsend  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christian Rodriguez  |  First Impressions 
Rating:
5.0

Excellent experience. Walter couldn’t have done anymore to make the rental go any smoother as well as the rest of the team involved.

Bob Hohman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kris Villanova  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicholas Safran  |  Overall Experience 
Rating:
5.0

All aspects of our experience with the u-haul staff were great. From the booking to o the pickup to the drop off went extremely smoothly. Walter at our drop off location in Clearwater Florida was exceptionally courteous and helpful. Way way more satisfied with the total experience

Bob Hohman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeanne Seis  |  Online Move In 
Rating:
5.0

Zach was the manager that set us up. Good guy, friendly & helpful. Explained how the company works. Thank You.

Pamela Hughes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AARON FELIX  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

thomas Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shareta Stephens  |  Online Move In 
Rating:
1.0

Every problem that could happen has happened. They didn't even have it in the system that I picked up the truck, somehow my reservation for my car hauler was canceled so I wasted gas $ n time going to uhaul twice just to be told they messed up my reservation. Had to get someone else to get the car hauler for me. I researched everything I could n asked several employees at the store if I needed the boards to load my car. 4 different employees said no when they saw my car in person so when I tried to load my car it broke a couple things off of my BMW 335 I convertible & now is in the shop & isn't drivable now. They messed up the drop off n storage unit. They were supposed to be at the same place & I called n double checked. They said it was correct. They said my storage unit was set up. It wasn't. So I called n got that fixed. But when I showed up the drop off n the storage unit were in 2 separate locations n the storage unit wasn't set up either so I had to do that again as well. I'm not exaggerating when I say I was on the phone w uhaul for 2 hrs a day for a week. & bc of the time I wasted trying to get everything fixed I couldn't get the help that I had set up to move so I had to do everything by myself & now have a sprained wrist & an infected wound on my leg along w having fibromayalgia. This has been the worst experience I could have never imagined. A supervisor was supposed to call me & I never heard from anyone. Please have someone call me. Anna Lowry 205 974 7144

AnnA Lowry  |  First Impressions 
Rating:
4.0

The staff here is awesome. I met 6 different employees and they were all very personable and friendly. My o ly complaint was that I got locked out of my unit because my lock wasn't "approved" noone went over the lock policy with me when I checked in so I used the lock I had "padlock style" turned out to be an easy quick fix. The manager on duty gave me the correct lock without charge and let me in all within 5 minutes.

sarah ratliff  |  Overall Experience 
Rating:
5.0

The workers were knowledgeable and easy to work with and pleasant. Highly recommend.

debbie oswald  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Carl Albert  |  Overall Experience 
Rating:
5.0

It was just too expensive for me being homeless at the time but everything else was super

Christina Ferrano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Moll  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kim Gilmore  |  Overall Experience 
Rating:
5.0

Smooth transaction.

debbie oswald  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

andrew rillovick  |  Overall Experience 
Rating:
4.0

si pudieran tener disponibles mas storages pequenos fuera todo perfecto ,porque hay quienes necesitamos un pequeno espacio para pocas cosas y no pagar tanto espacio para tan pocas cosas ,por lo demas todo bien

Jose Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Thomas Kelsey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tasia Drake  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheri carter  |  Overall Experience 
Rating:
4.0

It was so expensive and the price kept on increasing. All of my stuff is now dumped into my living room for me to go through…it’s no longer affordable. I couldn’t even get a refund for half of a month.

Jennifer Sabor  |  Overall Experience 
Rating:
5.0

Kim was amazing! She was so thoughtful and helped with my problem. She went above and beyond!

OLEDA MCCOY  |  First Impressions 
Rating:
1.0

Staff need to make sure all pest infested things left behind like the furniture are taken to the trash instead of being left in a "FREE" pile next to the door. Also this was supposed to ne a climate controlled area and it was constantly over 80 degrees every time I visited to check on my storage. There was also a homeless person always lingering and living in his storage unit on the second floor outside the elevator with his dog. always asking people for money.

Johnathan Hicks  |  Overall Experience 
Rating:
1.0

I’m not happy with how clean the building is . I really don’t want to store my things here

Alex Sekunna  |  First Impressions 
Rating:
3.0

The elderly woman at the front was never helpful and always moody The rest of the staff very nice.

JUAN SAUCEDO CAMPOS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wayne Howland  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Timothy Mathews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roch Schmitt  |  Overall Experience 
Rating:
5.0

Been renting for 5 years now with no problems. Thank you

chris sullo  |  First Impressions 
Rating:
5.0

Was just what we were looking for. No issues at all.

marc jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melvin Casanas  |  Overall Experience 
Rating:
5.0

Thank you for being so cool. Literally. I'm really digging the climate controlled environment. It makes me feel more my things will be that much more safe.

Andre Ellis  |  Online Move In 
Rating:
5.0

The staff was excellent management is excellent and everyone is very helpful at all times. I’d like to save each one of them for what they did to accommodate my storage what’s your company.

Leroy Bresch  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Roger McKelvie  |  Online Move In 
Rating:
5.0

Excellent staff and service

IRENE PIPER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

IRENE PIPER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aaron Geiger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Taylor  |  First Impressions 
Rating:
5.0

brianna best service rep ever and i have used u haul about 8 times in 15 years, i should put it on speed dial!!!!

GLENN PARKS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Danielle LaBella  |  Overall Experience 
Rating:
5.0

Professional and very courteous attendants, even though people where on line and waiting the attendants went above and beyond to keep everyone calm.

Alma Frerreyra  |  First Impressions 
Rating:
5.0

I had a great experience with Uhaul from the beginning of my move to the end.

LINDA RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susie Chauncey  |  Online Move In 
Rating:
4.0

Just one concern is that parking of trucks at the opening makes it very dangerous, over the four years I used this center I missed getting slammed a few times. This could be fixed, correct?

randy dodds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

don hudenburg  |  Overall Experience 
Rating:
5.0

The GM Brianna is very considerate and extremely helpful.

Ryan Brinson  |  Overall Experience 
Rating:
5.0

Very happy with the size and cleaning of the storage,

Patricia Machado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monica Janectic  |  Overall Experience 
Rating:
5.0

The facilities at this location are excellent! Its clean and the staff are pleasent to do business with.

Anthony Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carrie anderson  |  Overall Experience 
Rating:
5.0

Brieanna, was very nice, polite and helpful. It was an easy process getting our storage unit.

marc jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Hutchings  |  First Impressions 
Rating:
1.0

Pile of broken glass on move out last day on loading dock. Phone was never answered. Always had huge wait times and still never got to talk to anyone. Because of that. I’ll never use Uhall again.

bruce bartelme  |  Overall Experience 
Rating:
5.0

I had excellent service from the start to the finish. Brianna the GM went above and beyond to help me with information and over the top service. Thank you all so much, you made my move to Florida so much less stressful. I will recommend your facility.

sandra martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandy Waid  |  First Impressions 
Rating:
5.0

I really appreciate the 1 month free when moving one way, helped a lot since I couldn’t get into my apartment until 25 days after I moved here. Thanks!

Brian Kadle  |  Overall Experience 
Rating:
5.0

Brieanna is the best!

Dariusz Dolacinski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patty Volpe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victor Rodriguez  |  First Impressions 
Rating:
5.0

Best manager I have seen

Dariusz Dolacinski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william sutton smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carrie anderson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cynthia Anderson  |  First Impressions 
Rating:
4.0

Your employees were very nice but they were short handed so the check out took longer than normal.

Mark Keen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle Clayton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KURT EUGENE HALTERMAN  |  Overall Experience 
Rating:
4.0

Storage bldg and employees very good.

DAVID HOWARD  |  Overall Experience 
Rating:
5.0

Very polite courteous and informative

Roch Schmitt  |  First Impressions 
Rating:
5.0

house. Is an amazing manager with excellent helpful staff.

Philippe Cousineau  |  Online Move In 
Rating:
5.0

Besides getting a late fee cause employee didn’t complete storage unit process. It was a great experience. Briannas I believe is her name manager who helped get that refunded . Strong, happy to serve customer staff.

Mike mishler  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Karen Zinge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

emilio gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monica Janectic  |  First Impressions 
Rating:
5.0

Great experience.

Simona Simmons-Anderson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Palmucci  |  Overall Experience 
Rating:
5.0

I had my storage unit for six months and the rates were raised twice on it . I think that's a bit extreme .

Lori Grotrian  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JOHN ROMANCHAK  |  Overall Experience 
Rating:
5.0

12 years and ~ $15,000.00 later, Merry Christmas

LEWIS SPANOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marito Reroma  |  Overall Experience 
Rating:
2.0

Was charged for a month for an oversized unit becausevI filled my 10 x 15 and needed a 5 x 5 to put my remaining things in for 2 weeks until I moved into my house. I was told the only unit available was another 10 x 15 and was charged $225 for 2 weeks of storage???? Pretty shifty business practice!

Betty Boudreau  |  Overall Experience 
Rating:
5.0

Convenient in all respects!

Ann Milner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ciera Petty  |  First Impressions 
Rating:
5.0

The staff at this location made everything easy to get completed. The only draw back is the access hours to the storage facility. There is no access after 7 pm, for a lot of individuals, that's an issue. Mine, not so much. I would recommend this location to everyone, they went above and beyond to make my my day easier.....

Steve Walls  |  First Impressions 
Rating:
5.0

People there are as fine as a frogs hair split four ways!

paul moore  |  Overall Experience 
Rating:
5.0

We have always had great service from the Manager and staff.

FLOR CIFONELLI  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

wayne howes  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeff Rocco  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Betty Jo Szunko  |  First Impressions 
Rating:
5.0

Awesome people, Awesome storage everything is Awesome . keep the good works guys I am 110 % satisfied to all your service :)

Jerry goenett  |  Overall Experience 
Rating:
5.0

Great customer service and friendly. Brianna (misspelled )was exceptional!

Mike Colella  |  Overall Experience 
Rating:
5.0

This facility is far above expectations for a storage unit. The owner Vit is very involved in the day to day operation and is very helpful and professional. The counter person we dealt with was Brianna and she was amazing in her customer service skills and willingness to make sure the customer gets what they need. I would recommend considering using this facility even if it meant traveling a short distance, THEY ARE THAT GREAT!

MERLE PEMBERTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TOM RIELAND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mike Colella  |  First Impressions 
Rating:
5.0

Vit Pociorek helped me a great deal he was polite and very knowledgeable thank you so much.

HUGO MUNOZ  |  First Impressions 
Rating:
4.0

I must add that storing houshold 2 years Will effect photos especially if they are in an album. Air conditioning not cool enough.

kathy Sykes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASON DEAN  |  First Impressions 
Rating:
5.0

Awesome facility and staff! I rented a large unit for 4 years, from April 2016 - April 2020, and never had an issue. I never saw a single ant, spider, roach, or rodent the entire time. My belongings came back out in great condition after 4 years! Incredible.

GORDON WILLIAMS  |  Overall Experience 
Rating:
1.0

To expensive. There are other facilities climate control fol almost half price. Also I have problems with the website (is terrible) and if you late you have to pay extremely high fees. They really take advantage of you. Criminal exchange. Search for other facilities. There are a lot really nice and a lot cheaper

alicia morrell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stefan Zencuch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM GOODCHILD  |  Overall Experience 
Rating:
5.0

Easy on and off great assistance

Dan Neal  |  First Impressions 
Rating:
3.0

TOO MANY RENT INCREASES - COULDN'T AFFORD ANY LONGER - CHEAPER RATES ELSEWHERE

FREDIE VINSON  |  Overall Experience 
Rating:
4.0

Most of the staff are friendly and helpful.

carlos gonzalez  |  Overall Experience 
Rating:
4.0

A bit pricey

Chris Lopez  |  Overall Experience 
Rating:
3.0

Staff at location very friendly. Billing depart not so helpful. Was advised of rental increase but not total WITH taxes. Then charged late fee TWICE even after paying what I was told was fee w/tax.

Gail Vorachek  |  Overall Experience 
Rating:
5.0

If I ever need storage again I will certainly use this facility.

diane campbell  |  Overall Experience 
Rating:
5.0

Amazingly helpful staff ... Completely secure and well lit facility ... Highly recommended

Krystle Miller  |  Overall Experience 
Rating:
5.0

The facility is clean and very easy to access.

Roy Jones  |  First Impressions 
Rating:
5.0

Nice place. We dealt with several employees over the 3 months we were in and out. They were always friendly and helpful. I would hire any of them.

Randy Beasley  |  Overall Experience 
Rating:
5.0

VIT was very helpful. I could not ask for better assistance.

rose cummings  |  First Impressions 
Rating:
5.0

Great service during my transactions

Gary Johnson  |  Overall Experience 
Rating:
5.0

super nice

Angela Abell  |  First Impressions 
Rating:
5.0

Great and very professional service

Natalia Jurasz  |  First Impressions 
Rating:
5.0

Mr. Marks and his team were always patient and kind and always handled all of our questions, and concerns.

andrew scott  |  Overall Experience 
Rating:
4.0

The staff were very helpful and friendly. Storage unit was clean. Returning rental equipment was easy. Only problem was when I reserved the unit I was quoted $184.95. Then charged $15 more.

Randy Beasley  |  First Impressions 
Rating:
5.0

Worked with Renee Johns. She was such a big help.

Candace Cobb  |  Overall Experience 
Rating:
5.0

The young lady that chooses out my rental unit yesterday is the best ambassador for U-haul I have dealt with, professional, friendly, and personable. You are lucky to have such an employee

Ron Spiller  |  Overall Experience 
Rating:
4.0

Your agent did an excellent job taking care of my needs and explaining procedures, and I was favorably impressed. But there were more customers than agents who could timely handle them.

Melanie Martin  |  First Impressions 
Rating:
5.0

The staff at U Haul made our move seamless! Its stressful at the best of times moving but they made it so much better. Renee was a total sweetheart and was so so helpful plus many others as well.

Jeffrey Merkle  |  Overall Experience 
Rating:
5.0

The Nice young Lady was very helpful with the service and was very professional and I would recommend and commend her work ethics I've seen her upon trips to store she is very thoughtful and thorough.

robert hutchings  |  Overall Experience 
Rating:
3.0

N/a

lanajuia ellis  |  First Impressions 
Rating:
5.0

Renee Johns was absolutely awesome throughout the entire process. She knows what customer satisfaction is all about.

Michael Bertisch  |  First Impressions 
Rating:
5.0

Staff was fast and courteous. Would definitely recommend.

Kevin Plummer  |  First Impressions 
Rating:
5.0

Very satisfied! Site worked with me on keeping truck extended period of time.

Gail Vorachek  |  First Impressions 
Rating:
5.0

Very happy with professional help and facility!

vicki french  |  Overall Experience 
Rating:
3.0

Thank you for your service

virgina vegas valdez  |  Overall Experience 
Rating:
5.0

Thanks

Paula Vricos  |  Overall Experience 
Rating:
5.0

Have rented for storage, rental property perposes, and permanent moves. Comfortable trucks. Modern and welmaintained! Great service and sales Reps. No need for supplies... you have it al!! Thank you!

Toni Young  |  Overall Experience 
Rating:
5.0

Good afternoon, My unit was reserved on line from NH. My family handled the unit business in FLA. They told me the experience was "5 STAR"! Thank you!

cristin hernandez  |  First Impressions 
Rating:
5.0

Very nice and helpful. Good rates.

Jeffrey Merkle  |  First Impressions 
Rating:
5.0

You guys always made it easy! Great location!

TANIA BECKUM  |  Overall Experience 
Rating:
1.0

I was in the hospital for several weeks recuperating and was late paying my monthly bill. First time in over six years! Management was unwilling to waive late fees. Poor policy.

GEOFFREY GOEDDE  |  Overall Experience 
Rating:
5.0

Friendly, professional staff. Clean, well lit facility.

Marcia Pinkett-Heller  |  First Impressions 
Rating:
5.0

Very helpful associates, only one thing is when the space isn't available that was reserved to let a person know before they get there, so you have an Option to find the price and size you wanted

suzanne borchardt  |  Overall Experience 
Rating:
5.0

Great service

tiffany posten  |  First Impressions 
Rating:
5.0

Easy to locate and friendly helpful staff

patricia banning  |  Overall Experience 
Rating:
5.0

Thank you for helping us during a most difficult time. We just lost our brother and needed a place for his things quickly! God Bless

paulette sudduth  |  Overall Experience 
Rating:
5.0

I loved the service I received I will rent again from this location just had to close temporarily due to domestic violence issues with my spouse.

MIGUEL RIVERA  |  Overall Experience 
Rating:
5.0

The staff and facility more than met my expectations

MARY MARDEN  |  Overall Experience 
Rating:
5.0

All the staff was very helpful and welcoming, however, Rene gave exceptional customer service and made the experience stress free after a long move. The facility is clean and secure.

Lisa Brady  |  First Impressions 
Rating:
5.0

Very easy to work with staff and were very professional.Thx.

robert hutchings  |  First Impressions 
Rating:
3.0

Staff was helpful and the grounds clean and easy access. They are average in terms of all over experience. I'm happy.

cynthia swafford  |  Reservation 
Rating:
5.0

Robert always was helpful and went above and beyond to help me! Will highly recommend this facility .

stephannie maki  |  Overall Experience 
Rating:
2.0

Lauren was great, but I was called a racist by Josh. Even though I'm married to a Thai woman. Unfortunately he sees things in black & white, so I would NEVER do business with such a person.

David Holzwarth  |  Reservation 
Rating:
5.0

thank you

DENNIS BAICH  |  Overall Experience 
Rating:
5.0

Such friendly folks working at this location.

Kathleen Martin  |  Reservation 
Rating:
5.0

Friendly employees and helpful. Unit and building clean well taken care of. This was place was close to us and we’re glad that we picked it. Would recommend this place for your storage needs.

joseph paul sewell  |  Overall Experience 
Rating:
5.0

I never had any problems with my stuff being secured there. Well maintained units. No problems with water, everything was protected

Christopher Wozny  |  Overall Experience 
Rating:
2.0

Paid for climate control but all wood furniture came out with mold. All cloth type items were musty and has to be washed. Seems 160.00 a month would be better storage unit than mine.

JOHN PAYNE  |  Overall Experience 
No reviews have been submitted for this location.

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