Josh and the whole staff were accommodating and understanding with all my questions and needs.
Mathew D | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Sedalia
Testimonials From Recent Customers
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Great customer service!!! Even helped scrape some ice off the windshield
MICHAEL OPlease explain the extra truck coverage better.
KIMBERLY WThe facility made no attempt to clear snow down the rows in between buildings. We were unable to get close enough to unload our vehicle. In an attempt to make it happen we almost hit the building across from the unit. Thankfully we didn't and left canceling the rental.
Randy T | First ImpressionsGive a total estimate on total moving cost. It's easier knowing our finances especially when families are traveling im and out of state.
KEYMARI CThe unit was very convenient with their 24 hour access. The customer service was also very friendly, and professional.
Eric L | Overall ExperienceThe personnel was very helpful and kind. Gracias.
THOMAS HThere seemed to be a paperwork/computer issue that took a while to resolve, but the agent was great.
DUSTIN OI had given the staff permission to save my card information on file, but I still called each month to pay my rent. I was disappointed when I noticed suddenly my card was being charged automatically; I had never authorized that. Now, we have moved our items out and returned the locks after my account had already been charged for the next month. I'm still hopeful I'll receive those funds back into my account. Also, lesson learned; only store in sealed plastic totes. The mice are relentless!
ELIZABETH G | Overall ExperienceMike was excellent walking me through all the steps !! Very nice guy!!!!
MARGARET OVery nice truck. Friendly staff. Staff recommended some local moving help that were terrific. ¡Gracias!
BRENT DEvery thing was great.
JERRY L | First ImpressionsThe people at U-Haul and today we're very kind and courteous and very helpful they said a great example for all other U-Haul places to follow they bring great credit up on themselves their store and the U-Haul name they ought to be highly commended thank you and look forward to using you again in the future
Christopher WThey are very helpful and friendly
ERIK SThe young man there was fast and efficient at checking in our truck. He was very polite, courteous and respectful.
BOBBY BWe have rented from this company twice. Would definitely recommend them.
KEVIN WFriendly and professional staff that made the process quick and easy.
Eric L | First ImpressionsThey started wrong on t h e mileage, not sure what a rental place expect from a truck rental, they want to do nothing and then want to charge $10 for a cleaning fee. Never has this has happened from other sites from Wahington DC, Virginia,Memphis, Dallas, TX. We use them for a lot of local rentals. If you Don't clean up something you may see yourself out of a job because there will be nothing for you to do. Keep that in mind.
joy wvery nice easy to return
STEPHEN SWith how many trailers they have on site, I agree with the manager that they need to have more than 1 pickup truck. 3 or 4 would be appropriate. Great experience, fast service and they met my needs without issue. If you need it for moving and storage these guys have it.
Eric HTrailer pick-up and drop-off was great. Both of the Uhaul representives did a great job of taking care of everything I need to make my experience excelent. I could give your guys more or extra stars I would.
BOBBY Aeverything was great
MONIKA BI would of kept renting but the rent was raised. It is getting crowded with all the trucks and trailers parked all over, not near as appealing appearance.
CATHY M | Overall ExperienceJosh, the guy at this location was awesome and I really appreciate all his help. He needs a raise!!!!
SCOTT WRaising prices was a deal breaker.
MICHAEL B | Overall ExperienceMike was awesome
SCOTT WThe personnel at the site are great uhual corp sucks. You take nothing into account when making a decision at at small town facility like this. Waited a year to get my rv inside and after a couple years storage you told me to get my rv out in a month. Having no where to put it I rented an outdoor space. Without a 110 volt to keep the batteries up they all went flat. So now I am replacing 1500 worth of batteries. I used uhual throughout my military carrier. I find the corp idea make more money regardless is a typical, "who cares about loyalty ".
RIK H | Overall ExperienceLiving in Houston maintaining a storage unit in Sedalia, Missouri was a bit challenging, but the staff was incredibly helpful the entire time I was renting there!
RAYMON T | Overall ExperienceI believe I have been a customer of UHAUL for over 40 years. This location, hands-down, is the best I have experienced. Not only is the staff friendly and professional, they make you feel welcome and appreciated. Absolutely the Best facility I have ever done business with!!!
Veronica W | Overall ExperienceEveryone there is so super friendly and helpful. I love dealing with them.
JEANETTE KThe guys were all great. They were knowledgeable and helpful. Laid back atmosphere and men that were humorous.
MARY SServicio al cliente de excelencia. Ten stars. Very clean facility and the staff was very knowledgeable about the equipment and my vehicle during the tow.
ASHLEY WEverything went great, very easy to get.
ROBERT CPre check trailer lights blinkers ,signals ,brakes...etc had issues with getting right side of trailer lights to function and was presumed it was my vehicle with the issue however the bulb on trailer was never checked so I took it upon myself to check and change it after leaving the yard but overall I'll rent here again for sure
TIMOTHY LYou all did a great job from beginning to end of sale and install!!! Great price and excellent customer service!! Sincere Thanks Dana Sleeper A Very satisfied Customer
DANA SThe U-Haul was not washed. Bugs all over the truck, it was severely out of line pulling to the left and had a bad exhaust leak. Needs to be checked out before driven. Also not wanting to start with key. Then when we said not clean for next customer, they wanted to charge us. No! Also check g in yourself is not right. Needs actual representatives. My rep in town was super but needs to be maintained.
Jackie WWish was less to have a lock cut off when lose key 50 is a bit high
ROSEMARY D | Overall ExperienceLoved the staff and the convenience of the Sedalia location! Fast check in and check out! Thanks so much!
Connie KStaff was helpful and kind . I will definitely be using this service again.
Matt TGreat experience
Ron C | Overall ExperienceOnly thing was not opening up until 8am 6 or 7 would helped but it is what it is.
matthew sThe staff was very helpful and friendly. They were way beyond any service I've used in the past. I would recommend this location to anyone looking.
Karen MSince this storage facility became a UHaul, we've been very satisfied with the service. Josh and Sam have been very helpful in helping us, and I definitely recommend this place for everyone's storage needs.
WILLIAM L | Overall ExperienceSamantha and Mike were very helpful to me. So thankful for their helpful ness.
Sharon RBest cleanest storage unit I have ever rented. The people were very pleasant to do business with..
Jack P | Overall ExperienceTotally different story at this location! It was clean, welcoming, and the person working was on site and knew what he was doing. I'd recommend this location to anyone!
Dawn Gvery helpful
Steve C | First ImpressionsVery nice professional business!!! Highly recommend!!!
Linda PWas a customer for 3 years before u-haul bought from previous owners. U-haul bought it and decided to evict us so they could convert our building into climate control and did not offer a solution for equal price we were paying. I felt we should of been offered 2 smaller units for same price were paying. Just another reason why ai hate and will always hate u-haul!!!!
BRANDON N | Overall ExperienceDon't be a single day late on your payments or you get a red lock on your unit and charge you a late fee and extra to take the red lock off. Will not be doing business with U-Haul storage again.
JOSEPH N | Overall ExperienceWOW WOW WOW!!!!!! Great father son team. They smooth out all the bumps getting the truck rented. Thank, Miguel Carrillo
Miguel CNo this father and son team knocked it out of the park when it came to making sure that the rental and return was a smooth process. I have had the best U-Haul experiences these past few days. Thanks Miguel Carrillo
Miguel CMike was great to work with. Very helpful.
Ron C | First ImpressionsI rent it for 4 day it was supposed to be a 10. For 1995. They gave us a 15 ' for 2995 . Gave a 100. Deposit plus $15 insure. A day. Only put 16 miles on it and it cost another 119 when returned I don't think you should be charged 15 everyday. And I shouldn't have uo pay for a bigger truck then I wanted
Scott MThis is definitely my favorite experience with U-Haul.
Veronica W | First ImpressionsU-haul comes in and takes over and makes a working product turn into garbage. I will not ever rent from or recommend this facility.
JARED J | Overall ExperienceI'm satisfied, very thankful They accommodated me , greatly
James HI was evicted from my storage unit with no reasonable alternative. I had been a customer of Winchester Storage for many years, and in fact provided the design of the building layout to the previous owner. I am not pleased at all with U-Haul's actions forcing me to find storage somewhere else.
JOHN G | Overall ExperienceYour typical run of the mil storage facility. Plenty of space for moving a big 26' uhual around. Staff was cool, came in clutch when a particular storage down the road was unable to get the gate situation figured out. Over above average.
Robert R | First ImpressionsOnly issue, 30 days notice may seem lot. However, since it was unplanned by us, to unload a large unit that had been ours for 3+ years is very difficult.
DENNIS P | First ImpressionsI told them there was a water leak in the roof and within minutes of me saying it they were already fixing it. Drop-off was quick and painless.
Andrew LSam was awesome!! She made everything quick and easy. Very friendly and very helpful!!
SHERRY H | First ImpressionsWorst experience ever! Since U-Haul took over operations from Winchester Storage, my account was messed up. My automatic payment was cancelled. Poor customer service. I emptied the unit and cancelled it, which took on a whole new meaning of frustration due to lack of customer service and communication. I still have not received any documentation from this company regarding my closed account.
MICHELLE S | Overall ExperienceThe staff are very helpful. I really like the hours of operation.
BART K | First ImpressionsVery professional and knowledgeable. Was well pleased with the entire staff. Facility looks immaculate! Seems to be a well-run facility with a caring staff.
LINDA J | First ImpressionsNo improvement needed, excellent service!! I'll definitely be back next time I need a truck or trailer!!
KEVIN FIf they need your help, give it. But when they are doing a great job, stay out of their way, except for long enough to say, "You're doing a really good job -- and I just wanted you to know it's really appreciated".
Ken PKeep Joshua and his excellent management skills develop extra large 15 x 40 storage spaces to lead first ever in Sedalia market dominance.
John Hmy charges were higher than i was told
Beth MTruck was all over the road and it shifted bad.
David MI really liked the guy who owned it before let's see if you guys meet up to his standards and ratings I gave him 6 stars out of 5
SANDRA C | First ImpressionsVery nice people would go there again.
Patty TVery friendly and nice staff.
Misty H | First ImpressionsStaff friendly acomidating and very helpful.
CAROLE C | Overall ExperienceAll the staff have been very helpful.
CAROLE C | First ImpressionsI really have only rented trucks from this company. I had a storage unit at this location in sedalia. It was a local owned business at the time. I really try to stick with local. UHAUL is not that at all. Big corporate owed company. So I was not interested in keeping my storage unit there.
JEFF C | Overall ExperiencePaid bill.
PHYLLIS D | First Impressions