Customer Reviews for U-Haul Moving & Storage of Sanford on Rinehart Rd

4,324 reviews

1811 Rinehart Rd   Sanford, FL 32771

(407) 936-7867

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(407) 936-7867

1811 Rinehart Rd
Sanford, FL 32771

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The service was great.

Prabhu P 
Rating:
5.0

Alexandra Was Great. So Helpful & Attentive.

BRE C 
Rating:
5.0

Customer did not leave a comment.

alexandra c 
Rating:
5.0

I would give all your staff a raise.

Jonathan C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas B 
Rating:
5.0

Customer did not leave a comment.

Camy K 
Rating:
5.0

Customer did not leave a comment.

Deborah A 
Rating:
5.0

Customer did not leave a comment.

Giovani R 
Rating:
5.0

Customer did not leave a comment.

Debra L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber W 
Rating:
5.0

Customer did not leave a comment.

JAMILLIA J 
Rating:
4.0

Customer did not leave a comment.

Christian S 
Rating:
5.0

Customer did not leave a comment.

Timothy M 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Customer did not leave a comment.

Stephanie H 
Rating:
5.0

Customer did not leave a comment.

eric o 
Rating:
5.0

Excellent !!!

Jose D 
Rating:
1.0

Service rep was rude! My wife has a unite for some exercise equipment, that she is selling and I needed the unit number and code so they could pick it up. I am not authorized and I had my wife on the phone but she said my wife had to call in or pick up her phone!! The rep tried 3 times then told me all she has to do is answer her phone!! She had things to do and did not have time to play around

Kevin H 
Rating:
4.0

Customer did not leave a comment.

Loretta B 
Rating:
5.0

Customer did not leave a comment.

John P 
Rating:
5.0

Manager super knowledgeable and helpful

David N 
Rating:
3.0

We're not happy, we were quoted a price for a van. When we returned it went from about $23. and some change to over $35. We kept the van for less than a half hour. Drove it for less than 7 miles round trip. We were charged for gas and told after the fact we should have took a picture of the gas gauge to prove how much gas we used. There was also confusion understanding the U-Haul agent, maybe that added to the lack of communication We have used U haul many of times and felt we were nickeled and dimed to increase the charge.

Rowland R 
Rating:
5.0

Customer did not leave a comment.

Alex D 
Rating:
5.0

Customer did not leave a comment.

Jennifer J  |  Overall Experience 
Rating:
4.0

I filled the gas tank and returned the truck with more gas than when I picked it up. I had hoped for some reduction in my bill because of this.

Don B 
Rating:
5.0

Staff was fantastic!

Robert D 
Rating:
5.0

Customer did not leave a comment.

RICHARD D 
Rating:
5.0

Customer did not leave a comment.

Lisa B 
Rating:
5.0

Customer did not leave a comment.

Clinton H 
Rating:
2.0

Customer service was very bland. Was it pleasant experience at all?

MARTY S 
Rating:
5.0

Nothing

Shante G 
Rating:
5.0

Alexandra was great

ROB S 
Rating:
5.0

Customer did not leave a comment.

Gumer R 
Rating:
5.0

friendly and professional staff

WILLIAM F 
Rating:
5.0

Customer did not leave a comment.

Thomas K 
Rating:
5.0

Customer did not leave a comment.

Angela-- D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nanette E  |  Overall Experience 
Rating:
5.0

Customer Service reps were fantastic. Highly recommend the Sanford Lake Mary U-Haul location for your moving needs.

debra b 
Rating:
5.0

Customer did not leave a comment.

Nanette E 
Rating:
5.0

The cost was very, very high! The value to cost was not there. I could have bought a used trailer for $900.

frank l 
Rating:
5.0

Very good!

william w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elaine A  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

vincent f 
Rating:
5.0

Customer did not leave a comment.

Sandy B 
Rating:
5.0

Customer did not leave a comment.

cheryl b 
Rating:
1.0

Odometer reading was wrong and when returned they charged us for driving almost 400 miles when we only went 44. The truck was only out for 3 hours, to drive this many miles in 3 hours is physically impossible. Will change my review if dispute is resolved, so far all I have is "you signed a legal contract".

Cindy G 
Rating:
5.0

Customer did not leave a comment.

Arcel G 
Rating:
5.0

Customer did not leave a comment.

Manuel M 
Rating:
5.0

Customer did not leave a comment.

steve h 
Rating:
1.0

They didn’t have the truck. Then tried to overcharge me.

Jyajha b 
Rating:
5.0

Maintain current standards.

Gerard S 
Rating:
4.0

Customer did not leave a comment.

Trevis W  |  Overall Experience 
Rating:
5.0

First time at this location, no disappointments. I have also been treated well at my normal location (orange city). I think the lady there has been with u haul since they had wooden wheels,hahaha. Both pick up and drop off went smooth.

Mike T 
Rating:
5.0

Very nice doing business with U-Haul, quick and professional.very happy

Yadira v 
Rating:
5.0

The front desk assistance was above a 10 and 5 stars highly recommend

Brenda R  |  First Impressions 
Rating:
5.0

This location is large, easy to get in and out of, and the staff could not be nicer or more helpful. I highly recommend this location of all of your U-Haul needs.

WILLIAM F 
Rating:
4.0

Everything was great

Sandra G 
Rating:
5.0

Customer did not leave a comment.

Lindsey S 
Rating:
4.0

Satisfied with the service. Thank you

Benetta D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
5.0

The whole process was flawless from beginning to end. The office staff was courteous and professional. Alexandra and Donald are two of the best in the business. The location is handy as well. Access to the units and elevators is easy. The website links to people that can load and/or unload, and G & B was the business we chose. They were incredibly good as well. You will be glad if you choose this team.

THOMAS L 
Rating:
5.0

We have used the U-Haul facility at Rinehart Rd. In Sanford Fl 8 to 10 times in the past 12 months and found Alexandra, Donald and others to be friendly, helpful and professional. We would recommend them.

pam F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise P 
Rating:
5.0

The staff was amazing especially the manager. She was very helpful made my experience renting my van and storage space very smooth. She’s very knowledgeable of procedures and equipment. Top tier service thanks again.

Bebiane G  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

kesha d  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claudia P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MILES S 
Rating:
5.0

The Manager and her staff were very friendly and helpful.

Michael B  |  Overall Experience 
Rating:
5.0

Everyone was super nice

jaimie a 
Rating:
5.0

The manager and her staff are excellent!

Michael B 
Rating:
1.0

This was a horrible experience. I will be filing an official complaint. I had to take my daughter to the urgent care do to a rash she got on her body from possible chemicals or pet feces,or urine. The condition or the rental we were provided was unacceptable.

Eddy S 
Rating:
5.0

Don helped me at this location and not only was he kind but was considerate and super helpful. Was trying to line up a timeframe to pick up furniture and when I called the truck was still in use by another client. He confirmed with the person renting it the time that they'd be dropping it off and called me back once he'd confirmed they'd be bringing it back so I could plan accordingly and called me back shortly after id spoken with him to advise the time of return. The young lady there was very nice, thorough, and quick as well. Both were super helpful throughout the process-and Don helped me once before providing the same great experience as this visit. Thank you folks!

SHARIA M 
Rating:
5.0

The personnel managing this U-Haul location are fantastic! Always helpful and super professional. I would highly recommend either their storage or use of rental equipment. Even if you have to drive out of your way, it’s worth the peace of mind!!

Joshua P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mohannad s 
Rating:
5.0

I have heard that Amazon isso successful because they make it so easy for customers. YOU MADE THIS SO EASY FOR ME!! The online interface was easy, and the service at the location to get me going was quick, friendly and professional. The drop off was so easy I was completely surprised. The rate was good for our need. I am now a BIG FAN!!

Kevin H 
Rating:
5.0

Customer did not leave a comment.

Tonya B 
Rating:
5.0

Customer did not leave a comment.

James C 
Rating:
5.0

Very helpful young lady and lots of patience dealing with me and all of my questions! Thank you again!

Sheila W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexander R 
Rating:
5.0

The customer service team where amazing and the pick up the manager was awesome .

ibrahim m 
Rating:
5.0

Customer did not leave a comment.

Jack K 
Rating:
5.0

Great costumer service

Jaime M 
Rating:
5.0

Customer did not leave a comment.

Jubril T  |  Overall Experience 
Rating:
5.0

Nothing. Always excellent service! Thank you.

janis g 
Rating:
3.0

The lady at the counter was not very friendly.

Rafael G 
Rating:
4.0

Customer did not leave a comment.

Charles K 
Rating:
5.0

Customer did not leave a comment.

Dixon Q 
Rating:
5.0

Customer did not leave a comment.

Andrea P 
Rating:
5.0

Great service! Staff was extremely helpful. Thank you.

JEAN-PHILIPPE Z 
Rating:
5.0

Great customer service. Clean facility. Will return for future rentals

Nino E 
Rating:
5.0

Customer did not leave a comment.

Rick M 
Rating:
5.0

I'm a repeat customer to this location. From the front desk staff to the person who checks in your return, the service is excellent. Highly recommend. The location is convenient; easy in/easy out.

Phyllis G 
Rating:
5.0

No comments

DAVID T  |  Overall Experience 
Rating:
4.0

We use a truck from this location each year for our annual fundraiser gala to move items from the event location at the Orlando Lake Mary Marriott back to our campus 1055 AAA Drive, then return the truck after, a distance of approximately 9 to 10 miles total. The approximation I gave on pick up was 15 to be safely in that range. I received my paid invoice via email, the mileage we were billed for was 30 miles, I believe the mileage must have been misread either at pick up of drop off. I tried call the location but was redirected to customer service, they said they would review and get back to me, waiting on that response.

Kim M 
Rating:
5.0

Customer did not leave a comment.

Eric S 
Rating:
5.0

What a great U-haul location. Employees were great, truck was great. Thanks for a great experience!

Michael W 
Rating:
5.0

Customer did not leave a comment.

Jaimie P 
Rating:
5.0

Professional employees pleasant and helpful

Sharon W 
Rating:
5.0

Customer did not leave a comment.

Edward R 
Rating:
4.0

Had wrong/overstated gas info in the truck I was given. Had I not caught it before I left it would been extremely costly.

David K 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
5.0

Customer did not leave a comment.

ICQUORIOUS J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ICQUORIOUS J 
Rating:
5.0

Great customer service.

Robert D 
Rating:
5.0

Customer did not leave a comment.

Christyna S 
Rating:
5.0

Great customer service highly recommended

hassan a 
Rating:
5.0

Reps at this location are always helpful and knowledgeable,

MICHAEL R 
Rating:
5.0

Customer did not leave a comment.

James W 
Rating:
5.0

Nothing comes to mind, the staff was super friendly, I’ll absolutely use this location in the future.

joshua m 
Rating:
5.0

Customer did not leave a comment.

David N 
Rating:
5.0

Another great experience!

Virginia N 
Rating:
5.0

Customer did not leave a comment.

derrick c 
Rating:
3.0

The truck was given to me in filthy condition and had invoices of previous customers left in the vehicle.

Kamran C 
Rating:
5.0

The lighting was effective 75% of the time.

WANDA M  |  Overall Experience 
Rating:
1.0

This is the only location where employees lack any, and all customer serving attitude and dispositions.

Mia F 
Rating:
5.0

Alexandra is a fantastic manager! Always very helpful! A pleasure to work with!

PATRICIA P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawnta J 
Rating:
5.0

Customer did not leave a comment.

KYLE S 
Rating:
3.0

Price kept increasing

Secoya D  |  Overall Experience 
Rating:
5.0

Everything went smooth. The tire pressure gage was active.

John A 
Rating:
5.0

Customer did not leave a comment.

DEBORAH S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shaleria L 
Rating:
3.0

Customer did not leave a comment.

Marie A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan S 
Rating:
2.0

- Driver side sun visor broken and fell off. - Dashboard lights off and switch to turn on not marked/identified. - Ignition could not be turned on without turning steering wheel. - I pre registered for mobile pickup, and then was required to complete numerous and extremely time consuming additional tasks on my cell phone after arriving at the pickup location.

Charles S 
Rating:
4.0

Would have been excellent, expect i kept getting a bill when I had checked out

SHERWOOD R  |  Overall Experience 
Rating:
5.0

This was my second storage rental with UHaul on Rinehardt Road and I would highly recommend them to anyone needing storage or a rental. Excellent customer service! Shout out to Alexandra for the best management!

KAREN B  |  Overall Experience 
Rating:
5.0

GM and her staff was really nice and professional. Service where fast. Location is safe and close to everything!!!

Santa K  |  Overall Experience 
Rating:
5.0

This location is outstanding. The staff is incredibly knowledgeable. They are also courteous. I will always come to this location for any moving needs.

Richard N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marshall P  |  Overall Experience 
Rating:
5.0

Great experience. No issues at all and everyone was friendly and helpful.

Todd M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nancy F  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

john e  |  Overall Experience 
Rating:
5.0

Alexandra and all team.good.appreciate your help. I changed my size storage everything was fast and friendly. Good service💯👍

ROBERTO Z  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Todd T  |  Overall Experience 
Rating:
5.0

The staff was very helpful and pleasant. Over all a positive experience and would highly recommend to friends and family. A plus rating!

Rosalie B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian T  |  Overall Experience 
Rating:
5.0

While the facility was clean all around, the men's room was a bit of a mess the last couple of visits. I do however think the staff was pretty attentive because the messes always looked recent and nothing was stained. This was a great experience.

Carl W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michiah A  |  First Impressions 
Rating:
4.0

It would’ve been nice to have access after 10 PM instead of a cut off. The contact information on the outside of the door could not be reached. That’s the only issue I had when we were locked out before 10 PM and couldn’t get in the first day.

Melinda N  |  Overall Experience 
Rating:
5.0

Was very good and well maintained and secured and the staff was great

mary m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvette B  |  Overall Experience 
Rating:
5.0

Easy, quick, economical and friendly solution to our moving and storage dilemma.

DONNA J  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Chandra T  |  Overall Experience 
Rating:
4.0

My storage was on the 4th floor and the air was not working other than that everything was great. Thank you and special thank you to Sarah.

Vicky W  |  Overall Experience 
Rating:
3.0

My unit was covered in some sort of feces when I retrieved my personal belongings and I haven't stopped coughing since I left it. You definitely need to step up your pest control at this location.

David C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruno M  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

David D  |  Overall Experience 
Rating:
4.0

The only concern I had is that I was told I had to mention to get the first month free that I booked online. This should show on the reservation. I have used several othe uhaul facilities in the past and I never had to mention it. It was brought to my attention.

DEBBIE S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenden S  |  Overall Experience 
Rating:
5.0

Great employees and fastest service 👍 Have Jesus and Virgin Mary blessed and protect you and your family and your job🙏🙏🙏

Maria M  |  First Impressions 
Rating:
5.0

Rent is going up to high.

JOEL M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valerie H  |  Overall Experience 
Rating:
5.0

This is one of the cleanest locations and most professional staffs ever!! The Rock!!!!!

Alex C  |  Overall Experience 
Rating:
4.0

I was really upset at start but pleased overall

Saraii R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arsenio C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

karmetta c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mike f  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claressa L  |  First Impressions 
Rating:
5.0

Sarah was very helpful and accommodating when I needed help getting green tag off my storage unit door!! Thank you Sarah

WANDA R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jarrod B  |  First Impressions 
Rating:
5.0

Everything went well. The doors and elevator are not wide enough to fit pallets.

Kierra M  |  Overall Experience 
Rating:
5.0

Alexandria was always curtious professional and has excellent work ethic !! She deserves a raise !!

Bill P  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SHIYANN M  |  Overall Experience 
Rating:
5.0

I’m a returning customer to this facility. Because the facility is well maintained with a professional, friendly presence.

KAREN B  |  First Impressions 
Rating:
5.0

the location is perfect they’re clean, and friendly,

ROSE P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BARRY B  |  Overall Experience 
Rating:
5.0

I've rented at several storage unit facilities and I've never seen a "ReUse Center" like the U-Haul I'm renting at in Sanford, FL. I think it's a brilliant idea, I've already left a few things there, with more to come and I've checked out what others have left. Also Alexandra and her staff here have been great! They are all very professional, knowledge, helpful & super friendly.

Roxanna D  |  Online Move In 
Rating:
4.0

Just the long walk to my unit 3rd floor all the way in the far back corner bad knees and they were killing me at the end...other than that it would have been excellent

mary m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

greg w  |  First Impressions 
Rating:
2.0

Upon arrival the reservation previously made was unavailable, while unloading the truck into the storage, we were approached by one of the office personnel(Paul) with unnecessry cursing about us using a door to unload the truck. Threatening to throw our Sh** out of the storage. This was totally unappreciated.

ALVIN J  |  First Impressions 
Rating:
5.0

Thank you all for being so professional. And thanks for the customer service. Staff is great and the site was always clean and safe.

Tahisha B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer B  |  Overall Experience 
Rating:
2.0

Xavier was very rude and unprofessional. It was a girl there that stayed on her phone when other customers came in . They didn't say anything to them. It took me about 1 1/2 just to get a storage that I book the day before and call before I got there and still he couldn't get it done.

LUTRICH L  |  First Impressions 
Rating:
5.0

Awesome staff!

MICHAEL R  |  Overall Experience 
Rating:
5.0

Excelente atención.. el personal muy competente y la Manager de la tienda extraordinariamente competente. Gracias, muchas gracias a U-Haul.. Son una gran solución.. Dios los bendiga.. Atte. Jorge Villet Lupi

Jorge V  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAROL M  |  Overall Experience 
Rating:
5.0

A pleasant experience. Could not have been easier. We took a quick tour of the facility. located our rental space and done. Very Nice.

jonathan c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Isa R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shekina H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R  |  Overall Experience 
Rating:
4.0

Not too bad I was impressed except for the elevator the card reader doesn't work at least the way it should I believe the card reader itself is bad being in that line of work it's fairly obvious. That and you give him an answer I'll take a mile you won't be you'll be unloading your stuff so I'm going to pull up act like they don't even see you and take over the area you got to wait for them don't care much for that other than that it's all good.D. Deison

David D  |  First Impressions 
Rating:
5.0

Alexandra was so helpful. She really made a tough experience a better one with her kindness and understanding. It takes a lot of patience to deal with people who are transitioning and she’s got a lot of it. Thank you. I will continue to support Sanford-Rinehart U-Haul.

KAYLA W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashley S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel P  |  Overall Experience 
Rating:
4.0

The lighting at the facility could be better. It's was dark in the locker. A few more lights would be good.

KEVIN N  |  Overall Experience 
Rating:
4.0

Friendly staff and clean facilities. Had a great experience.

Michelle K  |  Overall Experience 
Rating:
4.0

Nice lady in front. Can't remember her name right now but she has red hair. Very nice and helpful.

Kimberly C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mariela U  |  Overall Experience 
Rating:
5.0

Sarah extremely helpful and professional

ROYAL L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jade C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYRA P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARCO C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve T  |  First Impressions 
Rating:
4.0

Best Storage in that area by far.

Linda C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chad N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joel O  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jocqui B  |  First Impressions 
Rating:
5.0

Front desk/check-in staff extremely helpful and efficient.

Daniel P  |  First Impressions 
Rating:
5.0

Well maintained, clean facility. Used for many years. Appreciated the Temp controlled facility and the friendly staff

BOB S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele C  |  Overall Experience 
Rating:
4.0

Everything about the place was on point for me

Thomas M  |  Overall Experience 
Rating:
5.0

I love You haul And the people who works there they’re very nice

Ruth R  |  First Impressions 
Rating:
5.0

Alexandra is very helpful

karis j  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

edward f  |  First Impressions 
Rating:
1.0

My lock was cut on my unit and a lot of my belongs, including my legal documents was thrown out. Kabul refused to do a thing about it when ir was reported. about 4 months ago you tried to get funds from my bank account without my permission. Just so happens there was no money in my account. I contacted haul with my complaint. I informed you that you DO NOT have and never had my permission to auto debit my account. The following month you did it again. That time you caused a lit of financial problems I'm trying ti deal with to this day. one if the problems you have caused, I am about to be evicted from my home and become homeless because I have nowhere to go. because of the worry and stress I have been hospitalized twice. I asked if these are the reasons I was allowed to get my belongings without paying and was told that was part of the reasons. And partly because that is what haul dose and that, I don't believe. After all of that, I was not allowed to rent a truck to get belongings. So I will never recommend haul company as a whole to anyone ever again.

Lewarner W  |  Overall Experience 
Rating:
5.0

The manager there is just outstanding. Always helpful and with a smile.

PERRY D  |  Overall Experience 
Rating:
4.0

Did not the extortion on buying lock to be in "uniform", yes indeed -extortion.

james v  |  First Impressions 
Rating:
5.0

The lady at the front desk was very helpful, as well as the manager herself.

Debbie T  |  First Impressions 
Rating:
4.0

Thank you for your service!

BLEU A  |  Overall Experience 
Rating: