Comentarios del cliente para U-Haul Moving & Storage of Stamford

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Stamford

Grado total:

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Mark S.
Grado:

Britney was great and helpful!

george T.
Grado:

El cliente no dejó un comentario.

Brian B.
Grado:

El cliente no dejó un comentario.

Robert A.
Grado:

Customer service was great, very informative and professional. When I did return my rental the gentlemen who I gave the key to didn't seem to Happy, but I'd reccomend this location. I've used it twice and had a really good experience both times.

cynthia W.
Grado:

Anytime we have dealt with U-Haul in Stamford was great the people were awesome the vehicles were clean I don’t have any complaints and would recommend it for a friend. In addition the two women that we dealt with at the desk both on in and out or part of the reason that dealing with U-Haul is such a pleasant experience

Bertram M.
Grado:

Maintain the same level of professionalism

David D.
Grado:

El cliente no dejó un comentario.

Gerald P.
Grado:

Given the current health situation, the employees were very professional, polite, and supportive regarding the rented truck I used. Thank you again!

James G.
Grado:

Brittany and Jose were incredibly helpful. Thank you for the great service and clean equipment!

James C.
Grado:

Everyone was professional . The truck was immaculate and well maintained

Domenick B.
Grado:

Great overall experience. Very professional and helpful

CHRISTER S. | Overall Experience |
Grado:

Very poor communication Issues with billing Nothing was working

julie P.
Grado:

El cliente no dejó un comentario.

Jordan W.
Grado:

Really long wait time to pick up the truck Upon return it was an unfriendly welcome. No words, no smiles, just somebody pointed Where I needed to park. I was also overcharged for gas fill up. I actually over-filled my truck yet was still charged by you to add more.

Christopher H.
Grado:

Thank you for your help and a great customer experience.

Joseph Q.
Grado:

El cliente no dejó un comentario.

Oscar V.
Grado:

Very good service

Thomas M. | First Impressions |
Grado:

El cliente no dejó un comentario.

Maria F.
Grado:

nothing! great staff and friendly

Dean L.
Grado:

El cliente no dejó un comentario.

WENDY G. | First Impressions |
Grado:

The whole team is wonderful and super helpful to work with! Brittany and Jose are the best!

Mohamed E.
Grado:

Picking up the equipment was smooth and professional. Dropping off was rude and unprofessional

Artsiom B.
Grado:

El cliente no dejó un comentario.

Meredith H.
Grado:

Had a huge problem with some type of miscommunication on a reservation with them when they told me they would arrange for a van AND movers. When I arrived, NO MOVERS. I was VERY MAD. However, Britney apologized and supplied me with a Moving company affiliated with Uhaul that works around the clock saying they were unable to set it up and I have to call them myself! I was shocked at the last minute had nobody to move my stuff! THANKFULLY there were 2 guys that met me an hour later at my house and then it was smooth. Had I not gotten anyone and had been told on the phone I could, I would have raised hell. Britney turned out to be nice and funny and since it did work out, we were both relieved and she gave me a slight discount etc.

Sean S.
Grado:

Jose went above and beyond to help me out, excellent customer service!

James P.
Grado:

Owner could not have been nicer. Great customer service.

Claudette R.
Grado:

El cliente no dejó un comentario.

Alma N.
Grado:

El cliente no dejó un comentario.

Charles M.
Grado:

Everything was as planned, I would have no hesitation about using U Haul Stamford again.

Deysi B.
Grado:

El cliente no dejó un comentario.

Masanobu M.
Grado:

the woman at the counter was fantastic

Primrose W.
Grado:

The customer service desk needs to smile when greeting visitors to dedclare a more friendlier welcome. The greeting was a serious facial expression with no smile. This can turn away customers.

Betilde G.
Grado:

El cliente no dejó un comentario.

Louise K.
Grado:

El cliente no dejó un comentario.

joe Q.
Grado:

El cliente no dejó un comentario.

Spencer B.
Grado:

El cliente no dejó un comentario.

David B.
Grado:

Particularly impressed by extra help given by Johnna at this turn-in location. She helped me work out a contract problem, resolved it to my satisfaction quickly and efficiently. Competent, helpful, respectful and cheerful employees like Johnna keep me a loyal U-Haul customer.

JANICE A. | Overall Experience |
Grado:

Great service

Wilmer A.
Grado:

El cliente no dejó un comentario.

Brian R.
Grado:

Each time I rent from this location it’s perfect. Well run business. A+.

Olivia K.
Grado:

El cliente no dejó un comentario.

Evelyn H.
Grado:

Wheel alignment needed

Joanne E.
Grado:

As numerous times before Jose was was courteous and so helpful- easy check in and drop off!!

Amy C.
Grado:

El cliente no dejó un comentario.

Lizz R.
Grado:

El cliente no dejó un comentario.

Ronald D.
Grado:

We been renting from Jose and the crew for years now. They are the best location of Uhaul I have ever used in the last 30 years. Yes ,that is how many years we have used UHaul in the Tri state region. There is no better then, Jose and Tif and the rest of the courteous workers that are in the facility ! And I personally stand by this review ! RD..

Miguel C.
Grado:

Take those old raggedy and damaged trucks out of service and replace then with newer ones.

Joanne E.
Grado:

The 2 customer service people were excellent! They were friendly, courteous and helpful. The only complaint I had is lack of product available- needed glass packing kits etc

Peter L.
Grado:

El cliente no dejó un comentario.

Miguel D.
Grado:

All looks good except the one part of building that's cracked, but overall great staff very helpful.

Katherine K.
Grado:

El cliente no dejó un comentario.

Elsy G.
Grado:

Customer service was very helpful.

NOE R.
Grado:

El cliente no dejó un comentario.

Daniel N.
Grado:

went exactly as planned made the moving day smooth one

Wendy C.
Grado:

Terrible truck no would like 20% discount back for having to drive it.

Julie G. | Overall Experience |
Grado:

N/a

Khalid K.
Grado:

All good Tx

Domenic C.
Grado:

Excellent and knowledgable customer service from the first time and several times I called afterward for assistance. Great easy experience. Any stress from the move did not come from UHAUL.

cathy B.
Grado:

El cliente no dejó un comentario.

Benjamin C.
Grado:

Super easy experience from beginning to end. Made life so easy

Donald C.
Grado:

Good team good service Very satisfied

PAUL W.
Grado:

El cliente no dejó un comentario.

Luis M.
Grado:

El cliente no dejó un comentario.

Douglas M.
Grado:

El cliente no dejó un comentario.

Paul A.
Grado:

El cliente no dejó un comentario.

Ed E.
Grado:

El cliente no dejó un comentario.

Jihe S.
Grado:

It’s was very bed experience to drive the truck yesterday, Need upgrade or keep good maintenance of your trucks to keep renters safe driving

John D.
Grado:

Give the customer a p/u or reference number.

Miguel M.
Grado:

I can’t say how much I love this location. Even with being under construction employees are happy and attentive. Especially the GM Jose & his assistant Brittany they are great example of what a team is!! This is my forever go to U-Haul Jose and Brittany are an asset to U-Haul and I hope everyone Knows they are the BEST... HAPPY HOLIDAYS

Kenneth P.
Grado:

Great customer service at this facility.

Elieu B.
Grado:

El cliente no dejó un comentario.

Charles K.
Grado:

The Best!!!!!!!!!!

Cesar D.
Grado:

I really appreciate this location they are in the holiday spirits really nice attitudes i feel bad that they all have to work out of a trailer In This weather but they all have Great attitude about there situation . And as always they treat me like family I appreciate you all at this location in stamford ct From Cesar Organized moves

Gabriel V.
Grado:

Customer service needs improvement. Careless employees.

Marlon D.
Grado:

El cliente no dejó un comentario.

Francisco G.
Grado:

Everything was good.

Cesar D.
Grado:

I am a frequent renter and the service from this location in Stamford Connecticut on Jefferson Street from the general managers all the staff are very helpful I as a small business owner appreciate the Prompt and professional service from this location

Cesar D.
Grado:

The customer service is fantastic very professional and wonderful attitudes I have to say for as long as I been Renting I will go out my way to get to this location.

Mario D.
Grado:

MandJ moving services

Todd M.
Grado:

El cliente no dejó un comentario.

Jessica O.
Grado:

El cliente no dejó un comentario.

Cesar D.
Grado:

I would like to become a mover help I rent a lot when I don’t have eny trucks available can you have. Some one get me in

Antonia T.
Grado:

Great customer service. I had an issue and it was quickly resolved. Management team was awesome. Thank you for a great experience.

Antonia T.
Grado:

Horrible customer service was significantly overcharged and it has not been fixed. There is a scam going on at this location. I am reaching out to the Attorney General and Better Business Bureau.

Washington O.
Grado:

THE 10!!! EXCELLENT

SEATHRA O.
Grado:

The guy who greeted me was amazing

maritza V.
Grado:

I called to change my reservation time and after waiting for 15 minutes someone hang up on me so in my second call I only had to wait for 20 minutes to get help

Travis W.
Grado:

El cliente no dejó un comentario.

Dimal K.
Grado:

I have been over charged and was not given full information about the charges while paying. All new extra charges came up after returning the vehicle. Really bad and poor customer service.

Brian K.
Grado:

El cliente no dejó un comentario.

Khalid K.
Grado:

Nothing everything is good Tx.

Kenneth L.
Grado:

El cliente no dejó un comentario.

Alexander R.
Grado:

The app took me 30 mins to set up

Richard C.
Grado:

Should give return paper work when equipment is returned,

Raul C.
Grado:

El cliente no dejó un comentario.

Elizabeth A.
Grado:

El cliente no dejó un comentario.

Stanley J.
Grado:

El cliente no dejó un comentario.

William B.
Grado:

It was great

Anne C.
Grado:

El cliente no dejó un comentario.

Paul K.
Grado:

Excellent service from friendly and knowledgeable staff who demonstrated great customer service asking meaningful questions to assist the customers to get to the right solution. Been here before will be coming back again.

Elieu B.
Grado:

El cliente no dejó un comentario.

larry C.
Grado:

paperwork took long time

Raman S.
Grado:

Would have loved to have had bigger trucks available

Mark M.
Grado:

El cliente no dejó un comentario.

RAHIM S.
Grado:

The trolley was loose and it scared me when I made a turn and it hit the walls of the truck. For a minute I thought that I hit another vechile. Overall you are a great company and the people in the office are very Curtous.

howard m. | First Impressions |
Grado:

Not climate controlled, no light in the unit and a guy was hanging out by my new car asking if I needed help and I said no 2 times to him.

Mauricio V. | First Impressions |
Grado:

I had a great experience the woman Britney was a very nice woman super helpful super kind and sweet she is Manager material she’s perfect Although the elevator was temporarily But it was no problem

tom f. | Overall Experience |
Grado:

Thank you

Laura H. | Overall Experience |
Grado:

The outdoor space is not easy. There are only 3 bays to back into and not a traditional parking lot. There were several times that I was unable to stop to access my storage unit due to lack of parking

celine o. | First Impressions |
Grado:

Checking in took a long time. The person assisting us kept messing up our information in the system and got lost while showing us to/ from our unit. He also commented that most elevators don't work.

rodney R. | First Impressions |
Grado:

Only problem we had was that while we putting our things in the storage unit, other people dropped off there trucks and vans. When we came out we where blocked in. We couldn’t leave to go get gas.

Rodrigo N. | Overall Experience |
Grado:

The staff was excellent and ensured the storage unit fit the items in the van before unloading. Friendly, helpful and professional.

ROBERT K. | Overall Experience |
Grado:

Lighting was dark in my storage unit.

shadrie r. | First Impressions |
Grado:

Storage supervisor was very patient and helpful.

Miguel D. | First Impressions |
Grado:

Everyone is very helpful. May it easy to move my suff into the storage room.

kalypso B. | First Impressions |
Grado:

Brittany the manager was extremely helpful. She got me in and out quickly and she made the stress of moving disappear. She was so sweet. Thank you for the excellent customer service! Would recommend!

Martha L. | First Impressions |
Grado:

Employee who I worked with was very helpful, efficient and friendly.

onix d. | Overall Experience |
Grado:

U-Haul is the best in the storage unit industry I always get amazing customer service Thank You Johnna Stamford, CT Location

ALLYN M. | Overall Experience |
Grado:

Very nice people

Davis D. | Overall Experience |
Grado:

Well I don't know about anyone else, I was treated like family

Sandra L. | First Impressions |
Grado:

I appreciated the smooth transaction U-Haul provided but the units were not sealed with an iron door

J. Joseph B. | Overall Experience |
Grado:

Access was terrible, which is why I moved to another warehouse

Diane B. | Overall Experience |
Grado:

Friendly, helpful staff. Very accommodating to my needs and flexible with access to my storage box.

Virginia C. | Reservación |
Grado:

I was disappointed that the only unit left in the size I needed had a huge pillar in it, taking up space. Units with obstructions should be offered at a discounted rate.

Rebecca T. | Overall Experience |
Grado:

The people at this location are awesome! They’re always super friendly and kind, really makes it a great experience every time!

Brianne M. | Overall Experience |
Grado:

Staff was extremely helpful! Provided all the info we needed and had our truck ready to go and parked at the garage door when we got there. They went above and beyond.

SILVER PLUME P. | Overall Experience |
Grado:

Elevators often out of order Had issues with construction that dirtied/ruined our stored items Price kept rising more than inflation Parking often difficult

Michael M. | Overall Experience |
Grado:

Staff were genuine and helpful; could not recommend more highly!

David W. | Reservación |
Grado:

Good process, Nice people. Newer truck than expected. THX

Julio A M. | Overall Experience |
Grado:

Good service!

Maryjane S. | Reservación |
Grado:

Ehelpful and easy

WENDY G. | Reservación |
Grado:

All the staff at this Stamford Uhaul are super helpful and friendly ! Makes it a breeze to move!

Curtis w. | Overall Experience |
Grado:

I think you need to hire more employees for both inside and outside cause the line to be helped are very long but besides that they are all very nice and helpful even the customer service on the phone

rosemarie f. | Overall Experience |
Grado:

Great place for storage, great manager and staff.

UPS S. | Overall Experience |
Grado:

Excellent

Iris G. | Overall Experience |
Grado:

Great staff.

Kira S. | Overall Experience |
Grado:

Communication with drivers was effective & helpful!

Craig S. | Overall Experience |
Grado:

all good.

Anne W. | Overall Experience |
Grado:

Staff is extremely helpful and so enjoyable!

WANDA R. | Overall Experience |
Grado:

The staff was always friendly and helpful. I would have given you 5 stars but the storage rooms are not well lit. The only light is the light coming in from outside of the room.

No reviews have been submitted for this location.

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