Comentarios del cliente para U-Haul Moving & Storage of Sunrise

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Sunrise

Grado total:

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Frank M. en

Grado:

The trailer lights solid not work and I was traveling to Pittsburgh Pa at night without trailer lights!!!!!!Very unsafe! Called roadside assistance which turned out to be a nightmare.

Angela F. en

Grado:

Friendly staff, wlakme through the pick-up and drop-off process - I got my receipt via emial within minutes... excellent service!

MICHEAL C. en

Grado:

Maureen Smart was a great help on Sunday morning. Got us the right vehicle for our move and was really nice. We appreciate her warmth and friendliness!

LOUISE A. en

Grado:

Great customer service and the equipment impecable! Thank you very much. Made my move very efficient.

Alex C. en

Grado:

I would suggest improving some of the truck features, such as adding back up cameras or USB charging ports/adapters. Also the light inside of the truck didn’t seem to stay on long, so it made for more difficult loading/unloading at night.

Patrick M. en

Grado:

Not enough parking for customers. Have to wait until you get your rental, then park in the rental vehicle parking spot. Other than this issue, everything went well.

CATALINA B. en

Grado:

Great customer service. Open Sunday is a plus!!

Victor F. en

Grado:

Better parking accommodations.

dana w. en

Grado:

El cliente no dejó un comentario.

Danielle B. en

Grado:

El cliente no dejó un comentario.

VICTOR U. en

Grado:

El cliente no dejó un comentario.

Vanessa S. en

Grado:

Better customer service...Rohan kept me waiting for 10 min while attending to me... I was on the phone with my bank for only a few mins. Also, he was talking about women with a customer in front of me which was disrespectful. I called to speak with the manager at that location the next day but again I was waiting for quite a while and just hung up. I also called the manager's cell (Cherie Clarke) and she did not answer. I was misinformed by Misty who also booked a 15 foot instead of a 10 foot truck which I requested. Earl had to correct some of the information she originally told and he (Earl) was very nice...An overall poor experience and I spent $270.72

Melissa C. en

Grado:

El cliente no dejó un comentario.

james h. en

Grado:

Great service! Good experience Everyone very helpful!

james h. en

Grado:

Great service They were really helpful

Dean B. en

Grado:

No issues found.

Puerto Rico N. en

Grado:

El cliente no dejó un comentario.

Juan C. en

Grado:

Perfect everything is good

Volne I. en

Grado:

El cliente no dejó un comentario.

Efron K. en

Grado:

I will definitely recommend it to my friends and family

Michael R. en

Grado:

El cliente no dejó un comentario.

Natalie O. en

Grado:

El cliente no dejó un comentario.

Elliott D. en

Grado:

Nothing at all. Overall great customer service.

Kelly W. en

Grado:

Maureen was so very Sweet, and helpful. This office was by far the cleanest, and well run of all my Uhaul experiences over the years and 5 states I have used Uhaul services for moving.

Ava E. en

Grado:

I felt that the prices quoted were misleading. I didn’t realize renting a truck would be based on mileage. I ended up spending $125 to rent a truck for 4 hours (with replacing gas). I would never use this service again or recommend it to anyone.

martin g. en

Grado:

All explanation about operation and direction given well done

EULALEE A. en

Grado:

El cliente no dejó un comentario.

Stephanie B. en

Grado:

Maureen Smart was our representative at this location. She is an awesome worker. She made us laugh and we made her laugh. She is an awesome employee! I highly recommend her to anyone and everyone. I wish people that I deal with are as nice as her!

Ferdinand S. en

Grado:

I was able to use the equipment for what I needed it for but it was not clean. It looks like it had compacted sand from a previous renter, and also the trailer was lopsided. Like if they overloaded it and it bent the box or frame of the small motorcycle trailer. Attendants wore a very nice and professional.

Christopher C. en

Grado:

El cliente no dejó un comentario.

Justine B. en

Grado:

El cliente no dejó un comentario.

Justine B. en

Grado:

El cliente no dejó un comentario.

WALGREENS P. en

Grado:

El cliente no dejó un comentario.

Geovanni D. en

Grado:

Keep up the great work

david k. en

Grado:

El cliente no dejó un comentario.

Cyro S. en

Grado:

El cliente no dejó un comentario.

KIRK S. en

Grado:

You got a great bunch of people their excellent service

WILLIAM C. en

Grado:

Not enough service reps avail to handle all the reservations. There were 2 reps available who had to handle EVERYTHING. My morning UHaul Van pickup took 45 minutes. Way too long!!

KENNY H. en

Grado:

Very Nice Manger so friendly

kyle w. en

Grado:

Staff was always professional and always answered my questions. The place was easy to get in and out of as well. Thanks.

margret n. en

Grado:

Everyone was very helpful and professional. It was first time renting a storage. Everyone was very nice!

richard w. en

Grado:

I enjoyed my experience with uhaul Sunrise, the location was convenient, staff were friendly and helpful, the prices were reasonable.

STEVE T. en

Grado:

Staff was very helpful and respectful of my time.

Vivien S. en

Grado:

Excellent

RICHARD C. en

Grado:

Excellent service

Simon S. en

Grado:

Everyone was really nice. My only issue is that when I called several times to make sure the storage unit was cancelled I was on hold for a very long time over 20 mins with no one picking up at all.

juan g. en

Grado:

I never ever found s dolly in the facility to move things in or out. I got a vackache once due my effort to move heavy thinks from the car to the atorage inside of the building. Monthly payments high.

VALRIE F. en

Grado:

Thank u for your love assistance you all have done a great job thankvyou

TINA L. en

Grado:

Cherie is a pleasure!

Simon S. en

Grado:

I might have his name wrong but he was super helpful and nice...Rohan? He was working early yesterday morning when we came in (May 13th @ 9am) He was great and took really good care of us!!

ellen m. en

Grado:

Every time I come in everyone is very helpful.

Daniel F. en

Grado:

please see other review already sent … A1+++ facility … Cherie, Robert, Ken, Frank … all SO NICE to work with, made me feel welcome and offered me ANY assistance I should need, RECOMMENDED LOCATION!!

george k. en

Grado:

Great service

Vivien S. en

Grado:

Two associates (owners) for more efficient and timely customer service should be presented at all times. It almost

Philippe P. en

Grado:

I’ve been using U-Haul for many years and I never had a problem so far they’ve been good to me

vernon a. en

Grado:

prefered customer

WILFRED R. en

Grado:

Friendly and very resourceful staff.

Carlos B. en

Grado:

I had a great experience at U-hual. Staff was super friendly and helpful. The process for getting a truck and storage unit was easy and simple. Very happy with U-haul.

sabina p. en

Grado:

Good service

Rinna S. en

Grado:

Very

Tracy T. en

Grado:

My furniture was damaged because of water

ANA MARIA H. en

Grado:

They charged me for gas on top of what they had already charged me. Not happy at all about that

danielle c. en

Grado:

Very interesting people. Cherie, Rohan and Joshua. Thank you very much for your help.

THOMAS R. en

Grado:

👍

LAURA F. en

Grado:

The staff is always friendly. The owner is terrific and always available.

NETALIA V. en

Grado:

No comment

audrey L. en

Grado:

Took forever to get our unit because of computer problems. Unit we were given already had a lock on it and had to get a new unit. There was only one cart to use in building. Abundant misinformation

MICHELLE B. en

Grado:

n/a

JAMES P. en

Grado:

To all - thank you! All of you are friendly and helpful, and nice to know. I didn't need you much - after all it's storage, lol - but when I did, I got exactly the help I needed.

richard c. en

Grado:

Sherry and staff very professional and cu

JAY A. en

Grado:

I had no problems at all .

Diane L. en

Grado:

Helpful, friendly, and super efficient staff. Clean, secure, and easily accessible storage units. Great location. A+ Thank you!

KRISTINO S. en

Grado:

I love miss Cherie and staff

nydia v. en

Grado:

I told friends about the facility and recommended to use it.

Tanya J. en

Grado:

I called the office to set up payment for over due storage. I was told if I pay by a certain date I would be able to save my unit. My unit was sold and my info given to a perfect stranger to inform me

EFRAIN K. en

Grado:

Excellent place for all yours storage needs

patricia l. en

Grado:

Been there for a good while and never had a problem. Great employees and friendly, considerate, helpful.. Sherri took care of my every need. Thank you for everything.

JOYCE W. en

Grado:

.

Daniel V. en

Grado:

Great Service

Jose E C. en

Grado:

Very good!!!

jan d. en

Grado:

Cherie is so wonderful and helpful. I received excellent service. Thank you.

Judith S. en

Grado:

Excellent services

Claudia R. en

Grado:

The staff was very courteous and Attentive.👏🏾👏🏾👏🏾

Louis B. en

Grado:

Friendly and accommodating at every level..

Wilhelm G. en

Grado:

Great experience.

HAROLD S. en

Grado:

Very professional

JONATHAN Z. en

Grado:

This is the type of service you pay for!! From the moment I came everyone was so helpful. When I thought I misplaced my unit Saturday everyone jump to help. Thanks gentleman

jon l. en

Grado:

People I dealt with were excellent caring and patient.

alma l. en

Grado:

Excellent face to face customer service

TIMOTHY W. en

Grado:

The service is always great at this facility. U Haul might be better off with a rewards program or membership program for ongoing or multi use customers.

WESLEY L. en

Grado:

Dead roaches in hallway need to be swept out on daily basis

steven f. en

Grado:

Absolutely love the manager and overall had a great experience storing my things.

Earline S. en

Grado:

I have used this storage servel times. thanks for your assistance to my needs. God bless you all.

AARON J. en

Grado:

I am a pharmaceutical rep. I use U-haul to store samples/literature.

LAURA G. en

Grado:

Everything was excellent and convenient and the staff was always great, friendly and accommodating. If I ever need a storage unit again, I would definitely return with no hesitation. Thank you!