Booking issue with my reservation. Asked to change my time, I had people lined up to help me amd took off work. This was a huge move. I did get a truck, and was stated, I didn't know you needed it that bad. It was a frustrating time. I will probably use this again, as this service is not provided otherwise. Booking should not be an issue. I did this well in advance, called and confirmed a few days prior. And got the change call the morning if pick up. That is what is unacceptable. Gracias.Debbie K.
Customer Reviews for U-Haul Moving & Storage of South Locust
Grand Island, NE 68801
(N Of Stolley Park)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de RV
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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The trailer I reserved was not at the location. Had to use a smaller trailer.SARA G.
Poor customer service.Fernando M.
El cliente no dejó un comentario.Deborah H.
El cliente no dejó un comentario.wade C.
El cliente no dejó un comentario.VERONICA L. | Overall Experience
El cliente no dejó un comentario.Corey B. | Online Move In
Great rental. Flawless trailer. Very friendly service. Good value. Keep up the good .TERRENCE LEE E.
Our office rents a few times a year, and I have to say the rental or checkout process has become much more annoying. The hard sell for all the extras such as blankets, dollies, and moving services is obnoxious, as is the need for things like taking a selfie. Please simplify.Paul N.
El cliente no dejó un comentario.Sonia B.
El cliente no dejó un comentario.Kelly H.
El cliente no dejó un comentario.Timothy K.
El cliente no dejó un comentario.DEREK M.
El cliente no dejó un comentario.James D.
El cliente no dejó un comentario.Joshua B.
Gracias por su buen servicio 🙂Kenia M.
El cliente no dejó un comentario.Ruben B.
El cliente no dejó un comentario.Don P.
Ben was very helpful.Dwight S.
El cliente no dejó un comentario.Scott A.
El cliente no dejó un comentario.Yunier E F.
I think the young man that gave us some incorrect information has already left. So they will be better without him. Lena helped us next and she was awesome. A very nice guy helped us on 4/27 and he did a good job. Thanks to him and Lena! Great truck!! Super clean!!sandy P.
El cliente no dejó un comentario.sonja B.
El cliente no dejó un comentario.Victoria K.
El cliente no dejó un comentario.Travis B.
El cliente no dejó un comentario.Alan R.
Very nice clean place and the help was very nice and new what thay were doingGEORGE W.
El cliente no dejó un comentario.Thomas R.
El cliente no dejó un comentario.Hector F. | Overall Experience
El cliente no dejó un comentario.Alan R.
Everything went smooth and fast. Ben K was excellent to work with. Outstanding customer service.Jeffrey M.
El cliente no dejó un comentario.Ginger M.
El cliente no dejó un comentario.Phil W.
El cliente no dejó un comentario.Veronica G.
El cliente no dejó un comentario.Tara M.
El cliente no dejó un comentario.Michael M.
You installed our hitch improperly and secured the trailer too tight.Charles H.
El cliente no dejó un comentario.Diane K.
El cliente no dejó un comentario.Thomas O.
El cliente no dejó un comentario.Michelle C.
super nice guys and answered all the questions i had! 10/10 serviceCatilina L.
El cliente no dejó un comentario.Bryan P.
El cliente no dejó un comentario.johnny T.
No complaints from us...We wound up having to get extra time, (3dys) to get settled & this location, especially "Robert",(manager) was very helpful & professional. What's especially nice is we didn't to pay an exorbitant overage. It was affordable.LOVENA R.
El cliente no dejó un comentario.joshua C.
Both pick up and drop off were very quick and easy, both people were very pleasant to work with.todd B.
El cliente no dejó un comentario.Mindy W.
El cliente no dejó un comentario.Leonardo F.
El cliente no dejó un comentario.Debra K. | First Impressions
El cliente no dejó un comentario.Debra K.
Your staff was friendly and helpful and fast. Not much room to improveJoshua S.
El cliente no dejó un comentario.Olga F.
El cliente no dejó un comentario.DESSIE W.
Robert and staff are always great to work withDONALD D.
El cliente no dejó un comentario.joaquin G.
Great experience!jason W.
El cliente no dejó un comentario.abel s. | Overall Experience
We've had nothing but a good experience with UHaul. Moving in itself was a very stressful and exhausting task, and UHaul did an amazing job in not adding to the stress level. Would (and have) recommended to friends!david I.
El cliente no dejó un comentario.kristen R.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.david I.
El cliente no dejó un comentario.Alex R.
El cliente no dejó un comentario.Phuvadon W.
Use the truck for 14 miles and charged me for 4 gallons of gas!!!! Gas line was excatly where I got it!Latona T.
I really like the convenience of renting the equipment from U Haulâ€¦ Everything is well maintained and that's peace of mind!michael M.
For starters, if you have an appointment set up to pick up a truck would be nice to have it ready for you the truck they were going to rent me they could not even get it moved out for there were too many other vehicles in front of it. And not having fuel in the truck when I picked it up was a disadvantage to me or I wanted to get on the road and get moving and I had to stop and get fuel. I had to fuel up twice to fill the trucks for most gas stations have a limit of the amount of money you can spend in one transaction so I ended up having to do two transactions to fill the truck with fuel which maxed out my debit card. When my wife reserve the truck she used the credit card. When I went to pick the truck up the card was not on file. I do not carry a credit card so it took us nearly 30 minutes to get the paperwork finish so I could get on the road. All of this set me back over a hour which made it a late night for driving to my destinations. There was three of them sitting in the office, not doing anything when I walked in that door there's no reason they did not have my truck ready to go.Matt D.
El cliente no dejó un comentario.Jackie B.
DELIVER WHAT YOU PROMISE. RESERVED 15' TRUCK WITH LIFT, NOT. NO LIFT RESERVED 2 APPLIANCE DOLLIIES, NOT. GOT 2 REG. MOVING REFRIGS DOWN STEPS. PEOPLE AT LOCAL U-HAUL COULD CARE LESS.al O.
El cliente no dejó un comentario.Christian H.
El cliente no dejó un comentario.Gabriel R.
El cliente no dejó un comentario.MARY V.
El cliente no dejó un comentario.Douglas B.
Excellent customer service provided by Benjamin. He is without question store manager material !abel s. | First Impressions
El cliente no dejó un comentario.jeremy C.
El cliente no dejó un comentario.aldo M.
El cliente no dejó un comentario.Shari K.
Ask more about travel plans. We went over miles allowed because was not direct drive to moving location but nobody asked.Domonique T.
El cliente no dejó un comentario.Greg S.
Better training or longer training and no lying to a customer about how many u boxes it takes to fit everything so that customers have to get more boxes and inconvenience the customerCHRISTOPHER M.
El cliente no dejó un comentario.Thomas S.
More trucks I put in a reservation for a 20 foot truck 3 weeks befor I had to move. I requested that truck because that was the biggest truck that would find in the location I was moving to to unload it. When I came to pick up the truck I requested the agent stated they couldn't find the truck I wanted due to the holiday weekend mind you I was picking up the truck January 1on Sunday. So they upgraded me to a 28 footer that would not fit so the only other truck they has was a 15 footer to move a 3 bed room house...the agent then said they can get me a 8 by 5 trailer for 10 bucks I said perfect but come to find out cause I towed it with my own pick up it was 45 bucks......get your head in the game uhaulRyan L.
El cliente no dejó un comentario.Dylan C.
Quick, very nice staff got me checked out in no timeJEREMY E.
You should not be sending vehicles out with partial tanks of gas. We are forced guess at how much to put back in and invariably you get free gasâ€¦it's a great racket for you.Brett R.
Ensure Lug nuts are tightened properly on trailers. The trailer I rented (5x8 enclosed) had loose Lug nuts on both wheels that resulted in 2 broken wheel studs and nearly being stranded alongside of the road 300 miles into a 750 mile journey.calvin V.
El cliente no dejó un comentario.Sheila B.
El cliente no dejó un comentario.Todd B.
El cliente no dejó un comentario.Alison B.
El cliente no dejó un comentario.William J.
El cliente no dejó un comentario.THOMAS G.
El cliente no dejó un comentario.Danielle S.
El cliente no dejó un comentario.BRIAN M.
El cliente no dejó un comentario.Kathy B.
El cliente no dejó un comentario.Mark K.
Extremely professional and helpful. Ben hooked everything up and explained everything well. Great experience.Rita H.
Your employee that helped me out with the rental was super helpful. thank youSaul A.
El cliente no dejó un comentario.Kenneth C.
I have always taken my vehicles to UHaul when I needed a hitch & wiring installed on them. I have always had great service & no issues.Ellen L.
El cliente no dejó un comentario.Kevin C.
Be very proud of this location. Our U-Haul representative is the best we have ever rented from (helpful, friendly, very efficient). Thanks for a very satisfying transaction.joseph L.
The service and location were top notch. I really enjoy using this location and I have for many times. I do wish that the UHaul company would change their policy and let cargo vans be dropped off at any location and not have to bring it back to the town it was rented from.shellie M.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.barry H.
El cliente no dejó un comentario.jonathan R.
El cliente no dejó un comentario.Shelly L. | Overall Experience
El cliente no dejó un comentario.PAM B. | Overall Experience
NICE PEOPLE GREAT SERVICE GREAT PLACE TO DEAL WITHjoesph m. | Overall Experience
The staff was awesome, very helpful and kind. Entry into the storage facility with a passcode would have been more helpful and lights in the units. Overall a great experience.LEILA M. | Overall Experience
Manager on site unfriendly and was not willing to assist in timely manner. I waited in line and he chose to wait on others before me. If I'd had time I would have tried to find another storage facility.Tasha W. | Online Move In
El cliente no dejó un comentario.Lauren S. | First Impressions
El cliente no dejó un comentario.vanessa l. | First Impressions
Mr. Casto was very helpful and professional. The facility is clean and well managed.Edrick P. | First Impressions
El cliente no dejó un comentario.Dianne H. | Overall Experience
El cliente no dejó un comentario.Kasie M. | Overall Experience
El cliente no dejó un comentario.tammy b. | First Impressions
The manager and staff were great to work withtyler s. | Overall Experience
El cliente no dejó un comentario.Jody N. | Overall Experience
El cliente no dejó un comentario.Hector F. | Online Move In
El cliente no dejó un comentario.Christopher J. | First Impressions
Never answers their phone had to go in person then did not check me out of 206 so then got to try to handle thatJEANIE M. | Overall Experience
El cliente no dejó un comentario.MARK Y. | Overall Experience
El cliente no dejó un comentario.layton a. | Overall Experience
Staff is very helpful and represent their company very friendly and professionally. Good jobMICHAEL R. | Overall Experience
I just dont understand why i didnt get a refund for useing my unit for the month?yelonda T. | Overall Experience
The hours that i could get into my storage unit were hard when you work until 6 pm Monday thru Friday. It only give you an hour during the week to be able to access your unit. I kept papers that were needed and it was hard to get them before a Saturday. Other than that , the service was good. Not sure the employee's but a young gentleman, couldn't have nicer or helpful.Vicky M. | Overall Experience
El cliente no dejó un comentario.Brandie C. | First Impressions
Thank you Robert!RON F. | Overall Experience
El cliente no dejó un comentario.laura f. | Overall Experience
El cliente no dejó un comentario.Kevin C. | Online Move In
El cliente no dejó un comentario.laura f. | First Impressions
El cliente no dejó un comentario.Tammy M. | Overall Experience
Good price for that big of storage unit.Kathy K. | Overall Experience
the unit I rented was too small,luckily they had a larger one available.It was almost a disaster!Shelly L. | First Impressions
El cliente no dejó un comentario.Christopher A. | First Impressions
El cliente no dejó un comentario.margaret w. | Overall Experience
El cliente no dejó un comentario.JUDY H. | Overall Experience
Although the facility was clean there is minimal parking and the double lock system is a pain. I also believe the two rate increases in two years was outrageous.ron s. | Overall Experience
Accessing my storage before 7pm wasn't always convenient. I wish the hours were later. I was disappointed to see there wasn't a recycling bin. That could be a good earth friendly choice!Lani T. | Overall Experience
Everybody is very helpful and accommodating for all my needs. ¡Gracias!Wilhelmina M. | Overall Experience
I've always enjoyed the customer serviceLisa T. | First Impressions
Friendly staff that was helpful and worked to.get us the best options.Teshawna S. | Overall Experience
Everything went well during the two years we rented a storage unit.ray a. | Overall Experience
Your hours of being open needs to be later most people don't get off work til 5 then only have til 7:30 to move stuff or access the unit needs to b til 9:30 or 10.laddie v. | Overall Experience
Your ramp was to steep with no anti-slip markers on the concrete. A little dangerous in the Winter when using the ramp with wet shoes and cart.Michael H. | Overall Experience
Overall I had a very positive experience here. The only reason for four stars is because upon moving out I noticed lots of large dead bugs (mostly crickets) in my unit and on my things.Jordan M. | Overall Experience
Robert, the delivery person was an exceptionally helpful employee. His professionalism was appreciated.Barry N. | Overall Experience
Comments emailed !Elizabeth G. | Overall Experience
Great experience and everyone was super helpfulJanelle R. | Overall Experience
The ramp leading up to the next Floor is so slippery especially while Pushing heavy carts. I'm surprised there aren't any grip strips or traction of Some kind.Lani T. | Reservación
GraciasJames T. | Overall Experience
I would recommend this location.CHUCK P. | Overall Experience
Charge more mileageALEXANDR c. | Overall Experience
Good experienceMike D. | Overall Experience
Servicios adicionales en esta ubicación
Camiones para mudanza
¡Tenemos la mayor selección de camiones nuevos!
Remolques y remolcado
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
Suministros de mudanza
¡Venedemos cientos de productos para que las mudanzas sean más simples!
Enganches para remolque
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
Camiones a la venta
¡Tenemos la selección más amplia de la industria!