Comentarios del cliente para U-Haul Moving & Storage of South Veterans
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of South Veterans
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Jeffery M. en
Check customers vehicle before they leave so they have the proper hitch and have everything connected right. Some people may have no clue about pulling a trailer. The associate the day of my pickup did not come out to check my vehicle before hooking up trailer. I would think that would be S.O.P. Luckily I have towed many trailers before so I know the proper requirements for towing different types of trailers. This should be a liability factor on U-Hauls end i would think. Other than that the trailer looked to be well maintained and I had no issues in my trip.
Daniel M. en
I’m still confused why I was charged for a tow dolly at this location when I rented it at jj kwik mart in hurley wi
Benjamin T. en
I worked with two employees that morning. Both did a really good job and were very polite.
David G. en
We had to change our pick up date at LEAST 8 times. The closing on our home kept getting pushed back daily. I never had a problem calling Uhaul and asking to push my pick-up date- again and again. It really took a lot of pressure off the final week of our house sale. Thanks UHaul!
Zachary E. en
Better Explain the mechanics of the tow dolly. The girl that helped me hook my car up to it never told me the straps could fall off the wheels or that I shouldn't back up with the tow dolly on the back of the Uhaul truck. My car is now damaged because of it.
Michael G. en
I rented 2 trucks using the mobile app reservation. Very easy pick up and drop off.
Michael G. en
Using the mobile app for reservation and turn in was very easy. Allowed for desired pick up and drop off after hours and no wait.
Garry J. en
The owner at this location is nothing less than top notch in customer service and professionalism. This was a pleasurable experience and I will definitely utilize this locations services in the future. Thank you.
Christopher B. en
No complaints at all. The truck was ready when I got there. The manager and associates were very helpful and efficient.
Marcus H. en
Kaelin and John are fantastic employees and I would do my best to keep those guys around. They represent this location very well and both have very professional attitudes to say the absolute least about them. Thanks fellas!
Chevy S. en
I was not informed on the non refundable fuel usage, I filled the tank all the way under the impression of rembercment cost me 75 dollars and now I find out that they won’t pay me back . They get free gas and steal from the coustemers.
James L. en
Went very smoothly
Brian S. en
Great experience. Easy pickup and return.
Jimmy G. en
The person that was running the counter the day I came in deser
Michael W. en
I reserved a trailer, but it wasn't available at the agreed time, so I had to rent a truck at a much higher price.
William D. en
The staff was very nice with me. They thanked me for using their facility.
Marcia C. en
Good experience
Zachary E. en
The staff is fantastic.
Robert W. en
I appreciated the security and climate control
Mike t. en
Great place
ADRIANNE C. en
It was nice and the staff was helpful.
Alleigh H. en
Kaelin (general manager) was amazing!!! 10/10 recommendations from me!
Sheila D. en
I found the staff to be friendly and helpful.
Ashira M. en
Great service clean place
Dave G. en
The staff provided very friendly and helpful service! Would recommend this location to anyone!
Karen O. en
Great facility and friendly people!!
Lacey B. en
Pretty seamless experience, nice people and a great facility. Only cons were more staff is needed during high volume times and making sure unit is unlocked prior to moving in.
JAMES F. en
Easy to access and secure. I could not find a better storage rental.
JACQUELINE C. en
Even though staff were friendly and always apologized for my wait, I experienced long waiting times when I needed to ask a question or to check out.
Mike t. en
Great
Linda M. en
Really nice people to work with!
Harry M. en
Very clean., good customer service. Harry Mutz
Wendell M. en
Good customer service would recommend people to this location.
William D. en
Amanda was great at taking care of my needs
Lloyd G. en
Very helpful crew, showed me RV spaces, and included a remote with the space lease. Thank you!
miranda G. en
The building always smelled clean. However, there always seemed to be troubles with the computers which took longer than it should when checking in and out for actual uhaul rental.
Manjunath N. en
Well maintained and safe storage facility.
Craig D. en
Impossible to find ANYTHING wrong since we only ended-up needing the Locker for less than a month. Your Employees were very helpful and courteous. Thank You.
Eric M. en
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Craig D. en
Your Employees were very friendly and efficient. We have no complaints whatsoever to register. Your Facility is quite impressive.
paula c. en
Thank you so much for the excellent service. Also facilities appear nicer/better set up than another storage facility in town.
Yvonne H. en
The staff was very helpful and friendly. Highly recommend. Thank you
Jerry W. en
Service was great. Person I worked was very knowledgeable and friendly to work with.
dan j. en
We didn't sign a contract for a storage unit probably because it was so chaotic the day we were there....yet we were obligated to abide by it! Their mistake us $110!
William R. en
The staff made pick-up a smooth experience!
Joshua W. en
Very unprofessional tried to bill me 2 months after I moved out of my storage. Storage paid up for the month left 3 weeks early still tried to charge me next month's rent and interest. Do not use.
elizabeth k. en
just a great facility.thank you
JANUSZ A. en
Very clean.
James E. en
RV storage was awesome here. Love the charging stations and alarm system. My trailer was safe there. GM Megan was great. I’ll be back.
Lloyd G. en
Thank you! Will rent from there again.
Kimberly S. en
We were very pleased with this rental unit:facility.
Xing W. en
The Ubox was delayed
Brenden G. en
I can't recommend their ubox services it was unreliable and they cannot garentee a dilvery date.
Lloyd G. en
I rented an rv spot. Using the online checkout I started the process. Having not heard from anyone to finish the agreement after multiple tries, uhaul made it right by providing first month free.
Naveen A. en
Had to take out stuff but the elevator wasnt working Meghan helped in getting it down appreciate it and thays when i came to know about the stairs as well.
Lynn B. en
The paperwork was handled quickly and efficiently, the rates were as promised, and the staff was friendly.
Chris W. en
Just like at other UHAul stores though, there never seems to be enough people working inside the store. This means a lot of standing and waiting.
Matthew D. en
Very clean and easy
Donna G. en
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