Customer Reviews for U-Haul Moving & Storage of Southside

2668 comentarios

1420 Blizzard Dr   Parkersburg, WV 26101
(Across from Parkersburg South High School)

(304) 485-6220

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(304) 485-6220

1420 Blizzard Dr
Parkersburg, WV 26101
(Across from Parkersburg South High School)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Mary N. 
Clasificación:
3.0

El cliente no dejó un comentario.

William G. 
Clasificación:
2.0

the truck we were get we did not get became it was be hide another truck so there gave a truck and when you drove it sound like the rear end was coming out of it it click when you drove front and and you went in revved

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

terrell G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry Gene T. 
Clasificación:
3.0

Trying to contact you by phone is literally impossible, and checking in through your website is very discouraging. I'm the kind of person that wants to meet and do business face-to-face.

scott K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Haley B. 
Clasificación:
5.0

Gracias.

RONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jr J. 
Clasificación:
5.0

He made it easy for us to get in there and get unloaded, putting our 2 storage units as close together as possible made it nice. We really appreciate his professionalism and helpfulness. Facility is very clean and neat. Will recommend highly!

lynn l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria I. 
Clasificación:
5.0

The staff was excellent and so nice

sabrina D. 
Clasificación:
5.0

Maintain your existing customer service. Service agents were excellent

Edward Duane R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

dara S. 
Clasificación:
3.0

El cliente no dejó un comentario.

bernice T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen W. 
Clasificación:
5.0

Very nice people, for sure helped me get the job done

Kylee W. 
Clasificación:
5.0

Include the dolly and blankets.

Michael James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myranda N. 
Clasificación:
4.0

Location on my app didn't work

Jessica L. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

Excellent store which I have used many times. No complaints. n Nothing but good experience.

JOHN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debra W. 
Clasificación:
5.0

Nathaniel at the Blizzard Drive Parkersburg location was extremely polite and very helpful (no, I am not a relative)

Jeryl Christine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol T K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher A. 
Clasificación:
5.0

So friendly, to the point, an a great crew they have at that location!

Benjamin Scott S. 
Clasificación:
5.0

Very Friendly, Very Helpful

brian M. 
Clasificación:
5.0

Very good service in Parkersburg, WV. Not so good in North Port, Fl. Picked up the box on January 28th loaded it and returned it the same day to North Port, Fl. It was not picked up for delivery to Parkersburg, WV until February 17th. Arrived in Parkersburg 2-23-21.

LaFerne A. 
Clasificación:
5.0

Always excellent service. Equipment always does the job. Very satisfied

Johnathon H. 
Clasificación:
5.0

Paul Thompson was great.

Paul D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH EARL Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth P. 
Clasificación:
5.0

Very kind and respectful employee's. Quick processing during pickup and return.

Bryan J. 
Clasificación:
5.0

Great service

Michael B. 
Clasificación:
3.0

Our experience with Uhaul was fine as far as the rental of the truck and equipment; however, we had major issues with use of MovingHelp.com in connection with Uhaul. The Uhaul employee scheduled movers for us over the phone to move a baby grand piano. I specifically questioned whether the movers he scheduled had experience moving pianos and he said that the computer indicated that they indeed do move pianos. I received an email from the movers with a detailed list of questions about our move to which I replied. On the night before the move, I received the Payment Code to pay the movers after the move which was another confirmation to me that everything was ready to go for the move. On the scheduled day of the move, we picked up the truck and the agent was helpful in telling us that the truck we had reserved did not have a ramp so we changed to the next size truck. We drove to the location in which we were buying the piano and waited for the movers to arrive. After 20 minutes passed, I called the Uhaul office to find out how to contact the movers. They gave me the phone number for MovingHelp. When I called them, they told me that the movers had emailed me back and indicated that they DO NOT move pianos. I never received that email or it was accidentally deleted. In addition, MovingHelp indicated that the price I had paid for the movers was far below the price that is required for a piano move. I told her that the agent at Uhaul scheduled it for me. When we returned to Uhaul to tell them what had happened, the employee did offer some suggestions of people to contact locally but that did not work out so we had to get our own movers. After the nightmare was all over, I contacted the original movers and they sent a screen shot of the email they sent to us indicating they do not move pianos. I questioned them as to why they didn't cancel the order with MovingHelp and they indicated that they are not allowed to cancel the order, only the customer can cancel it. So apparently the movers knew they weren't coming, MovingHelp had been notified they weren't coming but we were still sent a payment code to pay them for the move?! There is definitely a glitch in your system that would allow this to happen to a customer. MovingHelp did indicate that we would receive a refund in 3 - 5 days, but the fact that we were stuck without movers when the whole thing could have easily been avoided is very frustrating. If a moving company turns down a job, MovingHelp should do everything they can to notify the customer and NOT send a payment code to the customer to pay the movers that have cancelled!

william G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Traci Danielle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herman K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTA W. 
Clasificación:
5.0

Very happy with the experience

Lee M. 
Clasificación:
5.0

Less advertising while waiting to speak to someone.

James Gale Jr B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cecilia H. 
Clasificación:
4.0

one of the rear running lights was out and the brake fluid leaked and blew all over my RV.

Ricardo F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert Carl A. 
Clasificación:
5.0

Everything at this location wad fine.

Stanley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen M. 
Clasificación:
5.0

Best customer service, direct and honest for my needs. Fast and friendly service. Amazing!

NICHOLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnathon Dougla H. 
Clasificación:
5.0

Very friendly and helpful

Richard K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony Burl U. 
Clasificación:
5.0

El cliente no dejó un comentario.

David Alexander E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shannon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pearl L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott Alan W. 
Clasificación:
5.0

The attendant at the front desk was very helpful and made sure that I got everything I needed. Very friendly, and easy to get along with. Thanks for the great service!

Zachary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita Louise R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer H. 
Clasificación:
5.0

Great customer service, don't need to improve

Joshua S. 
Clasificación:
5.0

Paul is the best. He always makes sure that you have what you need and is more than happy to give you moving advice. Best Uhaul dealer I have ever used.

Brian Keith R. 
Clasificación:
5.0

This was the largest and most last minute move I've ever made with u haul. Everything went smoother than I could even believe. From the scheduler discussing the right truck for my needs, to the recommended moving help set up, all went as smooth as could be. Everybody was kind and pleasant. The truck was very new and super clean. The move went without a hitch, and in record time

Margaret L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda O. 
Clasificación:
5.0

Excellent customer service in Parkersburg wv

Jeffrey T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald B. 
Clasificación:
3.0

Prices are too high for a storage unit.. other than that great company

anthony w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

george W. 
Clasificación:
3.0

The only reason I use this location or recommend it to someone else is because it's the only one in town.

Candia Nicole G. 
Clasificación:
5.0

Staff was extremely friendly and honest. Would absolutely rent from them again!

Randall J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE W. 
Clasificación:
5.0

Very fast check-in and equipment was well maintained.

John Joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

It was a good experience with no issues.

William D. 
Clasificación:
4.0

The only think I was displeased about was that you charged me $25.00 to clean it though it wasn't really dirty, only because I couldn't take a picture of the inside. By the time I got to that point I had already locked the doors and dropped the key in the drop off box. Then you charged an extra tax on the cleaning part.

Natasha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

vicki J. 
Clasificación:
5.0

Great service, fast and easy! Thank you!

Stephanie A. 
Clasificación:
5.0

My experience was great. They had great customer service and the pick up truck was great helping me move.

Isaiah B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle Lee D. 
Clasificación:
5.0

Nathaniel helped me get a truck last minute. His customer service is excellent and he is very personable. He answered every question I had and got me taken care of quickly and efficiently. He is a great asset to Uhaul!

BLAKE L. 
Clasificación:
5.0

Everything set up well.

Philip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocky C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie A.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Robbin L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas Halley B. 
Clasificación:
5.0

No improvements needed in my opinion. I had excellent service from beginning to the end. All of the employees were so helpful. All of you have a safe and blessed holiday season.

Nell Jean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa Steege M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ericd M. 
Clasificación:
5.0

Excellent service and very courteous and professional staff.

patsy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathrine R. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEO Q. 
Clasificación:
5.0

Fast and reliable service..... thank you so much!!!

Robert L. 
Clasificación:
4.0

Was dirt on floor of cab and also in cargo area

Brandon E. 
Clasificación:
4.0

The online check in process and drop off process was long, wrought with software problems which ended up taking way too long and caused more problems than it was worth. On top of which they didn't have the packing pads supplied inside the truck as requested on the order. So the entire point of doing things online/sans customer rep went out the window because I had to go inside the store.

tracy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teressa Ann S. 
Clasificación:
4.0

El cliente no dejó un comentario.

William Joseph F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Destiny H.  |  First Impressions 
Clasificación:
5.0

I love south side uhaul, they are always friendly, very helpful and great customer service

Candy Kiss P.  |  First Impressions 
Clasificación:
5.0

The staff at the Southside facility is superior. From the moment I walked in the door and asked how I should make my move and get back to Parkersburg they had all the answers I needed. The help at Southside was so important to my overall move. Thank you guys so much and I'm glad to be storing with you.

Connie D.  |  First Impressions 
Clasificación:
5.0

Great people! Sad to go but will definitely use again!

becky h.  |  Overall Experience 
Clasificación:
5.0

Outstanding service, the employee was very professional and personal with my situation and help me in every way possible. This employee would be the main reason I would continue to use the uhaul service over any other.

Nathan F.  |  First Impressions 
Clasificación:
5.0

easy in easy out

robert f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HOWARD T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

melissa g.  |  Overall Experience 
Clasificación:
5.0

Excellent staff.

LISA D.  |  First Impressions 
Clasificación:
5.0

Great staff

Kody O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan M.  |  First Impressions 
Clasificación:
5.0

So incredibly easy to take care of something that is usually a logistical pain. Everything could be done from my phone, and it was really convenient that I could access my unit and return my truck event though it was past store hours. I called an employee a couple minutes past close to ask some questions and he picked up and stayed on the line with me for probably 20 minutes just trying to help me out. Great overall. Would absolutely recommend to friends.

Jason R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

sally l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

john n.  |  First Impressions 
Clasificación:
4.0

w

RANDALL F.  |  Overall Experience 
Clasificación:
5.0

The employees were great.

TRACEY B.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff. Clean and secure storage unit.

William R.  |  Overall Experience 
Clasificación:
5.0

The location saved my opinion of u-haul. They made me feel secure and comfortable throughout the whole process, answered all my questions, and were generally a kind people.

jenna s.  |  First Impressions 
Clasificación:
4.0

Very helpful and quick to help out

kimberly s.  |  First Impressions 
Clasificación:
4.0

Knowing my items were stored safely was great. The manager has been awesome... friendly and helpful.

CHRISTINE S.  |  Overall Experience 
Clasificación:
5.0

The staff was extremely helpful, always going the extra step during my move. The facility is very clean and well maintained.

Chasitiy S.  |  Overall Experience 
Clasificación:
5.0

Very quick and easy

Michael L.  |  First Impressions 
Clasificación:
5.0

Very helpful and personable.

Joy S.  |  First Impressions 
Clasificación:
5.0

Everything went good no problems, everyone was nice

albert r.  |  First Impressions 
Clasificación:
3.0

expensive

Nakita G.  |  Overall Experience 
Clasificación:
3.0

Everyone was nice and helpful, but my furniture was covered in mold when I got it out of the storage building.

connie m.  |  Overall Experience 
Clasificación:
5.0

The service was terrific. Mr. Thompson was thorough and gentleman .

DAWN C.  |  First Impressions 
Clasificación:
3.0

When I originally rented my unit I was told it was very secure because of the gate but that wasnt fixed for around a year. Any time I called or had to deal with staff they are rude.

Mary S.  |  Overall Experience 
Clasificación:
5.0

Went above and beyond for me and it was appreciated.

Janet S.  |  First Impressions 
Clasificación:
5.0

The customer services even on the weekends were excellent. ¡Gracias!

tonya h.  |  Overall Experience 
Clasificación:
5.0

I could not ask for a better experience.

Harry M T.  |  Overall Experience 
Clasificación:
1.0

Gate was not fixed and stayed unlocked. Also opened my storage with out permission.. And parts gone from my quad that was in there yard!!!

DOUGLAS B.  |  Overall Experience 
Clasificación:
5.0

Very courteous and friendly service.

Angie S.  |  Overall Experience 
Clasificación:
5.0

The attendant was courteous and very helpful! Will definitely use their services again.

Michael R. | Reservación
Clasificación:
4.0

Inventory was,safe. Evidence of rodents, should spray more often.

MEREDITH W.  |  Overall Experience 
Clasificación:
2.0

Manager was rude and failed to train staff properly.

Paul M.  |  Overall Experience 
Clasificación:
4.0

great people

CHARLES R.  |  Overall Experience 
Clasificación:
5.0

Staff was extremely helpful. Did all they could.

Harold P.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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    Propano

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