El cliente no dejó un comentario.courtney W.
Customer Reviews for U-Haul Moving & Storage of Southern Hills
Shreveport, LA 71118
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great staff, great attitudes, and they made my day.Patrick C.
There is an open customer complaint on the manager of the store. Refer to pending customer complaint.Aryka W.
At today's fuel prices please double check the fuel gauge. Please again thanks for the very good working, well driving equipment. The Truck and Tow Dolly worked almost perfect. ( only problem was that lady in Shreveport who was very much nice and very polite & very ProfessionalMelissa J.
El cliente no dejó un comentario.ANDREA C.
El cliente no dejó un comentario.LaShonda S.
El cliente no dejó un comentario.Antionette O.
Keep doing what you doing great serviceDaniel C.
Manager and employees are always Friendly and knowledgeableEdward G.
El cliente no dejó un comentario.Jody P.
El cliente no dejó un comentario.willie F.
El cliente no dejó un comentario.Charles W.
El cliente no dejó un comentario.Dion G.
Nothing everything was A OK, didn't have any problems, THANKSDoris F.
El cliente no dejó un comentario.Benard R.
The gentleman that took care of me was very professional and I regret not getting his name. He is an asset to you company.mary H.
El cliente no dejó un comentario.meshell H.
El cliente no dejó un comentario.Michael M. | First Impressions
The gentleman that assisted me was knowledgeable and efficient. He was very friendly.Edward G.
I started the rental process online and completed check in at the counter. The process was simple, and I received my rental in no time. Mr. Mike and Sheena were awesome.Shavon H.
El cliente no dejó un comentario.JOSEPH B.
All good.leon B.
El cliente no dejó un comentario.Georgia C. | Overall Experience
We have rented many u-hauls over the years and this was absolutely the best of the best from beginning to end. The young man that helped us was so very nice and helpful from checking us in, selling us some mattress covers , to taking our payment . He also explained how to show the existing damages and fuel on the email that was sent to my phone. It has been a little over a year since we rented several and u-haul wasn't that updated on their rentals. My two grandchildren in Shreveport will be going to LSU next Fall and I definitely plan to rent what we need from this location.patricia K.
El cliente no dejó un comentario.Kanekia B.
Could not have been better. Thank you Brandon.Shelia J.
El cliente no dejó un comentario.Candice M.
Good location for me.All employees were courteous and helpful.I have no complaints.Irma m. | Overall Experience
El cliente no dejó un comentario.Mine J. | First Impressions
El cliente no dejó un comentario.Renita M. | Overall Experience
Just wish I could of got my items but they got sold…Rebecca J. | Overall Experience
El cliente no dejó un comentario.Frederick D.
They didn't have the truck I needed however the customer service rep got me into a bigger one and added a utility dolly. She was amazing.Aviance S.
I will definitely rate this U-Haul A1. Servicio al cliente de excelencia. I have been dealing with U-Haul for a long time and are definitely the best. Thank you guys for everything!Veronica F. | Overall Experience
El cliente no dejó un comentario.SCOTT S. | First Impressions
El cliente no dejó un comentario.Candice p. | First Impressions
Had the unit for 4 years, no complaints.CHRIS C. | Overall Experience
El cliente no dejó un comentario.Regina R.
El cliente no dejó un comentario.Jacqueline H.
El cliente no dejó un comentario.Kimo S.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Getonio C.
El cliente no dejó un comentario.Quincy M.
El cliente no dejó un comentario.Jasmine M.
El cliente no dejó un comentario.Jath M.
I rented 24 furniture pads, a furniture Dolly, an appliance Dolly and two regular dollies. They didn't have any furniture pads when I got there except the six on the truck and no furniture Dolly. Their excuse was that they didn't have any but I pointed out that I made my reservation on Tuesday and they had a four days to make sure everything was with the order. They tried to send me to other locations to pick up what I needed. I told them I should have been called well before I came to pick up the truck. I had movers scheduled and had just come from staying with a family member in the hospital who has Covid pneumonia. Also, later I discovered I had $100 cash missing out of my wallet. There was five hundred in there originally to pay the movers and I had left my wallet on the counter to walk outside and get my phone never thinking I'd be stolen from. You should check the cameras for 9:15-9:45 am on Saturday the 15th to confirm this. It's not in my car. I paid with a credit card at the location and never pulled any cash out. I'm not happy overall with this experience. The black male employee tried to get the supplies brought to the store for me but the older white man just wasn't willing to go that extra mile. When the black man pointed out the blankets in the store, the older white man told him those were for sale. So he could've made this right, but chose not to. If this had been one of my employees treating a customer like this, they would've been fired on the spot.Kelley D.
Thank you Jarvis for helping us!!Valencia H.
Reserve a car dolly online the night before. Arrived at the location the next morning at 9:00 and was in and out in 15 minutes. The car dolly was in great shape and in good working order.Duane B.
i can't recall ever having any bad experiences with U-HAUL. They have always been professional and courteous.DEBRA T. | Overall Experience
Excellent customer service!Dekysha P.
El cliente no dejó un comentario.Laurence W.
El cliente no dejó un comentario.Renee P.
El cliente no dejó un comentario.Lisa M.
El cliente no dejó un comentario.Tamika B.
Michael was awesome ! Great customer service! Thank you all!jatori M.
Mr. Michael has the utmost compassion and consideration for his customers. Because of his customer service and care I will be coming back to this location.Aryka W.
El cliente no dejó un comentario.Phyllis D.
El cliente no dejó un comentario.Erika K.
El cliente no dejó un comentario.Johnnie H.
It was a great experience. Pick up and drop off were both amazingly quick and hassle-free. As a surprise benefit, I discovered that U-Haul's prices on accessories are really good! On the way to the location, I bought an adapter for my 7 pin wiring connection. It turned out to be a 6-pin. I had to buy the correct one at the U-Haul store- and it was $3.00 CHEAPER than the one from the big box store!carl M.
Customer Service was excellent!Torrence H.
Prices are a little high but security is good people are friendly location is convenient for meIrma m. | First Impressions
El cliente no dejó un comentario.suzette w. | Overall Experience
El cliente no dejó un comentario.Alexi S. | Overall Experience
El cliente no dejó un comentario.Juanita J.
Everything was excellent very good customer service. Nothing to improve in my opinion.Felicia P.
El cliente no dejó un comentario.Leroy W.
El cliente no dejó un comentario.mellisa m. | Overall Experience
Not much room to maneuver to get to trailersPaul K.
El cliente no dejó un comentario.Ruthie W. | Overall Experience
No improvements are needed. I received VERY kind, friendly, and professional service & I'm much obliged!!!Brenda M.
I had to pick up auto transport at a different location. This should be compensated !Christopher K.
El cliente no dejó un comentario.Kevin A. | First Impressions
Always very friendly and helpfulEDWARD G.
Morning and afternoon employees know their jobs. Pleasure to do business with this location, "IN and OUT" experience the best ever ! Keep up the good work. Will return in the future ! GraciasDuane C.
Honestly the old Caucasian guy that works in the front is extremely rude, and does reacist things... I don't like him, my father told me not to get a storage unit there because he's experienced the same thing. That guy attends to talk to people any kind of way and he has an entitled attitude about himself, he's rude and racist.felicia d. | Overall Experience
El cliente no dejó un comentario.Chris Y.
El cliente no dejó un comentario.Angela P.
None.Excellent service.LEONARD T.
Great service!LATARIUS D. | Overall Experience
The employees are wonderful but the Uhaul app is trash! When its time to upload pictures it takes too long to accept a clear good picture and that becomes aggravating. I dropped off at 2:16am and wasn't able to complete drop off until after 3am thats ridiculous!Anitra H.
Just keep up the good workRhoda G.
The manager was very helpfulGlenda N. | Overall Experience
I had reserved a trailer and appliance dolly but when I got to the location to pick it up there was no appliance dolly so I could not use the trailer without the dolly is I wanted to move a deep freeze and a refrigerator freezerCatherine D.
El cliente no dejó un comentario.Beverly C.
I can't think of anything...the experience was amazing so just keep doing whay you are doing! This customer was very satisfied!!!lacretia M.
El cliente no dejó un comentario.Emmanuel S.
El cliente no dejó un comentario.Erica S.
El cliente no dejó un comentario.Lula R.
El cliente no dejó un comentario.Miyana E. | First Impressions
El cliente no dejó un comentario.Nicole B.
Management was nice & very friendly!Kiara W. | Overall Experience
El cliente no dejó un comentario.Lekeidra P.
El cliente no dejó un comentario.Lawanna M.
Very helpful service. Unfortunately they did not have an appliance dolly.Meg R.
El cliente no dejó un comentario.Gerald S.
El cliente no dejó un comentario.Stephen R.
Very knowledgeable and very professional!!Robert D.
El cliente no dejó un comentario.Rebecca S.
Nothing service was great, didn't have any wait time, would definitely recommend this U-haul location, very satisfiedDeborah S.
El cliente no dejó un comentario.Deneisha M.
El cliente no dejó un comentario.Bessie W.
Was a good experience all around. Nice customer service. Mike Thompson was extremely helpful and patient. He made so we were getting the correct sized trailer for our needs.Eula W.
And Shanoa, I believe it spelled, was so nice. We had a great conversation, with my wife and I. She's very efficient in her job but a great people person. Definitely an asset to your company!!!mark G.
We appreciate the available of the nice van that we rented!Michael T.
Thank you, for the Great customer service Ms. Shenoa Mandigo, and making our moving experience go as planned you worked HARD and verrrry quick. I will continue to recommend this location and utilize this LOCATION ALLL THE TIME. âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸âï¸ SHENOA Mandigo your the best & have the BEST Locationbin Shreveport, LaBrigette Y.
Did not have the 20' Truck I reserved over 2 weeks prior/ Gave me 2 different drop off locations for Truck and Car carrier. ALL they kept saying was they were sorry.Dorothy T.
El cliente no dejó un comentario.Dwanna H. | Overall Experience
El cliente no dejó un comentario.Jacquelyn K.
Nothing to improve! Mike was a DELIGHT to work with! We needed a truck ASAP at the last minute and this location was the only one open! Awesome, SH location!Kristina D.
The system for returns after hours was not functioning properly and wouldn't allow me to complete my return online.Rickey E.
El cliente no dejó un comentario.DeCarros A.
Everything was excellent thank youVicente A.
kep up th good wokEvit B.
This location is definitely customer friendly! My entire experience was sweat-less made my reservation online and pick up was swift and smooth in and out within 10 minutes! Overall great staff and locationDiane D.
El cliente no dejó un comentario.RON M.
Appreciate the location close to home. Friendly staff willing to meet my needs, thank you!!Michael T.
El cliente no dejó un comentario.Jimmy J.
Very friendly, professional, and helpful. A++++JAY H.
El cliente no dejó un comentario.Trinity S.
The gentleman that helped me get my truck was wonderful! We enjoyed the visit while signing papaerwork!Lisa G.
El cliente no dejó un comentario.Lewis J.
The store owners Chenora & Mike provided us with Great customer service. They were awesome.Tiara P.
El cliente no dejó un comentario.Clyde B. | Overall Experience
The staff is always very polite and helpfulLinda L. | First Impressions
El cliente no dejó un comentario.ASTRED A. | First Impressions
Did notice a couple cockroaches in the storage room I rented... plan on putting a roach motel in.Jo B. | First Impressions
El cliente no dejó un comentario.CHARTESE B. | First Impressions
El cliente no dejó un comentario.Eddie J. | Overall Experience
El cliente no dejó un comentario.Michael K. | Overall Experience
I need to cancelled though. The stuff is ruin.Sandra H. | First Impressions
What a great facility and the staff was awesome. They were always very helpful and friendly. Thank you for the great service.Kelly P. | Overall Experience
Very nice, quick and easy, storage unit was clean.ally r. | First Impressions
Our storage unit roof leaked and got a lot of our stuff wet we have not been contacted by the insurance we purchasedjoel w. | Overall Experience
Need to make sure that rooms are dry after you clean them out. I had a few spots that had a little water in my unit, but I still was able to place my totes down first on the dry part of the room.Leslie H. | Online Move In
Staff very friendlyFrances H. | First Impressions
If I need to rent anything, I will be back.Cheryl S. | Overall Experience
El cliente no dejó un comentario.Linda D. | First Impressions
The customer service Skills of the management (Shenoa Mandigo) and her team Member (Mike) were outstanding in all aspects. They were helpful with any issues that came up.. Highly recommend this location and staff for their professional attitude during my rental period. Well done !billy w. | Overall Experience
Great facility, well kept with very friendly management and stafffSCOTT S. | Overall Experience
El cliente no dejó un comentario.Natasha P. | Overall Experience
We rented a climate controlled room while building a house, and couldn't be more pleased with U-Haul's building, security, ease of rental, and service!Michelle M. | Overall Experience
El cliente no dejó un comentario.Nancy D. | Overall Experience
El cliente no dejó un comentario.Misty K. | First Impressions
El cliente no dejó un comentario.Charles W. | Overall Experience
Excellent customer serviceDavid M. | First Impressions
El cliente no dejó un comentario.Lorna S. | Overall Experience
El cliente no dejó un comentario.Charles W. | First Impressions
Thank you for a secure year. Nice staff.Rosia H. | Overall Experience
Will go back any timeTORRIE A. | Overall Experience
Very nice and clean facility! Each worker we encountered was very professional and helpfulJerry B. | Overall Experience
N/CANGELA B. | Overall Experience
Will use againWalter W. | Overall Experience
This is about the 4th time using this location. And I wouldn't change the it for the world, this staff is very helpful and professional. GraciasBridgette H. | Overall Experience
Not sure why you are now sending me a bill for $155.90. I handed that check to the store owner ON TIME and was called back. I was handed the check back since I was moving out. What's the deal?????JEANETTE O. | Overall Experience
During our remodel, it was necessary to store home furnishings. It was very convenient having this UHaul facility located so close to us.Evon M. | Overall Experience
Great employees on staffCHARLES W. | Overall Experience
excllentMaketria A. | First Impressions
Very nice workersTORRIE A. | First Impressions
a+KENNETH L. | Overall Experience
They are the bestLawrence G. | First Impressions
Mr Mike was very nice and informative.Rosia H. | First Impressions
Moved in and got settled. Clean unit.kaiser c. | First Impressions
Everyone was nice, facility was cleanSacora L. | Overall Experience
I’m so happy to see there are some nice people in the world and helping me to put my things in place that i feels that it’s in safety place and I wanted to thank y’all that I’m with uhaul company.gloria w. | First Impressions
Very kind people. Were a great help to me because my wife passed away & they were so understanding & helpfulJOHN A. | Overall Experience
I had such a great experience. The staff was awesome and very helpful.celia e. | Overall Experience
Facility is well kept and secure!COURTNEY L. | Overall Experience
Rented 2 separate facilitating a move from Houston Texas. Manager and staff alike were always friendly and cooperative, helping to make my transaction so much easier. Definitely use again.Douglas K. D. | Overall Experience
Very helpful and a sincere concern to satisfy.Doug D. | Reservación
Nice experienceTHERESA B. | Overall Experience
Professional and polite. Helpful and informative. Couldn't ask for a better experience, they are extremely friendly, fast and efficient!keith m. | Overall Experience
The workers in the office was so friendly and made my move to Louisiana a pleasant onejohn w. | Overall Experience
Every one was so nice and helpful! Yes I would use again and recommend to my friends and family! GraciasFAYE M. | Overall Experience
Entire staff very professionalsuzette w. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
We have the largest selection in the industry!