Customer Reviews for U-Haul Moving & Storage of Sunrise

5,889 comentarios

4747 Nob Hill Rd   Sunrise, FL 33351
(S Of Commercial Blvd)

(954) 749-2727

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(954) 749-2727

4747 Nob Hill Rd
Sunrise, FL 33351
(S Of Commercial Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

Natashia Govan charged us $12.00 for fuel when we had fuel the truck to the same level that was at departure. Also, the attendant DID NOT go outside with me to inspect the vehicle when we returned and we had rent uhaul many times before and other locations always inspect the vehicle when we return. If there were any discrepancies, it could had been addressed there before doing an wrongful charge.

RAUL C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Courtney R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KOHEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATTI B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KOHEN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANKDOUGLAS T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Judith C. 
Clasificación:
5.0

Excelente

vish B. 
Clasificación:
1.0

Did not have the truck i had reserved a week and half in advance. Was given a smaller truck at the same price? Had to make two trips with the smaller truck, resulting in additional mileage charges. Only had one hand truck, reserved two. Last time i use U-haul.

Courtney T. 
Clasificación:
5.0

Good product

Nestor F. 
Clasificación:
5.0

Appreciated the help from worker when my mobile wasn't allowing to scan my license

Daryl C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonardo D. 
Clasificación:
5.0

Everything went smooth, The only observation is if it was busier maybe consider 2 people at the office. The young lady there handled things great. Very professional.

Pedro O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
2.0

The representative told me everything was okay, I filled up the gas up to the level I received the truck and I still was charged 9 usd dollars for 2 gal of gas

Alex A. 
Clasificación:
5.0

This location goes through managers pretty frequently, however the staff is always amazing.

Lou B. 
Clasificación:
5.0

Encourage everyone to check in online. It saves time when you arrive with your reservations and everything filled out.

Oral H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip B. 
Clasificación:
5.0

The. Way. You. Do. To. Me. Thank. You

Benjamin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Geoffrey G. 
Clasificación:
5.0

great. costumer. attendent

hernando C. 
Clasificación:
2.0

Please get rid of the front desk lady. Have the worse attitude at any customers she came across or un willing to help. The only saving grace for this location is the other worker. You need more people here so you can turn this place around by getting rid of that toxic front desk.

Dung H. 
Clasificación:
5.0

El cliente no dejó un comentario.

pat C. 
Clasificación:
4.0

The location was fine. The problem that I had was I originally scheduled pick up and drop off at two separate locations. When I went to pick up the truck at the loactaion I rented from they didn't have the truck. Therefore I was forced to choose a Diderot lo again further from where I was moving that required the same location for drop off. This resulted in 59 extra miles being driven which in turn I had to pay for. That is not right at all. Also I reserved a dolly. That wasn't available. This is a moving truck how could a dolly nut be available. Overall I am very disappointed

Michelle J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawrence K. 
Clasificación:
3.0

The Corporation should update the rental software so that a customer can only rent a uhaul vehicle when it is actually at the facility and available. Previous customer was not actually planning on returning it at the time they said they would and only did so when the office staff called them. I had to wait 1 hour past my reservation time to get the uhaul I needed. Staff said that happens all the time. It is not fair to make a customer wait for their reserved vehicle. I should have received a discount for having to wait so long, but did not.

HARRY T. 
Clasificación:
5.0

AAAA++++ Great Van, Excellent Customer Service, Very speedy service. Will use their services again.

Jonathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS L. 
Clasificación:
1.0

Insurance was add to my bill, even when I asked not to add, before the rental and asked to be removed after the rental

Mauricio O. 
Clasificación:
3.0

Please DO NOT cancel reservation without requestor's approval.

AHMED K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jonathan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
5.0

Employees was very courteous

Wilfred B. 
Clasificación:
5.0

Ninguno

Ricardo V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

Staff was very helpful and friendly.goid atmosphere.

jeff G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Juan P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Avril E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesare P. 
Clasificación:
4.0

Staff is friendly and helpful.

Bruce B. 
Clasificación:
3.0

I have not rented in a while from this location, I noticed trucks are finally being cleaned. Maintenance I don't know. My breaks were supper low and dangerous. I also noticed the chair on the driver's side was extra low.

Diego C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose S. 
Clasificación:
5.0

Excellent customer service!!

Donald P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Conrad B. 
Clasificación:
5.0

All things are very good. Thank you very much

JAVIER T. 
Clasificación:
1.0

Was charged for gas that was under the 3/4 by the owner. After she said she would issue a reimbursement.

Diego V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL G. 
Clasificación:
5.0

Everything went good, great service!

Ignacio V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
2.0

Have people that ask the right questions,and are knowledgeable about the service needed. Customer should receive information on what,they need and what to expect from the service giver.

Ernest A. 
Clasificación:
4.0

El cliente no dejó un comentario.

EREZ L. 
Clasificación:
5.0

Everything is perfect. Excellent customer service.

Alvaro S. 
Clasificación:
3.0

Need a receipt ada

Roger B. 
Clasificación:
5.0

Great service . Definitely will you them again

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donal M. 
Clasificación:
4.0

Phyllis was very helpful in making the process less difficult. She was very detailed and thorough. My only problem is the way IN and OUT , the scanners need to be repositioned. That's my reason for a four stars.

richard p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzette W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE A. 
Clasificación:
1.0

Thanks to uhual, i experienced the worst day of my career life. I'm a small business florist and depend on U-Hauls when I need to transport large items. I booked my U-Haul rental 5 days in advance to avoid any stress or uncertainty for my rental. I arrive to my location and do the mobile pick up option (which i always do). I get to the point where I need to pick up my keys and the front desk tells me there's no U-Haul for me. There was nothing they could offer me at all. I called all the U-Hauls in my area and no one had anything. Again, I'm a small business florist and there was no way i would be able to transport my large items without a uhual. I was about to make a happy - almost - married couple very upset thanks to uhual. How could i make a reservation but in reality there is no uhual for me to pick up? I have never experienced so much anxiety in my life. I deserve my Money back.

Samantha R. 
Clasificación:
5.0

Very friendly staff and excellent service.

Warren W.  |  First Impressions 
Clasificación:
5.0

Excellent attention...

javier B. 
Clasificación:
4.0

El cliente no dejó un comentario.

clawdia s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lou Urvin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonas F. 
Clasificación:
5.0

That only location that was openly to received it with out any complaints.

DICKENS P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

kimberly W. 
Clasificación:
1.0

Was sold a storage unit that was already full of someone else's stuff. Rented a haul paid for movers to help and showed up with a full truck to have the staff tell me they didn't have any available units of my size which I booked and paid for in advance. Horrible horrible business and they left me high and dry

Dominic R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

nicoleen C. 
Clasificación:
5.0

The attention is very good. I think so all is very well.

JAVIER T. 
Clasificación:
5.0

Maureen handled situation very nicely.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

tracy G. 
Clasificación:
4.0

El cliente no dejó un comentario.

PHILLIP K.  |  First Impressions 
Clasificación:
5.0

the employee very attentive and friendly Nick

Paul V. 
Clasificación:
4.0

The lady at the service desk was very rude. She doesn't know how to speak with customers. She has no manners.

Amit S. 
Clasificación:
1.0

When I first rented the Unit, the fron gate had been broken and left permanently open for several days, and for at least a few weeks after my first visit. Upon starting my contract, I was told that I couldn't either apply my Military discount or my own insurance because it was "too late" because she had already started the application. I would have to wait until the following month and contact customer service and ask them for assistance. About 3 months into the rental, the climate control in the unit broke and the temperature raised up to 95+ degrees. The staff on location did nothing to explain or address the issue or to offer any compensation for the lack of AC and potential damage to personal property. When I called the main customer service number to address the issue, no one offered help and was directed to the location. Calls to the location were never answered and a message from Rep the main number was never returned. All in all, this facility is crap and would never rent anything from there again.

Alejandro I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Iris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shameeza K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLON B. 
Clasificación:
4.0

El cliente no dejó un comentario.

LESLIE M. 
Clasificación:
5.0

Excuse my utmost satisfaction, using my global research studies, I was just 'passing time' in my casual conversation with staff members when we agreed U- haul going international, with gradual limits/ restrictions based on trust, can ideally make poor countries build on the education fundamentals of its citizens, and give them a place to store much needed equipment to build! My experience at U-haul was 'far out'.

lawrence a.  |  Overall Experience 
Clasificación:
1.0

Several issues I have lack of communication. Not polite and not professional.

Kirk S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALEXIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR C. 
Clasificación:
1.0

Worst Service I ever had in my life. When I Arrived at the location apparently the systems were down which is no big deal things happen but the She pure lack of professionalism was appalling. There was a woman and a man at the desk. The woman contacted another location to ask if their system was also down which they confirmed that it was and apparently informed them to take all of the customers information down with a pen and paper. The guy who was handling a customer be very clear that would be the only customer that he would do this for since he is not going to sit there and do all of that work for all of these people. The woman and man employee sat there in front of multiple customers and complained about the job. I went on to ask since the payment system wasn't working if I did everything online if that would be sufficient which she replied that it would be. I completed everything online and all that I needed to do was show her the phone with the truck number so she could give me the key. Keep in mind that we have all been waiting in the office for about 30 to 40 minutes at this point. I tell her that I have the truck number I just need the key and she tells me to hold on in both of the employees leave the office unattended for over 25 minutes. So not only was the office left unattended with access to computers to the keys to merchandise etc. but she also made me wait an additional 25 minutes went all she had to do was give me a key. It's add insult to injury I was there with three kids one of which was a newborn baby. This was the most unprofessional company I have ever been at. He needs a hired new staff and have trained management on site.

PATRICIA M. 
Clasificación:
1.0

Firstly the truck had an air pressure error that I was told was due to a "faulty sensor". The gas indication on the paperwork was exaggerated and once I showed pictures to the clerk she corrected it on the paperwork to reflect the correct gas amount. I returned the truck with slightly more gas than I had received it with (have pictures of this as well). Received a receipt with a charge for 2 gallons of gas! Currently on hold for 51 minutes and counting, waiting to speak with customer service to make the correction. Really unethical behavior and I will make sure to share this extremely negative and unethical experience on every platform available to me. Really glad I took pictures of everything!

Kenan J. 
Clasificación:
5.0

Same treatment to me. Give to them All good. Thanks. The personal was great

JOHN D. 
Clasificación:
5.0

Great service!!

ANTHONY R. 
Clasificación:
2.0

1. Customer Service Rep is to do their job and not request the customer to do it for them. 2. Practice more social distance and because it's a small office only one customer and their family at a time should be allowed inside at any time. 3. More privacy when giving your information to customer service rep.

Dona L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis V. 
Clasificación:
5.0

You simply have an excellent staff. I met Frank on Sunday who was super friendly and patient to guide me through the details of what I needed to have in order to rent a towing cart. Rainy was next to him and super friendly as well. on Monday I went to pick up the cart reserved and Nicholas was fantastic. He explained everything in detail and helped me hook up the cart to my vehicle. In general, you have a courteous staff and are very professional. This also includes a nice African American lady working next to Nicholas. Veronica was her name? Can't recall. Sorry.

EDWIN R. 
Clasificación:
1.0

I had this storage almost 4 years and as it turns out they did not mantein it clean every time I just to go to storage there where all kinds of bugs and it damage a lot of my property my TV 55 inch was in a box and it was full of roaches inside the TV had to discard and other items like electronics etc. Never again

elizabeth a.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Johnbull N. 
Clasificación:
5.0

Super nice people, I'll be back, thanks a lot

ANDRES C. 
Clasificación:
4.0

Everything went well with the 24/7 pickup for the most part. There was an employee outside & he was helpful with check in & finding the van we had rented. I wish I had gotten his name. The issues we encountered were one, the clerk at the checkin desk seemed overwhelmed but it didn't seem that busy inside the office. The other issue was that we paid for a dozen blankets & the clerk said there was only 6 available. I paid for 12.

Shawn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew G. 
Clasificación:
5.0

Friendly and professional!

Dwayne J. 
Clasificación:
5.0

Everyone was helpful, some information was not relayed , but all in all it was a good experience

Roberto C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Herman S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aldo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose V.  |  Overall Experience 
Clasificación:
5.0

Always friendly and efficient at this location. I would go out of my way to deal with them.

Robin C. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY G. 
Clasificación:
4.0

More readily assistance for those who are not electronic savvy.

Julio A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rudolph K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Quayton D. 
Clasificación:
5.0

Excellent at checkout. Friendly and helpful. Terrible when we returned the vehicles - person doing returns ignored us and was on a personal call. Reluctantly took the keys and did the return check. Really let the team down as the person in the office was fantastic.

Andrea J. 
Clasificación:
3.0

El cliente no dejó un comentario.

HIRAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mabel r.  |  Overall Experience 
Clasificación:
5.0

I apologize I don't remember the names of the 2 women who run the office. But they are very helpful, informative and efficient in the process of explaining and obtaining a storage unit. ¡Gracias!

barbara r.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

NANCY F.  |  Overall Experience 
Clasificación:
2.0

Put wrong location made me wait every time I was there manager very mean to called me a drunk but I try a truck there have units there not by default of hers hope someone drone u haul gets back to me not the manager also I have no idea y the comet is in Spanish but far for the cause this location need a nee manager for customer to feel good where the rent from and keep there belongings. I first got wrong 10x20then she lies to said 10X10are all rented another lie I have one now . The 10x20i had I moved out a small door a key for door that took me over hour to get because they forgot and so ok'd no light I ask Ed they to bad will not worked is one reason the shut it down or fix it . Bad management shows I had 2 units but only wanted one . When have bad manager u get bad service . If I had a choice I move out because of her and lady she trained who really care less . That's the bad news but good news resently I changed unit to what I wanted and very nice man help me could not be any nicer Kenneth helped in every way what a different. Please get back to me ASAP not at this email this is very old because I rented from u haul so many times please change to clubk2014@aol. Com

KENNETH p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Annmarie P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Herman S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JUAN A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila W.  |  Overall Experience 
Clasificación:
5.0

Maureen, and the rest of your staff were very professional and pleasant to work with. I look forward to using your services again.

GARRY M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN F.  |  First Impressions 
Clasificación:
1.0

Ms. Phylis Mcclarin has no patience, She was talking to other people while talking to me and when i ask her if you please could finish with me and then take other cllients, she started yelling stating that she is the only one there and that the way she works, that i can go somewhere else or do it online, , this was the worst experience ive ever had in my life, i never do reviews, but all clients were complaining about her, she is not a cuatomer service people, i told her that is better to take 1 client at the time, and she said NO, she does work like that, after that she was treating me bad, and when i ask her if i can insert my card, she said: do you see the screen asking you to insert your card? With an attitude super bad, she feels miserable in her position thats why she treats clients like that, if she continues like that you guys gonna lose all your clients.

Victor D.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

CARL R.  |  Overall Experience 
Clasificación:
5.0

GREAT place and great service

ROGER M.  |  First Impressions 
Clasificación:
5.0

Rainy, the customer service agent at this location, was flawless and extremely helpful. The entire transaction was smooth as butter. Thank you, Rainy!

Rene M.  |  First Impressions 
Clasificación:
5.0

The service was great,

Mousounka I.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mona B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

EVELYN L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL B.  |  Overall Experience 
Clasificación:
5.0

The crew was great, from phone contact to moving in... five stars 🌟🌟🌟🌟🌟

LOUIS B.  |  First Impressions 
Clasificación:
4.0

The unit I rented has a gate that is very hard to lift, and the safety pin for the lock is close to imposible to locked. Basically my wife was there for 2 hours just trying to lock the unit

Ricardo S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julio V.  |  First Impressions 
Clasificación:
3.0

Process is too complicated. One attendant did not fully understand process and passed on to another....She was helpful but did not know exactly where the space was located in the lot but did assist in finding it and expressed understanding that moves are stressful which I appreciated.

EVELYN L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

MARGARET W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

dan L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisbeth J.  |  Online Move In 
Clasificación:
1.0

We rented a 10x20 warehouse at the facility in Sunrise. Based on our renting of truck the warehouse was supposed to be free for the first month. when we were there no warehouse available 10x20 and no reservation. We also paid the insurance. Very poor communication Giovanni Arnaboldi

Giovanni A.  |  First Impressions 
Clasificación:
5.0

Very helpful

LOU W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry V.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Sandra B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ann marie c.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service service

Ivan C.  |  First Impressions 
Clasificación:
5.0

Todo muy bien

junieth q.  |  Overall Experience 
Clasificación:
1.0

My storage was reserved and given away to someone else before I arrived I was sent to multiple locations in search of a unit. I was forced to use the biggest most expensive unit because after uhual inconvenienced me they had me pay two times what I would've if the unit I originally reserved had been ready and available to me as I was told when confirming my reservation and order. Poor customer service, poor communication, bad experience. I would not refer anyone to uhual.

BREANNA E.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

destiny p.  |  First Impressions 
Clasificación:
5.0

Phyliss was wonderful

SATPAL KAUR*** S.  |  First Impressions 
Clasificación:
5.0

Thank you Phyllis for your help

Marie R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector V.  |  Overall Experience 
Clasificación:
5.0

Had storage there for years. Never an issue. Would definitely recommend to anyone.

RICHARD B.  |  Overall Experience 
Clasificación:
5.0

There I a gentleman there that works non stop and he is amazing. The whole staff is but one stands out. Would highly recommend

JUSTIN M.  |  Overall Experience 
Clasificación:
1.0

I close my account out at 10/18/2021 and half of my stuff was filled with roach and rat urine and pecies, I jadnot throw away half of my stuff

AVEIDA G.  |  Overall Experience 
Clasificación:
5.0

Phyllis is an excellent gm

Frank H.  |  Overall Experience 
Clasificación:
5.0

Clean and very well maintained area. Phillis and her staff were very courteous and helpful. Great place.

URBANO P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne S.  |  Overall Experience 
Clasificación:
1.0

First the person in charge told me to leave because another customer on line was trying to have my place. Sscond he told me that my reservation wasn't on the computer Third he told me that the space i reserved and paid wasn't available anymore. After that i left telling that I was calling my lawyer. After that the clark went outside and he told me that he found my space. Horrible experience and attitude

Giovanni A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Esnaider A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brochelle d.  |  Online Move In 
Clasificación:
1.0

We paid for a unit on Friday and when we needed it on Saturday they had freshly paved around the units and couldn't be driven on. We spoke to a representative in person who guaranteed access on Sunday. When we called to see about unloading into our unit on Sunday morning they said it was still not available. This inconvenience was never communicated with me and caused serious problems as we had people lined up to help with the move on Saturday. We had to park the trailer overnight Saturday and when we tried to access our paid unit on Sunday it was still "not available". We requested a refund and the representative advised up to 10 business days to process which I feel is unacceptable. We were so upset that we found another company to do business with for a more reasonable rate. We were very unsatisfied with our experience with the location at 4747 N Nob Hill. Side note the representative did allow us to use one of the Utility Dolly's for the 2 days free of charge and for that we were thankful.

Craig N.  |  Online Move In 
Clasificación:
5.0

Kenneth and Maureen helped a lot they are great!

JESSICA N.  |  Online Move In 
Clasificación:
5.0

Rohail and Maureen was simply the nicest most helpful employees there. They assisted us with any concerns we had throughout our time renting. They both were professional and made everything a smooth process .. great attitudes and hard working with positive attitudes ty U-Haul for making our experience a great one !! 10 stars :)

Lisette F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

donald m.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff

Frank S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

FREDY A.  |  First Impressions 
Clasificación:
5.0

Phyllis was a charm. Friendly,knowledgeable and very professional. Note* she needs a golf cart( way too much walking) Thanks for your help phyllis.

Barbra F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ARMANDO L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

joe h.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

NICO V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Saira K.  |  Overall Experience 
Clasificación:
5.0

Everything was self explanatory, and to do everything online was ( check in ) awesome 🤩

DEREK P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank p.  |  First Impressions 
Clasificación:
5.0

GM and staff were excellent, very helpful and professional!

Adolfo D.  |  First Impressions 
Clasificación:
3.0

The unit door was old and hard to open. Then it only went up half way. When office was told about it the woman so..oh, they just need a little greasing. I asked her to please do it before my next visit and received no response.

Richard C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon c.  |  Overall Experience 
Clasificación:
3.0

Check payments were lost several times at this location only to find the payment after the due date. Somewhat stressful!!!

Peter Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EMMANUEL W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nadine F.  |  Overall Experience 
Clasificación:
1.0

The facility was nasty. There were people hanging out working on their cars and conducting business. I couldn't drive the uhaul down the lanes to get to my unit. I got stuck trying to turn a corner because the truck was big and the lanes were narrow. I cancelled the unit and went to another facility. Extremely disappointed.

Christine C.  |  Online Move In 
Clasificación:
2.0

I gave a below average score for the facility itself. The door was hard to open and was stuck shut at one point. The unit leaked water whenever it rained. My couches had water stains but not too bad. They need to fix that unit before renting to anyone else.

Karlene L.  |  Overall Experience 
Clasificación:
5.0

The best service I ever get! The manager and the staff are great !! Desist me above and behind thank you guys

Dror S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

courtney s.  |  First Impressions 
Clasificación:
5.0

Staff is amazing

Mahaindra R.  |  First Impressions 
Clasificación:
5.0

Needs were taken care of

Carlton B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ossie T.  |  First Impressions 
Clasificación:
3.0

Unit was dirty. Severe potholes in front of my unit and I have items on wheels that need to go through it making it extremely difficult. Unfortunately this is the only unit available.

Deanna C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EDRACE J.  |  Overall Experience 
Clasificación:
5.0

All good

MARK F.  |  First Impressions 
Clasificación:
2.0

Very rude and not helpful at all lady in the office. Very negative attitude. Thank God I did it on line and definitely not with her.

MaryAnn D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaston Y.  |  First Impressions 
Clasificación:
5.0

There was only one time Out of all the times I went in there was water leak in the ceiling in the front office, other than that the place was cleaned and well kept up with. Staff was always friendly, sometimes the wait time was a bit long but by them being friendly the wait was ok.

Danica P.  |  Overall Experience 
Clasificación:
5.0

The only problem is this facility has mechanics working on cars racing through the property ,very dangerous environment lately

BARMIA L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tristan D.  |  Overall Experience 
Clasificación:
5.0

Friendly staff , fast service

Fernando V.  |  First Impressions 
Clasificación:
4.0

The app was not walking when it was time to return the truck. The lot offered to close the and he did not. Please fix this app. Thank you

Martha B.  |  Overall Experience 
Clasificación:
1.0

I will never ever ever use this facility ever. I don't like to complain, I am usually very understanding, but, wow the service was terrible, they left the poor guy by himself at the counter with a line of people, when the manager stopped by, she started that she is not working, she is off.

myrane G.  |  First Impressions 
Clasificación:
5.0

The rep was very helpful friendly and new product line excellently he's a great great asset to the company

pauline s.  |  First Impressions 
Clasificación:
4.0

Hard to move out online, especially when you are far away from the storage. The current policy is to go into the office move out. If you can rent car contact less one should able to do so with a storage unit.

Nikita B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa m.  |  First Impressions 
Clasificación:
5.0

The manager and the staff very nice and very helpful!! Just moved here after a long Drive and they did more and behind for me. Thank you so much Dror

Dror S.  |  First Impressions 
Clasificación:
4.0

It is a VERY OLD facility and it is evident that the pathways in the interior facility was designed 50+ years ago. If it weren't for the location and very helpful staff, I'd store my belongings elsewhere.

GARY M.  |  First Impressions 
Clasificación:
5.0

I found the Staff to be exceptionally helpful and pleasant.

elizabeth m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorna R.  |  First Impressions 
Clasificación:
5.0

I love the lady don’t know her mane

Jorge B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Slava F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha B.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly staff. Helped find the perfect unit for my needs. Satisfied overall with the companies pricing and accessibility.

Medwin M.  |  First Impressions 
Clasificación:
4.0

The front desk was very knowledgeable and polite she made me feel welcomed

Audrey B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dawn E.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Amy M.  |  Online Move In 
Clasificación:
5.0

Very clean facility and excellent employees that are very knowledgeable and can answer any questions you may have.

STEVEN M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Fredy V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DuJuan T.  |  Overall Experience 
Clasificación:
5.0

Thank you for your help

PAUL B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michandra W.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward H.  |  Online Move In 
Clasificación:
5.0

Friendly people and great service

sharon c.  |  First Impressions 
Clasificación:
5.0

The main guy who helped me, Rohan was great; went beyond his duties to make sure my experience was top notch

DuJuan T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anette L.  |  First Impressions 
Clasificación:
5.0

Sheila was the best & so helpful.

NAVA J.  |  First Impressions 
Clasificación:
4.0

Maureen was direct, and straight forward, but helpful and friendly

brett t.  |  First Impressions 
Clasificación:
5.0

Mrs Arnold the owner was very attentive. Definitely recommend

Neil K.  |  First Impressions 
Clasificación:
5.0

I always use this location for truck rentals also..always a good experience. The storage facility is good, staff is friendly.

CLEVE J.  |  Overall Experience 
Clasificación:
5.0

The owner was extremely accommodating & helpful. She made my experience an A+ !

Brittany C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Ladys D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Natasha M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan G.  |  First Impressions 
Clasificación:
5.0

Fast, efficient, and professional. Exceeded my expectations. Special thanks to the owner/manager Ms. Arnold. She is well informed and provided first class customer service.

MONICA L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Snell F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deidre H.  |  Overall Experience 
Clasificación:
5.0

THE PAVEMENTS BETWEEN BUILDINGS NEED TO BE MAITAINED BETTER AND HOLES TO BE FILLED

Milan D.  |  Overall Experience 
Clasificación:
2.0

I have my date due on January 5th, and I give up my storage unit on January 4th, unfortunately they send me an email tell me I am past due on my payment, I called them back and explained to them don't have a storage, they say they will fix it, 2 weeks past and they called me again telling me you past do, I was really mad at them, she say you tell us, I said I did and I rent a uhaul to get my things out. Just it was awful experience plus there was a big cockroaches in my boxes.

Zackaria A.  |  Overall Experience 
Clasificación:
4.0

Got one of the larges unit in the facility. Air conditioned, but had a regular door to access the unit. I was expecting a garage size door. As a result, we were not able to store certain objects because they could not fir through the door. The largest units on the property should have garage sized doors.

Snell F.  |  First Impressions 
Clasificación:
5.0

Mrs. Maureen, Mr. Rohan. And Quana were all awesome! Excellent service everytime I rent at this location. They are all the reason why I prefer this location at Nob Hill Rd.

Anthony R.  |  Overall Experience 
Clasificación:
1.0

The truck was all over the place. I did not feel safe driving. It kept pulling to the left I almost hit a curb. We told someone there but unsure if they cared. There was too much heat blowing from the engine inside the driver side

STEPHANIE C.  |  Overall Experience 
Clasificación:
5.0

I am still amazed at how awesome this storage is. Highly recommendable.

PAMETA C.  |  Overall Experience 
Clasificación:
2.0

During a worldwide pandemic, once I fell into a low place financially, Uhaul did not give me options to pay what I could or a reduced amount or even an extension. They let me know if I didn't have the full amount, my things would be auctioned. I lost e everything.

Nikki M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D.  |  First Impressions 
Clasificación:
1.0

Those people are rude and unprofessional never again

CHRISTLENE S.  |  Overall Experience 
Clasificación:
4.0

First time customer should have more time to code in

PATRICK A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lowanda M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Juanita C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ralph M.  |  Overall Experience 
Clasificación:
5.0

Very helpful and nice. Very professional. Will definitely recommend to anyone and everyone

JAMES P.  |  First Impressions 
Clasificación:
5.0

N/C

Kevin C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Milangela A.  |  Overall Experience 
Clasificación:
5.0

Cherie is by far an excellent representation for the company. She is excellent with customer service. She gave me a wonderful experience with move in. She went above and beyond and made me feel at ease. I would use this location again simply because of her excellent service

Michelle B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Neyra P.  |  First Impressions 
Clasificación:
5.0

There seems to have been something that got into my space as there were papers that were chewed up. Nothing vital, but you should be noted.

KEVIN J.  |  Overall Experience 
Clasificación:
5.0

The nob hill location was Excelente. Manegment & crew . But the UHALL in the 800 number is the worse in comunicación is no good

lionel p.  |  First Impressions 
Clasificación:
3.0

the roof above the units is in need of repair.

Doreen S.  |  First Impressions 
Clasificación:
5.0

Extremely grateful to the entire U-Haul team. My experience was for more than 3 years where they gave me the best attention in addition to the security that they always gave to my belongings. Thank you and I want to wish you many successes and blessings

Luis g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDY M.  |  Overall Experience 
Clasificación:
5.0

Getting the storage was quick and easy. All of the staff were friendly and very helpful

Rosemary B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ethel H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergio C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERTO V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GEOVANNI D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Delano G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HILDEGARD M.  |  First Impressions 
Clasificación:
5.0

Ms Maureen smart provided excellent service she was patient, polite and answer all my question she helped me quite a bit today Thank you!

PAULA W.  |  First Impressions 
Clasificación:
5.0

The manager was very helpful and she made sure everything went smooth throughout the move in

Jaison L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline d.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Kelly F.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Iriah F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B.  |  Online Move In 
Clasificación:
5.0

Very clean well kept facility and friendly staff very helpful specially the manager she is great. Thanks you all.

JUAN F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nigel v.  |  First Impressions 
Clasificación:
5.0

Great customer service, convenience location. Lowest rate within the area. Totally worth the visit before going somewhere else. Personalized assistance from the owner Josh, manager Cherie and the entire crew. Nothing bad to say from this location. Thank you all.

Hugo P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan A.  |  Overall Experience 
Clasificación:
4.0

Good place to do business with

henry n.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredy S.  |  Overall Experience 
Clasificación:
5.0

All businesses should take notice of how this specific U-Haul facility is operated from the manager to staff. If there were 10 stars they would get it. I rented a vehicle and was very happy with it. I took advantage of the free one month rental and was not disappointed. The staff was so polite it seemed to exude an air of friendliness even to the customers. Best description...."Wow!"

CHRIS A.  |  Overall Experience 
Clasificación:
4.0

Way over Priced

FAX SIGN BANNER INC. R.  |  Overall Experience 
Clasificación:
5.0

A very clean and well kept place for your storage. The staff in is very helpful and knowledged on their facility.. I would recommend this business to anyone. Well done Uhaul Storage. 珞

KATRINA B.  |  Overall Experience 
Clasificación:
3.0

For someone who was a customer for 14 years your prices were absurd. The fact you kept raising the prices and wouldn't work with me for a lower price shows you don't care about your customers. I am now saving $100 a month moving my storage to a different facility. Will not recommend Uhaul for storage just based on this alone.

LEIGH COLLEEN*** G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison W.  |  Overall Experience 
Clasificación:
5.0

Staff are very polite and helpfull, charismatic and patience, i will recommend this.place for the service .

Richard Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carin G.  |  First Impressions 
Clasificación:
5.0

The manager Cherie was the absolute best . She took care of me . She was kind and professional at all times . I really appreciated her service .

KATHY L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL B.  |  Overall Experience 
Clasificación:
4.0

Street aisles between storage rooms are narrow, impeding two trucks to drive side by side.

Sergio L.  |  Overall Experience 
Clasificación:
5.0

cherry the manager was always helpful and very nice

KEVIN A.  |  Overall Experience 
Clasificación:
5.0

A little disappointed after I reserved a climate controlled storage unit and moved all my things in I noticed on my receipt " no climate controlled". When I phoned in and spoke with the rep he stated this storage unit 10 x 10 x 5 does not have any climate controlled. Wish I was told prior to moving my electronics and leather furniture in. I have plans to utilize the unit into August. That's a long time to keep things in this unit.

candace a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS A.  |  First Impressions 
Clasificación:
5.0

Manager is exceptional. I hope this gets to someone in the company so they can see that she should be an extremely valued employee.

Cynthia M.  |  Overall Experience 
Clasificación:
4.0

Everything went well except I just discovered you continued billing me after I closed the account

lenard p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul L.  |  First Impressions 
Clasificación:
5.0

Only problem I found were roaches running out of my storage boxes as I removed them from my storage unit. Had to put bug bombs in the U-Haul truck overnight so as not to transfer any bugs to new local

CHRISTOPHER E.  |  Overall Experience 
Clasificación:
5.0

All personnel is friendly and knowledgeable. They provided all the information I needed for the moving and storage transition. Great service. Thank you!

Maria M.  |  Overall Experience 
Clasificación:
4.0

Great

SHERLON W.  |  First Impressions 
Clasificación:
5.0

As I was departing from my account, the store personnel was so personal and asked why. He did not have to ask. After I told him I successfully completed my mission, he smiled and said thank.

emily h.  |  Overall Experience 
Clasificación:
5.0

Highly recommended this location for all of your Storage and Moving needs.

CHRIS L.  |  Overall Experience 
Clasificación:
5.0

Everyone made my moving transition very smooth. At this location all personnel is courteous, professional, and friendly. Thank you for all your help and guidance!! Highly recomendable!!!!

Maria M.  |  First Impressions 
Clasificación:
5.0

Cherie and Ken are both very professional and caring. To the customers. Love this location and will continue to use in the future. Highly recommend for customer service and location.

JANICE E.  |  Overall Experience 
Clasificación:
5.0

I had no issues.

LORNA R.  |  Overall Experience 
Clasificación:
5.0

Extremely friendly and very helpful folks

Cynthia M.  |  First Impressions 
Clasificación:
5.0

Excelent

Nidia B.  |  Overall Experience 
Clasificación:
5.0

very pleasant person.

MICHAEL K.  |  First Impressions 
Clasificación:
5.0

The staff was very welcoming. Extraordinario servicio al cliente

ginalee v.  |  First Impressions 
Clasificación:
3.0

Good customer service.

Dale K.  |  First Impressions 
Clasificación:
5.0

Excellent Service

Reinaldo D.  |  Overall Experience 
Clasificación:
5.0

Servicio al cliente de excelencia.

diana h.  |  First Impressions 
Clasificación:
5.0

P

RHONDA L.  |  Overall Experience 
Clasificación:
5.0

Great service! Good experience Everyone very helpful!

james h.  |  First Impressions 
Clasificación:
5.0

I will definitely recommend it to my friends and family

Efron K.  |  Overall Experience 
Clasificación:
5.0

All explanation about operation and direction given well done

martin g.  |  First Impressions 
Clasificación:
5.0

You got a great bunch of people their excellent service

KIRK S.  |  First Impressions 
Clasificación:
3.0

Not enough service reps avail to handle all the reservations. There were 2 reps available who had to handle EVERYTHING. My morning UHaul Van pickup took 45 minutes. Way too long!!

WILLIAM C.  |  Overall Experience 
Clasificación:
5.0

Very Nice Manger so friendly

KENNY H.  |  First Impressions 
Clasificación:
5.0

Staff was always professional and always answered my questions. The place was easy to get in and out of as well. Thanks.

kyle w.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful and professional. It was first time renting a storage. Everyone was very nice!

margret n.  |  Overall Experience 
Clasificación:
5.0

I enjoyed my experience with uhaul Sunrise, the location was convenient, staff were friendly and helpful, the prices were reasonable.

richard w.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful and respectful of my time.

STEVE T.  |  Overall Experience 
Clasificación:
5.0

Excelente

Vivien S.  |  Overall Experience 
Clasificación:
5.0

Excellent service

RICHARD C.  |  First Impressions 
Clasificación:
4.0

Everyone was really nice. My only issue is that when I called several times to make sure the storage unit was cancelled I was on hold for a very long time over 20 mins with no one picking up at all.

Simon S.  |  Overall Experience 
Clasificación:
3.0

I never ever found s dolly in the facility to move things in or out. I got a vackache once due my effort to move heavy thinks from the car to the atorage inside of the building. Monthly payments high.

juan g.  |  Overall Experience 
Clasificación:
5.0

Thank u for your love assistance you all have done a great job thankvyou

VALRIE F.  |  Overall Experience 
Clasificación:
5.0

Cherie is a pleasure!

TINA L.  |  First Impressions 
Clasificación:
5.0

I might have his name wrong but he was super helpful and nice...Rohan? He was working early yesterday morning when we came in (May 13th @ 9am) He was great and took really good care of us!!

Simon S.  |  First Impressions 
Clasificación:
5.0

Every time I come in everyone is very helpful.

ellen m.  |  Overall Experience 
Clasificación:
5.0

please see other review already sent … A1+++ facility … Cherie, Robert, Ken, Frank … all SO NICE to work with, made me feel welcome and offered me ANY assistance I should need, RECOMMENDED LOCATION!!

Daniel F.  |  First Impressions 
Clasificación:
5.0

Great service

george k.  |  Overall Experience 
Clasificación:
3.0

Two associates (owners) for more efficient and timely customer service should be presented at all times. It almost

Vivien S.  |  First Impressions 
Clasificación:
4.0

I’ve been using U-Haul for many years and I never had a problem so far they’ve been good to me

Philippe P.  |  Overall Experience 
Clasificación:
5.0

prefered customer

vernon a.  |  Overall Experience 
Clasificación:
5.0

Friendly and very resourceful staff.

WILFRED R.  |  First Impressions 
Clasificación:
5.0

I had a great experience at U-hual. Staff was super friendly and helpful. The process for getting a truck and storage unit was easy and simple. Very happy with U-haul.

Carlos B.  |  First Impressions 
Clasificación:
5.0

Good service

sabina p.  |  Overall Experience 
Clasificación:
5.0

Very

Rinna S.  |  First Impressions 
Clasificación:
3.0

My furniture was damaged because of water

Tracy T.  |  Overall Experience 
Clasificación:
4.0

They charged me for gas on top of what they had already charged me. Not happy at all about that

ANA MARIA H.  |  Overall Experience 
Clasificación:
5.0

Very interesting people. Cherie, Rohan and Joshua. Thank you very much for your help.

danielle c.  |  First Impressions 
Clasificación:
5.0

👍

THOMAS R.  |  First Impressions 
Clasificación:
5.0

The staff is always friendly. The owner is terrific and always available.

LAURA F.  |  Overall Experience 
Clasificación:
4.0

No comment

NETALIA V.  |  Overall Experience 
Clasificación:
3.0

Took forever to get our unit because of computer problems. Unit we were given already had a lock on it and had to get a new unit. There was only one cart to use in building. Abundant misinformation

audrey L.  |  First Impressions 
Clasificación:
5.0

n/a

MICHELLE B.  |  Overall Experience 
Clasificación:
5.0

To all - thank you! All of you are friendly and helpful, and nice to know. I didn't need you much - after all it's storage, lol - but when I did, I got exactly the help I needed.

JAMES P.  |  Overall Experience 
Clasificación:
5.0

Sherry and staff very professional and cu

richard c.  |  Overall Experience 
Clasificación:
4.0

I had no problems at all .

JAY A.  |  Overall Experience 
Clasificación:
5.0

Helpful, friendly, and super efficient staff. Clean, secure, and easily accessible storage units. Great location. A+ Thank you!

Diane L.  |  First Impressions 
Clasificación:
5.0

I love miss Cherie and staff

KRISTINO S.  |  Overall Experience 
Clasificación:
5.0

I told friends about the facility and recommended to use it.

nydia v.  |  Overall Experience 
Clasificación:
2.0

I called the office to set up payment for over due storage. I was told if I pay by a certain date I would be able to save my unit. My unit was sold and my info given to a perfect stranger to inform me

Tanya J.  |  Overall Experience 
Clasificación:
5.0

Excellent place for all yours storage needs

EFRAIN K.  |  Overall Experience 
Clasificación:
5.0

Been there for a good while and never had a problem. Great employees and friendly, considerate, helpful.. Sherri took care of my every need. Thank you for everything.

patricia l.  |  Overall Experience 
Clasificación:
5.0

.

JOYCE W.  |  Overall Experience 
Clasificación:
5.0

Great Service

Daniel V. | Reservación
Clasificación:
4.0

Very good!!!

Jose E C.  |  Overall Experience 
Clasificación:
5.0

Cherie is so wonderful and helpful. I received excellent service. Gracias.

jan d. | Reservación
Clasificación:
5.0

Excellent services

Judith S.  |  Overall Experience 
Clasificación:
5.0

The staff was very courteous and Attentive.👏🏾👏🏾👏🏾

Claudia R.  |  Overall Experience 
Clasificación:
5.0

Friendly and accommodating at every level..

Louis B.  |  Overall Experience 
Clasificación:
4.0

Great experience.

Wilhelm G.  |  Overall Experience 
Clasificación:
5.0

Very professional

HAROLD S.  |  Overall Experience 
Clasificación:
5.0

This is the type of service you pay for!! From the moment I came everyone was so helpful. When I thought I misplaced my unit Saturday everyone jump to help. Thanks gentleman

JONATHAN Z. | Reservación
Clasificación:
5.0

People I dealt with were excellent caring and patient.

jon l. | Reservación
Clasificación:
5.0

Excellent face to face customer service

alma l. | Reservación
Clasificación:
5.0

The service is always great at this facility. U Haul might be better off with a rewards program or membership program for ongoing or multi use customers.

TIM W.  |  Overall Experience 
Clasificación:
4.0

Dead roaches in hallway need to be swept out on daily basis

WESLEY L.  |  Overall Experience 
Clasificación:
5.0

Absolutely love the manager and overall had a great experience storing my things.

steven f.  |  Overall Experience 
Clasificación:
5.0

I have used this storage servel times. thanks for your assistance to my needs. God bless you all.

Earline S.  |  Overall Experience 
Clasificación:
5.0

I am a pharmaceutical rep. I use U-haul to store samples/literature.

AARON J.  |  Overall Experience 
Clasificación:
5.0

Everything was excellent and convenient and the staff was always great, friendly and accommodating. If I ever need a storage unit again, I would definitely return with no hesitation. ¡Gracias!

LAURA G.  |  Overall Experience 
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