Customer Reviews for U-Haul Moving & Storage of Springdale

931 comentarios

3755 Airport Blvd   Mobile, AL 36608
(across from Jason's Deli)

(251) 344-0661

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(251) 344-0661

3755 Airport Blvd
Mobile, AL 36608
(across from Jason's Deli)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 3 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DILLON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

They were a big help. Everything went smooth. I'd recommend U-Haul to anyone.

david P. 
Clasificación:
3.0

It's a storage unit place. Not really much space to park a 26ft U-Haul but managed.

David T. 
Clasificación:
3.0

The driver door didn't want to close, the check engine light was on, the truck didn't have a ramp, no inspection or details given on pickup, wasn't notified that it didn't have a ramps either.

Antiana S. 
Clasificación:
5.0

El cliente no dejó un comentario.

dianne d.  |  First Impressions 
Clasificación:
4.0

Rent was expensive!

peggy p.  |  Overall Experience 
Clasificación:
5.0

Andrew was very helpful and friendly. All of my questions were answered. Everything went smoothly and was great.

niegel c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
4.0

Stop going up on the price of rent !

peggy P. 
Clasificación:
5.0

The gentleman at the counter Damon he was very helpful and knowledgeable about the storage units

KIRTISTIA K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES P. 
Clasificación:
5.0

Very friendly and thanks to everything.

loukisha s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

richard h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOTTA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jocelyn B.  |  Overall Experience 
Clasificación:
5.0

courteous and helpful

Sam M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lezerick H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Phyllis C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHELSEARENEE B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

johnathan s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH F.  |  Overall Experience 
Clasificación:
5.0

I really like this store. The associates behind the desk are really nice and easy to work with. I call on this location every time I need a truck. We have also utilized the storage units several different times.

KELLY T. 
Clasificación:
4.0

Hope i dont have to use youguys again an that your all blessed

Lataya H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacqueline C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL M. 
Clasificación:
3.0

The roach spray was very strong and in you storage items. I was not pleased with that....

michelle j.  |  Overall Experience 
Clasificación:
5.0

The staff was always courteous and helpful .

CHININA F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TACORA P. 
Clasificación:
5.0

Great service thank you!!

ARCHIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chinina W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Junella U.  |  First Impressions 
Clasificación:
3.0

The storage I rented was misleading on the size that it would hold 1-2 bedroom it's actually like a studio apartment and it was to small

JACQUITTA P.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

latanya M.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

MELODIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEKEARA C. 
Clasificación:
5.0

I would just like to say thank you for all of the assistance that I received from your team. The young man who checked me in was very knowledgeable, friendly and was able to make sure that I had everything I needed for my unit. I was back-and-forth several times to the unit and every time I saw him he had a smile for me and always made me feel safe and welcome. Keep up the good work over there and I will definitely be recommending you to my friends and family. With Mobile in the condition it's in right now Safety is high on the priority list. Your location and staff made my family and I feel secure while using the unit. Thank you for all you do keep up the good work!

Stephanie D.  |  Overall Experience 
Clasificación:
3.0

When I made my reservation, I was told I could pick up the truck an hour before the store opened by using the 24/7 Truck Share check in on my smartphone. When I arrived at the store at 9:15 am, the app told me my order was switched to in person pickup. So I had to wait for 45 minutes for the store to open. Then had to wait another 20 minutes while the truck was checked in and cleaned before I could take it. This fiasco caused my movers to have to wait around for me for an hour 15 minutes.

JEFFREY C. 
Clasificación:
4.0

The only difficulty I had was locating a cart during the move in/move out process.

Timothy J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

michael p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica W.  |  First Impressions 
Clasificación:
1.0

The initial location I reserved, did not have any employees there and the did not return my call after initial contact. I had to wait 15 minutes at the next location for the employee to finish using the bathroom. The vehicle was very jerky and the check engine light came on right after I picked the vehicle up. Call in customer service was excellent, but I would have hated to be on a deadline.

STARISK W. 
Clasificación:
5.0

Have a sign on the door telling us where to park. Other than that, the guy who helped me was fantastic.

Deirdre S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESIA J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Azlean W.  |  First Impressions 
Clasificación:
1.0

No parking lot at all

Kurt H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ennius C.  |  Overall Experience 
Clasificación:
5.0

Ethan made the process so easy. He was very professional and so friendly. I will definitely be using this location again

SHATAY A. 
Clasificación:
4.0

The only complaint I have is that I moved into the unit Nov 1, and out on the 13th. I paid for a month in advance. I was told at checkout, that they do not refund partial payments. I was due over $120. There is no way I am paying for something I'm not getting full use of.. Especially in todays economy. I am not even sure this is legal, and will pursue further if I dont get my money back. I need my money back, asap. I reported this to the Asst.GM and he will get with GM and he is supposed to get with me on Monday.

KATHRYN C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
4.0

This was not the location I had reserved or the truck I had reserved. The staff was very nice and made up for the issue

WAYNE B. 
Clasificación:
5.0

The guy that waited on me is very nice

SHEILA W.  |  First Impressions 
Clasificación:
4.0

My only note is that i could not find any carts to help move my boxes.

Timothy J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaquanda H.  |  Overall Experience 
Clasificación:
5.0

Keep up the great work.. and excellent customer service 👌

TERRY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN A. 
Clasificación:
4.0

El cliente no dejó un comentario.

joe h.  |  Overall Experience 
Clasificación:
2.0

Lady behind the counter was absolutely rude, no care for working, and genuinely didn't want to be there

TOBY E. 
Clasificación:
1.0

Clerk that served us was rude. Had her child of maybe 2 or 3 years old at work with her and couldn't do her job for taking care of him. We had reserved and paid for a dolly. She told us they don't have dolly's at that location. Couldn't do anything to get us a dolly. Didn't want to give us the mattress covers we had prepaid for even though she had plenty on her display pegs. She finally gave us those. Had also told us they didn't have furniture pads which we had also prepaid for. She finally left her son with us and went and found the pads. Very unprofessional. This was not the location we had reserved our truck at. They moved it a day before pick up to this location. We would never recommend this location. Also, our truck was reserved for 1:30 pickup and they called to ask if we could pick up at 4:30 as it was not ready. Setting us back 3 hours on our loading and causing us to load in the dark. Very disappointed with the Springdale location!!!

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH T. 
Clasificación:
4.0

Never received the appliance dolly I rented

Trey W. 
Clasificación:
5.0

One of the best storages . Great prices, and helpful service!!

jasmine r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

charles c.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

BONTA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea W. 
Clasificación:
4.0

El cliente no dejó un comentario.

johnny L.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon W. 
Clasificación:
5.0

Great service, easy process

LISA S. 
Clasificación:
5.0

Christopher was very helpful

Kenneth S.  |  First Impressions 
Clasificación:
3.0

I was a little disappointed, I filled out the contract online for 5 hours but, when I got to the pickup place, I only had 3 hours. But the attending person was very helpful, and worked with me, because I had to go pass the stated time.

PAUL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward K.  |  First Impressions 
Clasificación:
4.0

The facility seem to have a hard thin keeping employees, I recommend purchasing a gate remote to access the facility at your convenience

ELIZABETH C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DARALYNN R.  |  Overall Experience 
Clasificación:
5.0

More vehicles

Johnny C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shamika V. 
Clasificación:
5.0

I had a fast a friendly check out and my move in was a breeze. Thanks for making my experience so easy.

Libeada m.  |  First Impressions 
Clasificación:
3.0

I was unsure as to where to park the vehicle. I pull in and there was a gate they I could not open and very limited parking. Staff was really helpful though.

TRENHOLM E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lilly M.  |  Overall Experience 
Clasificación:
5.0

Servicio al cliente de excelencia.

HETTIE V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mable d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alex A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD R. 
Clasificación:
5.0

Building is kept clean and secure , outstanding customer service.

alex a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenya T. 
Clasificación:
5.0

Thank you for your service.

Alvin M.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

rhonda g.  |  Overall Experience 
Clasificación:
5.0

Alana and her husband were very knowledgeable and very friendly. The young man who took care of me on the 13th was very respectful and also knowledgeable. I will definitely use this facility again. I give them a 10 out of 10.

Annette G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONRAD W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joycelyn W.  |  Overall Experience 
Clasificación:
4.0

The staff was great and I left completely satisfied with my new storage unit. The only thing that was a cause for concern, is due to being active duty military, I was asked for my commanding officer's name and phone number. I was told that this was company policy in the case a service-member is deployed or any situation that would warrant contacting military officials. The reason that this is an issue is because a service-member's commanding officer (CO) changes quite frequently. It's a temporary billet assignment not one permanent person. A better point of contact could possibly be the manpower headquarters element for the particular branch of service. The service-member should be able to generate that information. Just an aspect to consider regarding service-members.

jeff a.  |  First Impressions 
Clasificación:
5.0

Ms. Bridgette was really helpful and I’d recommend her to anybody

Meah S.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and kind and knowledgeable about all my needs I surely appreciate them. Thanks M York

melinda y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BROOKE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Micheal W. 
Clasificación:
4.0

Good site

Guy F. 
Clasificación:
5.0

Your CSR was great! Friendly, courteous, and very helpful! He answered all of my questions and had a pleasant and kind attitude.

JENEICE J. 
Clasificación:
3.0

The lady that checked in the truck was great!

Frances G. 
Clasificación:
5.0

El cliente no dejó un comentario.

isaiah j.  |  Overall Experience 
Clasificación:
4.0

Didn't have the furniture pads I requested - and needed. And wasn't told ahead of time

YUELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LITA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

nestor A. 
Clasificación:
3.0

Unit I rented was taken. And wasn't what I expected.

YEKATERINA T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

deangelo w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M T.  |  First Impressions 
Clasificación:
5.0

Great place

Montrez P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

James A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Herman C.  |  Overall Experience 
Clasificación:
5.0

The Staff is Awesome,Polite and helpful! Thank You for everything!

Joe M.  |  Overall Experience 
Clasificación:
5.0

None! Everything and Everyone was very helpful and polite! ¡Gracias!

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Osben C. 
Clasificación:
5.0

El cliente no dejó un comentario.

herbert f.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Carletha W.  |  Overall Experience 
Clasificación:
3.0

Arrived at location. 9:40 am. Doors were locked. Rep was inside. We parked the truck. He finally came outside and stated we must move it. Charged me $60 late fee . We were to return at 9am instead of 10am when we picked it up.

Kimberly D. 
Clasificación:
5.0

El cliente no dejó un comentario.

deangelo w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CODY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus S. 
Clasificación:
4.0

When I switched my pick up time online, I never received another email that had the new information in it. It was confusing because when I changed the time, it automatically changed the location. Additionally, in the store they said that all pick up trucks had to do an in person check in. But it gave me the option for online when I booked. Just some confusing things about the website! The staff at the location was amazing was even found my credit card I left behind!

Amanda S. 
Clasificación:
5.0

Thank you so much Alana😀

Lewis W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Demarcus C.  |  First Impressions 
Clasificación:
5.0

This is an excellent storage facility it is always clean and very well maintained. I rented a storage unit from them for over two years. The Robertson's (the purveyor's for U-haul) are so nice, helpful, caring and make the over all experience a 11 out of 10. If you have an opportunity or need to rent a storage unit...MAKE SURE YOU CHOOSE THIS LOCATION!! You won't be sorry.

Jon F.  |  Overall Experience 
Clasificación:
4.0

Small parking area out front to return vehicle.

James Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

CANDICE M. 
Clasificación:
5.0

Overall, a great experience. I was sorry to leave and would have stayed if the site were closer to our new residence. Management could even have been nicer or more cooperative.

Barbara S.  |  Overall Experience 
Clasificación:
5.0

They are great just wish they stayed open later

DANIEL B.  |  First Impressions 
Clasificación:
5.0

No warning about how sluggish the truck ran up to 50 mph.

Thomas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENJAMIN S. 
Clasificación:
5.0

Alana and her team were amazing and always very friendly! I would highly recommend this location!

Douglas C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

chashity l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

amber r.  |  Overall Experience 
Clasificación:
5.0

Nothing. The customer service is beyond excellent. I also have a unit and the staff is always pleasant and friendly. I would and will recommend and come back. I went to other UHAUL places and never received the courteous treatment that I receive at this location.

KATHY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey V. 
Clasificación:
5.0

El cliente no dejó un comentario.

loukisha s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal M.  |  Overall Experience 
Clasificación:
5.0

Everything is great! I recommend this location for storage to everyone! Friendly and lovable staff!

Kenton W.  |  First Impressions 
Clasificación:
2.0

The brake makes metal noise and pushy.

Kiho K. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brashawn Y. 
Clasificación:
5.0

The service guy was very friendly

MICHAEL J. 
Clasificación:
5.0

The managers at this location were nice, professional, as well as personal. I was treated like family and like they had known me a long time,, didn't treat me as a dollar sign. I also rented a 10 x 10 storage bin that they held for me knowing I was coming form Birmingham, AL and not sure when I would arrive. It was a wonderful experience.

GREGORY M. 
Clasificación:
5.0

I had a positive experience in every way. Salesperson was courteous and helpful.

Sandra P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel R.  |  Online Move In 
Clasificación:
4.0

A larger parking lot.

PAMELA S. 
Clasificación:
5.0

Very friendly staff. Convenient location.

herbert f.  |  First Impressions 
Clasificación:
5.0

Not much. Employee was great.

CORWIN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marzelous H. 
Clasificación:
3.0

Please state whether or not equipment is available before purchasing. I ordered a utility dolly so I could move my furniture downstairs; however I assumed the dolly was in the back of the uhaul when i picked it up because I heard a lot of noise while driving. It was not. No one called to say anything about the miscommunication. So I called and the lady directed me to go and pick up one from a different location. My car is too small to pick one up so I had to drive the uhaul which resulted in more miles which thus resulted in more charges than anticipated. Which also costed me more time because of traffic. It was inconvenient.

Allison C. 
Clasificación:
5.0

Always so nice and accommodating

CHRISTI S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marvin L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kisha S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus J. 
Clasificación:
5.0

Nothing. Representative was efficient. Everything went smoothly

John S. 
Clasificación:
5.0

Great experience. Had to keep our furniture in storage until we signed for our house. Nice, clean, and convenient.

Nancy D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alice H. 
Clasificación:
5.0

The heater did not work and it was 40 degrees and the inside was dirty with an odd scent

Kenneth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry A. 
Clasificación:
5.0

Owners and staff were so very nice and helpful. Highly recommend

stephani l.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Ciara N.  |  Overall Experience 
Clasificación:
5.0

Austin and Alana were Great at helping my needs for the move!! I am glad that they had a 26' truck available! That made our move Great ! They are very helpful and kind! Thank You From JOE AND NICOLE!

Joseph M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas E. 
Clasificación:
5.0

The couple that run this office is very nice and knowledgeable

Rose M. 
Clasificación:
1.0

Tell your employees to not accuse customers of stuff they didn't do.

Dylan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERRY W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda G.  |  First Impressions 
Clasificación:
5.0

Great experience!

Douglas B. 
Clasificación:
1.0

My experience was different for the two locations the equipment was split between. The UHAUL on 3755 Airport Rd rep showed no concern for the inconvenience of not having a dolly with the truck. The purpose of the reservation is to reserve equipment for the appointment. Then the guy told me I couldn't park my vehicle in their parking lot. Now I'm a customer but I cannot park there temporarily. When I raise concerns about not having a dolly to haul my appliances from a 3rd level unit he stated I just need to go find my own dolly from another store. I received not support on this matter. I had to do all the running around myself even though I reserved it. The next split location was in an entire different city it took over and hour to get a dolly makes no sense. I called corporate and the woman I spoke to stated equipment isn't guaranteed so you should expect to not always get what you reserve. I said so inconveniencing the consumers is practice of this company and we should just accept that. She stated I would be contacting in 72 hours. I haven't heard anything as of yet. By the way I paid nearly $300 and that's way to much money to not be compensated or accommodated for anything. Going forward I will not use this company.

Vvonaka R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alandia D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANNETTE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charlene W.  |  First Impressions 
Clasificación:
5.0

👍🏼

andrew k.  |  Overall Experience 
Clasificación:
3.0

The truck needed gas.

Margaret H. 
Clasificación:
5.0

Super friendly and accommodating.

Theresa I. 
Clasificación:
5.0

Very nice and helpful they all needed raises!!!

Brian s.  |  Overall Experience 
Clasificación:
5.0

Manager and all employees very nice and helpful. If I ever need storage again will definitely be back.

JAMES B.  |  Overall Experience 
Clasificación:
5.0

The lady who works the counter is so sweet very helpful as always my daughter had a storage space here she is just as sweet as ever

desiree d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Latrice S. 
Clasificación:
5.0

El cliente no dejó un comentario.

felisha k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherrie V. 
Clasificación:
5.0

Everyone was so helpful when I checked out. I walked back to the unit and a nice man gave me a ride back to the front in his cart...also, I left my Iphone at the desk and once discovered, drove back and the very pleasant young man at the desk walked out with a smile and handed it to me. Great people!

Judi D.  |  Overall Experience 
Clasificación:
5.0

Everyone was awesome and helpful.

John R.  |  First Impressions 
Clasificación:
5.0

The couple running the Uhaul Storage were so incredibly nice and helped me with any issues I had! Such kind people, highly recommend.

sandra s.  |  Overall Experience 
Clasificación:
5.0

Clean area Helpful and respectful employees

diane b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

terrell l.  |  Overall Experience 
Clasificación:
5.0

People in charge are amazingly great, best experienced ever.

alejandra a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie A.  |  Overall Experience 
Clasificación:
5.0

Alana was really helpful and very easy to work with. Highly recommend.

Jessica O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrianne G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jalynn W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Michkayla P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly H.  |  Overall Experience 
Clasificación:
5.0

everyone was always so nice and the place is very clean and secure

Rick S.  |  Overall Experience 
Clasificación:
4.0

Hard to call in

JAMES H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna J.  |  Overall Experience 
Clasificación:
5.0

The Robertsons were very polite and professional. I found them to be the most positive part of the experience of storage unit rental.

Kevin M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra r.  |  Overall Experience 
Clasificación:
5.0

They treated my like family,,,,, Much Love & Respect

David D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY G S.  |  Overall Experience 
Clasificación:
5.0

Alana and her team have always gone and beyond each time I visited the faculty. I would definitely rent again.

Kalandra H.  |  Overall Experience 
Clasificación:
5.0

The staff at this location go above and beyond to satisfy their customers. They work together as a team to effectively complete all forms of business. I would always choose this location to do handle my uhaul and storage needs. Thank you so much much for your kindness and courtesy.

Kimberly H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Azlean W.  |  Overall Experience 
Clasificación:
5.0

Alana & her husband are the best representative for U-haul. Their personality is phenomenal . They are very caring people they make you feel like home away from home. Thanks for there hard work in keeping me happy and my property secure.

Sonya M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacelyn W.  |  First Impressions 
Clasificación:
5.0

The staff you have running the facility were great. Best in years.

John G.  |  Overall Experience 
Clasificación:
5.0

Absolutely love this place!! Staff was always SUPEE FRIENDLY & helpful! If I ever need storage space again this will be my go to place!

zaria K.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for your professionalism and courtesy.

lewis w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica P.  |  First Impressions 
Clasificación:
5.0

Never had a problem in almost 27 years of using the storage facility. Great place and great people to work with.

JOSEPH P G.  |  Overall Experience 
Clasificación:
5.0

friendly staff and easy to work with

Rick S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley F.  |  Overall Experience 
Clasificación:
5.0

Each location I visited the staff was very friendly and helpful. Even, during these difficult times its really nice to see people smile and I must say the location on the service road GREAT GREAT customer service.

Sandra R.  |  First Impressions 
Clasificación:
5.0

Great staff, helpfull and resourcefull

William C.  |  First Impressions 
Clasificación:
5.0

Alaina and the whole team are so helpful, kind, accommodating, professional, and easy to work with! We will always use this U-haul location for van rental and storage needs.

Alysia C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Zatavia R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly J.  |  First Impressions 
Clasificación:
4.0

I didn't like that I couldn't bring my own lock and had to purchase one regardless. Everything else was great.

Brandon T.  |  First Impressions 
Clasificación:
5.0

The owners of this property are very competent and professional. It was a smooth transition. Gracias.

Kevin M.  |  First Impressions 
Clasificación:
5.0

Alana and Austin were extremely polite and helpful during my move in process. They are an exceptional example of good customer service.

Michael P.  |  First Impressions 
Clasificación:
5.0

The gentleman explained everything in detail

Mike D.  |  First Impressions 
Clasificación:
5.0

Staff WAS always friendly and very helpful

Yvette W.  |  Overall Experience 
Clasificación:
5.0

Everything was exactly as advertised. Friendly helpful staff. Have only had a unit a week or so.

Brenda W.  |  First Impressions 
Clasificación:
5.0

Love each and everyone of the staff it was a great experience and with me and my family relocating to George there were very healthfull.

LAKUELDRA E.  |  Overall Experience 
Clasificación:
5.0

THIS HAS BEEN A WONDERFUL EXPERIENCE, THANK YOU U-HAUL! ALANA AND AUSTIN ROBERTSON PROVIDED THE HIGHEST LEVEL OF SERVICE. THEY ARE FRIENDLY, PROFESSIONAL AND KNOWLEDGEABLE. MERRY CHRISTMAS! SUSAN

Susan J.  |  Overall Experience 
Clasificación:
5.0

Very professional, organized and friendly. Would recommend them to anyone I know needed storage or moving needs.

Virginia J.  |  Overall Experience 
Clasificación:
5.0

Thank you for such a smooth experience.

mary c.  |  Overall Experience 
Clasificación:
5.0

Owners are awesome..best u haul facility I've ever used

ATTILA V.  |  Overall Experience 
Clasificación:
5.0

Always great staff. Always clean. Always felt safe. No issues at all.

Planned Parenthood S.  |  Overall Experience 
Clasificación:
5.0

U should pro rate storage so patrons do t have to pay a whole month if they only need the u it 1 day out the month if taking stuff out

Larry b.  |  Overall Experience 
Clasificación:
5.0

N/a

tamichael l.  |  First Impressions 
Clasificación:
5.0

Really try to accommodate customers. Know their business.

Duane L.  |  First Impressions 
Clasificación:
5.0

Sweetest people I ever met.

LAKUELDRA E.  |  First Impressions 
Clasificación:
5.0

The office staff was extremely helpful and I would recommend this location!!

STELLA J.  |  Overall Experience 
Clasificación:
5.0

They were always great and polite.

aundrae G.  |  Overall Experience 
Clasificación:
5.0

Mr. & Mrs. Robertson are very professional, have very kind personalities, and just excellent business manners etiquettes.

wanda w.  |  Overall Experience 
Clasificación:
5.0

Very accommodating!

Kara R.  |  Overall Experience 
Clasificación:
5.0

the experience was great

Japonica B.  |  First Impressions 
Clasificación:
5.0

Gate Job

ROBERT K.  |  Overall Experience 
Clasificación:
5.0

Excellent facility I’ll be using them in future

Knikita M.  |  Overall Experience 
Clasificación:
5.0

Austin and Alayna who manage this store could not have been more polite, helpful and professional! This was a great experience for us after a long move from New England. We highly recommend them!

alexandra r.  |  Overall Experience 
Clasificación:
5.0

The experience was excellent and the staff was terrific

Tracy p.  |  Overall Experience 
Clasificación:
5.0

Everything was above and beyond professional.

Phyllis C.  |  First Impressions 
Clasificación:
5.0

Was very impressed with Alana ..very helpful and a happy person

Pat D.  |  First Impressions 
Clasificación:
5.0

Friendly and courteous customer service thank you

Kimberly H.  |  First Impressions 
Clasificación:
5.0

Always clean and secure. Staff always courteous and helpful. Would use this facility again!

Allen W.  |  Overall Experience 
Clasificación:
5.0

Owned by a young family who lived on site which made it extra conviniéndole if you ever had to get into the facility before opening or after closing. Very friendly and professional.

Juan A.  |  Overall Experience 
Clasificación:
5.0

The team at the location where I rented my truck were awesome! I haul is.blessed to have a team like they are! Would definitely rent from that location again.

Tracy p.  |  First Impressions 
Clasificación:
4.0

We are leaving because we built our own storage. Gracias

BURTON PROPERTY G.  |  Overall Experience 
Clasificación:
5.0

Staff is very pleasant, accommodating and helpful.

PHILIP T.  |  First Impressions 
Clasificación:
5.0

They are the best. Love that couple. So helpful and hardworking. You are lucky to have them. ❤️⭐️⭐️⭐️⭐️⭐️⭐️

Eileen O.  |  First Impressions 
Clasificación:
5.0

Super friendly.

Jared J.  |  First Impressions 
Clasificación:
4.0

Answer all questions immediately

Yvette W.  |  First Impressions 
Clasificación:
5.0

Awesome storage facility!!!

ANGELA S.  |  Overall Experience 
Clasificación:
4.0

I am leaving comments for the CURRENT staff at the facility. The prior staff told me I could leave a ladder that would not fit on the 2nd floor in their unit, and they took it when they left.

William D.  |  Overall Experience 
Clasificación:
5.0

Very pleasant, knowledgeable salesperson. He was patient even after solidifying my sale and having to cancel it. Thank you. I will always use UHaul at Springdale on Airport Blvd. Mobile.

Angela B.  |  First Impressions 
Clasificación:
5.0

Service and team was awesome and family environment

Nylisha H.  |  Overall Experience 
Clasificación:
5.0

I would definitely recommend UHaul to anyone looking for safe storage.

victoria s.  |  Overall Experience 
Clasificación:
5.0

Staff very friendly and helpful!

SHERRY H.  |  Overall Experience 
Clasificación:
5.0

I am very confident that my belongs are in a very safe and secure U-haul Company Storage Unit location in Mobile, Alabam with very Professional Management living on site location..

wanda w.  |  First Impressions 
Clasificación:
5.0

Very curtious, knowledgeable, clean and willing to help in any way possible. I feel the staff went out of their way to assist me in my needs! HIGHLY RECOMMENDED LOCATION!!! A++ rating if available!!!!

MICHAEL H.  |  Overall Experience 
Clasificación:
5.0

It was a very nice experience. We moved our office files in in the rain and they were completely helpful. Very nice owner and staff!!

Bay C.  |  First Impressions 
Clasificación:
5.0

Very satisfied with everything

Deshondra K.  |  Overall Experience 
Clasificación:
4.0

Na

terry r.  |  Overall Experience 
Clasificación:
5.0

l

Raymond M.  |  Overall Experience 
Clasificación:
5.0

The staff was very professional .

Sandra A. | Reservación
Clasificación:
5.0

Very helpful and friendly

tonya l.  |  Overall Experience 
Clasificación:
3.0

This is the secon storage and neither one had a light in it and very inconvenient for me. Advised the office several times.

carrie r.  |  Overall Experience 
Clasificación:
5.0

Alana and family are friendly, enthusiastic and helpful. I never had problems but the ceiling in my unit needed some work. Expanded gate hours extremely convenient.

Dianne M.  |  Overall Experience 
Clasificación:
5.0

Alana and Austin were always very helpful. Of all the different managers, they seemed to be the most helpful. You would actually see them around the facility checking on the units.

Karen L.  |  Overall Experience 
Clasificación:
5.0

Clean, well managed & maintained facility. Friendly & helpful staff.

SHERRYL R.  |  Overall Experience 
Clasificación:
5.0

Customer service was outstanding!

calvin r.  |  Overall Experience 
Clasificación:
5.0

Fitted our needs perfectly

ANDREW H.  |  Overall Experience 
Clasificación:
5.0

I rented for 3 years with no problem. The storage is in a great location and it's well maintained. Highly recommend Anthony

ANTHONY F.  |  Overall Experience 
Clasificación:
5.0

The manager and the staff were really friendly and great professional l will definitely use the u- haul again, great and Awesome people

Victor P.  |  Overall Experience 
Clasificación:
5.0

Staff very friendly and helpful

Jeneane B.  |  Overall Experience 
Clasificación:
5.0

Excellent service.. I could not ask for any more. Thanks.

David C.  |  Overall Experience 
Clasificación:
5.0

thank you

ELIZEBETH W.  |  Overall Experience 
Clasificación:
5.0

Clean ,safe and friendly and helpful staff.Thank you!👍⭐⭐⭐⭐⭐

audrey s.  |  Overall Experience 
Clasificación:
3.0

None.

Adrian R.  |  Overall Experience 
Clasificación:
5.0

Thank you for all your help

kenyatta c.  |  Overall Experience 
Clasificación:
3.0

The late fee charges is ridiculous .The facility closes a little bit too early,and opens too late especially on weekends.

ALPHONSIUS C.  |  Overall Experience 
Clasificación:
4.0

They were pass helpful, Very respectful, and they stayed til job was to our satisfaction. Something None of the other three helpers did on our long move from nevada, BJ called us back to Thank us. Wow

LINDA G.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service - always available, friendly, professional, and ready to answer questions. The lot was always neat and everything in place. Shelves well stocked.

carolyn S.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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