Comentarios del cliente para U-Haul Moving & Storage of South Fort Myers
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of South Fort Myers
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Brandi D. en
Sammie jr and Kayla were extremely friendly helpful and went above and beyond to help me out!!!
TIMOTHY S. en
Customer service don't slip, great as usual! Super great service and equipment. Always reliable then and now.
Milciades B. en
Nothing. They treated me like an old friend.
Genival N. en
The lady did my reservation all wrong, asked for 15' she did 10' but kerp bigger truck price. A genleman Fixed the whole thing at pickup. Great job!
William G. en
Listened to my issue with the light failure and apologized for the inconvenience. They understood this wasn’t a fault of mine and were great to deal with.
Leornis L. en
Great customer service at this location always
Brian K. en
Air did not blow cold
Marlena T. en
Super nice employees. Very friendly and knowledgeable :)
James S. en
The call center STINKS, poor grade of people manning it. Get ride of it.
EDUARDO B. en
Have good track of your equipment as a week after they called me few times regarding the " no return" of the trailer when I did so the week before.
JACK B. en
Couldn't meet and deal with a better group of people. A real asset to your organization A1 group of people.
KATHI J. en
The young man at front desk was very nice and speedy. Sammie Jackson was extremely nice and efficient. We had a wonderful conversation. Made waiting to check in much more pleasurable. They both are a HUGE asset to this company
Miguel U. en
Had to wait over 30min for my deposit refund. They thought I gave them $75 when receipt clearly states $100 cash tendered. Employee had to recount previous employees register to verify. Absolutely ridiculous
james T. en
Bigger Parking Lot for Parking and leaving a personal vehicle.
Laura J. en
This business just does everything right. I can't think of a single criticism.
Shane S. en
Marc was very helpful got me in and took care of all confusions for me with no hiccups. Great customer service!
Adam O. en
People could have been a little more helpful
Scott F. en
Everyone was very nice and helpful
Relanda H. en
Very helpful staff and polite. Very different from the location i picked up at in Tn.
Stephen S. en
Same comments as I said above Thanks Steve Schillig
Carlos V. en
My overall experience with U-Haul was not positive. If you have a better option (take it). If you don’t just understand that customer service is not a priority for this company as a whole.
David C. en
It was perfect, quick in, quick return, good equipment, nice people. Good job!
Carlos V. en
Start by cleaning the trucks, not just sweep out the back. Cab smelled and surfaces were grimy. Getting in and out was very unorganized and outside of two employees most seemed not to care or want to help. The one office manager and a young African American service person were however very nice.
Troy S. en
There isn't much parking but they are very effecient and quick so don't have to be there long. Very organized
Janie G. en
friendly staff
Janie G. en
nice friendly service
ROBERT C. en
Try calling all day to have my security card blocked because it was stolen it took U-Haul 6 hours to get ahold of me about the situation and by then my locker had already been cleaned out . Stolen
ROBERT C. en
Unfortunately I had a v poor experience,To make a long story short the enclosed trailer leaked and ruined a lot of my ersonal belongings that are irreplaceable. I've spent hours with c.s did nothing
Alan L. en
My experience with the staff at this facility was outstanding. However, my dealings with U-Haul corporate were terrible. I will use the local facility but it is unlikely I will ever call U-Haul again.
Anthony H. en
Great people! Very helpful
Walter N. en
Excellent service on a no notice hot late in the day Sunday.
Sarah A. en
The staff was remarkably helpful
Kevin G. en
Great service great hospitality everyone was kind and very very helpful
Beverly K. en
Other than a minor mouse problem and some moisture my experience with this rental was excellent. I just wish their prices were better but the whole area of Fort Myers is overpriced.
Thomas S. en
👍
Joshua W. en
Paid uhaul to install wire for the hitch 3 weeks ago, employees tried hooking up a trailer, found out the wires don’t work anymore. Seems nothing can be done about 160 dollar wires?
Carolyn R. en
I had 6 U-boxes stored at the Cleveland Ave location. I had the best experience possible with the team here. Every time I called or came in, I was taken care of quickly and happily.
Roger O. en
awesome - great customer service
garrett s. en
We had a good experience using UBoxes. We moved from California to Florida and this was by far the least expensive option. All our things arrived on time and intact to Florida. Would recommend!
Bruce h. en
We used the facility for a Ubox drop off at our home and pickup two days later. Everything was on time with great customer service.
Cary C. en
Great service
Marnie H. en
Crew was very helpful and did a great job. I have used U-Haul many times for different things, and I left this time thinking that this crew is doing things right.
debbie b. en
The staff was friendly and had great customer service! Mark the manager was especially friendly and helped me in every way,
Harold H. en
Was very happy with the whole process. The staff was very friendly.
Kent W. en
staff helpful, efficient and friendly
mike b. en
Kristen could not have been more helpful
bonnie m. en
Mark took a very bad U-Haul experience and handled it with dignity and compassion. Thank you. Kristian, you made the nightmare of our experience with U-Haul bearable. Thank you!
James K. en
Very satisfied....
Matthew E. en
Great Service
Larry S. en
Please start a practice of pro rating your storage facility. I feel it very unfair that you have to pay for a full month for one week of storage. Thank You
Kevin W. en
The guys were courteous and accomodatong.
Frank M. en
Fast and efficient service . They were also helpful in helping me find assistance in unloading .And above all provided discounted storage .All employees were professional .
William U. en
Great customer service
Diana S. en
Good Customer Service
Peter P. en
Like it.
Louise V. en
The staff were very kind which is most important to me, going under the stress of moving. Thank you.
MONIQUE S. en
Fees
Rebecca F. en
I was redirected to another store which was not convenient to me. Apparently this store had U boxes and the one nearest me did not even though I reserved my box weeks in advance.
Katherine A. en
Everyone was very courteous and very helpful.
THOMAS B. en
Have dealt with this location multiple time for an extended move. They have been extremely helpful and proactive.
Jim R. en
Excellent service!!
AMY M. en
I enjoyed my (almost) 3yrs at this location, friendly staff. Thank you