Nicole was awesome! ThanksFARON S.
Customer Reviews for U-Haul Moving & Storage of South High Point
High Point, NC 27260
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 12/24/2021: 7:00 a. m. - 4:00 p. m.
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Dennis T.
El cliente no dejó un comentario.VERNELL M.
The wire used for the pully to the door was loose and ended up getting tangled not allowing for the door to be closed to the back. Possibly check prior to renting.Tiffany W.
The only issue I have so far with U-Haul is the application that must be completed there at the office, I don't like nor do I understand the reasoning behind requiring false information on the application, yes I said false, my wife and I only have one address that we live at and two cell phone numbers. I was required to provide three phone numbers to which I don't have and two addresses to which I don't have, so your policy is causing people to give false information in order to complete the application (without the false information I couldn't complete the application, therefore no unit to store my stuff). This is a bad practice to expect people to make up addresses. I hope you will change this practice soon.DEAN H. | First Impressions
El cliente no dejó un comentario.TAMMY W. | Overall Experience
Facility is immaculate, plenty of moving carts available, excellent indoor loading docks! Staff was helpful and informative. Overall great experience!!Susan M. | First Impressions
El cliente no dejó un comentario.Edward H. | Overall Experience
El cliente no dejó un comentario.Susan M.
El cliente no dejó un comentario.Robert J.
El cliente no dejó un comentario.Kenneth R.
El cliente no dejó un comentario.James A H.
We were told there would be a free lock included in our unit. When we got there with all of our things, there was no lock. This is an inconvenience because it was after hours when we arrived with our things. We were left with all of our things and no lock to secure it.Walter B. | Online Move In
El cliente no dejó un comentario.Chandra W. | First Impressions
Good experience, Kenyata was very helpful. Definitely will rent from them again.Michael C.
Very friendly and helpful.Brandie H. | First Impressions
The owner was very helpful and very niceChandra W.
The gentleman that helped us check out the trailer was super friendly and helpful! He helped connect the trailer and everything! Great customer service!david D.
El cliente no dejó un comentario.Juanita C.
I tried getting propane 2 different times but I was told the system was not working. It would be really nice if it was fixed!!Gregory H.
Needs 24hr access. Like a lot of people I work long odd ball hours. Would be very convenient to access my things at 2,3,4,5,am ECT!Chris H. | First Impressions
the plug in for the light hookup was broken. should have been checked outJohn R.
El cliente no dejó un comentario.Dawn K.
Super experience - definitely recommend renting from a large scale U-Haul location like this one over another business doing rentals as an add on business. Check in was fast, easy, professional, equipment ready and in great shape. Much better than last week's experience elsewhere. Glad we drove a little farther to rent from here.Jeremy G.
I was unprepared for how updated and nice this location would be.Randy W. | First Impressions
El cliente no dejó un comentario.CHRISTOPHER G. | First Impressions
People were nice and helpful.howard s. | Overall Experience
El cliente no dejó un comentario.Jeanna M.
Nothing greatParis B.
El cliente no dejó un comentario.Betty K.
El cliente no dejó un comentario.rick b. | Overall Experience
El cliente no dejó un comentario.Jenny C.
There really should be a Business account program that gives a decent discount amount to businesses that regularly rent from Uhaul...Yvette S.
El cliente no dejó un comentario.Edric G. | Overall Experience
Love my time with Uhaul. Had a good truck. Staff was very polite and I will always use Uhaul for my future needs.Patricia R.
Front office was not friendly and false advertisement of storage rental I was not told it would be two. I google the size nothing came up to tell me what it looked like. Also the three addresses and names not necessary. Mainly the attitude and the rental were not as promised and dead bugs on floor and staff doesn't seem to want to work. I don't think it is ran very well and just money hungry had to purchase two locks because two buildings and can't take other lock back no receipt. It was a waste of time and money. You should have the unit 10x20x10 on the video if your going to sell it as a large storage. Customers should be told they need two addresses and three names before renting. All of these things would of made me go somewhere else. Very disappointed!Constance H. | Overall Experience
No issues with check in.Christopher P.
El cliente no dejó un comentario.David E.
Front desk was very very rude and condescending. You guys without information when people call. When I got there felt like I was a Parisian mate with the questions asked the three addresses and contacts. Never been treated that way and the girl had an attitude and was happy to say I don't make rules I can't give you a storage then on top of everything I thought I had 10x29 it was just two 10x10 false advertising the video should have shown what that means but didn't mention it. And don't want to do second floor makes move take long and seen dead bugs in hall. I will be removing items and cancellingConstance H. | First Impressions
El cliente no dejó un comentario.Ashley W. | Overall Experience
Staff was great!Conrad M.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.Matthews J.
El cliente no dejó un comentario.Peter H. | Overall Experience
Very friendly & knowledgeable. Seem to appreciate my business and know there job. I respect that it was easy doing business with them & I would recommend this location for anyone needing to use there services. Good help hard to find & I found it with these guys & gals.Latasha B.
The staff was fine, but the website said that you had OUTSIDE ACCESS to the facility. When we got there, we found out that there were no outside access units at all. It was 4 pm on a Saturday, and the next place we called in High Point said they had one unit that was accessible from the outside. This one was on main street. We drove there, and it turns out that that was gone as well. So we still have the truck. We DID return the VEHICLE TRANSPORT, but I don't know if we did it correctly due to the confusion.Melissa D. | First Impressions
El cliente no dejó un comentario.Luther T.
El cliente no dejó un comentario.GALE FRANCIS C.
The process of setting up my truck reservation, storage unit, and moving helpers was so easy to handle online. When I went to the facility in person (on Trinity Ave in High Point) the staff was EXCELLENT and went above and beyond to help me. I really needed and appreciated the kindness. A little truly goes a long way. I highly recommend using this facility for storage and/or anything else they offer. Thumbs way up!Karen M. | First Impressions
I did not recieve an email copy of my bill.Jackie M.
I received fast, friendly, courteous, and very knowledgeable service that was an overall awesome experience.Melonie L.
I left my airpods in the truck when returning. When I discovered this the next day, they had found them and I was able to pick them up. Thanks to all at this location for their honesty!George S.
El cliente no dejó un comentario.Jeffrey M.
Customer service was great and prompt, I had no issuesTHOMAS D.
El cliente no dejó un comentario.William L.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.BEVERLY G.
Keep up the great work!Jonsie G.
El cliente no dejó un comentario.Anthony M.
Nicole always does an amazing job!Linda G. | First Impressions
Communicate, answer the phone, hire competent people that care. Improve your lousy website.jack G.
Really easy process. Got me out the door with my rental in a hurry and were waiting for me when dropping off. Highly recommend!Brian D.
El cliente no dejó un comentario.Yvette S.
The guy in the office on Sunday morning was the sweetest person I've ever meet and should call me sometime 😊 and I'm excited about putting my stuff there throughout this weekChastity B. | First Impressions
Nicole is always helpful when I come in and pick up my truck and when I return my truck Very friendly, mannerism is impeccable and always answers my questions.Mary V.
Love the free month of storage very spaciousKiera D. | First Impressions
El cliente no dejó un comentario.Tyrece H. | First Impressions
El cliente no dejó un comentario.Natosha S.
El cliente no dejó un comentario.Jolan M.
El cliente no dejó un comentario.Eric M.
To make sure that the equipment your renting is in safe conditions to use especially the auto transports I had a blown tire on the highway.Giovanni A.
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Doris G.
El cliente no dejó un comentario.Clay D.
Give me a receiptBrandon W.
El cliente no dejó un comentario.Lafayette P.
El cliente no dejó un comentario.Eric S.
Personnel were courteous and professional. After an exhausting day of traveling and unloading the truck, the staff made the return so easy. They put smiles on our faces and we even shared a few laughs. If we need a U-Haul in the future, we'll definitely look to these good folks.SANDRA F.
Dropped off after hours and the UHaul website for drop off would not let us complete the location indicator. Called UHaul and all you get is recordings. Finally after 30 min just left the contract and key in the night drop. I took pictures of mileage, truck and gas.MICHAELJAMES S.
Friendly staff, knowledgeable and professional service.NATHANIEL P.
When I got the van from the dealer the check engine light was on and the right rear tire had 20 less pounds of air than the other three. Taking to a real person is impossible when you call in so I went on line to have them come fix it and nothing ever happened. I run a large non profit and spent more than $20,000 on vehicle rentals in 2020. I thought I would try uhaul but it was a miserable experience. When I took the van back for return the door to the rental place was open but no one ever showed up. I finally called the 800 number and left. Uhaul used to be an easy rental. I will not rent from you again.Donald M.
Our storage unit was Brocken into. We were robbed.Adam R.
The large sliding doors are not accessable from inside or outside after 5:00 even with a key card.Steven C. | First Impressions
El cliente no dejó un comentario.Caitlyn M.
El cliente no dejó un comentario.Eric W.
Great people there at this location. They went out of their way to make my rental smooth.They treated me with great respect from start to finish. Will be going back very soon to move my son to his new home.Thank you.. Mr AndersonRichard A.
El cliente no dejó un comentario.Camilla S. | Online Move In
Very professional & courteous staffJoeseph M.
El cliente no dejó un comentario.James E. | First Impressions
El cliente no dejó un comentario.Kennard F.
El cliente no dejó un comentario.Alecia M.
Customer service wait times are too long to reach a representative. Otherwise, I have no complaints.Charles W.
El cliente no dejó un comentario.Giovanni B.
El cliente no dejó un comentario.Joelle A.
El cliente no dejó un comentario.Angela C.
El cliente no dejó un comentario.DAVID K.
The employees done great with getting me hooked up to my truck. Answered questions that I had and also in hooked me when I dropped off the trailer.Michael R.
El cliente no dejó un comentario.HERBERT Y. | First Impressions
I was charged for insurance when I told them I didn't want it.Eric W.
Make sure there are trucks available with the reservation at a specific locationSarai O.
Driver side rear tire needs replacement on the trailer we usedGregory M.
El cliente no dejó un comentario.Merle W.
El cliente no dejó un comentario.Stephen M.
Very clean. Excellent serviceMilton H. | First Impressions
El cliente no dejó un comentario.GARY T.
El cliente no dejó un comentario.Di-Shown O. | First Impressions
Great customer service ðŸ‘WILBER R.
None, but corporate website shouldn't scare you into thinking you don't have the truck you reserved because there isn't one at that location.Bryan Z.
El cliente no dejó un comentario.MCKENZIE L.
El cliente no dejó un comentario.Patrick b. | Online Move In
Location was clean and well organized. The staff was helpful, willing to answer questions. Good overall experience.Patricia S.
Very fast and friendly. We had no problems with the equipment or personnel.David M.
Great facility. Easy access to storage unit and nice cart to help.Christina S. | First Impressions
I was told there would be a lock provided, there was not. The double doors did not work, which forced me to struggle through a single door with my belongings.Derrick G. | Online Move In
El cliente no dejó un comentario.Rick S.
El cliente no dejó un comentario.Cedric G.
El cliente no dejó un comentario.Preston H.
Trailer was not cleaned but service was greatHugh C.
Left a little cash in the armrest and the employee told me. Honest peeps!Lyle E.
El cliente no dejó un comentario.Jesse M.
Great location. Service was prompt. Hassle-free experience!Amanda V.
Great drop off experience and very helpful staff..Matthew H.
I would have them require all equipment to be available at one pick-up location.Jacob J.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Kevin W.
Very easy drip off after hours. I like the taking pictures as a way to verify condition/ location of drop off.tyler S.
Even though no one was there I felt safe dropping off the truck. I did want to mention the website wouldn't allow to download the photo of the gas level and mileage.Belinda G.
The staff was very friendly and helpful.Edric G. | First Impressions
Give people back the difference they had to pay in gas if the vehicle is returned past the 1/2 mark.Christian B.
El cliente no dejó un comentario.JIGNESH P.
El cliente no dejó un comentario.Allen P.
El cliente no dejó un comentario.Trina A. | Online Move In
El cliente no dejó un comentario.AFIA O E. | Online Move In
The representative was nice, helpful & friendly. HOWEVER, gave me the wrong size (too small) & an already in use storage.... I'm VERY Disappointed, in the representative not doing a walk to make sure it was the right unit we needed, because our time is valuable also.Michelle P. | First Impressions
The gentleman that reserved my units was courteous and helpful. Went above and beyond to help our team of people moving in a crazy amount of stuff!Nicole C. | First Impressions
El cliente no dejó un comentario.sakeya w. | First Impressions
El cliente no dejó un comentario.TAMMY W. | First Impressions
Benit or however you spell the phone rep name took my credit card info over and over and over because he said he needed it for the file. Then when I call the facilities to place my stuff in my "storage container" there was no record of it. The two men at the trinity location helped me out with this issue . Thank god. But your phone rep was horrible and he better not try to use my credit info. I'm very uncomfortable he asked me for it repeatedly but yet didn't even make my storage reservation. After he had told me he did it and my card info went through. Smh in disappointment and fear. I will report to the police if my card is used anywhere that I didn't give permission. I wish o could have rated excellent but benit ruined that.Cuudoes C. | First Impressions
Nice people. Very helpful.howard s. | First Impressions
El cliente no dejó un comentario.William D. | First Impressions
My experience was quick and easy. I arrived at 7 to rent my unit and had to get to work immediately after unloading the truck. I did everything in about 45 minutes. It helped that there were carts available to help unload and roll your belongings to your unit. Great experience all around and Nicole was a doll! Thanks SATISFIED CUSTOMERTiffany T. | First Impressions
El cliente no dejó un comentario.Tina R J. | First Impressions
Tyrece Hairston was very kind and courteous. He helped me to rent a couple of storage units and a truck.Arlisa G. | First Impressions
El cliente no dejó un comentario.Hunter J. | First Impressions
It was really really confusing how to get into the unit for the first time. Checking in was a nightmare. It took so so long to get checked in - the person at the front desk wasn't at all helpful. He wasn't able to provide much guidance. We rented a truck that day as well and he couldn't figure out how to remove the furniture pads we didn't want. It was taking so long and we were cutting into our rental time that we just said screw it and paid the additional $20 for a product we didn't want or need. The facility itself was very clean. There is a section of the hall that seems rather narrow.Claire P. | Online Move In
El cliente no dejó un comentario.james w. | First Impressions
Great location. Convenient and clean.James S. | First Impressions
No comment at this timeFredrick H. | Online Move In
I was offered the free month because of using U-haul equipment so I took advantage of it. The staff was friendly and assisted me over the phone with some things I needed done with my storage. The only issue I had was that when I arrived today; the space that was rented to me was already occupied by another tenant. Which was cool because I had to upgrade to a larger space anyway.David C. | First Impressions
El cliente no dejó un comentario.Lindsay F. | Online Move In
Very patient, helpful employees. Clean, impressive storage area. I will feel very good about leaving my belongings there. Gracias.Robin P. | First Impressions
We enjoyed working with the U-Haul employee he was very pleasant and very helpful, and we appreciate that. Thanks.Timothy E. | First Impressions
I was very impressed. Great customer service and the facility is super cleanJANE S. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
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