Comentarios del cliente para U-Haul Moving & Storage of South Park

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of South Park

Grado total:

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Rosemary D. en

Grado:

Staff was efficient, but not very warm and inviting. I felt like I was intruding

Pete V. en

Grado:

El cliente no dejó un comentario.

chester M. en

Grado:

El cliente no dejó un comentario.

Joel D. en

Grado:

El cliente no dejó un comentario.

Joseph S. en

Grado:

El cliente no dejó un comentario.

Harvey R. en

Grado:

quick and easy

Santino C. en

Grado:

Truck looked used and worn not well kept and drove poorly. Gen mgr was professional but lacked people skills(almost came off as rude)

Lyle F. en

Grado:

El cliente no dejó un comentario.

Diana E. en

Grado:

Try not to be so expensive

Rene C. en

Grado:

Great service

Rene C. en

Grado:

Great service

AUGSTIN M. en

Grado:

El cliente no dejó un comentario.

brian G. en

Grado:

It is very upsetting to find out last minuet the customer needs to have a 100 c.c or 150 cash deposit before being able to finalize the rental deal. Also it was over 30 minuets of my reservation time wasted signing papers for the equipment. That was disappointing and the owner was rude from the start. Bad customer service i do not recommend this location at all.

Mario C. en

Grado:

El cliente no dejó un comentario.

Koren H. en

Grado:

El cliente no dejó un comentario.

Rene C. en

Grado:

Good people, makes for good service

gibert B. en

Grado:

El cliente no dejó un comentario.

Jeffrey M. en

Grado:

El cliente no dejó un comentario.

Sophia C. en

Grado:

El cliente no dejó un comentario.

Dora A. en

Grado:

Great experience. Fast and convenient. Thank you.

David A. en

Grado:

Everything was good

Ramon O. en

Grado:

El cliente no dejó un comentario.

Willie P. en

Grado:

El cliente no dejó un comentario.

Ethan S. en

Grado:

Very quick and friendly staff. Facility was well kept.

Andrew Q. en

Grado:

Joseph needs to be nicer to his customers. He seemed angry that I rented the trailer from there. The average rating reflects the employees that made up for his attitude.

diana A. en

Grado:

The gentleman was not at all friendly. Has a personality of a fish. Lol

Lori C. en

Grado:

Charge mileage in city limits is ridiculous

caleb M. en

Grado:

El cliente no dejó un comentario.

Lisa R. en

Grado:

El cliente no dejó un comentario.

Roland M. en

Grado:

Good Service, Thank You.

Diana G. en

Grado:

El cliente no dejó un comentario.

Leonetta T. en

Grado:

The Owner was rude and very short. I have never had to give a number for reference. I believe he is racially biased due to location and service was below any quality standards I have experienced in the past!

Milton D. en

Grado:

El cliente no dejó un comentario.

Eduardo L. en

Grado:

Upkeep trailer tires

Benjamin M. en

Grado:

El cliente no dejó un comentario.

Samantha G. en

Grado:

El cliente no dejó un comentario.

Brendan N. en

Grado:

No military discount offered, my trailer was mounted and the light were not connected. Meaning the employees did not test my trailer lights prior to hook up, I had to hook these up and test them myself. After spending close to 2,000 dollars I find this absolutely ridiculous.

Jared B. en

Grado:

Easy and convenient!

Lucas G. en

Grado:

Not very much

Roger J. en

Grado:

El cliente no dejó un comentario.

Russell P. en

Grado:

El cliente no dejó un comentario.

Nancy R. en

Grado:

Customer service was friendly and knowledgeable.

Peter B. en

Grado:

El cliente no dejó un comentario.

Rafael R. en

Grado:

El cliente no dejó un comentario.

Ruby S. en

Grado:

El cliente no dejó un comentario.

ceclia D. en

Grado:

El cliente no dejó un comentario.

Robert R. en

Grado:

1st I did not know that the call center lady dint know that my card number wasn't valid for a pickup truck. Then the cup holder was full of crumbs. The truck had an exhaust leak and really bad gas mileage.

Patrick P. en

Grado:

Good customer service also fast service I think the prices were fair

Cristina G. en

Grado:

El cliente no dejó un comentario.

Allen B. en

Grado:

El cliente no dejó un comentario.

Maria I. en

Grado:

El cliente no dejó un comentario.

Clinton J. en

Grado:

Everything is okay and clean place and nice friendly workers

Gregory G. en

Grado:

El cliente no dejó un comentario.

Bryan D. en

Grado:

person at counter advised me that they have had problems with truck theft and i had to provide an alternate contact persons phone number and he called right there on the spot, which was super akward and not respectful at all. Also he told me to disregard the 10th of a mile on the odometer reading, which was at 9 tenths of a mile so i ended up paying for an extra mile because of their laziness to update the actual mileage. i wont be using uhaul in my area again.

Brissa F. en

Grado:

Gracias Al personal me ayudaron en lo que les pedí muy amables

John W. en

Grado:

El cliente no dejó un comentario.

David C S. en

Grado:

I was very satisfied with the service i was provided.

Gilbert J. en

Grado:

Staff polite and help full

William R. en

Grado:

Friendly

Vanessa E. en

Grado:

Great service. Fast, friendly and efficient.

Marguerite C. en

Grado:

Online reservation system is not user friendly.

Robert C. en

Grado:

El cliente no dejó un comentario.

jessica G. en

Grado:

El cliente no dejó un comentario.

Justin D. en

Grado:

Very fast service - easy in and out.

Samuel C. en

Grado:

El cliente no dejó un comentario.

Hector L. en

Grado:

Continue to good work

Walter H. en

Grado:

Nothing

Tomas H. en

Grado:

They were not helpful they were rude lazy and not willing to unhitch the truck from the trailer my disabled father had to do it himself. he said there was no room to unload the trailer and they were so quick to charge the previous customers ahead of us for being 10 minutes late and there were old ladies as well just very inconsiderate they have no business with the public and also the helper was rude to my father that’s disabled telling him “I thought you were going to do it” I was completely a palled of how we were treated and I also work in customerservice

Roger P. en

Grado:

very courteous n prompt Thank you

Jesusa R. en

Grado:

El cliente no dejó un comentario.

David O. en

Grado:

On the day I was to pick up the trailer, I was sent to another U-Hall place out of my way and when I arrived, the place was closed. Called this location back to inform them this place closed early. This was the reason I went to this location on SW Military Dr expecting the place to be open and was sent to another location. I returned to the to SW Military Dr to pick up the trailer I had rented. I asked for the managers number. I called him and up to date, I have not received a call from him. This to me is poor customer service. This happened on 09/27/2019.

Jose B. en

Grado:

I don't know what I would do without you and your time

John R. en

Grado:

It is absolutely ridiculous when you have 3 forms of ID on you and you are still required to provide a phone # of someone that can vouch for who you are. My relatives work and can not answer a phone, finding someone to vouch for who you is stupide and I will try to find some where else to rent a trailer.

Jones M. en

Grado:

El cliente no dejó un comentario.

Domingo G. en

Grado:

Thank u

Dora C. en

Grado:

El cliente no dejó un comentario.

Louis E. en

Grado:

El cliente no dejó un comentario.

Becky R. en

Grado:

El cliente no dejó un comentario.

Alice M. en

Grado:

El cliente no dejó un comentario.

Norma M. en

Grado:

Include a full tank of gas instead of less than half. That way they won’t have to waste travel departure time by having to stop to fill up so soon.

Jose R. en

Grado:

El cliente no dejó un comentario.

Charles M. en

Grado:

El cliente no dejó un comentario.

Princess C. en

Grado:

El cliente no dejó un comentario.

Alvin S. en

Grado:

Very helpful and knowledgeable.

RUBEN J. en

Grado:

El cliente no dejó un comentario.

Evie O. en

Grado:

I initially had made my reservation online (which i absolutely loved) but once at store I wanted to see about changing my rental to something smaller. I know it was very very close to closing time and the man running cashier still helped me. He seemed to be tired already and since no one on my contacts was answering phone when he would call for verification he seemed to get a bit impatient but that would be the only thing I would have to say. It was Friday night closing time so I'll excuse me.

Reynaldo G. en

Grado:

Incredibly slow. Got there at 9:00 (was third in line) and still didnt leave until 10:15. There card systems were down and then they had a hard time accepting cash. Had a reservation for 9 also. Wasted precious time waiting in line for ever. Horrible.

Johnny S. en

Grado:

El cliente no dejó un comentario.

Patricia P. en

Grado:

Very nice and clean. And also good customer service

Eloisa R. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

Everything went fine until I was received my receipt. I was over charged by $20 and when I tried to call the location I was on hold for over an hour, collectively from 4 separate calls. It’s

Daniel M. en

Grado:

El cliente no dejó un comentario.

Daryl H. en

Grado:

El cliente no dejó un comentario.

Brian W. en

Grado:

El cliente no dejó un comentario.

Scott Y. en

Grado:

El cliente no dejó un comentario.

Esther V. en

Grado:

I reserved a dolly, but at pick-up, I told Mr Gaitan I didn’t need it. Tho the dolly binding was uncut, they still charged me. I complained, got the refund seemingly begrudgingly. The problem was that the refund was only $7, even tho I was charged tax on the entire bill. Being cheated out of 50 cents or so is no big deal, but it speaks to the integrity of the management. Everything else was perfect!

Fernando V. en

Grado:

El cliente no dejó un comentario.

Jason C. en

Grado:

El cliente no dejó un comentario.

LAURA M. en

Grado:

El cliente no dejó un comentario.

Jose S. en

Grado:

The AC wasn't working in the truck the hand truck that I rented wasn't working well either, made my move hard!!!

Paul G. en

Grado:

Service was excellent.

Genevieve G. en

Grado:

El cliente no dejó un comentario.

Sandy C. en

Grado:

Every time I have gone there’s only one person in the office to help. It takes 10-15 mins to help each customer. There’s always a line and a long wait. You need more employees.

Jesus C. en

Grado:

El cliente no dejó un comentario.

Sylvia G. en

Grado:

Keep on doing what you have been doing. Great customer services and ask us if we need packing material or anything else. Also ask us if we have any questions. Great services.

RAY R. en

Grado:

El cliente no dejó un comentario.

Tina B. en

Grado:

No comment.

Jennifer mARIE M. en

Grado:

All staff members are so helpful and courteous. This is my go to storage facility, when I need storage services. Thank guys!

DANIEL G. en

Grado:

Than you to the two individuals at U haul. I was in, unloaded my truck and was quickly checked out.

leo s. en

Grado:

Thanks for the free month of storage.

Maria R. en

Grado:

Great people!!

Celestina G. en

Grado:

The store was very clean and well maintained, and the storage area was well lit as well. The staff is extremely helpful and friendly.

James S. en

Grado:

100 %

LEOPOLDO B. en

Grado:

How sad that my husband a decorated Vietnam Veteran was subject to Mr Joseph Gaitan Rudeness twice. Mr Gaitan needs to be sent to a course on how to treat customers with CARE & ESPECIALLY RESPECT

michelle l. en

Grado:

Service was great.

mary m. en

Grado:

Good and fast service , didn’t have to wait long !!

ofelia d. en

Grado:

They were very generous

Ronniza G. en

Grado:

Great customer service!!!

Janna M. en

Grado:

great experience

Gloria A. en

Grado:

I was very satisfied ,keep up the good work

Tyshell K. en

Grado:

Awesome experience I would definitely go back!!

holly c. en

Grado:

The manager Joseph was unfriendly. I felt rushed through out the process. I also had many of my things ruined with rats biting through items, including a sofa. I found atleast 3 dead rats.

Ivonne C. en

Grado:

Excellent place, great customer service!

mike a. en

Grado:

Horrible customer service manager would try to leave when customers wanted to talk to him he was more interested In some little girls outside

Regino A. en

Grado:

Owner needs to be more friendly to his customers show a least a smile even if he dont feel it, cause customers are what keep him in business

REBECCA S. en

Grado:

Customer service needs work all. insensitive to customers. Staff not well trained. Close too early and have to pay a fee after hours. Temp control too warm inside Great location. prices to high

Delia L. en

Grado:

Awful experience from general manager (Joseph) at SW Military location in San Antonio Texas to corporate office (Marissa). I would never recommend U - Haul to anyone. I did not move out on 4/30/2018 .

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