Customer Reviews for U-Haul Moving & Storage of San Clemente

6,003 comentarios

310 Avenida Pico Av   San Clemente, CA 92672
(Across the Street from Pico Park)

(949) 492-2610

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(949) 492-2610

310 Avenida Pico Av
San Clemente, CA 92672
(Across the Street from Pico Park)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Phone contacts were good. Unable to check in on line and the employee I checked in with on site was angry about it and impatient even though it is not required to do so.

Rebecca C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
5.0

People were friendly and helpful. Only thing is I moved my location to Riverside California and wanted to drop off my trailer in Riverside. Was told trailer needed to go to place where I rented it. With the cost of gas and the congestion in southern cal.it would have been helpful to drop at a closer location.

george O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan B. 
Clasificación:
5.0

Great service from all the employees

Andy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN A. 
Clasificación:
5.0

Great well trained staff

Jerry D. 
Clasificación:
2.0

The truck I rented had faulty side mirrors that would not stay in place while driving. I'm a combat service-connected veteran and the equipment failure caused severe mental distress and trigger multiple PTSD episodes. I informed the receiving location and told them to take the truck out of service for safety concerns and I'm sure it's back in service without any repairs. I am seeking legal assistance regarding this awful experience and will be notifying CHP and DOT. I have pictures of the vehicle and the DOT number and license plate of the truck in question. This truck is not safe to operate and I would have requested a new truck but had to report for orders.

Johnathan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth W. 
Clasificación:
1.0

Servicio al cliente

oscar F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meg F. 
Clasificación:
5.0

I found the employees very helpful.

darrell S. 
Clasificación:
5.0

Very thoughtful and helpful staff. Thank you for helping my family Cindy.

Erik C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

Nothing to improve - everything was excellent !!

Bret M. 
Clasificación:
5.0

The team that loaded the cube in SD was excellent as were the company that delivered the cube to our WI home. Everyone we talked to at UHaul were very helpful and polite The only improvement would be to implement a tracking system so that the status of the cube could be tracked - on line Thanks again!

Paul M. 
Clasificación:
5.0

The best Uhaul site in the country.

Stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jefferson B. 
Clasificación:
5.0

You were awesome. Thank you for the help

Erik C. 
Clasificación:
5.0

They made it very easy to return the truck with minimal steps involved.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy M. 
Clasificación:
5.0

Couldn't be easier! Easy reservation, pickup and return! Great staff!

Carrena T. 
Clasificación:
1.0

Employees are horrible here, I rend a Van they told me .89 per mile plus 20 per the rent, plus the gas, the lady said if you do not fill the tank 100% you will charge 35 plus 7.50 per gallon, well , when I took back the van I asked for a 10 dollar discount because I overload the van with gas the guy said thank you very much, I asked him can I can 10 dollars discount he said NO, the cashier change the price from .89 cents to 1.40 something like that I try to explain to her she goes it is what it is hhorrible people, do not desiere to working there, I wish to get a home depot they are way more better callme 949 812 2480 to tell in in my own words I will neve rnever go to that place Pico street San clemente area

Roberto Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
3.0

Don't bother with advertising 19 .95 A day for rental when you just screw people over by all this other bullshit charges that you make and $19 turns into $200 !! you guys suck!! Total false advertising and price gouging all the way around! Well not right with you anymore and not recommend!

Dana O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian L. 
Clasificación:
5.0

Very friendly and helpful. Good service.

ron G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Taylor P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Spencer C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Theodore D. 
Clasificación:
5.0

The staff is beyond wonderful, endlessly helpful and patient. I am entirely grateful for their positive demeanor - moving is stressful, and your staff does an incredible job of easing the angst! So many thanks.

JULIET A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

I was pleased with everyone at the San Clemente U-Haul. My 2 U-Boxes were there for 2 years. I would highly recommend this SC location to everyone.

liz Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruben F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDIO C. 
Clasificación:
5.0

Great customer service at the counter by Sarah. Thanks

Alan P. 
Clasificación:
5.0

Easy pick up and return!

Jamie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry H. 
Clasificación:
5.0

Great service!

Haroon K. 
Clasificación:
5.0

it was great everyone was very helpful that made the task so much more enjoyable.

dan M. 
Clasificación:
5.0

My truck was pretty beaten up…time to fix up or retire the vehicle.

Kenneth M. 
Clasificación:
3.0

You charge to damn much! Paid 46 and 25$ for gas and I over filled the gas and they didn't credit me for that. Will never use again

MADALYNN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marti L. 
Clasificación:
5.0

Not much. Great, quick service

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Allison B. 
Clasificación:
5.0

Extremely professional.

Daniel A. 
Clasificación:
4.0

Move away from doing everything on the customers cell phone or have an option for customers who don't want to use a cell phone to check in.

MIchael C. 
Clasificación:
2.0

Spent time trying to get help.

josh S. 
Clasificación:
1.0

owner or whoever it was behind counter was beyond rude and condescending would never go back to this location

vivian K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah B. 
Clasificación:
5.0

Great job! Gentleman was awesome, quick and professional. 👍

Annick L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor V. 
Clasificación:
5.0

Everyone at this location is AWESOME!!

Victor V. 
Clasificación:
5.0

Sorry I forgot the 2 lady's name that help me but they were very helpful and did an excellent job Thank you Uhaul for doing an excellent job hiring good employees and for being the best rental moving company Keep up the good work

DIOSDADO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor B. 
Clasificación:
5.0

Great customer service from the married couple at the front desk!

crystal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke B.  |  Overall Experience 
Clasificación:
5.0

The team in general is awesome.

Victor B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine T. 
Clasificación:
5.0

The staff at uhaul in San Clemente are extremely the friendliest and the 3 managers Cindy and Kurt and Jeanette are too. They always remember my name when I come in to pay. Even when they are at their busiest they show excellent customer service.

dolly l.  |  First Impressions 
Clasificación:
4.0

My reservation wasnt with this store. It was changed without notifying me of the change. I went to the location my reservation was made for in san juan capistrano and they informed me that I had to pick up the trailer in san clemente. Apparently because i had to pick it up there, i also had to drop it off there. This made it very inconvenient for me.. an actual first with uhaul after many years of great service. The strange thing was that i did recieve a call on the day of my pickup to confirm that i was picking up that day and no mention was made of the reservation switch..

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT D.  |  Overall Experience 
Clasificación:
5.0

Everyone was really nice and made it easy to rent a truck the truck ran good and did the job

Jonathan R. 
Clasificación:
4.0

Very professional, will use again if I ever move again.

mark Z. 
Clasificación:
4.0

Price goes up every year it seems so it is on the expensive side.

DUFF M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nayeli areili g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

fransisco M. 
Clasificación:
5.0

Great friendly staff, they took care of everything and made sure we were safe before leaving. Gracias

Chad R. 
Clasificación:
5.0

El cliente no dejó un comentario.

tyler M. 
Clasificación:
5.0

Thank you so much , I liked that you send friendly reminders for the next monthly Payment

yadria k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherie E. 
Clasificación:
5.0

They really couldn't improve on anything as they were on it!

Jeff V. 
Clasificación:
5.0

Wonderful people!! Thank you!!

Billye B. 
Clasificación:
5.0

I think the staff are excellent!

Amy L. 
Clasificación:
5.0

The experience was smooth and easy!

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonah C. 
Clasificación:
5.0

Always a pleasure renting for you!

Elizabeth C. 
Clasificación:
5.0

Excellent customer service every time.

CRAIG A. 
Clasificación:
5.0

See pick up location comment, you guys are notorious for bad service but Penske didnt have a trailer.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LLoyd S. 
Clasificación:
5.0

El cliente no dejó un comentario.

June B. 
Clasificación:
5.0

Staff is helpful and professional

WILLIAM B. 
Clasificación:
2.0

Attitude

HASSAN T. 
Clasificación:
5.0

Staff went above and beyond to help us with the car hauler.

jim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles K. 
Clasificación:
5.0

El cliente no dejó un comentario.

victor B. 
Clasificación:
5.0

I actually went to the U-Haul place when I was moving met the staff they're the owners are super friendly really like that made it easy comfortable so I had extra stuff and that's the place for me been there for over a year to now place is awesome

mark d.  |  First Impressions 
Clasificación:
5.0

They were very willing to help me

richard s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B.  |  Overall Experience 
Clasificación:
5.0

It was faster then when my dad was a customer And I like that the security is well done and high tech

yadria k.  |  First Impressions 
Clasificación:
5.0

I would definitely rent another storage unit from this facility. Super clean and very nice people that run this business. I highly recommend!

kristy h.  |  Overall Experience 
Clasificación:
5.0

I only moved out to have one closer to residence. I would recommend uhaul storage.

cARRIE c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

donald p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacey J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE ALFONSO F.  |  Overall Experience 
Clasificación:
5.0

The place is very clean every where you walk, storage boxes are well kept and secure and Cindy and the entire staff are so friendly and very attentive.

Allyn R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah l.  |  Overall Experience 
Clasificación:
4.0

Gracias

Jeffery S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff c.  |  Overall Experience 
Clasificación:
5.0

After a horrible experience with truck rental and price change at Uhaul in Rosenburg Texas, it was so nice to be treated with care and kindness at Uhaul San Clemente. Thank you Kurt for you and your staff. debbi

Debra M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Orion H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James W.  |  Online Move In 
Clasificación:
5.0

Staff was always friendly and extremely helpful when needing a 6x12 trailer.

James B.  |  Overall Experience 
Clasificación:
5.0

The team and San Clemente continues to be so efficient and friendly and helpful. Both the truck rental and storage rental processes were easy and convenient. ¡Gracias!

dean l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph b.  |  Overall Experience 
Clasificación:
5.0

Conveniente

Claude H.  |  First Impressions 
Clasificación:
5.0

Jeanette at the front desk goes out of her way to be helpful, she is friendly, professional and knows her stuff! She made all the difference in not only storing at the facility but also helped me with my Ubox move as there were some problems (not created by the Pico facility) and she handled it quickly and thoughtfully. All the other staff that I spoke to were very friendly and helpful also.

tracy h.  |  Overall Experience 
Clasificación:
5.0

One minor glitch is that I was in that air condition area of your facility and it really wasn't very air-conditioned, it was 85 degrees on hot days but I realize electricity is precious. I appreciate though the effort. Thank you very much for everything your time and energy! stay well, keep smiling! God Bless!

Richard S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William S.  |  Overall Experience 
Clasificación:
5.0

We never actually had to use the storage Hoyt everyone was very helpful and kind and the facility was best and clean.

Camala P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR C.  |  Overall Experience 
Clasificación:
5.0

Clean fast and convenient over all a pleasant experience

Bret B.  |  Online Move In 
Clasificación:
5.0

The entry is a little confusing and the homeless hanging around is disconcerting. Other then that it's all good

Camala P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

jennifer k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher G.  |  Overall Experience 
Clasificación:
5.0

Elvira and Ed are wonderful .!! They make me feel like a good friend!! Thank you!!

Mary Lou A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan P.  |  Overall Experience 
Clasificación:
4.0

Had a little trouble with the entry card working.

Milo G.  |  Overall Experience 
Clasificación:
5.0

Will comeback again

Hector G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dalana W.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Tisha M.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

john F.  |  Overall Experience 
Clasificación:
3.0

Although the facility was well lit, secure, and the hours are great, the location of where I had my unit was near the lockers by the entrance. I'm not sure who is using the lockers, but every time I went in there, it smelled like pot. And most times I visited (which was every few days for a month) the leftovers of someone's belongings who had either been evicted or had dumped their stuff was left by the carts by the entrance. Also, in the entrance, there are leftover building supplies - not sure if they belong to the building or someone else, but it doesn't seem that it should be there. For the price I was paying for a small unit, I would have figured the experience would be better. I switched my storage to All American in Capistrano and it's MUCH cleaner, more pleasant, more professional, and over $50 less expensive.

Carolyn K.  |  Overall Experience 
Clasificación:
5.0

All was good

joann R.  |  Overall Experience 
Clasificación:
3.0

This location was exceptional & staff was helpful and friendly considering that they had to deal with a extremely rude customer while I was checking in for a storage unit, that being said the storage units were a bit over priced for their size as I found a U-Haul storage facility in San Juan with outstanding prices as well as I was charged for a lock in the Ave Pico location that was provided for free in the storage facility in San Juan when I decided to move my belongings to that location

ruben p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B.  |  Overall Experience 
Clasificación:
5.0

The new metal added around the interior hallways no longer allow you to swing open the door to the unit all the way. This was very frustrating when moving out. We had to move a few items out of the unit into the hallway, then close the units door, in order to carry the stuff out the front rollup door. When we moved in the unit door swung all the way open which was great!

alan B.  |  Overall Experience 
Clasificación:
5.0

Courteous professional and for! thank you so much!!

Kevin m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wesley R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MIchael l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JODI DAVID A.  |  Overall Experience 
Clasificación:
5.0

Happy so far !!

Ronald N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT R.  |  Overall Experience 
Clasificación:
5.0

LOVE this storage facility!

dianne d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

laura r.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna G.  |  Overall Experience 
Clasificación:
5.0

Only place I’ll ever go

PEIRCE I.  |  First Impressions 
Clasificación:
3.0

I was happy with my uhaul experience. I do recommend to make it clear to your customers who are moving and purchasing a storage unit to explain you have to return the uhaul keys by 10am or whatever time you have set up. I showed up at 10 and unloaded my things into my unit and it took about an hour and then I turned in the uhaul keys and was told I was being charged and the guy didn't know why but basically said I have to pay it and took it from my card on file. Upon reviewing the receipt I was charged another day! I was on the property the whole time and no one warned me or said anything. I have called asking for a refund. That is deceiving.

Brittany G.  |  First Impressions 
Clasificación:
4.0

everything was clean, staff very helpful, plenty of moving carts. Only minor issue is the front door threshold needs some repair so carts can roll over more smoothly.

Jeffrey S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy M.  |  Overall Experience 
Clasificación:
2.0

The price is ridiculous and you couldn't even give me a deal after I needed a pod and also a storage unit and then two different trucks, ALL in 4 days, I'm not happy at all!!!

laura t.  |  First Impressions 
Clasificación:
3.0

The people (specifically Cindy) are incredibly rude and unhelpful. The move-in process was made frustrating because of their poor attitudes. They treated me as if I were dumb. Which was very upsetting when the facility changed the security system and when I asked how it worked, all three representatives treated me poorly and did not offer any help.

Alexis S.  |  Online Move In 
Clasificación:
5.0

Very friendly and nice! Even when I forgot a step the staff never seemed annoyed!

Wesley R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

david W.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service! I so appreciate Cindy and Jeanette for all their help over the last couple of months with moving and storage during this time.

Ambur R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

christine m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jodi m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi H.  |  First Impressions 
Clasificación:
5.0

Great service. Thank you!

Martha S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

susan r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S.  |  Online Move In 
Clasificación:
5.0

Great store!

dennis o.  |  Overall Experience 
Clasificación:
5.0

Great staff, great owners. Thanks for the great service!

dj b.  |  Overall Experience 
Clasificación:
5.0

The entire staff throughout the time I had rented a storage compartment, was exceptionally friendly, helpful and highly competent. I was totally impressed by every staff member's willingness to help.

Byron M.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

Kim O.  |  Online Move In 
Clasificación:
5.0

Your team makes it so easy and you have great customer service

Kim O.  |  First Impressions 
Clasificación:
5.0

Number of doors enhance security but also make it less convenient when moving multiple items.

taraturner f.  |  Overall Experience 
Clasificación:
5.0

Super convenient secure access. Never a need to bother with staff. Facility was exceptionally clean and well-maintained. Highly recommend.

AMY C.  |  Overall Experience 
Clasificación:
5.0

Storage is never fun but Cindy and Kurt and their whole team made my storage experience so easy and stress free, I can’t thank y’all enough!

Lauren W.  |  Overall Experience 
Clasificación:
1.0

Your Uhaul facility is a scary place to store belongings due to the homeless people who use it as a shelter. I never wanted to go in and retrieve my belongings because I did not feel safe.

Susanne b.  |  Overall Experience 
Clasificación:
5.0

They were helpful during a stressful time.

MARY D.  |  Overall Experience 
Clasificación:
5.0

The storage was as good as many other places. The service is what made the difference. I will definitely be coming back when I am in need of storage again. Your staff was soo helpful. thanks

Juan M.  |  Overall Experience 
Clasificación:
5.0

All the staff was very helpful and courteous. A great experience!

SCOTT W.  |  Overall Experience 
Clasificación:
5.0

This is a first rate UHaul run facility. Helpful and friendly staff... Always! We were customers for many years, Thanks you.

ROBERT M.  |  Overall Experience 
Clasificación:
5.0

Always a great experience at this haul location. The owners are extremely helpful professional and knowledgeable about what they have and are very customer oriented.

wendy m.  |  First Impressions 
Clasificación:
5.0

They went above & beyond and took care of me. I had a billing issue and they chose to do what's right instead of charging me. I'm beyond grateful. It's great to see an honest business in todays world!

Patricia G.  |  Overall Experience 
Clasificación:
5.0

Could not have asked for a better experience. Cindy at the counter and the gentleman who checked my truck in were both 10/10. I won't be going anyplace else in the future.

CHRIS S.  |  First Impressions 
Clasificación:
5.0

Excellent space to store my classic car. Unfortunately they discontinued inside automobile storage.

jeffrey l.  |  Overall Experience 
Clasificación:
5.0

Gracias

Peter M.  |  Overall Experience 
Clasificación:
4.0

No waiting time, easy

Donna S.  |  First Impressions 
Clasificación:
5.0

Great

THOMAS S.  |  First Impressions 
Clasificación:
4.0

Bueno

Kristen J.  |  Overall Experience 
Clasificación:
4.0

I would recommend changing the motion sensors and cameras. Not all angles are covered in the halls, mostly just the entrances. Other than that it is a great place to store whatever you need.

ken r.  |  Overall Experience 
Clasificación:
5.0

Everyone was so easy to work with and had great customer service.

Lauren B.  |  Overall Experience 
Clasificación:
5.0

Great Location and Service

THOMAS J.  |  Overall Experience 
Clasificación:
4.0

Great service

Anne S.  |  Overall Experience 
Clasificación:
5.0

Excellent service and excellent staff, all were very informative, especially Katy the driver.

susan r.  |  Overall Experience 
Clasificación:
5.0

Great experience with Uhaul! Customer service reps were helpful, checking out the truck was easy, checking it back in was even easier. Thank you for such a smooth transaction! Will do business again!

Nolan H.  |  First Impressions 
Clasificación:
4.0

Excellent customer service all around, the equipment was pretty good but the cab was dated

Jacqueline T.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly

steven d.  |  First Impressions 
Clasificación:
5.0

Jeannette Rooney-Robbins was the best service that I've ever experienced in my entire life."beautiful lady" Jim Schmit

jim s.  |  First Impressions 
Clasificación:
4.0

There were a couple of times I wished I had accesses to my storage unit after 7pm. I'd say the staff were friendly most of the time and on occasion were just direct and to the point.

trevor s.  |  Overall Experience 
Clasificación:
4.0

n/a

DANIELLE B.  |  Overall Experience 
Clasificación:
5.0

where glad for our items to be secure

KENNETH D.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and helpful. They were compassionate and easy to work with when unforeseen problems occurred and our "move out date" had to be delayed. Great folks- highly recommend

tom k.  |  Overall Experience 
Clasificación:
5.0

Was handled quickly and efficiently!!

debbie b.  |  First Impressions 
Clasificación:
5.0

Excellent customer service Cindy and Kirt !!!!

Cindy G.  |  Overall Experience 
Clasificación:
5.0

Very good.

harlan e.  |  Overall Experience 
Clasificación:
5.0

Everyone was very nice and helpful

Kira U.  |  First Impressions 
Clasificación:
4.0

Staff was helpful. Facility is clean and well lit.

JEANNE B.  |  First Impressions 
Clasificación:
5.0

The entire team at this facility are always friendly, helpful. A pleasure to do business with.

Michelle M.  |  Overall Experience 
Clasificación:
5.0

I had a storage unit at Uhaul for over 3 years. The staff there is great, always friendly, professional and polite. They even went out of there way to accommodate me when I needed extra time or help.

Mark S.  |  Overall Experience 
Clasificación:
5.0

Every aspect of using the U-boxes was incredibly convenient, and made our move easy.

Bryan S.  |  Overall Experience 
Clasificación:
3.0

Don't put your neighbor as an emergency contact. They will get a letter if you're late with your payment.

RALPH P.  |  Overall Experience 
Clasificación:
5.0

Extended access(not office) hours a day or 2 a week would be nice

elizabeth j.  |  Overall Experience 
Clasificación:
5.0

Our Ubox driver Othellia was exceptional! So friendly and professional. We appreciated the courtesy call and she took care of us even though we were in a community with very little parking. 5 stars!!

Kimberly C.  |  Overall Experience 
Clasificación:
5.0

Always nice folks Prompt service FYI- moved out of my unit, has been untouched for probably 3+ years (put stuff in storage when my daughter born) no evidence of bugs, spiders, mice, moisture

ROBERT S.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff and great customer service.

Kevin W.  |  First Impressions 
Clasificación:
5.0

No

matthew T.  |  Overall Experience 
Clasificación:
4.0

The service was great . We used 13 uboxes. Everything arrived without damage. My only concern is that the billing system seems confusing. I still need to go through and check invoices

James M.  |  Overall Experience 
Clasificación:
5.0

Nicest people, always clean and safe, not one negative in almost 25 years.

GUY M.  |  Overall Experience 
Clasificación:
5.0

Great service!! Helped us out in a bind quickly!

lynn d.  |  Overall Experience 
Clasificación:
5.0

Quick, easy and friendly. Great service.

David H. | Reservación
Clasificación:
5.0

I had issue with water leak damaging my furnitures in my storage unit, but U-Haul insurance covered it and U-Haul San Clemente staff was very helpful through the process. Gracias.

ichiro a.  |  Overall Experience 
Clasificación:
5.0

San Clemente U-Haul staff are always outstanding in their service. I highly recommend this U-Haul to anyone looking for storage or rentals! Excellent!

PORTIA R.  |  Overall Experience 
Clasificación:
4.0

Easy process, still haven't completed my u-box move

Sabrina L.  |  Overall Experience 
Clasificación:
5.0

great

Skyler D.  |  Overall Experience 
Clasificación:
5.0

I'm a repeated happy customer!

Rebeca d.  |  Overall Experience 
Clasificación:
4.0

Location not easy to access. Upper level storage parking for loading/unloading not suitable for access with trailer.

Charles I.  |  Overall Experience 
Clasificación:
5.0

Excellent and extremely helpful friendly experience!

Richard F. | Reservación
Clasificación:
1.0

Ubox original experience was very good. However returning the ubox to me was a nightmarish experience! Phone calls NEVER returned & the manager, Cindy, in San Clemente was rude. Would NOT recommend

Elizabeth S.  |  Overall Experience 
Clasificación:
3.0

So far so good. I have not been in to my storage unit yet, still in the process of moving...

Richard S. | Reservación
Clasificación:
5.0

Whoever I dealt with on the phone was excellent. She wad super efficient while being excellently mannered.

shawn c.  |  Overall Experience 
Clasificación:
5.0

Everything was on time as promised!

Robert P.  |  Overall Experience 
Clasificación:
5.0

The lady who dropped off my uboxes was very friendly and phenomenal at driving the donkey!

Ryan M.  |  Overall Experience 
Clasificación:
5.0

Great place, very convenient location for me. It's a very busy place and the staff does a great job of multitasking in order to help everyone. Just wish they didn't automatically up the rent yearly.

Lee W.  |  Overall Experience 
Clasificación:
4.0

Good place for storage, excellent staff and owners.

WILLIAM A.  |  Overall Experience 
Clasificación:
5.0

I changed from a storage unit to a UBOX and saved a bunch!! Thank you to the wonderful management team!

jerlyn F.  |  Overall Experience 
Clasificación:
4.0

Only issue is that the hallway light sometimes would automatically turn off while I was in the storage unit, and then I would have to walk down hallway to turn on...

tony n.  |  Overall Experience 
Clasificación:
5.0

Very helpful and easy to work with. Made for a great end to my trip across the country.

David P.  |  Overall Experience 
Clasificación:
5.0

Never had a bad experience with the personnel nor the facility. Always able to access. Property and facility was always clean and well lit. Would use the services and facility in a heartbeat. Thanx

DAVID F.  |  Overall Experience 
Clasificación:
5.0

Thank you for your support. Semper- Fi!

ROBERTO G.  |  Overall Experience 
Clasificación:
5.0

Everything we easy. And there were carts free to use, which really helped.

John M.  |  Overall Experience 
Clasificación:
5.0

..even though we were trying to move out of our storage, the managers were so helpful and suggested a portable unit that would save me some money. I recommend them highly!!

jerlyn f.  |  Overall Experience 
Clasificación:
5.0

Some people complain about transients using facility. I never had a problem and always felt safe. The hallway was dark, though, and the auto light didn't turn on until I was almost to my unit.

Linda H.  |  Overall Experience 
Clasificación:
5.0

Great staff to work with

eric c.  |  Overall Experience 
Clasificación:
1.0

I absolutely had the worst experience with their customer service that not only will i not recommend U-Haul, i will tell everyone who tells me they’re moving to NOT use U-Haul San clemente.

BRITTNEY MARIE O.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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