Comentarios del cliente para U-Haul Moving & Storage of Sunrise

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Sunrise

Grado total:

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christine N. en

Grado:

Just keep doing exactly what you're doing because you're doing an wonderful job thanks for your help

Andre Z. en

Grado:

Super super slow. I was there over an hour and I had an online reservation

barbara L. en

Grado:

Only help one customer at a time. Relay to next customer that you will be with them as soon as you are done with current customer

Jeremmy S. en

Grado:

El cliente no dejó un comentario.

Jason H. en

Grado:

El cliente no dejó un comentario.

Jodelle H. en

Grado:

El cliente no dejó un comentario.

Torin R. en

Grado:

El cliente no dejó un comentario.

Angel R. en

Grado:

El cliente no dejó un comentario.

Janice L. en

Grado:

El cliente no dejó un comentario.

joe A. en

Grado:

Everything was great ! People and equipment A+

james A. en

Grado:

Perfect

Buenaventura U. en

Grado:

Awesome service. I always like to rent U-Haul from this location because of the excellent customer service. Happy faces, courtesy and good manners.

Martin A. en

Grado:

Cherie and everyone there are fantastic! I don’t rent from anywhere else.

Donovan H. en

Grado:

El cliente no dejó un comentario.

Torin R. en

Grado:

El cliente no dejó un comentario.

Nathalie B. en

Grado:

Staff was wonderful. Kind and quick. Explained all options with clarity. Truck was in excellent condition.

Orville B. en

Grado:

El cliente no dejó un comentario.

osmany A. en

Grado:

I was sent 3 different locations. The phone number on the website for he colonial center does not work. The manager at the colonial location was yelling about charging me a $25 fee. I was told I could drop off at any Lehigh location. When I did that I got bad attitudes towards me and the literal run around. I missed having to pick up my kids from school on time being charged a $50 per kid ($100) for late pick up. Plus all the extra gas I had to put on my car running around with this this attached. I drove at least 30 unnecessary miles. With the trailer attached I get 15mpg. Gas is close to $2.50 gal. That’s $5 of unneeded wasted gas because of your poor logistical systems. I wasted 1.5 hrs of back and forth time running around town. I get paid $32 per hour. That’s $48 worth of my time wasted. Please let me know how I will be getting my $153 worth of compensation returned to me. Call me if you need more Details. 239.503.4103. Call anytime! Today is Monday. I expect a call by end of business day.

morey F. en

Grado:

El cliente no dejó un comentario.

Johan D. en

Grado:

El cliente no dejó un comentario.

Takeia B. en

Grado:

Maureen was wonderful

Belis P. en

Grado:

Excellent service and great attention from Maureen Smart

Ruben C. en

Grado:

Outstanding service

Mike H. en

Grado:

Hire more people like Maureen and Josh. They’re terrific!

Miguel P. en

Grado:

El cliente no dejó un comentario.

filiberto R. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

very busy, need more help long waits

Iris C. en

Grado:

The staff were very nice and service oriented. I will be using this location for all of my future Uhaul needs.

George G. en

Grado:

El cliente no dejó un comentario.

kenneth L. en

Grado:

El cliente no dejó un comentario.

Alexander F. en

Grado:

Good staff, and very accommodating for my rental needs. Would go back again if needed.

Shunte H. en

Grado:

El cliente no dejó un comentario.

julie C. en

Grado:

There were mice droppings on my boxes . The boxes in the front of the unit were wet which appears to have been done due to the rain water. My reservation was not in the computer when I asked to get a smaller truck which would have been ideal for me I was told I couldn't even though I was told that my reservation was not on the computer. The power steering as pulling to the left,which was very stressful . I'm not happy with this location nor the cindition if thr truck at all.

terry M. en

Grado:

The gentleman that removed my trailer for me (his name begins with an "L" ) was very helpful and courteous - thank you. They were very busy and it was difficult to communicate with an official to drop the trailer at this location.

Daniel L. en

Grado:

El cliente no dejó un comentario.

Dorianne A. en

Grado:

Treat your costumers with respect!! I know this store is not a Walmart! What a rude employee telling me that comment because I put a mattress cover on top of the rack that was next to me. I needed to grab something from my handbag that he needed to be able complete my transaction of renting a truck. At the end, I did bought that mattress cover!!!!

AARON M. en

Grado:

Excellent, friendly service from the counter to setup to return. Felt like I was in a small town shop, not in South Florida. Best service I've received in long time. Will definitely be back.

diana h. en

Grado:

Excellent customer service.

RHONDA L. en

Grado:

P

james h. en

Grado:

Great service! Good experience Everyone very helpful!

Efron K. en

Grado:

I will definitely recommend it to my friends and family

martin g. en

Grado:

All explanation about operation and direction given well done

KIRK S. en

Grado:

You got a great bunch of people their excellent service

WILLIAM C. en

Grado:

Not enough service reps avail to handle all the reservations. There were 2 reps available who had to handle EVERYTHING. My morning UHaul Van pickup took 45 minutes. Way too long!!

KENNY H. en

Grado:

Very Nice Manger so friendly

kyle w. en

Grado:

Staff was always professional and always answered my questions. The place was easy to get in and out of as well. Thanks.

margret n. en

Grado:

Everyone was very helpful and professional. It was first time renting a storage. Everyone was very nice!

richard w. en

Grado:

I enjoyed my experience with uhaul Sunrise, the location was convenient, staff were friendly and helpful, the prices were reasonable.

STEVE T. en

Grado:

Staff was very helpful and respectful of my time.

Vivien S. en

Grado:

Excellent

RICHARD C. en

Grado:

Excellent service

Simon S. en

Grado:

Everyone was really nice. My only issue is that when I called several times to make sure the storage unit was cancelled I was on hold for a very long time over 20 mins with no one picking up at all.

juan g. en

Grado:

I never ever found s dolly in the facility to move things in or out. I got a vackache once due my effort to move heavy thinks from the car to the atorage inside of the building. Monthly payments high.

VALRIE F. en

Grado:

Thank u for your love assistance you all have done a great job thankvyou

TINA L. en

Grado:

Cherie is a pleasure!

Simon S. en

Grado:

I might have his name wrong but he was super helpful and nice...Rohan? He was working early yesterday morning when we came in (May 13th @ 9am) He was great and took really good care of us!!

ellen m. en

Grado:

Every time I come in everyone is very helpful.

Daniel F. en

Grado:

please see other review already sent … A1+++ facility … Cherie, Robert, Ken, Frank … all SO NICE to work with, made me feel welcome and offered me ANY assistance I should need, RECOMMENDED LOCATION!!

george k. en

Grado:

Great service

Vivien S. en

Grado:

Two associates (owners) for more efficient and timely customer service should be presented at all times. It almost

Philippe P. en

Grado:

I’ve been using U-Haul for many years and I never had a problem so far they’ve been good to me

vernon a. en

Grado:

prefered customer

WILFRED R. en

Grado:

Friendly and very resourceful staff.

Carlos B. en

Grado:

I had a great experience at U-hual. Staff was super friendly and helpful. The process for getting a truck and storage unit was easy and simple. Very happy with U-haul.

sabina p. en

Grado:

Good service

Rinna S. en

Grado:

Very

Tracy T. en

Grado:

My furniture was damaged because of water

ANA MARIA H. en

Grado:

They charged me for gas on top of what they had already charged me. Not happy at all about that

danielle c. en

Grado:

Very interesting people. Cherie, Rohan and Joshua. Thank you very much for your help.

THOMAS R. en

Grado:

👍

LAURA F. en

Grado:

The staff is always friendly. The owner is terrific and always available.

NETALIA V. en

Grado:

No comment

audrey L. en

Grado:

Took forever to get our unit because of computer problems. Unit we were given already had a lock on it and had to get a new unit. There was only one cart to use in building. Abundant misinformation

MICHELLE B. en

Grado:

n/a

JAMES P. en

Grado:

To all - thank you! All of you are friendly and helpful, and nice to know. I didn't need you much - after all it's storage, lol - but when I did, I got exactly the help I needed.

richard c. en

Grado:

Sherry and staff very professional and cu

JAY A. en

Grado:

I had no problems at all .

Diane L. en

Grado:

Helpful, friendly, and super efficient staff. Clean, secure, and easily accessible storage units. Great location. A+ Thank you!

KRISTINO S. en

Grado:

I love miss Cherie and staff

nydia v. en

Grado:

I told friends about the facility and recommended to use it.

Tanya J. en

Grado:

I called the office to set up payment for over due storage. I was told if I pay by a certain date I would be able to save my unit. My unit was sold and my info given to a perfect stranger to inform me

EFRAIN K. en

Grado:

Excellent place for all yours storage needs

patricia l. en

Grado:

Been there for a good while and never had a problem. Great employees and friendly, considerate, helpful.. Sherri took care of my every need. Thank you for everything.

JOYCE W. en

Grado:

.

Daniel V. en

Grado:

Great Service

Jose E C. en

Grado:

Very good!!!

jan d. en

Grado:

Cherie is so wonderful and helpful. I received excellent service. Thank you.

Judith S. en

Grado:

Excellent services

Claudia R. en

Grado:

The staff was very courteous and Attentive.👏🏾👏🏾👏🏾

Louis B. en

Grado:

Friendly and accommodating at every level..

Wilhelm G. en

Grado:

Great experience.

HAROLD S. en

Grado:

Very professional

JONATHAN Z. en

Grado:

This is the type of service you pay for!! From the moment I came everyone was so helpful. When I thought I misplaced my unit Saturday everyone jump to help. Thanks gentleman

jon l. en

Grado:

People I dealt with were excellent caring and patient.

alma l. en

Grado:

Excellent face to face customer service

TIMOTHY W. en

Grado:

The service is always great at this facility. U Haul might be better off with a rewards program or membership program for ongoing or multi use customers.

WESLEY L. en

Grado:

Dead roaches in hallway need to be swept out on daily basis

steven f. en

Grado:

Absolutely love the manager and overall had a great experience storing my things.

Earline S. en

Grado:

I have used this storage servel times. thanks for your assistance to my needs. God bless you all.

AARON J. en

Grado:

I am a pharmaceutical rep. I use U-haul to store samples/literature.

LAURA G. en

Grado:

Everything was excellent and convenient and the staff was always great, friendly and accommodating. If I ever need a storage unit again, I would definitely return with no hesitation. Thank you!