Christina Bond made sure there was nothing missed, that I had all I needed, is an exceptional customer service representative for uhaul. Knowledgeable about her product, what her clients need or may need, options, welcomed me in with a smile and an excellent demeanour. Thank you to Christina for making my trip comfortable and safe. This is a big move for me and she made it smooth.
Eleanor DCustomer Reviews for U-Haul Moving & Storage of South Goldenrod
Testimonials From Recent Customers
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Beautiful customer service✅
NICHOLAS P | First ImpressionsOur move was such a positive experience due greatly in part to the professional and assistance of Iris! She ensured that everything was perfect, smooth and seamless, would highly recommend this location.
Christina WThe UHaul rep on site (Iris) was extremely helpful and friendly. She prepped our unit in advance and explained how best to access it. Her professionalism and work ethic is valued and appreciated.
Catherine L | Online Move InThe inside of the back of the truck I rented had a very strong food odor when I first opened it to place a hand truck in. The smell resembled the food ingredients of an Italian restaurant. Perhaps spray some sort of sanitizer or disinfectant in between rentals??
CONNIE LI drove 22 miles and they charged me for five gallons of gas I am sure the truck gets more than 4 miles per gallon
MICHAEL EI can't remember the lady's name but she was fantastic! Not only absolutely friendly but so helpful! She deserves a raise.
ELIZABETH L | First ImpressionsEverything was very good
RAMON MExcellent service from begining to end
Irma S | Overall ExperienceMove in on Saturday November 23 2024 the best hospitality ever at a U-Haul facility, The manager Iris was out standing, when I first called Christina was so Polite on the phone and walked step by step with setting everything up to make my life easier. I would recommend this facility to everyone I know. Thank you for making my relocation much easier.
Myriam R | Online Move InGreat experience job well done
Irma S | First ImpressionsNada todo estaba perfecto
HUMBERTO SThis was the best storage unit I have ever seen!
EDUARDO G | Overall ExperienceIris and the rest of team at that location are absolutely awesome. Super understanding and very generous. Awesome experience. Thanks for everything you guys do and the service you all provide to the customers you serve. You all are appreciated.
Michael VI reserved a truck, upon my arrival the truck had not returned. I waited for 15 minutes until another truck arrived which was not the truck size I reserved. I was very disappointed. But the clerk helped me the best she could.
NANCY TThe ladies were very friendly and knowledgeable very satisfying experience.
Cynthia CBest experience and I feel safe at this location. I love the security features!
Karen E | Online Move InThe young lady was very knowledgeable and fast great customer service and explained everything.
COURTNEY T | First ImpressionsStaff was very pleasant and helpful from the day I came in to rent and day I returned my unit.
Santa P | Overall ExperienceThe mobile app was a little bit confusing to check at check in only
KEVIN DIt would be more convenient if there was 24hrs access.
Ursuline C | Overall ExperienceExcelente servicio y personal.
LOIDA TThe entire team is fantastic, helpful, sincere and understanding. The facility is clean, and bright. The overhead light timers could stay on a little longer, but overall, 10 ⭐ Thanks Yashira and Christina!!!!
GERI T | Overall ExperienceI'm not sure what the lady's name was but she was awesome !!
LORENA POver charged
Cherly Hreservation system easy to use, vehicle ready to go when i arrived. Entire pick up drop off process smooth and efficient. Staff pleasant, professional. A+++
STEVEN DI dropped off to this location, quickly told I would receive and email and goodbye while the associate never left her seat. Still waiting for the final email yet I've been charged for something by them. Truck was clean and fuel was correct so I'd appreciate that email with the final breakdown.
Bonnie EManager had an attitude, just for that I wouldn't come back
Lina TEasy is the first word that comes to my mind. I liked the way my registration process took place and the staff answered all my questions that I had at that time.
ALEXANDER GThe young lady at the office on 8/21/2024 was absolutely wonderful to deal with! So helpful!!
Shane M | Overall ExperienceIris was very nice, great customer service!
MARIA JVery friendly. Brand new building. And I got a brand spanking new Silverado truck for the day.
STEPHEN CProcess was quick and the lady who rented the van was Xtra friendly
IHAB AOutstanding facility. Clean, comfortable temp, safe,secure, 2 large elevators, plenty of carts. Need a marquee sign on building. Had hard time locating first time.
Dallas R | Overall ExperienceVery convenient, smooth process
Tracy OI've rented from this location multiple times and the team and facility are as good as it gets. I'm always greeted with a smile and the vehicles are some of the cleanest I've seen at a UHaul location. Keep up the great work!
Robert TEasy fast service no hassle or complications
Samantha FGreat service, very affordable, fast and easy…. Team members were very helpful and had Awesome customer service, very satisfied. !!! Would highly recommend!!!! Thanks
JONATHAN FExcelente servicio y atención
JAMIE FNo tenian carretillas,me ofrecieron , si podia recogerla en otra oficina, pero no loacepte porque consumiria millas para proveerme una .
Carlos RIris and the staff were exceptional and extremely friendly and always were available to answer any questions or concerns and made my move into the unit very easy.
David c | First ImpressionsShe was very professional and very customer oriented. Definitely use this location because it is so close to home.
Syed KThe location was fine. Checking in the car to return was awful. App not working, tried for 45 mins, had to just turn key in and leave.
Wendy SVery satisfied.
LUIS V | First ImpressionsI did not move into unit
Chay S | Online Move InThe lot was brand new, nice and clean and the A/C blew very cold inside. I got to receive a free month and the unit is very spacious.
KIARA J | First ImpressionsChristina was polite professional and proficient Not the typical pushy sales agent
kenneth m | First Impressions