El cliente no dejó un comentario.Michael M.
Customer Reviews for U-Haul Moving & Storage of San Clemente
San Clemente, CA 92672
(Across the Street from Pico Park)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LEONARDO B.
El cliente no dejó un comentario.STEPHEN R.
El cliente no dejó un comentario.joseph b. | Overall Experience
I need uhaul again in 2 weeks thank you for letting me use a debit card I will doing the same in 2 weeks thank you San Clemente uhaul ðŸ‘ŒERIC L.
Uhaul overall is difficult to deal with, but the women running this store made the difference.Philip M.
El cliente no dejó un comentario.JAYNE D.
Nothing at all....I ALWAYS receive EXCELLENCE from EVERYONE, TYVM! =)LARAINE T.
El cliente no dejó un comentario.SANDRA S.
Everyone very helpfulDWIGHT H.
Keep current staff they are greatEric G.
This location went above and beyond with their service!DANIEL F.
El cliente no dejó un comentario.Vance B.
El cliente no dejó un comentario.Thomas C.
El cliente no dejó un comentario.Nicole K.
El cliente no dejó un comentario.KIRK H.
I was fraudulently charged for 3 days when I returned the trailer in less than 24 hours. I tried calling to resolve but sat on hold for a long period of time and eventually hung up. This is terrible service!Josef C.
Can't think of anythingKoert C.
El cliente no dejó un comentario.PATRICIA M.
El cliente no dejó un comentario.CARRIE S.
Had a tricky to diagnose wiring problem then needed a wiring kit that was scarce. They worked diligently to get me on the road. Thanks, Curtis and Cindy.TERRYLL RAY W.
El cliente no dejó un comentario.CHARLES G.
Had to photo license and upload it. Poor internet at site. If customers have to do more, then provide resources - upgrade your internet!Paul S.
ConvenienteClaude H. | First Impressions
El cliente no dejó un comentario.MARCUS C.
El cliente no dejó un comentario.BARBARA L.
El cliente no dejó un comentario.DEAN R.
El cliente no dejó un comentario.JOHN S.
El cliente no dejó un comentario.Cole V.
El cliente no dejó un comentario.MERISSA A.
El cliente no dejó un comentario.MICHAEL B.
This is an amazing U-Haul location run by the nicest couple ever!Scott W.
El cliente no dejó un comentario.Matt L.
Steering and tie rods a bit loose and wiggly on truck. Truck would yaw left / right down straight road. Had approx 98,000 miles. Probably time for a steering rebuild when maintenance schedule comes around. Otherwise their service and equipment is second to none. Thank you!!Robert G.
El cliente no dejó un comentario.BRADLEY G.
The staff was so friendly and helpful. Great customer service. Such a pleasant experienceConstance P.
El cliente no dejó un comentario.MELISSA C.
Jeanette at the front desk goes out of her way to be helpful, she is friendly, professional and knows her stuff! She made all the difference in not only storing at the facility but also helped me with my Ubox move as there were some problems (not created by the Pico facility) and she handled it quickly and thoughtfully. All the other staff that I spoke to were very friendly and helpful also.tracy h. | Overall Experience
El cliente no dejó un comentario.ROSEMARY S.
El cliente no dejó un comentario.GREGORY D.
El cliente no dejó un comentario.Tammi S.
One minor glitch is that I was in that air condition area of your facility and it really wasn't very air-conditioned, it was 85 degrees on hot days but I realize electricity is precious. I appreciate though the effort. Thank you very much for everything your time and energy! stay well, keep smiling! God Bless!Richard S. | Overall Experience
Worse experience I have ever had with Uhaul and will never use them again.Nancy S.
El cliente no dejó un comentario.LESA M.
Great employeesDANNY M.
El cliente no dejó un comentario.Timothy M.
The pickup for the Uhaul was not seamless. I waited over an hour before receiving the correct ink to open the key lock box (after hours). The staff at the location are nice and communicate well with customers.CAITLIN M.
Air conditioning in truck was intermittentMATTHEW D.
Easy in line check in, friendly staffJohn M.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.RICARDO G.
Always professional and in quick out quick. ThanksSTEVEN R.
El cliente no dejó un comentario.Scott K.
El cliente no dejó un comentario.DAVID D.
El cliente no dejó un comentario.Butch G.
El cliente no dejó un comentario.William S. | Overall Experience
El cliente no dejó un comentario.John Q.
Instead of giving me the dolly for the agreed price I was charged $187.00, so almost 4 times more than agreed. I did not want to argue, since I had traveled already 600 miles. I am very disturbed about this situation and I will not rest until I will be reimbursed on this transaction. Please contact me to settle this issue. I have spoken about this dilemma with your associates already, and they promised to treat me right.PETER S.
El cliente no dejó un comentario.EDWARD VINCENT B.
El cliente no dejó un comentario.Sherry B.
Difficult to get to when towing a trailerAlex M.
You are great with your customersGEORGE T.
El cliente no dejó un comentario.Jeffrey T.
El cliente no dejó un comentario.Sheila C.
El cliente no dejó un comentario.ADAM Z.
Very customer focused. Offered several safety tips on how to handle the trailer.ROGELIO P.
Joe is an excellent employee, he was very courteous and helpful. It's hard to find employees with Joe's kind of attention to customer service.ANTHONY R.
Speed up the check in and check out process a bit.James W.
Everything went great, was happy overall!NOBLE F.
El cliente no dejó un comentario.ANTHONY H.
More open parking spaces would be nice. The app didn't work well. When I was supposed to document a â€œdispute â€œ about the condition of the truck I rented, I could not take a picture of damage in the truck. Tried many times. It just wouldn't work.DREW B.
El cliente no dejó un comentario.Kenneth M.
El cliente no dejó un comentario.DAVID K.
El cliente no dejó un comentario.Gebran C.
Your customer service gal was informative and extremely helpful. Soi was the outside guy! LisaLOUISA S.
El cliente no dejó un comentario.JOSEPH C.
Nothing:) excellent serviceShadi F.
5x9 trailer is great because it's low and easy to load and unload and you barely know your towing a trailer.paul C.
We hired movers and a storage unit, but apparently no van? Also workers showed up with no tools. Odd.NICHOLE B.
El cliente no dejó un comentario.John F.
El cliente no dejó un comentario.greg A.
We never actually had to use the storage Hoyt everyone was very helpful and kind and the facility was best and clean.Camala P. | Overall Experience
El cliente no dejó un comentario.SARA D.
El cliente no dejó un comentario.Nicole W.
El cliente no dejó un comentario.Skip S.
Somewhere along the way, the reservation numbers were mixed up. This location called me to let me know, and then took care of everything. I appreciated the service and checking into reservation issues for me.Rachel T.
chose a better sub to ship across country. my stuff was picked up in california two days before it was due to arrive in new hampshire. fine. but no one at uhaul notified me until the day before. i was given $50 a day for my troubles. meh. the guy on the ground in Newburyport was exceedingly kind and helpful and made up for some of the other troubling folks.Ardiss H.
El cliente no dejó un comentario.ROBIN S.
Best uhaul dealer in the nation....they do a great job from check in to getting the truck ready to their guys and gals in the yard. Just a fantastic experience. Coming back, no stress, easy to turn truck back in....Frank K.
El cliente no dejó un comentario.Alan V.
This Uhaul location has the best costumer service. The staff inside and outside the office were great and super helpful. Thank you for making my move easier!Mari Sunshine C.
El cliente no dejó un comentario.TAYLOR C. | Overall Experience
El cliente no dejó un comentario.Glenn E.
only thing i found difficult was getting up into the vehicle. I have an old injury that made the first step too high to lift myself up inti the cab.Jason S.
Charges all over the place. Had to call multiple times to straight out charges and they are still not complete. Calls never go through or unanswered. When you finally get through, you get transferred. Dont recommendSamuel M.
People and service are tops.JOSEPH F.
El cliente no dejó un comentario.BRADLEY H.
No comment, your equipment is very nicePERCIVAL M.
Great customer service.John G.
El cliente no dejó un comentario.DOUGLAS A.
El cliente no dejó un comentario.Charles I.
El cliente no dejó un comentario.Peter G.
El cliente no dejó un comentario.GARY G.
Clean fast and convenient over all a pleasant experienceBret B. | Online Move In
I used the pick up location as my drop off location 18 years ago. Easy transaction piece of cake would do it again if I move back to California but I doubt I ever will.Norman Z.
The entry is a little confusing and the homeless hanging around is disconcerting. Other then that it's all goodCamala P. | First Impressions
El cliente no dejó un comentario.jennifer k. | Overall Experience
El cliente no dejó un comentario.Christopher G. | Overall Experience
Elvira and Ed are wonderful .!! They make me feel like a good friend!! Thank you!!Mary Lou A. | Overall Experience
El cliente no dejó un comentario.Dan P. | Overall Experience
Had a little trouble with the entry card working.Milo G. | Overall Experience
Will comeback againHector G. | Overall Experience
El cliente no dejó un comentario.Dalana W. | Online Move In
El cliente no dejó un comentario.Tisha M. | Online Move In
El cliente no dejó un comentario.john F. | Overall Experience
Although the facility was well lit, secure, and the hours are great, the location of where I had my unit was near the lockers by the entrance. I'm not sure who is using the lockers, but every time I went in there, it smelled like pot. And most times I visited (which was every few days for a month) the leftovers of someone's belongings who had either been evicted or had dumped their stuff was left by the carts by the entrance. Also, in the entrance, there are leftover building supplies - not sure if they belong to the building or someone else, but it doesn't seem that it should be there. For the price I was paying for a small unit, I would have figured the experience would be better. I switched my storage to All American in Capistrano and it's MUCH cleaner, more pleasant, more professional, and over $50 less expensive.Carolyn K. | Overall Experience
All was goodjoann R. | Overall Experience
This location was exceptional & staff was helpful and friendly considering that they had to deal with a extremely rude customer while I was checking in for a storage unit, that being said the storage units were a bit over priced for their size as I found a U-Haul storage facility in San Juan with outstanding prices as well as I was charged for a lock in the Ave Pico location that was provided for free in the storage facility in San Juan when I decided to move my belongings to that locationruben p. | Overall Experience
El cliente no dejó un comentario.Kevin B. | Overall Experience
The new metal added around the interior hallways no longer allow you to swing open the door to the unit all the way. This was very frustrating when moving out. We had to move a few items out of the unit into the hallway, then close the units door, in order to carry the stuff out the front rollup door. When we moved in the unit door swung all the way open which was great!alan B. | Overall Experience
Courteous professional and for! thank you so much!!Kevin m. | First Impressions
El cliente no dejó un comentario.Wesley R. | Overall Experience
El cliente no dejó un comentario.Lori B. | Overall Experience
El cliente no dejó un comentario.MIchael l. | Overall Experience
El cliente no dejó un comentario.JODI DAVID A. | Overall Experience
Happy so far !!Ronald N. | First Impressions
El cliente no dejó un comentario.BRENT R. | Overall Experience
LOVE this storage facility!dianne d. | Overall Experience
El cliente no dejó un comentario.laura r. | Overall Experience
El cliente no dejó un comentario.Donna G. | Overall Experience
Only place I’ll ever goPEIRCE I. | First Impressions
I was happy with my uhaul experience. I do recommend to make it clear to your customers who are moving and purchasing a storage unit to explain you have to return the uhaul keys by 10am or whatever time you have set up. I showed up at 10 and unloaded my things into my unit and it took about an hour and then I turned in the uhaul keys and was told I was being charged and the guy didn't know why but basically said I have to pay it and took it from my card on file. Upon reviewing the receipt I was charged another day! I was on the property the whole time and no one warned me or said anything. I have called asking for a refund. That is deceiving.Brittany G. | First Impressions
everything was clean, staff very helpful, plenty of moving carts. Only minor issue is the front door threshold needs some repair so carts can roll over more smoothly.Jeffrey S. | Overall Experience
El cliente no dejó un comentario.Judy M. | Overall Experience
The price is ridiculous and you couldn't even give me a deal after I needed a pod and also a storage unit and then two different trucks, ALL in 4 days, I'm not happy at all!!!laura t. | First Impressions
The people (specifically Cindy) are incredibly rude and unhelpful. The move-in process was made frustrating because of their poor attitudes. They treated me as if I were dumb. Which was very upsetting when the facility changed the security system and when I asked how it worked, all three representatives treated me poorly and did not offer any help.Alexis S. | Online Move In
Very friendly and nice! Even when I forgot a step the staff never seemed annoyed!Wesley R. | First Impressions
El cliente no dejó un comentario.david W. | Overall Experience
Excellent customer service! I so appreciate Cindy and Jeanette for all their help over the last couple of months with moving and storage during this time.Ambur R. | First Impressions
El cliente no dejó un comentario.christine m. | Overall Experience
El cliente no dejó un comentario.jodi m. | First Impressions
El cliente no dejó un comentario.LISA M. | Overall Experience
El cliente no dejó un comentario.Jodi H. | Overall Experience
El cliente no dejó un comentario.Jodi H. | First Impressions
Great service. Thank you!Martha S. | Overall Experience
El cliente no dejó un comentario.Mark B. | Overall Experience
El cliente no dejó un comentario.Douglas M. | First Impressions
El cliente no dejó un comentario.susan r. | Overall Experience
El cliente no dejó un comentario.Christopher S. | Online Move In
Great store!dennis o. | Overall Experience
Great staff, great owners. Thanks for the great service!dj b. | Overall Experience
The entire staff throughout the time I had rented a storage compartment, was exceptionally friendly, helpful and highly competent. I was totally impressed by every staff member's willingness to help.Byron M. | Overall Experience
Great customer service.Kim O. | Online Move In
Your team makes it so easy and you have great customer serviceKim O. | First Impressions
Number of doors enhance security but also make it less convenient when moving multiple items.taraturner f. | Overall Experience
Super convenient secure access. Never a need to bother with staff. Facility was exceptionally clean and well-maintained. Highly recommend.AMY C. | Overall Experience
Storage is never fun but Cindy and Kurt and their whole team made my storage experience so easy and stress free, I can’t thank y’all enough!Lauren W. | Overall Experience
Your Uhaul facility is a scary place to store belongings due to the homeless people who use it as a shelter. I never wanted to go in and retrieve my belongings because I did not feel safe.Susanne b. | Overall Experience
They were helpful during a stressful time.MARY D. | Overall Experience
The storage was as good as many other places. The service is what made the difference. I will definitely be coming back when I am in need of storage again. Your staff was soo helpful. thanksJuan M. | Overall Experience
All the staff was very helpful and courteous. A great experience!SCOTT W. | Overall Experience
Always a great experience at this haul location. The owners are extremely helpful professional and knowledgeable about what they have and are very customer oriented.wendy m. | First Impressions
Could not have asked for a better experience. Cindy at the counter and the gentleman who checked my truck in were both 10/10. I won't be going anyplace else in the future.CHRIS S. | First Impressions
No waiting time, easyDonna S. | First Impressions
GreatTHOMAS S. | First Impressions
Very helpful and friendlysteven d. | First Impressions
Jeannette Rooney-Robbins was the best service that I've ever experienced in my entire life."beautiful lady" Jim Schmitjim s. | First Impressions
Was handled quickly and efficiently!!debbie b. | First Impressions
Staff was helpful. Facility is clean and well lit.JEANNE B. | First Impressions
Very helpful staff and great customer service.Kevin W. | First Impressions
So far so good. I have not been in to my storage unit yet, still in the process of moving...Richard S. | Reservación
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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