Customer Reviews for U-Haul Moving & Storage of San Clemente

5,828 comentarios

310 Avenida Pico Av   San Clemente, CA 92672
(Across the Street from Pico Park)

(949) 492-2610

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(949) 492-2610

310 Avenida Pico Av
San Clemente, CA 92672
(Across the Street from Pico Park)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

I felt discriminated against when asked to wear a face mask which the store provided me. And angry that the folks asking me to wear a mask had their masks below their nose so they could breath.

JEFFREY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSCAR B. 
Clasificación:
5.0

The staff is extremely knowledgeable and friendly. One customer improvement I would suggest is showing the customer how to remove the towing trailer when it is time to drop off. I had to return my trailer after hours and it took me about 20mins to fully remove the trailer. I had zero experience on how to detach the trailer but luckily, I was able to call another store who was open till 8pm.

JOSEPH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan R. 
Clasificación:
5.0

It's not broke, don't fix it 👍

DAVID R. 
Clasificación:
5.0

Best Uhaul spot I've ever been to. Friendly and professional staff too.

COREY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nickolas T. 
Clasificación:
5.0

Nothing It Worked great for me also The Staff was very helpful

Ronald James N. 
Clasificación:
5.0

U guys are the best thank u for everything I definitely will see u guys again

RICARDO L. 
Clasificación:
5.0

Great experience

Craig L. 
Clasificación:
1.0

I was charged for fuel when I returned the truck. The U Haul rep said "we don't issue credits here" when I asked to talk about it. Basically I have been ripped off, and I believe I have legal grounds to sue U Haul. Needless to say, I will not do business at this location again. I have used their equipment a few times in the past and have always been treated fairly. If they charge every customer for 5 gallons of fuel, that is a lot of money they are cheating customers out of every year. I have all documentation and I took pictures of the instrument panel with the engine running when I picked the truck up and when I returned it. Feel free to contact me, David S. 734-67-4704 or headmotorhead@gmail.com. Contract number 27060842.

David S. 
Clasificación:
5.0

Cindy at the U-Haul office was fantastic to work with! Mike at the U-Box facility was friendly, helpful and very informative. The San Clemente U-Haul provides exceptional service.

Daniel D. 
Clasificación:
5.0

Truck was not running well. It was in obvious need of a tune up, which I told the attendants when I returned. The process of renting with the app was excellent! I applaud U-Haul for making it a seamless process Jim M

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELSI T. 
Clasificación:
5.0

Friendly, fast and professional service.

THOMAS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL C. 
Clasificación:
3.0

Rude and unprofessional lady at pick up was really in a bad mood truck had low oil light and maintenance

JAVIER F. 
Clasificación:
5.0

Cigarette smoke in vehicle.

ROBERT L. 
Clasificación:
3.0

Office staff needs to be more customer friendly and not be frustrated with YOUR customers when your staff is acting overwhelmed with taskels and a customer did not upload their driver's license.

PAUL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELISEO G. 
Clasificación:
4.0

Always friendly staff, very helpful.

Kyle K. 
Clasificación:
5.0

I would definitely rent another storage unit from this facility. Super clean and very nice people that run this business. I highly recommend!

kristy h.  |  Overall Experience 
Clasificación:
5.0

Great people, outstanding service - can't recommend the San Clemente U-Haul highly enough!

eric M. 
Clasificación:
5.0

Excellent service…

KENNETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL H. 
Clasificación:
4.0

Service was great, no additional recommendations

John M. 
Clasificación:
5.0

Friendly staff! Inside office personal and yard crew were helpful and knowledgeable.

DAVID B. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
5.0

I only moved out to have one closer to residence. I would recommend uhaul storage.

cARRIE c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

donald p.  |  Overall Experience 
Clasificación:
5.0

Great service from beginning to end.

MARY K. 
Clasificación:
5.0

Small problem with wiring harness but otherwise all was good.

CHRISTOPHER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

Couldn't get Laguna Beach to answer phone-went to San Clemente-well staffed, efficient and friendly!

MARK F. 
Clasificación:
5.0

Smooth rental and return thanks to professionalism of the U-Haul staff.

MATTHEW D. 
Clasificación:
5.0

Only thing wrong with the truck was that the steering wheel was not aligned. You had to hold the steering wheel the left a little

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

SILVIA V. 
Clasificación:
5.0

El cliente no dejó un comentario.

EARL R. 
Clasificación:
5.0

To make it easier, please stop asking for photos of the mileage and interior. My husband had to turn the ignition on to light up the mileage counter. He closed the door and the keys were locked inside.

ESTHER W. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN R. 
Clasificación:
5.0

Quick friendly service!

THOMAS C. 
Clasificación:
4.0

thanx for all the help! really..

CHAD F. 
Clasificación:
5.0

I had the amazing plesure of working with Estobon. He was very professional and super friendly. I would gladly come back to this location just to have him help me with my next move. The overall experience was wonderful. The staff at this location are very knowledgeable and helpful from the front desk to the lot.

Brett M. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHAD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN A. 
Clasificación:
4.0

El cliente no dejó un comentario.

VALENTE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross P. 
Clasificación:
5.0

The folks there are always friendly and awesome, never had an issue with anything I've rented our purchased there!

Riley P. 
Clasificación:
5.0

San Clemente is the gold standard of UHaul locations and that guy who runs it (Kurt) is such a stud!!!

Eric J. 
Clasificación:
5.0

Great staff. Very helpful.

WILLIAM H. 
Clasificación:
5.0

Super-friendly and efficient staff.

SERGE J. 
Clasificación:
5.0

Everything was great, but when we began loading our furniture we noticed metal shavings all over the floor of the trailer. After a thorough sweep though the trailer was great.

KAREN W. 
Clasificación:
5.0

Excellent service and equipment Very pleased, again!!!!

Douglas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNOR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abigail M. 
Clasificación:
5.0

Good customer service

SAMUEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS B. 
Clasificación:
4.0

Cabin of my pickup had a considerable smell of cigarettes. I cut my rental short because of it.

Robert L. 
Clasificación:
5.0

Nice customer service checking out and returning. I was able to reschedule without problems

MATTHEW D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD V. 
Clasificación:
5.0

Great service and everything was perfect.

GEORGE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sherry B. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHARON G. 
Clasificación:
5.0

The person that checked me in appears to like his position because he did his job with a friendly attitude. That close makes the experience and makes you want to come back to this location next time I'm in need of a rental ….thanks

BRIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom S. 
Clasificación:
3.0

El cliente no dejó un comentario.

BAILEY ELIZABETH K. 
Clasificación:
5.0

Have been using this location for decades. They never disappoint

HELENEMICKEY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd S. 
Clasificación:
5.0

Drop off location was the cleanest. I had to call corporate about the pick up. It seems no one knew what was going on and I had to explain it over and over again. This was by far the worse experience I have even had moving while in the military. They said the night prior we have your truck at 0800 Saturday and then I show up to nothing and have to go to 3 different locations. Will report to BBB soon.

Erik C. 
Clasificación:
5.0

Quick, efficient, and friendly.

ROGER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL K. 
Clasificación:
3.0

I received this email first than my deposit. I get my receipt for $98 but you get a deposit of $330!! WHERE IS IT??

Victor B. 
Clasificación:
5.0

Nothing, perfect service!

Bob L. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHAD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacey J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA B.  |  First Impressions 
Clasificación:
5.0

Nice running truck clean and pretty comfortable.

RONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jooseh L. 
Clasificación:
5.0

Thank you for all of your help with our cross country move. This time around it went much smoother. We are very impressed!!!

Patricia P. 
Clasificación:
1.0

I asked for an extra hour. They told me ok over the phone stating they needed the truck for the next day. Then I got a bill charging me for an extra day. I would never recommend U-haul again.

Thomas A. 
Clasificación:
5.0

All of the staff is very helpful and knowledgeable. They make going into either rent a truck or purchase supplies very easy. I'm glad I chose this location to do business with.

Dana R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RALPH F. 
Clasificación:
5.0

Send an email upon receipt of returned rental equipment. Verify it with customer before leaving the property. Thanks, see you next time.

ROBERT H. 
Clasificación:
5.0

Excellent customer service!!

LURIE T. 
Clasificación:
1.0

Given the mix up with the trailer id/lic. plate from the pick up location, the staff was pleasant enough, but tried at first to double charge me. It took nearly 30-45 minutes straighten out and after a long couple of days traveling & unloading, plus being given a damaged trailer....it would have been a nice gesture of customer service if they had waived the additional day fee charged....overall not the best experience I've had with Uhaul:(

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy C. 
Clasificación:
5.0

Staff inside the office and those working the yard/trucks very helpful from start to finish. Would use this location again

VINCENT R. 
Clasificación:
5.0

Keep up the good work

Nicholas W. 
Clasificación:
5.0

Keep doing what you're doing. Always get my propane and rental vans here. Staff is very friendly and easy to work with.

JOHN R. 
Clasificación:
5.0

I can't really make any suggestions. It seemed a bit expensive but that's the way of the world. Everyone was super nice

DIANE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie A. 
Clasificación:
1.0

I called a day ahead to reserve and upon arrival my reservation was not saved, the phone quoted price was lower than price at pickup. The day before scheduled drop off I got a call from them asking why I wasn't there to drop off. I got attitude from the person who called saying that now they don't have the trailer for the next customer even though I stated several times my reservation dates.

ROBERT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE ALFONSO F.  |  Overall Experience 
Clasificación:
5.0

The place is very clean every where you walk, storage boxes are well kept and secure and Cindy and the entire staff are so friendly and very attentive.

Allyn R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah l.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian C.  |  Online Move In 
Clasificación:
5.0

After a horrible experience with truck rental and price change at Uhaul in Rosenburg Texas, it was so nice to be treated with care and kindness at Uhaul San Clemente. Thank you Kurt for you and your staff. debbi

Debra M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James W.  |  Online Move In 
Clasificación:
5.0

The team and San Clemente continues to be so efficient and friendly and helpful. Both the truck rental and storage rental processes were easy and convenient. ¡Gracias!

dean l.  |  First Impressions 
Clasificación:
5.0

Clean fast and convenient over all a pleasant experience

Bret B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Dalana W.  |  Online Move In 
Clasificación:
5.0

Happy so far !!

Ronald N.  |  First Impressions 
Clasificación:
2.0

The price is ridiculous and you couldn't even give me a deal after I needed a pod and also a storage unit and then two different trucks, ALL in 4 days, I'm not happy at all!!!

laura t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S.  |  Online Move In 
Clasificación:
5.0

Could not have asked for a better experience. Cindy at the counter and the gentleman who checked my truck in were both 10/10. I won't be going anyplace else in the future.

CHRIS S.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly

steven d.  |  First Impressions 
Clasificación:
5.0

Was handled quickly and efficiently!!

debbie b.  |  First Impressions 
Clasificación:
5.0

Very helpful staff and great customer service.

Kevin W.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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