Customer Reviews for U-Haul Moving & Storage of Saskatoon

2,075 comentarios

2310 Millar Ave   Saskatoon, SK S7K2Y2

(306) 808-1983

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(306) 808-1983

2310 Millar Ave
Saskatoon, SK S7K2Y2

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Everyone was helpful and very nice. Check was awkward, compuers were slow. That was not the fault of the staff.

Doug G.  |  First Impressions 
Clasificación:
5.0

Computer problems caused delays. Every person I dealt with at Uhaul were exceptional, the dealers, the Uhaul store and the sales people at uhaul.

Doug G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler L. 
Clasificación:
3.0

The site had no lights. Very frustrating to find. The trailers door was rough to close.

Jeff E. 
Clasificación:
5.0

Very helpful

Rhonda C. 
Clasificación:
5.0

You could have more moving carts available given the large number of storage lockers.

Ted S.  |  Overall Experience 
Clasificación:
5.0

Very professional and fast service totally impressed

Terry M. 
Clasificación:
5.0

Was good service

Gloria P. 
Clasificación:
4.0

No complaints.

Daman K. 
Clasificación:
5.0

Felt it was very good

Lide B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony M. 
Clasificación:
2.0

Stay open later like Winnipeg

Jade L. 
Clasificación:
5.0

Nada

Crystal F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

It wasn't immediately clear where the trailer was to be dropped off. They did have a lineup for truck returns.

Steven S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett G. 
Clasificación:
5.0

Winter tires are crucial. The drive to Edmonton was extremely dangerous and the poor tire conditions did not help. Overall great customer experience, just low quality on the equipment.

Shannon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaleesa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

lawrence F. 
Clasificación:
4.0

The entrance store is too narrow to allow getting moderate sized items in. It would be great if you're able to widen it up at least to the same size as the ones in the storage areas

Luis Felipe C.  |  First Impressions 
Clasificación:
5.0

It was easy pick up and drop off and the customer service was excellent

Jobin V. 
Clasificación:
5.0

All great

Rodney A. 
Clasificación:
5.0

I was given a map to find my unit, but a worker showed me how to get there through both doors first , which was very helpful as I would have got lost with no help. The dollys really helped with our unloading of the truck. Convent storage access hours.

Stephanie G.  |  First Impressions 
Clasificación:
5.0

Nothing, I thought service was friendly and very helpful

Sierra H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Grant G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Graham C. 
Clasificación:
5.0

I like the kilometre guide to help with refilling the amount of gas

Neil E. 
Clasificación:
4.0

Trailer was really dirty and the running lights blew the fuse in my vehicle. Needed to find a store for a replacement fuse. Staff did provide free use of magnetic lights. That was very appreciated.

Skyler J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Polax L. 
Clasificación:
4.0

El cliente no dejó un comentario.

HARKIRAT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitch R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT H. 
Clasificación:
5.0

Location was fine, but I am VERY disappointed with UHAUL as a company, I will never use them again, and I will actively deter anyone I know from using UHAUL.

James R. 
Clasificación:
2.0

Rental van was covered in 3” of snow, and had all season tires that where close to replacement. Service from staff was efficient but not personable. I don't require people to bend over backwards with customer service, but I do expect that, if you are working at a job, you make eye contact, smile and thank your customer for their business. On a positive, the person I met when dropping off rental, at the same location was very good.

FONTAS K. 
Clasificación:
5.0

Using the app was a failed experiment. The app said I should "pick up my truck from the account dashboard", but there was no such option. If I arranged for a time before staff were on site, I would have been unable to get the vehicle! Good thing the staff on site quickly got me going, but the app left a real bad impression on me. Moving time is anxious enough!

Jeff Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
1.0

Bcz I hire for 3 hours but come early in only 2 hours but they can charge for 3 hours so I don't like it bcz it is not fair bcz then we hire only for 1 hour and after we use for 3 hours and paid for extra time charge it is better I think

Milankumar U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michelle C. 
Clasificación:
5.0

engine light and service airbag light were both on. otherwise no issues

Donna H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene N. 
Clasificación:
4.0

Explain the after hours fee when booking. It was not clear that I would be charged extra just for booking right before closing

Aurora N. 
Clasificación:
5.0

Great service and a quick transaction.

Doug U. 
Clasificación:
4.0

So fast and easy. Great customer service. Gracias

Lisa P. 
Clasificación:
1.0

A day before I left, they said they didn't have 10 footers and told me I could drive to Prince Albert and pick up a 10'. They gave me a 26 footer instead, but the tires were basically bald. Basically no tread/grip, and expected me to drive in icy/snowy conditions. I had to drive 800k and we slipped slided the whole way almost hitting the ditch and dying every 30 minutes. Change your tires unless you want people dying using your equipment in the winter. These vehicles would not even pass inspection.

Caleb B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D. 
Clasificación:
3.0

Was missing the dolly

Breanna B. 
Clasificación:
4.0

This Millar location was able to salvage what was going to be a terrible day. I had made a U-Haul reservation online at a different location, AJ's Salvage, for 9am Monday morning counter pickup. AJ's website says they open at 8am. I show at 8:45am, no one there. 9am and still no one to open the office. There are now a half dozen other people waiting, all in various degrees of frustration and confusion. By 9:20am I could wait no longer. I had a very small window of time to do things that day and his ineptitude was eating into it. I phone the Millar U-Haul location and the gentleman 8n the phone was very helpful and reserved me truck for when I arrived. I managed to get the move done but not without extra costs and headaches. I used way more mileage than I would have, plus instead of being 2 blocks from my daughters school to pick her up at 3pm, I'm stranded way out in the north industrial area and had to take a $20 uber to pick her up, an hour late, thanks to AJ's. Millar location did a good job, but it wasn't enough to change an overall horrible expierence. U-Haul should take note of who is the face of their company. I won't be renting from any Uhaul location after this and will share this bad expierence with whoever I can.

Andrew C. 
Clasificación:
3.0

fuel on the gas gauge was incorrect. I spoke to your employee and he pretty much didn't care . claimed it was at half I indicated it was below half . i took pictures he said it was close enough .... your fuel system is terrible. have the truck full when I pick it up and I will return it full cant use a gas gauge as have been a small variation could be up to 30 dollars in fuel.... i am sure this is not the first time this has come through.... its easy for me because I wont be back

william K. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Teddie T. 
Clasificación:
3.0

Better access and more moving carts for your storage lockers

Ted S. 
Clasificación:
3.0

The first gentleman i dealt with was difficult and not very good with customer service. I had my credit card on file and i thought i could just tap to confirm payment with my phone. Sadly i could not. He expected me to drive back 45 minutes to get my card. I was lucky my buddy had a card on him. There was no mention anywhere i saw to ensure my card was with me due to no tap. The gentleman in the evening was much easier to deal with. He explained things so much better to me. His customer service was amazing. Moving is stressful enough nevermind having to deal with someone who seemed to be bothered that he was working on a Saturday and would rather be anywhere but there. The evening gentleman was happy to be at work, treated me like a valuable customer. He deserves all the praise.

Tammy B. 
Clasificación:
3.0

The rental price for this trailer was 4 times higher from hope bc to Saskatoon sk. Than if i rented it from Saskatoon sk to hope bc. Ripoff . the attendant in Saskatoon said that this was the highest rental price he has ever seen. Ripoff. $2400 compared to $375. Ripoff

Rob N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
1.0

Poor management by staff that's why I will not recommend or use their services in the future as they first confirm my booking later before one day changes my time due to which I have to paid extra money to people's who we're helping me and staff told me they will give me 50$ credit later which they refuse totally unprofessional

Gagandeep S. 
Clasificación:
1.0

First confirm my booking then before that day changed my time … previously told me give 50$ credit later didn't gave it to me that credit so use another truck in the morning to move my stuff and after that for big stuff I used 26 feet …. So overall it was not a good experience

Gagandeep S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nancy M.  |  Overall Experience 
Clasificación:
5.0

The guy that helped up was super friendly. Polite . I wish I knew his name. To fully review him. Will definitely recommend!

SHANNON E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mitch L. 
Clasificación:
5.0

All was well and really no improvement needed. Employees were polite and courteous.

Alyson R. 
Clasificación:
3.0

El cliente no dejó un comentario.

John-Duncan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esabelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

lulzim A. 
Clasificación:
5.0

The manager isn't very pleasant when I talked with him over the phone I don't understand why a government SGI issue temporary drivers license wasn't adequate for a rental of the truck we needed a piece of paper with other I'd wasn't good enough without a picture ? It's what the government protocol is til the new one comes how about you folks get on the reality train and go by the rule of that provinces guidelines dummy up also the staff aren't very nice to deal with kinda snobby and act like robots otherwise it was ok..

James J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dianna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILL L. 
Clasificación:
5.0

Everything was awesome. When we picked the truck up, the young guy was so nice and friendly. When we dropped it off the man was just so pleasant. It was awesome.

Amanda H. 
Clasificación:
5.0

Long line up at the beginning of the day. In my experience.

Jeffery Y. 
Clasificación:
3.0

Sliding access doors not available, making it very awkward to access my unit

Glen P.  |  First Impressions 
Clasificación:
1.0

Please hire more staff to handle customer intake. The poor review is not a reflection of the stellar gentleman working that day, but of poor business practice.

Daniel Joseph J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sandra T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne D. 
Clasificación:
4.0

Everything was good.

Barkley T. 
Clasificación:
5.0

El cliente no dejó un comentario.

sherry C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laureea K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fern Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clara B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Russell H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emmanuel N. 
Clasificación:
3.0

Have the truck cleaned and disinfected.. I foundation open diaper rash cream container, used. I also found food behind the seats, dirt and debris in the box of the truck and the truck was only 3/4 filled with fuel

John Y. 
Clasificación:
5.0

They were helpful during our move-in. Thanks!

Tanya L.  |  First Impressions 
Clasificación:
5.0

Nothing, very helpful staff.

HERRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aileen H.  |  Overall Experience 
Clasificación:
3.0

The original truck I was assigned did not have an up to date commercial inspection done on it. The gentleman I was dealing with kept pushing me to take it “and just make sure to drive nicely and no one will stop you”, “chances are you won't get stopped”. I hold a commercial drivers license and if I would have been stopped, it would have been my fine and my demerit points, never mind the repercussions I would face at work. It was a very unprofessional experience. However, after further pushing, the gentleman “would see if they have a different truck available but there are no “guarantees” “, and it turned out there was another available truck they switched me to. When I returned the truck, the unit that was missing the commercial truck inspection was being returned at the same time by someone else, so they still sent the truck out without the proper, updated, inspection. Commercial inspection requirements exist for a reason.

Justine Y. 
Clasificación:
1.0

Very inconvenient. False advertising, didn't provide with proper storage. Canceled booking last minute and made us drive to another town, 2 hours away and back. Waste of money

Imran D.  |  Overall Experience 
Clasificación:
3.0

When I booked my uhaul I thought I would get the specific uhaul I selected, but instead was informed 48 hours prior to pickup that my trailer was not available. I had to downgrade to a smaller trailer. When I arrived to pick up this trailer, it wasn't available until 45 minutes after my selected pick up time. The experience was frustrating and made my move significantly more complicated and inconvenient, namely because I couldn't fit all my stuff into the smaller trailer. I would prefer to rent elsewhere in the future.

Mason S. 
Clasificación:
4.0

Have a sign at/near entrance to lot regarding where to leave/park vehicle (with attached u-haul) while processing drop-off. Felt like we were in the way no matter where we parked.

Laurel B. 
Clasificación:
1.0

The Menager at the store is a Big Idiot not happy with his service at all he is the wors Menager I ever deal with He have 0 respect

Lulzim A. 
Clasificación:
1.0

After 1 month of reservation they canceled last minute saying it isn't available. Had to drive 2 hours away to another town and back to get another truck. After reaching the destination the storage that was allotted to us, the front access was apparently under construction and they only gave us one way from the back which was way too small that no item could go through. Basically a waste of time and money as they falsely advertised that we'd get a storage for our stuff which we didn't.

Imran D.  |  First Impressions 
Clasificación:
5.0

Good place to do business.

George S. 
Clasificación:
4.0

I think before someone actually rents a unit that they get a chance to see it first cause I am not happy with the storage I got its way to small I have more stuff to storage not sure if I can change the size now because everything settled

Tennile G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Micheal D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruno K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jagmat singh A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan A. 
Clasificación:
2.0

Prices are hard to beat but don't expect good customer service.

Preston K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olabanji O. 
Clasificación:
1.0

Needed a space for a time, moving location was not ready. Offered an 8'x10' space (I rented a 26' truck for a reason). Nothing larger available. Worker was rude, not accommodating. Space that was available was impossible to access and a complete maze to access (not sure who thought the design was a good idea…) Asked to rent the truck for longer and was refused.

Jason W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darren E. 
Clasificación:
3.0

El cliente no dejó un comentario.

ross F. 
Clasificación:
5.0

Incredibly positive experience. Clean facilities. Clear signage. Friendly Staff. Easy App. 5/5!

Nathan K. 
Clasificación:
4.0

Only frustrating thing was our unit was right next to the new sliding doors, but they were not operational for the whole time we used the unit, so it was a lot of walking back and forth to bring stuff in and out. I know that's probably out of your control, it was just a bit annoying

Finley T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad L.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Nancy M.  |  First Impressions 
Clasificación:
5.0

Thank you so much for all your help. All the uhaul people we dealt with have been lovely and made a stressful situation much better. Appreciate all you do

Amanda S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Verna U.  |  First Impressions 
Clasificación:
5.0

Because of some construction inside we were put along way from an access point but for the most part everything was great.

SANDY V.  |  Overall Experience 
Clasificación:
5.0

Awesome Service hundred percent

DENNIS O.  |  Overall Experience 
Clasificación:
3.0

The storage unit was very difficult to get to u loading my belongings down long hallways with only one entrance was inconvenient. But the workers were amazing and helpful.

Misty H.  |  First Impressions 
Clasificación:
5.0

Would use again forsure

Jennifer S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt K.  |  Overall Experience 
Clasificación:
3.0

Gave us a storage at the far back so wasn’t very convenient, and I could have used a bigger unit

Richard P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcos S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

MaryJoyce B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheila f.  |  Overall Experience 
Clasificación:
5.0

Amazing place

Gwen T.  |  Online Move In 
Clasificación:
4.0

24/7 365 access be better than only from 7-7. Staff were courteous and worked well together which streamlined the paperless paperwork.

Donovan H.  |  First Impressions 
Clasificación:
3.0

Wish hours were extended and all doors were accessible, had to walk long ways to access locked was inconvenient, but staff was very nice and helpful.

Jagjit singh N.  |  First Impressions 
Clasificación:
2.0

Open some bay doors so a guy has proper access to moving his belongings into his locker. Couldn't store a bunch of my belongings because of poor access. Front desk guy was useless and of no help at all.

John F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley G.  |  Overall Experience 
Clasificación:
3.0

The storage information seems to be centralized so not all the online booking information is accurate regarding specific storage facilities, but the space is clean and bright.

Kae B.  |  First Impressions 
Clasificación:
5.0

It was a smooth process. People were friendly and efficient. Overall great experience.

Veronica L.  |  First Impressions 
Clasificación:
5.0

More direct access to the storage unit.

VINAYAK P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica L.  |  First Impressions 
Clasificación:
4.0

Going in the bilding up hill

DENNIS O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlotte M.  |  First Impressions 
Clasificación:
1.0

We actually didn't use the storage unit. I have reviewed you once before with all excellent now it's all bad don't know how to stop the texts from coming which is kind of ticking me off

Kathy G.  |  Overall Experience 
Clasificación:
5.0

All though we didn’t actually use the unit with the construction we felt it was difficult to get to but would have been a good option

Kathy G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Malka S.  |  First Impressions 
Clasificación:
5.0

Was very happy with the facility clean with easy access a trolley was supplied making hauling much easier

Allan P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila f.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

TODD A.  |  First Impressions 
Clasificación:
5.0

I have had problems in the past with renting from u haul from independent dealers. But through your office it was smooth and painless. Thanks for your efforts.

Allan P.  |  First Impressions 
Clasificación:
4.0

The employee was quite helpful and courteous

Sean R.  |  First Impressions 
Clasificación:
5.0

I was the director of Human Resources in a large corporation, John and his assistants were incredible. They are an asset to the company and what keeps this location operating at peak efficiency. Uhaul main office should support them so they can continue their high standard of operation. I noticed that they could use additional staff on a number of occasions that I was attending to my storage lockers, renting trucks or trailers. They we're all very busy with customers and yet they continued pushing to the extreme to assist everyone in an a timely and friendly manner. John's work ethic and the staff's were top notch and demonstrated that they would do anything to help customers above and beyond most companies standards. If our employees did as much as these individuals do on a daily basis It would have made my job much easier and I could attend to more significant issues. It was a pleasure to do business with this group and would recommend this location to my friends an associates. I would tell them this group no matter who the customer is will always get the best care possible even it's their first time coming to Uhaul on Miller Ave in Saskatoon. Saskatchewan. Well done to the the team on Miller and thanks for what you do!

Peter D.  |  Overall Experience 
Clasificación:
3.0

I was told completely different things bypeople between phone calls and one person in particular was not helpful what so ever and rude you guys should have a system where ypu can add a payee to do online payments and a email or somthing reminding ypu your payment is approaching

Carley E.  |  Overall Experience 
Clasificación:
1.0

After driving 2 days with a jam packed 6× 12 uhaul trailer They did not have a large storage unit for us as per our reservation . They agreed to give us 2 plywood storage units for our household items My son and I unloaded the trailer into the 2 boxs in the ice and snow covered parking lot in negative 15 degrees Celsius Not impressed and will never recommend uhaul to anyone EVER

Derek S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mathew W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikolay M.  |  First Impressions 
Clasificación:
1.0

There was no loading bay. Access to the building and unit were through small doorways and tight hall ways. There is a support post in my unit right by the entrance. The building is dark and it's difficult to see anything.

Peter H.  |  Online Move In 
Clasificación:
5.0

Above and beyond anything I could've imagined as a first time renter for storage. Truck renting was also pretty smooth. Highly, highly recommended!

Cameron R.  |  First Impressions 
Clasificación:
5.0

The staff was great. There attitude of going over and beyond to help me was so appreciated.

Sylvain D.  |  Overall Experience 
Clasificación:
5.0

Exceptional service

Lawrence G.  |  First Impressions 
Clasificación:
3.0

This specific site would get 5 stars from me only of I could access my unit at stated hours "5am -10pm daily, but apparently I cannot??

TRACIE S.  |  First Impressions 
Clasificación:
4.0

I noticed a small water leak coming from the ceiling just outside the doorway to my unit (1047).

Robbie B.  |  Overall Experience 
Clasificación:
5.0

I have used u haul on mre then one occasion and everything I have been treated respectfully and quickly and efficiently I have no complaints thank you to all the staff

Theresa L.  |  Overall Experience 
Clasificación:
5.0

Great!

Edgar P.  |  First Impressions 
Clasificación:
5.0

John was excellent! I wasn't very nice when I got there, but he was very patient with me and he solved my dilemma and I was able to unload my trailer get everything I needed done. Thanks John!

Michael B.  |  First Impressions 
Clasificación:
2.0

Returned my uhaul in clean shape was told by a agent that my mileage would be covered due to inconvenience of uhaul truck not in my area had to drive 1hour away to get my uhaul then when return it find out I am being charge an excess 169. $ when i already paid 322.76 How is that fair I will never use uhaul again and i wonr recommend

Annette L.  |  First Impressions 
Clasificación:
5.0

We were treated really well. The store manager was friendly and very understanding of our needs 

Natalie L.  |  First Impressions 
Clasificación:
5.0

When I needed a storage facility in the last minute, this was the place. The hours of business were also convenient for a Saturday. My first month was free, I loved it. Thank you so much.

Donna P.  |  Overall Experience 
Clasificación:
3.0

I didn't actually get to store anything with uhaul TVs unit was not big enough for my items. The particular staff member I delt with john Macdonald I believe his name is I would like to give 10 stars to....he is exceptionally helpful and patient. Very knowledgable and genuinely the reason I keep coming back to this uhaul facility. Staff like him should be mandatory....Thanks John and uhaul for all the help with my many moves!!

Kristin W.  |  Overall Experience 
Clasificación:
4.0

It was much easier than I thought it would be to move in, even as a senior working alone. ¡Gracias!

Robert T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ferdinand T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  First Impressions 
Clasificación:
5.0

Alice went all her way to shoe me how to use the pass card and what will happen if I did not do the right thing. She was very helpful in showing me the storage.

Maria O.  |  Overall Experience 
Clasificación:
1.0

It was terrible!! First the guy at the front finalized everything with my ID and got a lock and gave me to access keys can you show me where to go so I had to walk all the way around the building finally came back ask him to show me told him that I’ve never been here so I need some help then I get into the access to look for 1066 there was no 1066 so then I go back into the office he says that he’s too busy with customers to show me where my locker is so I said fine get me out of it I didn’t want to do it and so I cancelled everything and I will never use U-Haul for storage

Sheena K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robbie B.  |  First Impressions 
Clasificación:
1.0

Storage units were way smaller than let on in the ad, access was absolutely awful, and the staff was slow, unmotivated, and unhelpful... had find another storage unit, and just bought an enclosed trailer right after so I never have to deal with these clowns at Uhaul ever again

KURTIS P.  |  Overall Experience 
Clasificación:
2.0

Despite checking in online and setting up an alternate account access for my son, they had trouble finding the account and said I had to be there as he was not registered. In the end they phoned to confirm with me but the process was lengthy and frustrating given we followed their directions. Did not know the storage was not accessed from outside. An apartment's worth of items had to be moved down two long hallways - they did provide a dolly. Also the size I ordered on the phone was not big enough despite explaining contents so had to upgrade to a bigger size at a higher price.

Sheila K.  |  Online Move In 
Clasificación:
4.0

It would be nice to have access after 7pm with my access card, as i drive from prince albert to drop things off and sometimes can't make it there by 7pm.. So that's the only con of this wonderful facility, very nice staff.

Krista L.  |  First Impressions 
Clasificación:
5.0

Can you give us an estimate on an annual rate for the 10 x 14 space we had?

Robert H.  |  Overall Experience 
Clasificación:
5.0

Was having some troubles with one of the last bookings but the lady at the Millar site I'm very sorry I forgot her name , she was very helpful so patient she saw I was having trouble getting through to the main office and she took over with her phone for a Sunday afternoon close to closing she helped us out ..salamat we really appreciate the help will be back and will refer others

Theresa L.  |  First Impressions 
Clasificación:
5.0

Definitely great experience. Actually affordable compared to years ago. Aside from no cruise control and fuel economy great

Blair H.  |  First Impressions 
Clasificación:
5.0

Great service with heated storage for the same price as unheated space elsewhere.

Brent S.  |  Overall Experience 
Clasificación:
2.0

i reserved a 10*14 unit about a month ahead and called few times later to confirm it as I was bringing stuff from a small town 2 hours away and didn't want any disappointment. each time I called staff confirmed my reservation. even on the date of move I called the facility and the lady on staff confirmed the reservation and didn't mention anything about it being not available. few hours later when i reached the facility they said unit was not available, I had to cram my stuff into a smaller unit of 10*10 and ultimately had to buy another unit 10*5 additionally paying 80$. Also staff didn't' offer any insurance despite asking multiple times. now some of my cushions are permanently damaged and I request U-HAUL to pay my damages and reduce the the rental fee. During the whole process staff didn't' offer any apology but was confrontational.

PRADEEP A.  |  First Impressions 
Clasificación:
5.0

Great to have heated indoor storage at very reasonable rates.

Brent S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl M.  |  Overall Experience 
Clasificación:
5.0

if only the access hours will be lengthen in the future, it will be great.

Rosalyn S.  |  First Impressions 
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