Comentarios del cliente para U-Haul Moving & Storage of Springdale

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Springdale

Grado total:

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RaConda M.
Grado:

never met anyone, dropped off before it was open

Penny Y.
Grado:

Staff was very nice with great customer service.

Maurice H.
Grado:

Service was excellent and the people were supper nice. I will definitely use this location againn

William C. | First Impressions |
Grado:

Great staff, helpfull and resourcefull

Alysia C. | Overall Experience |
Grado:

Alaina and the whole team are so helpful, kind, accommodating, professional, and easy to work with! We will always use this U-haul location for van rental and storage needs.

Zatavia R. | First Impressions |
Grado:

El cliente no dejó un comentario.

Beverly J. | First Impressions |
Grado:

El cliente no dejó un comentario.

Omar P.
Grado:

El cliente no dejó un comentario.

Brandon T. | First Impressions |
Grado:

I didn’t like that I couldn’t bring my own lock and had to purchase one regardless. Everything else was great.

Bruce D.
Grado:

Improve app...

Kyla C.
Grado:

Austin aNd wife are an asset to your organization

John S.
Grado:

El cliente no dejó un comentario.

Stacie M.
Grado:

Excellent excellent excellent

Carla B.
Grado:

Was charged for damage that was already on the truck that I rented! This couple has a scheme going to collect insurance deductibles that they are not entitled to! The color of the paint on the truck is the same color as their storage doors!!! ORANGE!!! Do Not use this facility!!!!! I will be filing insurance fraud charges against this company!

Benjamin A.
Grado:

Thanks for everything. You guys, really helped us out moving into our first house.

Kevin M. | First Impressions |
Grado:

The owners of this property are very competent and professional. It was a smooth transition. Thank you.

Tesheka H.
Grado:

El cliente no dejó un comentario.

Bruce R.
Grado:

El cliente no dejó un comentario.

Tokwiny D.
Grado:

Cameras in the yard. My unit was broken into and all of my valuables stoned.

Scott R.
Grado:

Great customer service and a great overall experience.

Sherena C.
Grado:

El cliente no dejó un comentario.

Alonzo J.
Grado:

Nothing. Everything is good!

Michael P. | First Impressions |
Grado:

Alana and Austin were extremely polite and helpful during my move in process. They are an exceptional example of good customer service.

Mike D. | First Impressions |
Grado:

The gentleman explained everything in detail

Randall M.
Grado:

El cliente no dejó un comentario.

Lakindra L.
Grado:

El cliente no dejó un comentario.

Zenaida G.
Grado:

While the inside of the truck was clean the outside of the truck was very poor condition.

Susan J.
Grado:

THE MANAGERS AT THE AIRPORT BLVD LOCATION IN MOBILE, AL. ARE VERY PROFESSIONAL, HELPFUL AND FRIENDLY. I HAVE ENJOYED THEIR CUSTOMER SERVICE AND THE TRUCK RENTAL EXPERIENCE. EVERYTHING WAS EASY AND CONVENIENT, THANK YOU!

Yvette W. | Overall Experience |
Grado:

Staff WAS always friendly and very helpful

Ryan S.
Grado:

El cliente no dejó un comentario.

Brenda W. | First Impressions |
Grado:

Everything was exactly as advertised. Friendly helpful staff. Have only had a unit a week or so.

LAKUELDRA E. | Overall Experience |
Grado:

Love each and everyone of the staff it was a great experience and with me and my family relocating to George there were very healthfull.

Janice M.
Grado:

Friendley, fast excellent service

Olivia C.
Grado:

El cliente no dejó un comentario.

Winfred M.
Grado:

El cliente no dejó un comentario.

Christopher C.
Grado:

Great experience,

Susan J. | Overall Experience |
Grado:

THIS HAS BEEN A WONDERFUL EXPERIENCE, THANK YOU U-HAUL! ALANA AND AUSTIN ROBERTSON PROVIDED THE HIGHEST LEVEL OF SERVICE. THEY ARE FRIENDLY, PROFESSIONAL AND KNOWLEDGEABLE. MERRY CHRISTMAS! SUSAN

Virginia J. | Overall Experience |
Grado:

Very professional, organized and friendly. Would recommend them to anyone I know needed storage or moving needs.

Diona B.
Grado:

I love customer service

Angela W.
Grado:

El cliente no dejó un comentario.

mary c. | Overall Experience |
Grado:

Thank you for such a smooth experience.

ATTILA V. | Overall Experience |
Grado:

Owners are awesome..best u haul facility I've ever used

William B.
Grado:

Elana at Springdale U-Haul is awesome! Went above and beyond to make sure we were taken care of...customer service top notch!!

Allen R.
Grado:

El cliente no dejó un comentario.

Leeland B.
Grado:

Very fast and very friendly

tulio C.
Grado:

The location is nice and clean and the young man was courteous and helpful. However, UHAUL changed my pickup location, time of pickup and equipment size. This resulted in a major disruption as I had to re-arrange my schedule not to mention the extra expense in fuel in having to drive a bigger truck from AL to FL.

Michael C.
Grado:

Knowledgeable and friendly staff and the truck was clean and ran well.

Romona S.
Grado:

Fast and easy rental.

Kendra B.
Grado:

The best UHaul location I have ever been to. Friendly, helpful, kind, patient. Absolute stellar service!

Planned Parenthood S. | Overall Experience |
Grado:

Always great staff. Always clean. Always felt safe. No issues at all.

Gerald L.
Grado:

El cliente no dejó un comentario.

janie R.
Grado:

Everything was good

FRANCIS W.
Grado:

Lovely couple made everything painless and prompt! Excellence all the way!

Joan G.
Grado:

El cliente no dejó un comentario.

David S.
Grado:

Nice people who made my rental a breeze!

Jessica Y.
Grado:

El cliente no dejó un comentario.

Larry b. | Overall Experience |
Grado:

U should pro rate storage so patrons do t have to pay a whole month if they only need the u it 1 day out the month if taking stuff out

Kerry D.
Grado:

El cliente no dejó un comentario.

Katrina D.
Grado:

El cliente no dejó un comentario.

Patrica A.
Grado:

El cliente no dejó un comentario.

tamichael l. | First Impressions |
Grado:

N/a

Tracey C.
Grado:

They were great! Nice, helpful and friendly.

Duane L. | First Impressions |
Grado:

Really try to accommodate customers. Know their business.

Cynthia B.
Grado:

Everything was excellent. The sales associate was very friendly and helpful.

LAKUELDRA E. | First Impressions |
Grado:

Sweetest people I ever met.

STELLA J. | Overall Experience |
Grado:

The office staff was extremely helpful and I would recommend this location!!

Michael V.
Grado:

El cliente no dejó un comentario.

Darrell S.
Grado:

El cliente no dejó un comentario.

aundrae G. | Overall Experience |
Grado:

They were always great and polite.

wanda w. | Overall Experience |
Grado:

Mr. & Mrs. Robertson are very professional, have very kind personalities, and just excellent business manners etiquettes.

Sonya A.
Grado:

The mileage cost is a bit high but other than that everything was good.

Loren L.
Grado:

????????????

Kara R. | Overall Experience |
Grado:

Very accommodating!

John W.
Grado:

El cliente no dejó un comentario.

Julie P.
Grado:

Very helpful staff!

Stacey M.
Grado:

We had one location already setup for drop off got there and they can’t accept trucks that big(26”) and we had to drive to another location! THIS WAS THE WORSE EXPERIENCE I HAVE EVER HAD AND I HAD TO SPEND MY HARD EARNED MONEY!!!

Japonica B. | First Impressions |
Grado:

the experience was great

Ray C.
Grado:

El cliente no dejó un comentario.

La H.
Grado:

El cliente no dejó un comentario.

ROBERT K. | Overall Experience |
Grado:

Gate Job

Kurt K.
Grado:

If you are moving, get all of your supplies at a U Haul store. They have everything you will need and it is good quality. Don’t skimp on supplies, these folks do moving for a living and their stuff is the best! You might spend a little more, but remember it is your stuff and a safe move is worth it.

Knikita M. | Overall Experience |
Grado:

Excellent facility I’ll be using them in future

Jason L.
Grado:

Staff very friendly.

Robert G.
Grado:

I got a 20 footer for the same price as the 17 footer because none were available.... Great job! Thanks

Ralph M.
Grado:

Wonderful to deal with! Definitely use them again in the future

alexandra r. | Overall Experience |
Grado:

Austin and Alayna who manage this store could not have been more polite, helpful and professional! This was a great experience for us after a long move from New England. We highly recommend them!

Barbara C.
Grado:

El cliente no dejó un comentario.

Chantte M.
Grado:

The employee gave great conversation as I waited for my ride. She assured I knew full detail about all of the specials going on. She also was well concerned about making sure my overall uhaul experience was great. I would definitely go back!

VINAY A.
Grado:

El cliente no dejó un comentario.

Thomas E.
Grado:

Very nice people to deal with!

Tracy p. | Overall Experience |
Grado:

The experience was excellent and the staff was terrific

Joseph L.
Grado:

Nothing! Friendly and fast!

Stacie L.
Grado:

El cliente no dejó un comentario.

David H.
Grado:

El cliente no dejó un comentario.

JT C.
Grado:

El cliente no dejó un comentario.

Clifton M.
Grado:

I was given one rate over the phone and then when I went to pick-up location it was 40.00+ more. That isn't right.

Kimberly H.
Grado:

El cliente no dejó un comentario.

Sonya M.
Grado:

El cliente no dejó un comentario.

Phyllis C. | First Impressions |
Grado:

Everything was above and beyond professional.

Pat D. | First Impressions |
Grado:

Was very impressed with Alana ..very helpful and a happy person

leon H.
Grado:

The team here was again phenomenal they made sure that I got my truck checked in they could not do enough to make sure I was happy I’m not used to this kind of service when it comes to renting a truck my next truck will always be U-Haul thank you U-Haul thank you the storage building here in Mobile Alabama outstanding cannot say enough bravo Zulu to everyone at your storage place

Travis B.
Grado:

Very nice and helpful couple manage this location.

Kimberly H. | First Impressions |
Grado:

Friendly and courteous customer service thank you

Jacqueline C.
Grado:

El cliente no dejó un comentario.

Carl G.
Grado:

El cliente no dejó un comentario.

Donna C.
Grado:

El cliente no dejó un comentario.

april C.
Grado:

El cliente no dejó un comentario.

Craig F.
Grado:

El cliente no dejó un comentario.

Allen W. | Overall Experience |
Grado:

Always clean and secure. Staff always courteous and helpful. Would use this facility again!

Juan A. | Overall Experience |
Grado:

Owned by a young family who lived on site which made it extra conviniéndole if you ever had to get into the facility before opening or after closing. Very friendly and professional.

Timothy L.
Grado:

Very friendly and professional. Austin goes out of the way to assist with anything.

Tracy p. | First Impressions |
Grado:

The team at the location where I rented my truck were awesome! I haul is.blessed to have a team like they are! Would definitely rent from that location again.

Joel D.
Grado:

El cliente no dejó un comentario.

Jeanette M.
Grado:

El cliente no dejó un comentario.

julie S.
Grado:

The agents at this location are super nice and helpful. Check out was quick and easy. They went out of their way to assist us and make this transaction pleasant. They remembered us from the previous week renting and this made the process easier. I would definitely use them again.

David N.
Grado:

El cliente no dejó un comentario.

Vincent H.
Grado:

El cliente no dejó un comentario.

Kim B.
Grado:

The entire experience was delightful. Don’t change a thing!

Debra H.
Grado:

The staff was very helpful. The vehicle I rented was not at the location I reserved. But the staff was adept at redirecting us to another very close location for me.

BURTON PROPERTY G. | Overall Experience |
Grado:

We are leaving because we built our own storage. Thank you

phillip T. | First Impressions |
Grado:

Staff is very pleasant, accommodating and helpful.

Harrison S.
Grado:

El cliente no dejó un comentario.

Phyllis C.
Grado:

The uhaul representatives were very professional and so accommodating. Thank you!

Eileen O. | First Impressions |
Grado:

They are the best. Love that couple. So helpful and hardworking. You are lucky to have them. ❤️⭐️⭐️⭐️⭐️⭐️⭐️🌟

JANICE H.
Grado:

Customer service was amazing. Agent was very professional and nice

JOHNNY S.
Grado:

El cliente no dejó un comentario.

KENNETH R.
Grado:

El cliente no dejó un comentario.

April C.
Grado:

El cliente no dejó un comentario.

Jared J. | First Impressions |
Grado:

Super friendly.

Vania K.
Grado:

El cliente no dejó un comentario.

Deborah P.
Grado:

El cliente no dejó un comentario.

Yvette W. | First Impressions |
Grado:

Answer all questions immediately

ANGELA S. | Overall Experience |
Grado:

Awesome storage facility!!!

William D. | Overall Experience |
Grado:

I am leaving comments for the CURRENT staff at the facility. The prior staff told me I could leave a ladder that would not fit on the 2nd floor in their unit, and they took it when they left.

Angela B. | First Impressions |
Grado:

Very pleasant, knowledgeable salesperson. He was patient even after solidifying my sale and having to cancel it. Thank you. I will always use UHaul at Springdale on Airport Blvd. Mobile.

Nylisha H. | Overall Experience |
Grado:

Service and team was awesome and family environment

victoria s. | Overall Experience |
Grado:

I would definitely recommend UHaul to anyone looking for safe storage.

SHERRY H. | Overall Experience |
Grado:

Staff very friendly and helpful!

PATRICIA H.
Grado:

El cliente no dejó un comentario.

jordan P.
Grado:

I was told that I could return my truck at 6pm at the next location, despite picking the truck up at 430PM the day before. They didn't wind up charging me the extra day, but only after I was persistent about the fact that I wasn't supposed to be charged based on the time I had to bring the truck back to the store.

Joseph M.
Grado:

El cliente no dejó un comentario.

sandra M.
Grado:

It's hard to improve on good! customer service folks.

wanda w. | First Impressions |
Grado:

I am very confident that my belongs are in a very safe and secure U-haul Company Storage Unit location in Mobile, Alabam with very Professional Management living on site location..

MICHAEL H. | Overall Experience |
Grado:

Very curtious, knowledgeable, clean and willing to help in any way possible. I feel the staff went out of their way to assist me in my needs! HIGHLY RECOMMENDED LOCATION!!! A++ rating if available!!!!

Dedra S.
Grado:

El cliente no dejó un comentario.

Bay C. | First Impressions |
Grado:

It was a very nice experience. We moved our office files in in the rain and they were completely helpful. Very nice owner and staff!!

Joannah S.
Grado:

Love how helpful an knowledgeable the team was.

John S.
Grado:

It is hard to get to and it is gated and hard to figure out how drop off. Once you've done it once, it's not so bad.

Deshondra K. | Overall Experience |
Grado:

Very satisfied with everything

mary C.
Grado:

El cliente no dejó un comentario.

terry r. | Overall Experience |
Grado:

Na

Raymond M. | Overall Experience |
Grado:

l

Sandra A. | Reservación |
Grado:

The staff was very professional .

tonya l. | Overall Experience |
Grado:

Very helpful and friendly

carrie r. | Overall Experience |
Grado:

This is the secon storage and neither one had a light in it and very inconvenient for me. Advised the office several times.

Dianne M. | Overall Experience |
Grado:

Alana and family are friendly, enthusiastic and helpful. I never had problems but the ceiling in my unit needed some work. Expanded gate hours extremely convenient.

Karen L. | Overall Experience |
Grado:

Alana and Austin were always very helpful. Of all the different managers, they seemed to be the most helpful. You would actually see them around the facility checking on the units.

SHERRYL R. | Overall Experience |
Grado:

Clean, well managed & maintained facility. Friendly & helpful staff.

calvin r. | Overall Experience |
Grado:

Customer service was outstanding!

ANDREW H. | Overall Experience |
Grado:

Fitted our needs perfectly

ANTHONY F. | Overall Experience |
Grado:

I rented for 3 years with no problem. The storage is in a great location and it's well maintained. Highly recommend Anthony

Victor P. | Overall Experience |
Grado:

The manager and the staff were really friendly and great professional l will definitely use the u- haul again, great and Awesome people

Jeneane B. | Overall Experience |
Grado:

Staff very friendly and helpful

David C. | Overall Experience |
Grado:

Excellent service.. I could not ask for any more. Thanks.

ELIZEBETH W. | Overall Experience |
Grado:

thank you

audrey s. | Overall Experience |
Grado:

Clean ,safe and friendly and helpful staff.Thank you!👍⭐⭐⭐⭐⭐

Adrian R. | Overall Experience |
Grado:

None.

kenyatta c. | Overall Experience |
Grado:

Thank you for all your help

ALPHONSIUS C. | Overall Experience |
Grado:

The late fee charges is ridiculous .The facility closes a little bit too early,and opens too late especially on weekends.

LINDA G. | Overall Experience |
Grado:

They were pass helpful, Very respectful, and they stayed til job was to our satisfaction. Something None of the other three helpers did on our long move from nevada, BJ called us back to Thank us. Wow

carolyn S. | Overall Experience |
Grado:

Excellent customer service - always available, friendly, professional, and ready to answer questions. The lot was always neat and everything in place. Shelves well stocked.

No reviews have been submitted for this location.

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