Customer Reviews for U-Haul Moving & Storage of South Sarasota

9,966 comentarios

4861 S Tamiami Trl   Sarasota, FL 34231
(Just South of Proctor Rd / 1 mile South of Bee Ridge Rd, Across street from Olive Garden + Landings shopping center)

(941) 921-6605

Ver mapa de la instalación

Horario de oficina

  • Lun. - jue.: 7 a.m. - 7 p.m.
  • Vie.: 7 a.m. - 8 p.m.
  • Sáb.: 7 a.m. - 7 p.m.
  • Dom.: 9 a.m. - 5 p.m.

Servicios en esta ubicación:

Contáctanos

(941) 921-6605

4861 S Tamiami Trl
Sarasota, FL 34231
(Just South of Proctor Rd / 1 mile South of Bee Ridge Rd, Across street from Olive Garden + Landings shopping center)

Servicios en esta ubicación:

Horario de oficina

  • Lun. - jue.: 7 a.m. - 7 p.m.
  • Vie.: 7 a.m. - 8 p.m.
  • Sáb.: 7 a.m. - 7 p.m.
  • Dom.: 9 a.m. - 5 p.m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

They are slow. Either understaffed or new person but they are very slow. Other than that they were great.

KIMBERLY H 
Clasificación:
3.0

Didn't have all the dollies in the truck when I picked it up. Didn't get charged but was needed for moving.

Howard B 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO T 
Clasificación:
2.0

The employees were very uninformed. I reserved a furniture dolly and when I arrived to pick up my truck they gave me a utility dolly which was useless for what I needed. I returned my truck at 4:45 and they told me they had already closed for the evening, their hours are until 5pm and my truck was reserved until 6pm. I tried returning my truck through the app and the worker couldn't tell me what to do to do that and wouldn't just check the truck in quickly in person. It was an extremely frustrating experience and I will never use this location again if I need to rent a Uhaul in the future.

JILLIAN S 
Clasificación:
5.0

The attendant was very nice and professional. He unhooked the trailer for me. The drop off was quick and easy.

ERIC K 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL M 
Clasificación:
4.0

Team could have been a bit more helpful to unhook the trailer. But overall good experience.

PHILIPPE L 
Clasificación:
3.0

The one in Sarasota couldn't place correctly the knob/holder. I had to help. Sarasota is not a friendly in general.

OLGA R 
Clasificación:
1.0

This location chargers me 3 gallons of gas for 3 miles of use. Ripoff. I will be going to the location for a refund. Totally unacceptable!!!

JEREMIAH E 
Clasificación:
1.0

El cliente no dejó un comentario.

WILJAMES P 
Clasificación:
2.0

They mad my move difficult

WILJAMES P 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B 
Clasificación:
5.0

They helped instantly and checkout was super easy! Great service!!!

Rebecca L 
Clasificación:
5.0

Great staff super friendly, quick, and helpful.

ELAINE M 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D 
Clasificación:
5.0

I had an amazing experience at this center however I had booked a 10 ft box truck at the compass self storage on University in Sarasota. When I got there they told me that they had double booked the truck there was nothing that they could do they would not give me any other truck to compensate and basically told me I needed to try to go find another U-Haul and figure it out myself. I was very disappointed in this as I had driven out of my way to get the 10-ft box truck as it said they had one online and for it to have been double booked and then to have been refused the truck when I was the first one there in person was pretty aggravating. What level follow back email regarding my poor experience at the compass self storage

JASON C 
Clasificación:
5.0

Drop off location was fantastic. Well marked signage and prompt service/check-in. Thank you so much!

Chris P 
Clasificación:
5.0

The staff is amazing! They were friendly, helpful and made the whole process so easy.

JILL B 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER P 
Clasificación:
5.0

El cliente no dejó un comentario.

CINDY M 
Clasificación:
5.0

El cliente no dejó un comentario.

Devarsha B 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY B 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH B 
Clasificación:
5.0

excellent service, fast, professional, friendly, easy, great location, thank you

VICTOR G 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL C 
Clasificación:
5.0

El cliente no dejó un comentario.

BIBIANA C 
Clasificación:
4.0

Had to do online checkout as the wait in line was long- but other thaan that- great service.

KRISTI M 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS G 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY S 
Clasificación:
5.0

Always go to that location. Staff is very efficient.

M G 
Clasificación:
5.0

Friendly I needed a trailer ball and receiver insert. Saved me money with combo.

WILLIAM T 
Clasificación:
5.0

They went far and beyond to help me. Thank you very much

Rebecca H  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM D 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES I 
Clasificación:
2.0

The tires tread should have been better knowing we were traveling 1100 miles with the truck. The headlights were dim as well which made it challenging to drive in the dark in the rain. I have rented several times from this location and the staff is not friendly at all. They treat you like they could care less and when you have a question about an item in the store portion which pertains to supplies for moving they know nothing about it. Hard to believe since they only sell moving supplies and they work for a moving rental company. The woman was more interested in opening her peanuts to eat than providing help.

DEBRA B 
Clasificación:
1.0

Junk trailer, not clean, no one care if is checked for long trip!

CHRISTOPHER T 
Clasificación:
2.0

The lot rather small (limited space and very busy)and difficult to maneuver through it which was made a bit more problematic by impatient customers. Had an impatient driver back a U Haul truck into my parked rental trailer (fortunately he hit the trailer tire not my new truck). The U Haul crew were great and tried to appease everyone but some were less than willing to await their turn. Maybe a busy location like this could benefit from a larger site.

RICHARD C 
Clasificación:
1.0

I tried to change the drop off location, I was willing to pay the fee for whatever it was, associated with it. Manager was rude, unprofessional and I was threatened by her, saying that if I didn't return the trailer back to that location I would be blacklisted from Uhaul She needs to leave that location or even better, Uhaul at all! She dos NOT deserve to have that position in your company!!!

NABOR P 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER N 
Clasificación:
5.0

Nothing!

FRANK C 
Clasificación:
5.0

N/C

MICHAEL B 
Clasificación:
5.0

I had a problem with the trailer. Tires had a bubble or flat spot and bounced when driving. I did not return it as I thought it only needed a load on it, but it was the tires. I reported it when I returned it and they took it out of the fleet for repair. Very good staff at location, just wish the last person that used it reported it.

William R 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL T 
Clasificación:
5.0

Had what I needed and was easy to work with

JOSIAH R 
Clasificación:
5.0

WOW = it all of Florida like Disney World?!?!? They even had Ice Cream for my kid !!!! THANK YOU !!!!

WILLIAM H 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard N 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL M 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM M 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALD B 
Clasificación:
5.0

Weld the safety lock back on the trailer gate.... There is only 2 and it was given to me with only one working. Not very smart U-Haul... I smell a Law Suit !! I have pictures.

CRAIG D 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA P 
Clasificación:
5.0

the customer assistance was above and beyond. I felt very safe after her asisstance with preparing the trailer to haul.

RAYMOND A 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT A 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD P 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER L 
Clasificación:
5.0

Very efficient and courteous.

JAMES L 
Clasificación:
4.0

No complaints to report. Staff were all great.

Glenn B  |  Overall Experience 
Clasificación:
5.0

Staff in Sarasota location were prompt, professional, helpful and friendly.

LOUIS B 
Clasificación:
1.0

I rented a truck(9’) for one day($20) and they charged me over $150 for 100 miles-disgusting and never again!!

WILLIAM M 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD S 
Clasificación:
3.0

Pick up was efficient, didn't realize until after I was home there was a damage survey, also trailer was dirty and leaked. Luckily, I had transported two sheets of plywood which was under my mattress so it avoided staining. The trailer was a little dated.

WILLIAM L 
Clasificación:
5.0

Great service leaving Sarasota, and fantastic customer service at your NJ location the guy was awesome!!

HARRY J 
Clasificación:
3.0

El cliente no dejó un comentario.

JOBANY E 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M 
Clasificación:
5.0

Fella who helped us was a big vibe. Give that man a raise.

ANDREI S 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLINE C 
Clasificación:
5.0

El cliente no dejó un comentario.

LESTER D 
Clasificación:
4.0

Personnel were great and very helpful.

Glenn B 
Clasificación:
1.0

El cliente no dejó un comentario.

IBRAHIM K 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY A 
Clasificación:
4.0

Easy checkout experience.

EVERETT B 
Clasificación:
5.0

El cliente no dejó un comentario.

PANDORA S 
Clasificación:
5.0

Everyone is always so nice and professional

MICHAEL W 
Clasificación:
5.0

I had ordered a 15 footer , with a ramp and when I got there they told me that they only had a 10 footer with no ramp, and because of that my back and my helpers bak is all messd up, And I was not even given a discount .

FIROUZEH S 
Clasificación:
4.0

The unit I rented was supposed to be $19.95 per day but I was charge like $40 plus mileage. That wasn't cool!

MICHAEL T 
Clasificación:
1.0

Incredibly rude staff. Felt like I was interrupting a private party.

SCOTT B 
Clasificación:
5.0

Friendly and made this easy.

JEFFREY R 
Clasificación:
4.0

El cliente no dejó un comentario.

PETER H 
Clasificación:
5.0

have used this location many times I recommend

CRAIG H 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD A 
Clasificación:
1.0

After renting another truck I tried to explain to the clerk a problem I encountered on my previous rental. The clerk had no interest in hearing my problem and just passed me along to call u-haul's 1-800 phone number. My problem has still never been resolved and I never received a call back as requested!

ROBERT M 
Clasificación:
5.0

El cliente no dejó un comentario.

Dellan G 
Clasificación:
1.0

I tried Truck Share 24/7 ... but won't use it again. The truck was almost empty (below 1/8 tank). The moving equipment I rented was not loaded on the vehicle. I still wound up waiting in line at the counter -- listening to other customers complain -- even though my rental was supposedly '24/7.' And even though I rented a furniture dolly, this location did not have one.

Melvin H 
Clasificación:
5.0

Very friendly and efficient staff, equipment was perfect

William R 
Clasificación:
3.0

El cliente no dejó un comentario.

THOMAS M 
Clasificación:
5.0

Perfect,,

Frank L 
Clasificación:
5.0

El cliente no dejó un comentario.

HECTOR R 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE R 
Clasificación:
5.0

Make sure the trailers are cleaned out before renting them out.

TAMMY G 
Clasificación:
3.0

I have been using this location since my arrival in Sarasota 28 years ago. For the first time I will consider going elsewhere. Upon arrival I was cussed out by a young girl working in the returns area because they were very busy and I had the nerve to park in the lane marked 'returns'. She stormed off when I politely asked whether I should come into the counter or would she be getting someone to unhook the trailer. She replied ' whatever....I'm busy;'. I was returning the trailer so I was appalled at the behavior. When I went to the counter to ask the gentleman to help me I relayed what had happened. His response was ' she's very young and they don't know how to behave'. I replied...well I'm an old customer who also happens to be old, and has been using this location for years to move equipment for my employee trainings every other month and I don't deserve to be talked to that way by anyone. He just shrugged his shoulders. You have an employee problem at this location!

JOSEPH W 
Clasificación:
5.0

Everything went great

RAY Q 
Clasificación:
3.0

I forgot to get the ladies name. (Blonde girl working today) was extremely helpful and polite. Made the whole process easy. Would be back due to her customer service

BRET L 
Clasificación:
5.0

Rear sliding door track was bent, which made it harder to lift up the door. When I returned truck they hit the slide track a few times with a hammer and that fixed it . Great people at the Sarasota store.

THOMAS Z 
Clasificación:
2.0

Recommend to recommend equipment during business hours to close the bill in person. I was charged for fuel charge even if I returned the truck with the same amount of fuel as provided.

ROBIN R 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK L 
Clasificación:
5.0

Very helpful.

MARTIN O 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA W 
Clasificación:
3.0

Returned trailer they were to busy to check it that it was returned . They stated leave it . Which I did 3/23/2025 at there location .they said they would send confirmation which they never did - car transport trailer.

MICHAEL R 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis R 
Clasificación:
5.0

Everything is fine.

GERALD B 
Clasificación:
5.0

BTW!!! my move-out date was Thursday, 3/13!!

JOHN H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mamie K  |  Overall Experience 
Clasificación:
5.0

Alicia, the manager, is the best!!!!

Daniel G  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H  |  First Impressions 
Clasificación:
1.0

The code did not work and we ended up having to wait until the next day to come back. Ended up paying more for mover help because of wait time. Ended up canceling the unit. Love U-Haul truck rental though! Very convenient and affordable!

Robert B  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

gene b  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James R  |  Overall Experience 
Clasificación:
5.0

i will always choose uhaul they were helpful, super pleased and professional!

chellie S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D  |  Overall Experience 
Clasificación:
5.0

Very helpful and nice

Margaret D  |  First Impressions 
Clasificación:
2.0

Isles were always blocked and difficult to get to. Hallways not clean always debris of some sort in them I had even taken a broom and dust pan and swept down the hallway around my unit several times it was filthy. Then we were not alerted when the climate control was off and our storage was compromised so basically we were paying for a non climate storage and found out from another source when I called and went into the unit and asked it was true and the manager says they had been working on it. Weeks went by no climate control, yes I wasn't told no call no email nothing! But when my bill is due no problems sending reminder and email and text? I am very disappointed as I have used UHaul storage in other states this issue never happened I had expected the same clean service Uhaul had offered and we received before this was the absolute worst. The manager very arrogant doesn't seem to care at this facility and I understand good reliable help is difficult to obtain but please don't take it out on your customers whom keep your business going.

Tracy B  |  Overall Experience 
Clasificación:
3.0

Priced too high

Renee B  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

BRENDA R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Everett H  |  Overall Experience 
Clasificación:
5.0

Todo fue excelente, Alicia fue muy amable.gracias

Jorge A  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynee P  |  Overall Experience 
Clasificación:
5.0

We couldn't have been better very nice people behind the counter

RAY S  |  Overall Experience 
Clasificación:
5.0

Alicia was a great point of contact and professional at all times. She was very helpful and knowledgeable throughout our stay.

Marcelo P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patty B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patty B  |  Overall Experience 
Clasificación:
1.0

Poor customer service on site.

laura A  |  Overall Experience 
Clasificación:
3.0

They canceled us before we got there. Had to insure online that we did not cancel.

Patty B  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

samuel t  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

John J  |  Overall Experience 
Clasificación:
3.0

The promotion rate offered with the truck rental was not provided by the rental facility. The advertisement to gain my business was false

John J  |  First Impressions 
Clasificación:
5.0

Arrived at drop off and immediately was greeted by a very friendly, helpful staff member - Cherokee. She was efficient with the U-Haul rental return as well as the storage rental process. Great experience all around.

John C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kim B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S  |  First Impressions 
Clasificación:
5.0

Cherokee was very helpful. Thank you.

JOHN R  |  Overall Experience 
Clasificación:
1.0

I experienced many issues with this Uhaul location but especially with management (Store Manager named Cherokee). The office never answers the phone and it's re-routed to national with one hour+ wait times. You cannot make a partial payment online or through an operator, only through the store manager. There were two manager transitions and the 1st manager had changed my due date from the 4th to the 18th. The recent manager said, "well, that's why he's no longer the manager of this store" and threatened to sell my things on their auction on Wednesday (in 2 days) but the letter I had just received 2 days prior said I had to pay full amount by 8/1 or things would be sold 8/18 (and she was threatening 7/27). Anyway, I have never experienced such poor customer service and communication from an establishment, let alone a store manager. I then call national. I am informed my account was paid in full with my credit card on file 3 days prior(so why was she demanding payment over the phone and threatening to sell my things?! Even saying my things were worth more than my bill!!) I was not set up on automatic payments and was never informed via phone message/letter/email this was happening. I went to Uhaul to start moving my things and there's a lock on my unit. I go to the office and the store manager, Cherokee, is immediately rude AGAIN saying, "well, are you going to pay your bill?". I had to tell her to look in her system and she could see it had been paid and they are the ones that ran my card?! The day after I arrived at night and she and another employee were there when I arrived and 10 minutes in the alarm starts going off and we had to stop loading the car and leave. The very next evening I arrived and there were several cardboard boxes, garbage,a rat trap with poison balls spilled out, and a hand truck in front of my unit. I feel this was done in retaliation because when we argued over the phone. These are a few examples of her unprofessionalism, lack of tact and communication skills, and her passive-aggressive pettiness to retaliate to my frustrations. I emptied the unit a week early and will never deal with such immaturity again. I suggest you hire store managers that have college educations and a desire towards professionalism.

NICCOLE H  |  Overall Experience 
Clasificación:
5.0

Cherokee was tremendously helpful and professional!

Peter K  |  First Impressions 
Clasificación:
3.0

Understaffed and every time I came to my unit there were items piled in from of my door. Sometimes it would be dollys other times boxes and other items. It was always difficult to pull a car up for loading and unloading. The facility is more equipped for renting out uhauls than providing accessible storage.

Anna A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy R  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Cameron H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Aubrey P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NICCOLE H  |  First Impressions 
Clasificación:
5.0

John is wonderful!

NICCOLE H  |  Overall Experience 
Clasificación:
4.0

Parking is an issue at this location and the low ceiling units really need some sort of lighting... HOWEVER - Staff is GREAT and do give a good customer experience even when they are slammed during rush period.

Theodore A  |  Overall Experience 
Clasificación:
5.0

Superb service. The guys went above and beyond to accommodate us.

Jamie T  |  First Impressions 
Clasificación:
3.0

The supervisor I did speak to was helpful, and the manager of the facility are the only people I give credit to and I really would like the thank. Other then that I will never use UHAUL again! I ended up having to pay more for a truck I shouldn't have gotten charged for because the lack of knowledge to help me get INSIDE a storage lacks. I got sent to a 2nd place just to be able to be moved and was given access, but arrived and access didn't work. Again, thank you to the manager who came out living far just to help me get moved in!! The confusion, and lack of description to help with the moving process was very unsetting. My move in process was very frustrating and pushed us back and caused alot of headaches. Then about an hour roughly on hold waiting for a customer rep didn't help much either! First time ever using uhaul and just very unsatisfied with them.

KARA B  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Aubrey P  |  First Impressions 
Clasificación:
5.0

My customer c service rep was very helpful . His name was John. I appreciate your hard efforts.

Jeanie P  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DYLAN T  |  First Impressions 
Clasificación:
1.0

This place sucks! Parking lot is overcrowded. There is never any easy access to the loading doors to get inside. Terrible customer service! DO NOT USE THiS FACILITY!!

mike l  |  Overall Experience 
Clasificación:
5.0

All was great, manager at time was the only person working and did an excellent job handling all the people waiting and he was polite and knew what he was doing. Cutoos to him for all his expertise and handling of all my needs.

Wendy R  |  First Impressions 
Clasificación:
2.0

Rude staff with the exception of the new manager who tried very hard to make things right. Staff misinformed me of the hours. Hard to get to them by phone. Was told they was no 24 hot access when there was. Angry people work there Was not a pleasant experience. Id go elsewhere next time for storage needs.

chuck n  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

michelle B  |  Overall Experience 
Clasificación:
5.0

Jon Crotty made sure that we were taken care of and that we were able to get our furniture out of there in a timely manner!

mark H  |  Overall Experience 
Clasificación:
2.0

Only one unit available was supposed to be a split level but we only were given upper half and our stuff didn't fit

michelle B  |  First Impressions 
Clasificación:
5.0

Tommy and the rest of the team are awesome! Great customer service. Keep it up guys and thank you for everything!

luis r  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

luis r  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

MARBIN R  |  Overall Experience 
Clasificación:
5.0

Staff was awesome - very much- truly awesome

John S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B  |  First Impressions 
Clasificación:
5.0

Staff was AWESOME.

John S  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

David Q  |  Overall Experience 
Clasificación:
5.0

Amazing customer service!

Sierra J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ana A  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen P  |  First Impressions 
Clasificación:
5.0

The employees at this location are top notch. They are the most professional and best people I've had dealings with in the storage industry

Jerry W  |  Overall Experience 
Clasificación:
2.0

90 degrees is unacceptable. I understand it's Florida summer...but advertising a place as "climate controlled" should mean the temperature is controlled. I took pictures of the thermostat in the faciliy. Right when we got there it was at 90. After 15 mins it crept up to 94. When I brought this to the staff's attention, they didn't seem to think it was a problem. One of the associates even joked that the facility was without A/C for 2 full weeks last month. I was storing expensive, handmade acoustic guitars...

Luke H  |  Overall Experience 
Clasificación:
5.0

Andrew was great to work with and explained everything about the storage unit

Mark w  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M  |  Overall Experience 
Clasificación:
5.0

Very helpful and courteous staff. Thank you!

Autie K  |  First Impressions 
Clasificación:
3.0

Originally finding a place to park and access to our space was difficult. You all made some changes and improvements and things were much better.

Russell R  |  Overall Experience 
Clasificación:
4.0

The storage area is clean. The only negative is the height of the units is only 6" and the door entrance is even shorter.

John H  |  Overall Experience 
Clasificación:
5.0

Staff was great! Thank you!!

sheri s  |  First Impressions 
Clasificación:
5.0

:)

Marianna N  |  Overall Experience 
Clasificación:
5.0

A real lifesaver and the staff is super friendly!

Angela C  |  First Impressions 
Clasificación:
5.0

Very professional and friendly staff. Ceiling space in storage unit is very low, but workable.

John H  |  First Impressions 
Clasificación:
1.0

Was very very aggressively confronted by employee for not placing packing material in trash... which turned out to be dumpster that was not visible and located behind the facility.

Tim D  |  First Impressions 
Clasificación:
5.0

Very polite and Friendly With us With respect Thanks again!

Daniel R  |  Overall Experience 
Clasificación:
2.0

Very bad bug problem clock roaches crawling all over I am heart broken having to leave my life there

Deborah P  |  First Impressions 
Clasificación:
5.0

We used U-Haul storage unit for 6 months. People are very friendly and helpful. Thank you so much.

carol b  |  Overall Experience 
Clasificación:
5.0

Thank you for being kind and helpful.

Cynthia M  |  First Impressions 
Clasificación:
5.0

Very professional and friendly staff.

Rob E  |  Overall Experience 
Clasificación:
5.0

Very helpful and professional

Rob E  |  First Impressions 
Clasificación:
5.0

Very good service and the employees were very good

George A  |  Reservation 
Clasificación:
2.0

I was told I had a free month s storage but didn't get it because it was on the second floor check before you book a storage unit . If it is on the second floor you have to haul it on your own .

Stacy M  |  Reservation 
Clasificación:
5.0

Excellent staff , especially Jose who assisted me greatly due to a recent debilitating injury. I have nothing but high marks for the store and will definitely rent from them again. Randy Dunkle

Randal D  |  Reservation 
Clasificación:
3.0

I wish it wasn't on the 2nd floor up a flight of stairs but I like that it is climate controlled and clean.

denise b  |  Reservation 
Clasificación:
5.0

I do not have words to discribe how helpful and Cortez they are. They make my move easy.

MARLENE V  |  Reservation 
Clasificación:
5.0

Very friendly people. They did every thing to resolve my dificulties . I righ recomend .

MARLENE V  |  Reservation 
Clasificación:
4.0

We called to let them know we where delayed in moving. We will be using U-Haul in 3 weeks when we are ready to move to Florida. Gracias.

gordon c  |  Reservation 
Clasificación:
5.0

The staff took care of me and were helpful. I just wish they would have unloaded my trailer for me....lol

bill s  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful.

Alisha B  |  Reservation 
Clasificación:
4.0

No comments at this time

Mark B  |  Overall Experience 
Clasificación:
4.0

Access to storage rooms is limited, must open large garage door, if trucks are not in the way. The only alternative is to go through the main store with cart. Not user friendly at all.

John H  |  Overall Experience 
No se han enviado comentarios para esta ubicación.
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