Customer Reviews for U-Haul Moving & Storage of South Temple

1,920 comentarios

215 SW H K Dodgen Loop   Temple, TX 76502

(254) 770-3001

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(254) 770-3001

215 SW H K Dodgen Loop
Temple, TX 76502

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

ALBERT N. 
Clasificación:
5.0

The staff you have there is friendly and polite, as well as personable. This was the best uhaul experience I've had.

MITCHELL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN D. 
Clasificación:
5.0

All the employs were very friendly I had trouble with cell apps and they helped through the whole process I couldnt have done it without them

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford E.  |  First Impressions 
Clasificación:
3.0

To not to charge people card just because u can I did everything right last night and still got an additional charge I put more gas in the truck than when I got it. I called the number when I could finished the check in and still got and extra charge I work for liwes so I will pay to rent equipment from then than uhaul ever again

Catherine W. 
Clasificación:
1.0

El cliente no dejó un comentario.

GRACE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIANA T. 
Clasificación:
5.0

staff were great

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery M. 
Clasificación:
5.0

The staff were friendly and professional which is hard to find.

Nancy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynette W. 
Clasificación:
5.0

Don't need to improve nothing...your customer service representative man that waited on me is so amazing very nice and friendly with a smile so pleasant 😊

BETSY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB K. 
Clasificación:
3.0

You charged me for fuel and l told the guy the truck was not full took a picture and changed the gage but still charged me l accept a refund asp

JESUS F. 
Clasificación:
2.0

I learned when I went to return this truck that I was given the wrong truck. The truck I was supposed to get was supposed to have cruise control and so driving 1,400 miles and 24 road hours without it was very uncomfortable. The staff were very nice people though.

SCOTT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anntrina G.  |  Overall Experience 
Clasificación:
4.0

At the time of my arrival, too busy, parking lot was full and I had to block the driveway just to get off of the street

TOMAS C. 
Clasificación:
2.0

my movers did not show up, I had to take the truck back, it would have been nice if they would have discounted it, since I didn't get to use it… not their fault but could have used a consideration

CHERYL W. 
Clasificación:
3.0

Y'all use to get back money and now y'all more high and we use truck those days so y'all get some money back y'all don't I gave back y'all and trl the way gave to and I keep for three days I feel Refund it some money back

Sandra J.  |  First Impressions 
Clasificación:
5.0

Make sure all windows are clean inside and out! Bugs were on the outside, and the inside of the windows were so dirty I couldn't see out of them at dark !

Taya L. 
Clasificación:
5.0

All did a good job.

BRUCE Z. 
Clasificación:
3.0

Had to drive 40 minutes to location due to no vehicle in the town we were located as specified in the reservation. No furniture or regular dolly, so I had to buy a furniture dolly and pay for an appliance dolly that did no good.. Took more than an hour and half to drive and correct problems regarding our reservation as we had to improvise the lack of moving equipment.

JAMES B. 
Clasificación:
5.0

Ms Wanda and Ms. Parker were wonderful please to work with my experience was wonderful awesome

DONNELL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Van R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRYSTAL S.  |  Overall Experience 
Clasificación:
5.0

Awesome group of coworkers

EARLY R.  |  First Impressions 
Clasificación:
5.0

Great service love the clicker instead of an access code

Anntrina G.  |  First Impressions 
Clasificación:
5.0

Wes was professional & courteous! Would recommend and do business there again!

JEFF M. 
Clasificación:
5.0

N/C

CHRISTINA D. 
Clasificación:
5.0

Ninguno

william K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERICA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
5.0

Employees were friendly and very helpful

BRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD G. 
Clasificación:
5.0

Easy in and out, staff friendly and professional.

mack P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lori B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHINEAND F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

Fasted return I have ever done. Great contactless drop off

ONDREA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marquita G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA D. 
Clasificación:
5.0

Staff very efficient and friendly quick return processing

Timothy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYLER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE M. 
Clasificación:
5.0

Very very very friendly, smooth transaction, awesome communication. Will definitely recommend to all

LUIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK M. 
Clasificación:
3.0

El cliente no dejó un comentario.

SKIPPER L. 
Clasificación:
1.0

I have been a customer with U-Haul over 40 years . My last visit I was double charge for a 24 hour rental , have contacted both customer service and the rental location 3 times for the last 3 weeks customer service states I should be refunded , but the rental location and and staff at 215 SW H K Dodgen loop just Ignores me. I Really Feel Gyp!

TRACY S. 
Clasificación:
3.0

Needed one extra hour and got charged for an entire extra day. Not impressed.

Joe J M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

courtney M. 
Clasificación:
4.0

Just be a bit more conscious of appointment times. Overall though, everyone especially the installer, was very friendly. I am Pleased with the installation of the hitch

Elaine H. 
Clasificación:
2.0

Did not have equipment when we arrived, had movers waiting at our storage facility 36 miles away. I would not recommend uhaul at all to anyone - not just this location- the poor women working tried their best and I ended up with a smaller truck, paid movers for time that I didn't get to utilize because my truck was not ready. Uhaul is just awful!!

CHRISTOPHER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RIDGEWAY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CURTIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNEST B. 
Clasificación:
1.0

Staff was terrible and rude, no communication, and manager and customer service rep were not helpful, simple questions were treated as if I were an idiot. The truck on the app was completely different, and they acted like I was an idiot for asking what should be done, the number was the same but the picture was 100% different, I couldn't accept the truck with that big of an error, and the manager when I mentioned it blew me off. when I estimated mileage they acted like it was too much, but I was renting a vehicle based on my needs, not that I got the vehicle I requested. Cost me over $100 more because policies on the site aren't clear and I was not able to use the card I had available. Do not expect any staff at this location to care about anything.

MICHELLE K. 
Clasificación:
5.0

These guys are great!

Raquel K. 
Clasificación:
5.0

Ms Wanda is a soul to be reckoned with. She works hard to help her customers. She give excellent service and is a welcoming smile when you walk in the door. When I leave I want to say have a fantastic day and God bless and love you guys. This is how all the people there make you feel. If I could give this place "more stars" I would. They deserve to be recognized and praised for all their hard work. I wish more businesses in the area would follow their example. Uhaul and Ms Wanda thank you for your kindness and support in all that I have been through. I wish you nothing but the best.

jennifer M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
1.0

The lady working the front desk yesterday evening around 5 was rude and wouldn't help me at all.

Marie C. 
Clasificación:
5.0

They were very respectful and friendly and very helpful.

OVEY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN H. 
Clasificación:
5.0

I was very pleased with my experience. It was a very quick check in & the vehicle was promptly brought out. Staff was pleasant.

QUEENIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
3.0

Truck was not properly marked with pre-existing damage. Luckily I took a video before I drove off the lot. When I arrived to drop off, the drop off location accepted my video and photos. Moral of the story, take video/photos of the equipment and make sure damage is marked before you drive off. Otherwise, the team was helpful and assist me with attaching the car tow to the Uhaul.

JOSUE H. 
Clasificación:
5.0

very clean. very friendly!

LAWANDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKI B. 
Clasificación:
5.0

The Temple location is the BEST moving experience ever! We all know that moving is a beating all around - Wanda and the staff were of the greatest help and I couldn't be more appreciative! The only thing I'm missing is the receipt for my storage unit (I need to turn that into my employer as a moving expense) If someone could please e-mail me that, thatvtoo would be a huge help! - You are all wonderful and thank you all so so much!!

John S.  |  Overall Experience 
Clasificación:
5.0

the gentleman that helped us was fast and efficient. at the end he had a big smile and thanked us for "renting with us". super impressed with this location

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
5.0

Great customer service!

Samantha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

A H M A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S. 
Clasificación:
5.0

Wanda was amazing! She was considerate and kind. The staff was well informed and helpful.

MIA G.  |  Overall Experience 
Clasificación:
5.0

Great employees

ROBERT A. 
Clasificación:
5.0

Very friendly and helpful staff

ROBERT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaret W. 
Clasificación:
1.0

El cliente no dejó un comentario.

SEAN E. 
Clasificación:
5.0

Better first impression with this location, along with separate U-Haul storage facility. Both made up for the initial pick up site.

Wayne O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RASHEED A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip F. 
Clasificación:
5.0

Nothing they are all professionals.

RICHARD V. 
Clasificación:
5.0

The location was fine, but I was living in Georgetown, Texas and the Temple location is 50 miles away. I made my reservation way ahead and I was very disappointed in having to drive so far.

RALPH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

VALERIE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENDA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlton S.  |  Overall Experience 
Clasificación:
5.0

Everything was excellent

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

We dropped off both and had no issues but did let the person there know how we received truck and tow dolly. She instructed us to write to corporate and inform uhaul about a possible safety issue with the pressures. She stated that she could do nothing about the issue but corporate was usually good about helping out the customer especially if it was a safety issue with the equipment.

Nathan B. 
Clasificación:
3.0

Why aren't vans able to be mobile picked up? There also wasn't indication of that when I reserved it. Also - give an estimate when reserving. The final price was a little bit of a shock.

VICTORIA E. 
Clasificación:
5.0

We dropped off our auto transport early; the customer service people were WONDERFUL. We will be back!

Regan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy P. 
Clasificación:
5.0

Very helpful, they went out of their way to try and make things right.

Matthew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA G. 
Clasificación:
5.0

Super responsive, friendly and professional! This drop off interaction was the best U-Haul customer service. It wasn't just that they did the job. Other locations do the same job -but these guys were in abundance of warmth and friendliness. It is so much more noticeable when other locations have the guys goofing with each other while people are waiting for service, off vaping in the service area and not have anybody on the front counter, etc. This location they were right there waving where to park, smiles, recommendation to wait inside in the air-conditioning and super friendly!!

Melissa P. 
Clasificación:
5.0

Representative that helped us with the storage unit was very friendly and helpful

Jose S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

marie t.  |  Overall Experience 
Clasificación:
5.0

Amazing service! Went above and beyond to help with our needs highly recommended!

Tanya H.  |  Overall Experience 
Clasificación:
4.0

"THIS U-HAUL HAS 'ONE' OF THE BEST MEN TO MAINTAIN CLEANINESS IN THE STORAGE UNITS', GREAT JOB, 'DIDO'!!!!!"🙂.

cynthia l.  |  First Impressions 
Clasificación:
5.0

I love Mrs. Wanda and her staff they were awesome

Shevonlinda L.  |  Overall Experience 
Clasificación:
5.0

Wanda was amazing! I really appreciate the amazing customer service, and kindness.

MIA G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

marie t.  |  First Impressions 
Clasificación:
5.0

Excellent customer service and secure storage facility

SUZANNE D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike H.  |  Overall Experience 
Clasificación:
2.0

Terrible experience..will NEVER use uhaul again because of this location.. $16xx.xx spent and cant even get customer service! My move out date was 3/20/2021 Read my contract!

Sarah W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ASHLEY H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle G.  |  Overall Experience 
Clasificación:
5.0

Wanda was very helpful in securing my second unit.

Mark F.  |  First Impressions 
Clasificación:
5.0

Wanda and the team at this facility were amazing. Very grateful for their excellent customer service.

maria c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W.  |  First Impressions 
Clasificación:
5.0

Wanda and the rest of the staff were excellent. I needed a 10x20 but none were available. I rented a 10x10 but did not put anything in it. A few days later they let me know a 10x20 was available and we were able to change me to the 10x20 and U-Haul only charged me for the day for the days I had the 10x10 rented. Nicest people I have ever dealt with. Thumbs up to Wanda and the staff.

Ron W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ASHLEY H.  |  First Impressions 
Clasificación:
5.0

Ms. Wanda Hall was patient and explained every step in detail. She also showed me a model of the storage area that would best meet my needs.

JEWEL L.  |  First Impressions 
Clasificación:
4.0

Good job!

DEVARAL B.  |  First Impressions 
Clasificación:
4.0

Staff very helpful.+

Rene S.  |  First Impressions 
Clasificación:
5.0

Ms. Hall was very pleasant to work with in filling out the contract. She explained everything well and showed us on the map where our locker would be located.

Susan P. | Reservación
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

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