El cliente no dejó un comentario.
JAMES W.Customer Reviews for U-Haul Moving & Storage of Sierra Vista Southeast
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Turn in after hours didn't go smoothly. Internet was messy
Carnal W.My husband commented that the bathrooms were cleaner than he had ever seen in a retail establishment.
Roy D.Awesome Uhaul, the only one I will use in Sierra Vista, top notch customer service
Tyson B.Very friendly staff. Highly recommend.
TERRY P.We reported a gas leakage to the U-Haul personnel and explained to them our issue. When I arrived and spoke with them. They reimbursed us with no issues. I did have the receipt also to give them.
crystal K.Isaac was very pleasant and super helpful.
SARAH S.No improvements needed! An outstanding owner who takes great pride in his business. His staff was kind, considerate, and very orderly and helpful. A great U-Haul rental/ storage facility.
charles V.Great fast service! People very helpful and friendly!!!
Sean N.Great Service! Product as expected. No surprises.Slightly changed both pick up time and drop off …. No issues.
Arthur A.The staff was awesome! Just an easy pleasant experience.
Gerardo L.I was completely satisfied!
rod B.nothing
William C.Pick up in side was dirty, inside windshield was filthy!
Gerald B.Wait was a little long. The one guy working was doing his best, but he needed help.
Michael W.Great Service!!!
Christopher C.super nice and accommodating
mary M.Great products, service and location
Christopher L.Great customer service.
Jim R.The level of customer serivce here was above and beyond. Friendly, efficient, and professional owner and staff. U-Haul should be proud to have such individuals representing them.
Matthew B.Staff was friendly and knowledgeable, the site feels very secure, and we had no issues with access or storage.
Linn E. | Overall ExperienceI'd prefer to not have a dolly/moving cloth zip-tied inside the truck. Great marketing idea but it reduces the available storage space.
Matthew H.Great customer service, very satisfied with the rental, thank you. Keep up the great service!
Mark M.Good prices and excellent staff! I love this location
Tyson B.Uhaul will take care of your move.
jinno L.Friendly staff and so helpful. I know I will butcher his name but Ranulfo??? was so helpful and courteous.
RANA B.Awesome service and friendly, knowledgeable staff!! Will use again
Tyson B.Would be helpful if garbage bins weren't locked.
Sandra R. | Overall ExperienceThis location LISTENED to me and did not choose to argue with me, unlike the Veteran's Park location. Thank you for your courtesy and professionalism.
Brian T.No need to improve, good to go!
William K.your recent $20.00 price hike for my uncovered RV space is GREED personified. I will look for more economical storage. Josh is doing great. He's a good Manager.
WILLIAM O. | First ImpressionsThe check in was frustrating because The. Location function did not work
nasrin M.Isaac is the man. Was always helpful
John A.Always great service. Nice staff.
THEODORE P.Great employees
stan b. | Overall ExperienceGreat people, equipment and location
Chris L.Told the location the trouble we had so that they could inspect the truck for any maintenance
GARY F.Nothing - the people and facilities were amazing!
Judy C.Great staff!
Robert M. | Overall ExperienceOwner and employees are helpful, friendly and knowledgeable about the products they rent/sell. I'd return here vs the other uhaul businesses in the area.
Steven G.There was water damage to a dresser and one box after three months of storage.
melissa b. | Overall ExperienceNothing - everyone was SUPER nice, professional, helpful, understanding. I'd recommend them to anyone in a heartbeat! Great job!
Judy C.Just wonderful!
BARNABAS K.We started off a little bumpy. The guys in office were great. I had no issues with them. I put the payments of my unit on auto pay after first month. I don't know what happened but I got notified that my payment was past due. So I had to pay that plus a late fee. This happened quite a few times. I don't know if I ever got reimbursed for late charges. Everytime I spoke to someone about it I got a different answer. Yes you'll get a refund or no you won't. Ones it was well put the refund on next billing. So it is what it is. Thanks and have a great day. Brenda Gaskill
brenda g. | Overall ExperienceJoshua is 100% professional, friendly, organized and prepared. The premises are spotless and I enjoy his friendly demeanor.
PATRICIA R.Answered all questions. Paper work done immediately. Pleasant, friendly and helpful Clean unit and made it ready same day. Outside units and roadway very clean. Fenced in area, with 1 of 3 gates with safety code to enter in. The cost for 2022 for a 10×10 is $99 My first time using the storage unit 2022 The units would be better if bricked.
Suzan L. | First ImpressionsIsaac was very friendly and professional. Equipment was as expected. Very easy.
BRAD W.Check the air pressure at the time of issue. I had to return a trailer after two blocks I noticed the tire was low.
BRADLEY A.I often use this uhaul office because of good customer service, product availability, and good results of the rental.
THEODORE P.Always great customer service!
TERRILL W.Agent was knowledgeable of requirements; had excellent customer service and was timely with services. Excellent job for Adam.
JAMES L.Wish it was a little cheaper but still a fairly good price.
Colin K. | Overall ExperienceNeed to put lighting in the covered rv storage area to help deter mice and rodents as the rv storage is next to a wash with a lot of under brush. Also plug ins for the RV's to maintain their batteries. The parking is on black top witch is great, it also looks like the area is maintained very well. Great group of people running the facility and are willing to help you anytime.
lonnie d. | First ImpressionsJosh and Isaac were both incredibly helpful and polite. They made it very convenient and pleasant for the customer.
April P. | First ImpressionsThis is Angela's mother Barbara Basel. I was very impressed with the people I had to deal with. Everyone helped me to close what I could. It was great help with my problems because of my daughters death.
Angela H. | Overall ExperienceI use this store quite often. No complaints.
JAMES J.Practically perfect in every way. Excellent, professional staff
JOHN G. | First ImpressionsLots of dead bugs in unit. Rodent got into tub & did some damage. I understand some of this can not be avoided. Gate always worked & staff very friendly. Cost reasonable. I would utilize the facility again.
Mike L. | Overall ExperienceJosh was awesome!!! `5 Stars *****
Jeffery H. | First ImpressionsAll the employees that we had contact with were so helpful and courteous.
charline o. | First ImpressionsJosh was most helpful.
Rick S. | First ImpressionsThey were able to meet my needs of covered RV storage with competitive prices
stan b. | First ImpressionsThis facility bent over backwards to find and secure storage for our 20 foot U-haul truck when another Uhaul place gave away our storage last minute just as the truck arrived. Once they realize that a staff member was late on the move-in day and we went through a lot with the other facility - they gave us the last storage spot (a second one) free also for the introductory month. all the above was true too plus checkout was easy and fast - we just had some dead Arizona bugs to pick up on our way out (moved my Mom into her apartment that wasn't ready in time upon arrival here with all her stuff. :) Thanks again for getting us through a messy move. (we even had a Uhaul tire pop hours after leaving Olympia WA to get to this facility, so a rough go, but made it. :)
Marie H. | Overall ExperienceAdam was a great help to start my account. Joshua was easy to work with...he showed me storage choices and access points using a golf cart. This is a real convenience. Together I am very happy with the customer support.
Fred M. | First ImpressionsAlthough my free lock was not in the unit upon arrival, I called the office it was brought to me right away. This storage facility is clean, caring and has very curious employees. I will always come to this uhaul 1st.
Michele S. | Online Move InJosh was super helpful & nice, a real lifesaver!
SEAN O. | Overall ExperienceBest Uhaul place.
Kelley J. | First ImpressionsI just 1st want to Thank the Manager Chris Miller, it started with my 1st one then I ended with 4. The best mgr and staff. Total professionalism from him and his staff. I just Thank Chris for helping me protect my mom's personal item ssd's after she passed. Thank you Issac & Josh the team that I worked with the most over the past 2yrs, Chris since I believe 2017! Thank you, Thank You, Thank you from the bottom of my heart!
ALVIRA G. | Overall ExperienceVery helpful & courteous
Martha S. | Overall ExperienceJosh was EXTREMELY helpful, a real lifesaver.
SEAN O. | First ImpressionsJoshua was super nice and tried to make up for another Uhaul place cancelling our reservation and ruining a close easy and enough storage by getting us the last 2 of his units. a stafu had me waiting a while outside for 30 minutes, but to make up for it I got all my old discounts and got in right away-they even held my ID card that got lost and a customer brought it in- I got a nice call and arrangements at my convenience. I made comfortable and they made sure I had the correct locks and how to get in and out.
Marie H. | First ImpressionsThe CSR was very friendly and helpful. I got exactly what I needed. Gracias.
Benjamin T. | First ImpressionsGreat service.
Anthony A. | First ImpressionsChris is the BEST! Knowledgeable, and very friendly. I've been there about 4 years now great service.
TAUGAIFALAAKA TERRY E. | First ImpressionsChris Miller and Staff are excellent. They always make things EASY because they are efficient and hard-working. Always friendly, always HELPFUL. signed Bill Olofson Sierra Vista, AZ
WILLIAM O. | Overall ExperienceI have been with these people for a few years and the have been very helpful through every change I have had to make and especially this last one. I will miss the security of knowing they are there for me.
Gay V. | Overall ExperienceThe young man on staff was knowledgeable, accommodating and very pleasant in providing information necessary to make a decision.
ANTHONY P. | First ImpressionsI think there should be a 24 hour on call person. The after hours phone people are rude! I was on hold for 1hour and 8 minutes and the associate got on the phone and transferred me to a uhaul store that was closed so it was like I was hung up on.
CHANNA W. | First ImpressionsIsaac was great
Caitlin W. | First ImpressionsBest U-Haul experience in Arizona! Chris and his team are #1 in customer service - positive, can-do people. Give this place your business, you won't be sorry!
John H. | Overall ExperienceThey were very friendly and helpful.
Betty L. | First ImpressionsIsaac was very helpful. I bought packing supplies when I got my storage unit and he helped me bring them to my car. He was very polite and friendly. Great customer service.
Jo E. | First ImpressionsIsaac was very helpful and friendly and eff. Thanks.
David L. | First ImpressionsThe covered RV storage was clean, easy in and out and secure.
Ken K. | Overall ExperienceI dealt with Chris, very courteous and professional!
Arnold N. | First ImpressionsThe best experience with this facility is that the staff makes this U Haul storage SHINE👍 I want to thank them for being Great Team Players Craig
CRAIG G. | Overall ExperienceVery helpful staff and clean units
WILLIAM H. | Overall ExperienceWhen I rented the 6X12 trailer, it came with one month free rental storage. Micheal from Uhaul customer service reserved a 10X15 unit for me. He also said I could drop my rental trailer at this facility. Neither was true. There was not a 10X15 unit available, causing me to rent a 10X20 unit. More money. Also, i had to go to the Frye Rd facility to drop the trailer. Imagine my displeasure. Chris, the Hwy 92 manager. Was as professional and helpful as possible, but I was unhappy with the untruths told to me by customer service. Unit I reserved was unavailable, cost went up for unit. Cannot drop trailer at the facility, take it to another facility. More time and inconvenient. Micheal from Uhaul customer service could use more training, to help him be successful in his job. A happy customer, is a repeat customer.
wes l. | First ImpressionsThe gentleman that helped me was awesome and helped every way he could and I needed
Quirina V. | First ImpressionsI have always appreciated the friendly, helpful and professional service from the manager and staff. Thanks.
Michael H. | Overall ExperienceWe've been tenants here twice and that's because they have excellent customer service and the best price for what you get. Staff was the best and super helpful and caring.
Rani K. | Overall ExperienceManager and staff are very helpful
Patsy B. | First ImpressionsEisac is the best!!!!!!!
michael e. | First ImpressionsI need to get a bigger unit and have to wait for one to open up. So I am still in the process of moving in.
Barbara O. | First ImpressionsGreat service
Gil G. | First ImpressionsThe General manager Chris went out of his way to not only fix my hitch up to be right for hauling the trailer I was renting but also allowed me to borrow an adapter for the brakes! Then they opened my unit for my and had it all ready to go. Super easy self check in after hours and was an overall extremely welcoming experience!
Diane P. | First ImpressionsThey were kind and helpful. Christopher was very clear about what size unit would address my needs and made sure the unit would be clean and fresh for my arrival.
Gay V. | First ImpressionsEveryone was very kind we appreciate everything. We were only stationed here for six months and just are moving.
CHRISTOPHER F. | Overall ExperienceWhat can you say, all was good.
kenneth A. | Overall ExperienceLove this place. I just priced didn’t go up
Kim B. | Overall ExperienceAll good, no complaints. Having storage unit with monthly autopay made life easier while living in a trailer park for one year.
Martha C. | Overall ExperienceVery pleasant experience!
David W. | First ImpressionsIsaac wa great, he walked pretty far to show us our site.
Paul H. | First ImpressionsSoutheast Seirra Vista has been super to work with.
richard l. | First ImpressionsChristopher was amazing and helped me find exactly what I needed. He was friendly and when I thought all my stuff wouldn't fit into one unit, he found me another one, if needed.
April H. | First ImpressionsThanks for being there when I needed you
THOMAS D. | Overall ExperienceI have never used a storage facility and was concerned about doing so. The staff were help without being pushy. I felt very comfortable talking to them. The unit was clean and ready for me to move my things in.
Barbara D. | First ImpressionsThis is the best facility I’ve ever been to...... the staff is amazing!
JOE S. | Overall Experiencevery helpful.
Greg N. | First ImpressionsIssac Hernandez was very helpful when I called and asked how much the storage units were, he also explained if I rented a truck, my first month on the storage unit would be free.
Connie P. | First ImpressionsThe manager and staff were super helpful and understanding of me moving out of the unit! Will always recommend and use this location if needed in the future!
Rebecca C. | Overall ExperienceExcellant service. I've used this storage facility for the past 20 years and have never been disappointed.
WILLIAM G. | First ImpressionsThanks for a good experience checking in and for the help
CRAIG G. | First ImpressionsThere seemed to be a miscommunication about the unit internally, however Joshua at the main office was quick to assist and made the process extremely smooth.
Michael S. | Online Move InChristopher, the manager, did a superb job and I highly appreciate his service over the years.
THEODORE M. | Overall ExperienceI found the staff to be friendly and helpful. The units are clean and easily accessible.
pamela g. | Overall ExperienceU suck
Clint w. | Overall ExperienceThe manager Chris Miller has always been extremely kind to me. In a time where there was difficulty with COVID no work, he was understanding and allowed me to pay late and not lose my mom's items. Thank You Chris for being much more than a manager someone who truly cares about the customer.
ALVIRA G. | First ImpressionsThe guys in the office were great! Professional and helpful, I would recommend their services.
RAY M. | Overall ExperienceStaff was friendly, patient and professional. Outstanding! Driveways and storages couldn't have been cleaner. UHaul has always pleased us. I don't know where you could find a better Organization. Thanks once again.
Larry H. | Overall ExperienceStaff was great!!
ROSEMARY W. | Overall ExperienceI got behind on my rent due to loss of work due to this Covid thing and they have been very helpful
Ron H. | First ImpressionsFriendly staff, knowledgeable and helpful.
Adelita L. | Overall ExperienceThey were always nice and helpful.
James C. | Overall ExperienceExcellent service
Charlie A. | Overall ExperienceChris is awesome
LANCE H. | Overall ExperienceI’d pick this location over the others in town bc the staff is friendly and hard working.
melanie s. | Overall ExperienceMy experience with this U-Haul facility was great everything went as planned staff was friendly and helpful
Michael J. | Overall ExperienceConvenient access in a secure environment. Helpful and friendly manager.
Martha G. | Overall ExperienceThis facility and everyone there is top notch!
WENDY A. | Overall ExperienceStaff was super friendly and very helpful I was running late arriving at the storage so I called and made arrangements to be there after hours and the stuff was super helpful and was able to accommodate my request
Michael J. | First ImpressionsChris Miller and staff are always on the job -- giving wonderful service. They always make it easy. I will return. There are other storage facilities closer to my home but will return to U-Haul every time.
WILLIAM O. | Overall ExperienceAlways helpful, greeted me personally every time I visited the office. Great experience!
JAMES R. | Overall ExperienceExcellent, personable customer service.
Diana Lee V. | Overall ExperienceChris assisted me on the phone to reserve a new unit. When I was able to get to the facility later that day, Josh showed me the new unit and completed the rental process. These guys make it so easy to rent. Excellent job as always!
NANCY G. | First ImpressionsSetting up and closing out the storage was a breeze. All of the front desk staff was helpful anytime I needed them.
katherine k. | Overall ExperienceThe onsite crew were wonderful, as stated in the reviews. The online process was horrible. - had to run through the form completion step a number of times - ambiguous/unclear in showing _available_ units. This contributed to running through the form completion step numerous times.
Michael B. | Online Move InThe rates were very attractive relative to other storage facilities in the area, for the same size spaces.
Shelley L. | First ImpressionsJosh was polite,friendly and helpful.
Jenny G. | Online Move InVery convenient, did all on line. Opened locker and as promised there sat a brand new lock. Did my thing, locked up and left.
Bill D. | Online Move InJoshua's help finding me a excellent unit that I could afford. Very kind person. I was in a bad position of moving and he helped me find a truck and storage I could afford. Christopher is a wonderful manager and helps a person feel comfortable. Thank you staff at Sierra vista az crew.
MICHAEL H. | First ImpressionsThe staff here are kind patient & friendly the Customer Service at this U-Haul Storage is excellent
TERESA C. | First ImpressionsIt is my understanding that there were two motor homes inappropriately parked in the entrance preventing the moving van from getting to the storage unit. The best it could maneuver was 5 units away. Pretty inconsiderate on the part of the Storage manager to let that happen.
Thomas S. | Online Move InOverall excellent. Only problem was nails and screws all over the lot (from construction of covered motorhome storage?). Had two flat tires going in and out. Told them they needed to run a big magnet over it. Very nice employees.
Ronald C. | Overall ExperienceGreat customer service, the entire staff is very accommodating, always aim to please, they go the extra mile and it's a nice storage facility!
linda g. | First ImpressionsThe guy who helped me was amazing! Super friendly and helpful with helping me choose the right size storage unit. Great customer service! Would highly recommend.
Sherri F. | First ImpressionsVery nice managers.
JENNIFER M. | Overall ExperienceVery honest and understanding
Angel M. | Overall ExperienceVery convenient.
Paul J. | Online Move InNice, clean, and large covered RV storage.
Ken K. | First ImpressionsThere were a LOT of bugs that ended up in my unit. Spiders, beetles, grasshoppers, and cockroaches. My only suggestion would be to spray more often. Other than that, everything was great!
Valade W. | Overall ExperienceKnowledgeable and friendly staff
Arturo C. | First ImpressionsUsed this company thru out the years. The one on hwy 92 is awsome!. The people are genuinely friendly, and honest. Advised me on what I may need accordingly, and what was really not necessary. Helped me keep my expenses down. Will always be my "go to" guys!
Tomi B. | First ImpressionsOur unit was clean and dry. We stored furnishings there for about 10 months while building a house and were very, very pleased. The team in the office was always helpful and efficient. ¡Excelente ubicación!
LInda Sue B. | Overall ExperienceI reserved a space via telephone from Idaho. Chris Miller took my call. As always, Chris got our business done swiftly - without any problem. If everyone were as efficient as Chris, the world would be a much better place. U-Haul is lucky to have him! signed Bill Olofson Sierra Vista AZ
WILLIAM O. | First ImpressionsOnline payment doesn't indicate the payment amount due until the day it's due. Then there is little grace period if you can't pay exactly on the due date if you are paying online. Late payment charges are applied after only a few days. It would be helpful if offering an online payment option to load the amount due at the same time the payment due reminder email is sent so there is an early payment option. The online convenience option is minimized as a useful tool.
KAREN D. | Overall ExperienceI may have left for the summer ... but I'll be back. And one big reason I'll be back is Manager Chris Miller and his courteous, competent, always- helpful staff. Chris has a "can-do" positive attitude that I like very much. signed Bill Olofson Sierra Vista, AZ
WILLIAM O. | Overall ExperienceThe facility is secured. The units are clean and well maintained. The staff are courteous professional and always helpful.
Rachel g. | First ImpressionsThe staff was always helpful, if I had any questions! I wasn't living there in Sierra Vista and needed a storage space after my sister inlaw passed away . Never had a problem.
Michael R. | Overall ExperienceI would have rated excellent but did not received pro rated refund. I came in June 25 handed in my gate card. My payment date is due the 7th day of each month. I asked if I could get pro rated refund. I was told I could not despite moving out 12 days before the payment due date. I did receive a refund for having paid for the month of July.
Rachel g. | Overall ExperienceDead bugs all over the floor in the unit on our boxes. A real mess. Evidently attracted to the lights? But dead insects all over your stuff is not great. And we are talking about hundreds of them not just a couple.
David W. | Overall ExperienceVery well managed, professional and friendly. Highly recommended
Jacquleline or Bill D. | Overall ExperienceMike was a big help for me
Eric B. | First ImpressionsVery good facility for the location.
christine a. | Overall ExperienceStaff very helpful to us in a difficult time. Paying monthly fee so easy online.
Rebecca A. | Overall ExperienceGreat way of doing the process. Will definitely do it this way moving forward
Paul H. | Online Move InGreat facility.
Scott R. | Overall ExperienceNice people. Easy to work with.
Darrell P. | Overall ExperienceVery helpful with a last minute change.
Paula P. | First ImpressionsStaff were very friendly and helpful
Mark G. | Overall ExperienceI appreciate Chris' very personal attention to our needs.
Elaine E. | First ImpressionsI rally like the service. They gave me a month free. That was really surprising for me and shock to hear that. I was so happy. I got 1 month free in noncontract storage . I never get free things I believe in handwork. But my overall experience with U-Haul was excellent. Thank you very much!
Dipa A. | First ImpressionsVery helpful and fast!
Justin M. | First ImpressionsFrom my initial phone call with Chris, to the delivery yesterday with Josh, all arrangements were handled flawlessly! Great customer service!
Kent S. | First ImpressionsEveryone was so helpful and we even got 1 month free storage which was a blessing
Wayne L. | First ImpressionsWe rented a truck two weeks in a row and these guys were fantastic. Super friendly and helpful. Great place and great staff!
JENNIFER M. | Overall ExperienceVery easy to reserve and then move in!
Victoria O. | First ImpressionsThis was a very quick, efficient move-in. The ability to accomplish all move-in steps on line was really wonderful! Gracias
Laura A. | Online Move InEverything was great and I appreciate the military discount.
Aladin S. | Overall ExperienceNice place
SEAN K. | First ImpressionsOur storage unit was clean & dry throughout the length of our rental. The same can be said for the whole facility.
Ronald H. | Overall ExperienceAll staff most helpful on several occasions during 4-month rental of storage unit.
Jim W. | Overall ExperienceExcellent attention, thank you for your help.
Eduardo M. | First ImpressionsNice company and very accommodating to our needs!
Wafaa S. | First ImpressionsVery convenient and usable. I had free access to my locker and had no problems. Only reason giving up is because close to moving so all stuff must be in one location for moving truck to collect.
Diana O. | Overall ExperienceWe were grateful to have such a great RV storage location so close to our home. Thank you for all your help.
NELS B. | Overall ExperienceMy request for a storage rental was very sudden and last-minute, but the staff was super accomodating. They were great!!!
Blanca W. | Overall ExperienceI don’t remember the name of the manager, but he was super professional and friendly.
galin k. | Overall ExperienceWonderful service. Chris was as sharp as they get. Time for a raise. No, he didn't ask me to say that.
BRUCE U. | First ImpressionsMy experience was great except for availability by phone. The 2 times I needed to talk to someone I could not reach anyone local. I decided to move out for that reason plus the 8% increase.
Steven T. | Overall ExperienceAWESOME
Rodney R. | First ImpressionsGreat staff and facility.
Stephen G. | First ImpressionsEveryone I worked with was kind and caring truck was a new one that ran awesomely. Uhaul always makes my moves easy
Peggy R. | Overall Experienceno comments
Debbie G. | Overall ExperienceFantastic. Everyone at this store I talked with and worked with were excellent in business and customer service. they took care of everything with excellence. Thank You U-Haul of Sierra Vista Southwes
Donald H. | First ImpressionsStaff quite helpful, flexible, and competent. Paperwork went smoothly. Gate card is a big improvement over punching in a gate code.
Jim W. | First ImpressionsChris Miller and his crew there do a fantastic job! I have rented from that location more than once and they always go the extra mile to make sure I am happy and taken care of!
CINDY A. | Overall ExperienceGood units, price fair for the area. Staff very helpful.
Chris W. | Overall ExperienceHonestly the best experience I've ever had with a storage facility. They were friendly, understanding, and most of all, efficient. Amazing customer service
Mark G R. | Overall Experiencechris miller very helpful n gave me a good deal on storage.
Debbie G. | First ImpressionsNever had a bad experience here. Everybody was super nice and super helpful...prices were amazing. Ihad a 5*10 and only 55 bucks no insurance...
Rani K. | Overall ExperienceExceptional Service online and in person! Set up everything online. Went in verified, got my unit, had everything into my unit in under an hour. ¡Gracias!
Connie F. | First ImpressionsChris is the best
Robert S. | Overall ExperienceGreat place for storage, very accommodating. Would use the same location again if needed, even if closer ones are nearby.
Max G. | Overall ExperienceChris Miller and his staff are proficient, efficient, helpful, excellent - the main reason I keep coming back time after time. signed Bill Olofson Sierra Vista, AZ
WILLIAM O. | First ImpressionsGreat place friendly people
David R. | First ImpressionsThe staff was great. Always friendly & helpful. We appreciated the convenience of being able to pay automatically. We lived out of state, so we never used the facility after dark. Great place!
Diane M. | Overall Experiencea+
TOMMY T. | Overall ExperienceTop notch service from top to bottom. The work ethic and dedication to serving the customer is second to none. The manager not only leads, but leads from the front. Not just your typical figure head.
Jeffrey D. | First ImpressionsThe customer service was excellent. Thank you Chris and Michael!
Patricia W. | First ImpressionsChris and his staff are awesome!!!
SUSAN B. | Overall ExperienceThe Mngr., Chris, and his entire staff are incredibly kind & professional. They went out of their way to streamline our move for both my disabled Vietnam veteran husband, Jeffery, & myself. Gracias
JEFFERY D. | Overall ExperienceThe staff was friendly and very helpful. The facility was clean and the security more than I expected. I highly recommend.
Donna M. | First ImpressionsGreat experience
tracy h. | Overall ExperienceEveryone was very friendly and super helpful!
Jacquelynn P. | First ImpressionsChris and associates were awesome. Well run business!
Ron R. | Overall ExperienceTop notch all the way around! Thank you!
James N. | Overall ExperienceThe free 1 months storage was just what I needed— Thank You once again!
TAMMY W. | Overall ExperienceBueno
Carisa G. | First ImpressionsManager Chris Miller and his competent staff have a "can do" attitude, they are always helpful. I will be back at U-Haul early September. Bill Olofson
WILLIAM O. | Overall ExperienceVery helpful
Robert S. | First ImpressionsI am very pleased with my unit 10 x 20...very pleased Jim Hernandez
JAMES H. | Overall ExperienceGreat customer service, especially Joshua! Always cheerful!
KAREN B. | Overall ExperienceVery satisfied.
DEBORAH O. | Overall ExperienceThey we're very nice and helpful.
Diana O. | First ImpressionsI am very pleased with my service at Uhaul. On move in day they helped me in switching to a bigger unit and accommodated my moving company’s 18wheeler in accessing gates for an easier route to my unit
Tiara R. | First ImpressionsVery clean units. Easy set up to rent. Good prices. Will use them again if we are in the need
Rhonda T. | Overall ExperienceThe young man that helped me was very friendly. There are not very many young men that are as nice as he was. Your company is very lucky to have him. He really likes his job and it shows.
Nancy M. | Overall ExperienceThe staff is what makes this a great storage facility. They are very helpful and considerate. The reminders for payment were appreciated.
Melissa L. | Overall ExperienceMy experience was excellent, the staff are extremely helpful, facility is perfectly run
CHARLES R. | Overall Experienceeverything was in good condition and very clean
Vernon F. | First ImpressionsI was a customer for 11yrs renting a storage unit and never had any issues or concerns with the quality and security of the storage facility.
EDUARDO B. | Overall ExperienceQuick efficient service, friendly staff.
KRISTA D. | First ImpressionsQuick, thorough and easy. Very nice facility.
CHARLES R. | First ImpressionsVery helpful staff
Peggy B. | Overall ExperienceThank you for everything!
David M. | First ImpressionsGracias
GEORGE S. | Overall ExperienceVery polite,explained contract, took me to view site and view gates ,code and restrooms. Sold me a lock and explained the entry card.
Chris Y. | First ImpressionsChris Miller and staff were beyond exceptional dealing with me during the 4 months of truck rental and storage business I conducted with them. They were professional, courteous, and acc
John S. | Overall ExperienceHelpful and friendly
Verlyn F. | First ImpressionsChris made the rental experience easy and convenient.
Benjamin H. | Overall ExperienceThanks for all your help
Lynn W. | Overall ExperienceEveryone at this Uhaul facility are helpful, friendly, efficient and a great crew. Thank you to all.
LOUISE G. | Overall ExperienceI used the facilities for almost 6 months with no issues or complaints.
Kay S. | Overall ExperienceI had items stored here for 5 years so the management has changed a few times. The current managers are awesome!
JANICE K. | Overall ExperienceUnits are clean. Ability to drive in and out is efficient.
Vernon F. | First ImpressionsAfter one day of loading and two days of driving, we didn't need any issues or problems cropping up. These guys came through for us. The storage facility is clean, secure and affordable.
Ronald H. | First ImpressionsI am a long-time repeat customer. Just re-uped yesterday. Chris and his staff are excellent. There are other storage facilities in the area but so important to have good management! Bill Olofson
WILLIAM O. | First ImpressionsAll went well up until the day we took our stuff out 10 days iadter we paid for 30 days and the employee wouldnt pro rate the monthot fee They owe us 20 days pro rated fee to believe
Kyle R. | Overall ExperienceChris and Mike were friendly with every interaction we had with them. We have used the storage units and have rented 2 u hauls recently and they have been great. Have 2 more big moves to go with you.
TJ P. | Overall ExperienceWe were pleased with our 3+ year storage rental
ELLEN G. | Overall ExperienceExcellent process and good communication.
AFM Angel S. | Overall ExperienceOutstanding Customer Service. Rented Truck for the move and storage for the products. Superb place! Thank you!
RAMONA L. | First ImpressionsCourteous employees that know their job and perform it well. Chris is great to do business with.
John S. | First ImpressionsThankyou it worked for me
DANIEL C. | Overall Experiencethe customer service staff was always very professional, they are doing a exelent job.
RAYMOND S. | Overall ExperienceEveryone was very helpful. Will use this facility again if needed!
karen B. | Overall ExperienceChris was EXTREMELY helpful and this was our first move ever. He not once made me feel silly for asking certain ?'s or having him repeat himself. Very friendly and professional staff and management.
Regina O. | Overall ExperienceThe guy working at the desk is a nice guy, I was in and out in a couple minutes. Also, great hours.
Bryan W. | Overall ExperienceChris Miller, Manager, at this Facility, and All of his Staff, Especially Joshua, were Very Professional, and Knowledgeable about the Company, and Very Courteous, to Me, the Customer. I Highly recom
John C. | Overall ExperienceThe staff at this facility should have ten stars, Always polite on the phone, go above and beyond their duty, Thank you Chris and Josh!
RANDALL L. | Overall ExperienceManager Chris Miller and Kathy, his assistant, run a clean, efficient operation. I am a repeat customer, and because of Chris and Kathy I will be returning sometime in March. Bill Olofson
WILLIAM O. | Overall ExperienceChris, Josh, Michael and Pricilla were great to work with! Their conduct and caring natures are a credit to U-Haul! Five stars all the way for sure!
Paul J. | Overall ExperienceGreat staff! I really enjoyed doing business with them.
Jon Charles D. | Overall ExperienceTop notch facility. Friendly and helpful staff. My first choice for recommendation.
JAMES R. | Overall ExperienceWhen someone moves out with only a little more than a week used in the billing cycle, you should give refunds.
NANCY R. | Overall ExperienceWe were very happy with the service and the facility. The the young lady and manager Chris went out of their way to help us. Could not have asked for more. Thank you. Sunny
Sunny J. | Overall ExperienceCustomer service was great
Gabrielle K. | Overall ExperienceThank you for your services.
Jerri A. | Overall ExperienceEverybody on staff is excellent, helpful, friendly.
LOUISE G. | Overall ExperienceOutstanding!
Terry D. | ReservaciónYour people there are very professional & helpful. I would return there with any need.
Jo K. | ReservaciónUhaul greatly improved facility
RALPH S. | Overall ExperienceExcellent and prompt service!!! Have and would recommend to all my friends!!!
Gregory S. | Overall ExperienceChristopher is an excellent employee. He is informative, willing to answer any and all questions and is very personable.
Candra K. | Overall ExperienceSigns at the gates mention key cards, however, none were available at this location. Recommend adding all benefits to this location. Full price should include access cards.
Nick H. | Overall ExperienceChris, the local manager is very service oriented. He helped me several times when immediate action was required. I wouldn't consider using any other facility. Thank you so much. Robin lara
ROBIN L. | Overall ExperienceThis is the best storage facility I have used and the staff is just excellent.
LOUISE G. | Overall Experiencevery friendly staff
Mary N. | Overall ExperienceIf I need storage and/Or have moving needs, this is the place to go!
TIMOTHY P. | Overall ExperienceNice facility. Friendly, helpful staff.
Stewart T. | Overall ExperienceVery friendly staff always willing to help
Gisselle O. | Overall ExperienceFantastic service! Staff and facilities were perfect and made our move to Sierra Vista less stressful.
ANDREW J. | Overall ExperienceChris Miller is a big asset to your company.
GEORGE L. | Overall ExperienceChris, Josh & Alexis were all very helpful during my visits. We had (2) 10x15 units that were clean and easy access. We rented a 15ft. truck for 3 days for a local delivery. Everything was positive.
HAROLD H. | Overall ExperienceChris did a fabulous job customer service wise, helped put the car trailer on the truck. He also obtained a newer truck for our long trip from Arizona to Oregon!! Thank you Chris and U haul. Dean
DEAN M. | Overall ExperienceMet on lot as we drove up. Very professional and friendly. Great operation.
Ron R. | ReservaciónGreat staff !!
Joe S. | Overall ExperienceNo problems at all- very accommodating!
Stephen B. | Overall ExperienceGreat service.
Orson G. | ReservaciónThanks to Chris, My move was great!
Cynthia J. | ReservaciónU-Haul has always treated me well the facility was neat and clean the person that helped me had a great attitude thank you
DAVID E. | ReservaciónManager Chris Miller does a great job!!!
MARK D. | Overall Experiencenone
REBECCA D. | Overall ExperienceThem staff, especially the GM Chris?? Make this a great place. From day 1 his outstanding customer service assured me that I was in the right place. *GM is the location on HWY 92
SCOTT W. | Overall ExperienceAwesome staff, clean, informative, punctual.
DERICK T. | Overall ExperienceChris miller is a excellent person, any time we ever had any kind of problem its was resolved immediately,, thank you
MICHAEL H. | Overall ExperienceThe unit came in handy for me. Appreciate the staff as well. Thx, highly recommended.
Priscilla S. | Overall ExperienceVery helpful
Mary F. | Overall ExperienceCompletely satisfied with U-Haul and it has been a pleasure working with Chris the manager. He has provided excellent customer service. I highly recommend U-Haul.
LAURIE B. | Overall ExperienceDue to the nature of my receiving monthly paychecks it is appreciated if I could have until the 5th of each month to make payment -- also it would help if you would reinstate sending monthly invoices
RONALD A H. | Overall ExperienceI have only nice things to say about the staff. Everyone was very friendly and accommodating. No problems in any other way either. I'd use this facility again. Gracias.
RUTH A W. | Overall Experience