Customer Reviews for U-Haul Moving & Storage of St Clair Shores

5,521 comentarios

24145 Little Mack Ave   Saint Clair Shores, MI 48080
(@ 9 1/2 mile Stephens on Little Mack 1/2 mile south of 10 mile)

(586) 779-1400

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(586) 779-1400

24145 Little Mack Ave
Saint Clair Shores, MI 48080
(@ 9 1/2 mile Stephens on Little Mack 1/2 mile south of 10 mile)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

The customer service staff was very helpful and friendly. I will definitely share my awesome experience with anyone in need of a u haul truck or storage unit.

Rhonda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward F. 
Clasificación:
5.0

Customer service was friendly very nice and quick.

Tracy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMIKA TISIEN J. 
Clasificación:
3.0

Make sure the truck was maintained. Our truck need front end work. To shift ino drive was a fight.

Kimberly G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis V. 
Clasificación:
5.0

Nothing service was great and fast

Marian S. 
Clasificación:
5.0

Good service

Wade J. 
Clasificación:
5.0

Make sure enclosed trailers have been aired out. Fumes from a kerosene or gas spill still resonates in the trailer that I rented.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISALYNN B. 
Clasificación:
4.0

Great customer service lady

ALKA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle P. 
Clasificación:
4.0

Website, while pretty easy to navigate, got kicked out twice while trying to place order and then ended up with two reservations.

Thomas C. 
Clasificación:
5.0

The guy that helped with the pickup and the other guy that helped on the return were professional and courteous. Store was clean as well as the yard was clean also. Keep up the good work!

John K. 
Clasificación:
5.0

Need to have at least 2 people to check out equipment. Only one person on a Saturday. Line out the door when location opened. Girl did an excellent job. She needs help.

terry P. 
Clasificación:
3.0

Need more help/faster service at pickup

Jerome K. 
Clasificación:
5.0

Everything was great. Staff very helpful on pickup and return. I was in and out. Made reservation online. Would recommend if you need a vehicle for moving.

Matthew Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Georgia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT NACHOLEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette K. 
Clasificación:
5.0

Easy to rent and i like when i booked online it automatically picks the closet location for me to drop off.

Asia B. 
Clasificación:
2.0

Order was placed 24 hrs in advance. Upon arrival the vehicle was never cleaned. It appeared in months (photos are available) along with stringent odor. The guy attempted to provide another vehicle with animal hairs and brown fluid spilled throughout the interior. The guy then attempted to clean the 1st vehicle by spraying Lysol, never wiping down the vehicle interior. Approximately 1 hr or more was lost waiting for a clean vehicle (email verification can be provided). The mileage was probably not accurate from Hamlin Hall to that Location seemed a little off. My fault for not checking.... Seeing that's the only location we have no other choice but to choose this location. However, you guys gotta do better!

Debra F. 
Clasificación:
2.0

It took over 45 minutes to checkout and the worker was painfully slow and couldn't answer any questions. We also got the truck and it needed fuel ASAP. It had 16 miles until empty. We were given a fuel credit, but it was very ridiculous having to fill up immediately.

Danielle J. 
Clasificación:
5.0

It was a little tight to return a car hauler after hours but was able to get it to work. The people there were helpful and nice.

Steve L. 
Clasificación:
1.0

No trailer.

Victor Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis B. 
Clasificación:
3.0

Answer the door when a customer returns at exactly 7 o'clock which is your closing time instead of just having the keystone to the door!!!!!!!!!

JOSE A R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD J. 
Clasificación:
4.0

I thought that I had been billed a day or 2 after the rental, but received a notice that they didn't take the money out and am not able to pay the remaining bill until Friday the 22nd. And I have intentions to get another truck for the this weekend to get the last of my belongings but can't wait a week after the rental to be billed for it, I'm moving and spending money in renovations to the new home so if the process was done faster I think it would be more beneficial. I also put more gas then when I picked it up and don't see a reimbursement in the bill for that with the price of gas these days. Other than that the truck was great and the staff was extremely friendly and helpful getting everything taken care of.

Zach W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon J. 
Clasificación:
3.0

I had coverage on the uhaul and when I called in after the truck got stuck in mud they told me it would be a $325 dollar fee. We were stuck for 9 hours looking around for a tow truck that would be cheaper after the 9 hours we decided to just take the hit. By waiting that long I became ineligible if turning my truck back in same day which caused me to lose out on even more money. When I turned the truck in nothing happened. A lot of miscommunication.

Natika W. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROSE K. 
Clasificación:
5.0

The trailer pulled easily and the return was painless! Good experience all around.

darrell E. 
Clasificación:
5.0

5

Sandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanta B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

brad B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevinclark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephanie S. 
Clasificación:
5.0

Never received any notification of my final due amount. Would appreciate being informed of how much my card was charged.

ROBERT K. 
Clasificación:
1.0

The customer service was extremely horrible at this location. The representative who worked 04/02/2022 (Saturday) around 12:20pm EST the representative told me he didn't give a damn about customer service. Give zero it should be shut down. RATING: 0! star

Edith G. 
Clasificación:
4.0

Always have someone at the front desk and someone checking I vehicles, employee's need to act with a since of urgency, not day dreaming and taking there time, but overall I was satisfied

Maurice L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RobertF H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

Battery died on the truck twice which made the process of moving much longer.

Laurie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quania B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kerry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen H. 
Clasificación:
5.0

Possibly give a little clearer idea of what to expect when checking in/out using phone. Like where to park when returning.

Michelle T. 
Clasificación:
5.0

Everything was fast, easy and clear.

laurie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene S. 
Clasificación:
4.0

Very friendly. Helpful, happy crew. I just wish u-haul would give military or aarp discounts

Renee H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel J. 
Clasificación:
2.0

Drove 20 miles and they said I used 6gal of gas 3miles to the gal?

renee N. 
Clasificación:
5.0

El cliente no dejó un comentario.

jon B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dino R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aurore D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher G. 
Clasificación:
5.0

El cliente no dejó un comentario.

gina K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W. 
Clasificación:
5.0

The an was not cleaned before we got it there was gum wrappers and other trash in the van, all dusty for for sure was not cleaned after last use.

Yader E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT WILLIAM H. 
Clasificación:
5.0

Not a thing. Staff was great.

sandy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARJI ELLEN D. 
Clasificación:
5.0

Battery was mostly dead. I had to jump start the vehicle twice. The weather stripping on the drivers door fell off.

John U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward T. 
Clasificación:
5.0

Quick, really takes great care of their customers. Trucks and trailers on lot looked newer. Very well organized.

JOHN RICHARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey L. 
Clasificación:
5.0

Everything was very good. The person handling the business was very Knowledgeable and did a great job. Waiting time was short picking up the truck and dropping it off.

Diane K. 
Clasificación:
3.0

El cliente no dejó un comentario.

TEONA SHANEKE H. 
Clasificación:
3.0

Motorcycle trailer was not cleared of snow from the most recent snow storm on Thursday. I needed to clear the snow from the bed of the trailer myself in order to load the motorcycle for transport.

Menhem A. 
Clasificación:
5.0

Staff awesome. Equipment about average. Door was difficult to open.

RANDAL LAWRENCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

harry L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL LAVONNE- F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
3.0

When I arrived to pick up the trailer, Matthew (owner) was having a personal conversation with another employee and continued that convo until they were finished while I stood at the counter awkwardly made eye contact. Then when finally being helped the phone rang, he answered the phone and started looking things up for a customer service rep (the phone was on speaker), putting my transaction on hold. All while the other employee was at the counter not busy. I definitely didn't feel like my business was a priority nor appreciated.

Theodore F. 
Clasificación:
5.0

Have used this location a few times in the past couple months and they are wonderfuk!

LISA ELAINE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P.  |  First Impressions 
Clasificación:
5.0

The customer service is personalized timely and always tailored to my need. Over the years they have always gone the extra mile

Yolanda E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
5.0

It was a great experience.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

garry F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRETT MITCHELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD JAMES H. 
Clasificación:
5.0

I needed to extend my rental and it was super easy as was my return

VIDA O G. 
Clasificación:
5.0

Nothing at all

MELINDA MARIA S. 
Clasificación:
5.0

Have had storage for over a year now and EVERY person I have spoken to is professional personable and kind. Nothing but good things to say! Thank you Uhaul!

LADONNA W.  |  First Impressions 
Clasificación:
5.0

Love the service given Matt is very polite and courtesy

regina w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAKRISCA LOUISE G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

schuyler g.  |  Overall Experience 
Clasificación:
4.0

THe only issue with facility is units close to the door are subject to flooding aafter heavy rains

richard r.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

carlee w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S.  |  First Impressions 
Clasificación:
1.0

My storage unit flooded and I'm not getting no help and insurance company is terrible

Samantha R.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

Samantha R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSHUA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric H.  |  Online Move In 
Clasificación:
4.0

The entire rental period access to the card swipe did not work. This was unacceptable and staff had NO control in getting it repaired. The staff was friendly and helpful but many times they were overwhelmed and the wait times were long and unacceptable. Scheduling the proper amount of staff at the proper time is a management issue. I would say that my overall experience was "below average" if not for the smiles that the staff showed me.

Mark P.  |  Overall Experience 
Clasificación:
1.0

The movers were the best !! The service at uhaul was so disappointed

Adelle N.  |  Overall Experience 
Clasificación:
5.0

Great!

Chester D.  |  First Impressions 
Clasificación:
5.0

Very helpful workers

Kim G. | Reservación
Clasificación:
1.0

There were trucks, vans and trailers parked throughout the lot, making it very difficult to enter and exit their facility. trailers were everywhere, and there was no one able to assist in the office.

Daniel A S.  |  Overall Experience 
Clasificación:
2.0

I made four visits to this Uhaul location in one day to pickup and drop off equipment. The owner, Ryan, didn't seem interested in assisting, and his associate was unable to figure out how to do so.

Daniel A S.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service!

Lisa B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba